Category: Student Engagement

  • The Enrollment Cliff Is Here and Now What?  

    The Enrollment Cliff Is Here and Now What?  

    Higher education is facing a pivotal moment. Institutions across the country are bracing for a significant decline in enrollment—a phenomenon widely known as the Enrollment Cliff. This looming challenge is not a distant threat but a present reality. According to EducationDynamics’ 2025 Landscape of Higher Education report, 29% of Americans perceive the cost of education as unjustifiable, raising concerns about affordability and value. At the same time, the last several years have been marked by year-over-year enrollment declines, with freshman enrollment declining by 1.5% overall in fall 2022, including a 5.6% drop at highly selective institutions.  These continued losses signal a diminishing undergraduate pipeline, making it increasingly difficult for colleges to recover pre-pandemic enrollment levels. 

    Colleges and universities that rely on traditional enrollment strategies find themselves at risk as the pool of prospective students shrinks.  

    The question is no longer whether institutions will be impacted but rather how they will adapt. Understanding and engaging the Modern Learner is critical to developing sustainable enrollment strategies. Institutions that recognize this shift and align their marketing, recruitment and engagement strategies accordingly will be the ones that thrive in the changing landscape.  

    What Caused the Enrollment Cliff?

    The Enrollment Cliff stems from a variety of factors, including demographic and behavioral changes. Declining birth rates in the early 2000s have resulted in fewer high school graduates, meaning a smaller population of traditional college-aged students. At the same time, the percentage of high school graduates choosing to enroll in college has been significantly decreasing, with 9% choosing not to pursue college after completing high school. Amid this environment, the value of a degree has also been increasingly questioned. Rising tuition costs, skepticism about degree value, and the rise in alternative pathways have all contributed to this shift.

    For decades, institutions have relied on a steady pipeline of high school graduates to sustain enrollment. However, this model is no longer sustainable. Institutions must rethink their recruitment strategies and expand their focus beyond the traditional student demographic to remain competitive in an increasingly uncertain landscape.

    Why is College Enrollment Declining?

    While the Enrollment Cliff is primarily driven by demographic trends, the decline in college enrollment is also influenced by shifting student priorities and perceptions of higher education. Economic uncertainties, rising concerns about student debt, and the growing number of alternative credentials have made prospective students more hesitant about pursuing a four-year degree. As we discussed in our previous blog article, Seeing Past the Enrollment Cliff of 2025, this shift is compounded by the growing demand for more flexible, career-oriented education options, alongside the growing belief among students that the cost of a traditional college education is increasingly unjustifiable. 

    Despite overall enrollment projections remaining flat throughout 2030, this stagnation masks a critical shift—the student population is becoming more diverse in age and educational backgrounds. Non-traditional students—working adults, career changers, and life-long learners—are now a growing factor in higher education. Institutions that fail to recognize and adapt to these changing dynamics are falling behind.   

    Additionally, the financial health of many colleges and universities is increasingly at stake. Since 2019, institutional risk levels have risen, signaling heightened financial pressures due to enrollment declines. As tuition revenue declines, schools must find innovative ways to attract and retain students.  

    Who is the New College Student? It’s the Modern Learner.

    To combat the Enrollment Cliff, institutions must first understand who they are trying to reach—the Modern Learner.  

    The Modern Learner is not bound by traditional academic pathways. They prioritize flexibility and accessibility, seeking educational experiences that align with career objectives, financial constraints, and personal commitments. Modern Learners are the architects of their own educational journeys, emphasizing cost, convenience, and career outcomes as their primary decision-factors.  

    Modern Learners expect institutions to meet them where they are—whether that means offering online and hybrid courses, providing transparent career-aligned curriculums, or delivering personalized learning experiences. The assumption that age determines learning modality is outdated. Today, students of all backgrounds demand control over how, when, and where they learn. 

    Institutions that recognize these evolving preferences and tailor their offerings accordingly will be best positioned to sustain and grow their enrollment in coming years.  

    How to Combat the Enrollment Cliff with a Unified Strategy

    Higher education professionals can effectively navigate the enrollment cliff, but success in this new landscape necessitates intentional strategic adjustments. Higher education professionals must adopt a unified enrollment and marketing strategy that directly addresses the evolving preferences of Modern Learners. A nonunified approach will not be sufficient; institutions need an integrated strategy that builds brand strength, prioritizes engagement and delivers tailored messaging at critical moments to impact student decision-making

    Build a Strong Brand and Reputation

    A strong institutional brand is essential for long-terms sustainability. More than just a marketing tool, a well-defined brand communicates an institution’s value proposition and helps establish trust with prospective students. A compelling brand differentiates an institution from its competitors, making it easier to attract and retain students. 

    Data from the 2025 Modern Learner report underscores the importance of brand on enrollment decisions, with 58% of students initiating their search by looking for schools first, not programs. Institutions that effectively position themselves as student-centered, outcome-focused and accessible will gain a competitive advantage.  

    Focus on Engagement and Personalization 

    Understanding Modern Learners is only the first step. Engaging them effectively is what is truly critical. Institutions must shift from broad, one-size-fits all marketing approaches to highly personalized engagement strategies. Modern Learners want to feel valued. Their perception of higher education is influenced by their interactions with an institution, from the first website visit to ongoing conversations with admissions personnel. Research from the Modern Learner Report reveals that only one-third of Modern Learners are considered active promoters when it comes to their educational experience. This highlights a significant opportunity to innovate engagement strategies and approach outreach with a student-oriented mindset, as institutions that prioritize personalized communication and meaningful interactions can foster stronger connections, increase student satisfaction, and ultimately drive enrollment and retention.  

    Deliver the Right Message at the Right Time in the Right Place

    Modern Learners move quickly through the decision-making process. Institutions must ensure their messaging is consistent, compelling, and delivered at the right time. A cohesive communication strategy is essential for guiding students through their enrollment journey. 

    Data from the Modern Learner Report illustrates how rapidly prospective students compile a shortlist of schools. Once they identify potential institutions, they make application decisions swiftly. Across both undergraduate and graduate Modern Learners, most students take fewer than three weeks between building a consideration set and making their initial inquiries. Notably, 20% of undergraduate Modern Learners complete this process within just one week. While this trend holds across most Modern Learner segments, traditional undergraduate students tend to take longer, with 34% waiting one to months before making inquiries. Colleges and universities that provide timely, relevant, and persuasive messaging will have a stronger chance of converting interest into enrollment by remaining top of mind.  

    Will Higher Education Survive?

    The Enrollment Cliff is not merely a challenge; it is a catalyst for change. While institutions that fail to adapt may struggle, those that embrace change will find opportunities for growth and innovation.  

    The future of higher education belongs to institutions that recognize the needs of the Modern Learner and evolve accordingly. Those that prioritize flexibility, career alignment, and student-centric engagement will not just endure the Enrollment Cliff—they will turn it into an opportunity for strategic transformation. 

    At EducationDynamics, we aim to be a trusted partner in your journey. By leveraging data-driven insights, personalized marketing and strategic enrollment management, we help you build stronger connections with prospective students, strengthen institutional reputation, and drive sustainable revenue growth. Together, we can navigate these changes and create lasting impact.  

    The Enrollment Cliff is here. The time to act is now. Partner with EducationDynamics to create a unified enrollment and communication strategy that will position your institution for long-term success. 

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  • Student experience is becoming more transactional – but that doesn’t make it less meaningful

    Student experience is becoming more transactional – but that doesn’t make it less meaningful

    It seems that few can agree about what the future student experience will look like but there is a growing consensus that for the majority of higher education institutions (bar a few outliers) it will – and probably should – look different from today.

    For your institution, that might look like a question of curriculum – addressing student demand for practical skills, career competencies and civic values to be more robustly embedded in academic courses. It might be about the structure of delivery – with the Lifelong Learning Entitlement funding per credit model due to roll out in the next few years and the associated opportunity to flex how students access programmes of study and accrue credit. It might be a question of modality and responding to demands for flexibility in accessing learning materials remotely using technology.

    When you combine all these changes and trends you potentially arrive at a more fragmented and transient model of higher education, with students passing through campus or logging in remotely to pick up their higher education work alongside their other commitments. Academic community – at least in the traditional sense of the campus being the locus of daily activity for students and academics – already appears at risk, and some worry that there is a version of the future in which it is much-reduced or disappears altogether.

    Flexibility, not fragmentation

    With most higher education institutions facing difficult financial circumstances without any immediate prospect of external relief, the likelihood is that cost-saving measures reduce both the institutional capacity to provide wraparound services and the opportunities for the kind of human-to-human contact that shows up organically when everyone is co-located. Sam Sanders

    One of the challenges for higher education in the decade ahead will be how to sustain motivation and engagement, build connection and belonging, and support students’ wellbeing, while responding to that shifting pattern of how students practically encounter learning.

    The current model still relies on high-quality person to person interaction in classrooms, labs, on placement, in accessing services, and in extra-curricular activities. When you have enough of that kind of rich human interaction it’s possible to some extent to tolerate a degree of (for want of a better word) shonky-ness in students’ functional and administrative interactions with their institution.

    That’s not a reflection of the skills and professionalism of the staff who manage those interactions; it’s testament to the messiness of decades of technology systems procurement that has not kept up with the changing demands of higher education operational management. The amount of institutional resource devoted to maintaining and updating these systems, setting up workarounds when they don’t serve desired institutional processes, and extracting and translating data from them is no longer justifiable in the current environment.

    Lots of institutional leaders accept that change is coming. Many are leading significant transformation and reform programmes that respond to one or more of the changes noted above. But they are often trying – at some expense – to build a change agenda on top of a fragile foundational infrastructure. And this is where a change in mindset and culture will be needed to allow institutions to build the kind of student experiences that we think are likely to become dominant within the next decade.

    Don’t fear the transactional

    Maintaining quality when resources are constrained requires a deep appreciation of the “moments that matter” in student experience – those that will have lasting impact on students’ sense of academic identity and connection, and by association their success – and those that can be, essentially, transactional. Pete Moss

    If, as seems to be the case, the sector is moving towards a world in which students need a greater bulk of their interaction with their institution to be in that “transactional” bucket two things follow:

    One is that the meaningful bits of learning, teaching, academic support and student development have to be REALLY meaningful, enriching encounters for both students and the staff who are educating them – because it’s these moments that will bring the education experience to life and have a transformative effect on students. To some degree how each institution creates that sense of meaningfulness and where it chooses to focus its pedagogical efforts may act as a differentiator to guide student choice.

    The second is that the transactional bits have to REALLY work – at a baseline be low-friction, designed with the user in mind, and make the best possible use of technologies to support a more grab-and-go, self-service, accessible-anywhere model that can be scaled for a diverse student body with complicated lives.

    Transactional should not mean ‘one-size-fits-all’ – in fact careful investment in technology should mean that it is possible to build a more inclusive experience through adapting to students’ needs, whether that’s about deploying translation software, integrating assistive technologies, or natural language search functionality. Lizzie Falkowska

    Optimally, institutions will be seeking to get to the point where it is possible to track a student right from their first interaction with the institution all the way through becoming an alumnus – and be able to accommodate a student being several things at once, or moving “backwards” along that critical path as well as “forwards.” Having the data foundations in place to understand where a student is now, as well as where they have come from, and even where they want to get to, makes it possible to build a genuinely personalised experience.

    In this “transactional” domain, there is much less opportunity for strategic differentiation with competitor institutions – though there is a lot of opportunity for hygiene failure, if students who find their institution difficult to deal with decide to take their credits and port them elsewhere. Institutional staff, too, need to be able to quickly and easily conduct transactional business with the institution, so that their time is devoted as much as possible to the knowledge and student engagement work that is simply more important.

    Critically, the more that institutions adopt common core frameworks and processes in that transactional bucket of activity, the more efficient the whole sector can be, and the more value can be realised in the “meaningful” bucket. That means resisting the urge to tinker and adapt, letting go of the myth of exceptionalism, and embracing an “adopt not adapt” mindset.

    Fixing the foundations

    To get there, institutions need to go back to basics in the engine-room of the student experience – the student record system. The student system of 15-20 years ago was a completely internally focused statutory engine, existing for award board grids and HESA returns. Student records is now seen as a student-centric platform that happens to support other outputs and outcomes, both student-facing interactions, and management information that can drive decision-making about where resource input is generating the best returns.

    The breadth of things in the student experience that need to be supported has expanded rapidly, and will continue to need to be adapted. Right now, institutions need their student record system to be able to cope with feeding data into other platforms to allow (within institutional data ethics frameworks) useful reporting on things like usage and engagement patterns. Increasingly ubiquitous AI functionality in information search, student support, and analytics needs to be underpinned by high quality data or it will not realise any value when rolled out.

    Going further, as institutions start to explore opportunities for strategic collaboration, co-design of qualifications and pathways in response to regional skills demands, or start to diversify their portfolio to capture the benefits of the LLE funding model, moving toward a common data framework and standards will be a key enabler for new opportunities to emerge.

    The extent to which the sector is able to adopt a common set of standards and interoperability expectations for student records is the extent to which it can move forward collectively with establishing a high quality baseline for managing the bit of student experience that might be “transactional” in their function, but that will matter greatly as creating the foundations for the bits that really do create lasting value.

    This article is published in association with KPMG.

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  • Maximizing Student Engagement During Live Online Seminars – Faculty Focus

    Maximizing Student Engagement During Live Online Seminars – Faculty Focus

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  • Introducing the InsightsEDU Echo Webinar Series

    Introducing the InsightsEDU Echo Webinar Series

    EducationDynamics is excited to announce our new webinar series — the InsightsEDU Echo Webinar Series. This series is designed to expand access to the impactful sessions delivered at InsightsEDU 2025. Whether you attended the conference or are looking to gain valuable insights into higher education marketing, recruitment, and enrollment strategies, this webinar series brings expert-led presentations directly to you.

    Join us throughout March and April for these exclusive webinars:

    March 13: Engaging the Modern Learner | 1 PM ET

    This webinar presents insights and discoveries from our most recent report, “Engaging the Modern Learner: 2025 Report on the Preferences & Behaviors Shaping Higher Ed.” These findings lay out the framework for a strategic approach built upon strengthened institutional reputation and engagement strategies that deliver the right message, at the right time to all students and institutional stakeholders.

    Speakers: Greg Clayton, President of Enrollment Management Services, and Katie Tomlinson, Sr. Director of Analytics and Business Intelligence.
    Register Here

    March 20: A Roadmap to Marketing Transformation | 2 PM ET

    Discover proven strategies for navigating marketing transformation in higher education. This session will explore how institutions can modernize their marketing tactics to better align with today’s digital-first landscape.

    Speakers: Jamie Ceman, Senior Executive Vice President, RW Jones Agency.
    Register Here

    March 27: From Silos to Synergy: Transforming Enrollment Through Collaboration | 2 PM ET

    Learn how cross-departmental collaboration can unlock new strategies for enrollment growth. This webinar will provide actionable steps for aligning marketing, admissions, and academic teams.

    Speakers: Dr. Jodi Blinco, Vice President for Enrollment Management Consulting.
    Register Here

    April 3: Navigating the Enrollment Shift | 2 PM ET

    Join EducationDynamics and the experts from EY Parthenon for a solutions-focused conversation about the impact and implications of the Enrollment Cliff. Participants will leave with a better understanding of the full impact of the changes facing higher education and the opportunities available for thriving in the evolving educational landscape.

    Speakers: Tracy Kreikemeier, Chief Relationship Officer at EducationDynamics, Kate Kruger, Partner/Principal at EY-Parthenon, and Elizabeth Palmer, Senior Director at EY-Parthenon.
    Register Here

    April 10: Evolving Your Marketing Approach in the New Era | 2 PM ET

    Explore how AI is transforming search algorithms, user behavior, and website optimization. This session, led by Sarah Russell, VP of Marketing at EducationDynamics, will deliver practical techniques to future-proof your SEO efforts and create a full-funnel marketing strategy that moves students from awareness to enrollment.

    Speakers: Sarah Russell, Vice President of Marketing, EducationDynamics.
    Register Here

    April 17: The Art and Science of Why People Care | 2 PM ET

    Uncover the psychological and strategic factors that influence student decision-making and engagement. Learn how to craft messaging and brands that resonate, inspire, and build lasting relationships.

    Speakers: Kelly Ratliff, Director of Client Success and Solutions, RW Jones Agency, and Renee Daly, VP of Brand Strategy, RW Jones Agency.
    Register Here

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  • Tired of Awkward Silences? Upgrade your Think-Pair-Share – Faculty Focus

    Tired of Awkward Silences? Upgrade your Think-Pair-Share – Faculty Focus

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  • Tired of Awkward Silences? Upgrade your Think-Pair-Share – Faculty Focus

    Tired of Awkward Silences? Upgrade your Think-Pair-Share – Faculty Focus

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  • Graduate Student Preferences Webinar | Collegis Education

    Graduate Student Preferences Webinar | Collegis Education

    Your graduate programs should be thriving, but if you’re relying on outdated outreach tactics, you’re leaving enrollments on the table. Today’s grad students expect more personalization, relevance, and connection. And if you’re not aligning with their needs, another institution will. The only way to meet them where they are is by asking the right questions and getting real answers. That’s exactly what Collegis Education and UPCEA did, and now we’re pulling back the curtain to share what we found.

    Unlock Graduate Enrollment Growt
    Proven Strategies for Engaging Graduate Students
    Date
    : April 8, 2025
    Time: 2:00 pm (Eastern) / 1:00 pm (Central)

    Join Tracy Chapman, Chief Academic Officer at Collegis Education, and Bruce Etter, Senior Director of Research & Consulting at UPCEA, for their upcoming webinar “Unlock Graduate Enrollment Growth: Proven Strategies for Engaging Graduate Students.” In this session, they’ll reveal some surprising discoveries about graduate enrollment and the factors that drive impact and growth.

    Walk away with a clear understanding of:

    • graduate student needs and expectations,
    • why grad students disengage during their enrollment journey,
    • what information grad students are willing to give you and when, and
    • how to best communicate and reach graduate students actively evaluating programs. 

    Who should attend:

    • Presidents
    • Provosts
    • Enrollment leaders 
    • Marketing leaders

    At the end, we’ll leave room for questions and conversion, and all attendees will receive a copy of the entire research report. See you on April 8! 

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  • Beyond Syllabus Week: Creative Strategies to Engage Students from Day One – Faculty Focus

    Beyond Syllabus Week: Creative Strategies to Engage Students from Day One – Faculty Focus

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  • Increasing Classroom Engagement – Faculty Focus

    Increasing Classroom Engagement – Faculty Focus

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  • The Power of Students’ Stories – Faculty Focus

    The Power of Students’ Stories – Faculty Focus

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