Tag: Agents

  • Universities are not border agents – but they do have a duty

    Universities are not border agents – but they do have a duty

    As summer draws to a close, the UK finds itself in the grip of growing public frustration over the slow processing of asylum claims and the perceived misuse of the student visa system. With over 111,000 asylum applications recorded in the year to June 2025 – the highest number ever recorded in the UK – the pressure is growing on the UK government, local councils and public services to reduce both processing times and the cost of housing asylum seekers.

    Currently, the UK is facing a backlog of more than 106,000 asylum cases, including 51,0000 appeals, with average wait times stretching to 53 weeks. The use of hotels to accommodate asylum seekers – originally a temporary measure introduced by the last government – has become a flashpoint for anti-migrant protests nationwide.

    Spotlight on international education

    As the asylum debate intensifies, UK universities are increasingly being drawn into the spotlight. This is largely due to recent Home Office data revealing that 16,000 student visa holders claimed asylum in 2024 – more than any other visa category. Nearly 40% of these individuals had entered the UK legally from countries including Pakistan, Nigeria and Sri Lanka.

    These figures have already prompted the government to introduce a new wave of visa reforms in its Immigration White Paper, including reducing the post-study work entitlement from two years to 18 months and imposing sanctions on universities with high rates of post-study asylum claims. From September 2025, UK universities may face fines, public naming or even temporary bans on international student recruitment if they fail to meet new compliance standards.

    The risk of reputational fallout

    For universities already navigating considerable financial pressures, the implications of these restrictions could be severe. Just one year’s intake of international students contribute almost £42 billion annually to the UK economy and represent a vital segment of enrolments across the sector. The growing association between universities and fraudulent asylum claims nevertheless risks undermining public trust and casting doubt on the integrity of university admissions processes.

    This reputational risk also extends beyond domestic borders. If the UK is perceived globally as hostile or unpredictable in its treatment of international students, competitor destinations such as Canada, Australia and New Zealand may stand to gain from the UK’s inability to get its house in order and bring its asylum system under control. Moreover, the Graduate Route, once a cornerstone of the UK’s appeal to global talent, remains under constant threat of review, further fuelling uncertainty among prospective applicants.

    Lessons for the academic year ahead

    So, what should UK universities do in response to growing concerns about illegal immigration? First, universities must strengthen their admissions oversight. Higher education institutions must ensure robust financial and academic checks, particularly for applicants from high-risk regions, and be transparent about any shortcomings and plans for improvement to maintain government goodwill and reassure the public.

    Second, universities must continue to support vulnerable students wherever in the world they may come from. Not all asylum claims are opportunistic. With the world around us changing apace, some students face genuine threats to their lives from political upheaval, persecution or conflict. This means universities should be prepared to offer legal guidance and pastoral support to those at risk and add legitimacy to the asylum claims of those in genuine danger.

    Third, universities need to speak with a unified voice and collectively defend the value of international education. This includes countering populist narratives about fraudulent asylum claims and backdoor immigration with evidence-based accounts of how international students contribute to the economy, innovation and a flourishing society.

    Finally, universities should be prepared to step up and engage with their local communities. The distinction between economic migrants, asylum seekers and international students is sadly all-too-often blurred in public discourse and populist rhetoric. Yet, with their strong and vibrant international communities, universities can help clarify these differences and highlight the positive contributions of their international students and staff, including through stories of civic engagement, volunteering and career successes.

    Compliance calls

    With no quick fixes to the asylum system in sight and public protests continuing as we head into the autumn, UK universities must not allow fear and frustration to erode the foundations of international education. While universities are not border agents, they do have a duty to comply with the systems that enable them to remain places of learning, inclusion and opportunity for people from across the world.

    As we enter a new academic year, the challenge is therefore clear: UK universities must find ways to balance compassion with control, ensuring that future international admissions processes meet the expectations of both government and the society they serve.

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  • U Michigan Used Undercover Agents to Surveil Protesters

    U Michigan Used Undercover Agents to Surveil Protesters

    The University of Michigan hired dozens of private investigators to go undercover on campus and surveil pro-Palestinian student protesters, The Guardian reported Friday. 

    Some of the investigators, who work for a Detroit-based security firm, were caught on camera trailing, recording and harassing students; one reportedly drove a car at one student, who had to jump out of the way.

    “It’s so insane that they have spent millions of dollars to hire some goons to follow campus activists around,” one student who’d been followed by agents told The Guardian. “It’s just such a waste of money and time.”

    The agents have been gathering evidence against students for some time at the behest of the university; Michigan state prosecutors used evidence from their investigations to charge and jail student protesters in May 2024, according to The Guardian. The state attorney general dropped those charges two weeks ago. In April, police raided the homes of five pro-Palestinian student activists in Ann Arbor for alleged “acts of vandalism.”

    A spokesperson for the university did not deny hiring the investigators in responses to The Guardian’s questions and defended “security measures” as essential to “maintaining a safe and secure campus environment.”

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  • How AI agents can lower student complaints – Episode 167 – Campus Review

    How AI agents can lower student complaints – Episode 167 – Campus Review

    In this episode, vice-chancellor of La Trobe University Theo Farrell explains how artificial intelligence (AI) agents can serve the entire lifecycle of a university student.

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  • IBM’s Armand Ruiz Presents Vision for AI Agents in the Workplace

    IBM’s Armand Ruiz Presents Vision for AI Agents in the Workplace

    In a recent presentation to RNL’s AI Leadership Council, Armand Ruiz, Vice President of Product – AI Platform at IBM, shared his vision for the future of work and the role of AI agents in making it more efficient.

    According to Ruiz, AI agents will become a key component of the future of work, enabling tasks to be completed autonomously and freeing up humans to focus on higher-level thinking. “The real promise of AI is in agents, which can actually do work and take action,” he said. “We’re moving into a world where we have multi-agent assistance, where multiple agents work together to achieve a common goal.”

    Ruiz also highlighted the importance of addressing the challenges of security, governance, and compliance in the use of AI agents in enterprise settings. “We cannot allow these agents to leak sensitive and confidential information, delete files or send data to the wrong recipients,” he emphasized.

    In terms of the future of work, Ruiz predicted that most General AI interactions will be in the form of autonomous agents, with 2/3 or 3/4 of the General AI workforce consisting of agents. He cited the example of GitHub, where an agent can automatically fix bugs and issues, freeing up developers to focus on higher-level tasks.

    Ruiz also discussed the potential impact of AI agents on education, citing the example of a tool that can take notes and create an outline from handwritten notes. “We’re moving into a world where AI will develop AI by itself, and AI will develop agents automatically,” he said.

    Regarding the recent developments in deep learning, Ruiz said that the market’s reaction to the release of the DeepSeek model was an overreaction. “We’ve been pushing for open innovation and open source at IBM, and it’s not surprising that someone else has come into the market with a similar model,” he said. “This will actually increase the demand for chips and energy and will unlock more consumption of AI and more use cases.”

    When asked about the potential impact on decisions related to data centers, Ruiz said that the increased demand for chips and energy will lead to a surge in consumption of AI, particularly in inference workloads. “We see a lot of micro inference going on, and it requires more compute than a regular model,” he explained.

    The presentation sparked a lively discussion among the attendees, with several questions and comments from the audience. Ruiz emphasized the importance of addressing the challenges of governance, compliance, working with a trusted partner who understands what you are trying to accomplish with AI, and the need for education and training in the use of these tools.

    As the presentation came to a close, Stephen Drew, COO of RNL and chair of the AI Leadership Council, reflected on the importance of working with companies that understand the unique needs of higher education and are committed to the responsible use of AI. “As institutions like RNL continue to navigate the complex landscape of AI and its applications, we are focused on working with our partner universities to help them establish AI governance frameworks, educate their teams on responsible AI, and incorporating AI into our services so our clients benefit from the efficiencies AI offers along with the higher education expertise at RNL,” he said.

    Learn more about RNL’s AI governance services and how they can support your institution’s AI initiatives here.

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