Category: Student Engagement

Tired of Awkward Silences? Upgrade your Think-Pair-Share – Faculty Focus

I’ve tried a few different techniques for class discussions over the years, some that I’ve written about previously in Faculty Focus. In recent years, I’ve dialed in a 3-step process for discussion in my face-to-face classes, which has helped me create an engaged classroom climate. It’s Think-Pair-Share (TPS), with some upgrades.

I refined my TPS process after attending Jeremy Rentz’s workshop “Put Your Hammer Down” (detailed in the Best of the 2021 Teaching Professor Conference). His key idea was “The person doing the learning is the person doing the work.” I thought about how to get my students to do more “work” in my large lecture-based classes. Although I knew the active learning benefits of a technique like TPS, I struggled to implement it well. There were often too many awkward silences for TPS to be as engaging as I would have liked. After Jeremy’s workshop, I made some upgrades to TPS that invigorated it for students and for me.

Step #1: Think
Upgrade: Discussion Bubbles

Instead of posing my discussion question after I’ve covered the content on my slide, I now put the question in a Discussion Bubble next to the content. Prior to implementing this, I would review the slide and then pose my question, either a specific one, or something general like “anyone have anything to add?” Then there would be the awkward silence while students think, and I would try to be chill. Having a Discussion Bubble primes students to think and be ready to share (in small or large groups) once I’m done reviewing the slide. It not only decreases the awkwardness (which seems to feed off itself), but it also increases small and large group discussion participation.

Sometimes these discussion bubbles include a polling question that I use to record and display students’ opinions (e.g., Do you prefer a, b, or c?). Students can then see that they are not alone in their views and are more confident to share their perspectives in Steps 2 and 3.

Step #2: Pair
Upgrade: 1-Minute Timer

I give students one minute to talk with classmates about their thoughts on the discussion bubble or their answer to the polling question. On the very first day, I tell students that I will use my watch to set a 1-minute timer and that we’ll have a few of these in every class. I believe that these short, reliable segments help students feel safe and avoid too-lengthy, awkward small-talk. At the end of the one-minute paired discussion, I don’t check to see if they need more time as I have large classes, and the level of discussion is variable. In recent course surveys (classes of 90-175 students), about 70% of students wanted to keep these 1-minute discussions and only 13% wanted to change them (some were undecided). Further, about 44% of students agreed that these 1-minute discussions helped them feel more connected to their classmates (42% had mixed or neutral feelings) and 63% said they were comfortable sharing in class. So, it’s not perfect for everyone, but it’s benefiting many students. Also, I don’t have students pair off every time that I have a discussion bubble—sometimes I skip Step 2 and go straight to Step 3.

After Step 1 and maybe 2, I incentivize large group discussion with an extra credit point for sharing aloud. I’ve written previously about my Fired-Up and Ready to Discuss process, which involves giving students up to 1 point each class (and 3-5 points total for the semester) for sharing aloud. I have undergraduate teaching assistants present and poised to enter the student’s point into the gradebook as soon as they say their name and share (and if they forget, they can find the teaching assistants after class). It’s an immediate reward that encourages sharing in a large class. Only about ½ of students in my large classes share aloud and earn Fired-up Points, but in a class of 100 students, getting 50 to talk aloud is enough to create an engaging classroom climate. In recent surveys, 70% of the students want to keep Fired Up (and only about 10% want to change it).

This upgraded TPS not only helps students “do the work,” but it also makes for a fun and engaging class. It gives my lectures a predicable rhythm that creates psychological safety for student engagement. It also helps me stay confident and relaxed, which isomorphically encourages students to relax and take the risk to share their thoughts.

Dr. Ashley Harvey is a professor in the Department of Human Development and Family Studies at Colorado State University (CSU). Since 2007, she has taught more than 10,000 students across 15 different courses in over 150 undergraduate and graduate sections. Dr. Harvey has spoken at TEDx, is a licensed marriage and family therapist, and earlier in her career worked at the CSU Veterinary Teaching Hospital as a grief counselor and educator.

References

Harvey, Ashley. “An activity that promotes engagement with required readings, even in large classes.” Faculty Focus. February 2017. https://www.facultyfocus.com/articles/effective-teaching-strategies/activity-promotes-engagement-required-readings-even-large-classes/

Harvey, Ashley. “Fired up and ready to discuss.” Faculty Focus. February 2020. https://www.facultyfocus.com/articles/effective-classroom-management/fired-up-and-ready-to-discuss/

Rentz, Jeremy. “Put the hammer down and build your teaching toolbox.” The Best of the 2021 Teaching Professor Conference. October 2021. https://www.magnapubs.com/wp-content/uploads/2021/10/free-report-Best-of-TPC-2021-opt.pdf

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March 10, 2025
Graduate Student Preferences Webinar | Collegis Education
Your graduate programs should be thriving, but if you’re relying on outdated outreach tactics, you’re leaving enrollments on the table. Today’s grad students expect more personalization, relevance, and connection. And if you’re not aligning with their needs, another institution will. The only way to meet them where they are is by asking the right questions and getting real answers. That’s exactly what Collegis Education and UPCEA did, and now we’re pulling back the curtain to share what we found.

Unlock Graduate Enrollment Growt
Proven Strategies for Engaging Graduate Students
Date: April 8, 2025
Time: 2:00 pm (Eastern) / 1:00 pm (Central)
Join Tracy Chapman, Chief Academic Officer at Collegis Education, and Bruce Etter, Senior Director of Research & Consulting at UPCEA, for their upcoming webinar “Unlock Graduate Enrollment Growth: Proven Strategies for Engaging Graduate Students.” In this session, they’ll reveal some surprising discoveries about graduate enrollment and the factors that drive impact and growth.

Walk away with a clear understanding of:
- graduate student needs and expectations,
- why grad students disengage during their enrollment journey,
- what information grad students are willing to give you and when, and
- how to best communicate and reach graduate students actively evaluating programs.
Who should attend:
- Presidents
- Provosts
- Enrollment leaders
- Marketing leaders
At the end, we’ll leave room for questions and conversion, and all attendees will receive a copy of the entire research report. See you on April 8!
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March 6, 2025
Beyond Syllabus Week: Creative Strategies to Engage Students from Day One – Faculty Focus
Ever wonder why students don’t read the syllabus, despite the time and effort we put into creating it? It serves as a contract between instructors and students (Eberly, Newton, & Wiggins, 2001), outlining the entire semester’s expectations, assignments, and deadlines. Yet, many students simply aren’t motivated to read it. They often find syllabi overwhelming, unengaging, or even unreadable. In many classes, professors go over the syllabus during the first week (Richmond, 2016), so frequently that students have dubbed it “syllabus week” — not exactly the most exciting start to a semester! Students often form impressions about their courses within the first few minutes of class (Roberto, 2021). Simply standing in front of the room and reading through the syllabus page by page isn’t the most engaging way to showcase what your class has to offer.

What if there were more effective ways to get students to not only read it, but to actively engage with it? Many students skip over it because learning management systems (LMS) like Canvas, Blackboard, and D2L now contain everything they need in one place. Yet, as instructors, we still rely on the syllabus to provide a clear roadmap for the semester.

So, how can we make it more engaging? Below are some strategies to encourage students not only to read the syllabus but to enjoy exploring what your class has to offer and what to expect throughout the semester. Here are five effective strategies to encourage students to engage with your syllabus. While some involve additional technology, leveraging these tools can enhance the experience and make the syllabus more interactive.
1. Use Notebook LM to create a podcast of your syllabus. Professors can use Notebook LM to generate a podcast version of their syllabus by uploading your syllabus and allow the AI to summarize and structure the content into an engaging audio format. This makes the syllabus more accessible and interactive for students.
1. Do polling questions using apps like PollEverywhere, Mentimeter and my favorite, Slido, to create interactive quizzes about key syllabus details. By turning the syllabus into a fun, live Q&A session, students engage actively while reinforcing important information about course policies, deadlines, and expectations in an engaging and memorable way.
1. Think-Pair-Share. Ask students to reflect on the following questions: How does this syllabus compare to others you’ve had? What strengths stand out to you? What challenges do you anticipate after reading it? Have them write down their thoughts individually, then pair up to discuss their responses. Finally, bring the class together for a group discussion, allowing you to clarify any questions or concerns as students share their insights. This activity not only helps students engage with the syllabus but also fosters a sense of community on the first day by encouraging interaction and shared understanding.
1. Have students annotate the syllabus. Have students annotate the syllabus—a great suggestion from an X post by Remi Kalir. In pairs or small groups, students will review the syllabus together, adding annotations that include clarifying questions, opinions on assignments and readings, and responses to course policies. Using a shared document like Google Docs allows everyone to see and engage with each other’s comments in real time. Another tool to use could be Perusall as the annotation tool. This not only helps students actively engage with the syllabus but also serves as a valuable community-building activity on the first day. The professor can then review the comments to address questions and provide further clarification.
1. Syllabus Station. In this community-building activity, students will work in groups to identify three key takeaways from the syllabus. At a designated syllabus station in a gallery walk, each group will review a hard copy of the syllabus, discuss its most important points, and write their top three on a large post-it poster. As groups rotate through the stations, they will add their insights to the poster, creating a collaborative summary of essential course information. This interactive approach encourages engagement with the syllabus while fostering teamwork. (I wrote an article on this in Faculty Focus, highlighting different first-day stations I use in class. Begin the Semester with Classroom Community Building Activities to Increase Student Engagement)
Many of these strategies align with community-building activities that foster a supportive and engaging classroom environment, encouraging student participation and a sense of belonging (Ricevuto & McLaughlin, 2022). By implementing one of these approaches, you not only help students engage with the syllabus but also strengthen classroom connections—creating a win-win situation.

Additionally, many of these techniques can be adapted for online courses with slight modifications. In an online setting, these techniques can be easily adapted:
- Annotation activities can be done using collaborative tools like Hypothesis or Perusall, where students can highlight and comment directly on the syllabus.
- Polling questions using Slido, PollEverywhere, or Mentimeter can be embedded in a live session or asynchronously in a discussion board.
- Gallery walk-style activities can be recreated using shared Google Docs, Padlet boards, or discussion forums where students contribute key syllabus takeaways.
- Podcast versions of the syllabus can be recorded using Notebook LM, making it more accessible for students who prefer audio content.
By making small adjustments, these interactive techniques can work just as effectively in an online environment, ensuring that students engage with the syllabus while also building a sense of community within the virtual classroom.

By using these interactive strategies, you can transform the syllabus from a passive document into an engaging, community-building tool. Whether through annotation activities, polling questions, collaborative discussions, or creative formats like podcasts, these approaches help students actively engage with course expectations while fostering a sense of connection with their peers. When students feel involved from the start, they are more likely to participate, ask questions, and take ownership of their learning. Creating a welcoming and interactive syllabus experience not only ensures students understand the course structure but also sets the tone for a supportive and engaging classroom environment—both in-person and online.

Dr. Joanne Ricevuto is the Assistant Vice President for Instructional Success, overseeing faculty programming at her institution and leading professional development workshops on key topics in higher education. She also serves as the managing editor for the Office of Instructional Success website. With over 20 years of experience in higher education, she has taught as a professor of early childhood education and has authored numerous articles on virtual learning and student engagement. She is also the co-author of Engaging Virtual Environments: Creative Ideas and Online Tools to Promote Student Interaction, Participation, and Active Learning.

References

Elberly, M. B., Newton, S. E., & Wiggins, R. A. (2001). The syllabus as a tool for learner-centered learning. The Journal of General Education, 50, 56–74.

Ricevuto, J. & McLaughlin, L. (2022). Engaging virtual environments: Creative ideas and online tools to promote student interaction, participation, and active learning. Stylus Publishing.

Richmond A. S. (2016). Constructing a learner-centered syllabus: One professor’s journey. IDEA paper #60. IDEA Center, Inc.

Roberto, M. (2021, April 9). Engaging students on the first day and every day: 7 strategies for connecting in the classroom. Harvard Business Publishing Education.
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February 26, 2025
Increasing Classroom Engagement – Faculty Focus
In undergraduate classrooms, instructors encounter a variety of students with diverse backgrounds and different personalities. Since discussion-based learning, both in-person and virtual, remains important, teachers should find ways to encourage student engagement in classroom activities and discussions. Student engagement is also critical to the success of students who are more self-directed and specialized, as it allows them to dive deeper into course material within their specialized areas of interest.

When more students are engaged, class conversations become richer, enhancing student learning. For instance, introverted students may have strong opinions and much to contribute but may hesitate to share during class. Students, whether introverted or not, might feel uncomfortable or uninterested in joining group discussions for various reasons. It is the instructor’s challenge to create a comfortable class environment. Not only will students benefit, but instructors can feel more at ease in their own classrooms.

Genuine connections between students are based on trust, which can be encouraged in several ways. Trust-building connections are fostered in an environment with instructor presence and constructive feedback. Students benefit from instructor buy-in, effort, and intention.

To boost classroom interaction and active participation, instructors can include proven strategies in their “teaching toolkit” to foster empathetic connections among their students. Here are some suggestions for your consideration:
- Outline course guidelines clearly. Students need to understand what is expected of them in your course. If class participation standards are set from the beginning—with appropriate explanations regarding “why”—student buy-in should increase. After students understand course expectations, instructors should make every effort to give students timely and constructive feedback. Doing so keeps students accountable and reinforces the course guidelines.
- Model reflective listening. When students participate in a class discussion, instructors should make eye contact, give full attention, and provide visual cues to show understanding. Taking a moment to paraphrase or ask clarifying questions shows engagement and listening on the instructor’s part.
- Encourage reflective listening. Help reduce distractions when students speak. Invite students to validate each other’s responses. Brief instructor participation when students are having group discussions and modeling behavior you seek to encourage can go a long way.
- Praise appropriately. Offer brief, genuine praise when students reflectively listen to each other and provide gentle reminders when appropriate.
- Creatively introduce group discussions. Mix things up. Consider having students draw questions from a hat for discussion or assign a different group member to lead the discussion for each question. You may wish to time discussions or set goals so student groups stay focused and on task.
- Use a variety of classroom activities, but don’t overdo it. Include a group discussion or short activity during every class period. Recognize that classroom activities are like seasoning on food—a little is great, but too much can be overwhelming. Classroom activities should drive home the purpose of the course material being covered. In-class activities can break up what may be perceived as monotony by students.
- Encourage students to interact with new classmates. Student groups should rotate frequently to ensure that everyone has the opportunity to interact with different individuals. You may wish to randomly assign groups to mix students up.
- Invite alternative views. Be sensitive to different perspectives and alternate points of view. Help students recognize that conflicts can be resolved without contention. Students don’t have to agree on a particular topic or point of view, but they do need to show respect to others. To help students and teachers better understand the importance of respecting different perspectives, share a mantra with your students, such as: “Seek to understand before seeking to be understood” to emphasize the value of listening and understanding others’ viewpoints before expressing one’s own views to foster a more respectful and open-minded classroom environment.
- Use peer feedback grading. Learning to give constructive feedback is a skill students can learn with practice. Prompting from the instructor can go a long way when it comes to feedback. Making suggestions such as having students include pros and cons or commenting only on things that are in the student’s control may be helpful.
- Share stories. Who doesn’t enjoy an interesting and relevant story? Stories help students remember information in a fun way. Collect stories that illustrate key principles and important points you’re trying to teach. Stories are relatable and can put listeners at ease.
- Encourage students to share their own stories. Classrooms consist of diverse individuals with a multitude of different stories and perspectives. Sharing stories is an excellent way for students to learn more about the worldviews of others.
- Use appropriate humor. Laughter creates connection. Including tasteful humor in activities and discussions can improve student buy-in and retention. An easy place to start could be to include a joke or riddle-of-the-week for your class to contemplate.
- Invite student feedback. Make course consistency and fairness a priority. Students need to feel they are valuable and their opinions matter. After receiving excellent feedback, instructors should seriously consider making appropriate changes.
Recognize that potential pitfalls can also accompany increased student engagement. Classroom challenges may include:
- Uneven participation or nonparticipation. Some students may attempt to dominate activities and discussions. In any group, some individuals will always be more talkative while others will be quieter.
- Inconsistent results. No two student groups are ever the same. What works in one class may fail spectacularly in another. Stay flexible and be ready to move on if something isn’t working.
- Time management. Activities may take longer than anticipated, so be conscious of the clock. Setting a timer can be helpful to keep everyone on task.
- Student conflicts. Disagreements can lead to conflict, so it’s important to foster a culture of classroom respect to minimize conflict and prevent personal attacks.
- Overwhelmed introverts. Some students may feel uncomfortable speaking and participating in group activities, but be patient and gently encourage their involvement.
- Increased preparation time. Successful activities often need advance planning and materials, so keeping a list of activity and discussion ideas can help avoid last-minute scrambling.
While practice doesn’t necessarily make perfect, expect to have some less-than-perfect experiences as you adjust your teaching style to incorporate some of these techniques. Keep what works—jettison the rest. With forethought and practice, you can make your classrooms more open and inviting to your students.

Dr. Allie Hamstead DC is an Assistant Professor of Clinical Sciences at Sherman College of Chiropractic. She specializes in perinatal and pediatric care. She graduated from the University of South Carolina in 2007 and Sherman College in 2012. She is a practicing chiropractor in Simpsonville, South Carolina and mother to four daughters.

Kenneth L. Alford is a professor of Church History and Doctrine at Brigham Young University and a Colonel, U.S. Army (Retired). He has authored/edited 13 books and over 200 articles.
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February 21, 2025
The Power of Students’ Stories – Faculty Focus
The power of human stories is undeniable. Whether conveyed through music, art, writing, or oral storytelling—sharing one’s lived experience can have a profound impact. Stories connect people by tapping into their universal emotions, experiences, and values. They can also preserve and pass on traditions, customs, language, and culture or be utilized as a persuasive tool to inspire action.

In educational settings, storytelling can be transformative. When students are given opportunities to reflect on their lives and narrate their experiences, they can better understand themselves and others. Stories also give students a voice, which is particularly important for those who are disenfranchised. By sharing their stories, the inequities they experience are humanized, which might lead to institutional change, such as policy shifts that can close equity gaps.

Ways to Integrate Storytelling in the Classroom
1. Storytelling Templates: Offer a simple storytelling template to guide students in their reflective thinking and writing. It might be helpful to have them consider the main characters, setting, and plot of their narratives. Stories can be organized chronologically, thematically, or by using a cause/effect or problem/solution design.
Example:
1. What are your goals in school? How will having an education improve your life?
1. What challenges, if any, have you experienced in school?
1. How are you working to overcome these challenges?
1. How can the school help you succeed? What support or resources would help?
1. Interactive Journals: Utilize an interactive journal, where students can share their stories. Then, a teacher can respond with positive feedback, questions, or additional reflective prompts.
1. Exit Tickets: Give students exit tickets at the end of class so they can write stories to share personal connections they have made with class concepts. This can help them slowly feel more comfortable sharing their stories and begin to see the relevance of the material to their personal or professional lives.
1. Human Library: Every student has a story to share. It might be about their role as a student, athletic accomplishments, time in the military, or experiences in a family. Each student’s story is like a book that their classmates can “check out” to learn more about them.
1. Student Interviews: As an icebreaker during the first week of class, students can create interview questions so they can get to know their classmates. Ideally, they will meet most, if not all, of their peers, which will help them start to build a classroom community.
1. Creative Outlets: Encourage students to share their stories through podcasts, blog posts, comic strips, posters, or presentations. Creative expression may help students talk about experiences that are difficult to put into words.
Although there are many benefits to having students share their stories, there may also be challenges to consider. For some students, it can be emotionally draining to revisit past experiences, especially if they are traumatic. As such, it is important for teachers to approach these activities with compassion and understanding.

Considerations for Respectful Storytelling
1. Safe Learning Spaces: Building a safe learning space where trust is built may prime students for sharing their stories. This takes time, so teachers may want to wait to assign storytelling until rapport has been built in the classroom.
1. Promote Boundaries: Not everyone will feel comfortable sharing their stories. Teachers may give students the option to opt out or to choose what parts of their stories they feel comfortable sharing.
1. Encourage Respectful Listening: The audience should have clear expectations for how to respectfully listen to their classmates’ stories. By using empathetic body language such as leaning in, nodding, and making eye-contact when a student is opening up, it can have a profound impact and provide validation.
1. Alternate Assignments: If speaking openly is too personal, teachers can let students share their stories in alternate formats. Consider creative outlets, such as art, music, or memory boxes.
1. Model Vulnerability: Teachers can model storytelling in class. Then, they can speak to the courage it takes to be vulnerable in front of others.
1. Acknowledge Effort: When students do take the risk and open up in class, teachers can genuinely praise their efforts. This is particularly important when students are sharing a tough topic.
Incorporating storytelling into the classroom can empower students to share their unique experiences and perspectives. By thoughtfully guiding these activities, teachers can create spaces where all students feel seen and valued. When students share their stories, they build bridges of compassion, which can foster inclusion in the classroom and enrich the learning community.

Amy M. Anderson, EdD, teaches communication studies courses at Spokane Community College and Whitworth University. She earned her doctorate in teaching and learning from Grand Canyon University and her master’s degree in communication and leadership studies from Gonzaga University. Amy enjoys researching, writing, and presenting on topics relating to communication, higher education, leadership, teaching, and reflective practice. She is also passionate about improving equity, diversity, and inclusion in and out of higher education institutions.

Kelly R. Maguire, EdD, teaches for the College of Doctoral Studies at Grand Canyon University. She earned a doctorate in teaching and learning from Grand Canyon University, a master’s degree in English, and a master’s degree in elementary education from Northern Arizona University. Her bachelor’s degree in elementary education was earned at the University of Arizona. Her research and presenting interests include teacher training, pre-service teachers, microteaching, content knowledge, and reflective practice.
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February 14, 2025
The Power of Students’ Stories – Faculty Focus
The power of human stories is undeniable. Whether conveyed through music, art, writing, or oral storytelling—sharing one’s lived experience can have a profound impact. Stories connect people by tapping into their universal emotions, experiences, and values. They can also preserve and pass on traditions, customs, language, and culture or be utilized as a persuasive tool to inspire action.

In educational settings, storytelling can be transformative. When students are given opportunities to reflect on their lives and narrate their experiences, they can better understand themselves and others. Stories also give students a voice, which is particularly important for those who are disenfranchised. By sharing their stories, the inequities they experience are humanized, which might lead to institutional change, such as policy shifts that can close equity gaps.

Ways to Integrate Storytelling in the Classroom
1. Storytelling Templates: Offer a simple storytelling template to guide students in their reflective thinking and writing. It might be helpful to have them consider the main characters, setting, and plot of their narratives. Stories can be organized chronologically, thematically, or by using a cause/effect or problem/solution design.
Example:
1. What are your goals in school? How will having an education improve your life?
1. What challenges, if any, have you experienced in school?
1. How are you working to overcome these challenges?
1. How can the school help you succeed? What support or resources would help?
1. Interactive Journals: Utilize an interactive journal, where students can share their stories. Then, a teacher can respond with positive feedback, questions, or additional reflective prompts.
1. Exit Tickets: Give students exit tickets at the end of class so they can write stories to share personal connections they have made with class concepts. This can help them slowly feel more comfortable sharing their stories and begin to see the relevance of the material to their personal or professional lives.
1. Human Library: Every student has a story to share. It might be about their role as a student, athletic accomplishments, time in the military, or experiences in a family. Each student’s story is like a book that their classmates can “check out” to learn more about them.
1. Student Interviews: As an icebreaker during the first week of class, students can create interview questions so they can get to know their classmates. Ideally, they will meet most, if not all, of their peers, which will help them start to build a classroom community.
1. Creative Outlets: Encourage students to share their stories through podcasts, blog posts, comic strips, posters, or presentations. Creative expression may help students talk about experiences that are difficult to put into words.
Although there are many benefits to having students share their stories, there may also be challenges to consider. For some students, it can be emotionally draining to revisit past experiences, especially if they are traumatic. As such, it is important for teachers to approach these activities with compassion and understanding.

Considerations for Respectful Storytelling
1. Safe Learning Spaces: Building a safe learning space where trust is built may prime students for sharing their stories. This takes time, so teachers may want to wait to assign storytelling until rapport has been built in the classroom.
1. Promote Boundaries: Not everyone will feel comfortable sharing their stories. Teachers may give students the option to opt out or to choose what parts of their stories they feel comfortable sharing.
1. Encourage Respectful Listening: The audience should have clear expectations for how to respectfully listen to their classmates’ stories. By using empathetic body language such as leaning in, nodding, and making eye-contact when a student is opening up, it can have a profound impact and provide validation.
1. Alternate Assignments: If speaking openly is too personal, teachers can let students share their stories in alternate formats. Consider creative outlets, such as art, music, or memory boxes.
1. Model Vulnerability: Teachers can model storytelling in class. Then, they can speak to the courage it takes to be vulnerable in front of others.
1. Acknowledge Effort: When students do take the risk and open up in class, teachers can genuinely praise their efforts. This is particularly important when students are sharing a tough topic.
Incorporating storytelling into the classroom can empower students to share their unique experiences and perspectives. By thoughtfully guiding these activities, teachers can create spaces where all students feel seen and valued. When students share their stories, they build bridges of compassion, which can foster inclusion in the classroom and enrich the learning community.

Amy M. Anderson, EdD, teaches communication studies courses at Spokane Community College and Whitworth University. She earned her doctorate in teaching and learning from Grand Canyon University and her master’s degree in communication and leadership studies from Gonzaga University. Amy enjoys researching, writing, and presenting on topics relating to communication, higher education, leadership, teaching, and reflective practice. She is also passionate about improving equity, diversity, and inclusion in and out of higher education institutions.

Kelly R. Maguire, EdD, teaches for the College of Doctoral Studies at Grand Canyon University. She earned a doctorate in teaching and learning from Grand Canyon University, a master’s degree in English, and a master’s degree in elementary education from Northern Arizona University. Her bachelor’s degree in elementary education was earned at the University of Arizona. Her research and presenting interests include teacher training, pre-service teachers, microteaching, content knowledge, and reflective practice.
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February 14, 2025
The higher education sector needs to come together to renew its commitment to enhancing student engagement

“Engagement, to me, is probably…getting the most out of university…taking and making the most of available opportunities.”

This quote, from Queen’s University Belfast students’ union president Kieron Minto sums up a lot of the essential elements of what we talk about when we talk about student engagement.

It captures the sense that the higher education experience has multiple dimensions, incorporating personal and professional development as well as academic study. Students will be – and feel – successful to the extent that they invest time and energy in those activities that are the most purposeful. Critically, it captures the element of student agency in their own engagement – higher education institutions might make opportunities available but students need to decide to engage to get the most from them.

In recent years “student engagement” has suffered from the curse of ubiquity. Its meanings and applications are endlessly debated. Is it about satisfaction, academic success, personal growth, or a combination of factors? There is a wealth of examples of discrete projects and frameworks for thinking about student engagement, but often little read-across from one context to another. We can celebrate the enormous amount of learning and insight that has been created while at the same time accepting that as the environment for higher education changes some of the practices that have evolved may no longer be fit for purpose.

Higher education institutions and the students that are enrolled in them face a brace of challenges, from the learning and development losses of the Covid pandemic, to rising costs and income constraints, to technological change. Institutions are less able to support provision of the breadth of enriching opportunities to students at the same time as students have less money, time, and emotional bandwidth to devote to making the most of university.

The answer, as ever, is not to bemoan the circumstances, or worse, blame students for being less able to engage, but to tool up, get strategic, and adapt.

Students still want to make the most of the opportunities that higher education has to offer. The question is how to design and configure those opportunities so that current and future students continue to experience them as purposeful and meaningful.

Fresh student engagement thinking

Our report, Future-proofing student engagement in higher education, brings together the perspectives of academic and professional services staff, higher education leaders, and students, all from a range of institutions, to establish a firm foundation of principles and practices that can support coherent, intentional student engagement strategies.

A foundational principle for student engagement is that students’ motivations and engagement behaviours are shaped by their backgrounds, prior experiences, current environments, and hopes and expectations for their futures – as explained by Ella Kahu in her socio-cultural framework for student engagement (2013).

It follows that it is impossible to think about or have any kind of meaningful organisational strategy about student engagement without working closely in partnership with students, drawing on a wide range of data and insight about the breadth of students’ opinions, behaviours, and experiences. Similarly, it follows that a data-informed approach to student engagement must mean that the strategy evolves as students do – taking student engagement seriously means adopting an institutional mindset of preparedness to adapt in light of feedback.

Where our research indicates that there needs to be a strategic shift is in the embrace of what might be termed a more holistic approach to student engagement, in two important senses.

The first is understanding at a conceptual level how student engagement is realised in practice throughout every aspect of the student journey, and not just manifested in traditional metrics around attendance and academic performance.

The second is in how institutions, in partnership with students, map out a shared strategic intent for student engagement for every stage of that journey. That includes designing inclusive and purposeful interventions and opportunities to engage, and using data and insight from students to deepen understanding of what factors enable engagement and what makes an experience feel purposeful and engaging – and ideally creating a flow of data and insight that can inform continuous enhancement of engagement.

Theory into practice

Our research also points to how some of that shift might be realised in practice. For example, student wellbeing is intimately linked to engagement, because tired, anxious, excluded or overwhelmed students are much less able to engage. When we spoke to university staff about wellbeing support they were generally likely to focus on student services provision. But students highlighted a need for a more proactive culture of wellbeing throughout the institution, including embedding wellbeing considerations into the curriculum and nurturing a supportive campus culture. Similarly, on the themes of community and belonging, while university staff were likely to point to institutional strategic initiatives to cultivate belonging, students talked more about their need for genuine individual connections, especially with peers.

There was also a strong theme emerging about how institutions think about actively empowering students to have the confidence and skills to “navigate the maze” of higher education opportunities and future career possibilities. Pedagogies of active learning, for example, build confidence and a sense of ownership over learning, contributing to behavioural and psychological engagement. Developing students’ digital literacy means that students can more readily deploy technology to support connection with academics and course peers, make active critical choices about how they invest time in different platforms, and prepare for their future workplace. Before getting exercised about how today’s students do not arrive in higher education “prepared to engage,” it’s worth remembering just how much larger and more complicated the contemporary university is, and with these, the increased demands on students.

While there is a lot that institutions can do to move forward their student engagement agenda independently, there is also a need for a renewed focus on student engagement from the higher education sector as a whole. The megathemes contributing to shifting student engagement patterns are shared; they are not distinctive to any institution type, geography, or student demographic.

The promise of higher education – that you can transform your life, your identity and your future through a higher education experience – only holds true if students are willing and able to engage with it. This demands a unified effort from all involved.

Institutions must prioritise student engagement, placing it at the heart of their strategies and decisions. Furthermore, the higher education sector as a whole must renew its focus on student engagement, recognising its fundamental role in achieving the goals of higher education. Finally, as regulatory bodies evolve their approach to the assessment and enhancement of academic quality, student engagement must once again be put front and centre of the higher education endeavour.

This article is published in association with evasys. You can download a copy of Future-proofing student engagement here.

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February 3, 2025
Welcome Visible Body to Cengage

Reading Time: 2 minutes

At Cengage, creating quality learning experiences is a priority. Our goal is to put the learner at the center of these experiences to help them prepare for the future, especially in much-needed fields like health care, biology and life sciences.

And so, to enhance learner engagement and deepen students’ understanding of key science concepts, we’re excited to welcome Visible Body to Cengage and our science offerings.

Introducing Visible Body

Visible Body is a leading provider of interactive apps and software used by over a million students, educators and health care/biomedical professionals around the world. Visible Body provides highly detailed 3D visuals, micro-lessons and game-like interactivity to make studying anatomy and biology easier and more engaging.

Cengage and Visible Body deepen science learning

By teaming up, we can provide expanded science offerings to more learners and educators — boosting engagement, improving problem-solving skills and strengthening students’ grasp of key science concepts.

Visible Body adds to the variety of ways we can support learning. For science courses like anatomy and physiology and biology, it is vital that students gain a deep understanding of the human body and are given a hands-on way to engage with the concepts and processes.

With accurate visual representations, anatomically correct 3D models and immersive activities, learners can master the concepts quickly, while gaining access to real-world scientific experiences and practicing essential skills for the workforce. AR and mixed reality bring learning to life, enabling students to engage with scenarios typically limited to lab environments. This approach empowers institutions, especially those strained for resources, to deliver high-quality, engaging education without labs.

What’s in the future for science teaching and learning?

Visible Body will be available with Dr. Liz Co’s “Anatomy & Physiology” later this spring with plans to add it to even more Cengage higher ed and K-12 science resources soon.

Interested in learning about Liz Co’s “Anatomy & Physiology” — along with the addition of Visible Body? Fill out the form to find out more.

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January 13, 2025
Graduate Student Insights and Perspectives
Report Title: Building a Better Pipeline: Enrollment Funnel Needs and Perspectives from Potential Post Baccalaureate Students

Author: Collegis Education + UPCEA

Published: December 2024
Key points addressed

In this ebook, you’ll learn more about prospective graduate students’ needs and expectations as they move through the enrollment funnel, including:
- The level of degree desired, as well as the preferred learning format
- Factors that cause disengagement during the inquiry and application processes
- Prospective students’ communication preferences and application expectations
- How institutions can tailor recruitment strategies accordingly
Overview

While higher education institutions face tightening budgets, demographic cliffs, and other market headwinds, many schools see graduate enrollment growth as a critical strategy despite the increasingly competitive landscape. Strategic investments in outreach have never been more vital.

With more and more programs sharing similarities in their structure than differences, one way schools can win is by delivering frictionless and exceptional student experiences, using prospective graduate students’ preferences, behaviors, and other insights to personalize engagements and outreach.

By understanding these preferences, institutions can better tailor their recruitment strategies and allocate resources more effectively in an increasingly competitive landscape.

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December 10, 2024
Building a Better Transfer Experience for Modern Learners
In 2022, 36.8 million students under the age of 65 fell into the category of Some College, No Credential (SCNC)–a population that grew by nearly 3% year-over-year by 2024. These learners, who started but did not complete a credential, represent a growing population with significant potential for re-enrollment. Understanding their needs is essential to support their return to higher education.

For SCNC students, one key factor can significantly influence their decision to re-enroll—transfer credit policies. The Education Reengagement Report, conducted in collaboration with DegreeSight, provides a comprehensive overview of this subset of modern learners, uncovering key strategies to re-engage these students by addressing their unique needs, particularly surrounding maximization of previously earned credits and awareness of credit transfer policies. Explore the report’s findings to gain deeper insights into how institutions can effectively engage and support SCNC students on their path to completion.
Who are Some College, No Credential (SCNC) Modern Learners?

SCNC students represent a noteworthy portion of the Modern Learner population, and their unique profile merits deep consideration when developing approaches to re-engagement. For more insights into the challenges faced by stopped-out students and strategies to support their return, read our previous article on addressing their barriers. In the context of the Education Reengagment Report, SCNC students are defined as those seeking reenrollment or who have already reenrolled elsewhere. Their experiences and motivations reflect diverse life experiences, making them a unique yet significant audience for higher education institutions.

SCNC students comprise of diverse demographic and professional profiles. Most are aged between 25-29 (66%), and a significant portion (33%) identify as first-generation college students. Their employment status also varies, with 59% working full-time, 20% employed part-time, and 16% not currently employed. Many SCNC students were previously enrolled in associate degree programs (43%), while others sought bachelor’s degrees (57%), reflecting a broad range of academic aspirations.

SCNC students pursue a wide range of academic interests, with certain fields emerging as particularly popular. The areas of study with the highest levels of enrollment for SCNC students include Business (24%), IT, Computers, and Technology (20%), and Health-related fields (13%). Additionally, learning format preferences reveal a demand for flexibility, with 47% favoring on-campus programs, 29% opting for hybrid options, and 20% preferring fully online programs. These findings emphasize the need for flexible program offerings to meet SCNC students’ varying needs and schedules.

Career advancement is a primary motivation for SCNC students when initially enrolling. Sixty percent enrolled in an undergraduate program to improve their earning potential or launch a new career, while 40% sought careers better aligned with their interests. Additionally, 30% pursued a degree as a next step following high school or technical school.

However, financial challenges, competing responsibilities, and various program limitations are common reasons for stopping out. Survey results show that the main barrier to continuing education for SCNC students is cost, with 32% citing it as their primary reason for stopping out. Other reasons include Covid-19 related reasoning (20%), lack of flexibility in the program (19%), and inability to use federal financial aid (15%). Understanding these critical factors is essential for institutions looking to reengage this population. By addressing the root causes of their stop-outs, institutions can better connect with SCNC students and deliver personalized solutions to them.

The report surveyed both SCNC and transfer students. While these groups differ in some ways, they share similarities in their focus on career outcomes and expectations for the enrollment process.

The key difference to keep in mind include:

Age: SCNC students tend to be older, with a median age of 37 compared to 31 for Transfer students

Motivation: Transfer students top motivation stems from their career aspirations, while SCNC students place greater emphasis on program affordability

Level of study: Transfer students are more likely to pursue bachelor’s degrees, while SCNC students often have a mix of associate and bachelor’s degree goals

Despite these differences, both groups share a unifying goal to leverage their existing credits to further their higher education career and achieve their personal and professional goals, making them a significant opportunity for higher education institutions.
Why are Transfer Credit Policies So Important for SCNC Modern Learners?

Many SCNC students have already earned a decent number of college credits, with 32% having completed 16 to 30 credits, indicating that they have completed at least one semester of coursework. This progress underscores the importance of transfer credit policies easing their return to higher education. With the many notable reasons for stopping out, the barrier to re-entry only rises without clear credit transfer or support systems in place. For these students, the financial burden of repeating coursework and the desire for swift completion of their degrees are top priorities.

Survey data highlights the overwhelming importance students place on credit transfer policies. Ninety-three percent of SCNC students say that the number of transferrable credits impacts their enrollment decision, with 55% indicating it as a primary factor. Additionally, 36% of students rank credit acceptance as a key consideration in their reenrollment decision, second only to tuition cost (44%) and closely followed by the availability of online programs (35%).

Clear and favorable transfer credit policies not only can alleviate the financial pressures of reenrollment but can also expedite the path to graduation. However, navigating these policies is not a simple process for many students. Thirty-five percent of students report that understanding transfer credit policies is the most difficult part of the enrollment process, followed by getting previous credits transferred (34%) and completing financial aid forms (34%). Institutions should view this as a call to action to refine their policies and streamline processes, addressing these critical pain points to better meet student needs and enhance both enrollment and retention outcomes.

How Can Institutions Better Support SCNC Modern Learners with Transfer Credits?

Supporting SCNC students requires institutions to prioritize transparency, personalized support, and flexibility—particularly where transfer credits are concerned. Many SCNC students face unnecessarily complicated processes during their reenrollment processes, making it imperative for institutions to make their policies accessible.

To better meet this demographics’ varied needs, institutions can implement the following strategies to support SCNC students:
Promote Transparent Transfer Policies:

Institutions should make transfer credit policies easy to understand and accessible across websites, marketing materials, and additional platforms. Clearly communicating how previous credits apply to degree requirements empowers students to make informed decisions. Online tools like credit transfer calculators, chatbots for common inquiries, and infographics can further empower students to understand their credit situation and feel confident making enrollment decisions.

Highlight Cost Savings and Financial Support:

To address cost barriers, institutions should clearly communicate how credit transfers reduce tuition expenses and emphasize available financial aid options. Offering flexible payment plans helps students manage their finances more readily, allowing them to focus on their education without financial stress.

Provide Comprehensive Support Services:

Having a dedicated credit transfer advisor can make a pivotal difference in the SCNC enrollment experience. These advisors can help guide students in navigating complex processes, equipping them with vital information on financial aid options, available transferrable credits, and program pathways. Support can be offered through online channels, advising, and assistance with application and registration processes. Partnering with EducationDynamics’ Enrollment Management Team can help institutions scale this support effectively.

Expand Flexible Learning Options:

Expanding online and hybrid program offerings is crucial to supporting the growing SCNC population. These flexible formats can better serve SCNC lifestyles, as these students often juggle work and family responsibilities in addition to their course load. Flexible online and hybrid-based programs are imperative to be promoted to this population, as many have changed their learning modality from classroom-based to online or hybrid. By assessing current offerings and identifying areas of expansion, institutions can better support the needs of Modern Learners.
Unlock Opportunities for SCNC Student Success

SCNC students have spoken—there is a clear need for institutions to adapt their policies and support services to meet their unique needs. By prioritizing clear transfer credit policies, personalized support, and flexible learning options, universities can attract this demographic while helping them achieve their academic goals. As institutions continue to navigate evolving enrollment challenges, adapting to the needs of SCNC students will be instrumental in building success and shaping the future of higher education.

Ready to reengage SCNC students? Explore how EDDY’s market research services help your institution effectively reach SCNC students and create successful pathways from re-enrollment to graduation.
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December 9, 2024