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  • Alternatives to the essay can be inclusive and authentic

    Alternatives to the essay can be inclusive and authentic

    I lead our largest optional final-year module – Crime, Justice and the Sex Industry – with 218 registered students for the 24–25 academic year.

    That is a lot of students to assess.

    For that module in the context, I was looking for an assessment that is inclusive, authentic, and hopefully enjoyable to write.

    I also wanted to help make students into confident writers, who make writing a regular practice with ongoing revisions.

    Inspired by the wonderful Katie Tonkiss at Aston University, I devised a letter assessment for our students.

    This was based on many different pedagogical considerations, and the acute need to teach students how to hold competing and conflicting harms and needs in tension. I consider the sex industry within the broader context of violence against women and girls.

    The sex industry, sexual exploitation, and violence against women in girls are brutal and traumatic topics that can incite divisive responses.

    Now more than ever, we need to be able to deal well with differences, to negotiate, to encourage, to reflect, and to try and move discussions forward, as opposed to shutting them down.

    Their direction and pace

    During the pandemic, I designed my module based on a non-linear pedagogy – giving students the power to navigate teaching resources at a direction and pace of their choosing.

    This has strong EDI principles, and was strongly led by my own dyslexia. I recognised that students often have constraints on their time and energy levels that mean they need to engage with learning in different patterns during different weeks – disclosing that they “binge watch” lecture videos, podcasts, or focus heavily on texts during certain weeks to block out their time.

    The approach also honours the principles of trauma-informed teaching, empowering students to navigate sensitive topics of gender-based and sexual violence.

    As I argue here with Lisa Anderson, students are now learning in a post-pandemic context with differing expectations, accessibility needs, and barriers including paid work responsibilities.

    The “full-time student” is now something of an anachronism, and education must meet this new reality – there are now more students in paid employment than not according to the 2023 HEPI/Advance HE Student Academic Experience Study.

    We have to meet students where they are, and, presently, that is in a difficult place as many students struggle with the cost of living and the battle to “have it all”.

    Students may not be asked to write exam answers or essays in their post-university life, but they will certainly be expected to write persuasively, convincingly, engaging with multiple viewpoints, and sitting with their own discomfort.

    This may take the form of webpage outputs, summaries, policy briefings, strategy documents, emails to stakeholders, campaign materials. As such, students are strongly encouraged to think about the letter from day one of semester, and consider who their recipient will be.

    They are told that it is easier to write such a letter to somebody with an opposing viewpoint – laying out your case in a respectful, warm and supportive way to try and progress the discussion. Students are also encouraged to acknowledge their own positionality, and share this if desirable, including if they can identify a thinker, document or moment that changed their position.

    Working towards change

    An example is a student who holds a position influenced by their faith, writing their letter to a faith leader or family member, acknowledging that they respect their beliefs, but strongly endorsing an approach that places harm-reduction and safety first. Finding a place of agreement and building from there, and accepting that working towards change can be a long process.

    Another example is a student who holds sex industry abolitionist views, writing to a sex worker, expressing concern and solidarity with the multiple forms of harm, stigma and violence they have experienced, including institutional violence.

    They consider how the law itself facilitates the context that makes violence more likely to occur. This is particularly pertinent at the moment as we experience a fresh wave of digital “me too” and high-profile cases of sexual violence and victim-blaming.

    In this way, students are taught to examine different documents and evidence, from legal, policy, charity briefings and statements, journal articles, books, reports, documentaries, global sex worker grassroots initiatives, news reports, social media campaigns and footage, art, literature, etc.

    By engaging with different types of sources, we challenge the idea that academic material is top of the knowledge hierarchy, and platform the voices who often go unheard, including sex workers globally.

    The students cross-reference resources, and identify forms of harm, violence and discrimination that may not make official narratives. This also encourages students to be active members of our community, contributing to each workshop either verbally or digitally, in real-time, or asynchronously via our class-wide google doc.

    Students are also taught that it is OK to not have the definitive answer, and to instead ask the recipient to help them further their knowledge. They are also taught that it is ok to change our position and recommendations depending on what evidence we encounter.

    Above all, they are taught that two things can be true at the same time: something might be harmful, and the response to it awful too.

    Students responded overwhelmingly in favour of this approach, and many expressed a new-found love of writing, and reading. Engaging with many different mediums including podcasts, tweets, reels, history talks, art exhibitions, gave them confidence in their reading and study skills.

    Putting choice and enjoyment in the curriculum is not about “losing academic rigour”, it is about firing students up for their topics of study, and ensuring they can communicate powerfully to different audiences using different tools.

    Dear me, I wish we had tried this assessment sooner. xoxo

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  • Graduate Enrollment Insights | Collegis Education

    Graduate Enrollment Insights | Collegis Education

    Inside the Minds of Grad Students: 5 Key Findings from Our Latest Study on Graduate Enrollment

    As a higher education leader, it’s no secret that you’re facing a fiercely competitive graduate enrollment landscape. You know as well as I do that understanding what prospective students want and how they behave isn’t just helpful – it’s crucial to your institution’s success. That’s why we teamed up with UPCEA to conduct a deep dive into today’s post-baccalaureate students, uncovering their unique needs, expectations, and wants.

    We’ve published those insights in our latest report to help colleges and universities fine-tune their graduate enrollment strategies and deliver real results. You can download the complete report here: Building a Better Pipeline: Enrollment Funnel Needs and Perspectives from Potential Post-Baccalaureate Students

    Our research focused on individuals who expressed at least some interest in pursuing advanced education, and this study sheds light on what matters most to potential graduate students—everything from program types and communication preferences to application expectations.

    As we dug into the data, some obvious themes emerged. Here are five key findings that can prepare your institution to stand out in this tight market and guide you in shaping strategies that resonate, engage, and deliver results.

    5 insights to sharpen your graduate enrollment strategy

    1. Graduate enrollment is a crowded market—and the stakes are high

    This is no surprise to those working in higher ed in recent years. Graduate enrollment is slowing, with just a 1.1% projected increase over the next five years. Adding to the challenge, 20% of institutions dominate 77% of the market. For everyone else, it’s a fierce battle for a shrinking pool of candidates. To win, you’ll need a sharp, focused approach.

    2. Online programs are the clear favorite

    Did you know that 71% of prospective students are “extremely” or “very” interested in fully online programs? Hybrid formats come in a close second, while traditional in-person options are struggling to keep pace. The data confirms that flexibility isn’t a trend—it’s a necessity.

    3. Program information is a make-or-break factor

    Here’s something we see far too often: quality programs losing prospective students simply because critical details—like tuition costs and course requirements—are buried or missing entirely from the school’s website. In fact, 62% of students indicated they would drop off early in their search for this exact reason.

    The fix? It’s simpler than you might think. By optimizing your program pages and doubling down on SEO, you can turn passive visitors into engaged prospects.

    4. Financial transparency builds trust

    Sticker shock is real. High application fees, vague cost information, and limited financial aid details are among the top reasons students abandon the application process late in the game. By addressing these concerns clearly and directly, you’re not just solving a problem, you’re building trust.

    5. Email is still king

    When it comes to connecting with prospective graduate students, email reigns supreme. Whether it’s inquiring about programs (47%), application follow-ups (67%), or receiving application decisions (69%), email is the channel students trust the most.
    But here’s the catch: your emails have to be timely, personalized, and relevant in order to make an impact.

    The key to graduate enrollment success is just a click away

    The insights highlighted above are just the tip of the iceberg. Imagine what’s possible when you apply them to your graduate enrollment strategy.

    If you’re ready to refine your approach and stay ahead of the curve, we’ve got you covered. Our report dives deeper into the data and uncovers actionable insights, including:

    • Positioning your online and hybrid offerings to meet growing demand
    • Optimizing program pages to emphasize the information students value most
    • Communicating financial information proactively to convert candidates
    • Building email outreach strategies that build trust and keep students engaged

    Grab your complimentary copy of the report today, and let’s start building a better pipeline together!

    Your roadmap to winning in the competitive graduate market.

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  • Graduate Student Pipeline | Collegis Education

    Graduate Student Pipeline | Collegis Education

    Despite an increasingly competitive market, many colleges and universities still view graduate enrollment strategies as a key growth lever for their institutions. To win in the graduate enrollment space, you first need a deeper understanding of prospective graduate students’ preferences and behaviors.

    This infographic, “What Potential Graduate Students Expect in the Enrollment Funnel,” compiles some of the key data and insights from our recent collaboration with UPCEA that surveyed graduate students to uncover their needs and expectations, focusing on program preferences, delivery methods, and expectations during the inquiry and application processes.

    This infographic is only the tip of the iceberg. Learn more about how to tailor your graduate student recruitment strategies and position your programs for success and growth in our recent report, “Building a Better Pipeline: Enrollment Funnel Needs and Perspectives from Potential Post-Baccalaureate Students.”

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  • 2025 Higher Ed Disruptions | Collegis Education

    2025 Higher Ed Disruptions | Collegis Education

    As 2024 draws to a close, the holiday season inspires gratitude and reflection. Personally, I’m very grateful for the incredible partners and colleagues I’ve had the privilege to work with this year. Together, we accomplished so much.

    • We collaborated with our partners throughout the year to deliver great experiences for their students, alumni, and staff.
    • We collectively navigated some of higher education’s biggest challenges, driving partner growth and enabling impact.
    • We pushed the boundaries of innovation, embracing the power of data-enabled technologies.

    I’m so proud of the positive impact the Collegis team generated with our partners across the entire student lifecycle, from the moment prospective students first inquire about a program to the day they graduate.

    Let’s look back at some of 2024’s meaningful results

    Recruitment and Enrollment Growth

    We supported double-digit year-over-year (YoY) enrollment growth –– as high as 57% –– for many partner institutions in first-year, program-specific, transfer, and graduate populations. Engagement from our enrollment teams was instrumental in connecting students with the right programs and guiding them through the admissions process.

    IT Managed Services and Student Support

    Our IT team ensured seamless operations, providing reliable technology solutions that empower students and faculty. Some of my favorite examples from 2024 include:

    • Integrating systems to drive process improvement across enrollment, financial aid, academics, and career services.
    • Modernized campus infrastructures and networks to drive student engagement at a college’s main hall.
    • Significantly improved student experience by implementing a user-friendly, single sign-on (SSO) solution across student-facing systems.
    • Led an institution through a critical component of its digital transformation journey by migrating its on-premise, legacy ERP to a cloud-based, next-generation solution.

    Innovative Learning Experiences

    Our instructional design team enabled partners to grow their online course offerings on platforms such as Brightspace, Canvas, Coursera, and Blackboard Ultra, including course and online library development, course migrations, maintenance, faculty support, and term start/end deployment activities.

    We collaborated with the nursing program at one partner to revamp the entire library of online courses to meet new accreditation standards. Another partner was able to add 200 online courses to fill the needs of 13 online programs at three schools.

    Marketing Impact

    Our web team conducted a user survey and other research to refine a partner’s website, which increased clicks to inquire by 82%, the request for information (RFI) click rate to 71%, and clicks to apply by 7.5%.

    Another shining example was uncovering a way to target a healthcare provider’s employees who are eligible for a tuition discount. Because of healthcare regulations, the partner could not provide an audience list, so Collegis addressed this niche audience using in-platform targeting tools available on social media platforms. The return on ad spend (ROAS) is 2.2:1 overall in 2024 with plans to expand the program next year.

    Student Success

    Our student support team provided essential services to help students thrive and continue to pursue their academic goals.

    • At a public, four-year institution in Ohio, Collegis Student Success Coaches helped new students with the registration process, driving admit-to-enroll numbers and YOY growth of +66% in Fall 2024.
    • At a private, four-year institution in Texas, Fall retention was 97%, with a 90% retention rate since the partnership launched.
    • At a private, four-year institution in New York, term-over-term retention from Summer to Fall is 96%, with a 91% average retention rate since the partnership launched.
    • At a public, two-year institution in the Pacific Northwest, Collegis helped drive the sixth consecutive term of enrollment growth, with Fall enrollment trending toward +8%.

    Research and Portfolio Planning

    Because we are ingrained in every step of the student lifecycle, partners often ask us to assist with forward-looking strategies. For example, our team helped a partner understand the pros and cons of expanding their full-time Accelerated Bachelor of Science in Nursing (ABSN) with a part-time program. With our marketplace analysis, recommendations for how to offer courses, and a marketing launch plan, the institution is currently accepting applications for Summer 2025.

    Another institution asked for Collegis’s assistance to develop a multi-year strategic approach to graduate enrollments. The partner’s team lead noted that, “[Collegis] led productive brainstorming and strategic planning sessions with the team. Their deep knowledge of graduate enrollment trends, market analysis for graduate programs and expertise in leading our team from conceptualization to the delivery of specific recommendations on our next steps were invaluable.”

    Strategic Innovation and Workshop Design

    Our strategy and solutions team helped colleges and universities unpack complex problems and find innovative, human-centered solutions. We architected and facilitated numerous design thinking workshops, guiding leadership teams through critical strategic discussions about the future of their institutions. I’ll let some of the participants of the workshops explain the value they got out of the sessions:

    • “Collegis didn’t just help us evaluate our processes — they led us on a journey to uncover areas of improvement we hadn’t even considered. Their expert guidance illuminated the path forward, empowering us to create a more positive, streamlined, and truly enjoyable student experience.”
    • “My team and I were thoroughly impressed with your ability to take what essentially was a speck of an idea and collaboratively ideate possibilities for [the university] to offer new academic programs and training to underserved high school populations.”
    • “Collegis took the time to meet with leadership prior to the sessions and came prepared to tackle the challenges at the college. The activities were well thought-out and allowed individuals time to really think about the core issues. Thanks to Collegis, I am hopeful that our college can make key changes that will benefit our student experience and lighten our faculty/staff workload.”

    Looking Forward

    As you can see, 2024 has been a year of growth, innovation, and collaboration. We are grateful for the opportunity to work with our partners and look forward to even greater achievements in the years to come.

    I’d like to extend my sincere gratitude to my Collegis colleagues, who amaze me with their creativity, expertise, and dedication to delivering exceptional results. I can’t wait to see what you do in 2025 to continue inspiring each other and driving growth for our partners.

    Happy Holidays and best wishes for a prosperous New Year!

    — Kim Fahey, CEO Collegis Education

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  • 2024 Growth & Innovation | Collegis Education

    2024 Growth & Innovation | Collegis Education

    As 2024 draws to a close, the holiday season inspires gratitude and reflection. Personally, I’m very grateful for the incredible partners and colleagues I’ve had the privilege to work with this year. Together, we accomplished so much.

    • We collaborated with our partners throughout the year to deliver great experiences for their students, alumni, and staff.
    • We collectively navigated some of higher education’s biggest challenges, driving partner growth and enabling impact.
    • We pushed the boundaries of innovation, embracing the power of data-enabled technologies.

    I’m so proud of the positive impact the Collegis team generated with our partners across the entire student lifecycle, from the moment prospective students first inquire about a program to the day they graduate.

    Let’s look back at some of 2024’s meaningful results

    Recruitment and Enrollment Growth

    We supported double-digit year-over-year (YoY) enrollment growth –– as high as 57% –– for many partner institutions in first-year, program-specific, transfer, and graduate populations. Engagement from our enrollment teams was instrumental in connecting students with the right programs and guiding them through the admissions process.

    IT Managed Services and Student Support

    Our IT team ensured seamless operations, providing reliable technology solutions that empower students and faculty. Some of my favorite examples from 2024 include:

    • Integrating systems to drive process improvement across enrollment, financial aid, academics, and career services.
    • Modernized campus infrastructures and networks to drive student engagement at a college’s main hall.
    • Significantly improved student experience by implementing a user-friendly, single sign-on (SSO) solution across student-facing systems.
    • Led an institution through a critical component of its digital transformation journey by migrating its on-premise, legacy ERP to a cloud-based, next-generation solution.

    Innovative Learning Experiences

    Our instructional design team enabled partners to grow their online course offerings on platforms such as Brightspace, Canvas, Coursera, and Blackboard Ultra, including course and online library development, course migrations, maintenance, faculty support, and term start/end deployment activities.

    We collaborated with the nursing program at one partner to revamp the entire library of online courses to meet new accreditation standards. Another partner was able to add 200 online courses to fill the needs of 13 online programs at three schools.

    Marketing Impact

    Our web team conducted a user survey and other research to refine a partner’s website, which increased clicks to inquire by 82%, the request for information (RFI) click rate to 71%, and clicks to apply by 7.5%.

    Another shining example was uncovering a way to target a healthcare provider’s employees who are eligible for a tuition discount. Because of healthcare regulations, the partner could not provide an audience list, so Collegis addressed this niche audience using in-platform targeting tools available on social media platforms. The return on ad spend (ROAS) is 2.2:1 overall in 2024 with plans to expand the program next year.

    Student Success

    Our student support team provided essential services to help students thrive and continue to pursue their academic goals.

    • At a public, four-year institution in Ohio, Collegis Student Success Coaches helped new students with the registration process, driving admit-to-enroll numbers and YOY growth of +66% in Fall 2024.
    • At a private, four-year institution in Texas, Fall retention was 97%, with a 90% retention rate since the partnership launched.
    • At a private, four-year institution in New York, term-over-term retention from Summer to Fall is 96%, with a 91% average retention rate since the partnership launched.
    • At a public, two-year institution in the Pacific Northwest, Collegis helped drive the sixth consecutive term of enrollment growth, with Fall enrollment trending toward +8%.

    Research and Portfolio Planning

    Because we are ingrained in every step of the student lifecycle, partners often ask us to assist with forward-looking strategies. For example, our team helped a partner understand the pros and cons of expanding their full-time Accelerated Bachelor of Science in Nursing (ABSN) with a part-time program. With our marketplace analysis, recommendations for how to offer courses, and a marketing launch plan, the institution is currently accepting applications for Summer 2025.

    Another institution asked for Collegis’s assistance to develop a multi-year strategic approach to graduate enrollments. The partner’s team lead noted that, “[Collegis] led productive brainstorming and strategic planning sessions with the team. Their deep knowledge of graduate enrollment trends, market analysis for graduate programs and expertise in leading our team from conceptualization to the delivery of specific recommendations on our next steps were invaluable.”

    Strategic Innovation and Workshop Design

    Our strategy and solutions team helped colleges and universities unpack complex problems and find innovative, human-centered solutions. We architected and facilitated numerous design thinking workshops, guiding leadership teams through critical strategic discussions about the future of their institutions. I’ll let some of the participants of the workshops explain the value they got out of the sessions:

    • “Collegis didn’t just help us evaluate our processes — they led us on a journey to uncover areas of improvement we hadn’t even considered. Their expert guidance illuminated the path forward, empowering us to create a more positive, streamlined, and truly enjoyable student experience.”
    • “My team and I were thoroughly impressed with your ability to take what essentially was a speck of an idea and collaboratively ideate possibilities for [the university] to offer new academic programs and training to underserved high school populations.”
    • “Collegis took the time to meet with leadership prior to the sessions and came prepared to tackle the challenges at the college. The activities were well thought-out and allowed individuals time to really think about the core issues. Thanks to Collegis, I am hopeful that our college can make key changes that will benefit our student experience and lighten our faculty/staff workload.”

    Looking Forward

    As you can see, 2024 has been a year of growth, innovation, and collaboration. We are grateful for the opportunity to work with our partners and look forward to even greater achievements in the years to come.

    I’d like to extend my sincere gratitude to my Collegis colleagues, who amaze me with their creativity, expertise, and dedication to delivering exceptional results. I can’t wait to see what you do in 2025 to continue inspiring each other and driving growth for our partners.

    Happy Holidays and best wishes for a prosperous New Year!

    — Kim Fahey, CEO Collegis Education

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  • We provide help for IIM Raipur Students for mba project

    We provide help for IIM Raipur Students for mba project

    Our support included preparing an initial synopsis draft, and then once it’s approved, we prepare the final iim project report based on university mentors. Feedback. We offer complete handholding for all students who are looking to seek complete assistance from research to data analysis with primary data surveys and statistical analysis. 

    Our service also includes industrial guides who help with the project synopsis draughting, final year reports, viva support, and guidance until the iim project pdf is accepted in accordance with the university guidelines. We believe in well-researched, quality work and affordable fees to cater to all income group students, from working professionals to students who have not yet started earning.

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  • Best Project Guide for uttaranchal university projects

    Best Project Guide for uttaranchal university projects

    MBA Project Guide provides complete project guidance and MBA Project Reports for Logistics & Supply Chain Management, Business Analytics, Digital Marketing, Banking, and Finance. This includes assistance with the project synopsis, internship reports, viva support, and guidance until the project is accepted in accordance with the university guidelines.

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  • Connect more: creating the conditions for a more resilient and sustainable HE sector in England

    Connect more: creating the conditions for a more resilient and sustainable HE sector in England

    Despite it being the season of cheer, higher education in England isn’t facing the merriest of Christmases.

    Notwithstanding the recent inflationary uplift to the undergraduate fee cap, the financial headwinds in higher education remain extremely challenging. Somehow, in the spring/summer of next year, the Secretary of State for Education is going to have to set out not only what the government expects from the sector in terms of meeting the core priority areas of access, quality and contribution to economic growth, but how it will deliver on its promise to put the sector on a long-term sustainable financial footing.

    The overall structure of the sector in terms of the total number of providers of higher education and their relationships to each other might arguably be considered a second-order question, subject to the specifics of the government’s plans. But thinking that way would be a mistake.

    The cusp of change

    There are real and present concerns right now about the short term financial stability of a number of providers, with the continued increased risk that a provider exits the market in an unplanned way through liquidation, making the continued absence of a regime for administering distressed providers ever more stark.

    But on a larger scale, if, as some believe, the sector is on the cusp of entering into a new phase of higher education, a much more connected and networked system, tied more closely into regional development agendas, and more oriented to the collective public value that higher education creates, then the thinking needs to start now about how to enable providers to take part in the strategic discussions and scenario plans that can help them to imagine that kind of future, and develop the skills to operate in the new ways that a different HE landscape could require. It is these discussions that need to inform the development of the HE strategy.

    The Office for Students (OfS) has signalled that it considers more structural collaboration to be likely as a response to financial challenge:

    Where necessary, providers will need to prepare for, and deliver in practice, the transformation needed to address the challenges they face. In some cases, this is likely to include looking externally for solutions to secure their financial future, including working with other organisations to reduce costs or identifying potential merger partners or other structural changes.

    Financial challenge may be the backdrop to some of this thinking; it should not be the sole rationale. Looking ahead, the sector would be planning change even if it were in good financial health: preparing for demographic shifts and the challenge of lifelong learning, the rise of AI, and the volatile context for international education and research. Strategic collaboration is rarely an end in itself – it’s nice to work together but ultimately there has to be a clear strategic rationale that two or more providers can realise greater value and hedge more readily against future risks, than each working individually.

    There’s no roadmap

    In the autumn of 2024, Wonkhe and Mills & Reeve convened a number of private and confidential conversations with heads of institution, stakeholders from the sector’s representative bodies, mission groups, and regional networks, Board chairs, and a lender to the sector. We wanted to test the sector’s appetite for structural change; in the first instance assessing providers’ appetite for stepping in to support another provider struggling, but also attitudes to merger and other forms of strategic collaboration short of full merger. Our report, Connect more: creating the conditions for a more resilient and sustainable higher education system in England sets out our full findings and recommendations.

    There is a startling dearth of law and policy around structural collaboration for HE; some issues such as the VAT rules on shared services, are well established, while others are more speculative. What would the regulatory approach be to a “federated” group of HE providers? What are merging providers’ legal responsibilities to students? What data and evidence might providers draw on to inform their planning?

    We found a very similar set of concerns, whether we were discussing a scenario in which a provider is approached by DfE or OfS to acquire another distressed provider, or the wider strategic possibilities afforded by structural collaboration.

    All felt strongly that the driving rationale behind any such structural change – which takes considerable time and effort to achieve – should be strategic, rather than purely financial. Heads of institution could readily imagine the possibilities for widening access to HE, protecting at-risk subjects; boosting research opportunities, and generally realising value through the pooling of expertise, infrastructure and procurement power. The regional devolution and regional economic growth agendas were widely considered to be valued enablers for realising the opportunities for a more networked approach.

    But the hurdles to overcome are also significant. Interviewees gave examples of failed collaboration attempts in other sectors and the negative cultural perceptions attached to measures like mergers. There was a nervousness about competition law and more specifically OfS’ attitude to structural change, the implications for key institutional performance metrics, and a general sense that no quarter would be given in accommodating a period of adjustment following significant structural change. The risks involved were very obvious and immediate, while the benefits were more speculative and would take time to realise.

    Creating conditions

    We have arrived at two broad conclusions: the first being that government and OfS, in tandem with other interested parties such as the Competition and Markets Authority could adopt a number of measures to reduce the risks for providers entering into discussions about strategic collaboration.

    This would not involve steering particular providers or taking a formal view about what forms of collaboration will best serve public policy ends, but would signal a broadly supportive and facilitative attitude on the part of government and the regulator. As one head of institution observed, a positive agenda around the sector’s collaborative activity would be much more galvanising than the continued focus on financial distress.

    The second is that institutions themselves may need to consider their approach to these challenges and think through whether they have the right mix of skills and knowledge within the executive team and on the Board to do scenario planning and strategic thinking around structural change.

    In the last decade, the goal for Boards has been all about making their institution stronger, and more competitive. While that core purpose hasn’t gone away, it could be time to temper it with a closer attention to the ways that working in a more collective way could help higher education prepare itself for whatever the future throws at it.

     

    This article is published in association with Mills & Reeve. View and download Connect more: creating the conditions for a more resilient and sustainable higher education system in England here.

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  • Higher education in England needs a special administration regime

    Higher education in England needs a special administration regime

    Extra government funding for the higher education sector in England means the debate about the prospect of an HE provider facing insolvency and a special administration regime has gone away, right?

    Unfortunately not. There is no additional government funding; in fact the additional financial support facilitated by the new Labour government so far is an increase to tuition fees for the next academic year for those students that universities can apply this to. It is estimated that the tuition cost per student is in excess of £14K per year, so the funding gap has not been closed. Add in increased National Insurance contributions and many HE providers will find themselves back where they are right now.

    It is a problem that there is no viable insolvency process for universities. But a special administration regime is not solely about “universities going bust.” In fact, such a regime, based on the existing FE special administration legislation, is much more about providing legal clarity for providers, stakeholders and students, than it is about an insolvency process for universities.

    Managing insolvency and market exit

    The vast majority of HE providers are not companies. This means that there is a lack of clarity as to whether current Companies and Insolvency legislation applies to those providers. For providers, that means that they cannot avail themselves of many insolvency processes that companies can, namely administration, company voluntary arrangements and voluntary liquidation. It is debatable whether they can propose a restructuring plan or be wound up by the court, but a fixed charge holder can appoint receivers over assets.

    Of these processes, the one most likely to assist a provider is administration, as it allows insolvency practitioners to trade an entity to maximise recoveries from creditors, usually through a business and asset sale.

    At best therefore, an HE provider might be able to be wound up by the court or have receivers appointed over its buildings. Neither of these two processes allows continued trading. Unlike administration, neither of these processes provides moratorium protection against creditor enforcement either. They are not therefore conducive to a distressed merger, teach out or transfer of students on an orderly basis.

    Whilst it is unlikely that special administration would enable survival of an institution, due to adverse PR in the market, it would provide a structure for a more orderly market exit, that does not currently exist for most providers.

    Protections for lenders

    In addition to there being no viable insolvency process for the majority of HE providers, there is also no viable enforcement route for secured lenders. That is a bad thing because if secured lenders have no route to recovering their money, then they are not going to be incentivised to lend more into the sector.

    If government funding is insufficient to plug funding gaps, providers will need alternative sources of finance. The most logical starting point is to ask their existing lenders. Yes, giving lenders more enforcement rights could lead to more enforcements, but those high street lenders in the sector are broadly supportive of the sector, and giving lenders the right to do something is empowering and does not necessarily mean that they will action this right.

    Lenders are not courting the negative press that would be generated by enforcing against a provider and most probably forcing a disorderly market exit. They are however looking for a clearer line to recovery, which, in turn, will hopefully result in a clearer line to funding for providers.

    Protections for students

    Students are obviously what HE providers are all about, but, if you are short of sleep and scour the Companies and Insolvency legislation, you will find no mention of them. If an HE provider gets into financial distress, then our advice is that the trustees should act in the best interest of all creditors. Students may well be creditors in respect of claims relating to potential termination of courses and/or having to move to another provider, potentially missing a year and waiting longer to enter the job market.

    However, the duty is to all creditors, not just some, and under the insolvency legislation, students have no better protection than any other creditor. Special administration would change that. The regime in the FE sector specifically provides for a predominant duty to act in the best interest of students and would enable the trustees to put students at the forefront of their minds in a time of financial distress.

    A special administration regime would therefore help trustees focus on the interest of students in a financially distressed situation, aligning them with the purposes of the OfS and charitable objects, where relevant.

    Protections for trustees

    Lastly, and probably most forcefully, a special administration regime would assist trustees of an HE provider in navigating a path for their institution in financial distress. As touched on above, it is not clear, for the vast majority of HE providers, whether the Companies and Insolvency legislation applies.

    It is possible that a university could be wound up by the court as an unregistered company. If it were, then the Companies and Insolvency legislation would apply. In those circumstances, the trustees could be personally liable if they fail to act in the best interest of creditors and/or do not have a reasonable belief that the HE provider could avoid an insolvency process.

    Joining a meeting of trustees to tell them that they could be personally liable, but it is not legally clear, is a very unsatisfactory experience; trust me, this is not a message they want to hear from their advisors.

    A special administration regime, applying the Companies and Insolvency legislation to all HE providers, regardless of their constitution or whether they are incorporated, would allow trustees to have a much clearer idea of the risks that they are taking and the approach that they should follow to protect stakeholders.

    In the event a special administration was to be brought in, we would hope it would not need to be applied to a market exit situation. Its real value, however, is in bringing greater legal clarity for lenders and trustees and more protection for students, in the current financial circumstances that HE providers find themselves in.

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  • The data dark ages | Wonkhe

    The data dark ages | Wonkhe

    Is there something going wrong with large surveys?

    We asked a bunch of people but they didn’t answer. That’s been the story of the Labour Force Survey (LFS) and the Annual Population Survey (APS) – two venerable fixtures in the Office for National Statistics (ONS) arsenal of data collections.

    Both have just lost their accreditation as official statistics. A statement from the Office for Statistical Regulation highlights just how much of the data we use to understand the world around us is at risk as a result: statistics about employment are affected by the LFS concerns, whereas APS covers everything from regional labour markets, to household income, to basic stuff about the population of the UK by nationality. These are huge, fundamental, sources of information on the way people work and live.

    The LFS response rate has historically been around 50 per cent, but it had fallen to 40 per cent by 2020 and is now below 20 per cent. The APS is an additional sample using the LFS approach – current advice suggests that response rates have deteriorated to the extent that it is no longer safe to use APS data at local authority level (the resolution it was designed to be used at).

    What’s going on?

    With so much of our understanding of social policy issues coming through survey data, problems like these feel almost existential in scope. Online survey tools have made it easier to design and conduct surveys – and often design in the kind of good survey development practices that used to be the domain of specialists. Theoretically, it should be easier to run good quality surveys than ever before – certainly we see more of them (we even run them ourselves).

    Is it simply a matter of survey fatigue? Or are people less likely to (less willing to?) give information to researchers for reasons of trust?

    In our world of higher education, we have recently seen the Graduate Outcomes response rate drop below 50 per cent for the first time, casting doubt as to its suitability as a regulatory measure. The survey still has accredited official statistics status, and there has been important work done on understanding the impact of non-response bias – but it is a concerning trend. The national student survey (NSS) is an outlier here – it has a 72 per cent response rate last time round (so you can be fairly confident in validity right down to course level), but it does enjoy an unusually good level of survey population awareness even despite the removal of a requirement for providers to promote the survey to students. And of course, many of the more egregious issues with HESA Student have been founded on student characteristics – the kind of thing gathered during enrollment or entry surveys.

    A survey of the literature

    There is a literature on survey response rates in published research. A meta-analysis by Wu et al (Computers in Human Behavior, 2022) found that, at this point, the average online survey result was 44.1 per cent – finding benefits for using (as NSS does) a clearly defined and refined population, pre-contacting participants, and using reminders. A smaller study by Diaker et al (Journal of Survey Statistics and Methodology, 2020) found that, in general, online surveys yield lower response rates (on average, 12 percentage point lower) than other approaches.

    Interestingly, Holton et al (Human Relations, 2022) show an increase in response rates over time in a sample of 1014 journals, and do not find a statistically significant difference linked to survey modes.

    ONS itself works with the ESRC-funded Survey Futures project, which:

    aims to deliver a step change in survey research to ensure that it will remain possible in the UK to carry out high quality social surveys of the kinds required by the public and academic sectors to monitor and understand society, and to provide an evidence base for policy

    It feels like timely stuff. Nine strands of work in the first phase included work on mode effects, and on addressing non-response.

    Fixing surveys

    ONS have been taking steps to repair LFS – implementing some of the recontacting/reminder approaches that have been successfully implemented and documented in the academic literature. There’s a renewed focus on households that include young people, and a return to the larger sample sizes we saw during the pandemic (when the whole survey had to be conducted remotely). Reweighting has led to a bunch of tweaks to the way samples are chosen, and non-responses accounted for.

    Longer term, the Transformed Labour Force Survey (TLFS) is already being trialed, though the initial March 2024 plans for full introduction has been revised to allow for further testing – important given a bias towards older age group responses, and an increased level of partial responses. Yes, there’s a lessons learned review. The old LFS and the new, online first, TLFS will be running together at least until early 2025 – with a knock on impact on APS.

    But it is worth bearing in mind that, even given the changes made to drive up responses, trial TLFS response rates have been hovering around just below 40 per cent. This is a return to 2020 levels, addressing some of the recent damage, but a long way from the historic norm.

    Survey fatigue

    More usually the term “survey fatigue” is used to describe the impact of additional questions on completion rate – respondents tire during long surveys (as Jeong et al observe in the Journal of Development Economics) and deliberately choose not to answer questions to hasten the end of the survey.

    But it is possible to consider the idea of a civilisational survey fatigue. Arguably, large parts of the online economy are propped up on the collection and reuse of personal data, which can then be used to target advertisements and reminders. Increasingly, you now have to pay to opt out of targeted ads on websites – assuming you can view the website at all without paying. After a period of abeyance, concerns around data privacy are beginning to reemerge. Forms of social media that rely on a constant drive to share personal information are unexpectedly beginning to struggle – for younger generations participatory social media is more likely to be a group chat or discord server, while formerly participatory services like YouTube and TikTok have become platforms for media consumption.

    In the world of public opinion research the struggle with response rates has partially been met via a switch from randomised phone or in-person to the use of pre-vetted online panels. This (as with the rise of focus groups) has generated a new cadre of “professional respondents” – with huge implications for the validity of polling even when weighting is applied.

    Governments and industry are moving towards administrative data – the most recognisable example in higher education being the LEO dataset of graduate salaries. But this brings problems in itself – LEO lets us know how much income graduates pay tax on from their main job, but deals poorly with the portfolio careers that are the expectation of many graduates. LEO never cut it as a policymaking tool precisely because of how broadbrush it is.

    In a world where everything is data driven, what happens when the quality of data drops? If we were ever making good, data-driven decisions, a problem with the raw material suggests a problem with the end product. There are methodological and statistical workarounds, but the trend appears to be shifting away from people being happy to give out personal information without compensation. User interaction data – the traces we create as we interact with everything from ecommerce to online learning – are for now unaffected, but are necessarily limited in scope and explanatory value.

    We’ve lived through a generation where data seemed unlimited. What tools do we need to survive a data dark age?

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