Category: challenges

  • Why agentic AI matters now more than ever

    Why agentic AI matters now more than ever

    Key points:

    For years now, the promise of AI in education has centered around efficiency–grading faster, recommending better content, or predicting where a student might struggle.

    But at a moment when learners face disconnection, systems are strained, and expectations for personalization are growing, task automation feels…insufficient.

    What if we started thinking less about what AI can do and more about how it can relate?

    That’s where agentic AI comes in. These systems don’t just answer questions. They recognize emotion, learn from context, and respond in ways that feel more thoughtful than transactional. Less machine, more mentor.

    So, what’s the problem with what we have now?

    It’s not that existing AI tools are bad. They’re just incomplete.

    Here’s where traditional AI systems tend to fall short:

    • NLP fine-tuning
       Improves the form of communication but doesn’t understand intent or depth.
    • Feedback loops
       Built to correct errors, not guide growth.
    • Static knowledge bases
       Easy to search but often outdated or contextually off.
    • Ethics and accessibility policies
       Written down but rarely embedded in daily workflows.
    • Multilingual expansion
       Translates words, not nuance or meaning across cultures.

    These systems might help learners stay afloat. They don’t help them go deeper.

    What would a more intelligent system look like?

    It wouldn’t just deliver facts or correct mistakes. A truly intelligent learning system would:

    • Understand when a student is confused or disengaged
    • Ask guiding questions instead of giving quick answers
    • Retrieve current, relevant knowledge instead of relying on a static script
    • Honor a learner’s pace, background, and context
    • Operate with ethical boundaries and accessibility in mind–not as an add-on, but as a foundation

    In short, it would feel less like a tool and more like a companion. That may sound idealistic, but maybe idealism is what we need.

    The tools that might get us there

    There’s no shortage of frameworks being built right now–some for developers, others for educators and designers. They’re not perfect. But they’re good places to start.

    Framework Type Use
    LangChain Code Modular agent workflows, RAG pipelines
    Auto-GPT Code Task execution with memory and recursion
    CrewAI Code Multi-agent orchestration
    Spade Code Agent messaging and task scheduling
    Zapier + OpenAI No-code Automated workflows with language models
    Flowise AI No-code Visual builder for agent chains
    Power Automate AI Low-code AI in business process automation
    Bubble + OpenAI No-code Build custom web apps with LLMs

    These tools are modular, experimental, and still evolving. But they open a door to building systems that learn and adjust–without needing a PhD in AI to use them.

    A better system starts with a better architecture

    Here’s one way to think about an intelligent system’s structure:

    Learning experience layer

    • Where students interact, ask questions, get feedback
    • Ideally supports multilingual input, emotional cues, and accessible design

    Agentic AI core

    • The “thinking” layer that plans, remembers, retrieves, and reasons
    • Coordinates multiple agents (e.g., retrieval, planning, feedback, sentiment)

    Enterprise systems layer

    • Connects with existing infrastructure: SIS, LMS, content repositories, analytics systems

    This isn’t futuristic. It’s already possible to prototype parts of this model with today’s tools, especially in contained or pilot environments.

    So, what would it actually do for people?

    For students:

    • Offer guidance in moments of uncertainty
    • Help pace learning, not just accelerate it
    • Present relevant content, not just more content

    For teachers:

    • Offer insight into where learners are emotionally and cognitively
    • Surface patterns or blind spots without extra grading load

    For administrators:

    • Enable guardrails around AI behavior
    • Support personalization at scale without losing oversight

    None of this replaces people. It just gives them better support systems.

    Final thoughts: Less control panel, more compass

    There’s something timely about rethinking what we mean by intelligence in our learning systems.

    It’s not just about logic or retrieval speed. It’s about how systems make learners feel–and whether those systems help learners grow, question, and persist.

    Agentic AI is one way to design with those goals in mind. It’s not the only way. But it’s a start.

    And right now, a thoughtful start might be exactly what we need.

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  • 7 new and engaging virtual field trips

    7 new and engaging virtual field trips

    Key points:

    Virtual field trips have emerged as an engaging resource, offering students immersive experiences and allowing them to explore global landmarks, museums, and natural wonders without leaving their classrooms.​

    Virtual field trips connect students to places that, due to funding, geography, or other logistical challenges, they may not otherwise have a chance to visit or experience.

    These trips promote active engagement, critical thinking, and cater to diverse learning styles. For instance, students can virtually visit the Great Wall of China or delve into the depths of the ocean, fostering a deeper understanding of subjects ranging from history to science.

    If you’re looking for a new virtual field trip to bring to your classroom, here are a few to investigate:

    Giant Panda Cam at the Smithsonian National Zoo: Watch Bao Li and Qing Bao–the two new Giant Pandas at Smithsonian’s National Zoo–as they explore their indoor and outdoor habitats at the David M. Rubenstein Family Giant Panda Habitat. The Giant Panda Cam is live from 7 a.m. to 7 p.m. ET daily. After 7 p.m., the cam feed will switch to a pre-recorded view of the last 12 hours.  

    The Superpower of Story: A Virtual Field Trip to Warner Bros. Studios: Students will go behind the scenes on an exclusive virtual field trip to DC Comics headquarters at Warner Bros. Studios in Burbank, California!.They’ll step into the world of legendary superheroes and blockbuster films, uncovering the secrets of how stories evolve from bold ideas to iconic comics to jaw-dropping live-action spectacles on the big screen. Along the way, they’ll hear from the creative minds who shape the DC Universe and get an insider’s look at the magic that brings their favorite characters to life.

    Mount Vernon: Students can enter different buildings and click on highlighted items or areas for explanations about their significance or what they were used for.

    Arctic Adventures: Polar Bears at Play Virtual Field Trip: Do polar bears play? The LEGO Group’s sustainability team, Polar Bears International, and Discovery Education travel to Churchill Manitoba and the Polar Frontier habitat at the Columbus Zoo and Aquarium in search of polar bears at play. Students will meet polar bears and play experts and uncover how arctic animals use play to learn just like humans, while inspiring students to use their voice to change their planet for the better.

    The Manhattan Project: Join The National WWII Museum for a cross-country virtual expedition to discover the science, sites, and stories of the creation of the atomic bomb. Student reporters examine the revolutionary science of nuclear energy in the Museum’s exhibits and the race to produce an atomic weapon in complete secrecy. 

    The Anne Frank House in VR: Explore the hiding place of Anne Frank and her family in virtual reality using the Anne Frank House VR app. The app provides a very special view into the Secret Annex where Anne Frank and the seven other people hid during WWII. In the VR app, all of the rooms in the Secret Annex are furnished according to how it was when occupied by the group in hiding, between 1942 and 1944. 

    Night Navigators: Build for Bats Virtual Field Trip: Join Discovery Education, the LEGO Group’s Social Responsibility Team, and Bat Conservation International as we travel across Texas and Florida in search of bat habitats. Students will meet play experts as they explore how these nighttime pollinators use play to learn and discover the critical role of bats in protecting farmers’ crops from pests and what we can do to help bats thrive.

    Laura Ascione
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  • Do we really empower sabbatical offices to be the voice of students?

    Do we really empower sabbatical offices to be the voice of students?

    by Rebecca Turner, Jennie Winter & Nadine Schaefer

    Student voice is firmly embedded within the architecture of universities, with multiple mechanisms existing through which we (as educators) can ‘hear’, and students can ‘leverage’ their voice.  The notion of student voice is widely debated (and critiqued – see Mendes & Hammett, 2023), and whilst relevant to this blog post, it is not what we seek to focus on here. Rather we focus on one of the primary figureheads of student voice within universities – the sabbatical officer – and consider how they are empowered to represent the ‘voice’ of their peers to their university.

    Sabbatical officers are elected by the student body to represent their interests to the wider university community. They are leaders and trustees of their student union – semi autonomous organisations that operate alongside universities to advocate for the student body (Brooks, Byford & Sela 2016).  As elected student representatives, sabbatical officers sit on high-level university committees where student voice is ‘required,’ making the rapid transition from a student in a lecture hall, to a voice for all. Though this is an anticipated move, it is potentially challenging. Becoming a sabbatical officer is the accumulation of a hard-fought election campaign, which commonly builds on several years of working with their students’ union alongside their undergraduate studies (Turner & Winter, 2023).

    In collaboration with the NUS, and with the support of a small grant from the Staff and Educational Development Association (SEDA), we undertook a national survey to develop contemporary insights into the work of elected sabbatical officers. Sabbatical officers were clearly keen to share their experiences as we achieved responses from 59% of student unions affiliated to the NUS. We also undertook interviews with a sample of sabbatical officers (n=4) and permanent student union staff (n=6) who supported them during their time in office. Here we reflect on headlines emerging from this study, to place a brief spotlight on the work of sabbatical officers. 

    What a busy year (or two!)

    Sabbatical officers were often negotiating multiple, potentially competing, demands – as this survey respondent reflected when invited to comment on the main challenges they faced:

    ‘Getting up to speed with the fast-moving world of [being] a sabbatical officer and the many roles I had (sabb, trustee, leader, admin and campaigner)’.

    Sabbatical officers had a long list of responsibilities, including jobs inherited from their predecessor, union and university commitments, as well as the commitments they made through their own manifestos.  Attending university committees to give the student voice took considerable time, with many questioning the value of the time spent in meetings:

    ‘It’s very much the case that you are in a room for two hours where you will be speaking for, I don’t know, two minutes. So sometimes it seems very boring to get involved with those random conversations which have very little to do directly with student experience.’ SO1

    It was a common theme that sabbatical officers were silent during these meetings, waiting for the brief interlude when they were invited to speak. Leading us to question both where their agency as student representatives lay in these committees, and how they could effect change in this space, when their engagement was limited. A concern shared across survey respondents, for example:

    ‘I’m in a huge number of meetings which significantly reduces the amount of time I have to work on manifesto objectives.’

    With a jobs list (and a diary) that echoed that of many Vice Chancellors (though with considerably less experience in HE), sabbatical officers reported engaging in trade-offs for who they worked with, whose voice was heard and opinions sought, to balance the demands of their role.  As this sabbatical officer reflected, this could leave the wider student body questioning their actions:

    ‘[Students] want to see the battle happening.  What they don’t want to see, is me sit for three hours and hash out the middle ground with some members of staff who probably aren’t going to change their mind.’ SO2

    Finding their voice

    Though given a seat at high level tables, respondents did not always feel at ease speaking up, the sentiments of this respondent were repeated many times in our data:

    ‘I think the hardest part is, we are sitting on committees with individuals who have worked here for years.  We’re never going to have that same knowledge, so that makes it quite a challenge um to be able to understand the ins and outs of the university and the institution, and the politics.’ SO3

    We did question whether the expectation to engage in these spaces may further reinforce the inequalities in student leadership highlighted by Brooks et al (2015).  However, sabbatical officers were not working alone. Permanent officers played an important role, helping them, for example, to decode paperwork and plan their contributions. Leadership allies, who may, for example, provide early access to meeting paperwork to aide preparation, or coach sabbatical officers in advance of meetings, assisted sabbatical officers to find their voice:

    ‘I think the university has been really accommodating giving me the heads up on things that I could then have a bit more time to read up on things and to improve my knowledge.’ SO4

    Developing effective support networks was essential; through these networks they gained the knowledge needed to contribute confidently in ‘university’ spaces. However, this took considerable time and resulted in many reprioritising their work. They focused on activities deemed essential (which were many!) with other areas of the work being streamlined to ensure promised commitments could be fulfilled (Turner & Winter, 2023). 

    The time taken for sabbatical officers to get up to speed was discussed at length by those serving a second term, which as this respondent noted, was ‘when the real work got done.’   They had learnt the ropes, and as another Sabbatical Officer (SO) reflected:

    ‘There’s a lot of stuff [to learn] when you come into this role.  I think sabbatical officers do well if they are re-elected because they’ve had to learn a lot.’ SO2

    ‘Knowing the route to achieve my goals’

    Our data captured the committed and driven nature of this (overlooked and overworked) constituent of the HE community. Though working in challenging circumstances, they embraced opportunities to influence policy and practice. Successes were based on the support they received and the strategies they developed to undertake their work. The value of an effective handover from their predecessor cannot be overlooked and permanent student union staff provided much needed continuity and support. Sabbatical officers drew on their student representatives to provide the eyes on the ground and engaged with senior leaders to develop their understanding of how universities work and through these individuals they grew in confidence to speak in front of diverse audiences.  As individuals, many respondents performed their roles with tenacity, approaching their work both pragmatically and innovatively. Yet the time limited nature of this role added pressure and delineated what could be achieved:

    ‘Knowing the route to achieve my goals was difficult because it requires knowing what exactly you want before you’ve even started the job [so that you can] achieve what you want in year.’

    This prompted us to question the sustainability of the sabbatical officer role; realistically who can manage, at this early stage in their career, the breadth of demands placed on them for more than a short period of time?

    Promoting the voice of sabbatical officers?

    As pedagogic researchers, we have a final, curious observation to make regarding the dearth of systematic research into this field of HE. Student unions have a long history; reference is still made to the activism and uprise of the 1960s (Klemenčič 2014). As a community we lament how student voice activities have become the realm of quality assurance, and question whether students have become politically apathetic (Raaper, 2020). The re-positioning of student unions has increased accountability and encouraged partnership working with their affiliated university (Brooks et al, 2016; Squire 2020). This leads us to question how relevant it is to continue to look backwards and talk of how students’ unions used to operate in the past. As the sector becomes increasingly diverse and how students engage with HE becomes more fragmented, we need to play closer attention to students’ unions to ensure they are supported to function effectively and represent the interest of students. 

    Dr Rebecca Turner is an Associate Professor in Educational Development at the University of Plymouth, UK.  Alongside her interest in student voice and representation, Rebecca’s research addresses themes relating to inclusivity, student success and widening participation. 

    Professor Jennie Winter is Dean of Teaching and Learning and Professor of Academic Development at Plymouth Marjon University, a National Teaching Fellow, and a Principal Fellow of the UK Higher Education Academy. She holds numerous external roles, contributes to international pedagogic research, and her work has been utilised by the European Commission and presented globally.

    Dr Nadine Schaefer is an Educational Developer at the University of Plymouth. Her research interests include student voice, student engagement and wider quality assurance issues in HE. Nadine is a Senior Advance HE Fellow (SFHEA).

    Author: SRHE News Blog

    An international learned society, concerned with supporting research and researchers into Higher Education

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  • How to incorporate real-world connections into any subject area

    How to incorporate real-world connections into any subject area

    Key points:

    In my classroom, I frequently encounter students expressing their opinions: “How is this relevant to the real world?” or “Why should I care? I will never use this.” This highlights the need for educators to emphasize real-world applications across all subjects.

    As an educator, I consistently strive to illustrate the practical applications of geography beyond the classroom walls. By incorporating real-world experiences and addressing problems, I aim to engage students and encourage them to devise solutions to these challenges. For instance, when discussing natural resources in geography, I pose a thought-provoking question: “What is something you cannot live without?” As students investigate everyday items, I emphasize that most of these products originate from nature at some point, prompting a discussion on the “true cost” of these goods.

    Throughout the unit, I invite a guest speaker who shares insights about their job duties and provides information related to environmental issues. This interaction helps students connect the dots, understanding that the products they use have origins in distant places, such as the Amazon rainforest. Despite it being thousands of miles away, I challenge students to consider why they should care.

    As students engage in a simulation of the rainforest, they begin to comprehend the alarming reality of its destruction, driven by the increasing demand for precious resources such as medicines, fruits, and beef. By the conclusion of the unit, students will participate in a debate, utilizing their research skills to argue for or against deforestation, exploring its implications for resources and products in relation to their daily lives. This approach not only enhances their understanding of geography but also creates a real-world connection that fosters a sense of responsibility toward the environment.

    Creating a foundation to build upon

    Engaging in academic discussions and navigating through academic content is essential for fostering a critical thinking mentality among students. However, it is often observed that this learning does not progress to deeper levels of thought. Establishing a solid foundation is crucial before advancing toward more meaningful and complex ideas.

    For instance, in our geography unit on urban sprawl, we start by understanding the various components related to urban sprawl. As we delve into the topic, I emphasize the importance of connecting our lessons to the local community. I pose the question: How can we identify an issue within the town of Lexington and address it while ensuring we do not contribute to urban sprawl?  Without a comprehensive foundation, students struggle to elevate their thinking to more sophisticated levels. Therefore, it is imperative to build this groundwork to enable students to engage in higher-order thinking effectively.

    Interdisciplinary approaches

    Incorporating an interdisciplinary approach can significantly enrich the learning process for students. When students recognize the connections between different subjects, they gain a deeper appreciation for the relevance of their education. According to Moser et. al (2019), “Integrative teaching benefits middle-level learners as it potentially increases student engagement, motivation, and achievement. It provides learners with the opportunity to synthesize knowledge by exploring topics and ideas through multiple lenses.” This method emphasizes the importance of making meaningful connections that deepen students’ comprehension. As they engage with the content from different perspectives, students will apply their learning in real-world contexts.

    For instance, principles from science can be linked to literature they are studying in English class. Similarly, concepts from physics can be applied to understand advancements in medical studies. By fostering these connections, students are encouraged to think critically and appreciate the interrelated nature of knowledge.

    Incorporating technology within classrooms

    In today’s digital world, where technology is readily accessible, it is crucial for classroom learning to align with current technological trends and innovations. Educators who do not incorporate technology into their teaching practices are missing an opportunity to enhance student learning experiences. In my class, I have students explore their designated area using Google Earth, which we previously outlined. Each student selected a specific region to concentrate on during their analysis. This process involves identifying areas that require improvement and discussing how it can benefit the community. Additionally, we examine how these changes can help limit urban sprawl and reduce traffic congestion.

    We have moved beyond the era of relying solely on paper copies and worksheets; the focus now is on adapting to change and providing the best opportunities for students to express themselves and expand their knowledge. As Levin & Wadmany (2014) observe, “some teachers find that technology encourages greater student-centeredness, greater openness toward multiple perspectives on problems, and greater willingness to experiment in their teaching.” This highlights the necessity for teachers to evolve into facilitators of learning, acting as guides who support students taking ownership of their learning.

    Strategies for implementation

    1. Start with the “why”: Teachers should critically consider the significance of their instructional approaches: Why is this method or content essential for students’ learning? Having a clear vision of the desired learning outcomes enables educators plan effectively and what instructional strategies to use. This intentionality is crucial.

    2. Use authentic materials: Incorporating meaningful text that involves real-world concepts can significantly enhance students’ engagement. For instance, in social studies class discussing renewable energy can lead to academic discussion or projects where students research about local initiatives in their community.

    3. Promote critical thinking: Encourage students to engage in critical thinking by asking open-ended questions, creating opportunities for debates to challenge their ideas, and urging them to articulate and defend their viewpoints.

    4. Encourage collaboration: Students excel in collaborative learning environment, such as group projects and peer reviews where they can engage with their classmates. These activities allow them to learn from each other and view different perspectives.

    5. Provide ongoing feedback: Providing constructive feedback is essential for helping students identify their strengths and areas for improvements. By having planned check-ins, teachers can tailor their instruction to ensure that they are meeting the academic needs of individual students.

    References

    Levin, T., & Wadmany, R. (2006). Teachers’ Beliefs and Practices in Technology-based Classrooms: A Developmental View. Journal of Research on Technology in Education, 39(2), 157–181. https://doi.org/10.1080/15391523.2006.10782478

    Moser, K. M., Ivy, J., & Hopper, P. F. (2019). Rethinking content teaching at the middle level: An interdisciplinary approach. Middle School Journal, 50(2), 17–27. https://doi.org/10.1080/00940771.2019.1576579

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  • Humans in an AI world

    Humans in an AI world

    Key points:

    Like it or not, AI is evolving, and it is cementing its place in education. And the CoSN 2025 Conference is preparing attendees to meet the AI challenge head-on, focusing this year’s conference theme on human leadership in an AI world.

    Register here to attend this year’s conference in Seattle.

    Ken Shelton, an independent consultant, speaker, advisor, and strategist, opens the conference on Monday, March 31 with his keynote, Reimagining Learning with AI: A Path to Empowerment. Shelton will explore the promises and perils of leveraging AI in education and will delve into strategies for maximizing AI’s benefits while addressing its risks, ensuring that AI becomes a tool for true empowerment in education.

    On Tuesday, April 1, panelists Lindsay E. Jones, CEO of CAST, Lindsay Kruse, CEO of All Means All, and Rachell Johnson, director of assistant technology at SCATP, will participate in a general session, Leadership, Not Bystanders, moderated by Sarah Radcliffe, director of Future Ready Learning in the School District of Altoona. Panelists will discuss how can to ensure that no student is overlooked as AI continues to reshape education.

    The closing keynote on Wednesday, April 2, Beyond the Algorithm–Building Trust, Access, and Purpose in AI-Enhanced Education, features Richard Culatta of ISTE + ASCD, Victor Lee of the Graduate School of Education at Stanford University, Pati Ruiz, EdD, of Digital Promise, and Kris J. Hagel of the Peninsula School District. The discussion will focus on ensuring AI enhances, rather than diminishes, human potential in education.

    Workshops include:

    • Student data privacy
    • Generative AI implementation
    • Education leadership in the digital age
    • AI and leadership
    • Organizational change management for digital transformation

    Spotlight sessions cover cybersecurity and physical security, tackling cell phones in classrooms, top edtech trends in 2025, edtech and AI quality indicators, and FERPA.

    Wondering what the CoSN conference has for you?

    Chief Technology Officers 

    • Learn proven strategies for getting the dollars you need to build the infrastructure for today and tomorrow
    • Connect with your peers and build your community of practice
    • Discover how to stretch scarce resources to make the greatest impact on teaching and learning Instructional Technology Directors

    Instructional Technology Directors 

    • Hear about new tools and models for engaging students and personalizing instruction
    • Strategize about how to bridge the gap between the technical and instructional silos
    • Improve your leadership skills and how to scale technology beyond islands of innovation

    Superintendents, District Teams, and Education Service Agencies 

    • Hear from thought leaders on how to create a vision for digital conversion and continuously improving innovative culture in your district
    • Learn tips for breaking down the silos and leveraging technology to enable a 21stcentury school system
    • Share creative and strategic solutions about how to create robust learning environments at school and at home 

    Industry, Government, and Nonprofit Representatives 

    • Understand what is keeping school system technology leaders up at night 
    • Share information on emerging tools and services for learning
    • Learn about better strategies and models for implementing, maintaining, and evaluating technology for learning
    Laura Ascione
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