Category: accessibility

  • Steps Toward Creating a More Accessible and Inclusive College Classroom – Faculty Focus

    Steps Toward Creating a More Accessible and Inclusive College Classroom – Faculty Focus

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  • How educators can use Gen AI to promote inclusion and widen access

    How educators can use Gen AI to promote inclusion and widen access

    by Eleni Meletiadou

    Introduction

    Higher education faces a pivotal moment as Generative AI becomes increasingly embedded within academic practice. While AI technologies offer the potential to personalize learning, streamline processes, and expand access, they also risk exacerbating existing inequalities if not intentionally aligned with inclusive values. Building on our QAA-funded project outputs, this blog outlines a strategic framework for deploying AI to foster inclusion, equity, and ethical responsibility in higher education.

    The digital divide and GenAI

    Extensive research shows that students from marginalized backgrounds often face barriers in accessing digital tools, digital literacy training, and peer networks essential for technological confidence. GenAI exacerbates this divide, demanding not only infrastructure (devices, subscriptions, internet access) but also critical AI literacy. According to previous research, students with higher AI competence outperform peers academically, deepening outcome disparities.

    However, the challenge is not merely technological; it is social and structural. WP (Widening Participation) students often remain outside informal digital learning communities where GenAI tools are introduced and shared. Without intervention, GenAI risks becoming a “hidden curriculum” advantage for already-privileged groups.

    A framework for inclusive GenAI adoption

    Our QAA-funded “Framework for Educators” proposes five interrelated principles to guide ethical, inclusive AI integration:

    • Understanding and Awareness Foundational AI literacy must be prioritized. Awareness campaigns showcasing real-world inclusive uses of AI (eg Otter.ai for students with hearing impairments) and tiered learning tracks from beginner to advanced levels ensure all students can access, understand, and critically engage with GenAI tools.
    • Inclusive Collaboration GenAI should be used to foster diverse collaboration, not reinforce existing hierarchies. Tools like Miro and DeepL can support multilingual and neurodiverse team interactions, while AI-powered task management (eg Notion AI) ensures equitable participation. Embedding AI-driven teamwork protocols into coursework can normalize inclusive digital collaboration.
    • Skill Development Higher-order cognitive skills must remain at the heart of AI use. Assignments that require evaluating AI outputs for bias, simulating ethical dilemmas, and creatively applying AI for social good nurture critical thinking, problem-solving, and ethical awareness.
    • Access to Resources Infrastructure equity is critical. Universities must provide free or subsidized access to key AI tools (eg Grammarly, ReadSpeaker), establish Digital Accessibility Centers, and proactively support economically disadvantaged students.
    • Ethical Responsibility Critical AI literacy must include an ethical dimension. Courses on AI ethics, student-led policy drafting workshops, and institutional AI Ethics Committees empower students to engage responsibly with AI technologies.

    Implementation strategies

    To operationalize the framework, a phased implementation plan is recommended:

    • Phase 1: Needs assessment and foundational AI workshops (0–3 months).
    • Phase 2: Pilot inclusive collaboration models and adaptive learning environments (3–9 months).
    • Phase 3: Scale successful practices, establish Ethics and Accessibility Hubs (9–24 months).

    Key success metrics include increased AI literacy rates, participation from underrepresented groups, enhanced group project equity, and demonstrated critical thinking skill growth.

    Discussion: opportunities and risks

    Without inclusive design, GenAI could deepen educational inequalities, as recent research warns. Students without access to GenAI resources or social capital will be disadvantaged both academically and professionally. Furthermore, impersonal AI-driven learning environments may weaken students’ sense of belonging, exacerbating mental health challenges.

    Conversely, intentional GenAI integration offers powerful opportunities. AI can personalize support for students with diverse learning needs, extend access to remote or rural learners, and reduce administrative burdens on staff – freeing them to focus on high-impact, relational work such as mentoring.

    Conclusion

    The future of inclusive higher education depends on whether GenAI is adopted with a clear commitment to equity and social justice. As our QAA project outputs demonstrate, the challenge is not merely technological but ethical and pedagogical. Institutions must move beyond access alone, embedding critical AI literacy, equitable resource distribution, community-building, and ethical responsibility into every stage of AI adoption.

    Generative AI will not close the digital divide on its own. It is our pedagogical choices, strategic designs, and values-driven implementations that will determine whether the AI-driven university of the future is one of exclusion – or transformation.

    This blog is based on the recent outputs from our QAA-funded project entitled: “Using AI to promote education for sustainable development and widen access to digital skills”

    Dr Eleni Meletiadou is an Associate Professor (Teaching) at London Metropolitan University  specialising in Equity, Diversity, and Inclusion (EDI), AI, inclusive digital pedagogy, and multilingual education. She leads the Education for Social Justice and Sustainable Learning and Development (RILEAS) and the Gender Equity, Diversity, and Inclusion (GEDI) Research Groups. Dr Meletiadou’s work, recognised with the British Academy of Management Education Practice Award (2023), focuses on transforming higher education curricula to promote equitable access, sustainability, and wellbeing. With over 15 years of international experience across 35 countries, she has led numerous projects in inclusive assessment and AI-enhanced learning. She is a Principal Fellow of the Higher Education Academy and serves on several editorial boards. Her research interests include organisational change, intercultural communication, gender equity, and Education for Sustainable Development (ESD). She actively contributes to global efforts in making education more inclusive and future-ready. LinkedIn: https://www.linkedin.com/in/dr-eleni-meletiadou/

    Author: SRHE News Blog

    An international learned society, concerned with supporting research and researchers into Higher Education

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  • Counslr Launches in New Mexico and Illinois; Expands Footprint in New York to Increase Access to Mental Health Support

    Counslr Launches in New Mexico and Illinois; Expands Footprint in New York to Increase Access to Mental Health Support

    NEW YORK, NY – Counslr, a leading B2B mental health and wellness platform, announced today that it has expanded its footprint into the State of New Mexico starting with a partnership with Vista Nueva High School, Aztec, NM; and into the State of Illinois starting with a partnership with Big Hollow School District, Ingleside, IL. These initial partnerships will empower students and staff to prioritize their mental health by enabling them to access unlimited wellness resources and live texting sessions with Counslr’s licensed and vetted mental health support professionals, who are available on-demand, 24/7/365. By increasing accessibility to Counslr’s round-the-clock support, Vista Nueva and Big Hollow aim to bridge gaps in mental health support for students and staff, enabling those who previously did not or could not access care, whether due to cost, inconvenience, or stigma, to receive the support they desire.

    1 in 6 youth suffer from a mental illness, but the majority do not receive mental health support due to substantial obstacles to care. Additionally, mental health is even a bigger challenge in rural America due to unique barriers, including fewer providers resulting in longer wait times or insufficient access to crucial mental health services. This resource scarcity underscores the urgency for additional resources and innovative solutions to bridge this critical gap in mental health care for school communities.

    “We are happy to be able to offer students another tool that they can use to support their mental well-being. Knowing that students have been able to speak with a professional outside of school hours helps us know this app was needed and is useful,” states Rebekah Deane, Professional School Counselor, Vista Nueva High School. “We hope this tool also assists students in learning how to navigate systems so that when they graduate high school they know these options exist and they can continue to seek out support when necessary.”

    As factors such as academic pressures, social media influence, burnout and world events contribute to heightened stress levels and mental health challenges, schools throughout the country are recognizing the growing need to offer more accessible resources and preventative mental health services to both students and staff.

    “Counslr provides an extremely easy-to-access platform for those who otherwise may not seek the help they need, and we are very excited to join Counslr in this partnership. We are all very well aware of the impact that technology has had on the mental health of our students and we feel that Counslr can meet our students in a setting they are comfortable with,” states Bob Gold, Big Hollow School District Superintendent. “Outside of our students, we are thrilled to be able to offer this service to the amazing adults who work with our students every day. There are so many families dealing with some sort of trauma, and the life of an educator is no different.  These adults tend to give so much of themselves to their students, so we strongly feel that our efforts here to join with Counslr is our way of providing an opportunity for our educators to focus on their own mental health.”

    In addition to the geographic expansion,Counslr has also expanded its existing footprint in states like New York, most recently partnering with the Silver Creek Central School District to support its students and staff.  

    “We know mental health needs are on the rise, for students and adults.  To me, Counslr is a resource our students and staff both deserve,” states Dr. Katie Ralston, Superintendent, Silver Creek Central. “In the beginning stages at Silver Creek Central, it has proven to be an asset, as it offers access to everyone on the spot, any day, for any situation.”

    “Supporting diverse populations of students and faculty across the country clearly illustrates that mental health knows no boundaries,” said Josh Liss, Counslr CEO. Adding that, “With 86% of Counslr’s users being first-time care seekers, we strive to reach these silent sufferers who need help, but do not or cannot access it, no matter where they are located.”

    ABOUT COUNSLR

    Counslr is a text-based mental health support application that provides unlimited access to robust wellness resources and live texting sessions with licensed professionals, 24/7/365. Users can access support on-demand within two minutes of opening the app, or by scheduled appointment. Through real-time texting, users enjoy one-on-one, private communication with a licensed counselor that can be conducted anytime, anywhere. Counslr was designed to help individuals deal with life’s day-to-day issues, empowering individuals to address concerns while they are “small” to help ensure that they stay “small”. Counslr partners with organizations of all shapes and sizes (companies, unions, nonprofits, universities/colleges, high schools, etc) so that these entities can provide Counslr’s services to their employees/members/students at no direct cost. For more information, please visit www.counslr.com.

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  • 10 Reasons to Go Digital with Your Course Materials – Eric Stoller

    10 Reasons to Go Digital with Your Course Materials – Eric Stoller






    When I was a college student, there were times when I skipped out on buying a required textbook for a course. Finances were always tight, so I tried to balance my checkbook with buying actual books. Even then, textbooks weren’t cheap. Today, students are paying more and more for their higher education experience. If a university can find ways to make attending college more affordable, accessible, and “high-tech/high-touch”, well, it’s not really an option, it’s a necessity.

    Today’s technology makes it easy to distill course materials into digital formats and enhances them as a result.  Colleges and universities are quickly shifting from books to bytes to improve the student experience and boost course outcomes.

    Here are 10 reasons why your university should go digital with its course materials:

    1. Affordability: This may seem like an obvious reason to move to digital delivery of course materials. Students will end up paying less for digital course materials. From production to shipping, textbooks require a lot of costly infrastructure. Digital materials eliminate these costs and pass the savings on to students.
    2. A better experience for students with disabilities. Unlike print books, modern eTextbooks can be accessible “out of the box.”  When eTextbooks include features such alternative text descriptions of visuals and content that can be used with assistive technology, students can start reading right away, without waiting for a disability services department to create a file.
    3. Learning Analytics and Digital Integration: Can you remember when a physical book connected to a digital learning system? It’s just not possible. However, with digital course materials, integration with the campus LMS/VLE is possible. Plus, with learning analytics built in, digital materials can help support at-risk learners who may need additional assistance.
    4. Recruitment: Digital course materials might not seem like they give universities a recruitment edge, but in an increasingly competitive enrollment landscape, everything helps. Students seek modern solutions for their educational experience. For bring-your-own-device (BYOD) campuses and institutions that provide technology platforms for students, digital course materials hit the sweet spot. They create more affordances for student success and showcase a university experience that is effectively using the latest technologies.
    5. Multi-Platform Capability: The ability to view course materials on a variety of devices represents a huge advantage for digital course materials. If a student needs to read a chapter while on the go, odds are, they will be able to access it on whichever device they have with them. Also, it’s a good bet that no one misses having a backpack filled with textbooks.
    6. Seamless Group Work: University campuses are filled with versatile seating and project workspaces. You can’t project a textbook onto a large screen, but you can with digital course content. It’s simply a matter of either plugging in or wirelessly beaming content to a screen. It makes group work and collaboration a much easier task. 
    7. Always Current: Have you ever tried to update a textbook? Editions come and go, each one costing more than the last. With digital course materials, content is as up to date as possible and it doesn’t cost students more for this “always current” content. Who wants a used book when you can have a new digital version? 
    8. Instant Access: No longer do students have to search for the lowest price option or wait until after term starts. Instant access to digital materials, through programs such as Pearson Inclusive Access and others, ensures all students are ready to learn on the first day of class, not the third week. It’s as easy as logging into the university system, selecting the appropriate course, and downloading the material to a compatible device.
    9. Interactivity: Textbooks have been surpassed in form, function, and capability. Digital course materials allow authors the opportunity to embed audio and video into their work. This makes for a much more interactive and “real” experience for students. 
    10. Retention: Anything that a college or university can do to assist students with their academic success is a good thing. Digital course materials aid and enhance an institution’s ability to improve their overall retention rates and bolster student success with all of the supportive elements in this list. 

    What would you add to this list?

    Digital course materials are not the future for higher education; they’re the present. It’s only a matter of time before your institution goes digital for student success.

     

    This post was sponsored by Pearson as part of a higher education influencers collaboration.





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