by Anna Mountford-Zimdars, Louise Ashley, Eve Worth, and Chris Playford
Higher education has become the go-to solution for social inequality over the past three decades. Widening access and enhancing graduate outcomes have been presented as ways to generate upward mobility and ensure fairer life chances for people from all backgrounds. But what if the very ecosystem designed to level the playing field also inadvertently helps sustain the very inequalities we are hoping to overcome?
Social mobility agendas appear progressive but are often regressive in practice. By focusing on the movement of individuals rather than structural change, they leave wealth and income disparities intact. A few people may rise, but the wider system remains unfair – but now dressed up with a meritocratic veneer. We explore these issues in our new article in the British Journal of Sociology, ‘Ambivalent Agents: The Social Mobility Industry and Civil Society under Neoliberalism in England’. We examined the role of the UK’s ‘social mobility industry’: charities, foundations, and third-sector organisations primarily working with universities to identify ‘talented’ young people from less advantaged backgrounds and help them access higher education or elite careers. We were curious – are these organisations transforming opportunity structures and delivering genuine change, or do they help stabilise the present system?
The answer to this question is of course complex but, in essence, we found the latter. Our analysis of 150 national organisations working in higher education since the early 1990s found that organisations tend to reflect the individualistic approach outlined above and blend critical rhetoric about inequality with delivery models that are funder-compatible, metric-led and institutionally convenient. Thus – and we expect unintentionally on part of the organisations – they often perform inclusion of ‘talent’ without asking too many uncomfortable structural questions about the persistence and reproduction of unequal opportunities.
We classified organisations in a five-part typology. Most organisations fell into the category of Pragmatic Progressives: committed to fairness but shaped by funder priorities, accountability metrics, and institutional convenience. A smaller group acted as Structural Resistors, pushing for systemic change. Others were System Conformers, largely reproducing official rhetoric. The Technocratic deliverers were most closely integrated with the state, often functioning as contracted agents with managerial, metrics-focused delivery models. Finally, Professionalised Reformers seek reform through evidence-based programmes and advocacy, often with a focus on elite education and professions.
This finding matters beyond higher education. Civil society – the world of charities, voluntary groups, and associations – has long been seen as the sphere where resistance to inequality might flourish. Yet our findings show that many organisations are constrained or co-opted into protecting the status quo by limited budgets, demanding funders, and constant requirements to demonstrate ‘impact’. Our point is not to disparage gains or to criticise the intentions of the charity sector but to push for honest and genuine change.
Labour’s new Civil Society Covenant, which promises to strengthen voluntary organisations and reduce short-termism, could create opportunities. But outsourcing responsibility for social goods to arm’s-length actors also risks producing symbolic reforms that celebrate individual success stories without changing the odds for the many. If higher education is to deliver genuine fairness, we must distinguish between performing fairness for a few and redistributing opportunities for the many. We thus want to conclude by suggesting three practical actions for universities, access and participation teams, and regulators such as the Office for Students.
- Audit for Ambivalence
Using our typology, do you find you are working with a mix of organisations, or mainly those focused on individuals? (Please contact us for accessing our coding framework to support your institutional or regional audits.)
- Rebalance activity towards structural levers
Continue high-quality outreach, but, where possible, shift resources towards systemic interventions such as contextual admissions with meaningful grade floors, strong maintenance support, foundation pathways with guaranteed progression and fair, embedded work placements
Ask the regulator to measure structural outcomes as well as individual ones, at sector and regional levels. When commissioning work, ask for participatory governance and community accountability and measure that too.
We believe civil-society partnerships can play a vital role – but not if they become the sole heavy-lifter or metric of success. Universities are well positioned to embrace structural levers, protect space for critique, and hold themselves accountable for distributional outcomes. If this happens, the crowded charity space around social mobility could become a vibrant counter-movement for genuine change to opportunities and producing fairness rather than a prop for maintaining an unequal status quo.
In terms of research, our next step is speaking directly to people working in the ‘social mobility industry.’ Do they/you recognise the tensions we highlight? How do they navigate them? Have we fairly presented their work? We look forward to continuing the discussion on this topic and how to enhance practice for transformative change.
Anna Mountford-Zimdars is a Professor in Education at the University of Exeter.
Louise Ashley is Associate Professor in the School of business and management at Queen Mary University London.
Eve Worth is a Lecturer in History at the University of Exeter.
Christopher James Playford is a Senior Lecturer in Sociology at the University of Exeter.
