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  • Balancing Technology and Connection in College Recruitment

    Balancing Technology and Connection in College Recruitment

    Let’s be real: college planning is not the only thing on your prospective students’ minds. They’re juggling school, jobs, relationships, social media, and, you know, just trying to figure out life. So, when we talk about AI in college planning, it’s crucial to remember that it’s just one piece of a much larger puzzle.

    At RNL, we’re constantly looking at the trends shaping higher education, and AI is definitely a big one. But here’s the thing: it’s not a one-size-fits-all solution. To truly connect with students, you need to understand how they’re using (or not using) these tools, and meet them where they are.

    It’s all about personas

    Our latest research dives deep into student attitudes toward AI in college planning, and the results are fascinating. We’ve identified four key “AI Adoption Personas” that can help you tailor your outreach and messaging:

    Pioneers (early adopters, enthusiastic users): These digital natives are all-in on AI, using it for everything from college research to essay writing.

    • Key takeaway: Pioneers are already on board but value human guidance. 76% would feel more comfortable if a school advisor explained the benefits and risks of AI.

    Aspirers (interested but cautious adopters): Aspirers see the potential of AI but need a little nudge.

    • Key takeaway: Show them the value! 51% are motivated by easy access to free AI tools, and 41% want to see success stories from other students.

    Fence Sitters (uncertain, passive users): These students are on the fence about AI, often lacking confidence in their current college planning approach. Y

    • Key takeaway: Don’t overwhelm them. 40% haven’t even used online college planning tools! Focus on highlighting the potential of AI and offering advisor support.

    Resistors (skeptical, avoid AI in college planning): Resistors are the most reluctant to embrace AI, preferring traditional methods like guidance counselors and college websites.

    • Key takeaway: Respect their preferences, but don’t write them off entirely. 48% would feel more comfortable with an advisor explaining AI, even if they’re not ready to use it themselves.

    Beyond the bots: human connection still matters

    Image of high school students looking at the cell phones

    No matter which persona your students fall into, one thing is clear: human connection still matters. While AI can provide valuable information and streamline certain tasks, it can’t replace the empathy, guidance, and personalized support students crave.

    Think about it: choosing a college is a huge life decision, and students want to feel understood and supported throughout the process.

    Our research shows that students use a variety of resources for college planning, and these often involve human interaction:

    • College websites (often reviewed with parents or counselors)
    • Parents/family (a trusted source of advice and support)
    • Social media (connecting with current students and alumni)
    • Guidance counselors (providing expert advice and personalized recommendations)
    • Friends/peers (sharing experiences and offering encouragement)
    • Books/online articles (supplementing their knowledge and exploring different options)

    AI is just one tool in their toolbox. It’s a powerful tool, no doubt, but it works best when it complements these other resources, rather than replacing them.

    What does this mean for you?

    It means your staff—admissions counselors, enrollment specialists, and marketing team—are more important than ever. They are the human face of your institution, who can build relationships with prospective students, answer their questions, and alleviate their anxieties.

    The good news is that institutions already know this. Our 2025 Marketing Practices For Undergraduate Students Report confirms that “human-based” enrollment strategies are consistently rated highly effective, often more effective than just two years ago.

    For example, the report shows that:

    • In-person meetings remain a top strategy across all institution types (4-year private, 4-year public, and 2-year), with effectiveness ratings consistently at or near 100%.
    • Personalized videos sent directly to students have seen a significant rise in effectiveness, particularly for 4-year institutions.
    • Even with the rise of digital tools, strategies like SMS, social media, and email communications remain foundational and highly effective, largely because they enable personalized, one-on-one communication.

    These findings underscore that in an increasingly digital world, the human touch truly sets institutions apart.

    Here are a few ways to bring that human touch to your college planning efforts:

    • Invest in training for your staff. Ensure they understand AI’s benefits and limitations, and how to integrate it ethically and effectively into their work.
    • Encourage personalized communication. Don’t rely solely on automated emails and chatbots. Encourage your staff to contact students individually, offering tailored advice and support.
    • Create opportunities for connection. Host virtual or in-person events where students meet current students, faculty, and staff.
    • Highlight the human stories. Share stories of successful alumni, dedicated faculty, and supportive staff. Show prospective students what makes your institution unique.

    Ultimately, success in today’s ever-evolving higher education landscape hinges on a delicate balance: embracing the power of technology like AI while never losing sight of the fundamental importance of human connection.

    By deeply understanding your students – their individual needs, their preferred college planning resources, and their unique “AI Adoption Persona” – and leveraging data to personalize their experience, you can create an effective and genuinely human recruitment and enrollment strategy.

    It’s about blending the efficiency of AI with the empathy and guidance that only your dedicated staff can provide, ensuring that every student feels seen, supported, and confident in their college journey.

    Ready to dive deeper?

    Do you want to learn more about AI in college planning and how to connect with today’s students?

    3 Reasons to Attend the RNL National Conference

    Join us in Atlanta July 22-24 for the most comprehensive conference on enrollment and student success.

    1. Choose from more than 120 sessions on recruitment, retention, financial aid, and more.
    2. Hear the keynote from former Secretary of Education Dr. Miguel Cardona on the future of higher education.
    3. Interact with campus professionals and national experts about ways you can achieve your goals.

    See all the details

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  • A new regulatory framework is more than Medr by numbers

    A new regulatory framework is more than Medr by numbers

    Medr, the new-ish regulator of tertiary education in Wales, is consulting on its new regulatory system (including conditions of registration and funding, and a quality framework).

    You have until 5pm 18 July 2025 to offer comments on any of the many ideas or potential requirements contained within – there’s also two consultation events to look forward to in early June.

    Regulatory approach

    As we are already aware from the strategy, Medr intends to be a principles-based regulator (learning, collaboration, inclusion, excellence) but this has been finessed into a regulatory philosophy that:

    integrates the strengths of both rules-based (compliance) and outcome-based regulation (continuous improvement)

    As such we also get (in Annex A) a set of regulatory principles that can support this best-of-both-worlds position. The new regulator commits to providing clear guidance and resources, transparent communication, minimising burden, the collaborative development of regulations and processes, regular engagement, proactive monitoring, legal and directive enforcement action, the promotion of best practice, innovation and “responsiveness”, and resilience.

    That’s what the sector gets, but this is a two way thing. In return Medr expects you to offer a commitment to compliance and integrity, to engage with the guidance, act in a transparent way (regarding self-reporting of issues – a “no alarms and no surprises” approach), practice proactive risk management and continuous improvement, collaborate with stakeholders, and respect the authority of Medr and its interventions.

    It’s all nicely aspirational, and (with half an eye on a similar regulator just over Offa’s Dyke) one appropriately based on communication and collaboration. Whatever Medr ends up being, it clearly does not want an antagonistic or suspicious relationship with the sector it regulates.

    Getting stuck in

    The majority of the rest of Annex A deals directly with when and where Medr will intervene. Are you even a regulator if you can’t step in to sort out non-compliance and other outbreaks of outright foolishness? Medr will have conditions of registration and conditions of funding, both of which have statutory scope for intervention – plus other powers to deal with providers it neither registers nor funds (“external providers”, which include those involved in franchise and partnership activities, and are not limited to those in Wales).

    Some of these powers are hangovers from the Higher Education (Wales) 2015 Act, which are already in force – the intention is that the remaining (Tertiary Education and Research Act 2022) powers will largely kick off from 1 August 2026, alongside the new conditions of funding. At this point the TERA 22 powers will supersede the relevant remaining HEW 2015 provision.

    The spurs to intervention are familiar from TERA. The decision to intervene will be primarily based on six factors: seriousness, persistence, provider actions, context, risk, and statutory duties – there’s no set weight accorded to any of them, and the regulator reserves the right to use others as required.

    A range of actions is open in the event of an infraction – ranging from low-level intervention (advice and assistance) to removal from the register and withdrawal of funding. In between these you may see enhanced monitoring, action plans, commissioned reports and other examples of what is euphemistically termed “engagement”. A decision to intervene will be communicated “clearly” to a provider, and Medr “may decide” to publish details of interventions – balancing the potential risks to the provider against the need to promote compliance.

    Specific ongoing registration conditions are also a thing – for registered providers only, obviously – and all of these will be published, as will any variation to conditions. The consultation document bristles with flowcharts and diagrams, setting out clearly the scope for review and appeal for each type of appeal.

    One novelty for those familiar with the English system is the ability of the regulator to refer compliance issues to Welsh Ministers – this specifically applies to governance issues or where a provider is performing “significantly less well than it might in all the circumstances be reasonably expected to perform, or is failing or likely to fail to give an acceptable standard of education or training”. That’s a masterpiece of drafting which offers a lot of scope for government intervention.

    Regulatory framework

    Where would a regulator be without a regulatory framework? Despite a lot of other important aspects in this collection of documents, the statement of conditions of registration in Annex B will likely attract the most attention.

    Financial sustainability is front and centre, with governance and management following close behind. These two also attract supplemental guidance on financial management, financial commitment thresholds, estates management, and charity regulation. Other conditions include quality and continuous improvement, regard to advice and guidance, information provided to prospective students, fee limits, notifications of changes, and charitable status – and there’s further supplemental guidance on reportable events.

    Medr intends to be a risk-based regulator too – and we get an overview of the kinds of monitoring activity that might be in place to support these determinations of risk. There will be an annual assurance return for registered providers, which essentially assures the regulator that the provider’s governing body has done its own assurance of compliance. The rest of the returns are listed as options, but we can feel confident in seeing a financial assurance return, and various data returns, as core – with various other documentation requested on a more adhoc basis.

    And – yes – there will be reportable events: serious incidents that must be reported within five working days, notifiable (less serious) stuff on a “regular basis”. There’s a table in annex B (table 1) but this is broad and non-exhaustive.

    There’s honestly not much in the conditions of registration that is surprising. It is notable that Medr will still need to be told about new financial commitments, either based on a threshold or while in “increased engagement”, and a need to report when it uses assets acquired using public funds as security on financial commitments (it’s comforting to know that exchequer interest is still a thing, in Wales at least).

    The quality and continuous improvement condition is admirably broad – covering the involvement of students in quality assurance processes, with their views taken into account (including a requirement for representation on governing bodies). Responsibility for quality is expected to go all the way up to board level, and the provider is expected to actively engage with external quality assurance. Add in continuous improvement and an expectation of professional development for all staff involved in supporting students and you have an impressively robust framework.

    We need also to discuss the meaning of “guidance” within the Medr expanded universe – providers need to be clear about how they have responded to regulatory guidance and justify any deviation. There’s a specific condition of registration just for that.

    Quality framework

    Annex C provides a quality framework, which underpins and expands on the condition of registration. Medr has a duty to monitor and promote improvement in the quality and standards of quality in tertiary education, and the option in TERA 2022 to publish a framework like this one. It covers the design and delivery of the curriculum, the quality of support offered to learners, arrangements to promote active learner engagement (there’s a learner engagement code out for consultation in the autumn), and the promotion of wellbeing and welfare among learners.

    For now, existing monitoring and engagement plans (Estyn and the QAA) will continue, although Medr has indicated to both that it would like to see methodologies and approaches move closer together across the full regulatory ambit. But:

    In due course we will need to determine whether or not we should formally designate a quality body to assess higher education. Work on this will be carried out to inform the next cycle of external quality assessments. We will also consider whether to adopt a common cycle length for the assessment of all tertiary education.

    There is clarity that the UK Quality Code applies to higher education in Wales, and that internal quality assurance processes need to align to the European Standards and Guidelines for Quality Assurance (ESG) – external quality assurance arrangements currently do, and will continue to, align with ESG as well.

    To follow

    Phase two of this series of consultations will come in October 2025 – followed by registrations opening in the spring of 2026 with the register launched in August of that year. As we’ve seen, bits of the conditions of registration kick in from 1 August 2027 – at which point everything pre-Medr fades into the storied history of Welsh tertiary education.

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  • REPORT: More than 600 college students and student groups punished or investigated for speech in five years

    REPORT: More than 600 college students and student groups punished or investigated for speech in five years

    • 63% of over 1,000 efforts to suppress student speech resulted in administrative investigation or punishment.
    • In the wake of Hamas’s 2023 attack on Israel, administrators overtook students as the main instigators of attempted speech suppression.
    • Speech about race and the Israeli-Palestinian conflict led to most attempts.

    PHILADELPHIA, May 15, 2025 — A new report from the Foundation for Individual Rights and Expression found that 637 college students and student groups were punished or investigated by administrators for their constitutionally protected expression between 2020-2024.

    “Students Under Fire” documents over 1,000 efforts to punish students for speech and expression over a five-year span, 63% of which resulted in some form of administrative punishment. The research provides the most detailed collection of speech-related campus controversies involving students to date. The underlying data will be compiled in an interactive database that will be regularly updated and searchable by the source of the outrage, demands made of the institution, whether the pressure is from the political left or right of the student’s speech, the outcome, and more.

    “Every instance of censorship threatens students’ ability to engage in a free exchange of ideas,” said FIRE Senior Researcher Logan Dougherty. “Open minds and free debate, not self-censorship and punishment, must be the standard across our nation’s campuses.”

    There were two dominant incendiary topics on campus: race and the Israeli-Palestinian conflict. The report found that following the murder of George Floyd in 2020, race was the topic that most commonly landed a student in hot water. The Oct. 7 Hamas attacks on Israel, and subsequent debates over the Israeli-Palestinian conflict and Israel’s military response, then quickly became the topic that most often produced attempts at punishment. 

    Other notable findings from the report include:

    • The problem spans ideologies. When it comes to speech about race, most students are targeted from their left, while students speaking out about the war in Gaza are more likely to be targeted from their right.
    • Among the worst punishments were 72 students or groups who were suspended, 55 who were expelled, lost student group funding, or were otherwise separated from their university, and 19 more who were unenrolled under ambiguous circumstances. In one case, a student had to sleep in his car after his university kicked him out of campus housing. In another, a student was suspended for sending a survey about mental health to his peers.
    • The most frequently targeted or punished student groups spanned the political divide: Students for Justice in Palestine (75 incidents), Turning Point USA (65 incidents), and the College Republicans (58 incidents)

    The report also found that after a decade of surging efforts by students to silence campus speech, administrators have taken up the censorial mantle in the wake of the Israeli-Palestinian conflict. In 2020, only 27% of cases were initiated by administrators. By 2024, that number increased to 52%.

    “This is unacceptable coming from people whose job it is to serve college students and ensure that their rights are protected,” said FIRE Chief Research Advisor Sean Stevens. “Their job should be to protect students’ free speech rights, not torpedo them.” 

    The First Amendment protects students at public institutions — and those institutions cannot legally punish students for the expression in the report (though they often do). Private institutions, though not directly bound by the First Amendment, often make institutional promises of free speech and academic freedom. FIRE advocates for targeted students at both types of institutions.

    Students at public institutions should contact FIRE if they face punishment for their expression by submitting a case.

    The Foundation for Individual Rights and Expression (FIRE) is a nonpartisan, nonprofit organization dedicated to defending and sustaining the individual rights of all Americans to free speech and free thought — the most essential qualities of liberty. FIRE educates Americans about the importance of these inalienable rights, promotes a culture of respect for these rights, and provides the means to preserve them.

    CONTACT
    Katie Stalcup, Communications Campaign Manager, FIRE: 215-717-3473; [email protected] 

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  • Between Excellence and Relevance: The Regional University Dilemma

    Between Excellence and Relevance: The Regional University Dilemma

    Hi everyone.  I’m Alex Usher and this is The World of Higher Education podcast.

    Over the past few decades, Higher Education had taken on a number of new roles.  As we discussed with Ethan Schrum on this podcast over two years, in the years after World War II, universities became obsessed with showing how essential they were with solving society’s problems.  One of these problems – particularly as universities proliferated and started showing up in more and more distant locales – was regional economic development. 

    This was a tough problem to solve.  Universities are about the knowledge economy, and by and large the knowledge economy runs most smoothly in places with significant population density.  By definition, “regional” or “peripheral” institutions are in places that lack this essential quality.  So with whom can universities in this situation partner?  It takes two to tango – a university .  And more generally, what kinds of things can universities in peripheral regions that can do to improve the economic fortunes of the places they serve?

    Today my guest is Dr. Romulo Pinheiro.  He is a professor of public policy and administration at the University of Agder in Norway.  For years now, Romulo has been writing about how universities in different parts of Europe tackle this question.  In our interview today, we go back and forth a bit about how peripheral institutions differ from metropolitan ones, how regional and global ambitions get intertwined at these institutions and how institutional and disciplinary structures do and do not affect how a peripheral universities accomplish their mission.  As a wannabe-geographer, I found this discussion fascinating – pay attention to the bits where Romulo starts diving into the intricacies of how institutions and academics weave their global and local networks together into complicated webs, and – let me underline this bit – how these webs depend crucially on something pretty simple: trust. 

    But enough from me – let’s turn it over to Romulo.


    The World of Higher Education Podcast
    Episode 3.31 | Between Excellence and Relevance: The Regional University Dilemma

    Transcript

    Alex Usher (AU): Romulo, your work often centers around issues of universities and regional development. And I guess it’s been 40 or 50 years now that regional development has been seen as a role that higher education is supposed to play. But how does that development role differ between universities in dense urban areas and, you know, less dense rural areas? What’s the difference in the role they have to play?

    Rómulo Pinheiro (RP): Alex, for universities to be able to engage with different types of regional actors, there have to be competencies on the other side. Universities differ in terms of their competencies and skills—in terms of the depth and breadth of the types of programs they offer, the research groups, as well as the traditions of regional engagement. But they also differ in their localities, right?

    Usually, you have a situation where universities in peripheral regions are thinner institutions, and they’re located in thinner institutional environments. Meaning, they don’t have a lot of interlocutors with the same level of knowledge and skills. That already creates a disadvantage.

    So, should we see the symbiosis between universities and their regional settings? By and large, we see that strong institutions tend to be located in strong regional surroundings as well. Now, that’s not to say there aren’t cases of strong institutions in more peripheral settings. What the literature tells us is that, for the most part, these regions don’t have the absorptive capacity to absorb both the graduates and the knowledge that comes from these “thick” institutions.

    Johns Hopkins is a case in point in Baltimore. And in Europe, we have, for example, the University of Lund. There have been a few studies as well. So the knowledge generated by these institutions tends to go away from the region because there’s no regional capacity to absorb what comes out of the university.

    So, very different roles.

    AU: It seems to me there are two types of rural or peripheral institutions. Let me talk about one of them first, right? So, smaller peripheral institutions—I’m thinking, you know, universities maybe in northern Norway, right? A couple thousand students. They face tight budgets, limited research capacity, and more difficulty, I imagine, in attracting top talent. Maybe not in Norway, but in some countries that would be an issue. And yet, they’re often expected to play an outsized role in regional development. How do they manage that tension?

    RP:  That’s a great question—and indeed, many don’t, right? You’re absolutely right that we should move away from the idea of just “centers” and “periphery,” because there are also centers within the periphery. There are strong institutions in peripheral settings. In northern Norway, for example, we have the University of Tromsø, which is a comprehensive, research-intensive institution. And there are many smaller regional colleges across the Nordic region that don’t have that capacity.

    Traditionally, these institutions have catered more to the applied needs of regional actors. They didn’t have the research infrastructures, so they got involved in what we call “projects,” right? Smaller projects. And that, of course, has limitations.

    Other, bolder institutions try to collaborate—develop networks. What we see, for example, in Northern Europe is a situation where, due to mergers, the smaller institutions are becoming amalgamated into larger institutions. And that, of course, creates new possibilities and new conditions, but also new tensions and dilemmas.

    Because as institutions grow—and as you know, the larger the institution, the more globally oriented scientists you have—the less likely they are to be involved with regional issues, all things being equal, as economists like to say.

    But in the end, it also goes back to the idea of engagement at the academic level—the bottom-up, right? So this combination between… well, you can have all these great strategic plans and funding in place, but if academics themselves—what Burton Clark calls the academic heartland—don’t feel keen to be engaged with regional actors, you can’t pressure them.

    AU: I’m going to come back to that global dimension in a second. But let me counter with something here. I’m not convinced that the larger institutions are necessarily more global, but they are probably more oriented towards basic research, right? As you get bigger and bigger departments, they get deeper into basic research.

    And what’s the uptake of basic research in peripheral areas? I mean, it just seems to me that when you get past a certain institutional size or complexity, it gets very hard to actually even talk with local communities—because the capacity for generating research is much bigger than the receptor capacity for it.

    I remember one example, when we were doing some work in Africa. There was a small private university outside Lagos, and they had sequenced the Ebola virus. I asked, “Can you work with local industries?” And they said, “We can’t work with the local pharmaceutical industry, because in Africa the pharmaceutical industry is packaging and marketing.” Right? Those are the only two functions.

    So what happens when the science at a small regional institution outruns the receptor capacity of the local environment? Are there any good ways to manage that?

    RP: It goes back to the example I gave earlier. For the most part, that knowledge tends to go away—to other regions or other localities. This is the global dimension. But this goes back to the point you raised about the brokering role of universities. Universities—or university actors—have to engage in a process of translating those basic research findings into something that can be applied at the local level.

    So how do they do that? There are different mechanisms. You need professors who are engaged and able to facilitate the translation of more theoretical discussions into something more concrete.

    The role of students is fundamental here—an aspect that has been somewhat neglected in the literature. In the end, the most important boundary spanners are actually students who spend time back and forth between the university and the community. And then there’s the role of graduates—former students. They maintain networks with professors and others, so they play a very important role.

    But in the end, if the companies—public or private—don’t have a need for that knowledge, or if that knowledge is not relevant to them, then they won’t use it. There’s that tendency.

    So it’s also up to the universities to try to make that basic knowledge—if they are so inclined—relevant to local actors. In northern Norway, we have the case of Tromsø, which has been able to do this: bring excellence and relevance together. They focus, for example, on the Sámi dimension, Arctic fauna and flora, or cardiovascular diseases—taking aspects that are relevant to the region and developing excellence around those areas.

    And in the process, they develop institutional capacity, which helps them with strategic profiling in a globally competitive world.

    AU: You’re raising again that issue of global excellence versus regional relevance. I’m interested in that from the perspective of university strategy. What avenues do you have to make sure that your institution is actually balancing those two properly? You used Tromsø as an example—can you think of some others? And are there any commonalities between them?

    RP: Yeah. I mean, university leaders do have some tools at their disposal. As we know, most universities—particularly large ones—are very bottom-heavy institutions. Academics tend to have a lot of autonomy and are relatively independent in what they pursue.

    That being said, they also follow incentives, as rational actors. So there are things that strategic or university leaders can do to align those incentives—whether that’s through PhD student opportunities, sabbaticals, or other types of incentives to collaborate with regional actors.

    Beyond Tromsø, there are other examples I’ve worked on. Oulu is another case in point—in Finland. There’s a very interesting anecdote, going back to the importance of networks. One study asked actors in Oulu, in Northern Finland, “Who are your most important collaborators?” People at the university mentioned individuals from industry and local government.

    Then the same question was asked in another region—northern Sweden, in a place called Luleå—which wasn’t as regionally engaged. They asked, “Who are your most important collaborators?” Regional actors in the private sector mentioned other actors in the private sector. University academics mentioned other academics.

    Those are examples of disconnected networks—networks that are operating within their own silos. So, there has to be a sort of synergy effect, and the most successful regional institutions are able to achieve that.

    One interesting caveat: when you ask these institutions whether they see themselves as regional universities, most of them don’t like that label. They say, “We are, first and foremost, a university in the region—not a regional university.” There are some negative connotations associated with being too closely tied to locality.

    AU: What I’m hearing you say is that we have to pay attention to the incentives for professors within the university to engage locally and form those local partnerships. Are there specific institutional reforms that can achieve that? And presumably, disciplinary mix matters, right? There are different incentives and different possibilities for collaboration across disciplines. So how do you manage that engagement? How do you incentivize it effectively?

    RP: There’s been a long discussion within the field about what types of incentives work. And again, there’s no one-size-fits-all—this has to be tailored. Academics are incentivized in very different ways. But we do know that, for the most part, monetary incentives have a limited effect when compared to other professions.

    So it’s more about things like whether you can gain more autonomy, develop your research group, or set up a center. What we’re seeing now, for example, in the Nordic countries is an orchestrated effort by national and regional funding agencies to ensure that research applications require buy-in from regional actors.

    I can’t submit an application to the Norwegian Research Council or to Business Finland, for example, without having partners from the region or the nation—whether from the public or private sector. Those are structural mechanisms designed to ensure that, if academics want access to significant research funding and to grow their research teams, they need to bring on board those key external actors.

    The second aspect is the very strong emphasis over the past, say, seven to ten years—especially post-COVID—on co-creation and co-production of knowledge. Rather than involving regional actors only at the end of a research project, now there’s an effort to bring them in at the design stage.

    So, researchers will go into a project already with input from those actors, understanding key questions and issues of relevance. And then, throughout the project, they involve these actors through various mechanisms—workshops, feedback exercises, and so on—to ensure there’s a loop of engagement and input.

    It’s a much more egalitarian sort of ecosystem. Whether or not this is working is still an empirical question—we don’t yet know the full results. But at least those are the intentions.

    AU: Romulo, you talked about this interface between the global and the local, right? And the global part of that is usually about relations between academics in one part of the world and academics in another. That helps a local university—a university in a region—act as kind of a window on the world for that region. It brings them into contact with these global networks.

    What’s the right way to think about developing those networks effectively? I mean, I know in Europe right now we’ve got the European Universities Initiative. And I think a number of those alliances are meant to unite institutions with similar missions. A number of them look like alliances of universities and regions. Is this promising? Is this the right way forward? Or are these initiatives missing something?

    RP: Let me touch first on the issue of networks. Most of these networks emerge organically, and they’re very much linked to the relationships that academics have with other academics—or academics have with regional actors. Students can also play a role here—if they get employment locally, and of course, former students may become part of regional government or industry.

    The key element here is trust. This is not new—trust takes time to generate. I think it’s not easy, if you’re sitting in the director’s chair at a university, to articulate a clear strategy for how to develop trust among all these actors. You have to create the conditions.

    That might mean freeing up some resources, or identifying your most engaged academics—those most likely to involve students or work regionally—and then creating a kind of ecosystem to bring these people together. We used to say that the most important thing in regional engagement is having money for lunches and dinners—that’s where people get to know each other.

    When it comes to the second part of your question—strategic alliances—I’m a bit skeptical about the extent to which these will benefit the regional engagement agenda, to be honest. Even those alliances, like the one my own institution is part of—with a regional name and focus—tend to become very inward-oriented.

    I’ve got a number of publications coming out now with a colleague, where we argue that these alliances are primarily collaborative exercises meant to enable institutions to compete globally. And there’s a tendency—despite some efforts, like policy labs for students involving regional actors and regional questions—for other strategic imperatives, outside of the region and locality, to end up dictating institutional priorities.

    That’s my sense. But again, it’s an important empirical question. We’ll have to see in the future what the results actually are.

    AU: So, there’s been a tendency in North America—probably going back to World War II or maybe even a little before—to think about universities as fixers of social or economic problems. And you’ve cautioned against assuming that universities can act as fixers of regional challenges, especially in peripheral contexts in Europe.

    I guess this is a more recent assumption about institutions—maybe 30 or 40 years old instead of 60 or 70. Where do you think that expectation comes from? And what are the risks of leaning too heavily on it?

    RP: That caution also comes from my fieldwork. I remember when I was doing my PhD many years ago, I was in South Africa at Nelson Mandela Metropolitan University, speaking with the vice-chancellor there. And he told me:

    “Look, we are keen to play an active regional role, but we are not going to clean the streets just because the local government is failing to clean the streets. We don’t have the capacity to tackle crime just because the police lack the resources to do so.”

    He was very clear in saying that part of their job was to go into the community and educate people—not just about the possibilities, but also about the limitations that universities and academics face. It is not their role to solve the failures of market forces or government systems.

    There’s a tendency among some local officials to scapegoat the university—to say, “You’re not delivering,” because they’re not helping to tackle poverty or similar issues. That’s not to say universities don’t have an important role. But most of us in the field believe universities have primarily a facilitating role—a generative role—rather than acting as engines of regional development.

    Of course, in those peripheral regions where the university is the largest employer or the only knowledge institution, expectations tend to be that the university must play a disproportionate role. Often, it tries to do so—and in many cases, it succeeds. But in the majority of cases, the university is just one of many knowledge actors in a very complex ecosystem.

    AU: Your work has obvious ramifications for higher education leaders—but also for politicians, right? The ones who are funding these institutions. If there’s one concept or one conceptual insight from your work that you think those groups should take seriously—higher education leaders and politicians—what would it be? It might not be the same for both. They could be different for the different audiences.

    RP: As a traditional academic, let me give you two instead of one.

    The first one—and I’m not the only one saying this, but I think my work reinforces it—is that both universities and regions are complex entities. They are not monolithic, but they tend to be approached by both politicians and university managers as if they are simple, strategic actors. In reality, they have deep histories and institutionalized traditions, which are very difficult to change. So, any attempt to use strategic agency to move universities or regions in a particular direction should take that into account.

    The second aspect links to my recent work on resilience. Over time, we’ve seen that universities have an innate capacity to adapt to social change and play very different roles. The “third mission” of the university—regional development or societal impact—looked very different in the early 20th century than it does today. Yet, universities have managed to withstand and adjust to adversity while retaining a degree of function and identity.

    To do that, they need two important ingredients. One is autonomy—which is currently under threat, both in terms of procedural and substantive autonomy. The second is diversity. From resilience studies, we know that resilient institutions are diverse institutions. So when politicians or managers promote a “lean” approach—saying, “we have two research groups working on similar areas, let’s kill one or merge them”—they’re actually reducing diversity. And reducing diversity reduces an institution’s ability to withstand future adversity—whether it’s a pandemic, geopolitical conflict, or other disruptions. That may seem efficient in the short term, but it’s dangerous in the long term.

    That’s why universities have historically been able to adapt to changing societal conditions—they’ve had those two ingredients, which are now at risk.

    AU: So given that, what’s the future of university–community engagement in peripheral regions? Is there a trend we can expect over the next 10 years? Are institutions going to be able to deliver more fully on the needs of their regions—or will they find it more difficult?

    RP: Well, as you know, Alex, academics are very bad at predicting the future! But we can look to history to see how things have evolved.

    What we’ve seen is that the university’s “third mission”—whether framed as regional development, social impact, or engagement—has increasingly moved closer to the university’s core activities. Today, you could argue that social impact is central to the mission of any university. That might not be new in the U.S., but at least in Europe, it’s a more recent shift over the last 10 to 15 years.

    What I think is important—and colleagues like David Charles in the UK have also emphasized—is that we need to look at the challenges facing our societies: rising polarization, the spread of illiberal democracies, the post-truth society. We should be asking: what role can universities—particularly in peripheral regions—play in helping societies navigate this turbulent environment?

    As the quintessential knowledge institutions, universities have a very important role to play. They should perhaps be more active and assertive in defending the importance of knowledge, of truth. I’m currently involved in projects on regional green transitions, and there’s a broad consensus that universities play a vital role mediating relationships among regional actors with very different agendas.

    They still retain legitimacy. They haven’t been politicized to the extent that other institutions have. So they’re uniquely positioned to bring political and community actors together and help orchestrate collective agendas.

    But that takes time. It doesn’t always yield short-term results. So university leaders need to be willing to take risks. They need to allow academics to play roles that go beyond the traditional functions of teaching and research.

    So I think what we’re seeing is a rediscovery of the civic role of universities—at an important historical moment. A shift from discussions about interests and money to discussions about values and norms.

    AU: Romulo, thank you very much for joining us today.

    RP: Thank you very much, Alex.

    *This podcast transcript was generated using an AI transcription service with limited editing. Please forgive any errors made through this service. Please note, the views and opinions expressed in each episode are those of the individual contributors, and do not necessarily reflect those of the podcast host and team, or our sponsors.

    This episode is sponsored by KnowMeQ. ArchieCPL is the first AI-enabled tool that massively streamlines credit for prior learning evaluation. Toronto based KnowMeQ makes ethical AI tools that boost and bottom line, achieving new efficiencies in higher ed and workforce upskilling. 

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  • Kidney disease doesn’t have to be a death sentence

    Kidney disease doesn’t have to be a death sentence

    At first, Carolyn Atim thought the headaches she was experiencing were just the residual echoes of pregnancy. Consultations then indicated she had high blood pressure. Slight of frame, barely out of her twenties, Atim had given birth to a boy in 2013. 

    Nine months later, the headaches hadn’t gone away and she was feeling unrelenting fatigue. She brushed them off.

    “I was so tiny,” she said. “And you know the perception that a tiny person doesn’t suffer from high blood pressure!” 

    Her doctor suggested she take some comprehensive tests. So she did them: renal function, liver function and complete blood counts. The verdict came as a blow. “You have end-stage kidney disease,” the specialist said.

    Atim didn’t know where to place that phrase. End-stage. It sounded so final. “You look at yourself, and you’re told you have a chronic illness,” she said. “You see yourself dying. I had hallucinations of being buried. I saw myself in a coffin.”

    The holistic costs of kidney disease

    In Uganda, kidney disease is not just a medical condition — it’s a verdict with economic, emotional and systemic implications. The country is slowly clawing its way toward better care, thanks in part to pioneers like Dr. Robert Kalyesubula, one of Uganda’s first nephrologists. 

    When he began his profession 15 years ago, he was only the third in the nation. Today, there are 13 kidney specialists and two more are expected. That’s progress, but measured against a growing burden.

    “About seven in every 100 Ugandans are living with kidney disease,” Kalyesubula said. 

    That translates to 7% or roughly 3.2 million people — a statistic that may not seem extraordinary at first glance. After all, the global burden is heavy. 

    A 2023 report in Nature Reviews Nephrology estimated that 850 million people — one in 10 worldwide — live with some form of chronic kidney disease. In the United States, the rate climbs to 15% of adults; in Europe, it ranges from 10 to 16% depending on the country.

    But prevalence tells only part of the story. 

    Inequity in healthcare

    In high-income countries, there are safety nets: screening programs, subsidised treatment and specialist care. In much of sub-Saharan Africa, the same illness unfolds without a cushion or warning.

    The World Health Organisation already ranks chronic kidney disease among the top 10 causes of death globally. The trajectory is alarming. By 2040, researchers expect it to become the fifth leading cause of years of life lost, overtaking many cancers. 

    The drivers are familiar: longer life spans, surging rates of hypertension and diabetes and widespread neglect of early detection. In countries like Uganda, where comprehensive testing is still a luxury, the disease often makes itself known only when the body is in full collapse.

    “Fifty-two percent of our patients come when they are already at stage five,” Kalyesubula said.

    By then, treatment is no longer medical alone — it is economic. Stage five is the red zone: dialysis or death. Dialysis, in Uganda, will demand four million shillings per month — about US $1,100, cash on delivery — just to keep the body’s silent custodian from shutting down.

    A transplant? That fantasy starts at 100 million shillings (about US $27,000). This, in a nation where only 1% of about 23 million working Ugandans earn more than a million shillings a month. Nearly half survive on less than 150,000 shillings. 

    An economic death sentence

    In countries like Uganda, kidney failure isn’t just a medical crisis, it’s an economic death sentence. But Atim’s story didn’t end at diagnosis.

    She found herself clawing at survival — medical appointments twice a week, pill regimens that bloated her cabine and a spiritual fog that refused to lift. Her saving grace came in a rare combination: a devoted husband, an unusually supportive employer and a doctor who didn’t just treat her but stood by her.

    “Dr. Kalyesubula told me, ‘You’re still a young girl. Get me a donor, and we shall find the money. God will help us,’” she said.

    Atim did find a donor. Her sister stepped forward. Her employer, moved by her story, urged her to go to the media — not to plead, but to make a case to headquarters for support. Her husband’s workplace did the same. Friends, colleagues, family — they all mobilized.

    “I was lucky,” Atim said. “Other people go to the media to beg. For me, my company said, ‘Go, so we can help you.’”

    A new lease on life

    The transplant took place in India in 2015. The morning of the operation, someone unexpected showed up at her bedside.

    “I opened my eyes, and there he was — Dr. Kalyesubula. I didn’t even know he had flown in. That humbled me,” she said. “He had seen the journey through.”

    For Kalyesubula, his work is a calling. “One day I was with my family at school — visiting day,” he said. “I had promised my daughter I won’t work. But then I got this call — ‘You are the one who has to save me.’ I had to leave.”

    Uganda now has over 300 dialysis machines — up from just three when Dr. Kalyesubula started — and more than 25 centers spread across the country. 

    Kidney care is expanding, even if slowly. Yet transplants within Uganda remain rare, and still rely heavily on partnerships with hospitals in India. The selection process is tight: donors must be related, young and a near-perfect match. Atim knows how slim her chances were.

    “If Dr. Kalyesubula hadn’t insisted on a preemptive transplant, I would have gone on dialysis,” she said. “And with our income, that might have been the end.”

    Instead, she got her life back. She’s gained weight. “From 40 kilos to 72,” she said, laughing. And she works full-time. 

    Their bond has grown beyond prescriptions and reviews. They speak quarterly, consult online and even banter like old friends. “We call each other ‘dear’ — like family,” she said. “We even joke now. He says he won’t compete with me again on weight loss — I always win.” 

    Expanding treatment for all

    Kidney disease still looms in Uganda, but progress is undeniable. Over 300 dialysis machines now serve patients in multiple districts. Transplants are possible — though limited to close relatives — and awareness is growing.

    Dr. Kalyesubula doesn’t mince words when it comes to the kidney’s role in the body. “If it’s not working well, you die,” he said. “Its importance is in making blood. Its importance is in removing toxins. Its importance is in controlling your blood pressure, regulating electrolytes, maintaining your internal environment — so that everything else can function at all.” 

    Think of it as the body’s meticulous custodian — part janitor, part electrician, part life support, he said. It scrubs the blood clean, balances the chemistry of survival and even directs traffic, ensuring oxygen-rich blood reaches the brain, the heart, the muscles. Without it, the delicate machinery of the body grinds to a halt.  

    But here’s the twist: Since only 7% of the country is living with kidney disease, he said, what are the rest doing that they’re not? Is it luck? Genetics? Or something more mundane?

    The best treatment, it seems, is prevention. “Drink enough water, avoid excessive salt and alcohol, eat fruits and fresh foods, move your body — exercise — don’t take over-the-counter drugs carelessly,” he said. “And once you click 30 — at least do a body check-up once a year.” 

    Raising awareness

    Prevention is simple and inexpensive advice, but ignoring it carries a steep price, especially in Uganda, where a kidney disease diagnosis can unravel the life of an ordinary working person faster than the disease itself.  

    That’s why Atim has become a leader in the silent, underserved world of kidney patients in Uganda, sharing her story when asked, opening up her pain so others might find their way out of theirs.

    She’s become a relentless advocate for affordable medication, creating and distributing kidney disease awareness, chasing down funding and forging hospital partnerships, all in the name of accessibility. It’s a fight born of necessity. She knows too well the scramble for kidney drugs, the way they vanish from pharmacy shelves, the maddening logistics of imports when the local supply runs dry.  

    She still sees Dr. Kalyesubula quarterly. She still worries about infections and relapses. But she is alive and raising her son. She is living. 

    “The transplant gave me a second chance,” she said. “I think that’s what many people don’t realize — it’s not about being whole again. It’s about having time. A support system, and never losing hope. Saying to death, ‘not today’. And for me, that’s everything.”


     

    Questions to consider:

    1. Why do fewer people in the United States die from kidney disease per capita than in the Uganda?

    2. What are some ways to prevent kidney disease?

    3. Do you think young people need to worry about diabetes? 


     

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  • The Immigration White Paper — an Indian student’s perspective

    The Immigration White Paper — an Indian student’s perspective

    Last week, I arrived back in London on a high. I’d spent five weeks in India with British colleagues promoting the benefits of U.K. higher education in seven cities. My audience was some of the most talented and entrepreneurial young people in the world, and they have plenty of choices about where to follow their dreams. But I know from my decade as Chair of the U.K. National Indian Students and Alumni Union (NISAU) that British education is an extraordinary opportunity for Indian students and their host country. It’s a win-win if ever there was one in talent, skills, investment and friendship. And all this was topped off with the announcement of the long-awaited India-UK trade deal. We were filled with possibility.

    Yet as soon as I stepped off the plane, I was faced with a barrage of news stories about the UK Immigration White Paper. Would all our hard work be put at risk? Surely we would not jeopardise the Graduate Route Visa so vital to Indian graduates and hard-won by many, including Indian students and alumni.

    So now the White Paper is published, what is our take on it?

    The Graduate Route

    First, let’s be clear. Our worst fears were averted. NISAU genuinely welcomes the Government’s decision to retain the Graduate Route and acknowledges the significant engagement that has taken place with stakeholders across the sector. NISAU has worked extensively over the past decade — and particularly intensively in the last year — with policymakers across all major political parties, including many now in government, to advocate for the continuation of this essential route.

    Of course, there are still worries. Any change is worrying when witnessed from thousands of miles away. So while we are relieved that the Graduate Route has been preserved — albeit with a modestly reduced duration — we urge that its implementation, and that of the wider reforms, be approached with care, clarity, and collaboration. Getting this right will shape the UK’s standing as a top destination for global talent in the years ahead.

    Why should we worry about a white paper on immigration?

    But here’s the rub. Many of us feel the UK’s worries about immigration are being applied inappropriately. International students are a distinct, high-contribution, temporary category of migration. They fund their own education, power innovation in universities, sustain local economies and build enduring bilateral ties between the UK and countries around the world.

    They (we) should be celebrated, not treated through the same policy lens as other forms of migration. Doing so risks undermining one of the UK’s most globally admired assets: its higher education sector.

    Universities, too, are one of Britain’s most powerful strategic assets. They drive regional growth, advance global research, and help produce the high-skilled workforce the country urgently needs. Supporting them — and the students who choose them — must remain a national priority.

    It’s an old argument, but worth repeating because it’s true. International students bring enormous benefits to the UK — to our high streets, workplaces, and campuses. They contribute billions to the UK economy each year, and the fees they pay help sustain vital subjects like Engineering and Medicine — courses which are essential to Britain’s long-term prosperity and global competitiveness.

    International students also create employment and support domestic skills through their impact on the wider economy and the cross-subsidy they provide for UK teaching and research.

    The White Paper talks about impact. But any local impact assessment or review of the domestic skills landscape should begin here — with a recognition that the presence of international students uplifts opportunities for UK nationals, not competes with them. And so we reiterate, no matter how often this request is dismissed, international students must be taken out of the net migration targets for purposes of robust policymaking and to ensure future efforts to reduce regular forms of migration don’t endanger this huge benefit.

    Home thoughts from abroad

    The White Paper was aimed, naturally, at a domestic political audience, but the world was listening. International communication must be extensively managed and properly executed — proactively and urgently — especially during this peak recruitment period. Panic must not be allowed to set in among current and prospective students. Immediate clarity is needed on who is affected and how.

    It’s easy to forget what this takes, and GREAT campaign funding, which promotes campaigns like Study London, has already been cut by 41%. How will the great stories we should be telling about global education reach the right students in an appropriate way?

    Think of the impact of our recent debates on Indian students, the largest users of the Graduate Route. For 70% of Indian students, a strong post-study work offer is the single most important factor in deciding where to study abroad. The ability to gain significant international work experience is critical. As we told the Migration Advisory Committee, work is not the same as work experience.

    What we need now are proactive, student-focused communications, delivered by those who understand how to engage students effectively. NISAU has already started evidence-based communications. We stand ready to scale our role in partnership with UK stakeholders, but we must be quick. Rumours and bad actors must not be allowed to shape the UK’s story and, as Mark Twain said, a lie will fly around the whole world while the truth is getting its boots on. So we encourage a joined-up national communications effort, led by government and supported by trusted sector voices like NISAU, to ensure international students receive accurate, timely and reassuring guidance.

    Skills and Immigration Alignment

    Here we see real opportunity. We strongly support the Government’s move to align immigration policy with domestic skills development. This is not new to us. NISAU has long championed this principle. Our advocacy has enabled productive sectoral dialogue, including at our 2024 and 2025 national conferences, where we specifically advanced the case for better integration of immigration, training pipelines and national workforce planning. Now we look forward to working with stakeholders to ensure these reforms drive opportunity, not exclusion. International students and graduates should be part of this thinking, not passive recipients.

    Tighter Regulation of Agents

    We should be afraid, though, of naming and fixing problems. NISAU has spent nearly a decade calling for tighter regulation of education agents, so we are pleased to see this now reflected in government policy. We, of all people, see the cost of this being done badly.

    However, implementation is everything. We urge clarity and accountability in the system, and ask for specific answers to:

    • What is the penalisation mechanism for misconduct by agents?
    • How can universities transparently share information on agent breaches?
    • What channels will be created for students to report agent wrongdoing safely and easily?

    So we recommend the following actions to ensure transparency and integrity:

    1. A sector-wide cap on agent commission to ensure that student interests are prioritised over volume incentives.
    2. Mandatory publication by universities of agent appointment processes and the fees paid to each agent, after every intake.
    3. Immediate monitoring of potential oligopolistic aggregators in the agent market, whose dominance may compromise student choice, competition, and accountability.

    Agent reform must centre student welfare, market integrity, and institutional accountability.

    Talent Route Enhancements

    And finally, we welcome the strengthening of the Global Talent, Innovator Founder, and High Potential Individual routes. These are important to the UK’s economic ambitions, especially in strategic sectors such as AI, deep tech, and life sciences. But talent does not always arrive ready-made. It is nurtured — often from within our international student community.

    International graduates are a strategic talent pool that can help meet the UK’s workforce gaps, drive innovation in small and medium enterprises (SMEs) and build globally competitive businesses. Retaining them through structured graduate-to-founder pathways is not just in students’ interests — it is in Britain’s. We therefore urge:

    • A seamless pipeline between student, graduate, and entrepreneurship routes.
    • The right for students to start businesses while studying.
    • A bespoke international graduate start-up pathway, enabling the UK to tap into a future generation of founders, many of whom could otherwise take their innovation elsewhere.

    Supporting graduate outcomes must also become a central focus across the UK higher education sector. A recent survey revealed that only 3% of international graduates found employment through their university careers service, highlighting a clear opportunity for improvement in how students are supported beyond the classroom.

    This is not only a challenge for international students; domestic students, too, require more tailored and effective career support to meet the evolving demands of today’s job market.

    NISAU has long championed the need for improved careers provision, including through regular engagement with universities and stakeholders, and as a central theme at both our 2024 and 2025 national conferences. At a plenary session during our 2025 conference in February, we demonstrated how the absence of structured university-led careers support has given rise to an unregulated ecosystem of social media ‘careers coaches’ — many of whom charge students significant fees, often without delivering meaningful outcomes. We recognise that many universities are already taking meaningful steps to enhance the student experience and graduate outcomes. From employability hubs to expanded industry partnerships, we welcome and encourage these efforts — and believe they can be further amplified through shared best practice, consistent investment, and greater collaboration with student-led organisations such as NISAU.

    The White Paper on Immigration is challenging on skills. We call for a sector-wide paradigm shift — one that places measurable, inclusive, and industry-informed employability support at the heart of the student experience and ensures that students are not left to navigate their futures unsupported or exploited.

    There is much more to say. We are concerned about a lack of clarity on graduate-level jobs and the financial impacts of all these changes on the universities that attract global students in the first place. Nor do we want to be seen only as investors. The ‘best and the brightest’ are not necessarily the ‘rich and the richest’.

    We urge that any levies or associated costs placed on universities be ring-fenced for reinvestment into student support, careers, and compliance infrastructure, rather than passed on to students. Global education is changing. International students are discerning, strategic, and have options. If the UK offer weakens, the best talent will go elsewhere. The UK at the moment has a competitive advantage — that advantage must be protected through consistency, clarity, and commitment to the student experience. Let’s secure a UK that remains open, ambitious and globally competitive in higher education and in so many other ways.

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  • Bastyr University Plans to Sell Campus

    Bastyr University Plans to Sell Campus

    Cash-strapped Bastyr University is selling its campus in Washington State in an effort to stabilize its shaky finances, which landed the institution on show cause status with its accreditor earlier this year.

    Bastyr’s Board of Trustees approved a plan last week to list the campus for sale.

    The Washington campus is located on 50-plus acres outside Seattle; the university also maintains a site in San Diego. Officials wrote on a frequently asked questions webpage that the “sale of the [Washington] campus will restore financial health to our university, allow continued movement forward with our strategic plan and is intended to positively impact our accreditation status.”

    The FAQ page emphasized that selling the campus does not mean Bastyr is closing.

    Rather, “Financial infusion makes the university more stable and allows us to better weather the fluctuations of the academic environment should a crisis occur,” officials wrote. They also noted Bastyr “cannot afford to maintain and modernize the main campus building” and that “the university occupies less than 50% of its space, but must fund 100% of campus upkeep.”

    The FAQ indicated that either a full or partial sale of the campus is possible. 

    Despite the sale, a move will likely be years away; officials wrote on the FAQ page that Bastyr plans to lease the campus for “up to a few years to allow for a thoughtful and phased transition.”

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  • Why Faculty Buy-In Is the Key to Scale

    Why Faculty Buy-In Is the Key to Scale

    Developmental education reform has made significant strides in the past two decades, however, if the goal is equity, completion and lasting change in gateway courses, the work to reform developmental education isn’t done—not even close. Nationally, states have passed laws and higher education systems have issued mandates requiring the use of specific high-impact practices and restricting the offering of standalone remedial courses.

    Institutions have redesigned placement systems to incorporate multiple measures and, with growing popularity, have begun using self-directed placement. Corequisite models, where students receive concurrent support for a gateway math or English course, have received increased attention and expansion. Using just-in-time content support and devoting time to student success techniques, corequisite courses have proven to support students’ retention rates.

    While we know which practices are impactful, it is still common for them to be used alongside traditional approaches, such as stand-alone developmental courses and high-stakes placement tests. That is, these practices are not the default means of how students interact with gateway courses; they are an option. There are many reasons for this lack of scale, with skepticism from faculty being a common refrain from those in academic leadership.

    Recent research reinforces what many of us in the trenches already know: Corequisite support is a powerful tool, but it is not the only solution to gateway course reform; it was never going to be. Without scaled and nuanced implementations, corequisite models are not enough on their own. Too often, states and institutions have pursued top-down solutions without sufficient attention to the people who impact scaled implementation the most: faculty.

    In fact, reformers and leaders in higher education spaces may have overlooked the hardest and arguably most important part: the classroom. If gateway course reform is the goal, we have to shift from a mainly structural reform emphasis (e.g., pathways, corequisites and placement) to incorporating classroom reforms that impact curriculum, instruction and assessment. These changes are some of the most difficult ones to make but are also the ones that have shown to matter the most. Structural reform is essential, but so is reform in the space where learning occurs.

    Why Early Reforms Didn’t Get Higher Education to a New Normal of Scale

    Early corequisite reform efforts found initial momentum by engaging supportive policymakers and system leaders and by using clear levers for change such as legislation or funding changes. However, even where reforms have been adopted, outcomes have been mixed. Completion rates have increased in some states but remain below expectations set in goal initiatives, such as Illinois’s 60 by 25 and Tennessee’s Drive to 55. Despite a broad commitment to increasing equity in higher education, equity gaps by race, income and age persist. In states with strong shared governance structures or influential faculty unions, the pace of reform has been slower and more complex.

    The common thread I’ve come to realize is this: Significant faculty cooperation and intentional faculty involvement are key to successful reforms at scale. I’ve seen this firsthand during my career in Illinois as a tenured math professor for many years who was also a union member and went on strike in 2015. Faculty have an incredible impact on students’ learning experience and outcomes; as such, faculty should be involved in the decision making that impacts them directly. However, in faculty-driven systems, the reality is that change is harder and takes longer. That doesn’t mean it’s impossible.

    My company, Almy Education, has worked with dozens of institutions across governance models and states. We have learned that scaled reform comes from meaningfully working with faculty. While that work may be more challenging than going around faculty, it will allow an institution to get the roots of what can hold back a scaled implementation. We’ve found when we intentionally integrate faculty as part of the institutional conversation, we can achieve the following:

    • Decide what courses and materials to remove or shift away from, not only add new ones.
    • Choose how many courses and sections of stand-alone developmental courses will be retained, even if that may mean someone’s position at the institution changes.
    • Determine how the class schedule needs to evolve to better support student needs and outcomes.
    • Adjust student intake practices to the institution that have the greatest impact on outcomes, even if it means a shift in human and financial resources.
    • Prioritize use and maintenance of data tools so that ongoing decision making is well informed.
    • Set the expectation that academic and student affairs will continually work together to improve gateway course success, not in silos or temporarily during an initiative.

    To reach scale, administrators, staff and faculty have to work together in an ongoing fashion as well as compromise for the greater good of student outcomes. We all have to own our roles in contributing to the aforementioned bulleted barriers when it comes to higher education reform. While usually unintended, they are barriers nonetheless. Reducing and removing these barriers to change often requires having hard conversations. The conversations are not always comfortable, but the results for students are worth it.

    More students complete gateway math and English courses and establish course momentum when developmental education reform is implemented at scale and improved upon over time. Scaled reform allows for more students to complete two-year degrees and certificates and/or transfer to complete a four-year degree. Increased student completion results in well-prepared adults in the workforce, the outcome nearly everyone in higher education is working toward.

    How to Effectively Integrate Faculty Into Your Reform Initiatives to Achieve Success at Scale

    So how do administrators, staff and faculty work together on scaling gateway course reform, especially when resistance occurs? Many faculty are not resistant to reform; they are resistant to being handed a one-size-fits-all solution from someone who doesn’t understand their students, classrooms or institutional realities. Research has shown that there isn’t one particular way to implement reforms like corequisites that work the best; finding the best solution is a process that must include faculty in deliberate ways.

    Faculty are also exhausted. The post-pandemic classroom is more demanding than ever, with student engagement seeming to be at an all-time low. Asking faculty to make massive changes without the support to do so can bring a reaction of resistance. Similarly, student affairs staff are also stretched thin with insufficient staffing and higher demands from students. They, too, need resources to make adjustments at scale that impact gateway course outcomes.

    To minimize resistance and thoughtfully add support where it can have the most impact, there are tangible ways to assist faculty and staff with scaling implementation of gateway course reform at the institutional and classroom levels. In our work across two-year and four-year institutions, we’ve observed what works:

    • Custom strategies tailored to each institution’s context, culture and capacity based on best practice and its own data.
    • Embedded professional learning that supports both pedagogy and content that’s ongoing, not one-and-done.
    • Support for using backward design strategies with gateway curriculum and instruction from the perspective of student needs, career pathways and transfer goals.
    • Staffing and funding so that corequisites are paired with intentional support, providing not just more time, but better use of time.
    • Deliberate use of corequisites where they make sense, alongside better-designed stand-alone options for a small number of students who may need them.
    • Pathways that provide clarity to connect math courses to students’ actual goals and are implemented purposefully, not as an option.
    • Focus on throughput, not just pass rates, and disaggregated outcomes that can support equity work.

    This next phase of gateway course reform requires the higher education industry to go deeper. We will have to face the structural barriers and the pedagogical ones. We must be willing to say the quiet parts out loud and have difficult conversations. We must be brave enough to make decisions and ultimately changes that work for the good of the students. Those changes should have broad support, but they may not make each individual at an institution content 100 percent of the time. Doing this work is not simple or easy. But it is necessary if we want real reform at scale that lasts.

    Kathleen Almy is the CEO and founder of Almy Education, specializing in gateway course reform at scale.

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  • Faculty Survey Shows Need for Digital Accessibility Support

    Faculty Survey Shows Need for Digital Accessibility Support

    The U.S. Department of Justice introduced the Americans With Disabilities Act final rule for digital accessibility in 2024, requiring public colleges and universities to follow Web Content Accessibility Guidelines for ensuring that online programs, services and activities are accessible. These laws require institutions to update inaccessible documents and ensure new content follows accessibility requirements.

    A recent survey by Anthology found that faculty members feel they lack sufficient support and access to resources to create an accessible online classroom environment, and they have a general lack of awareness of new ADA requirements.

    Anthology’s survey—which included responses from 2,058 instructors at two- and four-year colleges and universities across the U.S.—highlights a need for professional development and institutional resources to help faculty meet students’ needs.

    Supporting student success: Expanding accessibility isn’t just mandated by law; it has powerful implications for student retention and graduation outcomes.

    Approximately one in five college students has a disability, up 10 percentage points from the previous decade, according to 2024 data from the U.S. Government Accountability Office. A majority of those students have a behavioral or emotional disability, such as attention deficit disorder, or a mental, emotional or psychiatric condition.

    While a growing number of students with disabilities are enrolling in higher education, they are less likely than their peers without a disability to earn a degree or credential, due in part to the lack of accessibility or accommodations on campus.

    Survey says: Only 10 percent of faculty believe their institution provides “absolutely adequate” tools to support students with disabilities, and 22 percent say they consider accessibility when designing course materials.

    Instructors are largely unaware of the ADA’s Web Content Accessibility Guidelines; one-third of survey respondents said they are “not at all” aware of the requirements, and 45 percent said they were aware but “unclear on the details.”

    When asked about the barriers to making course content accessible, faculty members pointed to a lack of training (29 percent), lack of time (28 percent) and limited knowledge of available tools (27 percent) as the primary obstacles.

    A lack of awareness among faculty members can hinder student use of supports as well. A 2023 survey found that only about half of college students are aware of accessibility and disability services, though 96 percent of college staff members said the resources are available.

    In Anthology’s survey, 17 percent of instructors said they were unaware of what tools their institution provides to help students access coursework in different formats, and 30 percent said they were aware but didn’t share information with students.

    Less experienced faculty members were more likely to say they haven’t considered accessibility or were unaware of ADA requirements; one-third of respondents with fewer than two years of teaching experience indicated they rarely or never consider accessibility when creating materials.

    One in four faculty members indicated more training on best practices would help them make their digital content more accessible, as would having the time to update and review course materials.

    Improving accessibility: Some colleges and universities are taking action to empower faculty members to increase accessibility in the classroom and beyond.

    • The University of North Dakota in spring 2023 created an assistive technology lab, which trains faculty and staff members to make course resources accessible. The lab, led by the university’s Teaching Transformation and Development Academy, offers access to tech tools such as Adobe Acrobat Pro and the screen-reader software Job Access with Speech, for course content development. Lab staff also teach universal design principles and conduct course reviews, as needed.
    • The State University of New York system created the SUNY Accessibility Advocates and Allies Faculty Fellowship program in January, designating 11 fellows from across the system to expand digital accessibility and universal design for learning practices at system colleges. Fellows will explore strategies to build a culture of access, share expertise and experience, connect with communities of practice, and design a plan to engage their campus community, among other responsibilities.
    • The University of Iowa built a new digital hub for accessibility-related resources and information, providing a one-stop shop for campus members looking for support. The university is also soliciting questions from users to build out a regularly updated FAQ section of the website. Iowa has a designated Accessibility Task Force with 10 subcommittees that address various applications of accessibility needs, including within athletics, communication, health care, student life and teaching.
    • Colorado State University has taken several steps to improve community compliance for accessibility, including offering free access to Siteimprove, a web-accessibility assessment tool that helps website developers and content managers meet accessibility standards and improve digital user experience. Siteimprove offers training resources to keep users engaged in best practices, as well as templates for creating content, according to CSU’s website. The university also has an accessibility framework to help faculty members bring electronic materials into compliance.

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  • The Contest Over Fairness in Higher Ed (opinion)

    The Contest Over Fairness in Higher Ed (opinion)

    My 5-year-old recently told me it was unfair that her teacher makes her write from left to right “like everyone else.” She’s left-handed, and for her, it smudges the ink and feels awkward—while her right-handed friends have no problem. I affirmed her frustration. It is harder. But I also knew that was discomfort, not injustice.

    If she told me her school never included stories with Black or Indian characters—her own identities—or skipped over Black history and Diwali while celebrating Halloween and Christmas, I’d respond differently. That’s not just about feelings. That’s curricular erasure—structural invisibility embedded in education.

    Higher education is now facing a similar test of discernment. In recent weeks, the American Bar Association, under pressure from the Trump administration, suspended its DEI accreditation requirement for law schools. The University of Michigan shuttered its DEI programs. And Harvard University received a sweeping federal demand to dismantle its DEI programs, reorient admissions and hiring, and submit to ideological audits.

    Harvard’s decision to reject the federal ultimatum—even at the cost of more than $2 billion in research funding—offers a rare but vital example of institutional clarity. Harvard said no to the false equivalence now dominating our public discourse: the notion that discomfort is the same as discrimination.

    Critics claim that DEI efforts create an exclusionary climate and reflect a lack of “viewpoint diversity,” framing a commitment to racial equity as an ideological litmus test. But that framing ignores history, context and the actual purpose of DEI work, which at its best corrects for the unfairness of cumulative white advantages built into college admissions, curriculum and culture in higher education. It treats the discomfort that arises when racism is named as equivalent to structural exclusion. And then, under that pretense, the federal government now imposes its own litmus test—seeking to dismantle the very practices aimed at addressing structural harm.

    Now that federal litmus test is extending into faculty hiring. The Equal Employment Opportunity Commission, under the Trump administration, has launched an investigation into whether Harvard’s hiring practices discriminate against white men and other traditionally overrepresented groups. Cloaked in the language of civil rights enforcement, the inquiry reflects a disturbing reversal: Efforts to address long-standing exclusion are being reframed as exclusion themselves. Rather than confronting the structural realities that have kept academia disproportionately white and male, this investigation uses claims of “reverse discrimination” to undermine the very mechanisms created to correct inequity. It’s a strategic misreading of fairness—one that turns tools of justice into instruments of suppression.

    Similar to my daughter calling left-handed writing “unfair” because it invokes feelings of discomfort and victimization—despite the absence of structural exclusion—DEI’s powerful opponents manipulate the language of fairness to justify conformity and suppress interventions that respond to actual harm. “Race neutrality” is the legal fiction of our time, much like “separate but equal” was in another era. Both erase history in favor of surface-level parity and use the language of justice to obscure harm. We saw this logic in the Students for Fair Admissions ruling, which restricted race-conscious admissions. But as Justice Ketanji Brown Jackson wrote in her dissent, the deep racial disparities we see today were “created in the distant past, but have indisputably been passed down to the present day.” The issue isn’t too much talk about race—it’s our refusal to hear it.

    Now, under the guise of neutrality, institutions are being pressured to abandon DEI work, censor curricula and silence student voices. And many institutions are acting as if this call is guided by law. But the SFFA decision didn’t ban DEI programming or prohibit race-based affinity spaces, racial climate assessments or the consideration of lived racial experiences in admissions essays.

    This is interpretive overreach: stretching legal decisions out of fear. In doing so, institutions compromise not only their policies, but their principles. But there’s another path—what I call interpretive reimagination. It’s the ethical clarity to meet ambiguity with purpose, not retreat. To respond not only as a matter of compliance, but of mission. And this discernment—the ability to differentiate between discomfort and structural harm—is at the heart of racial literacy. It means recognizing that not every claim of unfairness is equal and that treating them as such can perpetuate injustice. That discernment is essential for educators and institutions.

    What we’re witnessing is not just a policy shift. It’s a redefinition of fairness—one that casts efforts to name inequality as divisive, while branding ideological control as “viewpoint diversity.” That redefinition is being enforced not just through rhetoric, but through decrees, audits and intimidation. Harvard’s refusal matters—not because the institution is perfect, but because it disrupted the pattern. It reminded us that higher education still has choices. The contrast with Michigan and the ABA is instructive. When institutions comply pre-emptively, they legitimize coercion. They don’t just narrow the space for justice—they help close it.

    Fairness, equity and justice are not settled ideas. They are contested. And higher education is not outside that contest—it is a primary site of it. To meet this moment with integrity, we must refuse the fantasy of neutrality, name systems of advantage and commit to teaching truth, even when that truth is inconvenient. The difference—between choosing caution or courage—will depend on whether we, as educators, can practice the kind of discernment that parents are called to every day. Because, ultimately, this isn’t just about legal compliance or institutional risk. It’s about whether the stories we tell about fairness will include all of us—or only those already at the center.

    Uma Mazyck Jayakumar is an associate professor of higher education and policy at the University of California, Riverside. She served as an expert witness in SFFA v. UNC, and her research was cited in Justice Sonia Sotomayor’s dissenting opinion to the Supreme Court’s landmark affirmative action case.

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