Category: Recruitment & agents

  • Australia’s providers and peak bodies have their say on education reforms

    Australia’s providers and peak bodies have their say on education reforms

    The Bill, which contains a suite of integrity-focused reforms that will impact Australia’s international and higher education sectors, is progressing through parliament.

    With that, stakeholders have been weighing in. Here are some of the key points raised in submissions, focusing on education agents, TEQSA powers, and consultation concerns.

    Changes for education agents

    The Bill is set to tighten oversight of education agents by broadening the legal definition of who qualifies as an agent and introducing new transparency requirements around commissions and payments.

    Universities Australia urged the government to adopt a definition of education agent that “captures only those receiving commission for the direct recruitment of students on behalf of Australian institutions”, arguing this would provide greater certainty to universities and ensure compliance requirements remain proportionate.

    The International Education Association of Australia (IEAA) also raised concerns that the proposed definition remains overly broad. In its submission, the association warned that, without clearer definitions and published guidelines, existing arrangements – such as subcontracted marketing services or partnerships with education businesses – could inadvertently fall within the scope of education agent, increasing compliance burdens and legal risks.

    For these reasons, IEAA reiterated its earlier recommendation that the definition be adapted from the National Code 2018, or that an exemption schedule be developed covering government agencies, TNE partners, and contracted marketing firms.

    TEQSA-related changes and powers

    Elsewhere, the legislation also sets out that education providers will require authorisation from the Tertiary Education Quality and Standards Agency (TEQSA) – Australia’s national higher education regulator – to deliver Australian degrees offshore.

    The Bill will also give TEQSA clearer authority to monitor, and, if necessary, restrict or revoke offshore higher-education delivery, backed by new reporting obligations requiring providers to notify TEQSA of key changes to offshore operations and submit annual reports on all offshore courses, with specific details yet to be defined.

    Julian Hill, the federal government’s assistant minister for international education, recently defended this part of the Bill saying: “All that this part of the Bill is doing is making sure that TEQSA, as the regulator, has a line of sight to what providers are doing offshore – that’s all.

    “Right now, TEQSA, as the regulator, simply doesn’t have the data-flow to know reliably which providers are delivering in which markets… There’s no more power; there’s no more red tape; it’s simply saying: ‘You need to get authorisation.’

    “It’s straightforward. Everyone who is currently delivering automatically gets authorised. But then they just have to tell the regulator, so that they can run their normal risk-based regulation.”

    In its submission, IEAA said it supports the changes, providing they “do not penalise existing Australian education providers’ partnership arrangements/contracts with their offshore partners”.

    However, IEAA suggests a “phased implementation timeline that allows for some providers who are mid-way through contract signing with offshore partners to not be unnecessarily caught up, delayed or burdened by this new measure suddenly being enforced”.

    IEAA also argued that the Bill’s nine-month decision period for TEQSA – which could be stretched to 18 months if extended – is too long, warning that such delays would hinder providers’ ability to respond to opportunities and innovate. A three- to six-month timeframe would be more appropriate, it said, noting that long approval windows could deter offshore partners already navigating lengthy timelines for establishing new TNE agreements.

    Requiring notifications for every change in course offerings would impose a significant – and unnecessary – administrative burden without delivering meaningful regulatory benefit
    Go8

    The Group of Eight also raised TEQSA’s new requirements in their submission, writing: “There is no material difference between courses offered by Monash University onshore in Australia and those at Monash Malaysia. Requiring notifications for every change in course offerings would impose a significant – and unnecessary – administrative burden without delivering meaningful regulatory benefit.”

    Go8 said that without further clarity on reporting requirements, it is “difficult to determine whether this aligns with the intended light-touch approach” that the government has signalled.

    “For self-accrediting universities, reporting obligations should be kept to an absolute minimum and clearly linked to risk mitigation, ensuring compliance does not create unnecessary administrative burden. Importantly, reports should not request information that TEQSA can access through existing systems,” said Go8 in its submission.

    Sector consultation

    A lack of consultation was a major point of contention during last year’s debate on the previous iteration of the Bill, and several submissions argue that this continues to be a concern.

    English Australia acknowledged the “extensive engagement” undertaken by Hill, as well as ongoing consultation by the Department of Education – and noted that several improvements had been made since the 2024 version, including the removal of proposed enrolment caps.

    However, the ELICOS peak body added that “the vast majority of feedback” provided during the inquiry has been ignored and that the limited consultation that characterised the earlier Bill has “equally marked the drafting of the current version”.

    English Australia urged the government to pause the Bill to allow time for a collaborative and robust consultation with the sector peak bodies, and also to allow time for economic modelling on the cumulative impact of its provisions on the international education sector and the wider economy.

    Independent Tertiary Education Council Australia (ITECA) takes a similar stance, describing engagement on matters within this Bill as “challenging”.

    “ITECA has been unequivocal in lending support to measures that will genuinely enhance integrity objectives,” wrote ITECA CEO Felix Pirie in its submission.

    “As you will appreciate, ITECA cannot lend such support in the absence of collaborative and open dialogue, especially when the sector is ambushed by the tabling of legislation in the parliament. Improved integrity must be delivered through improved integrity and transparency in government processes, decision-making and collaborative engagement with the sector.

    Pirie and his team are recommending that should the reforms pass, they be subject to review by an external reviewer within two years of commencement of those provisions.

    All submissions can be viewed at this link.

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  • UCL granted extra CAS numbers after exceeding allocation limit

    UCL granted extra CAS numbers after exceeding allocation limit

    Last week, The Guardian reported that hundreds of international students were contacted by UCL after the institution exceeded its allocation of Confirmations of Acceptance for Studies (CAS) – an electronic document issued by the Home Office and required for student visa applications.

    Students were told they would have to defer their studies to 2026, with many students fearing they’d be left out of pocket, having already spent significant funds on travel and accommodation.

    At the time, the university attributed the issue to an “extraordinary surge in demand”. This week, however, it has apologised for the disruption and assured affected international students that they can now begin their studies at UCL, following the allocation of additional CAS numbers.

    “We wholeheartedly apologise to all those who have been impacted by the recent uncertainty and we are incredibly grateful for their patience. Our teams are now working quickly to contact students directly with updates and support,” said a spokesperson for the university.

    “We also thank the Home Office for working swiftly to assist us in obtaining the additional CAS numbers we requested.”

    The university has offered to pay GBP £1,000 for students to make applications through UK Visa and Immigration’s ‘super priority service’.

    Our teams are now working quickly to contact students directly with updates and support
    UCL spokesperson

    Last week, UCL said it experienced “significantly more applications and acceptances of offers than anticipated” leading to it exceeding the number of CAS allocated by the Home Office. The university’s planning is based on historical data and expected trends, which take account of attrition rates and other factors, a spokesperson told The Guardian.

    UCL has a significant international student body – in 2024/5, the university had a total of 51,793 students, of which 52% were from overseas.

    The institution is expected to be one of the hardest hit institutions by the UK government’s proposed levy on higher education, which could see universities taxed on the income they make from international student fees.

    According to recent analysis from the Higher Education Policy Institute (HEPI), the greatest financial losses are expected to fall on major metropolitan universities with high proportions of international students. UCL – which derives 79% of its tuition fee income from non-UK students – could face losses of up to £42 million.

     

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  • UAE leads MENA surge as international study interest soars by 90%

    UAE leads MENA surge as international study interest soars by 90%

    Keystone search data reveals the UAE, along with other MENA destinations, is benefiting from shifts in global international study demand during 2025, with an increase of nearly 90% in search interest in June 2025 compared to last year.

    Although the MENA destination is expecting growth, the UAE’s rise is particularly notable, drawing highly diverse audiences from South Asia (especially India and Pakistan), Southeast Asia (Singapore and Indonesia), East Asia (Hong Kong China), and Europe (France, Germany). There has also been a modest uptick in interest from US students.

    Keystone’s data – which measures relative search interest from millions of monthly searches on Keystone websites – points to subject availability and tuition fees as the two leading factors influencing student decisions to study in the MENA region, as India remains the UAE’s largest source of international interest, with the fastest-growing audiences in 2025 being India, Singapore, France, the US, and Germany.

    Ultimately, Dubai is not just offering education but a launchpad for global careers, with an ecosystem that is becoming increasingly difficult to replicate, given the current policy headwinds.
    Suneet Singh Kochar, CEO of Fateh Education

    “The global landscape of international education is shifting, and traditional destinations like the US, UK, Canada, and Australia (the ‘Big Four’) are facing increasing pressure from visa constraints, immigration policy tightening, and affordability concerns. As global mobility patterns evolve, Indian and South Asian students are actively exploring alternative destinations that offer both quality and pragmatism, and Dubai is emerging as a frontrunner,” Suneet Singh Kochar, CEO of education consultancy, Fateh Education, told The PIE.

    “Another trend that I see, when it comes to Dubai’s growing appeal, is the uptick in interest for undergraduate studies in addition to the students going there to pursue their masters. For Indian families, it provides the perfect balance – global education within a four-hour flight radius, cultural familiarity, and significantly greater parental access and peace of mind. Safety, quality healthcare, and multicultural inclusivity further reinforce Dubai’s appeal for families looking for a secure, supportive environment for these younger students.”

    The Ministry of Higher Education and Scientific Research (MoHESR) has announced that students applying to the higher education institutions based in the UAE for the upcoming Fall 2025-2026 intake must accept or reject their offers by August 11, 2025, via its electronic portal. All program acceptances and related steps must be completed by this deadline to ensure smooth processing.

    With encouragement for students to regularly monitor their applications and promptly fulfil any additional requirements set by institutions, the MoHESR has significantly simplified admissions, reducing document requirements by 86%, cutting the application time and enabling registration at 59 higher education institutions across the country.

    “Ultimately, Dubai is not just offering education but a launchpad for global careers, with an ecosystem that is becoming increasingly difficult to replicate, given the current policy headwinds. Today, over 42% of Dubai’s international student population is Indian – clear evidence of the region’s growing credibility and resonance with India,” Singh Kochar added.

    “Dubai’s high graduate employment rate is backed by a system where universities are closely aligned with national priorities, offering programs in areas like AI, sustainability, logistics, and fintech that are directly connected to the country’s economic vision.”

    Elsewhere, Singh Kochar commended Dubai’s institutions for their strong ties to industry – providing students with access to internships, live projects, and employer networks during their studies.

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  • NZ’s new study visa rules strike chord with Australian sector

    NZ’s new study visa rules strike chord with Australian sector

    The New Zealand government announced earlier this week that, from November, Immigration New Zealand (INZ) will increase permitted work hours for study visa holders, extend work rights to all tertiary students on exchange or study abroad programs. It may also introduce a short-term work visa of up to six months for graduates not eligible for a post-study work visa.

    While the relaxations are a key part of New Zealand’s push to boost international student numbers by over 40% by 2034, INZ has also clarified that students who change their education provider or lower their study level will need to apply for a new visa, rather than simply requesting a variation of conditions on their existing one.

    The mandate has struck a chord with Australia’s international education sector, where some individuals and associations have been calling for an overhaul of the study visa system, specifically on linking study visas to the institution of initial enrolment.

    Commenting on New Zealand’s recent changes, Ravi Lochan Singh, managing director, Global Reach, wrote in a LinkedIn post that instead of banning agent commissions for onshore student transfers to address attrition, Australia could “just copy” the neighbouring country’s approach. 

    “Australia is currently facing a significant issue where students use higher ranked or low-risk universities (as categorised by Home Affairs) to secure their student visas easily and then after the first semester of studies, the students get moved to private colleges offering higher education degrees,” Singh told The PIE News. 

    According to Singh, while such moves, often made by Indian or Nepali students with the help of onshore immigration agents, may be genuine, they “waste” the efforts of offshore education agents and universities that initially recruited the students.

    “Some policy makers feel that students have a right to choose the correct education provider and if they feel that what they desire as a customer can be met at private colleges, they should be allowed to move,” stated Singh. 

    “However, we also have the situation where students have demonstrated their available funds through an education loan which is issued in the name of a particular university,” he added. If the student does move institutions, the education loan is not valid as a demonstration of funds and thus the argument that the students should be asked to apply for a fresh student visa.”

    According to Singh, many international students, particularly from South Asia, who arrive in Australia on education loans often find themselves without “available” or “accessible” funds when they switch providers and are required to show new financial evidence.

    It would appear that three modern advanced economies who have championed consumer protections and who have established international study destinations believe this measure is not contrary to ‘consumer choice’
    Gareth Lewis, Western Sydney University

    Moreover, a recent report by Allianz Partners Australia revealed that over 61% of international students found daily life in the country “significantly more expensive than expected”, with more than a quarter considering withdrawing from their studies due to financial woes. 

    “While we are discussing attrition and student movements once the student is onshore, we also need to acknowledge that university fees have been increasing and students are beginning to question ROI. Thus there is an argument for more student visa grants for higher education degrees at TAFE and private providers,” said Singh. 

    “The fees of such programs is much lower to what is charged at the universities. If this happens, the students who are more price sensitive will join the TAFE and private providers right in the beginning and universities will have only those students who can afford the degree and likely to complete them at the university itself.”

    While Australia’s Ministerial Direction 111, which replaced MD 107, provides immigration case officers stricter guidance on assessing the Genuine Student requirement, and introduces a two-tier visa processing system that prioritises institutions with strong compliance records and low visa risks, it influences the decision-making process, not the entire visa mechanism unlike New Zealand’s recent move. 

    However, New Zealand is not the only model Australia could look to, according to stakeholders.

    A recent submission by the Association of Australian Education Representatives in India (AAERI) to the ministers for education and home affairs in Australia pointed to examples from the UK and Canada, where students must obtain a new Confirmation of Acceptance for Studies (CAS) and a new study permit, respectively, if they wish to change institutions.

    “Australia’s recent reforms, such as closing the concurrent CoE loophole and requiring CoEs for onshore visa applications, are steps in a similar direction but do not go far enough to address the core issue of unethical student poaching, misuse of student visa and provider switching,” stated AAERI in its submission in May to the Labor government. 

    After New Zealand’s changes were announced, regional director, Western Sydney University, Gareth Lewis also echoed a similar opinion on Australia’s reluctance to do what New Zealand, the UK, and Canada have done. 

    “It would appear that three modern advanced economies who have championed consumer protections and who have established international study destinations believe this measure is not contrary to ‘consumer choice’,” read Lewis’s LinkedIn post. 

    “Unfortunately Australia believes it is. This needs to change.” 

    Find out more about how Australia can improve its visa system at The PIE Live Asia Pacific 2025 on July 30, during the session “Visa status: MD111 and MD106 mapping – is the current visa system working?”, which will explore the impact of current visa policies on HE, VET, and ELICOS sectors, covering genuine student assessments, onshore switching, and ways to improve the operating environment. Check out more details here – PLAP 2025 agenda.

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  • 43% of England’s universities face deficits

    43% of England’s universities face deficits

    The latest report from the Office for Students (OfS) paints a stark picture of mounting financial pressures across the higher education sector.

    The analysis suggests that 43% of institutions now forecast a deficit for 2024/25, in contrast with optimistic projections made by institutions that had looked to an improvement in financial performance for the year.

    The key driver is lower-than-expected international student recruitment, according to Philippa Pickford, director of regulation at the OfS.

    “Our independent analysis, drawn from data institutions have submitted, once again starkly sets out the challenges facing the sector. The sector is forecasting a third consecutive year of decline in financial performance, with more than four in ten institutions expecting a deficit this year,” she said.

    “We remain concerned that predictions of future growth are often based on ambitious student recruitment that cannot be achieved for every institution. Our analysis shows that if the number of student entrants is lower than forecast in the coming years, the sector’s financial performance could continue to deteriorate, leaving more institutions facing significant financial challenges,” said Pickford.

    We remain concerned that predictions of future growth are often based on ambitious student recruitment that cannot be achieved for every institution
    Philippa Pickford, Office for Students

    Total forecasts continue to predict growth of 26% in UK student entrants and 19.5% in international student entrants between 2023/24 and 2027/28. However, in its report, the OfS said that “at an aggregate level, providers’ forecasts for recruitment growth continue to be too ambitious”.

    Speaking to The PIE News on the topic, David Pilsbury, secretary to the International Higher Education Commission (IHEC), said that university target setting is, and has been for many years, “disconnected from reality”.

    “There are not enough people that really know what their recruitment potential really is and how to deliver it, not enough people who push back on finance directors and university executive groups that see overseas recruitment as a tap that can simply be turned on to fill the funding gap, and not enough people developing the compelling business cases that put in place the infrastructure necessary to deliver outcomes,” he said.

    IHEC recently released a landmark report urging action across several areas of UK higher education, including international student recruitment.

    Pilsbury described the need to build “coalitions of the willing” between universities and with private providers – of data, admissions services, recruitment and beyond – to drive innovation, execute new models and establish different outcomes for the UK sector. The IHEC report warned that “failing to secure the future of international higher education in the UK would be an act of national self-harm”.

    Data for 2023/24 from the UK’s Higher Education Statistics Agency (HESA) reflects the uncertain environment for international students lately, caused by tightened dependant rules, uncertainty about the UK’s Graduate Route and unwelcoming messaging from the previous Conservative government. 

    Total international student enrolment in the UK fell from 760,000 in 2022/23 to 730,000 last year. Currency devaluations in markets such as Nigeria and Ghana contributed to the decline, with Nigerian student levels dropping most dramatically by 23%. 

    Pickford does not expect to see multiple university closures in the short-term, but said that the “medium-term pressures are significant, complex and ongoing”.

    “Many institutions are working hard to reduce costs. This often requires taking difficult decisions, but doing so now will help secure institutions’ financial health for the long term. This work should continue to be done in a way that maintains course quality and ensures effective support for students,” she said.

    “Universities and colleges should also continue to explore opportunities for growth to achieve long-term sustainability. But some superficially attractive options, such as rapid growth in subcontractual partnerships, require caution,” Pickford warned.

    Against a challenging operating environment, the OfS said it welcomes the work of Universities UK’s taskforce on efficiency and transformation.

    The taskforce was announced earlier this year and was set up to drive efficiency and cost-saving across universities in England through collaborative solutions, including the exploration of mergers and acquisitions.

    The report comes as UK stakeholders brace for the government’s imminent immigration white paper which is expected to include restrictions on visas from some countries and also changes to the Graduate Route.

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  • Agent Advisory Groups set to strengthen UK-East Asia recruitment links

    Agent Advisory Groups set to strengthen UK-East Asia recruitment links

    Addressing the audience at the British Council’s East Asia Education Week 2025, held in Hong Kong, Xiang Weng, visa outreach officer for South China/ West China/ Hong Kong and Macau Visa, British Consulate – General Guangzhou, described a “new concept” which would see agent advisory groups set up to enhance collaboration.

    “One of our colleagues from Vietnam set up what we call our Agent Advisory Groups and tested the concept there. Now, we plan to expand it across the rest of East Asia,” said Weng.

    “By having these advisory groups, UKVI can build a much stronger connection with agents, gain valuable local intelligence, and share insights with our Home Office colleagues. This will help us introduce and improve our visa services across the region.”

    Though UKVI didn’t confirm plans to introduce agent advisory groups in the broader East Asian region to The PIE News, it noted that it continually works with overseas stakeholders, including the British Council, to support prospective students by addressing their questions about the UK visa system.

    Over the years, Vietnam has played a pioneering role in the UK’s efforts to increase transparency among agents in East Asia. 

    By having these advisory groups, the UKVI can build a much stronger connection with agents, gain valuable local intelligence, and share insights with our Home Office colleagues.

    Xiang Weng, British Consulate-General Guangzhou

    Just last year, over 130 education advisers in Vietnam earned the prestigious “I am a UK-certified counsellor” badge, as part of the Agent Quality Framework, showcasing their expertise and deep understanding of the UK as a study destination.

    According to Weng, the concept’s success in Vietnam can be emulated in the broader East Asian region. 

    Though visa approval remains high in East Asia, students still fall victims to common mistakes, she explained.

    “Some students forget to provide a TB (tuberculosis) certificate or evidence of finances which can impact their applications,” stated Weng. 

    “In countries like Japan, Korea, Malaysia, Singapore, China, and Hong Kong, when applying for a student visa, you only need to submit your passport and TB certificate. That’s it. You don’t even need to apply for IELTS or provide evidence of finances.”

    Though visas challenges have not proved to be a major barrier for UK universities accessing the East Asian student market, intra-regional mobility and price concerns are leading to fluctuations in demand for UK education, as reported by The PIE News. 

    According to Daniel Zheng, managing director, HOPE International Education, safety concerns and career prospects have also become key factors influencing student choices in East Asia, particularly in China.

    To tackle these challenges, UK universities are increasingly turning to in-house employability services and other affordability options for international students. 

    “In terms of affordability, many UK universities, including ours, have in-house employability service teams. Their role is to enhance students’ employability and expand their career opportunities after graduation,” stated Scarlett Peng-Zang, East Asia regional head, University of Nottingham. 

    “So I believe that there’s something everyone is working on regarding addressing the economic uncertainty. I found lots of UK universities offer alternative payment options to improve affordability. So is the same for Nottingham University.”

    As rankings of East Asian universities rise and the countries set mammoth targets for international students, agencies are also looking inward for recruitment opportunities, expanding beyond the UK. 

    “In the past six months, my colleagues and I have traveled to Singapore and Malaysia three times, visiting UK university campuses like Southampton and Nottingham, as well as boarding schools like Epsom College,” stated Zheng.

    “This indicates that there is significant interest – not just from us, but also from our partners and institutions – in the Malaysian market, particularly from China.”

    These changing trends come at a time when UK institutions are under pressure to measure the return on investment of their agents, according to Fraser Deas, director, client success, Grok Global. 

    “We are noticing that UK institutions are under pressure to measure the ROI of their agents. How can we work with them, along with in-country staff, to ensure that agencies provide evidence that these partnerships are going well? There’s important work to be done in that sense,” stated Deas. 

    “I think there is a genuinely good understanding in the sector of the difference between in-country staff and agents. The role of a third party should be to facilitate that relationship without interfering, but it remains very important.”

    Agents and universities having a direct relationship has also become important for UK-East Asia relations, with organisations like BUILA demonstrating how agents can be compliant with the UK National Code of Ethical Practice as the Agent Quality Framework comes in focus. 

    As per Dave Few, Associate Director, Jackstudy Abroad, while education agents are already performing well, there is a concern about maintaining quality as more agencies enter the market, particularly through aggregators.

    “In my unbiased perspective, I think agents are already doing a fantastic job. The key factor is the quality of information – ensuring that as the barrier for entry for new agencies lowers through aggregators, the quality remains consistent,” stated Few. 

    “Whether that means requiring a year of training from the very beginning or another measure, the priority should always be keeping the student at the heart of the conversation, not revenue.”

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  • Scotland’s “sleeping giant” looks to international recruitment

    Scotland’s “sleeping giant” looks to international recruitment

    Although the history of the institution dates back over 100 years, it only achieved degree-awarding powers last year. Specialising in agriculture and life sciences, SRUC hopes to become an increasingly attractive choice for international students.

    “For many years, SRUC’s been a sleeping giant,” SRUC’s principal and chief executive Wayne Powell told The PIE News. “Now we’ve awoken and we can see huge amount of potential in what we can offer here in Scotland.”

    Offering international masters programs including international food and agriculture business, business consultancy and project management, Powell said the institution is “creating a future which is much more aligned to what students for the future will want to do” – with international recruitment efforts largely looking to students from India, Pakistan, Nigeria and other parts of sub-Saharan Africa.

    With six campuses located around Scotland, SRUC’s Edinburgh campus launched a £1.8 million vertical farming innovation centre in January, making it the first Scottish higher education institution in Scotland to create a commercial-sized vertical farm to help address global and local food production challenges.

    “Some of the things that we work on are at the nexus of the most important challenges facing society. So how do we feed a growing world?” explained Powell. “How do we support environmental sustainability?”

    He continued: “We are interested in attracting students that have an identity and an interest in sustainability and how the sustainability will play out over their lifetimes”.

    But while sustainability is undeniably a focus for the institution, Powell stressed that prospective students are also being enticed by curriculums focussing on business – especially as SRUC runs its own “successful consultancy business”.

    Now we’ve awoken and we can see huge amount of potential in what we can offer here in Scotland
    Wayne Powell, SRUC

    Learning about international agriculture, food and business in tandem is also a focus for programs, “particularly the potential for acquiring those business skills as part of a green economy”, Powell said.

    “And our location in Edinburgh [creates] a fantastic opportunity to come and live and work and study in a great city,” he added.

    “There’s something here which is going to be attractive and we’re keen to market that in the right way and creating the first cohort of students coming into something really special.”

    It comes as Scotland has taken steps to position itself as an attractive destination for international students. In late January, the country’s universities were encouraged to take “collective action” to promote Scotland as a study destination.

    In the same week, Scotland’s first minister John Swinney made the case for a bespoke visa for skilled international students graduating from the country’s colleges and universities. However, it is understood that the UK government has no plans to make good on these ambitions.

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  • ‘Free text box’ concern for UK agent-on-CAS protocol

    ‘Free text box’ concern for UK agent-on-CAS protocol

    The British Universities International Liaison Association (BUILA) has expressed concerns that the UKVI’s intention to introduce a new mandatory requirement to add agent details to the CAS will be undermined by inconsistency.

    Representing 144 institutions, BUILA has insisted that the proposed listing of agents on the CAS evidence form should be done by selecting from a drop-down list or combo box.

    A formal list of certified agents who have engaged with the national Agent Quality Framework training modules already exists and could be utilised to this effect.

    In advance of this new CAS requirement, BUILA members are also preparing a sector-wide database of contracted agents, where information on vetting and compliance issues can be shared among international directors to improve standards.   

    The UKVI, however, has reportedly told stakeholders that a standardised list of agents in a drop-down box format will not possible due to technical system limitations.

    The PIE News has contacted UKVI for clarification.

    In the past, the government has been criticised for its poor data infrastructure relating to visa applicant data, with many universities turning to private sector solutions such as the Enroly platform to improve data quality.

    The use of free-text form fields to capture information can greatly increase the variation of responses captured, making consistent reporting difficult. This issue already persists with naming protocols for international qualifications and language tests across the sector.

    The use of free-text form fields to capture information can greatly increase the variation of responses captured

    Recording agent names will be further complicated by variations in trading names for different global territories, along with the frequent use of subcontracted agents and franchises.

    The current expectation from UKVI is that universities will manually write the name of the contracted agent in the new field as it appears on their official service agreements.

    As such, this may be different to the name that a student might associate with having contracted application services from.

    Andrew Bird, chair of BUILA, speaking to concerned agents at the QA Higher Education conference said that it was still “unclear” why the government is collecting agent data or what the information will be used for.

    The news comes as the Labour government starts to release more information on policies relating to immigration. The use and monitoring of agents in the UK higher education was raised by the Migration Advisory Committee (MAC) in its review of the Graduate Route in 2024, with these new measures forming part of a direct response to those concerns.

    Recording agent names on CAS evidence will be tested later in Spring 2025, before becoming a mandatory requirement in the summer during the peak visa application period.

    Professor Brian Bell, chair of MAC, will be speaking at The PIE Live Europe, March 11-12 2025, alongside a town hall session from BUILA, where this issue will be discussed further. Tickets are still available for sector professionals wishing to participate.

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  • Sri Lankan students set their sights on Indian universities

    Sri Lankan students set their sights on Indian universities

    Discussions at the New Delhi event centered on India’s growing appeal as a destination for international students and a key partner for global institutions seeking to enhance their internationalisation strategies.

    “In our recent visit to Sri Lanka, we saw over 3,000 students express interest to study in Indian universities due to them being affordable and providing high-quality education,” shared Pankaj Mittal, secretary general, Association of Indian Universities. 

    “Earlier, students from Sri Lanka were only looking at the US, UK, and Europe but that’s not affordable for them anymore, which is why they are focusing on India.”

    Mittal stated that this phenomenon indicates a future where “India will prosper and become the destination where international students and educators will see potential.”

    According to the Study in India portal, over 72,000 international students studied in India for the academic year 2024/25.

    The rise in international students, especially from South Asia and Africa, has prompted the Ministry of Home Affairs to announce specialised visas dubbed the ‘e-student visa’ and ‘e-student-x visa.’

    Additionally, a ‘G-20 talent visa’ has been announced for scientists, researchers, faculty members, and scholar academicians from G20 countries. 

    Elsewhere, reports suggest that IIT Madras is considering establishing a branch campus in Sri Lanka, joining other IITs in their plans for international expansion.

    While international universities are making headlines concerning their expansion plans in India, Mittal highlighted that Indian universities are equally excited to collaborate with institutions abroad but need to find the right partners. 

    We are now handholding Indian universities to help them find the right partners and guide them on which areas they can collaborate in.
    Pankaj Mittal, AIU

    “After the National Education Policy came into the picture, Indian universities are looking forward to more collaborations with international universities,” said Mittal. 

    “The only issue right now is that we need to help Indian universities, especially public ones, with capacity building. We are now handholding Indian universities to help them find the right partners and guide them on which areas they can collaborate in.”

    Through its initiative ‘The Indian Network for Internationalisation of Higher Education’, which has 1,064 member Indian and international universities, AIU is helping Indian and international institutions advance their internationalisation strategies in India. 

    With a 17,000-strong student population, including over 210 international students, private institutions like UPES are partnering with top institutions across the world but want the benefits to be more ‘reciprocal’. 

    “Since the NEP, there have been a slew of regulations that are coming at a fast pace which are also overwhelming for us as Indian institutions,” said Ram Sharma, vice-chancellor, UPES. 

    “As an Indian institution we are pretty clear that we want the best for our students, which is why we have made it a policy to partner with the world’s top 100 universities, such as King’s College London, Edinburgh University, the University of Queensland, and more.”

    Though joint and dual degrees are becoming major attractions in partnerships between Indian and international institutions, Sharma believes it’s not creating the same excitement among Indian students as expected. 

    “Except for our partnership with the University of Queensland, many of our partnerships have participation of less than ten students,” said Sharma. 

    “So now we are talking about a campus on campus model, wherein we can partner with a well-established existing institution and experiment with other models in light of increasing TNE interest.”

    According to Rohit Kumar, director, international recruitment, partnerships, and mobility, University of York, a ‘culture of innovation’ that can benefit both Indian and international students can only be brought about by cross-disciplinary collaboration between the Indian education sector, international universities, and the Indian government.

    “Dedicated funding streams are needed to strengthen research capabilities between institutions, while international universities entering India must actively engage with industry,” said Kumar. 

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  • New UK government video targets international students

    New UK government video targets international students

    Secretary of state for education, Bridget Phillipson, addressed students considering studying abroad, highlighting the benefits of a UK education and promoting the country’s post-study work opportunities.

    “In the new academic year, we will welcome thousands of international students who will be starting courses in our universities and I hope to see many more in the future,” Phillipson said in the video shared by the UK Council for International Student Affairs (UKCISA).

    “The UK is a wonderful and safe place to study. Our country is home to some of the very best universities in the world – four of the world’s top 10 can be found right here in the UK.

    “An education from a British university has been the springboard for success for so many global trailblazers, from politics to business, from the arts to the sciences, in fact dozens of current and recent world leaders studied here in the UK and our universities have driven some of the most exciting and valuable research anywhere in the world.

    “You could be part of the next groundbreaking wave of research and join a new generation of inspiring leaders,” she told prospective students.

    Phillipson went on to describe some of the ways in which UK universities support their international students through pastoral support, work experience, scholarships and bursaries.

    “You’ll also get have the chance to join Alumni UK – a global group of people from around the world who have studied here. It’s a fantastic professional network that you can tap into to get great advice and guidance.”

    Phillipson went on to promote the UK’s Graduate Route, describing the opportunity which lets graduates “work, live and contribute” in the UK.

    International students forge international friendships so by studying abroad, you can help build bridges between our countries, and these connections help make the world a better, brighter place.

    Bridget Phillipson, UK secretary of state for education

    “Studying in the UK sets you up for success in your career, but it’s more than that. International students forge international friendships so by studying abroad, you can help build bridges between our countries, and these connections help make the world a better, brighter place.”

    Phillipson previously addressed international students in a video not long after stepping into the role in July 2024.

    On the release of the latest video, Anne Marie Graham, UKCISA chief executive, said she was “encouraged” to see the continuing messages of welcome and support from the UK’s education secretary.

    “Current and prospective students will also welcome the secretary of state’s ongoing support for the graduate visa and her reflections on the mutual benefits of a UK education – not just the contributions that international students make to the UK, but the positive impact on their own careers and ambitions,” she told The PIE.

    “We look forward to continuing to work with the UK government to ensure international students are welcomed and supported, from pre-arrival visas to post-graduation work opportunities, so that all international students have a positive experience studying here.”

    Pedram Bani Asadi, chair of the UKCISA’s Student Advisory Group commented: “I welcome the support from this government for international students’ hopes and dreams, and recognition of all the contributions we make to both UK culture and the economy.

    “Having access to the Graduate Route has been absolutely essential for me to be able to reinforce the skills I learnt in my studies and contribute to the UK. I appreciate all the friends and experiences I’ve had here and look forward to continuing my role as a #WeAreInternational student ambassador, and working with the UK government to support my fellow international students to have a positive experience.”

    Since Labour took came into power, sector stakeholders have noted the government’s more welcoming tone toward international students, a marked contrast to the rhetoric of the previous Conservative government.

    Despite a change in rhetoric, the Labour government has shown no intention of reversing the Conservative’s decision to ban international students on UK taught master’s courses from bringing dependants with them to the UK.

    “While the new government has said many positive things about international students, the focus on immigration remains acute,” said Jamie Arrowsmith, director of Universities UK International in an update to sector earlier this month.

    The UK’s international educations strategy is currently under review, and the rollout of the new approach is set for April.

    Sector leaders gathered at the QS Reimagine Education summit in London late last year to discuss priorities for the UK’s international education sector going forward, giving suggestions for a refreshed strategy, which included improved post-study work rights.

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