Category: Featured

  • On the Sensibility of Cognitive Outsourcing (opinion)

    On the Sensibility of Cognitive Outsourcing (opinion)

    I am deeply worried about my vacuuming skills. I’ve always enjoyed vacuuming, especially with the vacuum cleaner I use. It has a clear dustbin, and there’s something cathartic about running it over the carpet in the upstairs hallway and seeing all the dust and debris it collects. I’m worried, however, because I keep outsourcing my downstairs vacuuming to the robot vacuum cleaner my wife and I bought a while back. With three kids and three dogs in the house, our family room sees a lot of foot traffic, and I save a lot of time by letting the robot clean up. What am I losing by relying on my robot vacuum to keep my house clean?

    Not much, of course, and I’m not actually worried about losing my vacuuming skills. Vacuuming the family room isn’t a task that means much to me, and I’m happy to let the robot handle it. Doing so frees up my time for other tasks, preferably bird-watching out the kitchen window, but more often doing the dishes, a chore for which I don’t have a robot to help me. It’s entirely reasonable for me to offload a task I don’t care much about to the machines when the machines are right there waiting to do the work for me.

    That was my response to a new high-profile study from a MIT Media Lab team led by Nataliya Kosmyna. Their preprint, “Your Brain on ChatGPT: Accumulation of Cognitive Debt When Using an AI Assistant for Essay Writing Task,” details their experiment. The team enlisted 54 adult participants to write short essays using SAT prompts over multiple sessions. A third of the participants were given access to ChatGPT to help with their essay writing, a third had access to any website they could reach through a Google search engine but were prohibited from using ChatGPT or other large language models and a third had no outside aids (the “brain-only” group). The researchers not only scored the quality of the participants’ essays, but they also used electroencephalography to record participants’ brain activity during these writing tasks.

    The MIT team found that “brain connectivity systematically scaled down with the amount of external support.” While the brain-only group “exhibited the strongest, widest‑ranging [neural] networks,” AI assistance in the experiment “elicited the weakest overall coupling.” Moreover, the ChatGPT users were increasingly less engaged in the writing process over the multiple sessions, often just copying and pasting from the AI chat bot by the end of the experiment. They also had a harder time quoting anything from the essay they had just submitted compared to the brain-only group.

    This study has inspired some dramatic headlines: “ChatGPT May Be Eroding Critical Thinking Skills” and “Study: Using AI Could Cost You Brainpower” and “Your Reliance on ChatGPT Might Be Really Bad for Your Brain.” Savvy news readers will key into the qualifiers in those headlines (“may,” “could,” “might”) instead of the scarier words, and the authors of the study have made an effort to prevent journalists and commentators from overplaying their results. From the study’s FAQ: “Is it safe to say that LLMs are, in essence, making us ‘dumber’? No!” As is usually the case in the AI-and-learning discourse, we need to slow our roll and look beyond the hyperbole to see what this new study does and doesn’t actually say.

    I should state now for the record that I am not a neuroscientist. I can’t weigh in with any authority on the EEG analysis in this study, although others with expertise in this area have done so and have expressed concerns about the authors’ interpretation of EEG data. I do, however, know a thing or two about teaching and learning in higher education, having spent my career at university centers for teaching and learning helping faculty and other instructors across the disciplines explore and adopt evidence-based teaching practices. And it’s the teaching-and-learning context in the MIT study that caught my eye.

    Consider the task that participants in this study, all students or staff at Boston-area universities, were given. They were presented with three SAT essay prompts and asked to select one. They were then given 20 minutes to write an essay in response to their chosen prompt, while wearing an EEG helmet of some kind. Each subject participated in a session like this three times over the course of a few months. Should we be surprised that the participants who had access to ChatGPT increasingly outsourced their writing to the AI chat bot? And that, in doing so, they were less and less engaged in the writing process?

    I think the takeaway from this study is that if you give adults an entirely inauthentic task and access to ChatGPT, they’ll let the robot do the work and save their energy for something else. It’s a reasonable and perhaps cognitively efficient thing to do. Just like I let my robot vacuum cleaner tidy up my family room while I do the dishes or look for an eastern wood pewee in my backyard.

    Sure, writing an SAT essay is a cognitively complex task, and it is perhaps an important skill for a certain cohort of high school students. But what this study shows is what generative AI has been showing higher ed since ChatGPT launched in 2022: When we ask students to do things that are neither interesting nor relevant to their personal or professional lives, they look for shortcuts.

    John Warner, an Inside Higher Ed contributor and author of More Than Words: How to Think About Writing in the Age of AI (Basic Books), wrote about this notion in his very first post about ChatGPT in December 2022. He noted concerns that ChatGPT would lead to the end of high school English, and then asked, “What does it say about what we ask students to do in school that we assume they will do whatever they can to avoid it?”

    What’s surprising to me about the new MIT study is that we are more than two years into the ChatGPT era and we’re still trying to assess the impact of generative AI on learning by studying how people respond to boring essay assignments. Why not explore how students use AI during more authentic learning tasks? Like law students drafting contracts and client memos or composition students designing multimodal projects or communications students attempting impossible persuasive tasks? We know that more authentic assignments motivate deeper engagement and learning, so why not turn students loose on those assignments and then see what impact AI use might have?

    There’s another, more subtle issue with the discourse around generative AI in learning that we can see in this study. In the “Limitations and Future Work” section of the preprint, the authors write, “We did not divide our essay writing task into subtasks like idea generation, writing, and so on.” Writing an essay is a more complicated cognitive process than vacuuming my family room, but critiques of the use of AI in writing are often focused on outsourcing the entire writing process to a chat bot. That seems to be what the participants did in this study, and it is perhaps a natural use of AI when given an uninteresting task.

    However, when a task is interesting and relevant, we’re not likely to hand it off entirely to ChatGPT. Savvy AI users might get a little AI help with parts of the task, like generating examples or imagining different audiences or tightening our prose. AI can’t do all the things that a trained human editor can, but, as writing instructor (and human editor) Heidi Nobles has argued, AI can be a useful substitute when a human editor isn’t readily available. It’s a stretch to say that my robot vacuum cleaner and I collaborate to keep the house tidy, but it’s reasonable to think that someone invested in a complex activity like writing might use generative AI as what Ethan Mollick calls a “co-intelligence.”

    If we’re going to better understand generative AI’s impact on learning, something that will be critical for higher education to do to keep its teaching mission relevant, we have to look at the best uses of AI and the best kinds of learning activities. That research is happening, thankfully, but we shouldn’t expect simple answers. After all, learning is more complicated than vacuuming.

    Derek Bruff is associate director of the Center for Teaching Excellence at the University of Virginia.

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  • The ART of Professionalism (opinion)

    The ART of Professionalism (opinion)

    A career is much like a work of art: We select an area to study—a medium, of sorts—in which to pursue an interest or a desire. We start by obtaining foundational knowledge before creating something that contributes to the greater society. Some may benefit from what is produced; others may not. Some will appreciate the output; others will not gain much, if anything, from what is constructed. At the center of the result is the artist themselves. Others along the way lend their own expertise, time and insights toward the outcome. However, it is the unique skills, perspectives, knowledge, choices and behaviors of the artist that determine what is created.

    We are all artists in the making. We have a profession in which we have chosen to engage. As graduate students or postdoctoral scholars, we gain the foundations needed for our chosen discipline. During our time training in higher education, we focus on acquiring technical skills and techniques to contribute to sustaining and expanding our fields of study. We set upon the path to becoming experts through trial and error, discovery and disappointments, gains and losses.

    Like with a work of art, we may start from a place of uncertainty: What can appear to be confounding fragments of a greater idea can coalesce in ways that surprise and satisfy us. We pull together parts and pieces to make something whole or even construct something unique. Yet while we are engaged in this creative and intellectual process, we must also work within defined boundaries. Expectations and ethical standards guide our professional conduct. Understanding these nuances is essential to forming a professional identity.

    Each profession carries its own expectations for behavior, decision-making and accountability. Cambridge defines “professionalism” as “the qualities connected with trained and skilled people.” We can have strong technical skills and deep knowledge in our particular disciplines; however, these alone do not guarantee our level of professionalism when we are actually in the workforce interfacing with supervisors, colleagues, team members and clients.

    While having the foundational skills and understanding may guarantee some success within a career, it is actually the capacity for acquiring and applying what I’ve termed “human-centered competencies” that ensures a greater degree of career fulfillment. Human-centered competencies consist of behaviors that involve a deeper sense of self-awareness. Recognizing and managing our behaviors, and understanding how they may impact those interacting with us, helps us relate to others in ways that forge effective communication, efficacious decision-making, constructive conflict resolution and fruitful work endeavors.

    With this in mind, let’s explore the ART of professionalism through some simple reflective exercises. Think about the questions presented here as intended to encourage an honest reflection on the art we are creating within our own spheres of influence.

    Attitude

    Our attitude is an outward reflection of what we are thinking and how we are feeling. Our attitude toward an assignment, toward a co-worker, toward ourselves or toward life itself is exemplified through our behaviors. Are we respectful and kind to others? Do we smile at who we see in the mirror or constantly chastise ourselves for what we have done (or not done)? Do we tend to jump to negative conclusions regarding those with whom we interact? Do we shake hands, look people in the eye and smile? Or are we downcast, avoidant and possibly even surly? How do we appear? Are we dressed for the part—one in which we want to be respected and taken seriously—or do we look like we would rather be on the couch bingeing on Netflix and eating potato chips?

    Our attitude says a lot about ourselves, and sometimes we do not even have to open our mouths to reveal it. Our internal dialogue can have an impact on our external behaviors, so we need to be aware of our attitude. We can improve it, if needed. We can start by examining how we carry ourselves, as our posture and physical appearance convey nonverbal messages. How we show up is also important to consider. Are we prepared for meetings? Do we speak up with confidence? Do we actively listen to others and appreciate their contributions?

    Our attitude reflects our frame of mind, and we illustrate who we are through our attitude. We also should keep in mind that each of us represents more than ourselves; we reflect the values and credibility of our professional communities.

    Responsibility

    Within the work environment we all have duties, projects or assignments that we manage. Responsibility involves taking ownership of our decisions, our actions and our outcomes. Work involves interdependence; it is rare that we can achieve a goal all on our own. Even artists need people who help them develop their skills, manufacture their tools, market their work and provide venues to exhibit their talent. Within the workplace, we will need others and others will need us.

    Responsibility, therefore, is a crucial competency to have as a professional. Exhibiting responsibility involves both dependability and accountability. Being dependable is a choice, and this can involve time management, setting boundaries and fulfilling obligations; we show up on time and we follow through with what we say we are going to do. Accountability means that we acknowledge when things have not worked out as planned, we recognize our contributions to successes and we face the consequences of our decisions and actions, whether positive or negative. Instead of evaluating situations as win or lose, we can choose to look at outcomes as win or learn. Whether we experience a victory or suffer a defeat, we can always learn from the process. In essence, responsibility is about us doing our part so that we contribute, in a mindful way, to the success and well-being of our colleagues and co-workers.

    Trust

    Trust is by far the most important component of professionalism. Trust looks different in a professional atmosphere than it does in personal life. Trust involves being genuine with others. We want to be able to count on others and to believe that they are being honest with us. The same expectations for honesty should hold when it comes to our own behavior.

    Trust involves being reliable, striving to meet expectations, fulfilling obligations, avoiding gossip and feeling secure in the knowledge that harm will not be done or betrayal will not occur. As professionals, it is imperative that we are trustworthy, as this is a fundamental component of human interactions. Being competent at trust involves building goodwill, being cooperative, displaying integrity, adhering to our values, engaging in sincere interactions and forming strong alliances. Without trust, bonds are broken, relationships are destroyed and organizations fail. We need to examine our words and our actions to evaluate how trustworthy we may seem to others. Being empathetic, reliable and ethical will serve us well as we pursue our passion and contribute our talents to the well-being of those with whom we work, as well as those who benefit from what our teams and organizations produce.

    Conclusion: Building a Body of Work

    As professionals, we are not just building careers; we are creating something much more enduring: a body of work, a reputation, a legacy. The skills we acquire in our chosen disciplines are only part of the equation. Equally important are the attitudes we embody, the responsibilities we accept and the trust we build. It takes time, reflection and endurance to create a great work of art; the same is true for our careers. The process may be unpredictable, but the core elements—our values, our character and our professionalism—will determine how our work is received and remembered.

    So ask yourself: What kind of professional artist do you want to be? What are you creating through your everyday choices? How will your ART— attitude, responsibility and trust—shape your path forward?

    Rhonda Sutton is dean of professional development at North Carolina State University’s Graduate School. She oversees a team that provides programming focused on career readiness, communication skills and teaching for graduate students and postdoctoral scholars. She also facilitates professional development initiatives on leadership, mentoring and wellness. Rhonda is a member of the Graduate Career Consortium, an organization providing an international voice for graduate-level career and professional development leaders.

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  • Can a university be civic if it fails to invest in local relationships?

    Can a university be civic if it fails to invest in local relationships?

    The Government wants English universities to play a greater civic role in their localities. But new research shows universities are failing to invest in the people who perform this work, putting local relationships at risk.

    A new report from the National Civic Impact Accelerator (NCIA) programme, funded by Research England to support civic universities and hosted by Sheffield Hallam University, finds that universities’ work with their communities and local partners is particularly vulnerable to the financial crisis now engulfing higher education. This is despite a strong message from education secretary Bridget Phillipson that the civic role should be one of five top priorities.

    In her letter to university leaders on 4 November last year, Phillipson highlighted that universities should ‘play a full part in both civic engagement, ensuring local communities and businesses benefit fully from your work; and in regional development, working in partnership with local government and employers…’

    Yet there is increasing evidence that those tasked with this work are facing a loss of resources, redundancies, and downgrading as universities focus on balancing the books. Some institutions, such as the University of Staffordshire, have disbanded their civic teams entirely; others have failed to renew employees’ short-term contracts or demanded that staff part-fund their civic roles by generating income.

    Faced with this situation, we at the NCIA decided to explore further the impacts of this trend. We did so initially through an online survey and then through three focus groups in which we explored the situation in detail with 25 participants from 20 universities in England and one in Wales. The participants were all in ‘civic’ roles with responsibility for local partnerships. While some held academic posts, most were in management or professional services positions. The discussions were held under the Chatham House Rule to encourage participants to speak freely.

    “There has been constant restructuring… it is expensive to lose all that valued knowledge.”

    We identified four key risks to universities’ civic activities and relationships. Taken together, these pose a serious threat to universities’ status as ‘anchor institutions’ in their localities.

    The first risk is that universities lose focus as they concentrate on their financial survival, generating uncertainty among local stakeholders about their reliability as partners. The second is a loss of institutional memory: as staff leave or are moved to other roles, relationships are abandoned and need to be rebuilt.

    This risk was summed up by one participant in the discussions: ‘…because of the constant restructuring which seems to be repetitive over so many years … there’s not that continuation of learning, and all the knowledge and those relationships and that richness of what we do feels like it’s been lostIt’s expensive to lose all that valued knowledge.’

    The third risk is a loss of credibility: partners in local government, healthcare or business see a growing gap between universities’ rhetoric about their civic role and their reduction of investment in relationships, or the junior status of the staff assigned to civic activities. This leads to a fourth risk, which is a loss of relevance, reinforcing the populist notion that higher education has little to contribute to issues that matter to local people.

    As one participant commented: ‘If you’re sitting in rooms with leaders of councils and hospitals, for that to be a junior role is a big ask, especially if it’s a junior role on a temporary contract.’

    From the discussions we identified five ‘civic capitals’ that now need to be rebuilt. These are economic (direct investment in local communities); social (relationships and networks); cultural (institutional support and resources); symbolic (leadership and ‘buy-in’ by senior staff); and emotional (the personal commitment and passion of those who do the work).

    We make five policy recommendations for university leaders based on our findings, and three for national government.

    University leaders should:

    1. Set clear local priorities in strategic documents such as Civic University Agreements
    2. Make room for ideas and organic development by fostering a civic culture
    3. Resource civic teams with long-term budgets
    4. Ensure the sustainability of civic activities through long-term commitments
    5. Be accountable both internally and externally for delivering these commitments, with regular reporting supported by locally agreed metrics

    Government policymakers should:

    1. Articulate a clear narrative about the value of civic engagement and expectations of local impact
    2. Incentivise civic activity by ensuring resources are consistently available through the core funding mechanisms for higher education
    3. Foster conditions to make civic activity sustainable by coordinating place-based policies between government departments

    We recognise that universities and government both face challenging times and multiple financial and political pressures. Yet if universities are to play a long-term civic role in their communities, and if government wants higher education to support its ambitions to tackle local inequalities, then sustained investment in civic work is a prerequisite.

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  • America’s future depends on more first-generation students from underestimated communities earning an affordable bachelor’s degree

    America’s future depends on more first-generation students from underestimated communities earning an affordable bachelor’s degree

    I recently stood before hundreds of young people in California’s Central Valley; more than 60 percent were on that day becoming the first in their family to earn a bachelor’s degree.

    Their very presence at University of California, Merced’s spring commencement ceremony disrupted a major narrative in our nation about who college is for — and the value of a degree.

    Many of these young people arrived already balancing jobs, caregiving responsibilities and family obligations. Many were Pell Grant-eligible and came from communities that are constantly underestimated and where a higher education experience is a rarity.

    These students graduated college at a critical moment in American history: a time when the value of a bachelor’s degree is being called into question, when public trust in higher education is vulnerable and when supports for first-generation college students are eroding. Yet an affordable bachelor’s degree remains the No. 1 lever for financial, professional and social mobility in this country.

    Related: Interested in innovations in higher education? Subscribe to our free biweekly higher education newsletter.

    A recent Gallup poll showed that the number of Americans who have a great deal of confidence in higher education is dwindling, with a nearly equal amount responding that they have little to none. In 2015, when Gallup first asked this question, those expressing confidence outnumbered those without by nearly six to one.

    There is no doubt that higher education must continue to evolve — to be more accessible, more relevant and more affordable — but the impact of a bachelor’s degree remains undeniable.

    And the bigger truth is this: America’s long-term strength — its economic competitiveness, its innovation pipeline, its social fabric — depends on whether we invest in the education of the young people who reflect the future of this country.

    There are many challenges for today’s workforce, from a shrinking talent pipeline to growing demands in STEM, healthcare and the public sector. These challenges can’t be solved unless we ensure that more first-generation students and those from underserved communities earn their degrees in affordable ways and leverage their strengths in ways they feel have purpose.

    Those of us in education must create conditions in which students’ talent is met with opportunity and higher education institutions demonstrate that they believe in the potential of every student who comes to their campuses to learn.

    UC Merced is a fantastic example of what this can look like. The youngest institution in the University of California system, it was recently designated a top-tier “R1” research university. At the same time, it earned a spot on Carnegie’s list of “Opportunity Colleges and Universities,” a new classification that recognizes institutions based on the success of their students and alumni. It is one of only 21 institutions in the country to be nationally ranked for both elite research and student success and is proving that excellence and equity can — and must — go hand in hand.

    In too many cases, students who make it to college campuses are asked to navigate an educational experience that wasn’t built with their lived experiences and dreams in mind. In fact, only 24 percent of first-generation college students earn a bachelor’s degree in six years, compared to nearly 59 percent of students who have a parent with a bachelor’s. This results in not just a missed opportunity for individual first-generation students — it’s a collective loss for our country.

    Related: To better serve first-generation students, expand the definition

    The graduates I spoke to in the Central Valley that day will become future engineers, climate scientists, public health leaders, artists and educators. Their bachelor’s degrees equip them with critical thinking skills, confidence and the emotional intelligence needed to lead in an increasingly complex world.

    Their future success will be an equal reflection of their education and the qualities they already possess as first-generation college graduates: persistence, focus and unwavering drive. Because of this combination, they will be the greatest contributors to the future of work in our nation.

    This is a reality I know well. As the Brooklyn-born daughter of Dominican immigrants, I never planned to go away from home to a four-year college. My father drove a taxi, and my mother worked in a factory. I was the first in my family to earn a bachelor’s degree. I attended college as part of an experimental program to get kids from neighborhoods like mine into “top” schools. When it was time for me to leave for college, my mother and I boarded a bus with five other students and their moms for a 26-hour ride to Vanderbilt University in Nashville, Tennessee.

    Like so many first-generation college students, I carried with me the dreams and sacrifices of my family and community. I had one suitcase, a box of belongings and no idea what to expect at a place I’d never been to before. That trip — and the bachelor’s degree I earned — changed the course of my life.

    First-generation college students from underserved communities reflect the future of America. Their success is proof that the American Dream is not only alive but thriving. And right now, the stakes are national, and they are high.

    That is why we must collectively remove the obstacles to first-generation students’ individual success and our collective success as a nation. That’s the narrative that we need to keep writing — together.

    Shirley M. Collado is president emerita at Ithaca College and the president and CEO of College Track, a college completion program dedicated to democratizing potential among first-generation college students from underserved communities.

    Contact the opinion editor at [email protected].

    This story about first-generation students was produced by The Hechinger Report, a nonprofit, independent news organization focused on inequality and innovation in education. Sign up for Hechinger’s weekly newsletter.

    The Hechinger Report provides in-depth, fact-based, unbiased reporting on education that is free to all readers. But that doesn’t mean it’s free to produce. Our work keeps educators and the public informed about pressing issues at schools and on campuses throughout the country. We tell the whole story, even when the details are inconvenient. Help us keep doing that.

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  • College grad unemployment surges as employers replace new hires with AI (CBS News)

    College grad unemployment surges as employers replace new hires with AI (CBS News)

    The unemployment rate for new college graduates has recently surged. Economists say businesses are now replacing entry-level jobs with artificial intelligence.

     

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  • Charles Sturt cuts jobs to fill $35m budget hole – Campus Review

    Charles Sturt cuts jobs to fill $35m budget hole – Campus Review

    Charles Sturt University’s vice-chancellor has notified staff the institution needs to remove $35 million from its operating budget by the end of 2027.

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  • What students complain about: Ombudsman – Campus Review

    What students complain about: Ombudsman – Campus Review

    The National Student Ombudsman (NSO) has shared the themes and types of the 1,500 student complaints made to the watchdog in its first five months.

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  • Using QILT data to up student satisfaction – Campus Review

    Using QILT data to up student satisfaction – Campus Review

    Students need to know universities are actively using Quality Indicators for Learning and Teaching (QILT) survey data to change processes, the director of the survey said on Thursday.

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