Tag: Burnout

  • The Grand Irony of Nursing Education and Burnout in U.S. Health Care

    The Grand Irony of Nursing Education and Burnout in U.S. Health Care

    Nursing has long been romanticized as both a “calling” and a profession—an occupation where devotion to patients is assumed to be limitless. Nursing schools, hospitals, and media narratives often reinforce this ideal, framing the nurse as a tireless caregiver who sacrifices for the greater good. But behind the cultural image is a system that normalizes exhaustion, accepts overwork, and relies on the quiet suffering of an increasingly strained workforce.

    The cultural expectation that nurses should sacrifice their own well-being has deep historical roots. Florence Nightingale’s legacy in the mid-19th century portrayed nursing as a noble vocation, tied as much to moral virtue as to medical skill. During World War I and World War II, nurses were celebrated as patriotic servants, enduring brutal conditions without complaint. By the late 20th century, popular culture reinforced the idea of the nurse as both saintly and stoic—expected to carry on through fatigue, trauma, and loss. This framing has carried into the 21st century. During the COVID-19 pandemic, nurses were lauded as “heroes” in speeches, advertisements, and nightly news coverage. But the rhetoric of heroism masked a harsher reality: nurses were sent into hospitals without adequate protective equipment, with overwhelming patient loads, and with little institutional support. The language of devotion was used as a shield against criticism, even as nurses themselves broke down from exhaustion.

    The problem begins in nursing education. Students are taught the technical skills of patient care, but they are also socialized into a culture that emphasizes resilience, self-sacrifice, and “doing whatever it takes.” Clinical rotations often expose nursing students to chronic understaffing and unsafe patient loads, but instead of treating this as structural failure, students are told it is simply “the reality of nursing.” In effect, they are trained to adapt to dysfunction rather than challenge it.

    Once in the workforce, the pressures intensify. Hospitals and clinics operate under tight staffing budgets, pushing nurses to manage far more patients than recommended. Shifts stretch from 12 to 16 hours, and mandatory overtime is not uncommon. Documentation demands, electronic medical record systems, and administrative oversight add layers of clerical work that take time away from direct patient care. The emotional toll of constantly navigating life-and-death decisions, combined with lack of rest, creates a perfect storm of burnout. The grand irony is that the profession celebrates devotion while neglecting the well-being of the devoted. Nurses are praised as “heroes” during crises, but when they ask for better staffing ratios, safer conditions, or mental health support, they are often dismissed as “not team players.” In non-unionized hospitals, the risks are magnified: nurses have little leverage to negotiate schedules, resist unsafe assignments, or push back against retaliation. Instead, they are expected to remain loyal, even as stress erodes their health and shortens their careers.

    Recent years have shown that nurses are increasingly unwilling to accept this reality. In Oregon in 2025, nearly 5,000 unionized nurses, physicians, and midwives staged the largest health care worker strike in the state’s history, demanding higher wages, better staffing levels, and workload adjustments that reflect patient severity rather than just patient numbers. After six weeks, they secured a contract with substantial pay raises, penalty pay for missed breaks, and staffing reforms. In New Orleans, nurses at University Medical Center have launched repeated strikes as negotiations stall, citing unsafe staffing that puts both their health and their patients at risk. These actions are not isolated. In 2022, approximately 15,000 Minnesota nurses launched the largest private-sector nurses’ strike in U.S. history, and since 2020 the number of nurse strikes nationwide has more than tripled.

    Alongside strikes, nurses are pushing for legislative solutions. At the federal level, the Nurse Staffing Standards for Hospital Patient Safety and Quality Care Act has been introduced, which would mandate minimum nurse-to-patient ratios and provide whistleblower protections. In New York, the Safe Staffing for Hospital Care Act seeks to set legally enforceable staffing levels and ban most mandatory overtime. Even California, long considered a leader in nurse staffing ratios, has faced crises in psychiatric hospitals so severe that Governor Gavin Newsom introduced emergency rules to address chronic understaffing linked to patient harm. Enforcement remains uneven, however. At Albany Medical Center in New York, chronic understaffing violations led to hundreds of thousands of dollars in fines, a reminder that without strong oversight, even well-crafted laws can be ignored.

    The United States’ piecemeal and adversarial approach contrasts sharply with other countries. In Canada, provinces like British Columbia have legislated nurse-to-patient ratios similar to those in California, and in Quebec, unions won agreements that legally cap workloads for certain units. In the United Kingdom, the National Health Service has long recognized safe staffing as a matter of public accountability, and while austerity policies have strained the system, England, Wales, and Scotland all employ government-set nurse-to-patient standards to protect both patients and staff. Nordic countries go further, with Sweden and Norway integrating nurse well-being into health policy; short shifts, strong union protections, and publicly funded healthcare systems reduce the risk of burnout by design. While no system is perfect, these models show that burnout is not inevitable—it is a political and policy choice.

    Union presence consistently makes a difference. Studies show that unionized nurses are more successful at securing safe staffing ratios, resisting exploitative scheduling, and advocating for patient safety. But unionization rates in nursing remain uneven, and in many states nurses are discouraged or even legally restricted from organizing. Without collective power, individual nurses are forced to rely on personal endurance, which is precisely what the system counts on.

    The outcome is devastating not only for nurses but for patients. Burnout leads to higher turnover, staffing shortages, and medical errors—all while nursing schools continue to churn out new graduates to replace those driven from the profession. It is a cycle sustained by institutional denial and the myth of infinite devotion.

    If U.S. higher education is serious about preparing nurses for the future, nursing programs must move beyond the rhetoric of sacrifice. They need to teach students not only how to care for patients but also how to advocate for themselves and their colleagues. They need to expose the structural causes of burnout and prepare nurses to demand better conditions, not simply endure them. Until then, the irony remains: a profession that celebrates care while sacrificing its caregivers.


    Sources

    • American Nurses Association (ANA). “Workplace Stress & Burnout.” ANA Enterprise, 2023.

    • National Nurses United. Nursing Staffing Crisis in the United States, 2022.

    • Bae, S. “Nurse Staffing and Patient Outcomes: A Literature Review.” Nursing Outlook, Vol. 64, No. 3 (2016): 322-333.

    • Bureau of Labor Statistics. “Union Members Summary.” U.S. Department of Labor, 2024.

    • Shah, M.K., Gandrakota, N., Cimiotti, J.P., Ghose, N., Moore, M., Ali, M.K. “Prevalence of and Factors Associated With Nurse Burnout in the US.” JAMA Network Open, Vol. 4, No. 2 (2021): e2036469.

    • Nelson, Sioban. Say Little, Do Much: Nursing, Nuns, and Hospitals in the Nineteenth Century. University of Pennsylvania Press, 2001.

    • Kalisch, Philip A. & Kalisch, Beatrice J. The Advance of American Nursing. Little, Brown, 1986.

    • Oregon Capital Chronicle, “Governor Kotek Criticizes Providence Over Largest Strike of Health Care Workers in State History,” January 2025.

    • Associated Press, “Oregon Health Care Strike Ends After Six Weeks,” February 2025.

    • National Nurses United, “New Orleans Nurses Deliver Notice for Third Strike at UMC,” 2025.

    • NurseTogether, “Nurse Strikes: An Increasing Trend in the U.S.,” 2024.

    • New York State Senate Bill S4003, “Safe Staffing for Hospital Care Act,” 2025.

    • San Francisco Chronicle, “Newsom Imposes Emergency Staffing Rules at State Psychiatric Hospitals,” 2025.

    • Times Union, “Editorial: Hospital’s Staffing Violations Show Need for Enforcement,” 2025.

    • Oulton, J.A. “The Global Nursing Shortage: An Overview of Issues and Actions.” Policy, Politics, & Nursing Practice, Vol. 7, No. 3 (2006): 34S–39S.

    • Rafferty, Anne Marie et al. “Outcomes of Variation in Hospital Nurse Staffing in English Hospitals.” BMJ Quality & Safety, 2007.

    • Aiken, Linda H. et al. “Nurse Staffing and Education and Hospital Mortality in Nine European Countries.” The Lancet, Vol. 383, No. 9931 (2014): 1824–1830.

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  • Resilience in Healthcare: A New Approach to Combatting Burnout

    Resilience in Healthcare: A New Approach to Combatting Burnout

    Burnout among nurses is reaching significant levels, making self-care, boundaries, and mental health support essential for sustaining a healthy workforce.

    Valerie J. Fuller, Ph.D., D.N.P.

    President, American Association of Nurse Practitioners

    If I had a dollar for every time someone answered “stressed” when I asked how they’re doing, I’d have a full jar. And as nurses, we’d probably add our own dollars to it. While we are working tirelessly for our patients, it’s important to recognize we are not immune to the stressors around us and must share strategies to help each other and our patients.

    Nurse practitioners and nurses enter health care with a passion to make patients’ lives better. Between work deadlines, family responsibilities, health concerns and the constant buzz of phones , the stress of our everyday lives can be compounding. It’s incumbent upon all of us to recognize that managing stress is an important component to our overall health and well-being. Drawing on our experience and clinical education, we know the value of recognition and understand how to best manage stress to prevent burnout.

    Know the signs

    Stress can also sneak up: tension, poor sleep, irritability, fatigue, appetite changes, headaches, or loss of joy.

    What you can do

    Even in the middle of a packed day, there are things you can do to promote wellbeing and prevent burnout:

    1. Take time for yourself — Whether it’s 10 minutes of quiet, a walk, or your favorite show, it counts.
    2. Set boundaries — Set realistic expectations and boundaries with work, with family and even with yourself.
    3. Schedule time for joy —Add it to your calendar like any other appointment.
    4. Ask for help —Getting support doesn’t mean you’re failing. It’s a path to better health.
    5. Rest — Real, uninterrupted rest is vital to your health.

    When to reach out

    As healthcare providers and industry leaders, we need to apply our knowledge to ensure the provider workforce is better supported to prevent burnout. While stress is a part of life, it shouldn’t take over your life. Let’s stop glorifying burnout and start normalizing rest, boundaries and asking for what we need.

    The future of healthcare depends on a healthy, supported workforce. By addressing burnout with compassion and strategy, we are ensuring that NPs remain exactly where patients need us: present, focused and ready to provide the very best care.

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  • Build Psychological Safety and Fun Into the Workplace to Reduce Overwork and Burnout – CUPA-HR

    Build Psychological Safety and Fun Into the Workplace to Reduce Overwork and Burnout – CUPA-HR

    by CUPA-HR | September 28, 2022

    In the wake of the Great Resignation and talent recruitment challenges, heavy workloads have led to stress and burnout for some employees. One way higher ed HR pros can help identify sources of stress and mitigate burnout is by considering employees’ work environments. Are invisible pressures placed on employees, causing team members to downplay or hide their concerns about heavy workloads, or can employees be honest about their concerns and feel comfortable bringing their whole selves to work each day? How would employees describe the atmosphere where they work? Are levity and humor weaved into the workday, or is the lack of levity contributing to feelings of being overwhelmed?

    In the recent CUPA-HR virtual workshop, How to Manage Unmanageable Workloads, presenter Jennifer Moss explained how building psychological safety and bringing the fun back to work can reduce the impact of overwork and burnout. So what is psychological safety, and how can HR integrate it and the elements of fun and play into the workplace?

    Increase Psychological Safety

    “Psychological safety is the ability to reveal one’s true self and opinions without fear that doing so will lead to negative repercussions in terms of reputation, career, status or relationships with others,” explains Why Psychological Safety Matters Now More Than Ever, an article in the Spring 2021 issue of Higher Ed HR Magazine. Teams with high psychological safety see more open conversations between team members and managers about their work. They feel comfortable sharing honestly because they know they won’t be punished simply for doing so.

    Read the article to learn how HR pros can elevate psychological safety in the workplace by attending to systems and structures, supporting employees to forge connections, and fostering a learning orientation.

    Bring Back the Fun

    Although HR has much serious work to do, leaders can look for opportunities to incorporate fun, where appropriate. The application of fun and play has been shown to reduce stress and feelings of burnout while also improving creativity and productivity in working environments. Having fun at work has shown to have a positive impact on employee morale, engagement and camaraderie, all of which collectively have an influence on an organization’s culture. Here are some ideas to bring back the fun and stimulate play in the workplace.

    Encourage Humor

    Similar to incorporating more fun into the workplace, there are also plenty of benefits to weaving humor into the workplace. This element of work is sometimes considered non-essential but has many emotional and physical benefits that make us happier and healthier at work. Humor builds trust in relationships; a culture where it’s okay to admit failure; and happier, healthier employees. Learn how to conduct a humor audit to analyze where your workplace humor went right and ways to use it more effectively.

    Related resources:

    Health and Well-Being Toolkit (CUPA-HR members-only toolkit)

    How to Bring the Fun at Work (Higher Ed Workplace Blog)



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