Category: Digital Transformation

  • Leading in complexity: Are higher education leaders ready for the age of austerity?

    Leading in complexity: Are higher education leaders ready for the age of austerity?

    by Robert Perich, Ladina Rageth, Danya He and Maryna Lakhno

    Higher education is at a crossroads. Across Europe and beyond, higher education institutions (HEIs) face increasing financial constraints, shifting political landscapes, and the growing challenge of digital transformation. In this turbulent environment, leadership is not just about managing institutions – it is about navigating uncertainty and ensuring that HEIs remain resilient, innovative, and globally competitive.

    Yet, are higher education leaders equipped for this challenge? A recent Swiss national study of senior leaders (detailed findings are available here) provides a reality check. Our study, the first of its kind in Switzerland, examined the career trajectories, competency sets, and strategic concerns of 312 leaders from 38 institutions. What it uncovered was both revealing and troubling: senior leaders felt largely unprepared for the mounting financial and structural pressures facing higher education.

    HEIs are no longer just institutions of knowledge – they are complex organisations requiring financial stewardship, strategic foresight, and the ability to manage significant institutional change. And yet, many senior leaders step into their roles with little to no formal management training. In a period where every budget decision can mean the difference between institutional sustainability and decline, this skills gap is more than an inconvenience – it is a challenge.

    Who runs Swiss HEIs today?

    The study reveals a leadership demographic that is surprisingly homogeneous. Despite years of diversity initiatives, Swiss HEI leadership remains overwhelmingly male (68%) and Swiss (80%). The average senior leader is in their mid-50s, has spent nearly 14 years at their institution, and was more likely than not promoted from within. Internal hires outnumber external appointments (55% vs 45%), and critically, almost 40% of senior leaders entered their positions without prior general management experience.

    This reliance on internal promotion, while preserving institutional knowledge, raises an uncomfortable question: Are HEIs prioritising academic credentials and institutional loyalty over strategic and managerial competence? As budget cuts tighten and HEIs are forced to make hard choices, is it enough for leaders to understand academic culture, or must they also master the art of institutional strategy and financial sustainability?

    The gap: what competencies do leaders need – and what are they lacking?

    Swiss HEIs, like their counterparts worldwide, are complex ecosystems requiring a balance of academic credibility and managerial acumen. Yet, when surveyed, senior leaders overwhelmingly ranked leadership and strategic design capabilities as the most essential competencies, both of which require years of cultivation. They also emphasised managing organisational change, a competency that will become even more critical as institutions face increasing financial pressures and demands for efficiency.

    The study highlights a concerning discrepancy between the skills leaders find most important and those in which they feel prepared. Many respondents wished they had received more targeted training in financial management, change leadership, and navigating the political landscape of higher education. Given that nearly half of respondents had never participated in formal leadership training before assuming their roles, it is clear that HEIs have largely relied on a ‘learn on the job’ approach to leadership development.

    The perils of academic self-governance

    One of the study’s most compelling findings is the tension between traditional academic self-governance and the need for growing professionalisation of higher education leadership. Research universities, in particular, still operate on a model where deans and department heads rotate through leadership roles while maintaining their academic careers. While this system ensures academic legitimacy, it creates discontinuity and limits long-term strategic vision.

    By contrast, universities of applied sciences, where leadership positions are more commonly filled through open application processes, exhibit a different pattern: leaders tend to have more professional experience and stronger management backgrounds. This divergence begs an essential question: Is the tradition of academic self-governance still fit for purpose in an era that demands more decisive, financially savvy and agile leadership?

    Budget cuts and the leadership challenge ahead

    Financial sustainability is now the defining challenge of higher education leadership. The study underscores that senior leaders see budget constraints as the most pressing issue their institutions face, followed closely by digital transformation and the rising demand for research excellence and collaboration. While leaders anticipate increasing demands in these areas over the next decade, many institutions lack systematic training programmes to equip their leaders for these challenges. The findings suggest that without structured leadership development – particularly in financial strategy, political negotiation, and crisis management – HEIs risk falling into reactive rather than proactive decision-making.

    Rethinking leadership development in higher education

    The data from Swiss HEIs mirror trends seen globally: while the challenges facing HEIs have evolved dramatically, leadership preparation has remained largely static. The fact that nearly 40% of leaders entered their roles with no formal management experience is a stark indicator that institutions must do more to develop leadership talent early in academic careers.

    Structured executive education programmes, mentorship initiatives, and cross-institutional leadership networks are critical. The study also raises the question of whether Switzerland – and other countries – should consider national leadership training programmes, similar to those in the Netherlands and Sweden, to systematically equip future leaders with the skills they need.

    Indeed, other countries have already taken significant steps in this direction. For instance, the UK has developed a comprehensive suite of leadership development programmes through Advance HE, targeting leaders at various career stages across the higher education sector. Such initiatives provide a valuable model for how leadership can be systematically cultivated, and they underscore the importance of moving beyond ad hoc, institution-specific training efforts.

    The future of higher education leadership: a critical juncture

    HEIs are facing a defining moment. Financial constraints, political pressures, and the complexities of global education demand leaders who are not just respected scholars but also strategic visionaries. The findings from our study highlight the urgent need for HEIs to rethink how they identify, train, and support their leaders. Will higher education rise to this challenge? Or will institutions continue to rely on traditional models of leadership selection, hoping that academic merits alone will make their leaders fit for the complexities ahead?

    Prof Dr Robert Perich is Academic Director, Swiss School of Public Governance SSPG, D-MTEC, ETH Zurich. He was CFO of ETH Zurich for 20 years and, as Vice President for Finance and Controlling, was responsible for financial strategy, budget management, asset management, risk management and the digitalisation of central processes. After completing his studies and doctorate at the University of St. Gallen (HSG), he gained 12 years of experience in various management roles at a major Swiss bank. In addition to earlier teaching activities at the University of St. Gallen, he currently lectures at D-MTEC and the University of Zurich (CHESS). He is also Deputy Chairman of the University Council of the University of Cologne.

    Dr Ladina Rageth is Executive Director, Swiss School of Public Governance SSPG, D-MTEC, ETH Zurich. She is a social scientist with extensive experience in research and project management in the academic, public and private sectors. She completed her Master’s degree in Sociology at the University of Zurich and her PhD at ETH Zurich at the Chair of Educational Systems. Her research focuses on the sociology of education, labour market outcomes and the institutionalisation of education systems, with a current emphasis on the functioning and management of HEIs.

    Danya He is Research Assistant, Swiss School of Public Governance SSPG, D-MTEC, ETH Zurich. She completed her Masters in Media and Communication Governance at the London School of Economics and Political Science (LSE) and worked as a research and teaching associate at the University of Zurich specialising in media and internet governance before joining the SSPG. She brings a wealth of experience in public institutions, media relations and legal affairs and has been recognised for her achievements in educational simulations such as the National Model United Nations.

    Dr Maryna Lakhno is the Programme Coordinator at the ETH Swiss School of Public Governance (SSPG), where she manages the school’s continuing education portfolio and oversees its communication. Maryna also contributes to the design of the curriculum and programme activities and is actively involved in research projects within the school. Her doctorate in Public Policy under the Yehuda Elkana Doctoral Fellowship at Central European University in Vienna focused on integrating the United Nations Sustainable Development Goals within higher education. She was awarded the Swiss Government Excellence Scholarship for Foreign Scholars in 2022/23. She co-authored a comprehensive report for the Global Observatory on Academic Freedom.

    Author: SRHE News Blog

    An international learned society, concerned with supporting research and researchers into Higher Education

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  • PeopleAdmin A PowerSchool Company

    PeopleAdmin A PowerSchool Company

    Are you ready to tackle the HigherEd HR challenges coming in 2024?

    As we approach 2024, the landscape of higher education human resources is poised to encounter a new set of challenges. Anticipating and preparing for these challenges is crucial for HR departments to navigate the evolving demands of the workforce. In this blog, we’ll dive into some of the challenges your team should anticipate, as well as innovative solutions to tackle them head-on.

    Anticipated HR Challenges in 2024

    1. Talent Acquisition in a Competitive Market

    The competition for top talent is expected to intensify in 2024, making it challenging for higher education institutions to attract skilled professionals, especially in niche industries. To address this challenge, institutions should consider investing in employer branding, providing growth opportunities, and offering attractive compensation packages. Leveraging technology like AI-driven recruitment platforms can streamline the hiring process and help in identifying and attracting top talent.

    2. Remote Work Management and Hybrid Models

    The shift towards remote work and hybrid models isn’t going anywhere, and will continue to pose challenges in managing and maintaining a cohesive workforce. HR departments should focus on developing policies and practices that support remote work, ensure effective communication, and foster a sense of belonging among remote and on-site employees.

    3. Reskilling and Upskilling the WorkforceQuote: Institutions should invest in continuous learning and development programs to equip employees with the skills needed to adapt to technological disruptions, on-campus changes, and retention challenges.

    Technology is continuing to disrupt industries, including HigherEd, making it important that your team focuses on reskilling and upskilling of the workforce to stay competitive. Institutions should invest in continuous learning and development programs to equip employees with the skills needed to adapt to technological disruptions, on-campus changes, and potential retention challenges.

    4. Managing a Multigenerational Workforce

    Your campus is already a multigenerational space, and the on-campus workforce is no exception. With Gen Z joining the workforce, and a tough economy that might discourage retirement, your faculty and staff come from multiple generations with unique work and communication styles and preferences. This can be a challenge, because it’s tough to please everyone, but embracing flexibility and dynamic communication styles can help create a positive work environment for everyone.

    How to Prepare for 2024

    As you consider the challenges to come, don’t get overwhelmed—there’s a lot your team can to do prepare. Here are a few ways to get started.

    1. Embrace Technology and Innovation

    Investing in HR technology solutions that facilitate talent acquisition, remote work management, and skills development will be crucial for higher education HR departments. Leveraging hiring and recruitment platforms, learning management systems, and communication tools can streamline processes and make your workforce more agile.

    2. Prioritizing Leader and Manager Development

    According to Gartner’s annual HR Priorities survey, leader and manager development tops the list of 2024 priorities for HR leaders. Institutions should focus on developing leadership capabilities to navigate the evolving work environment, build a talent pipeline, drive succession planning, and empower organizational success.

    3. Build a Culture of Continuous Learning

    In response to the need for reskilling and upskilling, higher education institutions should prioritize continuous learning and development programs. This includes offering relevant courses, workshops, and certifications to ensure that employees are equipped with the skills needed to adapt to technological disruptions

    Final thoughts

    HigherEd HR departments must take a proactive approach to the challenges of 2024, and that can make all the difference for their campuses. By embracing technology, prioritizing leader and manager development, creating a culture of continuous learning, and listening to the needs of employees, institutions can navigate the evolving HR landscape and ensure a resilient and adaptable workforce.

     

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  • 10 Reasons to Go Digital with Your Course Materials – Eric Stoller

    10 Reasons to Go Digital with Your Course Materials – Eric Stoller






    When I was a college student, there were times when I skipped out on buying a required textbook for a course. Finances were always tight, so I tried to balance my checkbook with buying actual books. Even then, textbooks weren’t cheap. Today, students are paying more and more for their higher education experience. If a university can find ways to make attending college more affordable, accessible, and “high-tech/high-touch”, well, it’s not really an option, it’s a necessity.

    Today’s technology makes it easy to distill course materials into digital formats and enhances them as a result.  Colleges and universities are quickly shifting from books to bytes to improve the student experience and boost course outcomes.

    Here are 10 reasons why your university should go digital with its course materials:

    1. Affordability: This may seem like an obvious reason to move to digital delivery of course materials. Students will end up paying less for digital course materials. From production to shipping, textbooks require a lot of costly infrastructure. Digital materials eliminate these costs and pass the savings on to students.
    2. A better experience for students with disabilities. Unlike print books, modern eTextbooks can be accessible “out of the box.”  When eTextbooks include features such alternative text descriptions of visuals and content that can be used with assistive technology, students can start reading right away, without waiting for a disability services department to create a file.
    3. Learning Analytics and Digital Integration: Can you remember when a physical book connected to a digital learning system? It’s just not possible. However, with digital course materials, integration with the campus LMS/VLE is possible. Plus, with learning analytics built in, digital materials can help support at-risk learners who may need additional assistance.
    4. Recruitment: Digital course materials might not seem like they give universities a recruitment edge, but in an increasingly competitive enrollment landscape, everything helps. Students seek modern solutions for their educational experience. For bring-your-own-device (BYOD) campuses and institutions that provide technology platforms for students, digital course materials hit the sweet spot. They create more affordances for student success and showcase a university experience that is effectively using the latest technologies.
    5. Multi-Platform Capability: The ability to view course materials on a variety of devices represents a huge advantage for digital course materials. If a student needs to read a chapter while on the go, odds are, they will be able to access it on whichever device they have with them. Also, it’s a good bet that no one misses having a backpack filled with textbooks.
    6. Seamless Group Work: University campuses are filled with versatile seating and project workspaces. You can’t project a textbook onto a large screen, but you can with digital course content. It’s simply a matter of either plugging in or wirelessly beaming content to a screen. It makes group work and collaboration a much easier task. 
    7. Always Current: Have you ever tried to update a textbook? Editions come and go, each one costing more than the last. With digital course materials, content is as up to date as possible and it doesn’t cost students more for this “always current” content. Who wants a used book when you can have a new digital version? 
    8. Instant Access: No longer do students have to search for the lowest price option or wait until after term starts. Instant access to digital materials, through programs such as Pearson Inclusive Access and others, ensures all students are ready to learn on the first day of class, not the third week. It’s as easy as logging into the university system, selecting the appropriate course, and downloading the material to a compatible device.
    9. Interactivity: Textbooks have been surpassed in form, function, and capability. Digital course materials allow authors the opportunity to embed audio and video into their work. This makes for a much more interactive and “real” experience for students. 
    10. Retention: Anything that a college or university can do to assist students with their academic success is a good thing. Digital course materials aid and enhance an institution’s ability to improve their overall retention rates and bolster student success with all of the supportive elements in this list. 

    What would you add to this list?

    Digital course materials are not the future for higher education; they’re the present. It’s only a matter of time before your institution goes digital for student success.

     

    This post was sponsored by Pearson as part of a higher education influencers collaboration.





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