Category: profession

  • Universities need to reckon with how AI is being used in professional practice

    Universities need to reckon with how AI is being used in professional practice

    One of the significant themes in higher education over the last couple of decades has been employability – preparing students for the world of work into which they will be released on graduation.

    And one of the key contemporary issues for the sector is the attempt to come to grips with the changes to education in an AI-(dis)empowered world.

    The next focus, I would argue, will involve a combination of the two – are universities (and regulators) ready to prepare students for the AI-equipped work where they will be working?

    The robotics of law

    Large, international law firms have been using AI alongside humans for some time, and there are examples of its use for the drafting of non-disclosure agreements and contracts, for example.

    In April 2025, the Solicitors Regulation Authority authorised Garfield Law, a small firm specialising in small-claims debt recovery. This was remarkable only in that Garfield Law is the first law firm in the world to deliver services entirely through artificial intelligence.

    Though small and specialised, the approval of Garfield Law was a significant milestone – and a moment of reckoning – for both the legal professional and legal education. If a law firm can be a law firm without humans, what is the future for legal education?

    Indeed, I would argue that the HE sector as a whole is largely unprepared for a near-future in which the efficient application of professional knowledge is no longer the sole purview of humans.

    Professional subjects such as law, medicine, engineering and accountancy have tended to think of themselves as relatively “technology-proof” – where technology was broadly regarded as useful, rather than a usurper. Master of the Rolls Richard Vos said in March that AI tools

    may be scary for lawyers, but they will not actually replace them, in my view at least… Persuading people to accept legal advice is a peculiarly human activity.

    The success or otherwise of Garfield Law will show how the public react, and whether Vos is correct. This vision of these subjects as high-skill, human-centric domains needing empathy, judgement, ethics and reasoning is not the bastion it once was.

    In the same speech, Vos also said that, in terms of using AI in dispute resolution, “I remember, even a year ago, I was frightened even to suggest such things, but now they are commonplace ideas”. Such is the pace at which AI is developing.

    Generative AI tools can, and are, being used in contract drafting, judgement summaries, case law identification, medical scanning, operations, market analysis, and a raft of other activities. Garfield Law represents a world view where routine, and once billable, tasks performed by trainees and paralegals will most likely be automated. AI is challenging the traditional boundaries of what it means to be a professional and, in concert with this, challenging conceptions of what it is to teach, assess and accredit future professionals.

    Feeling absorbed

    Across the HE sector, the first reaction to the emergence of generative AI was largely (and predictably) defensive. Dire warnings to students (and colleagues) about “cheating” and using generative AI inappropriately were followed by hastily-constructed policies and guidelines, and the unironic and ineffective deployment of AI-powered AI detectors.

    The hole in the dyke duly plugged, the sector then set about wondering what to do next about this new threat. “Assessments” came the cry, “we must make them AI-proof. Back to the exam hall!”

    Notwithstanding my personal pedagogic aversion to closed-book, memory-recall examinations, such a move was only ever going to be a stopgap. There is a deeper pedagogic issue in learning and teaching: we focus on students’ absorption, recall and application of information – which, to be frank, is instantly available via AI. Admittedly, it has been instantly available since the arrival of the Internet, but we’ve largely been pretending it hasn’t for three decades.

    A significant amount of traditional legal education focuses on black-letter law, case law, analysis and doctrinal reasoning. There are AI tools which can already do this and provide “reasonably accurate legal advice” (Vos again), so the question arises as to what is our end goal in preparing students? The answer, surely, is skills – critical judgement, contextual understanding, creative problem solving and ethical reasoning – areas where (for the moment, at least) AI still struggles.

    Fit for purpose

    And yet, and yet. In professional courses like law, we still very often design courses around subject knowledge, and often try to “embed” the skills elements afterwards. We too often resort to tried and tested assessments which reward memory (closed-book exams), formulaic answers (problem questions) and performance under time pressure (time constrained assessments). These are the very areas in which AI performs well, and increasingly is able to match, or out-perform humans.

    At the heart of educating students to enter professional jobs there is an inherent conflict. On the one hand, we are preparing students for careers which either do not yet exist, or may be fundamentally changed – or displaced – by AI. On the other, the regulatory bodies are often still locked into twentieth century assumptions about demonstrating competence.

    Take the Solicitors Qualifying Examination (SQE), for example. Relatively recently introduced, the SQE was intended to bring consistency and accessibility into the legal profession. The assessment is nonetheless still based on multiple choice questions and unseen problem questions – areas where AI can outperform many students. There are already tools out there to help SQE student practice (Chat SQE, Kinnu Law), though no AI tool has yet completed the SQE itself. But in the USA, the American Uniform Bar Exam was passed by GPT4 in 2023, outperforming some human candidates.

    If a chatbot can ace your professional qualifying exam, is that exam fit for purpose? In other disciplines, the same question arises. Should medical students be assessed on their recall of rare diseases? Should business students be tested on their SWOT analyses? Should accounting students analyse corporate accounts? Should engineers calculate stress tolerances manually? All of these things can be completed by AI.

    Moonshots

    Regulatory bodies, universities and employers need to come together more than ever to seriously engage with what AI competency might look like – both in the workplace and the lecture theatre. Taking the approach of some regulators and insisting on in-person exams to prepare students for an industry entirely lacking in exams probably is not it. What does it mean to be an ethical, educated and adaptable professional in the age of AI?

    The HE sector urgently needs to move beyond discussions about whether or not students should be allowed to use AI. It is here, it is getting more powerful, and it is never leaving. Instead, we need to focus on how we assess in a world where AI is always on tap. If we cannot tell the difference between AI-generated work and student-generated work (and increasingly we cannot) then we need to shift our focus towards the process of learning rather than the outputs. Many institutions have made strides in this direction, using reflective journals, project-based learning and assessments which reward students for their ability to question, think, explain and justify their answers.

    This is likely to mean increased emphasis on live assessments – advocacy, negotiations, client interviews or real-world clinical experience. In other disciplines too, simulations, inter- and multi-disciplinary challenges, or industry-related authentic assessments. These are nothing revolutionary, they are pedagogically sound and all have been successfully implemented. They do, however, demand more of us as academics. More time, more support, more creativity. Scaling up from smaller modules to large cohorts is not an easy feat. It is much easier to keep doubling-down on what we already do, and hiding behind regulatory frameworks. However, we need to do these things (to quote JFK)

    not because they are easy, but because they are hard, because that goal will serve to organize and measure the best of our energies and skills, because that challenge is one that we are willing to accept, one we are unwilling to postpone.

    In law schools, how many of us teach students how to use legal technology, how to understand algorithmic biases, or how to critically assess AI-generated legal advice? How many business schools teach students how to work alongside AI? How many medical schools give students the opportunity to learn how to critically interpret AI-generated diagnostics? The concept of “digital professionalism” – the ability to effectively and ethically use AI in a professional setting – is becoming a core graduate-level skill.

    If universities fail to take the lead on this, then private providers will be eager, and quick, to fill the void. We already have short courses, boot camps, and employer-led schemes which offer industry-tailored AI literacy programmes – and if universities start to look outdated and slow to adapt, students will vote with their feet.

    Invention and reinvention

    However, AI is not necessarily the enemy. Like all technological advances it is essentially nothing more than a tool. As with all tools – the stone axe, the printing press, the internet – it brings with it threats to some and opportunities for others. We have identified some of the threats but also the opportunities that (with proper use), AI can bring – enhanced learning, deeper engagement, and democratisation of access to knowledge. Like the printing press, the real threat faced by HE is not the tool, but a failure to adapt to it. Nonetheless, a surprising number of academics are dusting off their metaphorical sabots to try and stop the development of AI.

    We should be working with the relevant sector and regulator and asking ourselves how we can adapt our courses and use AI to support, rather than substitute, genuine learning. We have an opportunity to teach students how to move away from being consumers of AI outputs, and how to become critical users, questioners and collaborators. We need to stop being reactive to AI – after all, it is developing faster than we can ever do.

    Instead, we need to move towards reinvention. This could mean: embedding AI literacy in all disciplines; refocusing assessments to require more creative, empathetic, adaptable and ethical skills; preparing students and staff to work alongside AI, not to fear it; and closer collaboration with professional regulators.

    AI is being used in many professions, and the use will inevitably grow significantly over the next few years. Educators, regulators and employers need to work even more closely together to prepare students for this new world. Garfield Law is (currently) a one-off, and while it might be tempting to dismiss the development as tokenistic gimmickry, it is more than that.

    Professional courses are standing on the top of a diving board. We can choose obsolescence and climb back down, clinging to outdated practices and condemn ourselves to irrelevance. Or, we can choose opportunity and dive in to a more dynamic, responsive and human vision of professional learning.

    We just have to be brave enough to take the plunge.

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  • Making international academic spaces international – ProfHacker

    Making international academic spaces international – ProfHacker

    In this post on making international academics spaces truly international, Maha Bali (Egypt) teams up with Laura Czerniewicz (South Africa), Catherine Cronin (Ireland) and Tannis Morgan (Canada) to offer tips for conferences and journals.

    This article was co-authored by Maha Bali (Associate Professor of Practice at the Center for Learning & Teaching at the American University in Cairo, Egypt @bali_maha), Catherine Cronin (Strategic Education Developer at the National Forum for the Enhancement of Teaching and Learning in Higher Education, Ireland @catherinecronin), Laura Czerniewicz (Director of Centre for Innovation in Learning and Teaching, University of Cape Town, South Africa @czernie), and Tannis Morgan (Director of the Centre for Teaching, Learning, & Innovationat the Justice Institute of British Columbia, Canada @tanbob).

    Introduction

    Is the title of this piece an oxymoron? Aren’t international academic spaces international by definition? Unfortunately not: “international” too often (one might venture, almost inevitably) means the Global North, and indeed it usually means Europe and the USA. So, for example, announcements at European conferences of international speakers more often than not means those from the US (not even Canada, sometimes). This is a problem for obvious reasons: it perpetuates the skewed geopolitics of knowledge, renders invisible voices, views, and epistemologies from the Global South or even from peripheries within the North. Everyone is the poorer for it.

    Much lip service is paid to diversity and inclusion of diverse voices and knowledge, but little action is taken on the ground to truly challenge the status quo. But it is really a non-negotiable in the context of all that technology affords us today. It is unethical to claim to be international and to exclude, in practice, full participation. It is unacceptable to claim lack of awareness of international actors in all fields of knowledge when we have the resources and networks with which to find them. The reputation and credibility of such spaces (organisations, events and publications) is at stake

    By academic spaces we mean conferences, workshops, summits, journals, organisations and other academic structures which claim to be international. What follows are practical suggestions for genuine inclusion practices to ensure that international really means international.

    Money matters

    The issues here are about acknowledging limited access to funding, recognising real costs, and being aware of punitive exchange rates. What can be done?

    • Ensure that there is funding to bring participants to events. This should be a cost built into the budget of an event, like any other cost. It should prioritize offering funding to those unlikely to be funded by their own institutions or organisations, or who are unaffiliated. Otherwise, an event will be international in theory, but much less so in practice.
    • Be creative about funding structures in order to enable more people to attend. This could include sliding scales for participation (such as different registration fees), allowing people to pay more for their ticket in order to help support someone else to attend (e.g. via a scholarship fund), funded fellowships (e.g. CC Summit and Digital Pedagogy Lab), etc. See further ideas from Ashe Dryden.

    • Where speakers are paid to speak at an event, pay real costs. This includes travel to and from airports, visas, incidental costs, etc. Otherwise participants will have to subsidise their participation, usually at their own expense.

    • When organising accommodation conference special rates, include safe low cost accommodation options.

    • Be mindful of exchange rates. For example, be considerate when eating out at conferences with colleagues from countries where the exchange rates are unfavourable. Some of us have had meals with colleagues and have been appalled by the cost.

    • Many of us don’t drink, so when splitting bills, don’t include alcohol. Some of us won’t go out for dinner because of this cost.

    Genuine participation

    • Pay attention to who is invited to speak There has been, thank goodness, a great deal of attention paid to avoiding “manels” (i.e. all-male panels), although these continue. Our focus here is about including voices from the periphery. Think “outside of the box” about who is invited to speak (see point below about going beyond existing narrow networks). Think about who is invited to speak as keynotes, as well as in plenaries and on panels. Who is signalled as being the experts and who is signalled as being there to learn? In addition, make a conscious effort to make space for new voices.
    • Include a variety of epistemologies and criteria for acceptance. Ensure that criteria are explicit in welcoming and encouraging diversity. One way is to ensure that a Call for Proposals directly cites the work of a wide range of authors. We have seen journal CfPs on issues related to diversity and inclusion that cite exclusively white male authors on the topic. Mind you, any such reference list should be suspect.

    • Pay attention to roles. Think carefully about the roles. Ensure that the “experts” are not all from the Global North and “participants” from the periphery. Ensure that sessions are organized to ensure participants from the North have multiple opportunities to listen to those from the South, and those from the South can hear each other. In addition, ensure that membership of the conference committee, the core team of key conference organisers, and even the conference chairs is diverse. Diverse does not mean a token person from one or two minority groups, but a representative number of participants across relevant minority groups.

    • The shape of the programme. Ensure diversity across the programme. We can think of examples of events where all the Global South participants were in one panel or one stream. This is a form of marginalisation. Include a diversity of contributors on boards, and in leadership/facilitation positions.

    • Formats Small and poorer institutions are unlikely to fund someone to attend an event where the person is not speaking. Events where people go to learn/participate, or Unconference type events, are often unfundable internally — so funding needs to be provided. For many, funding is only available if they are making a contribution that is published in official proceedings, so try to provide them.

    • Lead times How early is the call put out? Many people in Global South people need longer times to get visas, local funds, etc. There are even instances where an invited speaker has not had sufficient time to get a visa, and thus could not travel to participate.

    • Language Consider how a variety of languages can be enabled. Some conferences put in place strategies to enable participation, through technology, buddy systems, etc.

    • Participation guidelines How are the values of the conference (re: safety, inclusion, respect) communicated to participants and others? What avenues are provided so that those who experience exclusion or marginalisation have an opportunity to communicate this to/with conference organisers — before, during, or after the event. The Mozilla Festival (#mozfest) provides one such exemplar of participation guidelines: https://mozillafestival.org/guidelines

    • Offer onsite childcare options or make your event child-friendly. It is much more complex for parents to travel to international (or really any conference not within driving distance) conferences far from home without the option of bringing their children with them. Yes, this is complicated to arrange. But some events do it, so it is not impossible.

    New networks

    • Disrupt “old boys’ networks” Ensure diverse leaders and organizers. This does not mean token diversity (as in 3-4 non-North people in a team of 20, but as international as you want your event to be), and in roles that allow taking action — not just for image. For example, some of us are on several editorial boards but are never consulted on anything related to diversity or anything else. There are cases of other editorial boards where we do have a role.
    • Enable social networking Provide opportunities for people to join up and meet one another at events. Offer a local person to host a handful of people at a local restaurant, for example.

    • Facilitate virtual participation Plan for and design that provisions exist for virtual or hybrid participants and presenters. There are several ways to do this, e.g. see http://virtuallyconnecting.org/ for an effective way of doing this.

    Above all, do not just celebrate diversity by paying lip service to it. Recognize that it takes hard work and a rethinking of the way things have been done in the past, and often some degree of discomfort. Learn from other examples. Accept that this will always be an aspiration and keep reflecting on what you do and iterate towards improving it. You are challenging hegemonic world systems of knowledge and it will take time to do it right. Keep involving diverse participants and organizers to choose the ways that they believe will help to achieve this. Useful links

    [Header image from Pixabay CC0 https://pixabay.com/en/continents-flags-silhouettes-human-975936]



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