Category: Featured

  • Harvard Resists Trump’s Demands

    Harvard Resists Trump’s Demands

    Protesters in Cambridge urged Harvard to resist Trump’s demands at a Saturday rally.

    Erin Clark/The Boston Globe/Getty Images

    Harvard University is pushing back on demands from the Trump administration calling for a long list of institutional reforms in response to alleged antisemitism and civil rights violations on campus.

    Nearly $9 billion in federal contracts and grants hang in the balance at the institution amid a review the administration announced last month, alleging the university has mishandled instances of antisemitic harassment on campus.

    President Alan Garber said Monday that the institution will not accept the administration’s agreement, writing that Harvard “will not surrender its independence or relinquish its constitutional rights.”

    Hours later, the Joint Task Force to Combat Anti-Semitism announced a freeze on $2.2 billion in multiyear grant funding for the institution and $60 million in multiyear contracts.

    The Trump administration presented Harvard with at least two demand letters, the first on April 3 and another on Friday. The letters call for changes to governance, hiring and admissions, a ban on masks, and more, including greater scrutiny of international applicants to exclude “students supportive of terrorism or anti-Semitism,” according to one letter.

    “Harvard has in recent years failed to live up to both the intellectual and civil rights conditions that justify federal investment. But we appreciate your expression of commitment to repairing those failures and welcome your collaboration in restoring the University to its promise,” top officials at the General Services Administration, U.S. Department of Education and the U.S. Department of Health and Human Services wrote in Friday’s letter to Harvard leadership.

    Friday’s letter also called for a mask ban; a shutdown of all diversity, equity, and inclusion initiatives; and the reformation of multiple programs “with egregious records of antisemitism or other bias.” Targets include Harvard’s Divinity School, Graduate School of Education, School of Public Health, Medical School, Center for Middle Eastern Studies, the Harvard Law School International Human Rights Clinic and several others.

    The administration also called for the university to “commission an external party, which shall satisfy the federal government as to its competence and good faith, to audit those programs and departments that most fuel antisemitic harassment or reflect ideological capture.”

    In a public letter to the Harvard community, Garber rejected the sweeping demands.

    “Late Friday night, the administration issued an updated and expanded list of demands, warning that Harvard must comply if we intend to ‘maintain [our] financial relationship with the federal government.’ It makes clear that the intention is not to work with us to address antisemitism in a cooperative and constructive manner,” Garber wrote. “Although some of the demands outlined by the government are aimed at combating antisemitism, the majority represent direct governmental regulation of the ‘intellectual conditions’ at Harvard.”

    Garber’s letter rejecting Trump’s demands also included a link to the legal response sent to the federal government, which noted changes to campus policies and “new accountability procedures” introduced at the university over the course of the last 15 months.

    “It is unfortunate, then, that your letter disregards Harvard’s efforts and instead presents demands that, in contravention of the First Amendment, invade university freedoms long recognized by the Supreme Court,” lawyers representing the university wrote in response.

    In addition to freezing more than $2 billion in federal funding, the joint task force responded to the institution’s rejection, saying, “Harvard’s statement today reinforces the troubling entitlement mindset that is endemic in our nation’s most prestigious universities and colleges—that federal investment does not come with the responsibility to uphold civil rights laws.”

    Harvard’s pushback is a rare repudiation of Trump from an individual institution. While various associations and faculty groups have spoken up on the federal government’s attacks on higher education, most college presidents have been silent, even at targeted institutions. (Only a few, such as Princeton University president Christopher Eisgruber, have publicly expressed concerns.)

    Last month Columbia University yielded to a sweeping list of similar demands, despite concerns by various legal scholars, as the Trump administration froze $400 million in federal research funding. Since then, Columbia interim president Katrina Armstrong has stepped down and the U.S. National Institutes of Health have frozen another $250 million in funding, despite the agreement. While Education Secretary Linda McMahon has said Columbia is on the “right track” to restore funding, that hasn’t happened yet, and the federal government is reportedly seeking more oversight.

    Dozens of colleges across the nation—including others in the Ivy League—are also facing investigations into alleged antisemitism and other issues, including race-based programs or scholarships and the participation of transgender athletes in intercollegiate athletics.

    Universities that have had their federal funding targeted include Cornell University (more than $1 billion), Northwestern University ($790 million), Brown University ($510 million), Princeton University ($210 million) and the University of Pennsylvania ($175 million).

    Harvard’s rebuttal to the federal government comes as the university plans to issue $750 million in bonds, which a spokesperson told Inside Higher Ed was “part of ongoing contingency planning for a range of financial circumstances.” Princeton is also issuing $320 million in bonds this spring.

    Harvard faculty have also taken legal action against the Trump administration.

    The Harvard chapter of the American Association of University Professors filed a lawsuit against the Trump administration on Friday alleging that the review of Harvard’s funds was an illegal exploitation of the Civil Rights Act and an effort to impose political views upon the institution.

    The lawsuit alleged that the Trump administration’s “unlawful actions have already caused severe and irreparable harm by halting academic research and inquiry at Harvard, including in areas that have no relation whatsoever to charges of antisemitism or other civil rights violations.”

    Harvard’s AAUP chapter also signed a lawsuit last month with other faculty groups pushing back on the Trump administration’s efforts to arrest and deport pro-Palestinian student activists.

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  • How Major Restrictions Silently Reshape Student Pathways

    How Major Restrictions Silently Reshape Student Pathways

    Title: The Invisible Barrier: How Restrictions on Majors Influence Career Paths

    Source: Strada Education Foundation

    Author: Nichole Torpey-Saboe and Akua Amankwah-Ayeh

    When university departments face increasing demand, many implement additional entry requirements. But this seemingly reasonable practice has far-reaching consequences for equity and workforce development, according to new research from Strada Education Foundation surveying recent college graduates.

    The study found that while 67 percent of recent public four-year institution graduates considered a restricted major, only 50 percent were admitted to one. This gap translates to more than 200,000 students annually deterred from pursuing their preferred field of study—with the impact falling disproportionately on historically marginalized populations. Black graduates (27 percent) and first-generation students (22 percent) did not pursue restricted majors of interest at higher rates than the average graduate (17 percent).

    A notable finding is that major restrictions operate largely outside institutional awareness. For every student formally rejected from a restricted major, four others never apply, deterred by requirements they see as difficult to meet. This “invisible barrier” effect means institutional data captures only a fraction of the impact, making it difficult for institutions to fully assess the effects of these policies.

    These findings align with economic research by Zachary Bleemer and Aashish Mehta that highlights two conclusions. First, major restrictions have tripled the economic value gap between degrees earned by underrepresented minority students and their peers since the mid-1990s. Second, there is no evidence that restrictions improved educational outcomes for excluded students or enhanced the value of restricted majors for those who remained.

    The most common restrictions respondents report are academic performance thresholds: out-of-department GPA requirements (42 percent), in-department GPA thresholds (33 percent), and test score requirements (29 percent). Other barriers include higher costs (15 percent), required work hours (12 percent), wait lists (9 percent), portfolio reviews (8 percent), and auditions (7 percent).

    The research identifies four approaches institutions might consider:

    • Implement bridge programs for underrepresented students in gateway courses for high-demand majors, paired with specialized academic and career advising.
    • Develop alternative credential pathways through certificates, minors, and interdisciplinary programs that provide students access to skills in high-demand fields without major-specific entry barriers.
    • Secure funding, such as through state appropriations, to expand educational resources and capacity in high-demand departments, recognizing these programs’ higher delivery costs as well as their value.
    • Work with industry leaders to secure access to equipment, facilities, guest instructors, and financial support to expand capacity in resource-intensive programs.

    While institutional resource constraints are real, the unintended consequences of major restrictions are reshaping student pathways in ways that affect both equity and workforce development. By implementing thoughtful alternatives, institutions can better respond to student aspirations while addressing workforce needs.

    For more information, read the complete Strada Education Foundation report and Bleemer & Mehta’s economic analysis on how these policies affect long-term wage disparities.

    —Alex Zhao

    If you have any questions or comments about this blog post, please contact us.

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  • Adapting With Heart | CUPA-HR

    Adapting With Heart | CUPA-HR

    by CUPA-HR | April 14, 2025

    Editor’s Note: This is the conclusion of a three-part series by Maureen De Armond, chief human resources officer at Des Moines University Medicine and Health Sciences, on adapting during changing times. The series begins with Adapting for Survival and Adapting With Purpose.  

    In Robert Pirsig’s “Zen and the Art of Motorcycle Maintenance,” the concept the main character — a professor — struggled with was identifying the essence of quality. Why did brilliant students sometimes turn in average work? How could average students sometimes produce brilliant work? He grappled with this riddle to the point of a breakdown, eventually concluding that the essence of quality is caring.

    If you want something to be good, you must do it with care. This is a similar answer to the question, “Why did grandma’s cookies taste so good?” The answer is because she made them with love.

    While caring is difficult to quantify, measure or predict, we know it when we see it, feel it and are on the receiving end of it. The employees we serve experience the same thing. As the saying goes, “People will forget what you said, people will forget what you did, but people will never forget how you made them feel.”

    There is no state or federal law, no executive order, no external action that can regulate — let alone limit — our ability to care about the work we do and the people we support. At the local level, on our campuses, in our offices and during face-to-face interactions, we are still fully empowered to serve with compassion, empathy and care. People will notice.

    Begin With Listening

    There are likely many employee engagement and retention efforts that can be explored or revived that can help offset some of the workplace angst, increase HR’s visibility, and help the HR team feel like they are contributing in a meaningful way.

    While below is a high-level list of ideas, HR teams should start by consulting with campus stakeholders. What would they love to see HR spend time and energy on? How can HR support them during these times of change and uncertainty?

    Institutional branches of shared governance may have ideas. Include student affairs, academic affairs, affinity groups, deans and department heads, and others. With summer approaching, a pulse survey or a few focus groups may be helpful tools to collect the voice of campus customers and let their responses inform HR’s plan for the fall.

    Some ideas to ponder:

    • Expand your emphasis on well-being and mental health. Offer more trainings, partner with campus experts, summarize and package benefits, and dig into your EAP provider’s resources to maximize that benefit.
    • Renew campus partnerships and collaborations in organizing employee events, such as bite-size topics for casual lunch and learns, book clubs, wellness events, and events that are just for fun and community-building (bingo, puzzles, drawing, afternoon walks, friendship bracelets, adult recess, etc.).
    • Consider offering more soft-skill trainings, with input from your campus stakeholders on topics. These can include emotional intelligence, navigating change, stress management and mindfulness.
    • Make a special effort to seek out ways to provide service to the institution, including attending student events, supporting student career services, and volunteering to be guest speakers in classes or student clubs.
    • Get to some of those “nice to have” ideas. It may be time to finally prioritize them: create a mentoring program, assign buddies for new hires, update onboarding materials, reimagine new employee orientation.
    • Tap into your campus experts who may also be hungry to contribute through informal brown bag lunch conversations, passion projects or hobbies. Pulling campus experts in engages them, acknowledges their talents and expertise, and demonstrates respect. These events also build community.
    • Offer community service leave, or explore community service projects employees can participate in. If you already offer this benefit, promote it.

    These ideas aren’t new or revolutionary, and they won’t solve all your problems or undo damage. But HR can make a difference when we are visible, caring and thoughtful in trying to engage all members of campus. Make a collaborative effort to contribute in a positive way — it matters.

    Make Time to Rest

    “When you get tired, learn to rest, not to quit.” – Banksy

    Helpers often tend to everyone else first and themselves last. Take care of yourself. Take inventory of what you need to rest and recharge. Make time to do the following:

    • Work with your team as soon as possible to hammer out rest days throughout the next year. Everyone can have days blocked off for intentional self-care.
    • Check on your team’s leave balances and usage if you are in a leadership position. You likely have people who do not take nearly enough time off. They may benefit from some encouragement to do so.
    • Lean into the HR community when you need the extra support, as many of us did during the pandemic. A community of helpers is a powerful force. CUPA-HR is an excellent place to connect with higher ed HR colleagues.

    Even though we are in boats of differing sizes, equipped with varying resources, a common storm binds us. I choose to find solace in Maya Angelou’s timeless wisdom. “Every storm runs out of rain,” she once said. We can make it through.

    Related CUPA-HR Resources

    Managing Stress and Self-Care: “No” Is a Complete Sentence — This highly rated webinar shows how and why setting boundaries is critical to thriving.

    Mental Health Toolkit — This HR toolkit includes resources on sustaining mental health programs on campus and addressing problems like burnout.

    Trauma-Informed Leadership for Higher Education — This webinar explores how to develop a supportive leadership style and how to create a culture where team members can depend on each other for support during times of hardship.



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  • The State of Student Mental Health at HBCUs

    The State of Student Mental Health at HBCUs

    Title: Flourishing: Bolstering the Mental Health of Students at HBCUs and PBIs

    Source: United Negro College Fund (UNCF)

    Student mental health is often a chief concern for university administrations and faculty alike, with institutions working to develop strong mental health resources for students. Mental health concerns, however, can vary drastically from student to student, requiring dynamic responses to support the ever-changing challenges students face.

    Over the course of two semesters in 2023, over 2,500 students at 16 HBCUs and two Predominantly Black Institutions were administered the Health Minds Survey (HMS) to determine the unique mental health challenges and provide insights into the college experience for Black students. A report by UNCF, in partnership with the Healthy Minds Network and The Steve Fund, found that Black students at HBCUs demonstrate more positive mental health outcomes compared to students overall. The report also highlights potential areas for schools to further support students. The key takeaways are listed below:

    • HBCU students are flourishing: 45 percent of HBCU students report flourishing mental health, in comparison to the national HMS sample of students (36 percent) and Black students at small predominantly white institutions (PWIs) (38 percent). These figures were determined by students agreeing with statements such as “I am a good person and live a good life” and “I am confident and capable in the activities that are important to me.”
    • HBCU students report a greater sense of belonging (83 percent) and lower levels of high loneliness (56 percent) than their peers when compared to Black students at PWIs, of whom 72 percent report feeling a sense of belonging and 58 percent report high loneliness.
    • HBCU students report less anxiety, less substance use, and being less at-risk for developing an eating disorder than both the national HMS sample of students and the sample of Black students at PWIs.
    • Financial stress plays a significant role in mental health for students at HBCUs, with 52 percent of students reporting that their financial situation is “always” or “often” stressful.
    • More than half of students at HBCUs report unmet mental health needs (54 percent), which can be defined as “exhibiting moderate to severe symptoms of anxiety or depression and reporting no mental health treatment within the past year.” Findings indicate that this may stem in part from HBCU students reporting stigmas around seeking out mental health services. 52 percent of HBCU students reported experiencing these stigmas, compared to 41 percent of the national HMS sample.
    • Nearly 80 percent of HBCU students agree that student mental health is a top priority for their school, and 55 percent of students report feeling that their campus supports open discussions regarding mental health.

    In response to the survey findings, the report supplies several recommendations to further support and increase research on HBCU mental health resources. UNCF states that producing longitudinal studies regarding mental health at HBCUs and exploring the intersecting factors that impact mental health may allow institutions to better react to the ever-changing mental health needs of their students. Further data support would provide means to measure outcomes for mental health programs and resources, allowing institutions to fine-tune their services to best support student flourishing.

    To read more, click here to access the full report.

    —Julia Napier

    If you have any questions or comments about this blog post, please contact us.

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  • Adapting With Purpose | CUPA-HR

    Adapting With Purpose | CUPA-HR

    by CUPA-HR | April 14, 2025

    Editor’s Note: This is the second of a three-part series by Maureen De Armond, chief human resources officer at Des Moines University Medicine and Health Sciences, on adapting during changing times. The series begins with Adapting for Survival and continues in Adapting With Heart. 

    While each institution’s situation is unique, there are common challenges that unite HR teams across state lines and between private and public institutions.

    Many of us may now be called upon to reevaluate the words we use in job postings, on our websites, within position titles, in trainings, and more. Some of us may be called upon to eliminate offices or positions. We may face losses of state or federal funding. We may have employees who feel particularly vulnerable. In some areas, there may be heightened retention challenges if people move or leave higher education altogether.

    In short, it is unlikely that any HR office will fully escape implementing changes and grappling with difficult responsibilities. Even so, opportunities abound to make a positive impact, to be true helpers and show we care. To quote Arthur Ashe, “Start where you are, use what you have, do what you can.” Here are some ideas.

    Maintain Your Focus on People and Culture

    HR has an obligation to continue to be keepers of the work culture and cultivate an environment that is welcoming and respectful of all employees. It’s time to get creative.

    One area you can rethink creatively is language describing campus culture, both in your internal communications and in recruitment materials. One may draw some inspiration from these examples, both from Nintendo:

    Nintendo is proud to be an equal opportunity employer. We offer a welcoming and inclusive environment in service to one another, our products, the diverse consumers we represent, and the communities we call home. We do all of this with kindness, empathy and respect for each other.

    Nintendo is for everyone. We believe that our results are better when our teams represent our potential consumers and fans. We’re actively building a culture where employees contribute their knowledge, ideas and perspectives so innovation and creativity thrive. We’re welcoming, approachable and respectful — we’re Nintendo. All characters welcome.

    Kudos to Nintendo for investing time and creativity into statements painting a vivid picture of warmth and kindness. Could a college or university channel its values and institutional culture into similar language while avoiding today’s live wires? I think so.

    University X is a place anyone can call home. We are always looking for talented, innovative and kind individuals to join our team and help us build a better tomorrow [or other mission language]. We know our campus and students are best served by faculty and staff representing a wide range of experiences, backgrounds and talents. If you are interested in joining and contributing to a welcoming, respectful and thriving organization, please apply. Anyone can be a/an [insert mascot]. Why not you?

    The reader can feel a welcoming culture, right?

    Wherever you talk about culture — in your employee value proposition, recruitment resources, internal policies, and websites — review the language and consider how you can paint the same picture of a welcoming and inclusive environment, even if you need to bust out a thesaurus to do so.

    Vet Applicants for Alignment of Values 

    Another way to adapt creatively may be to revisit interview questions. Institutions should still strive to recruit people who share their values and priorities, whatever those may be.

    Some questions that may provide insight into an applicant’s character could include the following:

    • Tell us about one of your favorite experiences working with a team and the contributions you made.
    • When you have had new employees join your team, what did you do to make them feel welcome and help them be successful?
    • Can you describe how your career has been enhanced by working with people who are different from you?
    • Tell me about a time when you were communicating with someone, and you felt like you were not being understood. What did you do?
    • What do you like most and least about your current work culture?
    • How would your current co-workers describe your strengths and weaknesses as a colleague?
    • What attracts you most to this job and our institution?
    • Which of our core values do you identify with the most and the least and why?
    • Our institution has students, faculty and staff who come from all over. Do you feel equipped to serve all campus stakeholders on day one, or do you think you would benefit from additional training?
    • What’s the ideal working environment to best benefit your working and personality style?
    • What soft skills are you interested in developing in the next couple of years?
    • Tell us about a time when you were challenged by a situation where others were behaving in an inappropriate or uncivil way. Describe the situation, the actions you took and the outcome.
    • What are your workplace superpowers?
    • Describe the most difficult colleague you’ve ever had to deal with at work. Why were they challenging? What did you do?
    • Most people want to work in an environment that is respectful and kind. Can you tell us how you try to create such an environment for others?
    • Describe a time when you needed to work cooperatively with someone who did not share the same ideas as you. Describe the situation, the actions you took and the outcome.

    Asking applicants a variety of questions that get to their character is nothing new. It may be a good time to review recommended questions to help protect the hiring process while also spending more intentional time assessing alignment with institutional values. There is no sense in hiring people into an organization who do not already share the institution’s values.

    Related CUPA-HR Resources

    Recent Executive Orders and Higher Ed HR’s Role in Creating and Sustaining an Inclusive Campus Community — A message from CUPA-HR President and CEO Andy Brantley.

    Update on DEI-Related Executive Orders: How Recent Developments Impact Compliance Strategies for Higher Education — This CUPA-HR webinar offers insights into steps institutions can take to ensure they are in compliance.

    Next Steps: A Practical Guide for Ensuring Access and Opportunity for All Employees— A brief guide to creating a welcoming workplace now.



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  • Three Easy Tax Fixes That Would Help Students Succeed

    Three Easy Tax Fixes That Would Help Students Succeed

    As Congress works on a sweeping rewrite of the tax code, students and families across the country are watching—and hoping this moment leads to real change that will increase access to higher education. The conversation in Washington will likely center on what to keep, what to cut, and how to fit higher education into the massive, complex puzzle that is the U.S. tax code. But lawmakers have a chance to do something simple but powerful: pass three bipartisan tax fixes that would make a big difference for low- and middle-income students.

    These fixes may not grab national headlines, but for those trying to pay tuition, cover everyday expenses, return to school to finish a degree, or chip away at their student loan debt, they could make a meaningful difference. In a time of deep partisan divides, Congress should focus on policies with broad, bipartisan support—especially those that are low-cost and already proven to help students succeed.

    Here are three commonsense ideas that would do just that:

    1. End the Tax on Pell Grants—So Students Can Keep the Aid They Deserve

    For over 6 million low-income students, the Pell Grant is a lifeline—essential financial aid to help cover the cost of college. But under current tax law, Pell Grants used for some non-tuition expenses like housing or childcare can be taxed as income. That means students from families earning less than $60,000 a year could end up with a tax bill just for trying to make ends meet while earning their degrees.

    Even worse, a complicated interaction issue between Pell Grants and the American Opportunity Tax Credit (AOTC) means many students at lower-cost schools—especially community colleges—lose access to the up to $2,500 of aid available under the AOTC entirely. Under current law, students can’t apply both Pell Grants and the AOTC to the same tuition costs. If a Pell Grant covers most or all of a student’s tuition, as can be true for community college students, there may be nothing left to claim the credit on. The only workaround is to apply the Pell Grant to other expenses—like housing or childcare—which then makes it taxable. It’s a frustrating and unfair setup that affects an estimated 550,000 Pell-eligible students every year.

    Repealing the taxability of Pell Grants and fixing this interaction issue would allow students to keep more of the financial aid they’ve earned and simplify their tax filing process. Bipartisan legislation—the Tax-Free Pell Grant Act—would make this change, and it’s time for Congress to act.

    2. Modernize Section 127—So More Working Students and Families Can Access Education

    Today’s students aren’t just full-time undergraduates living in dorms. They’re parents, veterans, career changers, and working professionals going back to school to earn a degree or build new skills. One of the best tools to help them is employer-provided education assistance under Section 127 of the tax code, which lets employers provide up to $5,250 per year in tax-free educational assistance and student loan repayment.

    This benefit helps working students cover tuition, buy course materials, and even pay down student loans. But there’s a catch: the $5,250 cap hasn’t changed since 1986, and the provision allowing employers to use the benefit to help with student loan payments is set to expire this year.

    Several bipartisan bills—such as the Upskilling and Retraining Assistance Act and the Upward Mobility Enhancement Act—would raise the cap and allow benefits to cover education-related tools and technology. Another bill, the Employer Participation in Repayment Act, would make student loan repayment a permanent option.

    Modernizing Section 127 is a smart, low-cost way to expand opportunities for students who are balancing work, life, and learning—and give employers a powerful tool to invest in their workforce.

    3. Simplify Higher Ed Tax Credits—So Students Actually Receive Benefits for Which They’re Eligible

    In theory, the AOTC and Lifetime Learning Credit (LLC) are designed to make college more affordable. But in practice, the system is so confusing that many students don’t even know they’re eligible—let alone understand how to claim the credits.

    Only 60 percent of eligible students claim the AOTC, and take-up rates are even lower for low-income students. That means thousands of dollars in aid per student are going unclaimed, simply because the system is too complex.

    Students deserve better. A single, streamlined tax credit would help more people afford college, finish a degree, or return to school for career training. Past bipartisan proposals have called for combining the AOTC and LLC into one simplified, flexible credit. These plans would also expand what counts as eligible expenses—like computer equipment and childcare—so the benefit reflects the real costs students face today.

    By making the system simpler and more effective, Congress can ensure that intended benefits actually reach the students who need them most.

    A Better Deal for Students

    Comprehensive tax reform doesn’t come around often. This year, Congress has a chance to use that opportunity to advance policies that support the millions of students working hard to improve their lives through education.

    Fixing the tax treatment of Pell Grants. Modernizing employer-provided educational assistance. Simplifying higher education tax credits. These aren’t controversial ideas—they’re bipartisan, fiscally modest, and widely supported by educators, employers, and students alike.

    If Congress wants to demonstrate that tax reform can be fair, effective, and focused on the future, they should start by putting students first.

    Students, families, and advocates should urge their representatives to make higher education a priority in this year’s tax reform. They can easily do so using ACE’s Voter Voice feature. For more, visit our Tax Reform resource page.

    If you have any questions or comments about this blog post, please contact us.

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  • Adapting for Survival | CUPA-HR

    Adapting for Survival | CUPA-HR

    by CUPA-HR | April 14, 2025

    Editor’s Note: This is the first of a three-part series by Maureen De Armond, chief human resources officer at Des Moines University Medicine and Health Sciences, on adapting during changing times. The series continues in Adapting With Purpose and Adapting With Heart.  

    You have to change with the times.

    Roll with the punches.

    Go with the flow.

    This is just the new normal.

    These are not uncommon sentiments during times of change. They’re even reasonable bits of advice and encouragement. However, for many in higher education today, these words may feel inadequate.

    For many years, higher ed has been under pressure to adapt rapidly to change. From the COVID-19 pandemic to declining enrollment, technological advancements, and political and compliance demands, the pace of change seems unrelenting.

    How do we “adapt” when external pressures challenge our accustomed practices? How do we respond to the demands on our profession across the higher education landscape? How do we navigate the need to adjust without feeling like we’re compromising or settling? Where do we go from here?

    Adapt for Survival

    In 2022, as the worst of the pandemic seemed to pass, I wrote a piece about adaptability and referenced the Stockdale Paradox, as shared in Jim Collins’ management book “Good to Great.” Let us briefly return to that story to assess what additional insights it may provide during this new chapter of change.

    Admiral James Stockdale served in the military and was a prisoner of war in Vietnam for seven and a half years. During this time, he observed that there was a certain kind of soldier that did not tend to survive the ordeal. These were the soldiers who tried to muster up the strength to just make it to Thanksgiving, as, surely, they would be rescued by then. Thanksgiving would come and go, and they remained imprisoned. Then, they would convince themselves if they could just make it to the end of the year, surely they would be rescued by then. December would come and go, and they remained imprisoned.

    Admiral Stockdale referred to these soldiers as the optimists. Eventually, the optimists gave up.

    Admiral Stockdale, even if he did not use the terminology, recognized that resilience (a burst of energy or strength to help a person through a temporary crisis) was not the right tool for their predicament. Instead, to make it through captivity — with no end in sight and no idea what the next day may bring — what one needed to do was adapt.

    Make no mistake about it, Admiral Stockdale did not adapt with a smile on his face. He did not do it to settle, to compromise or to get used to being a POW. He did it with a mission in his heart — to endure. He adapted for survival. And he adapted not just for his own survival but also the survival of as many of his fellow soldiers as possible — men who looked to him for strength and guidance even while he, too, was powerless and wrought with despair.

    Admittedly, comparing higher education HR professionals to prisoners of war is a clear stretch. But the analogy reveals powerful insights into what tools may be most suitable to help us navigate these uncertain times. We should resist a mindset of trying to just make it through the summer term, through the fall semester, or to the end of the academic year. Wishing away time is a futile practice and with no guaranteed results.

    We should equally resist the temptation to pin our hopes on a miraculous rescue team to come and save the day. That is also wishful thinking.

    But we shouldn’t give up. Admiral Stockdale shared that he never lost hope — not even during the darkest days of captivity.

    Consider channeling the bigger picture, the one Admiral Stockdale never lost sight of: Survival is paramount. To survive, one must adapt. We have no way of knowing what lies ahead. We may feel powerless some days, like that poor animal in the experiment who gets shocked no matter what it touches. Other days, we may feel like we are busying ourselves with the deck chairs on the Titanic. But even in these moments, we cannot shut down.

    People count on us. They trust us to do our jobs to the best of our abilities. Our efforts matter and we still have work to do.

    Be the Helpers

    There is a Fred Rogers quote from his “Mister Rogers’ Neighborhood” days that resurfaces from time to time: “When I was a boy and I would see scary things in the news, my mother would say to me, ‘Look for the helpers. You will always find people who are helping.’”

    This is a reassuring view of humankind. No matter how dark or how frightening the world is, there will always be people wanting to help. But it is important to remember that Mister Rogers was talking to children when he shared this observation, not adults.

    When scary things happen, we are not supposed to just sit there and hope someone else comes around to help. Mister Rogers was talking about us. We are supposed to be the helpers.

    The good news is that the human resources field attracts helpers. The most dedicated among us are those who love to serve others. Whether we specialize in benefits, talent acquisition, training, leadership development, or any other facet of HR, we are drawn to this profession because we want our work to matter and because we enjoy helping people.

    Right now, there is a need for helpers — and we are the helpers.

    Related CUPA-HR Resources

    Resilience in the Workplace — This CUPA-HR webinar, recorded in 2021, was designed to serve as resilience training for attendees, as well as a model that could easily be replicated at your institution for HR teams and other employees.

    Why Psychological Safety Matters Now More Than Ever — This article offers practical advice for increasing psychological safety, specifically for the higher ed workplace.

    The Great Pivot from Resilience to Adaptability — This article explains how to move from resilience to adaptability and, ultimately, growth in challenging times for higher education.



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  • FIRE comment to FCC calls for review of regulations that may violate the First Amendment

    FIRE comment to FCC calls for review of regulations that may violate the First Amendment

    Last week, FIRE filed a comment in the FCC’s “In re: delete, delete, delete” docket, in which the agency said it “seeks comment on every rule, regulation, or guidance document that the FCC should eliminate.” As the agency observed, this review is necessary in light of their statutory mandate to uncover and remove regulations “no longer necessary in the public interest.” FIRE’s comments remind the FCC that the Commission itself has said, “The public interest is best served by permitting free expression of views.” Therefore, in its hunt for “unnecessary regulatory burdens,” the Commission should start with its regulations on content. Such policies include discretionary speech-based investigations and its news distortion policy, which run headlong into the First Amendment and Communications Act directives that deny the FCC the power of censorship. The FCC’s current chairman claims to base FCC decisions on “the law, the facts, and the First Amendment.” With this proceeding, it’s time to put up or shut up. 

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  • Women in Technology: Why Community is Essential for Progress

    Women in Technology: Why Community is Essential for Progress

    Women in Technology: Why Community is Essential for Progress

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  • webassign-boosts-student-pass-rates-in-developmental-math- The Cengage Blog

    webassign-boosts-student-pass-rates-in-developmental-math- The Cengage Blog

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    Melissa Reid, Department Chair at Rowan-Cabarrus Community College, was concerned that students in her developmental math course were lacking critical support from her previous publisher and online learning platform, resulting in discouragingly low pass rate numbers. She was looking for more personalized support that would hopefully jumpstart her students on the pathway to success in future gateway-level math courses.

    “…we were blown away.”

    After switching to WebAssign in the Fall of 2022, Reid saw major improvements in the level of support both students and faculty members were receiving. She was impressed by how easy course setup was, and how efficiently she was able to coordinate with the WebAssign team to develop customized student content. Most importantly, she loved that students were able to enjoy a personalized learning experience and take advantage of various built-in study resources and features, like “Watch Its.”

    The results? Pass rates in Professor Reid’s developmental math course increased by 117% within the span of one semester. Her students are enthusiastic about what WebAssign offers and have been able to develop better concept building skills.

    “After we worked with Cengage to create a developmental design, our pass rates dramatically improved! Students often commented about how they enjoyed all of the resources within WebAssign, like the ‘Read Its’ and ‘Watch Its’.” – Melissa Reid

    Learn more about how WebAssign helped prepare Professor Reid’s developmental math students for gateway-level math courses, while providing critical support along the way.


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