Category: Worldwide PSE

  • Incremental Change or System Overhaul? An Update on Higher Ed Reform in NZ with Roger Smyth

    Incremental Change or System Overhaul? An Update on Higher Ed Reform in NZ with Roger Smyth

    In some countries, higher education policy just seems to sit still for decades. In others, hyperactivity is a more normal state. Today we’re looking at the 2020s poster child for higher education hyperactivity. It’s not the usual suspects, the UK or Australia, it’s little New Zealand where we’re making our fourth stop on this podcast in just over two and a half years.

    When last we were in Wellington, we talked to Chris Whelan from Universities New Zealand about university underfunding the consequences of losing international students, and something called the University Advisory Group, which was supposed to set the national system on a new course along with a research advisory group who weirdly was made up of exactly the same people only following a different mandate.

    Since then, while these groups were noodling on how best to steer the system, the government made two big table flipping moves. One musing about creating a new type of institution, which was neither a university nor a college, and nobody knew what they were talking about, and the other simply deciding it wasn’t going to fund any more research in the social sciences and humanities through its research granting system. Fun times.

    Anyways, with all this excitement, we figured it was worth going back to the Tasman Sea to check in with one of our regular correspondents, Roger Smyth. He’s a former senior New Zealand public servant and now a consultant based in Canterbury. He’s got all the skinny for us. And so, over to Roger.


    The World of Higher Education Podcast
    Episode 3.32 | Incremental Change or System Overhaul? An Update on Higher Ed Reform in NZ with Roger Smyth

    Transcript

    Alex Usher (AU): Roger, the last time we did a show about New Zealand, we had Chris Whelan from Universities New Zealand on, and we talked a lot about the University Advisory Group process. How far along is that work, and what are people in the sector saying about it? What’s the view at this stage? Is there still interest and momentum behind the process, or has it stalled out a little?

    Roger Smyth (RS): Okay, so the advisory group submitted an interim report late last year, and it’s scheduled to submit its final report this month. I understand that the report has now been submitted, but nothing has been published yet. Neither the interim report nor the final report, nor any of the dozens of submissions made in response to the UAG’s questions, have been released publicly.

    In these sorts of cases, the report usually isn’t published until the government has had a chance to make its initial decisions on some of the high-level questions—and that could still be a little way off.

    Of course, as you implied, Alex, there are rumors. And in some of the face-to-face consultations, the UAG has given a bit of a steer as to where it was heading. For instance, it’s pretty clear that in their interim report, they were proposing a machinery of government change—a reorganization of some of the government agencies in higher education, such as the Tertiary Education Commission, the Ministry of Education, and the policy unit responsible for research and innovation. But we won’t know that for sure until the report comes out.

    One of the big challenges the advisory group would have faced is that the government is committed to returning to a financial surplus in the 2027–28 fiscal year. That’s a significant challenge, with major demands on the budget. So the advisory group would have been instructed to make their proposals fiscally neutral, and that’s a big constraint on what they could recommend.

    My main view on this whole process is that it was never really clear what problem the University Advisory Group was set up to solve—apart from a general instruction to look for improvement and to make the system work better. One of the most distinctive features of the New Zealand system is its homogeneity. That has a lot of positives—it means that wherever you go, you’re guaranteed a reasonable level of quality. But it also has the downside that there isn’t really any outstanding, world-leading university.

    AU: Let me stop you there, because alongside the University Advisory Group, there’s also been a commission on research—on research and science—a review going on at the same time. Why did that happen in parallel rather than together?

    RS: Yeah, I think that’s an important point. The first thing is that the two advisory groups were actually chaired by the same person—Peter Gluckman, a distinguished medical scientist and academic—and they began operating at roughly the same time.

    You can see there was a desire to think about knowledge transfer opportunities within universities and how they contribute to the broader economy and the wider science system.

    The Science Advisory Group has now completed its report. It’s been submitted, and the government has published its initial decisions. This is an area where the review proposed a very substantial overhaul of the machinery of government. They proposed creating a super ministry for higher education, science, technology, and innovation.

    The government, however, did not accept that proposal. Most governments are a bit wary of major machinery-of-government reshuffles unless there’s a very strong rationale. These kinds of changes often involve a settling-in period where the system can lose its way, as people jockey for position and the focus shifts away from the core goals the system is meant to achieve.

    Instead, the review also proposed merging the seven non-university research institutes into a single public research organization. The government opted for a partial reorganization, establishing three public research organizations—focused on the bioeconomy, earth sciences, and health and forensic science. They’re also creating a new organization to cover advanced technology fields like AI, synthetic biology, aerospace, and quantum tech. So that’s probably a reasonable foundation for advancing the science system.

    AU: But of course, before they even got to that point—before the advisory group had reported—the government unilaterally made a change to what’s called the Marsden Fund. That’s sort of like our combination of the social sciences, humanities, and natural science councils. And it effectively nuked the humanities and social sciences, as I understand it. They basically said, “We’re not going to fund those anymore.” Why did the government do that? Why undercut your own report before it even comes out?

    RS: Yeah, this was definitely a decision that caused a lot of pushback and consternation—real ill feeling in universities and across the broader community.

    Most of the government’s research funding is directed toward major national strategic priorities, so it tends to go to areas like health, the hard sciences, engineering, agriculture—things like that. The Marsden Fund was one of the few avenues where humanities researchers could secure external funding, outside of what universities provide internally.

    I think part of this decision reflects the government’s desire to place greater focus on the hard sciences. If you look at the Marsden Fund trends, the social sciences and humanities panel had been gaining a slightly larger share of the funding in recent years, which naturally came at the expense of the hard sciences. So in some sense, this was a declaration that the government wants to reorient support toward areas seen as having greater economic impact.

    That said, the main driver was probably to send a message. But in doing so, it sent a very negative signal to the humanities community. Even researchers in the now-favored areas were concerned about the loss of this funding stream—particularly given that social science research can produce huge social value.

    AU: This tension between favored STEM subjects and less-favored fields like the social sciences, humanities, and business is also playing out in discussions around the government’s funding model. My understanding is that in New Zealand, the funding model essentially funds places. So, the government allocates a certain number of places to each institution. Now we’re projecting that there will be more enrollments than there are funded places, and the government would like to provide a bit of additional funding for STEM subjects, but not for others. We’re very familiar with this in Canada—it’s exactly what’s happening in Ontario right now. I’m curious how you think that will play out in New Zealand?

    RS: Okay, well, just to give a bit of context on the financial situation of the universities: like most Anglophone countries with a heavy reliance on the international student market, COVID hit New Zealand universities hard. In 2021, the impact was cushioned by a surge in domestic enrollments. The labor market was weak due to the pandemic, so more people turned to study, and universities did okay financially.

    But in 2022, following government stimulus measures, the labor market recovered and became more robust. Domestic enrollments fell sharply, and the international student market still hadn’t bounced back. That made 2022 the worst financial year ever for the universities. Six of the eight were in deficit, and one was just breaking even.

    In 2023, when finances were still tight, there was a lot of concern about university viability. The government stepped in with a short-term funding rate boost—not an increase in the number of places, but an increase in the dollars per place.

    Then there was a small increase in funding again last year. But the broader funding review never happened. The government changed, and that process was superseded by the UAG process we discussed earlier.

    And that process, as we said, is likely to avoid anything that would seriously impact the government’s bottom line. So, the universities have been in a tough situation.

    But now, the international market is starting to recover. It’s been slower than in the other countries we compete with, but in EFTS terms—equivalent full-time students—2024 saw an 11% increase in international enrollments. It’s still below pre-pandemic levels, but the trend is positive. And that matters because each international student generates about 60% more revenue than a domestic student.

    Right now, we’re in the middle of the financial reporting season. Five of the universities have reported for 2024. One reported a small deficit on its core business, but it was much lower than expected and offset by a surplus on its wider trading operations.

    So, it’s still tough—marginal—but not as gloomy as it was a couple of years ago.

    Even though there’s still pressure, and enrollments may be shifting toward more expensive fields, financially speaking, the worst appears to be over. The system is beginning to grow again.

    And on the point about STEM versus other fields—it’s worth remembering this is a system driven by student choice. The government doesn’t have much influence over where students choose to go. So, no matter how the government might want to steer things, it can’t really control those choices under the current policy environment. So, I’d say that the universities are managing through this.

    AU: Roger, I want to get into something I read recently—there was a fascinating article where the government, or at least the minister, was musing about the idea of creating a new type of tertiary institution. Something that’s not quite a university and not quite a polytechnic.But before I ask you about that, I think we need to give our listeners a bit of background on polytechnics in New Zealand.

    Your system merged all the polytechnics into one big national institution just before COVID, right? That was Te Pūkenga. Why do that? What was the point of one national institution? It’s a big country—two islands, 15 campuses. That’s a lot to bring together. What was the thinking behind that?

    RS: These reforms had two separate sources.

    First, we talked earlier about the financial challenges in the university sector, but the polytechnics were facing a real financial crisis. They’d been growing for years and carried high fixed costs, with relatively small student numbers spread across multiple campuses.

    Between 2012 and 2019, domestic enrollments dropped by about 25%. By 2019, nearly all the polytechnics were running deficits, and the sector’s collective deficit was quite substantial. So something clearly had to be done.

    Second, the government looked at what had been done in Australia. In New South Wales, for example, they merged all the TAFE institutions into a single statewide TAFE. It worked reasonably well there, and in Queensland as well.

    So they decided to follow a similar path and merge all 16 institutions—along with all work-based training—into a single national organization. That was the rationale behind the creation of Te Pūkenga.

    AU: What about the un-merger? So, a few years later you get a new government—the National government—and they’re going to undo the whole thing. Was that because it was, as you said, a machinery-of-government issue? Or was it more about a shift in how the government views vocational education?

    RS: I think it was both.

    Let’s look at both sides. First, the merger didn’t go well. There were some good aspects to the reforms. For instance, they set up six Workforce Development Councils to set standards for training and take a forward-looking view of labor market needs in specific fields. That was a positive.

    The idea of reintegrating polytechnic and work-based training into one coherent trades training system was also a good one. But the merger was very poorly executed.

    Costs blew out, and after three years they still hadn’t settled on a functioning operating model. There was almost no progress on the actual integration of work-based and polytechnic-based training. The initial chief executive didn’t work out and had to go.

    So that was one rationale for reconsidering—or unpicking—the merger.

    But the second reason was political. The incoming minister in 2023 had previously been a very successful chief executive of one of the polytechnics that was merged into the national institution.

    She was deeply committed to undoing the merger and restoring control to regions and local communities. So, the government came in with a clear policy to do this, and she got the ministry, and things got moving quickly.

    But, of course, life’s not that simple. No one wanted to go back to a system everyone agreed had serious problems. So how do you reconcile those two positions?

    After two years of back and forth, we’re now getting close to the new model. Those six Workforce Development Councils—the best part of the previous reform—are being disbanded and replaced with smaller organizations focused mainly on setting standards.

    The polytechnics, which remained as divisions within the larger organization, have all gone through what are called ruthless efficiency reviews to determine what could be dropped or changed to make them financially viable.

    We haven’t seen the full results of those yet, but some institutions will likely be deemed viable and split off as standalone, autonomous polytechnics. These will focus partly on trade training, but also on foundation education and some degree-level programs. Those will become autonomous institutions.

    But for those polytechnics that aren’t viable in the long term, they’ll be required to join a federation anchored by the Open Polytechnic, which delivers programs online. The idea is that those institutions can draw on the federation’s expertise and infrastructure to complement their face-to-face delivery with online components.

    AU: So I don’t want to ask you what’s going to happen, but I do want to ask when it’s going to happen—because there are a whole bunch of moving parts here, and you’ve got an election coming up. Is there enough time for the government to unwind all of this before the next election? Because I know, for example, with the Universities Accord process in Australia, the report came out well before the election, and even then, they couldn’t get everything done before voting day. So, what’s the pace of decision-making here?

    RS: The first thing is that if we look at the University Advisory Group, we should see the results of that fairly soon. I’d expect it within a couple of months—possibly even sooner. It might come out all at once, or it could follow the science review model, where there were high-level interim decisions released first.

    My sense of the brief given to the UAG is that we’re not going to see truly transformational change—nothing on the scale of the three big reviews we’ve had in the past: 1961, 1989–90, and 2002–03.

    So I’d expect incremental change rather than sweeping reform. And because of that, I think the university review will largely settle before the election.

    In contrast, the un-merging of Te Pūkenga and the broader vocational education reforms will take longer.

    Under the new arrangements, there will be greater integration between workplace and institutional training. Polytechnics and private providers will be allowed to act as arrangers and supervisors of work-based training.

    But implementing that integration will take time. There’s a two-year transition period, starting in 2026—which is the election year. So the un-merging process will only be partly complete when voters go to the polls.

    That said, I think this process will continue to play out slowly over time. Hopefully, it results in something positive.

    Despite everything—despite what will have been six years of turbulence and ongoing uncertainty—I do believe the sector will move forward with reasonable operating models.

    AU: May you live in interesting times. Roger, thanks so much for joining us today.

    RS: Thank you very much, Alex.

    AU: And that just leaves me to thank our excellent producers, Tiffany MacLennan and Sam Pufek—and you, our listeners, viewers, and readers—for joining us. If you have any questions or comments about today’s episode, or suggestions for future ones, don’t hesitate to get in touch with us at podcast@higheredstrategy.com. Run—don’t walk—to our YouTube page and subscribe. That way, you’ll never miss an episode of The World of Higher Education.

    Join us next week when our guest will be David Lloyd. He’s the remarkable individual who serves as both the Vice Chancellor of the University of South Australia and the co–Vice Chancellor of the University of Adelaide. How does he manage it? Those two institutions are on the brink of what’s likely the biggest institutional shakeup in Australian higher education since the Dawkins reforms of 1988. He’ll be here to talk about the merger, how it came about, and what the future looks like. Until then—bye for now.

    *This podcast transcript was generated using an AI transcription service with limited editing. Please forgive any errors made through this service. Please note, the views and opinions expressed in each episode are those of the individual contributors, and do not necessarily reflect those of the podcast host and team, or our sponsors.

    This episode is sponsored by KnowMeQ. ArchieCPL is the first AI-enabled tool that massively streamlines credit for prior learning evaluation. Toronto based KnowMeQ makes ethical AI tools that boost and bottom line, achieving new efficiencies in higher ed and workforce upskilling. 

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  • Between Excellence and Relevance: The Regional University Dilemma

    Between Excellence and Relevance: The Regional University Dilemma

    Hi everyone.  I’m Alex Usher and this is The World of Higher Education podcast.

    Over the past few decades, Higher Education had taken on a number of new roles.  As we discussed with Ethan Schrum on this podcast over two years, in the years after World War II, universities became obsessed with showing how essential they were with solving society’s problems.  One of these problems – particularly as universities proliferated and started showing up in more and more distant locales – was regional economic development. 

    This was a tough problem to solve.  Universities are about the knowledge economy, and by and large the knowledge economy runs most smoothly in places with significant population density.  By definition, “regional” or “peripheral” institutions are in places that lack this essential quality.  So with whom can universities in this situation partner?  It takes two to tango – a university .  And more generally, what kinds of things can universities in peripheral regions that can do to improve the economic fortunes of the places they serve?

    Today my guest is Dr. Romulo Pinheiro.  He is a professor of public policy and administration at the University of Agder in Norway.  For years now, Romulo has been writing about how universities in different parts of Europe tackle this question.  In our interview today, we go back and forth a bit about how peripheral institutions differ from metropolitan ones, how regional and global ambitions get intertwined at these institutions and how institutional and disciplinary structures do and do not affect how a peripheral universities accomplish their mission.  As a wannabe-geographer, I found this discussion fascinating – pay attention to the bits where Romulo starts diving into the intricacies of how institutions and academics weave their global and local networks together into complicated webs, and – let me underline this bit – how these webs depend crucially on something pretty simple: trust. 

    But enough from me – let’s turn it over to Romulo.


    The World of Higher Education Podcast
    Episode 3.31 | Between Excellence and Relevance: The Regional University Dilemma

    Transcript

    Alex Usher (AU): Romulo, your work often centers around issues of universities and regional development. And I guess it’s been 40 or 50 years now that regional development has been seen as a role that higher education is supposed to play. But how does that development role differ between universities in dense urban areas and, you know, less dense rural areas? What’s the difference in the role they have to play?

    Rómulo Pinheiro (RP): Alex, for universities to be able to engage with different types of regional actors, there have to be competencies on the other side. Universities differ in terms of their competencies and skills—in terms of the depth and breadth of the types of programs they offer, the research groups, as well as the traditions of regional engagement. But they also differ in their localities, right?

    Usually, you have a situation where universities in peripheral regions are thinner institutions, and they’re located in thinner institutional environments. Meaning, they don’t have a lot of interlocutors with the same level of knowledge and skills. That already creates a disadvantage.

    So, should we see the symbiosis between universities and their regional settings? By and large, we see that strong institutions tend to be located in strong regional surroundings as well. Now, that’s not to say there aren’t cases of strong institutions in more peripheral settings. What the literature tells us is that, for the most part, these regions don’t have the absorptive capacity to absorb both the graduates and the knowledge that comes from these “thick” institutions.

    Johns Hopkins is a case in point in Baltimore. And in Europe, we have, for example, the University of Lund. There have been a few studies as well. So the knowledge generated by these institutions tends to go away from the region because there’s no regional capacity to absorb what comes out of the university.

    So, very different roles.

    AU: It seems to me there are two types of rural or peripheral institutions. Let me talk about one of them first, right? So, smaller peripheral institutions—I’m thinking, you know, universities maybe in northern Norway, right? A couple thousand students. They face tight budgets, limited research capacity, and more difficulty, I imagine, in attracting top talent. Maybe not in Norway, but in some countries that would be an issue. And yet, they’re often expected to play an outsized role in regional development. How do they manage that tension?

    RP:  That’s a great question—and indeed, many don’t, right? You’re absolutely right that we should move away from the idea of just “centers” and “periphery,” because there are also centers within the periphery. There are strong institutions in peripheral settings. In northern Norway, for example, we have the University of Tromsø, which is a comprehensive, research-intensive institution. And there are many smaller regional colleges across the Nordic region that don’t have that capacity.

    Traditionally, these institutions have catered more to the applied needs of regional actors. They didn’t have the research infrastructures, so they got involved in what we call “projects,” right? Smaller projects. And that, of course, has limitations.

    Other, bolder institutions try to collaborate—develop networks. What we see, for example, in Northern Europe is a situation where, due to mergers, the smaller institutions are becoming amalgamated into larger institutions. And that, of course, creates new possibilities and new conditions, but also new tensions and dilemmas.

    Because as institutions grow—and as you know, the larger the institution, the more globally oriented scientists you have—the less likely they are to be involved with regional issues, all things being equal, as economists like to say.

    But in the end, it also goes back to the idea of engagement at the academic level—the bottom-up, right? So this combination between… well, you can have all these great strategic plans and funding in place, but if academics themselves—what Burton Clark calls the academic heartland—don’t feel keen to be engaged with regional actors, you can’t pressure them.

    AU: I’m going to come back to that global dimension in a second. But let me counter with something here. I’m not convinced that the larger institutions are necessarily more global, but they are probably more oriented towards basic research, right? As you get bigger and bigger departments, they get deeper into basic research.

    And what’s the uptake of basic research in peripheral areas? I mean, it just seems to me that when you get past a certain institutional size or complexity, it gets very hard to actually even talk with local communities—because the capacity for generating research is much bigger than the receptor capacity for it.

    I remember one example, when we were doing some work in Africa. There was a small private university outside Lagos, and they had sequenced the Ebola virus. I asked, “Can you work with local industries?” And they said, “We can’t work with the local pharmaceutical industry, because in Africa the pharmaceutical industry is packaging and marketing.” Right? Those are the only two functions.

    So what happens when the science at a small regional institution outruns the receptor capacity of the local environment? Are there any good ways to manage that?

    RP: It goes back to the example I gave earlier. For the most part, that knowledge tends to go away—to other regions or other localities. This is the global dimension. But this goes back to the point you raised about the brokering role of universities. Universities—or university actors—have to engage in a process of translating those basic research findings into something that can be applied at the local level.

    So how do they do that? There are different mechanisms. You need professors who are engaged and able to facilitate the translation of more theoretical discussions into something more concrete.

    The role of students is fundamental here—an aspect that has been somewhat neglected in the literature. In the end, the most important boundary spanners are actually students who spend time back and forth between the university and the community. And then there’s the role of graduates—former students. They maintain networks with professors and others, so they play a very important role.

    But in the end, if the companies—public or private—don’t have a need for that knowledge, or if that knowledge is not relevant to them, then they won’t use it. There’s that tendency.

    So it’s also up to the universities to try to make that basic knowledge—if they are so inclined—relevant to local actors. In northern Norway, we have the case of Tromsø, which has been able to do this: bring excellence and relevance together. They focus, for example, on the Sámi dimension, Arctic fauna and flora, or cardiovascular diseases—taking aspects that are relevant to the region and developing excellence around those areas.

    And in the process, they develop institutional capacity, which helps them with strategic profiling in a globally competitive world.

    AU: You’re raising again that issue of global excellence versus regional relevance. I’m interested in that from the perspective of university strategy. What avenues do you have to make sure that your institution is actually balancing those two properly? You used Tromsø as an example—can you think of some others? And are there any commonalities between them?

    RP: Yeah. I mean, university leaders do have some tools at their disposal. As we know, most universities—particularly large ones—are very bottom-heavy institutions. Academics tend to have a lot of autonomy and are relatively independent in what they pursue.

    That being said, they also follow incentives, as rational actors. So there are things that strategic or university leaders can do to align those incentives—whether that’s through PhD student opportunities, sabbaticals, or other types of incentives to collaborate with regional actors.

    Beyond Tromsø, there are other examples I’ve worked on. Oulu is another case in point—in Finland. There’s a very interesting anecdote, going back to the importance of networks. One study asked actors in Oulu, in Northern Finland, “Who are your most important collaborators?” People at the university mentioned individuals from industry and local government.

    Then the same question was asked in another region—northern Sweden, in a place called Luleå—which wasn’t as regionally engaged. They asked, “Who are your most important collaborators?” Regional actors in the private sector mentioned other actors in the private sector. University academics mentioned other academics.

    Those are examples of disconnected networks—networks that are operating within their own silos. So, there has to be a sort of synergy effect, and the most successful regional institutions are able to achieve that.

    One interesting caveat: when you ask these institutions whether they see themselves as regional universities, most of them don’t like that label. They say, “We are, first and foremost, a university in the region—not a regional university.” There are some negative connotations associated with being too closely tied to locality.

    AU: What I’m hearing you say is that we have to pay attention to the incentives for professors within the university to engage locally and form those local partnerships. Are there specific institutional reforms that can achieve that? And presumably, disciplinary mix matters, right? There are different incentives and different possibilities for collaboration across disciplines. So how do you manage that engagement? How do you incentivize it effectively?

    RP: There’s been a long discussion within the field about what types of incentives work. And again, there’s no one-size-fits-all—this has to be tailored. Academics are incentivized in very different ways. But we do know that, for the most part, monetary incentives have a limited effect when compared to other professions.

    So it’s more about things like whether you can gain more autonomy, develop your research group, or set up a center. What we’re seeing now, for example, in the Nordic countries is an orchestrated effort by national and regional funding agencies to ensure that research applications require buy-in from regional actors.

    I can’t submit an application to the Norwegian Research Council or to Business Finland, for example, without having partners from the region or the nation—whether from the public or private sector. Those are structural mechanisms designed to ensure that, if academics want access to significant research funding and to grow their research teams, they need to bring on board those key external actors.

    The second aspect is the very strong emphasis over the past, say, seven to ten years—especially post-COVID—on co-creation and co-production of knowledge. Rather than involving regional actors only at the end of a research project, now there’s an effort to bring them in at the design stage.

    So, researchers will go into a project already with input from those actors, understanding key questions and issues of relevance. And then, throughout the project, they involve these actors through various mechanisms—workshops, feedback exercises, and so on—to ensure there’s a loop of engagement and input.

    It’s a much more egalitarian sort of ecosystem. Whether or not this is working is still an empirical question—we don’t yet know the full results. But at least those are the intentions.

    AU: Romulo, you talked about this interface between the global and the local, right? And the global part of that is usually about relations between academics in one part of the world and academics in another. That helps a local university—a university in a region—act as kind of a window on the world for that region. It brings them into contact with these global networks.

    What’s the right way to think about developing those networks effectively? I mean, I know in Europe right now we’ve got the European Universities Initiative. And I think a number of those alliances are meant to unite institutions with similar missions. A number of them look like alliances of universities and regions. Is this promising? Is this the right way forward? Or are these initiatives missing something?

    RP: Let me touch first on the issue of networks. Most of these networks emerge organically, and they’re very much linked to the relationships that academics have with other academics—or academics have with regional actors. Students can also play a role here—if they get employment locally, and of course, former students may become part of regional government or industry.

    The key element here is trust. This is not new—trust takes time to generate. I think it’s not easy, if you’re sitting in the director’s chair at a university, to articulate a clear strategy for how to develop trust among all these actors. You have to create the conditions.

    That might mean freeing up some resources, or identifying your most engaged academics—those most likely to involve students or work regionally—and then creating a kind of ecosystem to bring these people together. We used to say that the most important thing in regional engagement is having money for lunches and dinners—that’s where people get to know each other.

    When it comes to the second part of your question—strategic alliances—I’m a bit skeptical about the extent to which these will benefit the regional engagement agenda, to be honest. Even those alliances, like the one my own institution is part of—with a regional name and focus—tend to become very inward-oriented.

    I’ve got a number of publications coming out now with a colleague, where we argue that these alliances are primarily collaborative exercises meant to enable institutions to compete globally. And there’s a tendency—despite some efforts, like policy labs for students involving regional actors and regional questions—for other strategic imperatives, outside of the region and locality, to end up dictating institutional priorities.

    That’s my sense. But again, it’s an important empirical question. We’ll have to see in the future what the results actually are.

    AU: So, there’s been a tendency in North America—probably going back to World War II or maybe even a little before—to think about universities as fixers of social or economic problems. And you’ve cautioned against assuming that universities can act as fixers of regional challenges, especially in peripheral contexts in Europe.

    I guess this is a more recent assumption about institutions—maybe 30 or 40 years old instead of 60 or 70. Where do you think that expectation comes from? And what are the risks of leaning too heavily on it?

    RP: That caution also comes from my fieldwork. I remember when I was doing my PhD many years ago, I was in South Africa at Nelson Mandela Metropolitan University, speaking with the vice-chancellor there. And he told me:

    “Look, we are keen to play an active regional role, but we are not going to clean the streets just because the local government is failing to clean the streets. We don’t have the capacity to tackle crime just because the police lack the resources to do so.”

    He was very clear in saying that part of their job was to go into the community and educate people—not just about the possibilities, but also about the limitations that universities and academics face. It is not their role to solve the failures of market forces or government systems.

    There’s a tendency among some local officials to scapegoat the university—to say, “You’re not delivering,” because they’re not helping to tackle poverty or similar issues. That’s not to say universities don’t have an important role. But most of us in the field believe universities have primarily a facilitating role—a generative role—rather than acting as engines of regional development.

    Of course, in those peripheral regions where the university is the largest employer or the only knowledge institution, expectations tend to be that the university must play a disproportionate role. Often, it tries to do so—and in many cases, it succeeds. But in the majority of cases, the university is just one of many knowledge actors in a very complex ecosystem.

    AU: Your work has obvious ramifications for higher education leaders—but also for politicians, right? The ones who are funding these institutions. If there’s one concept or one conceptual insight from your work that you think those groups should take seriously—higher education leaders and politicians—what would it be? It might not be the same for both. They could be different for the different audiences.

    RP: As a traditional academic, let me give you two instead of one.

    The first one—and I’m not the only one saying this, but I think my work reinforces it—is that both universities and regions are complex entities. They are not monolithic, but they tend to be approached by both politicians and university managers as if they are simple, strategic actors. In reality, they have deep histories and institutionalized traditions, which are very difficult to change. So, any attempt to use strategic agency to move universities or regions in a particular direction should take that into account.

    The second aspect links to my recent work on resilience. Over time, we’ve seen that universities have an innate capacity to adapt to social change and play very different roles. The “third mission” of the university—regional development or societal impact—looked very different in the early 20th century than it does today. Yet, universities have managed to withstand and adjust to adversity while retaining a degree of function and identity.

    To do that, they need two important ingredients. One is autonomy—which is currently under threat, both in terms of procedural and substantive autonomy. The second is diversity. From resilience studies, we know that resilient institutions are diverse institutions. So when politicians or managers promote a “lean” approach—saying, “we have two research groups working on similar areas, let’s kill one or merge them”—they’re actually reducing diversity. And reducing diversity reduces an institution’s ability to withstand future adversity—whether it’s a pandemic, geopolitical conflict, or other disruptions. That may seem efficient in the short term, but it’s dangerous in the long term.

    That’s why universities have historically been able to adapt to changing societal conditions—they’ve had those two ingredients, which are now at risk.

    AU: So given that, what’s the future of university–community engagement in peripheral regions? Is there a trend we can expect over the next 10 years? Are institutions going to be able to deliver more fully on the needs of their regions—or will they find it more difficult?

    RP: Well, as you know, Alex, academics are very bad at predicting the future! But we can look to history to see how things have evolved.

    What we’ve seen is that the university’s “third mission”—whether framed as regional development, social impact, or engagement—has increasingly moved closer to the university’s core activities. Today, you could argue that social impact is central to the mission of any university. That might not be new in the U.S., but at least in Europe, it’s a more recent shift over the last 10 to 15 years.

    What I think is important—and colleagues like David Charles in the UK have also emphasized—is that we need to look at the challenges facing our societies: rising polarization, the spread of illiberal democracies, the post-truth society. We should be asking: what role can universities—particularly in peripheral regions—play in helping societies navigate this turbulent environment?

    As the quintessential knowledge institutions, universities have a very important role to play. They should perhaps be more active and assertive in defending the importance of knowledge, of truth. I’m currently involved in projects on regional green transitions, and there’s a broad consensus that universities play a vital role mediating relationships among regional actors with very different agendas.

    They still retain legitimacy. They haven’t been politicized to the extent that other institutions have. So they’re uniquely positioned to bring political and community actors together and help orchestrate collective agendas.

    But that takes time. It doesn’t always yield short-term results. So university leaders need to be willing to take risks. They need to allow academics to play roles that go beyond the traditional functions of teaching and research.

    So I think what we’re seeing is a rediscovery of the civic role of universities—at an important historical moment. A shift from discussions about interests and money to discussions about values and norms.

    AU: Romulo, thank you very much for joining us today.

    RP: Thank you very much, Alex.

    *This podcast transcript was generated using an AI transcription service with limited editing. Please forgive any errors made through this service. Please note, the views and opinions expressed in each episode are those of the individual contributors, and do not necessarily reflect those of the podcast host and team, or our sponsors.

    This episode is sponsored by KnowMeQ. ArchieCPL is the first AI-enabled tool that massively streamlines credit for prior learning evaluation. Toronto based KnowMeQ makes ethical AI tools that boost and bottom line, achieving new efficiencies in higher ed and workforce upskilling. 

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  • The End of Participation Growth

    The End of Participation Growth

    One of the things that I find extremely worrying about higher education policy these days is that we’ve simply stopped talking about increasing access to the system. Oh, sure, you will hear lots of talk about affordability, that is, making the system cheaper—and hence arguments about the correct level of tuition fees—but that’s not the same. Even to the extent that these things did meaningfully affect accessibility (and it’s not at all clear that they do), no one phrases their case in terms of access anymore. We don’t care about outcomes. And I do mean no one. Not students, not governments, not institutions. They care about money, cost, all sorts of things—but actual outcomes with respect to participation rates of low-income students? At best, they are a rhetorical excuse to mask regressive spending policies which benefit the rich.

    This is a problem because it now seems as though the process of widening access, a project which began after World War II and has been proceeding for seven decades. And yet, as some recently-released Statistics Canada data shows, participation rates are now actually in decline in Canada. And it’s mainly because growth at the bottom has stalled.

    Below is the chart StatsCan released last month. It shows the post-secondary enrolment rate for 19-year-olds, which I will henceforth refer to as the “part rate” or “participation rate,” both for the entire population (the dotted red line) and by income quintile.

    Now, the first thing you may notice is that there are some pretty big gaps between the participation rates of youth from rich and poor families; the top quintile does not quite attend at double the rate of the lowest quintile, but it’s close. And you might be tempted to say, “Hey, I’ve taken Econ 101—That must be because of tuition fees!” Except, no. These kinds of part-rate disparities are pretty common internationally, regardless of tuition fees. Here are postsecondary enrolment rates by income quintile from the United States, which, on the whole, has higher fees than Canada:

    And here’s a similar chart from Poland, which mostly offers education tuition-free:

    And here’s one from France, where public universities are tuition-free but students are increasingly heading to the fee-paying private sector:

    I could go on, country-by-country, but I will spare you and instead point you to this rather good paper doing a cross-national analysis across over 100 countries by OISE’s Elizabeth Buckner. Trust me, it’s the same story everywhere.

    But let me point out what I think are the two important points in that chart. The first is that the red dotted line, which represents the participation rate of all 19-year-olds, basically plateaued back in about 2014, the first year it broke the 59% and is currently headed downwards. This is a huge change from the previous period, 2000-2014, when overall participation rates rose from 46% to 59%. First growth, now stagnation.

    The second is that during the growth period, the biggest strides were being made at the bottom end of the income scale. The part rate gap between top and bottom quintiles fell from 38 percentage points in the early 2000s to about 32 percentage points in 2014, even as part rates for the wealthiest quintile increased. That is to say, more of our growth came from the bottom than from the top. That’s good! But the growth stopped across all income quintiles and went gently into reverse for the top four income quintiles.

    Now, you might think that it’s not a bad thing that participation rates peaked, that maybe we were in a situation where we were overproducing postsecondary graduates, etc. Who knows, it’s possible. I don’t know of any evidence that would suggest that 57-59% of the youth population is some kind of hard maximum, but if stipulating that such a maximum exists, then it might well be in this range.

    But since it’s quite clear that this overall plateauing of participation is happening entirely by way of freezing educational inequality at substantial levels, being OK with the present situation means being OK with major inequalities, and in any democracy which wishes to remain a democracy, that’s not really OK. It is true that, as I noted earlier, disparities are the global norm, but that doesn’t mean you don’t keep up the struggle against stasis. It might be the case that there is some kind of “natural barrier” to keep the country’s PSE part rate at 57-59%, but in what world does a “natural barrier” keep those rates at 75% for rich kids and 43% for poor kids?

    Increasing access overall and narrowing rich-poor access gaps is incredibly difficult. If it were as simple as making tuition free, we’d have it licked in no time, but countries with free tuition don’t have noticeably narrower part rate gaps than those that charge fees. Achieving these gaps requires a whole suite of policies to narrow educational achievement gaps as well as financial ones, to offer young people a variety of flexible program types rather than an inflexible academic monoculture and to ensure that advice and support exist for students not lucky enough to be able to access the kinds of cultural capital available to the top quintile.

    As I say, achieving success in this area is very difficult: solutions are neither easy nor quick. But what makes the problem even more intractable is ignoring it the way we are doing right now. Are we a country that actually cares about equal opportunity? Or is that just a myth to which we genuflect when we wish to pretend to be more socially progressive than Americans? I lean towards option #2 but would be overjoyed to be proven wrong.

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  • Banking on Human Capital: How RBC Sees the Future of Talent, Innovation, and the Role of Post-Secondary Institutions

    Banking on Human Capital: How RBC Sees the Future of Talent, Innovation, and the Role of Post-Secondary Institutions

    Canada’s heading into some pretty choppy waters in 2025. For a century or so, we’ve had a one track economic strategy, closer integration with the United States. Now, the Trump administration with its faith in tariffs as an instrument of both power and corruption, has essentially nuked that strategy, at least as far as the trading goods is concerned. There’s a lot of change coming to Canada, and it’ll be costly. In much the same way that diplomatic evolution and defense needs are forcing European countries to look at higher education in a different light, Canadian universities are looking around at their new situation very nervously too.

    In Canada right now, a few people are making the case for change as strongly as John Stackhouse. John’s the ex editor-in-chief of the Global Mail. He’s now a Senior Vice President at the Royal Bank of Canada, leading that organization’s economics and thought leadership group. He’s the lead author of a recent report called “A Smarter Path, the Case for Post-Secondary Reform.” This report makes a number of, shall we say, uncomfortable observations about the relationship between Canadian higher education and the Canadian knowledge economy, in particular, between high spending and high graduate numbers on the one hand, and low productivity and significant levels of graduate underemployment on the other.

    Though the report does not directly address the issue of Trump or tariffs — it was released 48 hours before Liberation Day — it has added to the sense in Canada that the higher education sector is headed for and indeed needs a shakeup. And just to come clean for a moment, we here at Higher Education Strategy Associates are in a partnership with John and RBC and the Business Higher Education Roundtable, putting together a series of events culminating in a policy summit on post-secondary education in late September of this year.

    In the interview today, I talked to John about what the Canadian system’s biggest challenges are, how universities and businesses can more effectively partner with one another, and why Canadian political parties are increasingly shy about betting on the knowledge economy. But enough for me. Let’s turn it over to John.


    The World of Higher Education Podcast
    Episode 3.30 | Banking on Human Capital: How RBC Sees the Future of Talent, Innovation, and the Role of Post-Secondary Institutions

    Transcript

    Alex Usher (AU): Okay, John, why does a bank care so much about post-secondary education?

    John Stackhouse (JS): That’s a fair question, Alex—and thank you for including us in the podcast. If I can put it in terms of capital, maybe that’s what people would expect from a bank. Our economy, and the society that depends on it, relies on different kinds of capital. We have natural capital, technology capital, and of course, financial capital—which you’d expect from a bank. But just as critical is human capital. That’s core to the economy.

    There’s nothing new in saying that, except to emphasize that from RBC’s perspective, when we look at Canada’s prospects through the 2030s and the prosperity we hope to achieve, we need to think seriously about how we harness all these forms of capital: natural, financial, technological—and critically—human capital.

    We need to develop a more prosperous economy and society, but also the kind of vibrant communities that companies want to be part of, and that we as individuals want to contribute to. As a bank, that matters to us. Our purpose is to help clients thrive and communities prosper—and both of those depend on human capital. We hear that from our clients, our community partners, and our employees. So those are just some of the reasons why RBC is leaning into the post-secondary conversation.

    AU: In the paper you co-wrote, you describe Canada’s post-secondary education system as being slow, costly, and often out of sync with the economy. I think those are fairly common criticisms of higher education around the world. Do you think there’s something specific to Canada in that critique? Or is this more of a general observation about modern higher ed?

    JS: There’s probably some parchment from a thousand years ago where an education critic wrote, “You’re too slow, too costly, and out of touch with the economy.” -Signed, the monks of higher education. But yes, it’s fair to say that Canada isn’t alone in facing these challenges. That said, there are a few things that may be more pronounced here. One is that we’ve been a bit of a victim of our own success. We have a lot of post-secondary education in this country, but we haven’t differentiated enough within the system.

    Continental Europe, for example, continues to differentiate in ways we haven’t. So we end up producing graduates with degrees and diplomas that are too similar—and not always aligned with specific needs.

    We also haven’t allowed the business model to evolve at the pace of the economy or society, or even the expectations of students and educators. Many of them know the world is moving faster than our institutions are.

    And then on the research side—which I’m sure we’ll get to—we really lag behind. As an advanced economy, a G7 country, we’re not where we should be in post-secondary research. Part of the issue lies with the private sector—we haven’t integrated research and business to the degree that an advanced economy will need to in the 2030s.

    AU: RBC has been a really strong voice on the education–work connection. What are employers still not getting from the current system? And what responsibility do you think they have in helping to improve it?

    JS: There’s definitely a shared responsibility—and thanks for mentioning RBC’s commitment to work-integrated learning. One of the reasons we’re so invested in this is because our CEO, Dave McKay, is a product of the co-op system at Waterloo. He has a deep belief that work-integrated learning not only improves the student experience, but also strengthens the education system itself.

    When students return to the classroom after applying their knowledge in the real world, it deepens their learning. And it also improves the organizations they work with. At RBC, we hire a couple thousand co-op students every year—not just programmers from Waterloo, but fantastic interns from TMU and a wide range of colleges and universities across the country.

    We benefit from that. It improves how we work. Yes, it creates a talent pipeline—but we’ve also seen something more transformative. Over the past decade, we’ve started giving our co-op students real challenges to solve. We form teams, provide some management support, and tell them: here are some of our biggest problems—see you in August. Then they present their ideas to senior leadership in what’s essentially a competitive showcase. We’ve had around a hundred patents come out of that system.

    Students bring critical thinking, fresh perspectives, and a collaborative mindset that they develop in post-secondary. They often arrive with stronger teamwork skills than we could teach them from scratch, and they’re able to apply those skills to real problems.

    So what do employers need to do? They need to treat this as a serious investment in their own businesses. It’s a way to drive change, but it requires resources. You have to hire people who are good at managing these programs. Students don’t just walk in and figure it out on their own—it’s not Lord of the Flies. It takes organizational effort.

    AU: Let’s talk about what educational institutions are doing. I got the impression from the report that you think they still need to do more to align educational outputs with labor market needs. That said, there’s been a lot of progress over the last decade: growth in work-integrated learning, the rise of microcredentials, experiments with competency-based learning. But it sounds like you don’t think that’s enough. What more needs to happen?

    JS: Sadly—or depending on your perspective, maybe excitingly—none of us are doing enough. That’s partly because of technology, but also because of broader global forces. The world around us is changing faster than most of us are able to keep up with—including large organizations, small businesses, and educational institutions.

    The pace of change is accelerating, and it will only continue to do so. Institutions need to become much more change-minded in how they operate. That’s hard in education, for all the reasons your listeners will understand.

    One major challenge is the business model. It’s becoming a crisis. Post-secondary institutions aren’t getting the funding they need. Everyone knows that—but they’re losing the argument in the public square when it comes to making the case for new funding. And given the pressures society is under, I don’t see that changing in a meaningful way anytime soon.

    So institutions need more freedom to change—to evolve their business models, including how they generate revenue. And that means becoming more connected to, and responsive to, the broader economy around them. That’s where many of the new opportunities lie.

    AU: John, we’ve been talking mostly about human capital, which you’ve said is a key concern for RBC. But what about research and the co-production of knowledge? What are the respective roles of post-secondary institutions and businesses? Why don’t we see the kind of close connection between enterprises and universities that exists in parts of Europe or the U.S.? What’s the missing link?

    JS: That’s a tough nut to crack—and one that people far smarter than me have studied and debated for decades. But part of the challenge lies in the private sector itself. In many ways, we’ve become too much of a “branch plant” and “hinterland” economy—living off the wealth of the land, our access to the U.S. market, and the dividends of an innovation economy.

    I wouldn’t say that’s coming to an end—because that would be overly dramatic—but we’re clearly experiencing a sharp shift. In an odd way, the Trump challenge to Canada is a bit of a gift. It’s forcing us to acknowledge that we can’t be so dependent on the U.S. market. That’s become a broadly shared Canadian view. We need to build stronger connections with other parts of the world—and that’s going to require more serious investment in R&D from our businesses.

    If we want to transform branch plants into independent, globally competitive facilities, especially ones that can succeed in European and Asian markets—despite the distance—we need to invest in research and development in a way we haven’t for a generation.

    New governments—federal and provincial—need to act with urgency. They should bring business leaders together and ask, “What do we need to build?” And not just through one-off tax incentives. We need to foster a culture of collaboration and dynamism between universities, colleges, polytechnics, and businesses to shape what I’d call a post-Trump Canadian economy.

    That’s not going to happen by copying Germany’s Fraunhofer model or Japan’s approach—those are deeply rooted in specific cultural contexts. We need to develop something uniquely Canadian.

    And we can’t afford to spend years on a Royal Commission or slow-moving studies. This needs to happen quickly. A new federal government could seize this moment to bring together the provinces and private sector with a sense of urgency—and maybe even a crisis mindset.

    AU: I’ll come back to the Trump issue in a moment, but going back to the report—you lay out a number of challenges in the sector: outdated budget models, over-credentialed but under-skilled graduates, and so on. What do you think is the most pressing reform Canadian post-secondary needs right now? What’s the weakest link in the system?

    JS: That’s a great question—and a hard one to answer. But I’d go back to the funding model. Post-secondary institutions need more flexibility to innovate with how they’re funded. They need to move beyond the constraints of provincial funding and develop new approaches to tuition and fees—ones that are more closely tied to performance, outputs, and outcomes.

    There also needs to be more competition within the sector. Most people I know in post-secondary are pretty enthusiastic about that idea—though, understandably, they’d like the model to be structured so they have a good shot at succeeding.

    I think provinces need to be nudged—and maybe not even that much—to open the door to more innovation, more competition, and a bit more daring on the institutional side.

    AU: I think the words you used in the report were “reasonable deregulation.” Tell me more about increased competition—are there things we could do to incentivize more new players in the system who might be more disruptive?

    JS: There’s nothing quite like new players. I’ve studied enough sectors over the years to see that when it comes to innovation, nothing works quite as well as a vibrant, well-funded new entrant. Encouraging that kind of disruption would move us forward significantly—and it would give creative people across the sector permission to come up with ideas they’re not even thinking about yet. That’s the power of competition.

    So one key step is reducing the regulatory barriers that prevent those new players from entering the space.

    I also think employers can play a bigger role by sending clearer market signals. That could be as simple as hiring differently. We tend to recruit from the same institutions over and over—often for good reasons—but “like hires like.” If we want to encourage new entrants, we have to show that their graduates will have good job prospects. That kind of signal travels fast—even down to the high school level, where students are making decisions about their future.

    AU: Outside the scope of the report, you’ve been very outspoken in recent months about the gravity of the threat Canada faces from the U.S. under Trump. You spoke at the Business + Higher Education Roundtable event, and I know people who heard your remarks were quite sobered by them.

    There are clearly big changes coming to the country as a whole. What are the implications for universities? What changes do you think are now baked into the systems of government subsidy and regulation because of the shifting geopolitical situation?

    JS: It’s unfortunate that colleges and universities aren’t more central to the Trump-related conversation. We’re hearing a lot about pipelines, export infrastructure, and ports—which are all important. We’re also hearing a lot about trade-exposed sectors: autos, steel, aluminum, even pharmaceuticals. Guess what? All of those sectors depend on post-secondary institutions.

    So how are we thinking about the steel plant of the future that might be exporting more to Europe or Asia? It’s going to need incentives to retool. The same goes for auto plants that may need to shift into different kinds of manufacturing—including, potentially, defense production as we scale up defense spending. What kind of talent will be needed for that? How are schools in those regions adapting? And to your point about research—how can we better integrate the research side of those institutions into this transformation?

    They’ll need to develop new models—and we need to incentivize that shift. The good news is, I think there will be more money on the table. But it will be different kinds of research and institutional funding than what we’ve seen in the past. And that could be a good thing.

    So how do colleges and universities rise to that challenge? There could be tens of billions of dollars available to support economic transition. They’ll need to step up and play a leading role—and if they do, they’ll be rewarded for it.

    Interestingly, there’s already growing enthusiasm to attract academic talent from the U.S.—what some are calling “Trump intellectual refugees.”

    I’ve seen similar cycles before. After 9/11, during the Bush years, there was a similar kind of excitement. Star academics moved here as a sort of cultural vote for Canada. But that kind of movement doesn’t tend to be sustainable—or even all that interesting—from a long-term perspective.

    So how do we make it sustainable and interesting? One idea, from someone else, is to create a kind of Canada Research Chairs 2.0 for the late 2020s.

    Not a play to say “Come escape Trump,” but rather to say: if you’re an entrepreneurial, ambitious academic working in areas that matter to Canada, there’s no better place in the world to be right now than here.

    AU: One of the points you touched on earlier is that political parties seem to be responding to aggressive tariffs on exports by doubling down on producing goods. I find that kind of strange—surely one of the answers is to pivot more toward services. We’re not especially strong in that area, and in theory, that’s where universities should have an advantage. Why do you think we’re pushing so hard on goods while letting the services side drift?

    JS: That’s a great observation. We’ve become more of a services—or maybe better put, an intangibles—economy. A knowledge economy. That was a popular thing to say a decade ago, though it’s become a bit derided since.

    But we need both. You can have intangibles on their own, but the best ones tend to emerge from tangible activities.

    We need to play to our strengths, and that includes our resource economy. One of the things we noted in our study is that post-secondary doesn’t align with the resource economy as well as it should. That doesn’t mean just producing miners and rig operators—though those roles will still matter for years to come. There’s a whole spectrum of science and discovery we’ve long excelled at, and we need to scale that up if we want to lead in critical minerals, for example.

    It’s not just about having critical mineral mines or processing plants. We’ve shut down many of our best mining schools in this country, while China has established far more than we have—far more than you’d expect based on population size alone.

    So yes, we need to invest in the intangible—knowledge—side of that tangible sector. It’s not just manufacturing, as you said. It’s also processing and resource extraction, which are highly sophisticated fields. Those have earned Canada substantial academic recognition over the decades.

    We need to ensure that the intangible capacity we’re building in our universities and colleges remains closely tied to the real economy—especially to manufacturing and resource development.

    AU: Best case scenario—ten years from now—what does the Canadian post-secondary system look like? How is it different from today?

    JS: It would have much more variation. In fact, we might see something entirely new emerge—something that’s not quite a college, university, or polytechnic, but a distinct Canadian model.

    Just as Canada pioneered community colleges in the 1950s and ’60s, we have a chance to create a new tier. And this wouldn’t be at the expense of the existing systems—but something more suited to evolving needs.

    We’d have institutions that reflect and respond to the economy across all regions, including the far North. We don’t need to be physically present everywhere—we can do a lot of this remotely—but we do need our institutions to better reflect the realities of the country and the economy. And they need to be more connected to the world.

    You and I have talked a lot about the situation with international students. The real tragedy of what’s happened over the last decade would be if we abandoned the whole model. We had something that was largely good—it got mucked up—but that doesn’t mean we throw it out.

    We need to fix what went wrong. And we need to remain a destination for the best and most ambitious students from around the world. Ideally, we want them to stay—but even if they go back home, they can help connect us to the world.

    Because if we’re being honest with ourselves, what we’re really saying as Canadians—though maybe not quite this explicitly—is that we want to be a more global country. And our post-secondary system is one of the best tools we have to make that happen. But it will take a deliberate effort to reach out to the world—and there’s no sector better positioned to do that than post-secondary.

    AU: John, thanks so much for being with us today.

    JS: Thanks, Alex. I’ve really enjoyed it.

    Alex Usher: And it just remains for me to thank our excellent producers, Tiffany MacLennan, Sam Pufek, and you, our viewers, listeners, and readers for following us. If you have any questions or concerns about today’s episode or suggestions for future ones, please don’t hesitate to get in touch with us at podcast@higheredstrategy.com. Run, don’t walk to our YouTube page and hit subscribe. That way you’ll never miss an episode of the World of Higher Education Podcast.

    Join us next week when our guest will be Rómulo Pinheiro. He’s a professor at the University of Agder in Norway, and we’ll be talking about university’s role in the economic development strategies of rural and remote regions. Bye for now.

    *This podcast transcript was generated using an AI transcription service with limited editing. Please forgive any errors made through this service. Please note, the views and opinions expressed in each episode are those of the individual contributors, and do not necessarily reflect those of the podcast host and team, or our sponsors.

    This episode is sponsored by KnowMeQ. ArchieCPL is the first AI-enabled tool that massively streamlines credit for prior learning evaluation. Toronto based KnowMeQ makes ethical AI tools that boost and bottom line, achieving new efficiencies in higher ed and workforce upskilling. 

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  • Lean, Global, and Tuition-Free: The University of the People Model

    Lean, Global, and Tuition-Free: The University of the People Model

    One of the most consistent problems in higher education, one that bedevils systems around the globe, is that of cost containment. Costs in higher education grow inexorably, both due to the Baumol effect, that is, services in labor intensive industries like education tend to have costs that grow faster than inflation. And the Bowen Effect, which states that because quality and education is unmeasurable and expenditures are often mistaken for quality, there’s a permanent ratchet effect on university costs limited only by the amount of resources a university can amass. Education’s expensive and getting ever more so.

    But what if I told you there was a university out there that had the cost problem licked? It’s a university based in the United States and accredited by the very respected Western Association of Schools and Colleges. It delivers education the world over with 150,000 students in more than 200 countries and territories. And it educates all these students tuition free, for a grand total of about $150 US per year per student. Sound miraculous? Well, it is in a way, and it’s not easily replicable, but it is real and it’s worth learning from. It’s called the University of the People, an online institution founded in 2009 and based in California. 

    Today, my guest is the University of the People’s Founder and President Shai Reshef. He’s received global recognition for his work at University of the People. He’s an Ashoka fellow. He’s one of Fast Company’s Most Creative in Business, named the Top Global Thinker by Foreign Policy Magazine, and most impressively, he was winner of the 2023 Yidan Prize for Educational Development, which is probably the highest form of global recognition in the field of education.

    In our chat today, Shai and I cover the basic economics of running a mega online university. We answer the questions: how do you serve students across 20 plus time zones? How does a university without government support stay tuition free? And most importantly, how — even if most of your staff are volunteer — are you able to manage things like academic governance and quality assurance on a shoestring?

    And as I said, not everything Shai is going to tell us today is going to be transferrable to other institutions, but his message should have at least some resonance and the University of the People’s experiences can lead to change elsewhere.

    But enough for me. Let’s listen to Shai.


    The World of Higher Education Podcast
    Episode 3.29 | Lean, Global, and Tuition-Free: The University of the People Model

    Transcript

    Alex Usher (AU): Shai, let’s start with the basics. For listeners who might not be familiar—what is the University of the People? Who does it serve? And how does that make it different from a traditional university?

    Shai Reshef (SR): The University of the People is the first nonprofit, tuition-free, accredited American online university. Our mission is to open the gates of higher education to anyone in the world who is qualified but has no other way to access it—either because it’s too expensive, like in the U.S., or because they live in countries where there aren’t enough universities. Africa would be a great example.

    We also serve people who are deprived of access for political or cultural reasons—refugees, women in Afghanistan, or anyone else who, for personal reasons, can’t attend a traditional university. We use the internet to bring higher education to them.

    AU: How big is the institution? How many students do you have? Where are they from? And what’s the breadth of programming that you offer?

    SR: We started in 2009. As of now, we have 153,000 students from 209 countries—so, pretty much from almost every country in the world.

    Our students are typically people who did go to high school but didn’t attend university afterward. Many of them started working and later realized they needed a degree to advance their careers. Our student body tends to be older; they’re not your typical 18-year-olds. They come to us because they want a better future.

    That’s why we only offer degrees that are likely to help them find jobs. At the undergraduate level, we offer degrees in business administration, computer science, and health science. At the graduate level, we offer programs in education, information technology, and business—specifically, the MBA.

    AU: That’s huge. This must cost an awful lot of money. You’re not a public university in the sense of being government funded, and you’re not charging tuition. So how does it work? What does it cost, and how do you make ends meet?

    SR: Well, first of all, we are nonprofit. So, we’re not making money—maybe a small surplus, but not profit. And we are tuition-free. That means students can study for free, but when they get to the exams, we ask them to pay $140 USD per exam.

    Now, for some students—especially those from developing countries—even that amount is too much. So we provide scholarships where we can. About half of our students pay the exam fees, and the other half receive scholarships.

    We’re able to stay sustainable and tuition-free because we run a very lean operation. We rely heavily on technology. We offer only a few degree programs, all of which are directly relevant to the job market. We also operate in many parts of the world where we can deliver quality education at lower costs.

    We don’t have buildings—since we’re fully online—and importantly, we lean heavily on volunteers. I’m a volunteer. The deans are volunteers. Our professors and faculty are volunteers too. In fact, we have over 40,000 volunteers supporting the university.

    AU: But surely $140 per exam on its own isn’t enough to run the institution, right? You must have other sources of income, I imagine?

    SR: Our budget—running a university with 153,000 students—is about $20 million USD. Two-thirds of that comes from student fees. The remaining one-third comes from donations. These include contributions from wealthy individuals and foundations such as the Gates Foundation, the Ford Foundation, and the Ulet Foundation. We also receive some government support—for example, from the German government.

    So, about $7 million comes from donations, and $13–14 million comes from student fees. But again, we operate on just a fraction of the budget that any other university of our size would require.

    AU: I’m just looking at the numbers—$20 million to teach 150,000 students. That’s about $120 or $130 per student. That’s very, very low. And one of the ways you manage that, I understand, is through your use of volunteers. How do you get people to teach for free?

    SR: It’s a good question. In my previous life, before I started the University of the People, I launched and ran the first online university in Europe. So I had a good understanding of how an online university should operate.

    When I decided to start the University of the People and make it tuition-free, the main difference—among several—was to rely on volunteers rather than paid faculty and staff. At the time, I wasn’t sure how well that would work.

    I announced the university in January 2009 at a conference in Munich. The next day, The New York Times ran a full-page article about it. And the day after that, I already had hundreds of professors writing to me saying, “We love this idea. We want to help.”

    So people come to us. I’m not out there recruiting them—they come because I’m not the only one who believes higher education should be a basic right, and that money shouldn’t be a barrier. I came with the idea of tuition-free higher education, and a lot of people believe in that mission. They want to be part of it and help.

    AU: What kind of support services are you able to offer students? I mean, student services, academic support—how can you do that within a tuition-free model? Are there still some things you’re able to provide?

    SR: Oh, we’re able to do a lot. First of all, all of our courses are written in advance by subject matter experts. They go through a peer review process, just like any other academic program. Once finalized, they’re taught in our online classes.

    When students sign up, they’re placed in a class of 20 to 30 students—each time with peers from 20 to 30 different countries. Every course runs for eight weeks. On the first day of the week, students receive their lecture notes, reading assignments, homework, and discussion question.

    The core of our pedagogy is peer discussion—students engage in week-long discussions around the topic of the week. Every class has a professor who reads and moderates the discussion daily.

    Each student also has a program advisor who follows them from the moment they enroll until they graduate. So there is a lot of support. If a student stops showing up to class, they’ll typically get an email asking where they are.

    Even though our professors are volunteers, they commit 10 to 15 hours per week, per course, to support students with everything they need. So it’s a full-service university.

    The difference between us and a traditional university is that we don’t offer the “nice-to-haves.” We don’t have a football team, a gym, or psychological services—which are important, but we simply can’t afford them. But everything core to the academic experience is there—and delivered with high quality.

    AU: Shai, I want to ask—one of the things you must have to navigate when you’ve got students from all over the world and you’re operating in so many jurisdictions is accreditation. That seems like something that’s very bureaucratic and time-consuming. So how do you handle that? Do you do any jurisdiction shopping? Where are your degrees accredited, and is that part of the reason people pursue them?

    SR: Originally, in 2014, we were accredited by DEAC, which is a national accreditation agency in the U.S. And just a couple of weeks ago, we were accredited by WASC—the Western Association of Schools and Colleges—which is one of the six regional accrediting bodies in the U.S.

    That puts us in the same group as Stanford, Berkeley, UCLA. Some might argue they need to work a little harder to meet our standards—but in any case, we’re now in the same accreditation category.

    Now, even though our students come from around the world, many of them admire American education. That’s a big part of why they choose us. In a few countries, we’re not locally recognized because we’re fully online. But still, thousands of students study with us because they value the American degree, and because local employers recognize and appreciate the quality of our education.

    Was it easy to get accredited? No, it was hard. It took a lot of work. We had to prove that what we offer is equivalent, in terms of outcomes, to what traditional universities offer. That includes how we admit students, how we support them, and how we assess their learning outcomes.

    In the end, we did everything required to meet those expectations—and we succeeded. That’s why we were granted accreditation.

    AU: It just occurred to me, as I was thinking about this, that maybe this is your secret sauce. These are the kinds of things that cost millions of dollars at many universities. And if you’re able to do it without complex quality assurance structures, academic senates, registrar’s offices, and all those kinds of things—if you’re able to do it with the leanest version of those—isn’t that something other institutions could learn from?

    SR: Yes, they can learn. But do they want to learn? That’s a different question.

    One of the challenges we pose to other universities is this: when you’re charging $30,000 to $50,000 a year, and then here comes a university charging just $1,400 a year—if students pay in full and study full time—that’s a huge contrast. And when traditional institutions see that, they often just turn around and say, “No way,” because they don’t believe it’s real.

    The truth is, our advantage comes from the fact that we built a new institution from scratch. That allowed us to decide what to do—and what not to do.

    Let me give you an example. At a university our size, the admissions office alone might have thousands of people reading student résumés, essays, checking social media, verifying every detail—thoroughly evaluating each application.

    We do it differently. We say: if you have a high school diploma, come and take two courses. If you pass, you’ve shown us you meet our standards. You get credit for those courses and become a degree-seeking student. If you can’t pass, you can’t continue.

    Now, not only is that a better system in my view—because it tests students based on how they actually perform, not how well someone coached them on an application—but it also saves a ton of money. We don’t need a large admissions operation. Just come in and prove yourself.

    It’s a different way of operating—and a much more efficient one. And I think that’s our real secret. It’s not really a secret—but it works.

    AU: You’ve scaled up incredibly quickly—15 years to reach 150,000 students, and to be embedded in, I guess, just about every country in the world. What were the biggest hurdles in that scaling process? Were there moments where you stumbled and thought, “Wow, I’m not sure we can grow this quickly?” Or was it pretty smooth?

    SR: Well, if you ask me, I’d actually answer a different question: Why aren’t we even bigger than we are?

    Because the truth is, we’re online—there are no physical seat limits. Nobody has to stand at the back of the lecture hall. So, in theory, we could double our student body. Why haven’t we?

    The main challenge is that most people in the world haven’t heard of us. Even when I travel and someone asks what I do, and I say, “University of the People,” I’m surprised if they’ve heard of it. Most people haven’t—and especially not the ones who need us most, like refugees or people in remote or underserved regions.

    The second challenge is that even when people do find us, we don’t have enough resources to support everyone. For example, we have 4,300 Afghan women currently hiding and studying with us inside Afghanistan—but we received 20,000 applications from there. So yes, it’s incredible that we can serve over 4,000 women, but we simply can’t accommodate all who apply.

    To go back to your original question about the difficulties we’ve encountered—yes, there are some. For instance, there are countries that still don’t recognize online education. In those places, we’re just waiting for governments to become more open to 21st-century technologies and new models of learning.

    So that’s been one of our biggest challenges: growing awareness and overcoming regulatory barriers.

    AU: In lots of traditional universities, success is measured through things like research output, income, or rankings. How do you measure success at the University of the People?

    SR: Well, the first thing we look at is how many people we’ve given the opportunity to pursue higher education—people who had no other alternatives. That’s a key measure for us.

    I was once interviewed by a student journalist from an Ivy League school, and he said, “You’re setting up competition for my institution.” And I told him, “Anyone who wants to go to your institution should absolutely do so. But we’re here for those who don’t have that option.”

    So one measure of our success is how many doors we open. Another is how many of our students actually graduate—and what they go on to do. We have graduates working at Amazon, Google, Apple, IBM, the World Bank—that’s another sign of success.

    Ultimately, we measure ourselves by whether we’ve helped people build a better life. Are they better off while studying with us? That’s what matters to us.

    We don’t participate in rankings competitions. We don’t try to be the most expensive institution—though in some parts of the sector, it seems the more expensive you are, the better you’re perceived to be. That’s a strange way to measure quality, but it’s common in higher ed.

    We’re proud to be different. We’re changing the model of higher education to make it accessible, affordable, and high-quality.

    AU: A few days ago in The New York Times, there was an article by the Russian writer Masha Gessen. They were talking about the attacks on higher education in the United States and mentioned that the ideal model right now might be the University of the People in Poland—a communist-era, tuition-free university. As I was preparing for this interview, I thought, “Wait a minute, that sounds a lot like your University of the People.” I’m curious what you think about that argument. Given all the challenges in U.S. higher education—even before Trump—are approaches like yours part of the solution?

    SR: I actually read that very article. Believe it or not, we just sent them an email today saying the same thing—basically, “It sounds like you’re talking about the University of the People.” I assume they don’t know about us—otherwise, they probably would have mentioned us directly.

    I truly believe we are the future. Every person should have the right to higher education. Universities should open their gates far wider than they do now. The more people who are educated, the stronger the country: people have better futures, the economy improves, and society benefits from individuals who are well-rounded and capable of critical thinking. That’s what the world needs.

    The American system has created some of the best universities in the world—there’s no question about that. I’m not against those institutions. What I’m against is the lack of opportunity for everyone else. And I think what we’ve demonstrated is that higher education can be accessible and affordable for all.

    That’s part of why we’ve grown so quickly—we want to show that this model works, that it’s sustainable, and that others can follow it, in the U.S. and around the world. The challenges facing higher education aren’t unique to one country; they’re global. And anyone can look at what we’ve done and replicate it—or ask us to help them replicate it. We’d be happy to help.

    AU: So, you’ve been around for just over 15 years. If I ask you to look ahead—what does the University of the People look like in 2040? Will you be twice as big? Even bigger than that? Will you offer different kinds of degrees? How do you see the next decade and a half playing out?

    SR: You know, in 2010, following the earthquake in Haiti, we announced that we would take in 250 Haitian students and teach them for free. What I didn’t realize at the time was that, after the earthquake, many of them were living in tents, without electricity or internet.

    Still, two months later, the first group of 15 or 16 students began studying. I went to Haiti to welcome them, and I met many students while I was there. One of them asked me what the future of University of the People looked like. I gave them the same answer I’d give today:

    We’ll keep growing to serve more and more students—until one day we wake up and realize that all the students in the world who need access to higher education are being served. And then, maybe, we’ll go back to sleep and wake up with another dream.

    Until then, we have a long way to go. So yes, we’ll continue to grow, we’ll continue to serve more people, and hopefully, others will replicate what we’re doing. We don’t need to educate the entire world—just help show that it’s possible.

    AU: Shai, thank you so much for being with us today.

    SR: Thank you very much for this interview. It was fascinating—thank you.

    AU: And it just remains for me to thank our excellent producers—Tiffany MacLennan, Sam Pufek—and you, our viewers, listeners, and readers, for joining us. If you have any questions about this podcast or suggestions for future episodes, please don’t hesitate to get in touch at podcast@higheredstrategy.com. Quick request from us: head over to our YouTube page and subscribe to the Higher Education Strategy Associates channel so you never miss an episode of The World of Higher Education.

    Join us next week—my guest will be John Stackhouse. He’s the Senior Vice President at RBC and former Editor-in-Chief of The Globe and Mail. He’ll be joining me to talk about a new post-secondary education initiative that RBC is undertaking, in partnership with the Business + Higher Education Roundtable and us here at Higher Education Strategy Associates. I’ll be asking in particular about the future of Canadian higher education and how better links can be forged between universities and the private sector. See you then.

    *This podcast transcript was generated using an AI transcription service with limited editing. Please forgive any errors made through this service. Please note, the views and opinions expressed in each episode are those of the individual contributors, and do not necessarily reflect those of the podcast host and team, or our sponsors.

    This episode is sponsored by KnowMeQ. ArchieCPL is the first AI-enabled tool that massively streamlines credit for prior learning evaluation. Toronto based KnowMeQ makes ethical AI tools that boost and bottom line, achieving new efficiencies in higher ed and workforce upskilling. 

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  • Overskilled and Underused? What PIAAC Reveals About the Canadian Workforce

    Overskilled and Underused? What PIAAC Reveals About the Canadian Workforce

    Before our show starts today, I just wanna take a minute to note the passing of Professor Claire Callender, OBE. For the last two and a half decades, she’s been one of the most important figures in UK higher education studies, in particular with respect to student loans and student finance. Holder of a joint professorship at UCL Institute of Education and Birkbeck University of London, she was also instrumental in setting up the ESRC Centre for Global Higher Education, of which she later became deputy director. I just want to quote the short obituary that her colleague Simon Marginson wrote for her last week after her passing from lung cancer. He said, “What we’ll remember about Claire is the way she focused her formidable capacity for rational thought on matters to which she was committed, her gravitas that held the room when speaking, and the warmth that she evoked without fail in old and new acquaintances.”

    My thoughts and condolences to her partner Annette, and to her children. We’ll all miss Claire. 


    I suspect most of you are familiar with the OECD’s Program for International Student Assessment, or PISA. That’s a triannual test of 15 year olds around the world. It tries to compare how teenagers fare in real world tests of literacy and numeracy. But you might not be as familiar with PISA’s cousin, the Program for International Assessment of Adult Competencies or PIAAC. To simplify enormously, it’s PISA, but for adults, and it only comes out once a decade with the latest edition having appeared on December 10th of last year. Now, if you’re like most people, you’re probably asking yourself, what does PIAAC measure exactly?

    PISA pretty clearly is telling us something about school systems. Adults, the subject of the PIAAC test, they’ve been out of school for a long time. What do test results mean for people who’ve been out of school for, in some cases, decades? And what kinds of meaningful policies might be made on the basis of this data?

    Today my guest is the CEO of Canada’s Future Skills Centre, Noel Baldwin. Over the past decade, both in his roles at FSC, his previous ones at the Council Minister of Education Canada, he’s arguably been one of the country’s most dedicated users of PIAAC data. As part of Canada’s delegation to the OECD committee in charge of PIAAC, he also had a front row seat to the development of these tests and the machinery behind these big international surveys. 

    Over the course of the next 20 or so minutes, you’ll hear Noel and I, both fellow members of the Canada Millennium Scholarship Foundation Mafia, discuss such issues as how the wording of international surveys gets negotiated, why we seem to be witnessing planet wide declines in adult literacy, what research questions PIAAC is best suited to answer, and maybe most intriguingly what PIAAC 3 might look like a decade from now.

    I really enjoyed this conversation and I hope you do too. Anyway, over to Noel.


    The World of Higher Education Podcast
    Episode 3.28 | Overskilled and Underused? What PIAAC Reveals About the Canadian Workforce

    Transcript

    Alex Usher (AU): Noel, some of our listeners might be familiar with big international testing programs like PISA—the Program for International Student Assessment. But what is the Program for the International Assessment of Adult Competencies? What does it aim to measure, and why?

    Noel Baldwin (NB): It’s somewhat analogous to PISA, but it’s primarily focused on working-age adults. Like PISA, it’s a large-scale international assessment organized by the OECD—specifically by both the education and labor secretariats. It’s administered on the ground by national statistical agencies or other government agencies in participating countries.

    PIAAC is mainly focused on measuring skills like literacy and numeracy. Over time, though, the OECD has added other skill areas relevant to the intersection of education and labor markets—things like digital skills, technology use, problem solving, and social-emotional skills.

    In addition to the assessment itself, there’s a large battery of background questions that gather a lot of demographic information—details about respondents’ work life, and other factors like health and wellbeing. This allows researchers to draw correlations between the core skills being measured and how those skills are used, or what kind of impact they have on people’s lives.

    AU: How do they know that what’s being measured is actually useful in the workplace? I mean, the literacy section is reading comprehension, and the math is sort of like, you know, “If two trains are moving toward each other, one from Chicago and one from Pittsburgh…” It’s a bit more sophisticated than that, but that kind of thing. How do they know that actually measures anything meaningful for workplace competencies?

    NB: That’s a good question. One thing to start with is that the questions build from fairly easy and simple tasks to much more complex ones. That allows the OECD to create these scales, and they talk a lot about proficiency levels—level one up to five, and even below level one in some cases, for people with the weakest skill levels.

    And while PIAAC itself is relatively new, the assessment of these competencies isn’t. It actually dates back to the early 1990s. There’s been a lot of research—by the OECD and by psychometricians and other researchers—on the connections between these skills and broader outcomes.

    The key thing to understand is that, over time, there’s been strong evidence linking higher literacy and numeracy skills to a range of life outcomes, especially labor market outcomes. It’s a bit like educational attainment—these things often act as proxies for one another. But the stronger your skills, the more likely you are to be employed, to earn higher wages, to avoid unemployment, and to be adaptable and resilient.

    And it’s not just about work. It extends to other areas too—life satisfaction, for instance. There are even some interesting findings about democratic participation and people’s perceptions of how their society is doing. So there are pretty strong correlations between higher-level skills and a variety of positive outcomes.

    AU: But, I can imagine that the nature of an economy—whether it’s more manufacturing-based or service-based—might affect what kinds of skills are relevant. So different countries might actually want to measure slightly different things. How do you get 50—or however many, dozens of countries—to agree on what skills to assess and how to measure them?

    NB: The point at which OECD countries agreed to focus on literacy and numeracy actually predates me—and it also predates a lot of today’s focus on more digitally oriented skills. It was a much more analog world when this started, and so literacy and numeracy made a lot of sense. At the time, most of the information people consumed came in some form of media that required reading comprehension and the ability to navigate text. And then, on the numeracy side, the ability to do anything from basic to fairly advanced problem solving with numbers was highly relevant. So I suspect that when this was being developed—through the 1980s and into the early 1990s—there was a high degree of consensus around focusing on those core skills.

    The development of the instruments themselves is also an international effort. It’s led by the OECD, but they work with experts from a range of countries to test and validate the items used in the assessment. Educational Testing Service (ETS) in the U.S. is quite involved, and there are also experts from Australia and Canada. In fact, Canada was very involved in the early stages—both through Statistics Canada and other experts—particularly in developing some of the initial tools for measuring literacy. So, the consensus-building process includes not just agreeing on what to measure and how to administer it, but also developing the actual assessment items and ensuring they’re effective. They do field testing before rolling out the main assessment to make sure the tools are as valid as possible.

    AU: Once the results are in and published, what happens next? How do governments typically use this information to inform policy?

    NB: I’ll admit—even having been on the inside of some of this—it can still feel like a bit of a black box. In fact, I’d say it’s increasingly becoming one, and I think we’ll probably get into that more as the conversation goes on.

    That said, different countries—and even different provinces and territories within Canada—use the information in different ways. It definitely gets integrated into various internal briefings. I spent some time, as you know, at the Council of Ministers of Education, and we saw that both in our own work and in the work of officials across the provinces and territories.

    After the last cycle of PIAAC, for instance, Quebec produced some fairly detailed reports analyzing how Quebecers performed on the PIAAC scales—comparing them to other provinces and to other countries. That analysis helped spark conversations about what the results meant and what to do with them. New Brunswick, for example, launched a literacy strategy shortly after the last PIAAC cycle, which suggests a direct link between the data and policy action.

    So there are examples like that, but it’s also fair to say that a lot of the data ends up being used internally—to support conversations within governments. Even since the most recent PIAAC cycle was released in December, I’ve seen some of that happening. But there’s definitely less in the public domain than you might expect—and less than there used to be, frankly.

    AU: Some of the findings in this latest PIAAC cycle—the headline that got the most traction, I think—was the fact that we’re seeing declines in literacy and numeracy scores across much of the OECD. A few countries bucked the trend—Canada saw a small decline, and parts of Northern Europe did okay—but most countries were down. What are the possible explanations for this trend? And should we be concerned?

    NB: I think we should be really aware. When it comes to concern, though, I’m always a bit hesitant to declare a crisis. There’s a lot of work still to be done to unpack what’s going on in this PIAAC cycle.

    One thing to keep in mind is that most of the responses were collected during a time of ongoing global turmoil. The data was gathered in 2022, so we were still in the middle of the pandemic. Just getting the sample collected was a major challenge—and a much bigger one than usual.

    With that caveat in mind, the OECD has started to speculate a bit, especially about the literacy side. One of the things they’re pointing to is how radically the way people consume information has changed over the past 10 years.

    People are reading much shorter bits of text now, and they’re getting information in a much wider variety of formats. There are still items in the literacy assessment that resemble reading a paragraph in a printed newspaper—something that just doesn’t reflect how most people engage with information anymore. These days, we get a lot more of it through video and audio content.

    So I think those shifts in how we consume information are part of the story. But until we see more analysis, it’s hard to say for sure. There are some signals—differences in gender performance across countries, for example—that we need to unpack. And until we do that, we’re not going to have a great sense of why outcomes look the way they do.

    AU: Let’s focus on Canada for a second. As with most international education comparisons, we end up in the top—but at the bottom of the top third, basically. It doesn’t seem to matter what we do or when—it’s always that pattern. Looking at global trends, do you think Canada stands out in any way, positively or negatively? Are there things we’re doing right? Or things we’re getting wrong?

    NB: Well, I’d say we continue to see something that the OECD points out almost every time we do one of these assessments: the gap between our top performers and our lowest performers is smaller than in many other countries. That’s often taken as a sign of equity, and I’d say that’s definitely a good news story.

    In the global comparison, we held pretty much steady on literacy, while many countries saw declines. Holding steady when others are slipping isn’t a bad outcome. And in numeracy, we actually improved.

    The distribution of results across provinces was also more even than in the last cycle. Last time, there was much more variation, with several provinces falling below the OECD or Canadian average. This time around, we’re more tightly clustered, which I think is another positive.

    If you dig a little deeper, there are other encouraging signs. For example, while the OECD doesn’t have a perfect measure of immigration status, it can identify people who were born outside a country or whose parents were. Given how different Canada’s demographic profile is from nearly every other participating country—especially those in Northern Europe—I think we’re doing quite well in that regard.

    And in light of the conversations over the past few years about immigration policy and its impacts across our society, I think it’s a pretty good news story that we’re seeing strong performance among those populations as well.

    AU: I know we’ll disagree about this next question. My impression is that, in Canada, the way PIAAC gets used has really changed over the last decade. The first round of PIAAC results got a lot of attention—StatsCan and the Council of Ministers of Education both published lengthy analyses.

    And maybe “crickets” is too strong a word to describe the reaction this time, but it’s definitely quieter. My sense is that governments just don’t care anymore. When they talk about skills, the narrative seems focused solely on nursing and the skilled trades—because those are seen as bottlenecks on the social side and the private sector side.

    But there’s very little interest in improving transversal skills, and even less knowledge or strategy about how to do so. Make me less cynical.

    NB: Well, it’s funny—this question is actually what kicked off the conversation that led to this podcast. And I’ll confess, you’ve had me thinking about it for several weeks now.

    One thing I want to distinguish is caring about the skills themselves versus how the data is being released and used publicly. There’s no denying that we’re seeing less coming out publicly from the governments that funded the study. That’s just true—and I’m not sure that’s going to change.

    I think that reflects a few things. Partly, it’s the changed fiscal environment and what governments are willing to pay for. But it’s also about the broader information environment we’re in today compared to 2013.

    As I’ve been reflecting on this, I wonder if 2012 and 2013 were actually the tail end of the era of evidence-based policymaking—and that now we’re in the era of vibes-based policymaking. And if that’s the case, why would you write up detailed reports about something you’re mostly going to approach from the gut?

    On the skills side, though, I still think there’s an interesting question. A few weeks ago, I felt more strongly about this, but I still believe it’s not that governments don’t care about these foundational skills. Rather, I think the conversation about skills has shifted.

    We may have lost sight of how different types of skills build on one another—starting from foundational literacy and numeracy, then layering on problem-solving, and eventually reaching digital competencies. That understanding might be missing in the current conversation.

    Take the current moment around AI, for example. Maybe “craze” is too strong a word, but there’s a belief that people will become great at prompt engineering without any formal education. Mark Cuban—on BlueSky or wherever, I’m not sure what they call posts there—made a point recently that you won’t need formal education with generative AI. If you can get the right answers out of a large language model, you’ll outperform someone with an advanced degree.

    But that completely overlooks how much you need to understand in order to ask good questions—and to assess whether the answers you get are worth anything. So we may start to see that shift back.

    That said, you’re right—there has definitely been a move in recent years toward thinking about workforce issues rather than broader skill development. And that may be a big part of what’s going on.

    AU: What do you think is the most interesting or under-explored question that PIAAC data could help answer, but that we haven’t fully investigated yet? This dataset allows for a lot of interesting analysis. So if you could wave a magic wand and get some top researchers working on it—whether in Canada or internationally—where would you want them to focus?

    NB: First, I’ll just make a small plug. We’ve been working on what we hope will become a PIAAC research agenda—something that responds to the things we care about at the Future Skills Centre, but that we hope to advance more broadly in the coming weeks and months. So we are actively thinking about this.

    There are a bunch of areas that I think are really promising. One is the renewed conversation about productivity in Canada. I think PIAAC could shed light on the role that skills play in that. The Conference Board of Canada did a piece a while back looking at how much of the productivity gap between Canada and the U.S. is due to skill or labor factors. Their conclusion was that it wasn’t a huge part—but I think PIAAC gives us tools to continue digging into that question.

    Another area the OECD often highlights when talking about Canada is the extent to which workers are overqualified or overskilled for the jobs they’re in. That’s a narrative that’s been around for a while, but one where I think PIAAC could offer deeper insights.

    It becomes even more interesting when you try to link it to broader labor supply questions—like the role of immigration. Some people have suggested that one reason Canada lags in things like technology integration or capital investment is that we’ve substituted skilled labor for that kind of investment.

    With PIAAC, we might be able to explore whether overqualification or overskilling is connected to the way we’ve managed immigration over the last couple of decades.

    So, there are a few areas there that I think are both relevant and under-explored. And of course, on the international side, you’re right—we should be looking for examples of countries that have had success, and thinking about what we can emulate, borrow from, or be inspired by.

    AU: I don’t know if either of us wants to still be doing this in 10 years, but if we were to have this conversation again a decade from now, what do you think—or hope—will have changed? What will the long-term impact of PIAAC Cycle 2 have been, and how do you think PIAAC 3 might be different?

    NB: Well, I think I need to say this out loud: I’m actually worried there won’t be a PIAAC 3.

    We’re recording this in early 2025, which is a pretty turbulent time globally. One of the things that seems clear is that the new U.S. administration isn’t interested in the Department of Education—which likely means they won’t be interested in continuing the National Center for Education Statistics.

    And like with many international initiatives, the U.S. plays a big role in driving and valuing efforts like PIAAC. So I do worry about whether there will be a third cycle. If it happens without U.S. participation, it would be a very different kind of study.

    But I hope that in 10 years, we are talking about a robust PIAAC 3—with strong participation from across OECD countries.

    I also hope there’s continued investment in using PIAAC data to answer key research questions. It’s just one tool, of course, but it’s a big one. It’s the only direct assessment of adult skills we have—where someone is actually assessed on a defined set of competencies—so it’s really valuable.

    For an organization like ours, which is focused on adult skills in the workforce, it’s up to us to push forward and try to get answers to some of these questions. And I hope the research we and others are doing will find its way into policy conversations—especially as we think about how workforce needs, skills, and the broader economy are going to change over the next decade.

    It would be a wasted opportunity if it didn’t.

    AU: Noel, thanks so much for being with us today.

    NB: Thanks Alex.

    *This podcast transcript was generated using an AI transcription service with limited editing. Please forgive any errors made through this service. Please note, the views and opinions expressed in each episode are those of the individual contributors, and do not necessarily reflect those of the podcast host and team, or our sponsors.

    This episode is sponsored by Studiosity. Student success, at scale – with an evidence-based ROI of 4.4x return for universities and colleges. Because Studiosity is AI for Learning — not corrections – to develop critical thinking, agency, and retention — empowering educators with learning insight. For future-ready graduates — and for future-ready institutions. Learn more at studiosity.com.

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  • Innovation Without Borders: Galileo’s Networked Approach to Better Higher Education System

    Innovation Without Borders: Galileo’s Networked Approach to Better Higher Education System

    One of the biggest, but least remarked upon trends in European higher education in recent years is the growth of private for-profit, higher education. Even in countries where tuition is free, there are hundreds of thousands of students who now prefer to take courses at private for-profit institutions.

    To me, the question is, why? What sort of institutions are these anyway? Interestingly, the answer to that second question is one which might confuse my mostly North American audience. Turns out a lot of these private institutions are relatively small, bespoke institutions with very narrow academic specializations. And yet they’re owned by a few very large international conglomerate universities. That’s very different from North America, where institutions tend to be either small and bespoke, or part of a large corporation, but not both.

    Today my guest is Nicolas Badré. He’s the Chief Operating Officer of the Galileo Group, which operates a number of universities across Europe. I met him a few months ago at an OECD event in Jakarta. When I heard about some of Galileo’s initiatives, I knew I’d have to have him on the show. 

    There are three things which I think are most important about this interview. First is the discussion about Galileo’s business model and how it achieves economies of scale across such different types of institutions. Second, there’s how the network goes about collectively learning across all its various institutions. And third, specifically how it’s choosing to experiment with AI across a number of institutions and apply the lessons more globally. 

    Overall, it’s a fascinating chat. I hope you enjoy it too. But now, let’s turn things over to Nicolas.


    The World of Higher Education Podcast
    Episode 3.27 | Innovation Without Borders: Galileo’s Networked Approach to Better Higher Education System

    Transcript

    Alex Usher (AU): Nicolas, Galileo Global Education has grown significantly over the years. I think the group is, if I’m not mistaken, 13 or 14 years old now. Some of the universities it owns might be a bit older, but can you walk us through the origins of the group? How did you grow to be as big as you are? I think you’ve got dozens of institutions in dozens of countries—how did that growth happen so quickly?

    Nicolas Badré (NB): Thank you, Alex, for the question. It’s an interesting story. And yes, to your point, the group was created 13 and a half years ago, with an investment by Providence Equity Partners into Istituto Marangoni, a fashion school in Italy. That dates back to 2011. Since then, we’ve made 30 acquisitions.

    The growth started primarily in Europe, especially in France and Germany. Then, in 2014, we took our first steps outside of Europe with the acquisition of IEU in Mexico. Significant moves followed in 2018 and 2019, particularly into the online learning space with Studi in France and AKAD in Germany.

    There’s been a very rapid acceleration over the past five years. For context, I joined the group at the end of 2019. At that time, Galileo had 67,000 students across nine countries. Today, we have 300,000 students in 20 countries.

    Back then, the group was primarily focused on arts and creative schools, as well as business and management schools. Now, we’ve expanded into tech and health, and even into some professional training areas—like truck driving, for instance.

    What does this reflect? Two things. First, very strong organic growth from our existing schools and brands. Take ESG in France as an example. It’s been around for 40 years and is a well-known entry-level business school. Over the past five years, it’s diversified considerably creating ESG Luxury, ESG Tourism, you name it. It’s also expanded its physical presence from just a few cities to now being in 15 or 16 cities across France.

    So it’s really been a combination of strong organic growth and selective acquisitions that have helped us more than quadruple our student numbers in just five years.

    AU: It’s interesting— I think a lot of our listeners and viewers might be surprised to hear about such a strong for-profit institution coming out of France. When you think of French higher education, you think of the Grandes Écoles, you think of free education. So why would so many people choose to pay for education when they don’t have to? It’s a pretty strong trend in France now. I think over 26% of all students in France are in some form of private higher education. What do you offer that makes people willing to give up “free”?

    NB: It’s a good question, and you’re right—it’s not just about France. In many places across Europe, including Germany, the Nordics, and others, you see similar dynamics.

    That said, yes, in France in particular, there’s been a growing share of private players in higher education over the past few years. That probably reflects the private sector’s greater ability to adapt to new environments.

    I’d highlight three main factors that help explain why we’ve been successful in this space.

    First, we’re obsessed with employability and skills-based education. And that’s true across all levels and backgrounds. When we worked on our group mission statement, everyone agreed that our mission is to “unleash the potential of everyone for better employability.” 

    Because of that focus, we maintain very strong ties with industry. That gives us the ability to adapt, create, and update our programs very quickly in response to emerging demands. We know competencies become obsolete faster now, so staying aligned with job market needs is critical. That’s probably the strongest unifying driver across all of Galileo.

    Beyond that, we also offer very unique programs. Take Noroff, for example—a tech school in Norway, which is even more tuition-free than France. It’s one of the very few fee-paying institutions in the country. But the program is so strong that students are willing to pay around 15,000 euros a year because they know they’ll get a top-tier, hands-on experience—something that might be slower to evolve in the public system.

    So that’s the first point: employability and unique, high-impact programs.

    Second, we put a strong emphasis on the student experience. How do we transform their education beyond just delivering content? That’s an area we continue to invest in—never enough, but always pushing. We’re focused on hybridizing disciplines, geographies, and pedagogical approaches.

    And we’ve systematized student feedback—not just asking for opinions, but making sure we translate that feedback into tangible improvements in the student experience.

    And third, I’d say there’s a values-based dimension to all of this. We focus heavily on innovation, entrepreneurship, and high standards. Those are the core values that we’re driven by. You could say they’re our obsessions—and I think that kind of vision and energy resonates with our students. Those are the three main things I’d point to.

    AU: I have a question about how you make things work across such a diverse set of institutions. I mean, you’ve got design schools, drama schools, law schools, medical schools. When people think about private education, there’s often an assumption that there’s some kind of economies of scale in terms of curriculum. The idea that you can reuse curriculum across different places. But my impression is that you can’t do that very much. It seems like you’re managing all these different institutions, each of them like their own boutique operation, with their own specific costs. How do you make it work across a system as large and diverse as yours? Where are the economies of scale?

    NB: Well, that’s also a very good point—and you’re absolutely right. We have a very diverse network of schools. We have a culinary arts school in Bordeaux, France, with maybe 400 students, and we have universities with more than 10,000 students, whether in medical or business education.

    So yes, you might wonder: why put these institutions together?

    The answer is that we really built the group’s development around the entrepreneurial DNA of our school directors. They’re responsible for their own development—for their growth, diversification, and how they respond to the job market.

    We’re not obsessed with economies of scale. What we really value is the network itself. What we focus on is shared methodology—in areas like sales and marketing, finance, HR, and student experience.

    There are also some opportunities for synergies in systems. In some cases, for instance, yes—we use a similar CRM across several countries. But I think the real value of the network lies in its ability to share experiences and experiment with innovation throughout, and then scale up those innovations appropriately across the other schools.

    So I’d say it’s more about shared practices than about forcing economies of scale across borders—because that doesn’t always make sense.

    AU: Am I correct in thinking that you don’t necessarily present yourself as a chain of institutions to students? That each institution actually has a pretty strong identity in and of itself—is that right? Is there a fair bit of autonomy and ability to adapt things locally at each of your schools?

    NB: Yes, I think that’s true. In terms of branding, we believe that each of our schools generally has a stronger brand than Galileo itself. And that’s how it should be, because each school has its own experience, its own DNA, its own momentum and development.

    So, we see ourselves more as a platform that supports the development of all these schools, rather than a chain imposing the same standards and practices across the board.

    Of course, we do have certain methodologies—for example, how to run a commercial campaign. We provide guidance, but it’s ultimately up to each school to manage that process and use the methodology in a way that works best for their own development.

    That doesn’t mean there’s no value in having the Galileo name—there is. But the value is in being a platform that supports the schools, rather than overshadowing them.

    AU: Nicolas, I know Galileo is testing a lot of AI-driven approaches across its various institutions. What I found interesting in a discussion we had offline a few weeks ago is that you’re experimenting with AI in different parts of the institution—some of it around curriculum, some around administration, and some around student services. Can you give us an overview? What exactly are you testing, and what are the goals of these experiments?

    NB: I think we first need to frame how we’re using AI, and it’s important to look at our strategy globally. We believe there are three major trends shaping higher education.

    First, student expectations are evolving quickly—they’re demanding more flexibility and personalization. Second, there’s a rapid emergence of new competencies, which challenges our ability to adapt and update programs quickly. And third, we need to go beyond boundaries and be agile in how we approach topics, address new skills, and serve diverse learners. These are the three starting points we see as opportunities for Galileo to differentiate itself. Now, we’re not trying to become a leading AI company. Our goal remains to be a recognized leader in education—improving employability and lives. That’s our benchmark.

    With that in mind, our AI vision is focused on four areas:

    1. How do we deliver a unique experience to our students?
    2. How do we connect educators globally who are trained in and comfortable with AI?
    3. How do we develop content that can be adapted, localized, translated, and personalized?
    4. And how do we improve operational productivity?

    AI is clearly a powerful tool in all four areas. Let me walk through some of the things we’re doing. 

    The first area we call AI for Content. We’re using AI to more quickly identify the competencies required by the job market. We use tools that give us a more immediate connection to the market to understand what skills are in demand. Based on that, we design programs that better align with those needs.

    Then the next step is about course and content creation. Once we’ve defined the competencies, how do we design the courses, the pedagogical materials? How do we make it easier to localize and adapt that content?

    Take Studi, an online university in France with 67,000 students and around 150 different programs. A year ago, it would take them about four months to design a bachelor’s or master’s program. Now, it takes one to two months, depending on the specifics. The cost has been cut in half, and development speed has increased by a factor of two, three, even four in some cases. This also opens up opportunities to make programs more personalized because we can update them much faster. 

    The second area is AI for Experience. How do we use AI to enhance the student experience?

    We’ve embedded AI features in our LMS to personalize quizzes, generate mind maps, and create interactive sessions during classes. We’ve also adapted assessments. For example, in Germany, for the past two years, our online university AKAD has let students choose their own exam dates. That’s based on an AI approach that generates personalized assessments while staying within the requirements of German accreditation bodies. This wouldn’t be possible without AI. The result is higher engagement, faster feedback, and a more personalized learning experience.

    Lastly, beyond content and experience, we’re seeing real gains in AI for Operations. In sales and marketing, for example, we now use bots in Italy and Latin America to re-engage “dead” leads—contacting them again, setting up meetings, and redirecting them through the admissions funnel. It’s proven quite efficient, and we’re looking to expand that approach to other schools.

    We’re also seeing strong results in tutoring. Take Corndel, a large UK-based school focused on apprenticeships. They’re using AI tools extensively to improve student tracking, tutoring, and weekly progress monitoring.

    So, we’re seeing a lot of momentum across all these dimensions—and it’s really picked up speed over the last 18 months.

    AU: So, you’ve got a network of institutions, which gives you a lot of little laboratories to experiment with—to try different things. How do you identify best practices? And then how do you scale them across your network?

    NB: Well, first of all, we have lots of different pilots. As you’ve understood, we’re quite decentralized, so we don’t have a central innovation team of 50 people imposing innovations across all our schools.

    It’s more about scouting and sharing experiences from one school to another. It’s a combination of networks where people share what they’re learning.

    Just to name a few, we have a Digital Learning Community—that’s made up of all the people involved in LMS design across our schools. They exchange a lot of insights and experiences.

    We also hold regular touchpoints to present what’s happening in AI for content, AI for experience, and AI for operations. We’ve created some shared training paths for schools as well. So there are a lot of initiatives aimed at maximizing sharing, rather than imposing anything top-down. Again, as you pointed out, the schools are extremely diverse—in terms of regulations, size, content, and disciplines. So there’s no universal recipe.

    That said, in some cases it’s more about developing a methodology. For example, how do you design and implement a pedagogical chatbot? The experiments we’re running now are very promising for future scale-up, because we’re learning a lot from these developments.

    AU: I know that, in a sense, you’ve institutionalized the notion of innovation within the system. I think you’ve recently launched a new master’s program specifically focused on this question—on how to innovate in education systems. Can you tell us a little bit about that?

    NB: Yeah, I’m super excited to talk about this, because it’s where I’m focusing most of my energy these days.

    We’ve been working on this project for a year with four Galileo institutions. It’s called Copernia, and the name, like Galileo, is intentional—these are people who changed perspectives. That’s exactly what we want to do: change the perspective on education and truly put the student at the center.

    Copernia started the initiative, Galileo confirmed it, and it’s no coincidence we’re focusing on this.

    The first program we’re launching under Copernia is a Master of Innovation and Technology for Education. The idea is to bring together and leverage expertise from several fields: neurocognitive science, tech, AI and data, educational sciences, innovation, design, and management. The goal is to offer students a unique experience where they not only learn about innovation—but also learn to develop and apply it.

    One of the major assets we want to leverage is the Galileo network. With over 120 campuses, we can offer students real, hands-on opportunities to experiment and innovate. So the value proposition is: if you want to design and test educational innovation, we’ll give you the tools, the foundational knowledge, and, most importantly, the chance to apply that in practice—within our network, with our partners, and with other institutions.

    The goal is to help the whole ecosystem benefit—not just from Galileo’s environment, but also from the contributions of tech partners, academic collaborators, and business partners around the world. I’m convinced this will be a major tool to develop, share, and scale practical, applied innovation.

    And importantly, this isn’t meant to be just an internal initiative for Galileo. It’s designed to be open. We want to train people who can help transform education—not only in higher education, but also in K–12 and lifelong learning. Because we believe this kind of cross-disciplinary expertise and hands-on innovation experience is valuable across the entire education sector.

    AU: I’m really impressed with the scale and speed at which you’re able to experiment. But it did make me wonder—why can’t public higher education systems do the same? I mean, if I think about French universities, there are 70 or 80 in the public system—though it’s hard to keep track because they keep merging. But theoretically, they could do this too, couldn’t they? It’s a moderately centralized system, and there’s no reason institutions couldn’t collaborate in ways that let them identify useful innovations—rolling them out at different speeds in different areas, depending on what works. Why can’t the public sector innovate like that?

    NB: First of all, I wouldn’t make a sweeping judgment on this. I think there is innovation happening everywhere—including within public institutions. So I wouldn’t describe it in black-and-white terms.

    That said, it’s true that as a private organization, we face a certain kind of pressure. We need to prove that we operate a sustainable model—and we need to prove that every month. In other words, we rely on ourselves to develop, to test, and to optimize how we grow. 

    The second is that we have an asset in being able to test and learn in very different environments. Take the example I mentioned earlier, about Germany and the anytime online assessments. We were able to implement that model there because it was online and because the regulatory environment allowed it.

    Now, when we approach accreditation bodies in other countries, we can say: “Look, it works. It’s already accepted elsewhere. Why not consider it here?” That ability to move between different contexts—academic and professional, vocational and executive—is really valuable. It allows us to promote solutions that cross traditional boundaries.

    That’s not something all public universities can do—and frankly, not something all universities can do, period. But it’s an advantage we’ve built over the past several years by creating this large field for experimentation.

    AU: Nicolas, thank you so much for being with us today.

    NB: Alex, thank you very much. It’s been a pleasure.

    AU: It just remains for me to thank our excellent producers, Tiffany MacLennan and Sam Pufek, and to thank you—our viewers, listeners, and readers—for joining us. If you have any questions about today’s podcast, please don’t hesitate to get in touch at podcast@higheredstrategy.com. And don’t forget—never miss an episode of The World of Higher Education Podcast. Head over to YouTube and subscribe to our channel. Join us next week when our guest will be Noel Baldwin, CEO of the Future Skills Centre here in Canada. He’ll be joining us to talk about the Programme for the International Assessment of Adult Competencies. See you then.

    *This podcast transcript was generated using an AI transcription service with limited editing. Please forgive any errors made through this service. Please note, the views and opinions expressed in each episode are those of the individual contributors, and do not necessarily reflect those of the podcast host and team, or our sponsors.

    This episode is sponsored by Studiosity. Student success, at scale – with an evidence-based ROI of 4.4x return for universities and colleges. Because Studiosity is AI for Learning — not corrections – to develop critical thinking, agency, and retention — empowering educators with learning insight. For future-ready graduates — and for future-ready institutions. Learn more at studiosity.com.

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  • The Fifteen, April 4, 2025

    The Fifteen, April 4, 2025

    The latest edition of The Fifteen highlights stories on workforce readiness and labour productivity (Hong Kong, the UK) and the expansion and regulation of private higher education (Spain, Tunisia).  But we’re also covering such issues as access problems in Finland, faculty issues in Iran and admissions reform in Vietnam, as well as, inevitably, the latest policy atrocities in the United States. Enjoy!

    1. The most recent controversy in the American higher-ed landscape is the Trump administration’s rapidly increasing use of a little-used power to revoke academic and student VISAs. Is It That Easy for Trump to Revoke Visas? (The Chronicle) Well, it’s either that or the Trump administration’s ‘review’ of several billion worth of funding to Harvard. Trump Administration Targets Harvard With Review of $9 Billion in Federal Funding. (Wall Street Journal)
    2. The European Commission is pushing research funding towards a competitiveness-focused fund that focuses more on industry applications. The European Parliament and Council, along with universities and research leaders, support preserving the current framework (F10) that prioritizes long-term, more academic research. Is the sun setting on blue-sky EU research funding? (Times Higher Education)
    3. Many in Higher Education see mergers as an important and potentially necessary part of the sector’s future. However, getting these agreements off the ground is much easier said than done, even when funding incentives exist. Supporting Partnerships for Student Success and Institutional Viability. (Transformational Partnerships Fund)
    4. Free tuition does not guarantee access, part MCXXIV.  In Finland, there are about three times as many students applying than there are spots in universities, leading some students to spend thousands on preparatory courses in a bid to get in. Over 93,000 applicants left without a place at university. (Helsinki Times)
    5. Long known for cutting-edge research universities, Hong Kong is piloting a government-backed program to open universities offering applied programming to fill the labour market demand for advanced technical skills. Applied sciences universities are set to diversify HE sector. (University World News)
    6. A report from India shows that tech graduates’ employment struggles are not unique to North America. Many students fail to land jobs after graduating, even with in-demand skills, highlighting the challenge young graduates face getting from campus into the workforce. 60% of premier engineering students lack job offers, highlighting gaps in campus. (The Economic Times)
    7. Staying in India, a new report says that 51 students died in ragging (i.e. hazing) incidents at their universities over the past three years; medical universities were singled out as particular hotspots.  Medical colleges emerge as ragging hotspots with 51 deaths in 3 years, reveals study. (The Times of India)
    8. We missed this a few weeks back, but better late than never. A Chinese entrepreneur set up a new university and endowed it with $10 billion. Chinese boss in American Factory film approved to launch university to rival Stanford. (SCMP) Now, it’s going after top international faculty. Chinese entrepreneurs’ philanthropy helps lure world-class scholars. (SCMP)
    9. China has long put a big emphasis on Engineering education. Some think this is now paying serious dividends. How does China’s ‘engineer dividend’ propel rapid growth of its high-tech industries? (Global Times)
    10. Spain Is in the midst of a private higher education boom, with over 20% of that country’s students now enrolled in the sector. Las universidades públicas pierden estudiantes frente a la gran oferta de las universidades privadas. (infobae) But quality concerns exist. El cuádruple fracaso de Sánchez antes de su ofensiva a las universidades privadas: notas infladas, falta de plazas, peor empleo y regulación fallida. (El Mundo) And now the government is setting out a new set of rules for privates to maintain university status. El Gobierno va a endurecer los criterios para crear nuevas universidades: un mínimo de 4.500 estudiantes y un sistema de validación. (infobae)
    11. Across the Mediterranean, Tunisia is also figuring out how to regulate booming private universities and a new law is in front of Parliament. Réforme de l’enseignement supérieur privé en Tunisie : un amendement pour renforcer le recrutement d’enseignants permanents. (Business News)
    12. Iran’s universities are seeing a huge exodus of medical personnel due mainly to poor pay and working conditions. Wave of Faculty Exodus Reaches Iran’s Major Universities. (Iran Focus)
    13. In a rare piece of positive news on international education, New Zealand is reporting an increase in foreign student applications. New Zealand witnessed a 27% increase in international student applications this year. (Education Times) and predict much larger increases in numbers from India as those students look away from North America. Indian Student Enrolment In New Zealand Set To Nearly Double By 2030, Predicts 95% Growth: Report. (Free Press Journal)
    14. An interesting piece from the Moscow Times about anti-war resistance in Russian universities. In Russia’s Universities, Anti-War Voices Are Silenced. But Resistance Remains. (The Moscow Times)
    15. And finally, from Vietnam, which might currently be the world’s most ambitious country when it comes to higher education reform, comes an attempt to re-work university admissions.  Currently, there are no fewer than 20 different adjudication methods for university admissions, which is silly. Vietnam plans nearly 20 university admission methods in 2025. (Vietnam Global). But better standardization and an end to early admissions are on the way. Vietnam abolishes early university admission starting 2025. (Vietnam Global)

    That’s our quick global roundup in higher education—from privatization, access and employment outcomes to ambitious reforms and the rapidly shifting international markets. Plenty to think about—and plenty more to come. Catch you in the next edition!

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  • “Anything Can Be Done With Anything”: Innovative Universities with Dara Melnyk

    “Anything Can Be Done With Anything”: Innovative Universities with Dara Melnyk

    There’s an old joke about innovation in higher education.  It goes like this:  How many universities does it take to screw in a lightbulb.  Change

    Maybe that’s a bit unfair, but it’s unquestionable that the sector isn’t famed for welcoming change, in particular radical change.  One particular aspect is what is called isomorphism – the tendency of all institutions to look the same because they are copying some “ideal” model university (think Harvard or Oxford); indeed, that institutions which don’t copy the model followed by “prestige” universities must ipso facto lack “quality”. 

    But innovation does happen.  It’s just not always widely noticed or celebrated.  But there is one regular webinar that is trying to change that, and that’s the Innovative Universities Global Webinar Series.  Based at Constructor University in Germany, it’s co-hosted by two fantastic higher education researchers.  One is Isak Frumin, who joined our podcast last year to talk about post-Soviet universities, and the other is today’s guest, Dara Melnyk.

    We invited Dara onto the show today to discuss what she and Isak have discovered about innovative universities over the course of their webinar series.  What are the catalysts for innovation in higher education?  What kinds of structures or leadership are required to sustain innovation?  Does the innovation process look different in different parts of the world?  I found this an absolutely delightful conversation, mainly because Dana’s job allows her to delve deeply int topics that I wish I could spend more time on myself, and this was a chance for me to live that life vicariously.  I hope you find her as insightful as I did.  And so without futher ado: over to Dara.


    The World of Higher Education Podcast
    Episode 3.26 | “Anything Can Be Done With Anything”: Innovative Universities with Dara Melnyk 

    Transcript

    Alex Usher (AU): Dara, how did the Innovative Universities Global Webinar come about? What was the motivation to create a platform specifically focused on institutional innovation in higher education?

    Dara Melnyk (DM): So, there were practical reasons—I’d say three of them—and one completely impractical reason.

    The first practical reason is that we truly believe innovative universities are important. They’re useful because they test new approaches, and when those approaches are successful, other universities adopt them. That’s how you upgrade higher education systems. It’s, I think, one of the most powerful—and also most ethical—mechanisms for institutional change, as compared to implementing strict policies.

    The second practical reason is tied to my work. I’ve been consulting and advising universities for the past decade, and it’s simply easier to talk about universities when you can use extreme cases. These cases make for good examples, and innovative universities really have to get that one thing at the core of their distinction exactly right. They can typically articulate what they do very clearly, which makes it efficient to learn from them. For example, a lot of universities practice PBL, but if you want to really understand how it works, it makes sense to go to the core—to McMaster University, Maastricht University, whichever you prefer.

    The last practical reason is that innovative universities often have to fight private battles with regulators. They’re constantly trying to bridge the gap between their vision and the realities of everyday practice, and that can get pretty isolating. So we thought it would be helpful to create a gallery of cases, where university leaders could speak about their ideas and challenges—and where others could learn from those stories and feel a bit better about their own practice.

    And finally, the impractical reason—I promised you one of those! Isak, my co-host, and I have this acute curiosity about higher education. Innovative universities intrigue us. They surprise us. They’re hopeful. And most importantly, they make us question what we believe about higher education.

    AU: How do you go about selecting cases? What is it that makes a university truly innovative? Is it technology, governance, pedagogy? And how long do you have to wait to know if it’s an innovation worth copying?

    DM: Okay, so there are two questions here. First, about selecting cases—I’d love to tell you that we have a long, strict list of criteria, that we run them through models or maybe Excel files or something like that. But truly, we just follow our gut feeling. If something gives us pause, it might do the same for the audience. That’s how we choose. Someone tells us about an institution, and we think, “Okay, this is interesting—how do they do it?” And that’s when we decide to feature it.

    Now, in terms of what makes a university innovative, we mostly focus on innovations that are constitutive, not auxiliary—meaning they’re absolutely necessary for that specific university model to function. We do also like looking into innovations in the operational model. But typically, we concentrate on innovations in the core—so, in teaching and learning—because that seems to be the very essence of the idea of the university.

    AU: In your experience, I’m wondering to what extent institutions innovate for—how can I put this—internal reasons, as opposed to external challenges. What kinds of external challenges or changes in the environment, I guess, force institutions to rethink their model? And how often is it those external forces that are decisive in making institutions take that turn toward innovation?

    DM: I feel it’s not that cut and dried. While universities do sometimes respond to external forces or challenges, they also just as often stand idly by—disallowing what’s happening. Not in the sense of ignoring it, but rather acknowledging it, addressing it, and then denying any responsibility for taking action. That happens just as frequently.

    What I think triggers innovation more reliably is what I would call inflection points—periods in history when norms start shifting, and people begin to question what they believe in and what is right. And while that’s happening, you can sneak in something truly unusual.

    The largest and longest inflection period we’ve seen was probably in the 1960s and 1970s, when a lot of things were changing. Gender norms and generational roles were being questioned, there was widespread discontent with U.S. foreign policy and levels of inequality, and in Europe there was a kind of religious rebellion. That’s how we ended up with, I think, almost half of the cases in our collection.

    And possibly, we are living through an inflection period now as well. We’re seeing technological shifts, a new political order—or, as The Economist recently and aptly put it, “disorder”—emerging, as well as climate wars. Institutions are responding to all of that, but they’re also enabled to respond, because no one is quite sure what the correct university model is right now. For a time, that uncertainty creates room to innovate. I think at some point, it will settle again—and innovating will become difficult.

    AU: It seems to me that innovations require a pretty careful mix of institutional structures, leadership styles, funding mechanisms—these could be internal or external. Is there any configuration that you think is more likely to support long-term change?

    DM: First of all, anything can be done with anything. We’ve seen the most fascinating cases of innovation happen under really severe constraints. But at the same time, there are factors that significantly contribute to innovation. I’d classify them as stories, leaders, and policy.

    Starting with stories: if a university community believes it must innovate—for whatever reason, whether to be a pathfinder, to show other universities the way, or to solve problems because it has a vision it’s trying to implement—then it keeps solving issues in order to make that vision real.

    When it comes to leaders, personal drive matters. And you actually need several people with that drive, because they’ll argue, they’ll compete, they’ll collaborate—and ultimately, they’ll move the university forward. No university leader is an island, to paraphrase John Donne. No team, no vision, no innovation, ultimately.

    And finally, policy. I think you’d agree there needs to be sufficient autonomy to experiment. It sounds like a basic statement—like something you hear in every second university president’s speech—but universities are often quite limited by licensing and accreditation regulations. And also by something I’d call self-arrest, borrowing from Antony Giddens: playing it safe just in case, keeping still, not rocking the boat.

    So autonomy is really important. I love the title of the book by Bartlett Giamatti about universities—The Free and Ordered Space. I’ve been obsessed with that phrase. It seems incredibly relevant to universities, because, well—there is no order if you don’t have freedom. Freedom is the basis of order for universities.

    AU: Dara, your series features universities from all over the world. I’ve been so impressed by the way you’ve been able to go to various corners of the globe. What’s your impression about how the approach to innovation differs regionally? So, is there a North American path to institutional innovation that’s different from what you see in Europe or Asia? Is it about philosophy? Is it about traditions? I mean, what are the differences you see globally?

    DM: I think it’s about problem fields. A problem field is a cluster of issues you have to navigate and somehow address—quote in your design—for sponsors to even consider investing, for students to consider coming, and so on.

    If I were to walk you through the regions—this is a really rough typology at the moment, but still—
    For Africa, the problem field is the trifecta of affordability, quality, and regional relevance. That last part is sometimes interpreted as decolonization, but I think it’s more than that.

    Asia is incredibly diverse, both economically and culturally. I’d say China seems especially concerned with identifying its own way and positioning universities as economic drivers—meaning actual partnerships between higher education institutions and industry. And in developing countries, I think it’s mostly about securing social mobility for students.

    Now, traveling to North America—we’ve only looked at the U.S. so far; Canada is pending—it’s also very much centered on affordability. But with the University of Austin—not to be confused with the University of Texas at Austin—we’re seeing a return to thinking about and experimenting with what a university should be in the first place. That sounds a bit like the 1960s to me. So, we’ll see what happens there.

    And finally, Europe is all about Europe—Europeanness. Its largest innovation, the European University Networks, is centered on that. And apart from this sense of Europeanness, there’s a lot of attention to innovative and experimental pedagogies, partly in response to demographic changes.

    AU: About a year ago, we had a guest on the show, Brian Rosenberg—you’ve probably read his book, Whatever It Is, I’m Against It. He painted a picture of American institutions as being very resistant to innovation, basically because there are too many points of veto within the institution. What are the biggest obstacles you see preventing universities from adopting innovative practices? Are you as pessimistic as Brian? How do you get around that tendency toward inertia?

    DM: I am definitely not as pessimistic as Brian—maybe because I don’t live in the U.S. I hope the land down below Canada won’t be offended by that!

    Now, talking about obstacles, there are both external and internal ones. Externally, they’re quite plentiful, but I think it boils down to a conflict between open and closed systems. A higher education system is either welcoming—in narrative and policy—to innovation, or it’s not. And the way to overcome that barrier usually involves promotion, and often lobbying, for the importance of innovative universities.

    According to our observations, successful, innovative universities are typically led by talented lobbyists. You have to be able to fight back—to be an actor, not just an agent, in the national conversation.

    Now, for internal obstacles, the biggest one is a lack of critical discussion about the organization. If people can’t voice issues or share ideas—because, for example, they’re afraid to—then nothing changes, and nothing will change. So, step one is to create a platform for that discussion. And step two is not just to invite people to share their opinions—or embolden them, if you can—but to actually carry the conversation through to real projects. Try something out. It may or may not work, but at least you’ve tried. And then you can try again. That’s how you become an innovative institution.

    AU: What’s the most innovative institution you’ve seen? I know you’ve done dozens of these around the world. What’s the one that really affected you the most—one that you thought was the most interesting to think about or to look at?

    DM: It doesn’t really work like that. We tend to get excited about every single institution we look at. The more attention you pay to one, the more fascinated you get. For me, it’s typically the last case—either the one we just covered or the one we’re about to cover.

    So, the case we just covered is Roskilde University in Denmark, which is a cousin of McMaster University. They’re just wonderful. They have their own proprietary methodology—problem-oriented project learning—and they keep introducing new innovations. If you look at the news page on their website, it’s not just updates about research outcomes and student results. It’s also things like, “We’re going to introduce this,” or “We’re thinking about that.”

    And the case we’re going to cover very soon, in a couple of days, is Tidelines Institute. It’s a micro-college. There’s a proper definition for that, but I like to define micro-colleges as institutions where everybody knows everybody.

    Tidelines is located in the Alaskan wilderness and sees itself almost as complementary to traditional higher education institutions. It’s not a disruptive institution—it’s a complement. It’s an addition. It offers experiential learning through short-term projects for students. They can come for six months or even just a couple of weeks and learn something amazing by doing.

    AU: So, based on all these conversations you’ve had, what are the big themes that you think might affect—for lack of a better word—the university of the future? Obviously, there’s not one university of the future; there are lots of different possibilities and roles for individual institutions to play. But are there specific themes emerging from your research that you think might become a more hegemonic—or dominant—blueprint for higher education in the coming decades?

    DM: Some things are clear. First, affordable university models will keep appearing—because everyone wants them to. For that, you might look at NewU University in Washington, DC. It’s a really brave and persistent case that I admire deeply. Or the African Leadership University, which Brian Rosenberg—whom you mentioned—is an advisor to.

    Second, universities will implement more technology. We all know it; everybody talks about it. I’d recommend looking at MEF, a Turkish university, to see what they’re doing. They’re quite systematic in implementing new technological solutions.

    Third—and almost as a mirror to that technological implementation—universities will also have to compete with online platforms. They have to offer something no one else does. I really like the idea of Forward College, which is an itinerant college in Europe. Students study in Lisbon for their first year, Paris for their second, and Berlin for their third. Forward College believes that relational pedagogy should lie at the core of education—the relationship between teacher and student as the driver for learning. I think that has its place, maybe even a central place, in universities. These are the spaces where generations meet, and that should be used and leveraged.

    That said, I want to make a slightly extended comment about innovation. I’m not sure if Isak would agree, but even though I research innovative universities, talk about them, and write about them, I don’t truly believe in innovations in higher education. I don’t think they’re possible.

    Lately, I’ve been reading and listening to things about ancient Greece and ancient Greek education—and also listening to Bastille, because for me, that’s connected. There’s a line in their song Pompeii: “But if you close your eyes, does it almost feel like nothing changed at all?” The more I learn about innovative higher education, the more I believe in two things: first, nothing will fundamentally change; and second, nothing should.

    On that first point—about the lack of fundamental change—most innovations are reimaginings. We keep reimagining ideas that have already been discussed, that have already been tried, throughout the couple of thousand years of higher education history.

    And on the second point—maybe that’s not such a bad thing. Maybe it’s something universities should retain. They are organizations that manage knowledge. They gain knowledge through research, they transmit it through education, and they apply it through technology transfer. The formats might change, but at their core, universities should remain the one type of organization responsible for the complete knowledge cycle. Everything else seems secondary to me.

    AU: Dara Melnyk , thanks so much for joining us today. And it just remains for me to thank our excellent producers, Tiffany MacLennan and Sam Pufek—and you, our viewers, listeners, and readers—for joining us today. If you have any questions or concerns about today’s episode, or suggestions for future ones, please don’t hesitate to get in touch with us at podcast@higheredstrategy.com. Run—don’t walk—to our YouTube channel. Subscribe to it so you never miss an episode of The World of Higher Education. Join us next week when I’ll be joined by Nicolas Badré, the Chief Operating Officer of the Galileo Global Education Group. We’ll be talking about the rise of private higher education in Europe and the Galileo Group’s fascinating experiments with artificial intelligence in teaching and learning. Bye for now.

    *This podcast transcript was generated using an AI transcription service with limited editing. Please forgive any errors made through this service. Please note, the views and opinions expressed in each episode are those of the individual contributors, and do not necessarily reflect those of the podcast host and team, or our sponsors.

    This episode is sponsored by Studiosity. Student success, at scale – with an evidence-based ROI of 4.4x return for universities and colleges. Because Studiosity is AI for Learning — not corrections – to develop critical thinking, agency, and retention — empowering educators with learning insight. For future-ready graduates — and for future-ready institutions. Learn more at studiosity.com.

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  • The Learning Centred University with Steven Mintz

    The Learning Centred University with Steven Mintz

    Hi everyone, Tiffany and Sam here — your World of Higher Education podcast producers. While Alex is away in Japan, we’re here to introduce this week’s episode.

    In this interview, Alex speaks with Steven Mintz, a renowned scholar and postdoctoral researcher, and author of the book, “The Learning-Centered University: Making College a More Developmental, Transformational, and Equitable Experience” In the following conversation, Mintz discusses what makes a learning-centered university, the benefits of active learning over traditional lectures, and the practical challenges faced in implementing these changes. The discussion also delves into alternative scalable learning models, competency-based education, and the importance of holistic student support systems. Steven also reflects on his experience leading digital learning transformations and provides actionable steps for universities aiming to become learning-centered institutions. Have a listen.


    The World of Higher Education Podcast
    Episode 3.25 | The Learning Centred University with Steven Mintz 

    Transcript

    Alex Usher: Steve, your book makes a pretty strong case for universities shifting from being to what you’d call teaching-centred to being learning-centred. What does that actually mean? In practice, what is a learning-centred university, and how is it different from a teaching-centred one?

    Steven Mintz: If you look at the statistics—even in discussion classes—about 80 percent of classroom time is spent with the instructor transmitting information. And while you can certainly learn from listening to lectures, you can learn a lot more if you’re actually engaged in inquiry, analysis, discussion, and the like. What we’ve done is turn teaching pretty much into a performance, as opposed to focusing on what we’re really interested in—which is learning.

    Alex Usher: So, to use a phrase that was popular about a decade ago—more “guide on the side,” less “sage on the stage”?

    Steven Mintz: I actually disagree with that statement. I believe a professor needs to be a learning architect—essentially, a learning engineer who figures out what students need to know and develops strategies to help them acquire that knowledge. So, it’s not quite as passive as “guide on the side.” A professor is not just a tutor; a professor is a designer of learning experiences—or at least, that’s what a professor ought to be.

    Alex Usher: We’ll come back to how we achieve that in a minute, but—it seemed to me, as I was reading the book, that a lot of what you’re arguing for, implicitly at least, is a lot more resource-intensive than what we’re doing now. You know, we’re talking about smaller classes, personalized instruction, that kind of thing. How do universities manage that? How can they achieve it when budgets are shrinking all the time?

    Steven Mintz: Right now, we essentially have two types of classes: lecture classes and discussion classes. But there are other kinds of classes—other kinds of learning experiences—that we know work, and that we haven’t tried as much as we ought to. We know that in creative writing and art, students take studio classes, where they get a lot of input and feedback from peers. That’s scalable. We have experience with game-designed learning. The most famous example is Reacting to the Past, where students take on roles as historical actors. That’s expandable, and we know it works. Field-based learning works. Service-learning works. So let’s not stay wedded to just two models. Let’s think about other ways we can help students learn.

    Alex Usher: The great thing about the two types of classes we have now is that they seem easier to scale than what you’re talking about. Doesn’t cost come into it somewhere?

    Steven Mintz: Well, let’s think about that for a moment. If we adopt a hybrid approach, where a large part of the class is online and the active learning takes place face-to-face, that’s a scalable model. I’ve created interactive courseware with my students that includes simulations, animations, all kinds of exciting inquiry-based activities, and embedded assessments. But I combine that with active learning in the in-person environment. So in other words, by dividing the delivery, I can double the number of students served.

    Alex Usher: Presumably one of the barriers to this—and you’ll know this from your time in administration—is that it requires faculty to really change their approach, right? I mean, they’ve grown up in the kind of system you described, with those two kinds of classes, and many of them have become comfortable teaching that way over the course of their careers.

    How do you get faculty to rethink those traditional teaching methods? How do you incentivize them to adopt new approaches?

    Steven Mintz: You know, it’s shocking that college professors are the only professionals who aren’t mandated to do professional development. The assumption is that in graduate school, you learned everything you needed to know—and if you didn’t learn it there, you picked it up as an undergraduate by watching others teach. But we know we need to move in a different direction. So the question is: how do we do that?

    First of all, there are always individuals who are pace-setters—innovators—and we need to give those people greater leeway to do what they want to do.

    Second, we need to figure out how to offer professional development in ways that faculty find welcoming and appealing.

    Third, we need to showcase success. We need to reward and incentivize faculty to try new and interesting things.

    Many faculty members already have tools at their disposal that could offer real insight. For example, I get a lot of statistical information from my learning management system about student engagement and where students are getting confused. I can use that data to improve my classes. But we’re not doing enough to make it easy for faculty to use those tools.

    Alex Usher: One of the learning-centred models that’s often pitched is competency-based education. And it’s interesting—you talk a fair bit about it in your book. It strikes me that CBE is relatively straightforward in fields like nursing. Western Governors University, for example, is well known for its CBE models in nursing and other professional areas. But you don’t tend to see it in fields like English, history, or philosophy.

    How do you see competency-based education being integrated into the humanities, social sciences, or even the pure sciences?

    Steven Mintz: There are a couple of different ways to think about competency-based education—and one of those ways, I think, is quite misleading.

    Many faculty members assume that CBE is synonymous with online or asynchronous education. But that’s not how I see it. I think of it as an approach where you first determine what literacies and skills you want students to acquire, then figure out how to instill and cultivate those skills, and finally, how to assess them to make sure students have actually mastered them.

    This shouldn’t be a radical idea. Medical schools have already adopted competency-based education, and that’s largely because many medical students don’t go to lectures anymore.

    They’re do-it-yourself learners—they’re among the best students we have in higher education—and they needed a different approach. Medical schools have found that CBE is a big part of the answer. You tell students what they need to know, you tell them the level at which they need to perform—and, amazingly, they do it.

    Alex Usher: Well, they do it—but even medicine is a bit more outcome-based than, say, history or philosophy, right? I’m curious about your thoughts on examples like Minerva—the Minerva Project—and the way they’ve been trying to apply competency-based approaches to higher education. Their model involves having evaluators watch classroom recordings and assess whether students are demonstrating things like critical thinking or communication skills during those smaller, active learning phases. What’s your take on what Minerva has done?

    Steven Mintz: I’m all in favor of critical thinking, but it’s a pretty abstract term. If I want a student to analyze a work of literature, I can be much more precise than simply saying, “I want them to think critically about the text.” I want them to understand how the author uses language and characterization, what themes are embedded in the work, what symbols are being used, and how the text might be viewed from multiple perspectives. For example, how would a feminist critic read the text? A Marxist critic? A postmodernist? A postcolonialist? These are more precise in my mind—and we can objectively assess whether a student can demonstrate those skills. That’s where “critical thinking” as a term strikes me as overly abstract.

    Alex Usher: So it’s really about figuring out how to operationalize concepts like critical thinking—on a discipline-by-discipline basis.

    Steven Mintz: Precisely. When I think about my own history students, what do I want them to know? I want them to understand historical methods—how to conduct research. I want them to think like historians. That means seeing processes that unfold over time, and recognizing that everything has a history. I want them to have a command of content—and we all know how to measure that. In other words, let’s be precise about the actual learning objectives we want students to meet, and then figure out the best ways to measure them.

    Alex Usher: Steven, you argue that student support structures are really important to a learning-centred university model, and that they need to be redesigned. So, what role does holistic student support play in improving student outcomes? And how is it different from the current student support systems that most institutions have?

    Steven Mintz: We have, right now, all kinds of information that can tell us when students are off track. We have all kinds of information that can tell us that some classes have very high rates of Ds and Fs and withdrawals. And we don’t use that information—which strikes me as absurd. Because why not act proactively to help students when they’re off track? Why not act aggressively when they’re confused about a topic? We can measure that.

    Now, the key is what are called formative assessments. These are low-stakes, frequent assessments that just try to figure out what a student knows and what they don’t know and these are not high-pressure. In my own class, I have students use their cell phones to respond to certain questions, because it helps me understand where they are. I can then judge whether they’re engaged or disengaged, and what I can do to help them learn better.

    Alex Usher: So, technology is often seen as both a solution and a challenge in higher education reform. You know, these days we talk about AI, we talk about adaptive learning, online education—how do each of these things play a role in making learning-centred approaches scalable, while ensuring at the same time that technology doesn’t simply become a, uh, you know, a cost-cutting substitute for quality education?

    Steven Mintz: You know, I believe the key to a successful education—to a great education—is a relationship-rich education. Relationships with faculty and relationships with classmates. But that doesn’t mean we can’t use technology. Let me give you a couple of examples that I use, that I developed with a team of students.

    One is a simulation: you are Christopher Columbus. You are going to sail to the New World and back using current wind and ocean currents. So for every student, it’s different. And what the students discover is you have to sail along the coast of Africa before you swing west towards Brazil. Then you go up the coast of South America to the Caribbean. And to get back, you have to sail northward along the Atlantic coast to New England. And then you curve over towards England. And then head south along the European coast. For students, it’s Flight Simulator 2025. It’s an opportunity to play a bit with history, and it’s fun.

    Another simulation I give my students is—every student gets a number of 18th-century gravestones on Cape Cod. Each student gets different ones, so there’s no cheating possible. And what they do is they figure out how long people lived, whether men lived shorter or longer than women, to what extent children were likely to die, how old people lived—and they also analyze the iconography on the gravestones.

    They learn a lot about naming patterns. They learn about life. And they learn about it not through lecture, but by doing.

    Alex Usher: Look, you were once in a position to drive large-scale digital learning transformation, right? You were the director of the University of Texas System’s Institute for Transformational Learning—which ultimately was shut down after a few years. But looking back, what lessons did you take from that experience? What does it reveal about the challenges of implementing large-scale academic reform?

    Steven Mintz: Well, the first thing you learn, of course, is that it’s very difficult to do top-down. You have to have buy-in at every level. You have to have buy-in from senior leadership at the campuses, you have to have buy-in from faculty members, and the like.

    You can provide resources, which can help with buy-in, but mainly you have to find a coalition of the willing. You have to find innovative people who will buy into a project and who want to see it through—who really share your interest in improving student learning and then finding a way to do it.

    So let me give you an example. We opened a new university in South Texas, in the lower Rio Grande Valley—which is among the poorest parts of the country and urgently in need of more healthcare professionals. So we designed, in conjunction with the faculty, a competency-based biomedical pathway that we called Middle School to Medical School. In that program, every course was aligned. The English class was the literature of pain and illness. The history class was the history of medicine and public health. The economics class was health economics. The sociology class was the sociology of health. The art history class was representations of the body. In other words, what we were trying to do was produce well-rounded professionals. And everyone had a stake in that—not just the physicists, not just the chemists, not just the biologists, not just the mathematicians. Everyone had a stake in these students’ success. And together, we figured out what a wraparound program ought to look like.

    Alex Usher: So, if a university wanted to truly commit to becoming a learning-centred institution, what’s the first step they should take? My second question—my last question—is: how would they know they were on the right track? What metrics, if any, would you use to declare victory? To say, “Yes, now we are a learning-centred institution.” How would you know?

    Steven Mintz: Reform requires one of two things. It either requires a sense of urgency, or it requires a sense of opportunity. Now, many campuses these days feel a sense of urgency. We are experiencing what’s called the enrollment cliff. Because of changing demographics, we have fewer college students. And so, institutions—to survive—need to increase their retention and graduation rates. That’s the simplest solution to their economic problems. But other institutions, and many faculty, want to make a name for themselves. And that’s the opportunity they have: by doing something innovative, they can build their reputation. And more power to them, I say. This benefits everyone.

    So, how do we know that we’re getting there? It’s easy.

    We need to do many more exit surveys of students. We need to do more focus groups with students. And we need to ask them: How’s it going? What’s your level of engagement? Do you feel a sense of belonging on your campus? Do you have rich relationships with your faculty members? And if the answers are yes, then you’re accomplishing your mission. And if the answers are no, then you know you’re not.

    Alex Usher: Steven, thanks so much for joining us today.

    Steven Mintz: You’re welcome. It’s my pleasure.

    Alex Usher: And it just remains for me to thank our excellent producers, Sam Pufek and Tiffany MacLennan, and you—our viewers, listeners, and readers—for joining us. If you have any comments or questions about this week’s episode, or suggestions for future episodes, please don’t hesitate to get in contact with us at podcast@higheredstrategy.com. Please join us on our YouTube channel. Subscribe so you never miss an episode of The World of Higher Education Podcast.

    Next week, our guest is going to be Dara Melnyk. She’s currently a consultant and the co-host of Constructor University’s Innovative Universities global webinar series. We’ll be talking about what it is that makes a truly innovative university. Bye for now.

    *This podcast transcript was generated using an AI transcription service with limited editing. Please forgive any errors made through this service. Please note, the views and opinions expressed in each episode are those of the individual contributors, and do not necessarily reflect those of the podcast host and team, or our sponsors.

    This episode is sponsored by Studiosity. Student success, at scale – with an evidence-based ROI of 4.4x return for universities and colleges. Because Studiosity is AI for Learning — not corrections – to develop critical thinking, agency, and retention — empowering educators with learning insight. For future-ready graduates — and for future-ready institutions. Learn more at studiosity.com.

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