Your graduate programs should be thriving, but if you’re relying on outdated outreach tactics, you’re leaving enrollments on the table. Today’s grad students expect more personalization, relevance, and connection. And if you’re not aligning with their needs, another institution will. The only way to meet them where they are is by asking the right questions and getting real answers. That’s exactly what Collegis Education and UPCEA did, and now we’re pulling back the curtain to share what we found.
Unlock Graduate Enrollment Growth Proven Strategies for Engaging Graduate Students Date: April 8, 2025 Time: 2:00 pm (Eastern) / 1:00 pm (Central)
Tracy Chapman
Chief Academic Officer
Collegis Education
Bruce Etter
Senior Director Research & Consulting UPCEA
Join Tracy Chapman, Chief Academic Officer at Collegis Education, and Bruce Etter, Senior Director of Research & Consulting at UPCEA, for their upcoming webinar “Unlock Graduate Enrollment Growth: Proven Strategies for Engaging Graduate Students.” In this session, they’ll reveal some surprising discoveries about graduate enrollment and the factors that drive impact and growth.
Graduate student needs and expectations
Why grad students disengage during their enrollment journey
What information grad students are willing to give you and when
How to best communicate and reach graduate students actively evaluating programs
Presidents
Provosts
Enrollment leaders
Marketing leaders
At the end, we’ll leave room for questions and conversion, and all attendees will receive a copy of the entire research report.
As a higher education leader, it’s no secret that you’re facing a fiercely competitive graduate enrollment landscape. You know as well as I do that understanding what prospective students want and how they behave isn’t just helpful – it’s crucial to your institution’s success. That’s why we teamed up with UPCEA to conduct a deep dive into today’s post-baccalaureate students, uncovering their unique needs, expectations, and wants.
Our research focused on individuals who expressed at least some interest in pursuing advanced education, and this study sheds light on what matters most to potential graduate students—everything from program types and communication preferences to application expectations.
As we dug into the data, some obvious themes emerged. Here are five key findings that can prepare your institution to stand out in this tight market and guide you in shaping strategies that resonate, engage, and deliver results.
1. Graduate enrollment is a crowded market—and the stakes are high
This is no surprise to those working in higher ed in recent years. Graduate enrollment is slowing, with just a 1.1% projected increase over the next five years. Adding to the challenge, 20% of institutions dominate 77% of the market. For everyone else, it’s a fierce battle for a shrinking pool of candidates. To win, you’ll need a sharp, focused approach.
2. Online programs are the clear favorite
Did you know that 71% of prospective students are “extremely” or “very” interested in fully online programs? Hybrid formats come in a close second, while traditional in-person options are struggling to keep pace. The data confirms that flexibility isn’t a trend—it’s a necessity.
3. Program information is a make-or-break factor
Here’s something we see far too often: quality programs losing prospective students simply because critical details—like tuition costs and course requirements—are buried or missing entirely from the school’s website. In fact, 62% of students indicated they would drop off early in their search for this exact reason.
The fix? It’s simpler than you might think. By optimizing your program pages and doubling down on SEO, you can turn passive visitors into engaged prospects.
4. Financial transparency builds trust
Sticker shock is real. High application fees, vague cost information, and limited financial aid details are among the top reasons students abandon the application process late in the game. By addressing these concerns clearly and directly, you’re not just solving a problem, you’re building trust.
When it comes to connecting with prospective graduate students, email reigns supreme. Whether it’s inquiring about programs (47%), application follow-ups (67%), or receiving application decisions (69%), email is the channel students trust the most. But here’s the catch: your emails have to be timely, personalized, and relevant in order to make an impact.
The key to graduate enrollment success is just a click away
The insights highlighted above are just the tip of the iceberg. Imagine what’s possible when you apply them to your graduate enrollment strategy.
If you’re ready to refine your approach and stay ahead of the curve, we’ve got you covered. Our report dives deeper into the data and uncovers actionable insights, including:
Positioning your online and hybrid offerings to meet growing demand
Optimizing program pages to emphasize the information students value most
Communicating financial information proactively to convert candidates
Building email outreach strategies that build trust and keep students engaged
Grab your complimentary copy of the report today, and let’s start building a better pipeline together!
Your roadmap to winning in the competitive graduate market.
Optimize Your Enrollment Funnel
Get the latest data on graduate student enrollment trends. Download the full report now.