Category: Belonging

  • The value of the classroom in building belonging for commuter students

    The value of the classroom in building belonging for commuter students

    As highlighted throughout the commuter student series, the significant increase in commuters across the sector is beginning to influence many institutional approaches.

    These approaches have been varied but have included projects like making space for commuter students on campuses so that they can maximise their time and comfortably immerse themselves in the university experience.

    However, against a backdrop of a cost-of-living crisis, a cost of learning crisis has taken hold. Given the complexities of commuter students’ lives and responsibilities and the increasing costs of commuting, the “sticky campus” model is not always a viable option as the shift to a more transactional approach is becoming more prevalent.

    What educators, student-facing colleagues and decision makers need to identify is how they ensure time on campus adds value to the commuter student experience.

    The classroom as central

    My PhD research focuses on the experiences of ethnic minority commuter students, and how they develop their identity and sense of belonging whilst at university.

    Much of the research has found that commuter students are more likely to be from ethnic minority backgrounds, have employed work and caring responsibilities and come from lower socio-economic backgrounds.

    Exploring the experiences of participants in my research has revealed how the experiences within the timetabled teaching classroom carries particular significance for commuter students.

    This intersectionality of characteristics further emphasises the heterogenous nature of commuter students, and that speaking to, and understanding the experiences of students will help to understand how we can ensure their university experience is the best it can be.

    Whilst ensuring all students develop the subject specific knowledge is considered to be top of the list of how we add value, ensuring the classroom provides a space for students to develop networks and their community is one of the ways the classroom environment can better support commuters.

    Commuter students are struggling to adapt to pedagogies and policies that are typically designed for students who have relocated. This has started to come to the fore in the responses from students who are perceiving significant value of their experience in the approaches adopted within the classroom.

    Findings from my research signify that a sense of belonging is felt by commuter students, both at a course and institutional level, and that sense of belonging is very much driven by the experiences they have in the classroom.

    Finding space to belong

    To develop this sense of belonging, students often mentioned the importance of space and time.

    They spoke about the need to have space and time within their timetabled session to catch up with peers, have the time to speak to academic and professional services teams face to face and to ensure that classroom activities link to the outcomes they are hoping to achieve. To assist in facilitating this, consideration around how taught sessions are delivered, building space into weekly module delivery to maximise the potential for students to get the most out of their time on campus can develop and help foster this sense of belonging and community.

    Commuters are constantly making cost-benefit calculations, tying with the transactional approach to education. And the richness of these connections, however short and sporadic, can provide valuable outcomes and develop this sense of community.

    Not participating in activities outside of the classroom is not perceived as negatively impacting on their experience, and nor does the act of commuting always limit their ability to engage in activities, but there is an opportunity cost that is often considered.

    Differing approaches amongst tutors can impact on the experience students encounter, and the findings from my research signify a correlation between those classroom encounters and the sense of belonging for commuter students.

    Identity searching

    The institutional identity is also particularly relevant given that the students who are commuting are likely to live within the region, and this further develops the potential affinity they have with their institution.

    My research speaks to the importance of commuter students’ feelings of “we are all getting the same experience and opportunity” in ensuring they are not left feeling disadvantaged.

    This is not to suggest that engaging in activities outside of the classroom are not of value to commuter students, the benefits of engaging in extra-curricular activities is often considerable to the majority of students. The holistic experience of being in university should, however, support in developing the capital of commuter students.

    The classroom should be a space where all students enjoy the learning opportunities that higher education offers, providing the platform on which the student experience is built.

    For commuter students in particular, this space and environment is becoming increasingly important in their overall journey.

    And if we are to ensure an equitable experience for all students, providing a classroom experience which not only focusses on subject content, but provides time and space for interaction and the building of individual identity and community can help support this journey.

     

    This blog is part of our series on commuter students. Click here to see the other articles in the series.

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  • How the university can support student digital learning freedom

    How the university can support student digital learning freedom

    Feelings of belonging have a significant positive impact on academic success and progression, but we know that creating belonging isn’t as simple as putting up a welcome sign.

    Belonging is not something that can be automatically created by an institution, regardless of its commitment to access and inclusion. To make students feel they belong in a higher education environment, having the power to shape and co-create the environments in which they participate is essential.

    For students in higher education, liminal digital spaces (those informal areas of interaction that sit between formal academic environments and students’ broader social contexts) offer unique opportunities for students to lead, collaborate, learn and foster a sense of belonging, and the freedom to shape their learning environment and exercise agency in ways that may not be available within more formal institutional frameworks. They also offer opportunities for institutions to create places that nurture academic success without assuming responsibility for the development and delivery of all support.

    But squaring the ownership, credibility and safeguarding triangle is complex, so how can universities do this while also embracing digital tools?

    Taking ownership for learning

    Focusing on digital spaces allows institutions to expand the space their students feel comfortable inhabiting and learning in, without limiting engagement from those who may not be free to meet at a specific time or be able to meet in person.

    Digital learning resources can help students connect to their peers, further strengthening their sense of place within the institution. These spaces could act as connectors between university resource and student-driven exploration and learning in a way that more formal mechanisms sometimes fail to. At Manchester, resources such as My Learning Essentials (a blended skills support programme) can be used by the students within the spaces (via online resources) and signposted and recommended by peers (for scheduled support sessions).

    Although this model exists elsewhere, at Manchester it is enhanced by the CATE-awarded Library Student Team, a group of current students who appreciate and often inhabit these spaces themselves. The combination of always available online, expert-led sessions and peer-led support means there is a multiplicity of avenues in the support. This allows the University to partner with, for example, its Students’ Union, and work alongside students and the wider institution by hosting these digital spaces, acting as mediators or facilitators, and ensuring the right balance of autonomy and support.

    Keeping learning credible

    Wider institutional support like My Learning Essentials already takes advantage of digital spaces by delivering both asynchronous online support and scheduled online sessions, and it can be easily integrated, signposted and shaped by the students using it.

    These spaces need to be connected to the institution in such a way as to feel relevant and powerful. “Leaving” students to lead in spaces, giving them leadership responsibility without institutional support or backing, sets both them and these spaces up for failure.

    Universities can work alongside students to help them define collective community values and principles, much like the community guidelines found in spaces like MYFest, a community-focused annual development event. Doing so ensures these liminal spaces are inclusive and responsive to the needs of all participants. Such spaces can also help students transition ‘out’ of the university environment and support others to build skills that they have already developed, such as by mentoring a student in a year below.

    Safeguarding in a digital world

    Universities should also allow students to follow the beat of their own drum and embrace digital outside of university spaces to further their learning.

    Kai Prince, a PhD candidate in Maths at The University of Manchester, who runs a popular Discord server for fellow students, notes:

    If the servers are led by a diverse group of students, I find that they’re also perfect for building a sense of belonging as students feel more comfortable in sharing their difficulties pseudo-anonymously and receiving peer-support, either by being informed on solutions or having their experiences, such as impostor syndrome, acknowledged.

    Spaces like Discord allow students to engage in peer-led learning, but universities can enhance the quality of that learning by making available and investing in (as is done with My Learning Essentials) high-quality online materials, clear paths to wider support services and formal connections with societies or other academic groups. These mechanisms also help to keep the space within a student’s university experience, with all the expectations for behaviour and collegiality that entails.

    The higher education sector is a complex and diverse space, welcoming new members to its communities each year. But it is often mired in a struggle to effectively engage and include each individual as a true part of the whole.

    Work to address this needs to incorporate the students in spaces where the balance of power is tilted, by design, in their favour. Recognising the potential for digital spaces, for accessibility, support and familiarity for students as they enter higher education means that universities can put their efforts towards connecting, but not dictating, the direction of students and helping them forge their own learning journeys as part of the wider university community.

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