Tag: Build

  • [Podcast] Healthy Minds, Bright Futures: How to Navigate Mental Health & Build Support

    [Podcast] Healthy Minds, Bright Futures: How to Navigate Mental Health & Build Support

    Children’s mental health is in the spotlight like never before. Concerning data around anxiety and depression, as well as the increasing prevalence of conditions such as attention deficit hyperactivity disorder and autism spectrum disorder, are driving important discussions about supporting kids’ mental health.

    In this three-part series, our expert guests address evidence-based interventions and assessments to equip clinicians with the latest tools and tactics for enhancing a child or adolescent’s well-being. We’ll assess the current landscape of student mental health and dive deeper into ADHD, ASD and co-occurring conditions, and the latest BASCTM family of solutions.

    Check out the podcast episodes!





    1. Ep. 1
      Getting Your Attention: What You Can Do To Support Children and Teens with ADHD



    Ep. 1

    Getting Your Attention: What You Can Do To Support Children and Teens with ADHD

    ADHD diagnosis rates vary widely, and the condition itself presents many complexities. We’ll explore actionable strategies for clinicians to identify children who need additional ADHD support and how to provide the right learning environment for them, with our guest: Tyler Vassar, Ed.S., a licensed school psychologist and assessment consultant at Pearson.







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  • Higher Education must help shape how students learn, lead and build the skills employers want most

    Higher Education must help shape how students learn, lead and build the skills employers want most

    For the first time in more than a decade, confidence in the nation’s colleges and universities is rising. Forty-two percent of Americans now say they have “a great deal” or “quite a lot” of confidence in higher education, up from 36 percent last year.  

    It’s a welcome shift, but it’s certainly not time for institutions to take a victory lap. 

    For years, persistent concerns about rising tuition, student debt and an uncertain job market have led many to question whether college was still worth the cost. Headlines have routinely spotlighted graduates who are underemployed, overwhelmed or unsure how to translate their degrees into careers.  

    With the rapid rise of AI reshaping entry-level hiring, those doubts are only going to intensify. Politicians, pundits and anxious parents are already asking: Why aren’t students better prepared for the real world?  

    But the conversation is broken, and the framing is far too simplistic. The real question isn’t whether college prepares students for careers. It’s how. And the “how” is more complex, personal and misunderstood than most people realize.  

    Related: Interested in innovations in higher education? Subscribe to our free biweekly higher education newsletter. 

    What’s missing from this conversation is a clearer understanding of where career preparation actually happens. It’s not confined to the classroom or the career center. It unfolds in the everyday often overlooked experiences that shape how students learn, lead and build confidence.  

    While earning a degree is important, it’s not enough. Students need a better map for navigating college. They need to know from day one that half the value of their experience will come from what they do outside the classroom.  

    To rebuild America’s trust, colleges must point beyond course catalogs and job placement rates. They need to understand how students actually spend their time in college. And they need to understand what those experiences teach them. 

    Ask someone thriving in their career which part of college most shaped their success, and their answer might surprise you. (I had this experience recently at a dinner with a dozen impressive philanthropic, tech and advocacy leaders.) You might expect them to name a major, a key class or an internship. But they’re more likely to mention running the student newspaper, leading a sorority, conducting undergraduate research, serving in student government or joining the debate team.  

    Such activities aren’t extracurriculars. They are career-curriculars. They’re the proving grounds where students build real-world skills, grow professional networks and gain confidence to navigate complexity. But most people don’t discuss these experiences until they’re asked about them.  

    Over time, institutions have created a false divide. The classroom is seen as the domain of learning, and career services is seen as the domain of workforce preparation. But this overlooks an important part of the undergraduate experience: everything in between.  

    The vast middle of campus life — clubs, competitions, mentorship, leadership roles, part-time jobs and collaborative projects — is where learning becomes doing. It’s where students take risks, test ideas and develop the communication, teamwork and problem-solving skills that employers need.  

    This oversight has made career services a stand-in for something much bigger. Career services should serve as an essential safety net for students who didn’t or couldn’t fully engage in campus life, but not as the launchpad we often imagine it to be. 

    Related: OPINION: College is worth it for most students, but its benefits are not equitable 

    We also need to confront a harder truth: Many students enter college assuming success after college is a given. Students are often told that going to college leads to success. They are rarely told, however, what that journey actually requires. They believe knowledge will be poured into them and that jobs will magically appear once the diploma is in hand. And for good reason, we’ve told them as much. 

    But college isn’t a vending machine. You can’t insert tuition and expect a job to roll out. Instead, it’s a platform, a laboratory and a proving ground. It requires students to extract value through effort, initiative and exploration, especially outside the classroom.  

    The credential matters, but it’s not the whole story. A degree can open doors, but it won’t define a career. It’s the skills students build, the relationships they form and the challenges they take on along the way to graduation that shape their future. 

    As more college leaders rightfully focus on the college-to-career transition, colleges must broadcast that while career services plays a helpful role, students themselves are the primary drivers of their future. But to be clear, colleges bear a grave responsibility here. It’s on us to reinforce the idea that learning occurs everywhere on campus, that the most powerful career preparation comes from doing, not just studying. It’s also on us to address college affordability, so that students have the time to participate in campus life, and to ensure that on-campus jobs are meaningful learning experiences.  

    Higher education can’t afford public confidence to dip again. The value of college isn’t missing. We’re just not looking in the right place. 

    Bridget Burns is the founding CEO of the University Innovation Alliance (UIA), a nationally recognized consortium of 19 public research universities driving student success innovation for nearly 600,000 students. 

    Contact the opinion editor at [email protected]. 

    This story about college experiences was produced by The Hechinger Report, a nonprofit, independent news organization focused on inequality and innovation in education. Sign up for Hechinger’s weekly newsletter. 

    The Hechinger Report provides in-depth, fact-based, unbiased reporting on education that is free to all readers. But that doesn’t mean it’s free to produce. Our work keeps educators and the public informed about pressing issues at schools and on campuses throughout the country. We tell the whole story, even when the details are inconvenient. Help us keep doing that.

    Join us today.

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  • Trump Wants Harvard to Build Vocational School

    Trump Wants Harvard to Build Vocational School

    Zhu Ziyu/VCG/Getty Images

    While President Trump has proposed slashing the federal workforce development budget, a potential settlement between Harvard University and the Trump administration could involve the a plan to use $500 million the government is demanding to build vocational schools, Bloomberg reported Thursday. 

    Harvard is one of nine universities the Trump administration has targeted with federal funding freezes. In April, the government froze $2.2 billion in federal grants after the university rejected its demands to overhaul its policies on admissions, governance, hiring and more. In July, Harvard, which also sued the Trump administration over the freeze, was reported as open to paying as much as $500 million to settle with the Trump administration, though leaders said they would be reluctant to pay the government directly. 

    While no deal with Harvard has materialized yet, Commerce Secretary Howard Lutnick told CNBC on Thursday that if one does, the $500 million could go toward vocational education. 

    “If Harvard settles with Donald Trump, you know what he’s going to do with the $500 million?” Lutnick said. “He’s going to have Harvard build vocational schools. The Harvard vocational school, because that’s what America needs.” 

    But deal or no deal, the frozen funds may start flowing back to Harvard soon.

    Last week, a federal judge ruled that the Trump administration illegally froze Harvard’s federal money, but the government plans to appeal. Earlier this week, The New York Times reported that Harvard researchers were told some grants were being restored, though it’s not clear how widespread those restorations were.

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  • If we are going to build AI literacy into every level of learning, we must be able to measure it

    If we are going to build AI literacy into every level of learning, we must be able to measure it

    Everywhere you look, someone is telling students and workers to “learn AI.” 

    It’s become the go-to advice for staying employable, relevant and prepared for the future. But here’s the problem: While definitions of artificial intelligence literacy are starting to emerge, we still lack a consistent, measurable framework to know whether someone is truly ready to use AI effectively and responsibly. 

    And that is becoming a serious issue for education and workforce systems already being reshaped by AI. Schools and colleges are redesigning their entire curriculums. Companies are rewriting job descriptions. States are launching AI-focused initiatives.  

    Yet we’re missing a foundational step: agreeing not only on what we mean by AI literacy, but on how we assess it in practice. 

    Two major recent developments underscore why this step matters, and why it is important that we find a way to take it before urging students to use AI. First, the U.S. Department of Education released its proposed priorities for advancing AI in education, guidance that will ultimately shape how federal grants will support K-12 and higher education. For the first time, we now have a proposed federal definition of AI literacy: the technical knowledge, durable skills and future-ready attitudes required to thrive in a world influenced by AI. Such literacy will enable learners to engage and create with, manage and design AI, while critically evaluating its benefits, risks and implications. 

    Second, we now have the White House’s American AI Action Plan, a broader national strategy aimed at strengthening the country’s leadership in artificial intelligence. Education and workforce development are central to the plan. 

    Related: A lot goes on in classrooms from kindergarten to high school. Keep up with our free weekly newsletter on K-12 education. 

    What both efforts share is a recognition that AI is not just a technological shift, it’s a human one. In many ways, the most important AI literacy skills are not about AI itself, but about the human capacities needed to use AI wisely. 

    Sadly, the consequences of shallow AI education are already visible in workplaces. Some 55 percent of managers believe their employees are AI-proficient, while only 43 percent of employees share that confidence, according to the 2025 ETS Human Progress Report.  

    One can say that the same perception gap exists between school administrators and teachers. The disconnect creates risks for organizations and reveals how assumptions about AI literacy can diverge sharply from reality. 

    But if we’re going to build AI literacy into every level of learning, we have to ask the harder question: How do we both determine when someone is truly AI literate and assess it in ways that are fair, useful and scalable? 

    AI literacy may be new, but we don’t have to start from scratch to measure it. We’ve tackled challenges like this before, moving beyond check-the-box tests in digital literacy to capture deeper, real-world skills. Building on those lessons will help define and measure this next evolution of 21st-century skills. 

    Right now, we often treat AI literacy as a binary: You either “have it” or you don’t. But real AI literacy and readiness is more nuanced. It includes understanding how AI works, being able to use it effectively in real-world settings and knowing when to trust it. It includes writing effective prompts, spotting bias, asking hard questions and applying judgment. 

    This isn’t just about teaching coding or issuing a certificate. It’s about making sure that students, educators and workers can collaborate in and navigate a world in which AI is increasingly involved in how we learn, hire, communicate and make decisions.  

    Without a way to measure AI literacy, we can’t identify who needs support. We can’t track progress. And we risk letting a new kind of unfairness take root, in which some communities build real capacity with AI and others are left with shallow exposure and no feedback. 

    Related: To employers,AIskills aren’t just for tech majors anymore 

    What can education leaders do right now to address this issue? I have a few ideas.  

    First, we need a working definition of AI literacy that goes beyond tool usage. The Department of Education’s proposed definition is a good start, combining technical fluency, applied reasoning and ethical awareness.  

    Second, assessments of AI literacy should be integrated into curriculum design. Schools and colleges incorporating AI into coursework need clear definitions of proficiency. TeachAI’s AI Literacy Framework for Primary and Secondary Education is a great resource. 

    Third, AI proficiency must be defined and measured consistently, or we risk a mismatched state of literacy. Without consistent measurements and standards, one district may see AI literacy as just using ChatGPT, while another defines it far more broadly, leaving students unevenly ready for the next generation of jobs. 

    To prepare for an AI-driven future, defining and measuring AI literacy must be a priority. Every student will be graduating into a world in which AI literacy is essential. Human resources leaders confirmed in the 2025 ETS Human Progress Report that the No. 1 skill employers are demanding today is AI literacy. Without measurement, we risk building the future on assumptions, not readiness.  

    And that’s too shaky a foundation for the stakes ahead. 

    Amit Sevak is CEO of ETS, the largest private educational assessment organization in the world. 

    Contact the opinion editor at [email protected]. 

    This story about AI literacy was produced by The Hechinger Report, a nonprofit, independent news organization focused on inequality and innovation in education. Sign up for Hechinger’s weekly newsletter. 

    The Hechinger Report provides in-depth, fact-based, unbiased reporting on education that is free to all readers. But that doesn’t mean it’s free to produce. Our work keeps educators and the public informed about pressing issues at schools and on campuses throughout the country. We tell the whole story, even when the details are inconvenient. Help us keep doing that.

    Join us today.

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  • 3 steps to build belonging in the classroom

    3 steps to build belonging in the classroom

    Key points:

    The first few weeks of school are more than a fresh start–they’re a powerful opportunity to lay the foundation for the relationships, habits, and learning that will define the rest of the year. During this time, students begin to decide whether they feel safe, valued, and connected in your classroom.

    The stakes are high. According to the 2023 Youth Risk Behavior Survey, only 55 percent of students reported feeling connected to their school. That gap matters: Research consistently shows that a lack of belonging can harm grades, attendance, and classroom behavior. Conversely, a strong sense of belonging not only boosts academic self-efficacy but also supports physical and mental well-being.

    In my work helping hundreds of districts and schools implement character development and future-ready skills programs, I’ve seen how intentionally fostering belonging from day one sets students–and educators–up for success. Patterns from schools that do this well have emerged, and these practices are worth replicating.

    Here are three proven steps to build belonging right from the start.

    1. Break the ice with purpose

    Icebreakers might sound like old news, but the reality is that they work. Research shows these activities can significantly increase engagement and participation while fostering a greater sense of community. Students often describe improved classroom atmosphere, more willingness to speak up, and deeper peer connections after just a few sessions.

    Some educators may worry that playful activities detract from a serious academic tone. In practice, they do the opposite. By helping students break down communication barriers, icebreakers pave the way for risk-taking, collaboration, and honest reflection–skills essential for deep learning.

    Consider starting with activities that combine movement, play, and social awareness:

    • Quick-think challenges: Build energy and self-awareness by rewarding quick and accurate responses.
    • Collaborative missions: Engage students working toward a shared goal that demands communication and teamwork.
    • Listen + act games: Help students develop adaptability through lighthearted games that involve following changing instructions in real time.

    These activities are more than “fun warm-ups.” They set a tone that learning here will be active, cooperative, and inclusive.

    2. Strengthen executive functioning for individual and collective success

    When we talk about belonging, executive functioning skills–like planning, prioritizing, and self-monitoring–may not be the first thing we think of. Yet they’re deeply connected. Students who can organize their work, set goals, and regulate their emotions are better prepared to contribute positively to the class community.

    Research backs this up. In a study of sixth graders, explicit instruction in executive functioning improved academics, social competence, and self-regulation. For educators, building these skills benefits both the individual and the group.

    Here are a few ways to embed executive functioning into the early weeks:

    • Task prioritization exercise: Help students identify and rank their tasks, building awareness of time and focus.
    • Strengths + goals mapping: Guide students to recognize their strengths and set values-aligned goals, fostering agency.
    • Mindful check-ins: Support holistic well-being by teaching students to name their emotions and practice stress-relief strategies.

    One especially powerful approach is co-creating class norms. When students help define what a supportive, productive classroom looks like, they feel ownership over the space. They’re more invested in maintaining it, more likely to hold each other accountable, and better able to self-regulate toward the group’s shared vision.

    3. Go beyond the first week to build deeper connections

    Icebreakers are a great start, but true belonging comes from sustained, meaningful connection. It’s tempting to think that once names are learned and routines are set, the work is done–but the deeper benefits come from keeping this focus alive alongside academics.

    The payoff is significant. School connectedness has been shown to reduce violence, protect against risky behaviors, and support long-term health and success. In other words, connection is not a “nice to have”–it’s a protective factor with lasting impact.

    Here are some deeper connection strategies:

    • Shared values agreement: Similar to creating class norms, identify the behaviors that promote safety, kindness, and understanding.
    • Story swap: Have students share an experience or interest with a partner, then introduce each other to the class.
    • Promote empathy in action: Teach students to articulate needs, seek clarification, and advocate for themselves and others.

    These activities help students see one another as whole people, capable of compassion and understanding across differences. That human connection creates an environment where everyone can learn more effectively.

    Take it campus-wide

    These strategies aren’t limited to students. Adults on campus benefit from them, too. Professional development can start with icebreakers adapted for adults. Department or PLC meetings can incorporate goal-setting and reflective check-ins. Activities that build empathy and connection among staff help create a healthy, supportive adult culture that models the belonging we want students to experience.

    When teachers feel connected and supported, they are more able to foster the same in their classrooms. That ripple effect–staff to students, students to peers–creates a stronger, more resilient school community.

    Belonging isn’t a single event; it’s a practice. Start the year with purpose, keep connection alive alongside academic goals, and watch how it transforms your classroom and your campus culture. In doing so, you’ll give students more than a positive school year. You’ll give them tools and relationships they can carry for life.

    Latest posts by eSchool Media Contributors (see all)

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  • How we’re working across London to build a more diverse higher education leadership pipeline

    How we’re working across London to build a more diverse higher education leadership pipeline

    In 2021, I piloted a city-wide mentoring programme for global majority ethnic staff working in London universities.

    It was born from the bilateral North London Leadership Programme between London Metropolitan University and City St George’s, University of London. Four years later the Global Majority Mentoring Programme is flourishing – but world events show us that we need interventions like these as much as we ever did.

    The Global Majority Mentoring Programme is London Higher’s flagship commitment to championing equality, diversity and inclusion across the capital. It is a cross-institutional scheme that aims to improve career progression for global majority ethnic staff; give mentees a senior mentor from a different institution, outside their institutional hierarchy; and build professional networks across the capital to foster pan-London collaboration. Over 300 participants from 20 institutions have engaged with the scheme, with representation from small specialist institutions, large multi-faculty universities, and everything in between.

    London remains the most ethnically diverse region in the UK. Ten of London’s 32 boroughs (plus the City of London) have a majority non-white population. Newham is London’s most diverse borough, with a population that is 69.2 per cent non-white. In the boroughs of Brent, Redbridge, Harrow and Tower Hamlets, the figure is also above 60 per cent.

    You could also call the capital a microcosm of the wider HE sector. London has the largest concentration of diverse higher education providers in the country. A citywide initiative here has a real opportunity to effect meaningful and visible change. Our universities are proudly outward-looking and global, from research links to equitable international partnerships, yet they are also firmly rooted in place and contributors to local growth, regeneration and prosperity. However, lasting change doesn’t happen overnight; London’s higher education sector was not, and still is not, truly representative of the city it serves.

    Mentoring individuals from global majority ethnic backgrounds aligns with London-wide policy aims and ambitions: there’s a clear evidence base to support this. Along with the London Anchor Institutions’ Network, we’re striving to meet the clear priorities that have been set out for London’s post-pandemic recovery and regeneration, addressing systemic issues of social and economic unfairness. The London Growth Plan and upcoming Inclusive Talent Strategy encapsulate these priorities.

    Growing the pipeline

    We are all acutely aware of the wider narrative around EDI. The second Trump administration’s efforts in the US show us what can happen when a populist government takes up “anti-woke” as a cause. There may be disagreement about the form that EDI work should take and some people may fundamentally disagree with the legitimacy of EDI work as part of a public service agenda.

    However, in a sector in which there is a visible lack of diversity – in all its forms – that worsens, the further upstream in the talent pipeline you go, we need to continue to work to understand the practical and cultural barriers to leadership and drive to overcome them, learning together as we go. A theme that has consistently emerged throughout the programme is gaining a better knowledge of HE, and its systemic complexities and barriers.

    Mentoring programmes like ours create space and connections to make sense of personal experience and explore shared challenges. Participants report feeling a greater sense of empowerment and increased confidence. And tangible impacts on mentees include promotions, collaborations across universities, joint research bids, and even funded PhDs happening as a result of their participation in the scheme.

    Future-proofing

    Career progression and leadership opportunities were identified as key issues from the outset, so it seems appropriate that the programme is supported by Minerva, an executive search and recruitment firm specialising in education. As headhunters responsible for significant appointments, Minerva is in a position of influence to shape the composition of senior university leadership and their boards.

    The programme ensures that a diverse talent pool is in the Minerva team’s line of sight, and can understand more about the challenges global majority colleagues face in moving up the ladder. Minerva also runs yearly masterclass for participants to demystify the executive search process – providing insights into a world that is largely unknown to many of them. This includes a breakdown of recruitment, explanations of things such as the “informal coffee” interview stage, tips on negotiating, conveying a personal brand and profile raising.

    We also tailored a leadership development programme alongside the University of Westminster and Blue Whistle Learning that has been taken up internationally, in countries like the Philippines and South Africa.

    It is my hope that the initiatives like this are viewed not as political footballs or shiny nice-to-haves, but for what they are – interventions based on robust evidence that meet local and sectoral needs and broaden opportunities for collaboration.

    Higher education, especially in London, does not exist in a bubble. It is critical that universities continue to position themselves as integral to driving wider policy change in service of society. A more diverse sector does not mean a watered-down one – it means one that is informed by more voices and perspectives, and therefore better equipped to succeed in tackling the challenges laid out before it.

    This article is one of four exploring London Higher’s Global Majority Mentoring Programme – you can find the others here

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  • How to Build a High-Impact Data Team Without the Full-Time Headcount [Webinar]

    How to Build a High-Impact Data Team Without the Full-Time Headcount [Webinar]

    You’re under increased pressure to make better, data-informed decisions. However, most colleges and universities don’t have the budget to build the kind of data team that drives strategic progress. And even if you can hire, you’re competing with other industries that pay top dollar, making it hard, if not impossible, to find the right data resource with all the skills to move your operation forward. Don’t let hiring roadblocks make you settle for siloed insights and stagnant dashboards.

    How to Build a High-Impact Data Team
    Without the Full-Time Headcount
    Thursday, June 26
    2:00 pm ET / 1:00 pm CT 

    In this webinar, Jeff Certain, VP of Solution Development and Go-to-Market, and Dan Antonson, AVP of Data and Analytics, break down how a managed services model can help you create a high-impact data team at a fraction of the cost and give you access to a robust bench of highly specialized data talent. They will also share some real-world examples of nimble, high-impact data teams in action. 

    You’ll walk away knowing: 

    • Which data roles are needed for success and scale in higher ed 
    • How to rapidly scale data operations without adding FTEs 
    • Why managed services are a smarter investment than full-time hires 
    • Ways to tap into cross-functional expertise on demand 
    • How to build a future-ready data infrastructure without ballooning your org chart 

    Whether you’re starting from scratch or trying to scale a lean team, this session will offer practical, flexible strategies to get there faster — and more cost-effectively.  

    Who Should Attend:

    If you are a data-minded decision-maker in higher ed or a cabinet-level leader being asked to do more with less, this webinar is for you. 

    • Presidents and provosts 
    • CFOs and COOs 
    • Enrollment and marketing leaders  

    Expert Speakers

    Jeff Certain

    VP of Solution Development and Go-to-Market

    Collegis Education

    Dan Antonson

    AVP of Data and Analytics

    Collegis Education

    It’s time to move past the piecemeal approach and start driving real outcomes with your data. Complete the form to reserve your spot! We look forward to seeing you on Thursday, June 26. 

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  • How To Use AI To Build Toward Impact In Higher Ed [Webinar]

    How To Use AI To Build Toward Impact In Higher Ed [Webinar]

    AI is the latest buzzword in higher ed, but without a clear strategy and solid data, institutions risk overinvesting in additional products, platforms, and applications they can’t fully support or operationalize. Instead, take a step back and ask, “What’s the impact I want to achieve, and how can AI fit or support my broader goals?”

    In this webinar, AI Jumpstart Kit: How to Build Toward IMPACT with AI in Higher Ed, Collegis Education’s AVP of Analytics & Technology Solutions, Dan Antonson, and Senior Director of Strategy and Innovation, Wes Catlett-Miller, will guide attendees through an interactive discussion about how to approach key use cases with AI in higher education. We’ll whiteboard out what an AI-enabled institution can look like, how it all works, and live demo actual AI initiatives Collegis has deployed for its partners.

    No clunky PowerPoint slides. Just a clear path for approaching AI enablement.

    What you’ll walk away with:
    • A thorough understanding of how AI fits into the broader ecosystem (add-ons vs. platform)
    • A model for making decisions on when to build and when to buy
    • A clear understanding of the role tech and data play in AI enablement
    Who should attend:
    • Presidents + Provosts
    • CFOs + COOs + CMOs
    • Enrollment + Marketing leaders

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  • Six ways to build trust between college presidents and students

    Six ways to build trust between college presidents and students

    A May 2024 Student Voice survey found 28 percent of college students say they have “not much trust” in their president and other executive-level officials, which was 18 percentage points higher than students’ distrust in professors and 13 percentage points higher than their trust in academic department leaders.

    An additional 19 percent of students said they were not sure if they trust their president, for a total of 52 percent of students indicating they have at least some trust in their campus executives.

    Students at private nonprofit institutions were mostly likely to say they did not have much trust in their president (48 percent) compared to their public four-year peers (30 percent) or those at two-year institutions (18 percent).

    “Trust is in very short supply on campuses. We do not see deeply trusting environments on campus very quickly,” said Emma Jones, executive vice president and owner of higher education consulting group Credo, in a Jan. 29 webinar by the Constructive Dialogue Institute. “By and large, I find campus leaders to have incredibly trustworthy behavior … but they are not trusted in their environments.”

    Institutional leaders can employ a variety of strategies and tactics to gain greater trust.

    Creating a foundation: A 2024 report from the American Council on Education found presidents are in agreement that trust building is a key competency for being a campus leader. Presidents told researchers they need to be present with their constituents, create opportunities for various stakeholders to share their views on issues related to the institution and surround themselves with diverse voices, according to the report.

    In the webinar, experts shared what they believe helps build trust between executive-level administrators and the students they serve.

    • Demonstrate care. Humanity is a key factor in trust, in which a person recognizes the uniqueness of each person and builds relationships with them, Jones explained. During this present age, it is particularly important for campus leaders to see and acknowledge people for their humanity.
    • Watch your tone. Generic or trite messages that convey a lack of empathy do not build trust among community members, said Darrell P. Wheeler, president of the State University of New York at New Paltz. Instead, having transparent and authentic communication, even when the answer is “I don’t know,” can help build trust in a nebulous period of time, Jones said.
    • Engage in listening. “People want you to be compassionate, but they really want to have their own space at times to be able to express where they are [and] not for you to overshadow it by talking about yourself in that moment,” Wheeler said during the webinar.
    • Create space to speak with students. Attending events to listen to students’ concerns or having opportunities for students to engage in meetings can show attentive care, Victoria Nguyen, a teaching fellow at Harvard’s Graduate School of Education, told Inside Higher Ed.
    • Foster healthy discourse. While presidents should strive to be trusted among their community members, too much trust can be just as destructive as too much distrust, Hiram Chodosh, president of Claremont McKenna College in California, said in the webinar.
    • Trust yourself. Earning trust requires self-trust, Chodosh said, so presidents should also seek to cultivate their own trustworthiness.

    Presidential Engagement: College presidents can step outside their offices and better engage with learners. Here are three paths they are taking.

    1. Being visible on campus. Creating opportunities for informal conversation can address students’ perceptions of the president and assist in trust building. Some presidents navigate campus in a golf cart to allow for less structured interactions with students. The University of South Alabama president participates in recruitment trips with high schoolers, introducing himself early.
    2. Hosting office hours. Wheeler of SUNY New Paltz hosts presidential office hours for students once a month in which they can sit down for coffee and chat with him. Students can sign up with a QR code and discuss whatever they feel called to share. At King’s University in Ontario, the dean of students hosts drop-in visits across campus, as well.
    3. Give students a peek behind the curtain. Often, colleges will invite students to participate as a trustee or a board member, giving them a voice and seat at the table. Hood College allows one student to be president for a day and engage in ceremonial duties and meetings the president would typically hold.

    We bet your colleague would like this article, too. Send them this link to subscribe to our weekday newsletter on Student Success.

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  • How might HEIs and government build collaborative advantage to address climate change

    How might HEIs and government build collaborative advantage to address climate change

    • By Professor Katy Mason, PVC Dean at the University of Salford’s Business School.

    We’re at a crucial moment in our fight to address climate change, with limited time to end the irreversible damage to our planet. However, higher education institutions (HEIs) could play a more pivotal role on the road to net zero.

    Climate-related challenges are considerable and require both technological innovation and the reorganisation of our society and economy. Universities are in a strong position to drive these transitions, but because of the required pace of change, they need to do so in collaboration with government. For example, universities are well positioned to mobilise the STEM (science, technology, engineering and maths) and technical expertise required to evolve the way energy is generated, stored and distributed, as well as the SHAPE and social practice expertise to support the social transitions required to transform energy production and consumption. This broad range of expertise, uniquely perhaps, sits under one organisational umbrella: the HEI.

    Reducing carbon footprint with research

    HEIs have been working, increasingly over recent years, to structure and support multi, inter and transdisciplinary research, in ways that will ultimately support the reduction of our carbon footprint to deliver net zero.

    The formation of UKRI (UK Research and Innovation) has supported many of these initiatives. In April 2018, UKRI brought together the UK’s seven research councils, Innovate UK, and Research England, into a single organisation to support the distribution of government funding for impactful, interdisciplinary research.

    Accelerating a green growth economy through collaboration

    Climate change mitigation and building the UK’s resilience to climate change impacts has been a central tenant of UKRI’s attention, with funding calls driving collaboration between academics, industry and government. But interdisciplinary research, on its own, is not enough. HEIs and government will have to find new ways of collaborating if we are to accelerate a green growth economy.

    There are examples of successful collaboration. The Government’s Open Innovation Team is a platform that supports academic-policy collaboration, curating academic expertise to support and inform policy initiatives. Similarly, the United Nations PRME (Principles of Responsible Management Education) platform supports and accelerates the sustainability of current and future business leaders in Business and Management education. However, at present, its take-up is piecemeal and patchy.  Much more collaboration is needed if we are to make a difference to climate change. 

    Recognition of the advantages afforded by collaboration is long-standing. As far back as 2000, Vangen and Huxman were developing a theory of collaborative advantage, arguing that goals, trust, culture and leadership had to be aligned enough – despite differences and tensions – if advantages were to be gained.[i] In this regard, collaboration is often inconsistent, with inherent contradictions and mutually exclusive elements caused by inevitable differences between partners. While it is these differences that often generate advantage, they require time and investment in understanding. This is perhaps why we have not invested sufficiently in making such partnerships work.

    Breaking down barriers to collaboration

    The contrasting cultures of academics and policymakers may certainty make collaboration difficult: the epistemologies-in-use (how knowledge, evidence and rigour are framed) are different; the production and use of knowledge objectives is different; and the rules of identity and belonging to the home-culture are different.

    However, as Beech et al. argue, we can take advantage of these significant cultural differences if HEIs develop a new kind of platform that acts as a learning zone in which key cultural rules of academics and policymakers are suspended (not ‘solved’).[ii] This will enable different groups to contribute and extract learning insights as if they were collaborating with shared understanding, when this may only partially be the case.

    In pursuit of creating a new kind of learning platform, HEIs, particularly those leading knowledge exchange and engagement initiatives, might usefully adopt this set of design principles:

    • Valuing difference and not seeking to resolve it;
    • Having the purpose of supporting others’ endeavors in their home-culture by providing knowledge resources;
    • Be willing to aggregate and disaggregate ideas and evidence in novel ways; and
    • Be willing to suspend judgement of the other and the self to encourage people to step outside their normal modes of interaction

    These design principles will likely help knowledge exchange leads catalyse innovation and accelerate the adoption of cutting-edge practice by bringing local, regional and national policymakers together with academics to advance solutions to overcome climate change obstacles.

    ‘Making Britain a clean energy superpower’

    Academics and policymakers are explicit in their ambition to tackle climate change. The UK Government states one of its key missions as ‘making Britain a clean energy superpower’ by ‘creating jobs, cutting bills and boosting energy security with zero-carbon electricity by 2030.’

    Driven by government monies directed towards UKRI for this purpose and by researchers’ concerns, passions, and expertise, some universities have built up significant industrial and third-sector networks to support the development and transformation of our greening economy.

    For example, researchers at Lancaster, Swansea, Imperial, and Salford have been studying the farming sector and its potential transformation through agrivoltaics. Agrivoltaics co-locate high-quality food and green energy production on the same land while simultaneously aiming to secure biodiversity net gain. This is a complex and ambitious agenda that will contribute to more than the ‘clean energy’ challenge.

    Agrivoltaics requires expertise in physics to understand solar panel efficiency, reliability and maintenance, while plant science knowledge is essential to understand food nutrition and biodiversity complexities. In addition, social science expertise is required to understand the design and transformation of the farming sector, the development of a circular economy for solar panels, and how the proliferation of markets might reconnect across the entire food and energy production and consumption systems to ensure sustainability.

    To uncover ‘what works’ will ultimately require us to collaborate with those seeking to use agrivoltaics and all those involved in solar panel production and management upstream and downstream of the supply network.

    My involvement in this project has been exciting, frustrating and demanding. I suspect that we could have significantly accelerated our impact if we had not lacked access to a platform that systematically supported policy-academic engagement. In line with our research that shows the desire and difficulty for policymakers to engage with researchers, it seems there is much more we can do, as HEIs to support this.


    [i] Huxham, C., & Vangen, S. (2013). Managing to collaborate: The theory and practice of collaborative advantage. Routledge.

    [ii] Beech, N., Mason, K. J., MacIntosh, R., & Beech, D. (2022). Learning from each other: Why and how business schools need to create a “paradox box” for academic–policy impact. Academy of Management Learning & Education21(3), 487-502

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