The Non-Exempt Staff Workforce in Colleges and Universities Is Shrinking

Most Higher Ed Employees Received Raises This Year, but Salaries Still Fall Short of Pre-Pandemic Pay

by CUPA-HR | April 8, 2025

New research from CUPA-HR shows that the number of non-exempt* staff employees in higher education has been on a steady decline for the past several years. In the newest workforce trends report, The Non-Exempt Higher Education Staff Workforce: Trends in Composition, Size, and Equity, CUPA-HR examines the makeup of and trends in the higher ed non-exempt staff workforce from 2016-17 to 2023-24.

One of the more notable findings: Since 2017, there has been a 9 percent decrease overall in the full-time non-exempt staff higher ed workforce. Part-time staff employee numbers have also fallen — down 8 percent in that same time period. The most significant downward trend began in 2020 (the onset of the COVID-19 pandemic), with decreases for both full-time (-3.3 percent) and part-time (-17.2 percent) staff.

Some of the other key findings highlighted in the report:

  • Fewer non-exempt staff are age 55+. Non-exempt staff are slightly younger than they were pre-pandemic, and the proportion that is age 55+ has steadily declined from a high of 34% in 2019-20 to 31% in 2023-24.
  • Women make up 59% of the non-exempt staff workforce. They are best represented among office and clerical staff. Women in non-exempt positions are paid $.96 for every dollar White men are paid. Pay equity is lowest for Black ($0.92) and Hispanic ($0.94) women.
  • People of color make up 33% of the non-exempt workforce. This representation is much higher than in any other segment of the workforce, including administrators, faculty and professionals.
  • Women and Black staff experience multiple layers of inequity among non-exempt staff. They are better represented in the lowest-paying positions (e.g., dishwasher, custodian) than among the highest-paying positions (e.g., metalworker, electrician lead). They also have lower representation in lead positions than in non-lead positions.

Read the report and explore this data with interactive graphics.


*A non-exempt employee is one that is covered by (not exempt from) the Fair Labor Standards Act. As such, they are required to be paid overtime for every hour worked over 40 hours per week. Non-exempt staff must track their hours and be paid at least the federal minimum hourly wage. Examples of non-exempt staff in higher education include electricians, police officers, photographers, custodians, office assistants and food service workers.



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