Tag: Action

  • Data: turning insights into action at Teesside University

    Data: turning insights into action at Teesside University

    This blog was kindly authored by Professor Mark Simpson, Deputy Vice-Chancellor at Teesside University.

    Data is everywhere, but how do we turn it into insights that actually change outcomes for students and graduates?

    At Teesside University, this question underpins strategies that have helped us achieve sector-leading recognition: TEF Gold for teaching excellence, Ofsted Outstanding, and Times Higher Education University of the Year 2025.

    Did the predictions hold true?

    In earlier blogs, we anticipated major shifts: the rise of AI in learning and assessment, deeper collaboration between institutions, and the growing importance of data-driven decision-making. So, did they happen?

    AI adoption: far from being banned, AI is now embedded in teaching and assessment strategies, guided by ethic-focussed user principles.

    Collaboration: regional partnerships have strengthened, particularly around employability and mental health, though mergers remain rare.

    Data-driven action: the sector has moved beyond dashboards to interventions that improve student success, though capability gaps in data literacy persist.

    These trends confirm what we argued – universities that embrace innovation and ethical data use are better positioned to deliver outcomes that matter: graduate success, employer confidence, and sector-leading recognition.

    This blog moves the conversation from trends to action: the principles and practices that turn data into decisions, and decisions into impact for students, graduates, and employers.

    Why actionable insights matter

    Data tells us what happened. Insight explains why it happened and what to do next. In a sector where TEF narratives, OfS outcomes, and B3 metrics are under constant scrutiny, insight must be decision-ready: clear, timely, and connected to actions that improve student success.

    One example from Teesside University: analysis of engagement and wellbeing data revealed predictable spikes in anxiety before assessments. That’s an insight, but the real value lies in what changes next: assessment tweaks, targeted comms, coaching, or extended mental health support. Without action, insight is just noise.

    Principles for turning data into action

    Insights only create impact when they lead to meaningful change. These five principles, proven in practice, help ensure your data works for you:

    1) Clarity of purpose

    Start with a precise aim: Which outcome will we improve, by how much, and by when? Clear goals turn data into a roadmap rather than a report.

    2) Integration, not isolation

    Data should flow across curriculum design, student support, careers, and employer partnerships into one coherent picture. Bringing in the student perspective ensures this integration is authentic, connecting learning experiences to aspirations, not just administrative targets.

    3) Student voice driving decision-making

    Students should shape decisions about data use. Co-design privacy, transparency, and wellbeing safeguards with them. Explain the why, what, and how in clear language, and make opting in meaningful by showing how their input drives change.

    4) Timely intervention

    Move beyond annual reviews to real-time decisions that matter most: before assessments, during placements, and at key transition points. Use student feedback to set the rhythm for dashboards, reviews, and action cycles so insight lands when it counts.

    5) Collaboration and ownership

    Insight should be co-owned across academics, student services, and employers – with students as equal partners. Involve them in approval panels, curriculum reviews, and evaluation loops. Their lived experience transforms data into stories that resonate and drive action.

    Teesside University in practice

    Teesside’s approach offers a concrete model for turning principles into practice.

    Future Facing Learning (FFL) embeds digital empowerment, global citizenship, and entrepreneurial thinking – making employability part of the learning experience, not an add-on.

    Learning & Teaching Framework (LTF)ensures course-first design, authentic assessment, and industry engagement, supported by staff CPD.

    Laser-focused strategy & KPIs link performance to TEF and B3, with regular reviews and targeted improvement plans.

    Breaking down silos brings employers onto panels and integrates meaningful student voice – feedback that leads to visible change.

    Pragmatic AI strategy encourages innovation and future skills, adapting quickly to a world where 65% of today’s primary school children will work in jobs that don’t yet exist.

    The challenge ahead (and how to navigate it)

    We all face familiar constraints: full curricula and professional body frameworks, budget and time pressures, and capability gaps in data literacy and change management. Progress depends on:

    • Course-first trade-offs: deciding what comes out when new skills go in; aligning assessments with employability outcomes.
    • Authentic assessment: using live briefs, micro-placements, and employer co-designed tasks.
    • Partnership by default: involve employers in approval events and reviews; move beyond advisory boards to co-production of learning.
    • Data fluency for staff: providing CPD focussed on interpreting and acting on data.
    • Targeted pilots: start small where the impact is highest (e.g. first-year transition), measure rigorously, and scale.

    Turning data into action isn’t about having more dashboards, it’s about better decisions, made faster, with students and employers at the centre.

    Teesside University’s experience shows that when strategy, frameworks, and student voice align, employability becomes a lived experience in the curriculum, not a promise on a prospectus.

    Professor Mark Simpson is speaking at Kortext LIVE on 11 February 2026 in London. Join Mark at this free event as he dives deep into the strategic impact of data alongside Dr Rachel Maxwell. Find out more and secure your seat here.

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  • All I want for Christmas is for policy to align its ambition with its action

    All I want for Christmas is for policy to align its ambition with its action

    This blog was kindly authored by Dr Kate Wicklow, GuildHE Director of Policy and Strategy

    The higher education sector is renowned for its innovation and global standing, with diverse providers consistently delivering great work and immense value. However, the sector could also certainly do with some festive cheer at the moment. There are multiple pressures placed upon us which impact our resilience and threaten our energies and resources to continue to be a global powerhouse. 

    A vision without the tools to deliver it

    The Post-16 White Paper has offered the sector a new vision, one where it asks higher education institutions to govern themselves differently, with greater collaboration between providers, and therefore less market based ideologies within sector activity. But it places all of the responsibility to fix the sector challenges on individual providers rather than offering systems leadership or policy support.

    The recently published new OfS strategy also offers a welcome reset of the regulator-institution relationship to be less combative. However, the actions proposed to underpin the strategic statements seem disconnected from the DfE vision of sector coordination, likely in part due to their unfortunate simultaneous development. The OfS strategy roadmap provides no clarity on how the regulator plans to either reduce the regulatory burden or sustain its current risk-based methodology. Furthermore, it omits measures essential for safeguarding sector diversity, an obligation under the Higher Education and Research Act (HERA), and one that is arguably critical in the current climate.

    The missing piece: financial realism

    Both documents omit the critical financial realities institutions face, which aren’t solely due to governance failings, but rather mounting pressures that are well rehearsed and have forced the sector to do more with less for the last 13 years – which just isn’t sustainable. At some point, the system breaks, and we are seeing cracks widen now. While the White Paper offered a fee uplift, the unexpected international student levy negates this. We are certainly in a critical moment for the future shape of the sector, which makes the forthcoming review of OfS’s Strategic Priority Grant particularly concerning in its potential to destabilise what additional state funding is received.

    A sector whose diversity is its strength – and its vulnerability

    GuildHE represents the UK’s most diverse range of higher education providers, varying in size, location, and operational models. Our members, who include small and large, rural and urban, practice-based and online, specialist and more generalist, and both publicly and privately funded institutions, are renowned for delivering practical, industry-relevant education, research, and innovation. Thanks to this unparalleled diversity, GuildHE acts as a crucial gauge for the higher education sector, offering unique insights into the opportunities and challenges affecting the entire landscape.

    The white paper rightly highlights the immense value that this diverse range of higher education providers brings to students, local economies, and the nation as a whole. Our member institutions are often pioneers in their fields, offering unique courses and producing highly skilled graduates. Yet, despite this declared commitment to diversity, policy mechanisms and funding models always seem to operate with an inevitable bias towards scale and homogenisation.

    The true barrier to sustaining sector excellence and diversity isn’t simply a lack of commitment from institutions, but a contradiction at the heart of policymaking: the very mechanisms of funding and regulation are inadvertently acting as a constraint on the diversity they claim to champion. 

    The current regulatory framework, built for a typical large-scale, multi-faculty provider, often inadvertently penalises innovative and smaller-scale or specialist institutions. A clear example is how the Teaching Excellence Framework (TEF), with its emphasis on metrics,  disadvantages, by design, providers with small student cohorts. The core issue is not just which metrics are used, but the inherent volatility of data when applied to small cohort sizes. Offering providers the opportunity to contextualise their quantitative data with other evidence is therefore vital, but adds additional burden on these institutions.

    Funding must recognise the distinctiveness and value of specialist institutions, both in teaching and in research. For research, the White Paper encourages institutions to focus on strengths, specialise, and collaborate, but we must ensure this doesn’t undermine world-leading specialists by overusing the ‘specialist’ term too liberally. Equally, there must be incentives for collaboration, tangible reasons for larger institutions to work with smaller-scale or different partners, and levers pulled to encourage institutions not to simply rinse and repeat the same collaborative arrangements. In addition, innovation funding remains skewed towards larger-scale operations, with thresholds on HEIF remaining a particular barrier for smaller-scale institutions. We need fresh thinking on knowledge exchange and innovation funding to diversify recipients, sustain innovation across all institutions, and enable commercialisation. 

    In teaching funding, the review of SPG will inevitably create winners and losers. There are worries in the sector that the subject prioritisation will not reflect all of the I8 areas. For example, creative skills are at the top of the Industrial Strategy and are regularly cited as being important to all industries. The creative industries are rife with skills shortages and clearly require graduate skills (75% of the industry have degrees,  significantly higher than the UK average of 51%). Yet we are concerned that the forthcoming SPG review will not redress years of creative subject funding cuts to deliver this much-needed pipeline.

    Specialist institutions of all types require state-of-the-art equipment, from professional-grade theatres to medical-grade clinics and working farms. These learning environments come with high fixed costs, regardless of student numbers, which themselves need to remain fairly static to ensure the equipment is accessible to all students for a high-quality experience. If funding is driven solely by student volume, without adequate recognition of the fixed costs of this distinctiveness, the business model for specialist institutions becomes perpetually precarious. This is what we’ve seen materialise over the past 10 years and is why the OfS and DfE recognise the additional financial needs through specialist institution funding. This funding is also under review in the new year.

    Aligning ambition with action

    To genuinely champion institutional diversity, the OfS must do more than offer rhetorical support or simply monitor providers. In line with the white paper’s emphasis on protecting and preserving diversity, the OfS has a duty to ensure its funding proposals reflect this goal. If OfS is serious about safeguarding diversity, its conclusions on funding and its response to the white paper must lead to a review of the regulatory policies and processes that currently encourage uniformity. This is essential to create the conditions necessary for all types of institutions to not just survive, but truly thrive. DfE also has a bigger role to play in thinking about diversity within its policy development and vision for the sector. Moving away from market-style regulatory dynamics offers them new levers and ideas for bringing us all together to collectively support our world-class provision to grow and innovate. 

    GuildHE will continue to push for a regulatory landscape that is proportionate and focused on fostering greater sector collaboration in order to achieve excellence across the widest range of institutions because that is how we deliver for the widest range of students.  

    So our Christmas wish is simple: that policymakers seize more opportunities to make good on HERA and the white paper’s stated ambition to protect the sector’s diversity.

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  • How a small Oregon district turns data into action

    How a small Oregon district turns data into action

    This audio is auto-generated. Please let us know if you have feedback.

    Lessons In Leadership is an ongoing series in which K-12 principals and superintendents share their best practices as well as challenges overcome. For more installments, click here.

    Umatilla School District — a 1,500-student school system in eastern Oregon with a 72% Latino student population, 54% English learners and a 45% student poverty rate —  is setting the standard for effective, streamlined data management.

    As an educator in the district since 2000 and superintendent since 2007, Superintendent Heidi Sipe has seen Umatilla’s data systems evolve from pivot tables and spreadsheets to a mix of digital platforms tracking myriad data points for each student.

    This is a headshot of Heidi Sipe, superintendent of Umatilla School District in Umatilla, Ore.

    Heidi Sipe

    Permission granted by Heidi Sipe

     

    Part of the key, she says, is ensuring that there’s a common platform that consolidates student data points from other tools being used. This allows educators to look for trends and actionable data so they can identify students who may be at risk or need intervention plans, Sipe said.

    “We can check the efficacy of those supports and see if we need to make an adjustment or if we need to keep that going for that student to ensure their success,” Sipe told K-12 Dive.

    We recently caught up with Sipe to learn more about how the district uses that data to organize interventions, manages data anxiety, and helps parents understand the numbers.

    Editor’s Note: The following interview has been edited for brevity and clarity.

    K-12 DIVE: For many people, the idea of using data and processing data can be kind of daunting. When you’re introducing any sort of data tool to educators or school leaders or even parents, how do you get them comfortable with the idea of working with that data if they have any sort of anxiety about it or are overwhelmed?

    HEDI SIPE: I think part of the overwhelm is it’s kind of “Data, data everywhere, and not a drop to use.”

    The data points we’re using every month in our data team meetings are attendance — we track historical and last 30 days — and we also track disciplinary incidents, whether it be referrals or in-school suspension, out-of-school suspension, detentions.

    We also track grades in students’ core classes, as well as overall GPA and course pass rate. And then we track our MAP data in English reading, Spanish reading, mathematics, and English language usage. We track DIBELS at the elementary level — K-3 — for progress monitoring of students in their literacy development. We use a dyslexia screener through DIBELS, and then we also have some of our intervention programs that again are supplying more data.

    So when we have all of those various pieces at play, it can be really hard for a teacher to go platform to platform to platform to check the status of a student. But when all of that’s consolidated into one place, it goes from a situation of overwhelm to a quick snapshot based off of all those various pieces, which helps us make better-informed decisions for students.

    Let’s say you’re the classroom educator or the school principal, and you see in your data tools that a student is chronically absent or disengaged or their test scores are slipping, what are the first steps that you then take to put that data into action and figure out how to help that student?

    SIPE: We have a color-coded intervention list. So, anything that’s green, a teacher team can assign a student without any admin approval. If they’ve tried at least a few green interventions and they have monitored those for at least a couple of months, then they can move up and assign an orange level intervention, again without any admin approval.

    If that’s not working, they can assign a red intervention, and that would require admin approval. And then we also have various interventions where the admin can add it, and those are gray in our category. That’s things like an attendance letter to parents, a home visit an admin has done, etc., so the staff knows, “OK, here’s what the admin’s already doing for the student.”

    There may be nursing services and things like that which are happening, and they can also refer students for those types of things. If they notice a student is, perhaps, chronically absent, but it’s a student who keeps having ear infections or earaches, we have a partnership with a local doctor. If the parents are participating in that partnership, we can actually run the student to the doctor during school hours, with the parents’ permission, and make sure the kids are getting to those appointments and that we’re able to work with parents as partners in supporting that student and getting the medical attention they need so they can stay in school.

    Those types of partnerships happen because we can see that data. Those types of partnerships happen because families and teachers know these are the interventions available, and they can either request them from us or we can assign them. That’s really a helpful tool.

    It’s also really empowering to staff to be able to make those decisions. They’re working with the kids every day. They know what’s up.

    When staff — whether it’s school and district leaders or the classroom educators — are working with parents to help them make sense of their children’s data, what are some of the most effective ways they can help them do that?

    SIPE: So, my children are grown now. However, when they were younger, whatever they were experiencing seemed normal to me at the time, and wherever they were at seemed normal to me, because I wasn’t in any way comparing them to another child.

    But it’s another thing to realize, “Oh, goodness. My child’s really behind in this,” because they can see that comparative data.

    That helped me get more onboard when one of my children needed some interventions. And then it was very helpful for me to see those interventions work and see that child really take off as a really strong reader after those interventions. The teachers were able to show me, “Hang on, this is different than peers,” and then, “Here’s what we’re going to do about it.”

    That really helped me build trust in the teachers who were supporting my child.

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  • Higher Ed Must Take Action on Immigration Policy (opinion)

    Higher Ed Must Take Action on Immigration Policy (opinion)

    Under the current administration, we have witnessed a dangerous cascade of immigration policies and actions. These developments are impacting our students, employees, campuses and communities in real time, imperiling the future of our colleges and universities.

    It’s time for us in higher education to pull the fire alarm. Pulling the fire alarm does not mean panic. This is a call to respond, mobilize and act.

    Why Collective Action Is Urgent Now

    In recent months, the short- and long-term damage of the administration’s immigration actions has come into sharper focus, requiring significant action.

    • Prospective international student confidence in pursuing their studies in the U.S. has declined dramatically as a result of the administration’s actions. New international student enrollments are already down more than 10 percent this fall for many institutions—and considerably more for some—with analysts projecting more intense declines in future years.
    • The administration is actively taking away in-state tuition and financial aid access for undocumented students in a growing number of states and threatening specific institutions because of their support for undocumented students.
    • Reports of immigration enforcement on and around campuses are increasing, with more institutions grappling with how to respond to fear and anxiety in their communities and how to support students, family members and employees who are caught up in mass enforcement actions.
    • Humanitarian parolees and temporary protected status holders are losing their protections and work authorization, making them vulnerable targets for deportation.

    Campuses are already feeling the impact of these developments—but the economic consequences and implications for U.S. productivity and innovation are far broader. A new National Foundation for American Policy study estimates that the current administration’s immigration policies targeting undocumented, lawfully immigrant and international populations would reduce the number of workers in the U.S. by 6.8 million by 2028, and 15.7 million by 2035, lowering the annual rate of economic growth by nearly one-third.

    A recent paper on “brain freeze” projects that the U.S. will experience significant adverse economic and innovation impacts due to the declines in international students and researchers. The loss of any portion of the immigrant-origin and international students on our campuses, who together now make up close to 40 percent of all students in higher education, would be devastating for many institutions, local economies and states across the country.

    What Can We Do Together?

    Since January, colleges and universities have been responding to policies that adversely impact immigrant, international, refugee and other noncitizen campus members. At the Presidents’ Alliance on Higher Education and Immigration, we have collaborated with campuses to analyze emerging policies and develop effective responses, producing resources on immigration enforcement on campus, registration requirements for noncitizens and issues related to international students, as well as guidance on funding and tuition equity policies to support Dreamers and on ways to support students and other campus members who may be detained or deported.

    We now need to take it to the next level. Colleges, universities and the associations that represent them need to coordinate consistently to mobilize in response to the immigration-related threats impacting our campuses.

    Support Litigation

    Higher education groups, associations and institutions are engaging in litigation on many fronts. While it might seem overwhelming to challenge this administration’s dubious—and, as many legal experts and courts have concluded, unlawful—immigration policy actions, we need to connect the dots and explain the harm to judges who have the power to halt implementation and call out the administration for its constitutional violations.

    Public institutions in states with Democratic attorneys general can help to make the case to their AGs about the importance of joining these efforts. Some ways higher education institutions can support litigation include:

    • Serving as a named plaintiff. While associations representing colleges and universities, including the Presidents’ Alliance, the Association of Independent Colleges and Universities in Massachusetts, and the Association of American Universities, have shown that they are ready to stand as named plaintiffs in legal challenges related to immigration, we will need more associations and institutions ready to support such litigation. Litigation is one way to interrupt intersecting policy actions that amplify the myriad threats facing immigrant and international communities and establish a record of opposition to potentially unlawful action.
    • Submitting a declaration. Institutions can play a vital role when they submit declarations to support legal challenges. These fact-based documents describe the concrete harms an institution is experiencing and provide crucial evidence that strengthens the overall case.
    • Joining an amicus brief. When campuses join amicus briefs, they demonstrate coordination and solidarity within the higher education sector. For example, last spring, when the American Association of University Professors challenged the administration’s unlawful visa revocations alleging an ideological deportation policy, 86 institutions and organizations joined the Presidents’ Alliance on an amicus brief that highlighted the importance of protecting international and noncitizen students’ and scholars’ freedom of speech. And, this week, 37 institutions and organizations joined us in an amicus brief that demonstrated the importance of tuition-equity policies for Dreamers.

    Speak Out

    Institutions and associations need to work more closely together to support one another and to communicate the damage of harmful immigration policies. During this administration, public and private institutions are more measured and constrained—by boards, state policies and structures and campus politics—in what they say and do publicly. We know that fear of retribution and the potential collateral damage to other campus constituencies informs decision-making. Many institutional leaders with whom I speak are seeking to do what is strategically effective and are weighing multiple priorities and competing commitments.

    What we know now is that not speaking out does not preclude an institution from becoming a target, and many campus constituencies are already being harmed. So, the strategic calculus is changing, and there may be more to be gained in speaking out. Here are some effective ways to speak out:

    • Affirming one for all, all for one. University of Nevada, Reno, president Brian Sandoval, a former Republican governor of Nevada, swiftly responded to the Department of Justice’s attacks on UNR’s support for undocumented students, stating clearly that UNR’s services were lawful and that supporting all students’ success is core to the higher education mission. The Presidents’ Alliance and TheDream.US issued public statements of support, reaffirming the importance of higher education supporting Dreamers and the success of all students. When individual institutions speak out, they often affirm our common mission, and we, in turn, can reaffirm theirs.
    • Supporting associational statements. Associations are playing an important role in convening institutional leaders and leading on statements. We must continue to lean on each other and on associations. Statements organized by the American Association of Colleges and Universities and the American Council on Education on the proposed compact for higher education make our sector’s stances clear. Institutions and associations that can join such statements should continue to do so.
    • Educating and engaging. Institutional leaders and board members can spread accurate, positive messages about immigrant and international students, shifting the narrative through commentaries such as Arizona State University president Michael Crow’s op-ed on the importance of international students.

    Join in Coalition Building

    For collective action to work, we need to build out dedicated spaces for higher education institutions to come together and coordinate. This call to action does not mitigate the need and usefulness for the private conversations that institutional leaders have on their campuses, in their states, on the Hill and with the current administration. While a good number of us may need to stay in more quiet spaces, now is also the time when each of us needs to consider what more we can do together.

    • Join us in coalition-building. Building and hosting immigration-specific coordinating groups and strategy sessions has been a focus for us at the Presidents’ Alliance. It has proven productive for developing relationships with other sectors and building buy-in across regional contexts. We invite you to join us in our work to build common ground across the political spectrum and to advocate for forward-looking, common sense immigration reform.
    • Strengthen your coordination. Institutions must prepare to navigate evolving policies. Strengthening coordination will help campuses understand new developments quickly while avoiding pre-emptive or overcompliance. It will help institutions know what they can do when they need to move swiftly to respond to immigration enforcement or policy actions that may have immediate consequences.

    When we sound the alarm, we call others to take action alongside us. The time for urgent response is here. Together, higher education can take coordinated steps to defend our institutions and community members.

    Miriam Feldblum is the co-founder, president and CEO of the nonpartisan, nonprofit Presidents’ Alliance on Higher Education and Immigration.

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  • From talk to action: collaboration and shared services in higher education

    From talk to action: collaboration and shared services in higher education

    This guest blog was kindly authored by Heidi Fraser-Krauss, Chief Executive Officer at Jisc.

    The power of collaboration and shared services is now widely recognised in the higher education sector as an effective way for institutions to continue delivering outstanding student experiences, world-class teaching, and research and innovation, all against a backdrop of financial pressures. Jisc has played a leading role in driving these conversations, in partnership with UUK, KPMG and university leaders. However, it is now time to put our words into action and make collaboration the norm.

    Achieving better outcomes collectively

    Recent sector-wide initiatives, including the Transformation and Efficiency Taskforce commissioned by Universities UK, have explored opportunities for efficiency and innovation through shared services. Jisc contributed to practical strands of this work, focusing on collaboration utilising digital, data and technology. A UK-wide questionnaire inviting insights from the sector on which actions should be taken was distributed. More than 30 ideas were submitted, and three were explored in depth.

    Shared services is the first of these three. The premise is simple: through sharing, collaboration and working together (whether by pooling knowledge, sharing risk or combining scarce skills) universities can achieve better outcomes together than they could alone.

    Tools for collaboration already exist – so let’s put them to work

    The sector already has examples of institutional collaboration – demonstrating the benefits of collective effort. However, not all services lend themselves well to being shared. For example, ambitious but complex projects such as a shared student record system for the sector is not an ideal place to begin.

    We must also be careful not to assume that shared services are automatically more efficient simply by virtue of their being shared. Despite this, there are many that can be. Good examples of collaboration, involving sharing back-office functions (for example a joint out-of-hours IT service, or forming a consortium to strengthen research bids) already exist. In fact, both of these examples were highlighted by the then Secretary of State for Science, Innovation and Technology, Peter Kyle during his speech at the recent Universities UK conference.

    One of the key findings of the report, was that, although there are many shared services across the sector already, very few are used by large numbers of institutions. Many have been running for years and could achieve far greater impact if more institutions engaged with them. The lesson is clear: make better use of what already exists. An example of this is UMAL, the non-profit mutual insurer for universities and colleges across the UK.

    Plenty of questions still to be answered

    As collaboration gains momentum, important questions remain. Can processes be standardised? Can AI-enabled tools be developed jointly to avoid duplication, and could collaboration extend to industry and public sector partnerships, such as health? Examples like Cardiff’s Mental Health University Liaison Service and the Greater Manchester Universities Mental Health Service – both university–NHS collaborations –  could be replicated elsewhere. Science Parks across the UK also show how universities and industry can work successfully together.

    These are all important questions, and although we may not yet have all the answers, we shouldn’t let this get in the way of change.

    What should happen now?

    There are a number of practical steps we can take together in the very short term to make shared services a genuine force for positive change across higher education. For example, the creation of a central catalogue of existing shared services would raise awareness and uptake.

    The sector must adopt a ‘shared services first’ mindset. Leaders should consider whether proven, collaborative solutions are already available – and use them. Where duplication exists, regional mergers or the strategic transfer of services into national bodies could strengthen sustainability and reduce wasted effort.

    Government has an important role to play. Adopting the British Universities Finance Directors Group (BUFDG) proposa[CA1] ls for improving VAT treatment of cost-sharing groups could unlock further progress.

    For their part, institutions sharing data on spend and contract reviews would help to provide an evidence base for smarter sector-wide decisions. In some cases, institutions should also consider mergers or broader consolidation of services across the sector, where combining resources offers long-term efficiencies and sustainability.

    Supporting universities to collaborate

    Collaboration isn’t idealism – it’s a rational response to cost pressures, and the means to make it happen is already in our hands. We can adopt a ‘shared services first’ approach – it just needs a firm commitment from institutional leaderships to make it happen.

    At Jisc, our role remains to convene senior stakeholders, define shared negotiation objectives, and support universities to move from strategy to implementation – after all, everyone knows that actions speak louder than words.

    Recommendations

    To support a shift towards collaborative models, here are practical recommendations for institutions, sector networks, shared service operators and government.

    Individual Institutions

    • Adopt a ‘shared services first’ mindset for new requirements
      • Evaluate existing shared services before creating an in-house service or procuring a commercial solution, prioritising long term value over short term cost savings
    • Collaborate with neighbouring institutions to replicate successful models
      • Explore regional opportunities to address shared needs and challenges where shared models have proved successful
    • Reassess internal operations and consider where there are opportunities to share services
      • Evaluate any area that could benefit from a shared service, except in student recruitment

    Sector Networks and Membership Organisations

    (e.g. Universities UK, BUFDG, UCISA, regional consortia)

    • Increase awareness of existing shared services through a central shared service catalogue
      • Create and promote a catalogue of shared services structured for direct contract awards or competitive tendering.
    • Convene groups of institutions, to consider potential joint commitments to subscribe to existing shared services, increasing their scale
      • Use sector networks to bring universities together for collective commitments to shared services, leveraging procurement rules that permit direct contracting with sector-owned organisations (known as the Teckal exemption) where appropriate.

    Shared Service Operators

    (e.g. UMAL, sector-owned IT or procurement services)

    • Shared service operators should meet regularly to increase coordination
      • Establish regular meetings between sector-owned shared services to improve collaboration and avoid duplication.
      • Consider forming a UK Shared Services Council to unify efforts, similar to UK Universities Procurement Consortia (UKUPC).
    • Regional shared services should consider merging, where online working has removed the original advantage of a regional operation
      • Non-profit operators in the same niche should merge to avoid unnecessary competition and improve service delivery. Merging can create more efficient, focused providers.
    • Individual universities operating shared services should consider transferring ownership of their shared service to other organisations, but only when natural opportunities arise
      • Universities should transfer shared services to sector agencies when it aligns naturally, allowing focus on core missions.

    Government

    • Government should implement one of BUFDG’s proposed improvements to VAT Cost Sharing Groups. This would create new opportunities for shared services in areas currently considered unworkable due to an additional 20% VAT charge.

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  • HACU Conference Opens with Call to Action Amid Challenges Facing Hispanic Students

    HACU Conference Opens with Call to Action Amid Challenges Facing Hispanic Students

    Dr. Christopher Reber, President of Hudson County Community College, with staff, faculty and students from his college.HACUThe Hispanic Association of Colleges and Universities (HACU) launched its 39th Annual Conference on Saturday, bringing together more than 1,600 education leaders, advocates, and students under the theme “Championing Hispanic Higher Education Success: Forging Transformational Leaders to Uplift Democracy and Prosperity.”

    The three-day gathering in Aurora, Colorado, opened with a sense of urgency as attendees acknowledged both the progress made in Hispanic higher education and the mounting challenges facing students and institutions.

    “The attacks on immigrants and higher education by the Trump administration is reason for why we need organizations like HACU to stand up for students like me,” said Maria Valasquez, 21, a college junior who attended the conference for the first time. “The threats are real and these are scary times for many first-generation college students.”

    The conference began with four specialized pre-conference events on October 31 and November 1, drawing approximately 200 participants total. These included the 14th Annual Deans’ Forum, focused on “Shaping Visionary Leaders for a Thriving and Democratic Future”; the Third Women’s Leadership Symposium; the 24th Annual Latino Higher Education Leadership Institute, themed “Building Transformational Leaders at All Levels to Strengthen Democracy and Prosperity”; and the 11th Annual PreK-12/Higher Education Collaboration Symposium, addressing “Bridging Education for Lifelong Success: Innovation, Collaboration, and Life Readiness.”

    The main conference kicked off with an Opening Plenary convened by Dr. Juan Sanchez Muñoz, HACU’s Governing Board chair and chancellor of the University of California, Merced. HACU Interim CEO Dr. John Moder delivered the Annual Address, followed by the induction of Dr. Félix V. Matos Rodriguez, chancellor of The City University of New York, into HACU’s Hall of Champions 2025.

    Dr. Mordecai Brownlee, President of The Community College of Aurora, and Dr. Christopher Reber, President of Hudson County Community College at the HACU conference.Dr. Mordecai Brownlee, President of The Community College of Aurora, and Dr. Christopher Reber, President of Hudson County Community College at the HACU conference.Corporate and nonprofit partners reaffirmed their commitment to Hispanic student success. Maria Pia Tamburri, Dominion Energy’s vice president of intergovernmental affairs and economic development; Audrey Stewart, Google’s global head of impact and reporting; and Francesca Martinez, the American Heart Association’s national director of the Bernard J. Tyson Office of Health, delivered remarks on behalf of their organizations. Capital One was also recognized for its support.

    A regional focus emerged through the Illinois Hispanic-Serving Institution Summit, also held November 1. After welcoming remarks from Moder and virtual comments from Illinois State Representative La Shawn Ford, a panel discussion addressed the midwestern region’s legislative agenda. The panel featured Dr. Susana Rivera-Mills, president of Aurora University; Dr. Lisa Freeman, president of Northern Illinois University; and Juan Salgado, chancellor of City Colleges of Chicago.

    The summit provided a platform for discussing HACU’s policy and legislative priorities in Illinois, including the critical role college and university presidents play in advancing and sustaining Hispanic-Serving Institutions across the state. Participants shared promising practices and explored collaborative approaches to strengthen institutional capacity.

    Seven honorees are being recognized throughout the conference for their contributions to improving opportunities for college students, with awards presented during various events over the three days.

    “As a president of a Hispanic-Serving Institution and member of HACU’s Board of Directors, I witness firsthand how these colleges and universities transform lives, strengthen families, and fortify our economy,” said Dr. Mordecai I. Brownlee, President of The Community College of Aurora. “The mission of HACU is not a moment — it’s a movement. Despite the challenges of our times, our collective commitment to equity, opportunity, and excellence is just getting started.”
     

    In an interview, Brownlee said that Hispanic-Serving Institutions are not just essential to higher education — they are essential to America’s economic growth and democratic future. 

     

    “By investing in HSIs, our nation invests in innovation, workforce readiness, and prosperity for all,” he said. “The mission of HACU is not simply about serving Hispanic students; it’s about strengthening the very foundation of America’s competitiveness and civic vitality.”  

     

    The conference continues through November 3, as higher education leaders work to chart a path forward for Hispanic student success amid an increasingly complex political landscape.

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  • Relational Communication Theory in Action: Enhancing Learning and Competence – Faculty Focus

    Relational Communication Theory in Action: Enhancing Learning and Competence – Faculty Focus

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  • Community College of Philadelphia Names Dr. Alycia Marshall as Seventh President Following Board Action

    Community College of Philadelphia Names Dr. Alycia Marshall as Seventh President Following Board Action

    Dr. Alycia MarshallCommunity College of PhiladelphiaThe Community College of Philadelphia Board of Trustees has announced the appointment of Dr. Alycia Marshall as the institution’s new president.  Marshall’s selection comes after the Board’s decision to remove Dr. Donald “Guy” Generals from the presidency.

    “As Chair of the Board of Trustees, I am proud to officially welcome Dr. Alycia Marshall as the seventh president of Community College of Philadelphia,” said Harold T. Epps. “After a nationwide search, it has become evident that Dr. Marshall demonstrates the clear vision and outstanding leadership needed to guide our institution forward. I look forward to continuing to work with Dr. Marshall and to the positive impact she will have on our students, faculty, staff, and the broader community.”

     Marshall has been serving as interim president since Generals’ departure from the college in April. Prior to the interim appointment, she held the position of Provost and Vice President for Academic and Student Success, where she oversaw Academic Affairs, Workforce Development, and Student Support and Engagement.

    “I congratulate Dr. Alycia Marshall on her appointment as President of the Community College of Philadelphia,” said Cherelle Parker, Mayor of Philadelphia. “CCP is a beacon of hope and economic opportunity for our students and for everyone seeking to advance their pathways to better lives. The Parker Administration supports CCP, Dr. Marshall, and the Board in its mission.”

    Marshall brings extensive higher education experience to the presidency. She began her career at Anne Arundel Community College (AACC) in Maryland, where she served as a tenured Full Professor of Mathematics, Department Chair of Mathematics, and Associate Vice President for Learning and Academic Affairs. She holds a Ph.D. in Mathematics Education from the University of Maryland College Park, a Master of Arts degree in Teaching from Bowie State University, and a Bachelor of Arts degree in Mathematics from the University of Maryland Baltimore County.

    “Community College of Philadelphia truly feels like home,” said Marshall. “Every day, I witness the extraordinary dedication of our faculty and staff who work tirelessly to ensure our students are supported, challenged, and inspired to succeed. While my time as interim president has deepened my connections with the college community and our external partners, it is my foundation as an educator that will continue to guide me. I am deeply honored to serve as president of The City’s College—a beacon of access, opportunity, and transformation—as we move forward together.”

     

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  • PLAN YOUR ACTION NOW (Todd Wolfson, AAUP/AFT)

    PLAN YOUR ACTION NOW (Todd Wolfson, AAUP/AFT)

    Faculty, students and staff are joining together throughout the country to defend and advance higher education. Plan your action now and register it here: https://docs.google.com/…/1bhu9QLt1…/viewform…

    This event is in collaboration with studentsriseup.org

    Students Rise Up (Project Rise Up) is a plan to organize millions of students to disrupt business as usual and force our schools and our political system to finally work for us.

    Right now, billionaires and fascists are attacking our schools because they know that student protest could bring them down. Our power is that we outnumber them. If working people and students unite to use our power of disruption and non-cooperation, we can crack the foundations of their power.

    It all starts on November 7th, 2025 with walkouts and protests at hundreds of schools around the country. Join us.

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  • On Climate Action, a View From Behind the Pack (opinion)

    On Climate Action, a View From Behind the Pack (opinion)

    The University of California system recently made waves by announcing a commitment “to fully decarbonize no later than 2045.” Unlike many “carbon neutrality” or “net zero” plans that rely heavily on carbon offsets, the UC system plans to cut emissions from campus electricity and fossil fuel use by at least 90 percent from 2019 levels and to balance residual emissions by investing in projects to remove carbon dioxide from the atmosphere.

    This win for the climate did not come easy: As activists from UC San Diego relate, they spent years building a coalition across campuses. Such success marks the UC system as a leader in American higher education, well ahead of other prestigious research universities with offset-heavy carbon neutrality plans—and well ahead of Purdue University, where we teach, which has no declared plans for decarbonization.

    Here, we wish to discuss our experiences advocating for a climate action plan at Purdue, where among our peer institutions we are decidedly a laggard, not a leader, in the climate space. We hope that detailing our frustrating lack of success provides a sober counternarrative to the success story of the UC system. Furthermore, we hope that knowing about our efforts may help others who are similarly involved in advocating for climate action at campuses in red states.

    Purdue’s Climate Story So Far

    A public, land-grant university in north-central Indiana, Purdue enrolls more than 44,000 undergraduates and almost 14,000 graduate and professional students. Purdue frequently touts itself as a world leader in innovation of all sorts, from artificial intelligence to biomedical research, even highlighting research on sustainability. Due to its size, the energy-intensive nature of its research activities and its location in a climate that sees both cold winters and hot, humid summers, Purdue’s campus emits as much climate pollution as a small city—439,000 metric tons per year of carbon dioxide equivalent as of 2023, the latest year for which official estimates are available.

    The Purdue community cares about sustainability: Classes in a wide range of majors feature considerable discussion of sustainability, and researchers across campus study the causes of and potential solutions for climate change. Purdue has won awards and recognition for low-hanging fruit, such as from Tree Campus USA and Bee Campus USA. Purdue also touts being named one of the most sustainable campuses by QS, although when one looks under the hood, such rankings give remarkably little weight to emissions reductions on campus. In the Association for the Advancement of Sustainability in Higher Education’s more rigorous reporting system, Purdue scored zero out of four on clean and renewable energy and 1.08 out of eight on greenhouse gas emissions.

    Purdue faces unique decarbonization challenges. Our university’s administration ultimately answers to the Indiana state government, which has recently canceled the state’s climate action planning and enables most counties to restrict renewable energy development. Electricity in Indiana has the highest carbon intensity of any state other than three major coal producers—Kentucky, West Virginia and Wyoming—and entails almost four times higher greenhouse gas emissions per unit of energy than electricity in California. Duke Energy, the utility that serves Purdue, is the fourth largest lobby in Indiana.

    While these challenges may seem daunting, progress on climate is possible even in Indiana. In 2023, our colleagues at Indiana University launched a plan promising carbon neutrality by 2040. They aim to get there by modest changes, such as improving energy efficiency in buildings and implementing renewable energy on campus. Purdue has also made progress—which we applaud—mainly by transitioning its combined heat and power plant from coal to natural gas. In 2023, Purdue estimated that its emissions were 27 percent lower than their coal-heavy 2011 level. But this only represents a small start to the actions needed for Purdue to live up to its obligations to students, staff, faculty, the community and, ultimately, the planet.

    Community Will and Administrative Inaction

    Many Purdue community members want substantial climate action. In 2020, more than 2,000 Purdue students signed a petition calling for Purdue to develop a climate action plan and create a universitywide, stand-alone sustainability office. The university’s president at the time, Mitch Daniels—Indiana’s former Republican governor and a noted climate change skeptic—dismissed the petition.

    In the fall of 2022, students and faculty formed the Purdue Climate Action Collective (PCAC), aimed at pressuring the university to develop a climate action plan and to be transparent in reporting emissions. In the spring of 2023, the Purdue Student Government, the Graduate Student Government and the University Senate each passed resolutions calling on the university to commit to a climate action plan. The Senate resolution also called upon Purdue to join the Greater Lafayette Climate Action Plan, developed by the surrounding county and cities. Once again, Purdue ignored these calls.

    Since then, PCAC has mounted numerous protests, spoken at student events, peppered campus with signs, reached out to the administration and attended Board of Trustees meetings to express our concerns. Our board is entirely appointed by the governor of Indiana. PCAC has also launched a new petition, now at 1,600 signatures.

    Despite the Purdue community’s advocacy for climate action, our new president, Mung Chiang, has authorized no comprehensive, campuswide climate action plan. The nearest thing is the Campus Planning, Architecture and Sustainability office’s Sustainability Master Plan for 2020–25, which aims to reduce Purdue’s emissions from electricity and fossil fuel use 50 percent below 2011 levels by 2025 and to pursue 500 kilowatts of renewable energy. While we applaud these near-term goals, and the incomplete but significant progress toward achieving them, decarbonizing Purdue will require making a long-term plan to outgrow natural gas and Duke Energy’s carbon-intensive electricity.

    On this topic, the Purdue administration told the University Senate in 2024 that “Purdue has a climate action plan consisting of two parts,” referring senators to the Sustainability Master Plan and to a joint study with Duke Energy on the feasibility of a small modular nuclear reactor (SMR) for the campus. While nuclear might play a role in Purdue’s energy future, SMRs are an unproven technology and should not be used as an excuse to delay the decarbonization of our campus.

    The SMR study’s 2023 report states, “whether SMRs will be an economic option for Duke Energy Indiana’s customers is unknown given current technology, timing and cost uncertainty.” The report cites a likely cost range of $1.1 to $2.25 billion (for context, Purdue’s endowment currently totals $4.1 billion) and discusses design technologies that may only become “commercially viable in 2035–2040.” A responsible climate action plan could certainly include nuclear energy down the road, if it proves successful, but the urgency of the climate crisis demands that institutions address their greenhouse gas emissions now.

    Possible Paths Forward

    Preliminary studies of decarbonization at Purdue suggest that climate action is feasible and affordable. Today, Purdue could take a number of proven, cost-effective actions, such as improving the efficiency of its building operations (for example, by using software to avoid heating or cooling unoccupied spaces), or increasing parking fees and investing the proceeds in infrastructure and incentives for buses and electric vehicle charging. In the next five to 10 years, Purdue could electrify its vehicle fleet and arrange power-purchase agreements with clean electricity generators in the area, as has been done successfully at places like the University of Michigan and the University of Minnesota.

    Long-term pathways to deep emission reductions remain uncertain, especially when considering Scope 3 emissions (emissions that are indirectly generated by university activities, such as employee commuting and flying), but Purdue has options and plenty of experts eager to investigate them. Inclusive and transparent processes for climate action planning would draw upon Purdue community expertise to identify, evaluate and select climate action pathways. But for any of this to happen, our administration must first acknowledge the need for climate action on campus.

    Our experience at Purdue has affirmed that fighting for climate action on public red-state campuses is an uphill battle. We know that change must come from both above and below. Students, faculty and staff concerned about the future of our planet must continue to raise their voices and add to the pressure the university feels. Administrators more inclined toward shared governance—or toward maintaining a livable climate for the future generations that Purdue aims to serve—must also add their voices to the mix. As Purdue begins to act on climate, its passionate community of activists and innovators will be there to support implementation and to celebrate accomplishments along the way.

    Although we have much to learn from the success of places like UC, places like Purdue need a different set of tools and approaches. For those at similarly recalcitrant universities, we hope this message reminds them that institutions won’t take these steps without great pressure. But given the dire warnings about the future of our planet, the importance of local climate action as congressional Republicans and the Trump administration have repealed most federal support for climate action, and the important role of universities as thought leaders, we remain convinced that this is a fight worth having.

    Michael Johnston, a professor of English at Purdue University, founded the Purdue Climate Action Collective and has been involved in the fight for climate justice at Purdue since 2022.

    Kevin Kircher, an assistant professor of mechanical engineering and, by courtesy, electrical and computer engineering at Purdue University, studies clean energy technologies and has worked on campus decarbonization projects at Cornell University and the Massachusetts Institute of Technology.

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