Tag: Click

  • Before you click on that incredible deal…

    Before you click on that incredible deal…

    Scammers are everywhere on the internet, masquerading to obtain your personal information. Many social media users or website creators pose as government entities or other authorities to offer you things that seem too good to be true or use scare tactics, like fake warnings about things like late fines or missed court dates, to prompt online users into sharing personal information. 

    In an era of misinformation, how do we know when a website is real? 

    One way is to research a website’s domain. A domain name is the part of a website address preceded by .com, .net or other popular suffixes. It’s essentially just the base website name without the “https://” and “www.”

    “Measuring a website’s credibility might take time,” said Jordan Lyle, a senior reporter for Snopes.com. “Young journalists should know their stuff when it comes to domains and redirects.” 

    Snopes.com is one of the internet’s oldest fact-checking websites. He has more than 25 years of experience in managing websites and knows how to determine whether a site is legit. 

    Investigating internet sites

    Alex Kasprak, a former investigative journalist at Snopes.com, has conducted numerous investigations using information gleaned from Domain Name Server (DNS) registers. DNS registers contain information about a particular website, its URL and IP address — a unique number on every tech device you might use. 

    With the information he found, Kasprak has been able to uncover unreported connections between news websites and their funders and between scammers and their beneficiaries. 

    “DNS tools are a great first step into any investigation that involves the identity of people behind websites or possible undisclosed connections between them,” Kasprak said.

    Taking the expertise from these two investigative reporters, News Decoder has compiled the toolkit below to help perform a credible and comprehensive examination for publishing. 

    Are there red flags?

    Scam websites have certain red flags. They might lack legal documentation, for example, including terms of service and privacy policies. 

    Another sign is sloppiness and mistakes. Try skimming through various pages on the site to look for typos, glaringly incorrect information, vague contact information, skewed formatting and other things that seem unprofessional. 

    Lyle said that a website that promotes a specific giveaway might lack any biographical or contact information about the people promoting the product or offer.

    “Sometimes, scammers will include a mailing address that, upon searching for it, turns out to be a fulfillment center or a business that allows LLCs to anonymously register with that business’ physical office as a virtual address, shielding the scam’s operators from being identified,” Lyle said. 

    Conduct a website domain search.

    Kasprak said that the Internet Corporation for Assigned Names and Numbers (ICANN) operates as a phonebook for the internet.

    “In this analogy, the phone numbers are Internet Protocol (IP) addresses  — a string of numbers formatted like 0.0.0.0 — and the ‘names’ are the actual domain names [e.g. news-decoder.com] to which those IP addresses are associated,” Kasprak said. “Like a human with a phone, domain names can change IP addresses several times.”

    The first step for tracing the origins of a website involves what’s known as a “WHOIS” search — a specific type of domain search listing information about the creation of a domain. 

    WHOIS is a public database that lists several contact numbers, names or organisations associated with a given IP address or domain name. Many people these days use services that allow one to register a website anonymously, making the results have limited value. Older records, or those from some non-Western nations, often include actual names or corporate contacts, explained Kasprak. 

    A WHOIS search, which can be conducted at godaddy.com/whois, queries the public WHOIS database. 

    Lyle said he often looks at the date a person officially purchased and registered a domain name.. “For example, in the case of researching potential scams, if a domain name was recently registered, that’s a red flag indicating the website might be untrustworthy and could confirm the potential scam as legitimate,” he said.

    Look at the site history.

    Another great tool to pair with “WHOIS” searches is the Internet Archive’s Wayback Machine. When performing a “WHOIS” search on godaddy.com/whois, check to see when the domain was created. That year should match the Wayback Machine’s records of creation date, as well as show if the website had other owners with completely different websites. 

    “Also, know that the domain information listed in a WHOIS search might be the most recent data, but not the original data,” Lyle said. “Check the Wayback Machine to see if the website existed long ago in another form.”

    Scammers might also create fake domains to pretend to be a legitimate business, adjusting the URL link slightly to trick users. A fake Home Depot ad on Facebook, for example, didn’t lead to homedepot.com when clicked through, but instead to “h0medepott.com”; an “o” was changed to a zero and a second “t” was added to the end of the URL. 

    “Scammers have created fake domains almost matching the genuine business domain for banks, as well as for USPS, for example,” Lyle said. “Sometimes, scammers won’t even bother to create similar domain names and instead simply rely on people not looking at the URL.” 

    Some scammers go so far as to copy the web design of a company — logo and all — to trick consumers. These types of scam websites often offer giveaways that seem too good to be true, such as free money, super inexpensive offers for goods or services or non-existent programs for student loan forgiveness.

    “Of course, the biggest red flag would be an offer that seems too good to be true,” Lyle said. “If an offer seems too good to be true, it probably is. And I will go a step further: In 2025, if an offer seems too good to be true, it is. Avoid it.”

    For journalists all this should becoming standard practice when using information off the internet in news stories. 

    “Basically, you want to make sure you did everything you could with your research before publishing your article,” Lyle said. “And that you attempted to go above and beyond expectations other publishers might have for their articles’ comprehensive credibility.”


     

    Questions to consider:

    1. What are some common red flags that a website might be fake or trying to scam you?

    2. What is a DNS register and how is it useful to identify a potential scam?

    3. If a friend sent you an unknown link, what steps would you take before clicking? How would you explain your choice to click or not?


     

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  • Beyond the Click: Why Students Really Reach Out to Colleges

    Beyond the Click: Why Students Really Reach Out to Colleges

    The Scroll

    Picture this: A high school sophomore is scrolling Instagram at midnight and stumbles on a college reel that feels… real. Maybe it is a marching band. Maybe it is students chatting on the quad. Maybe it is a 10-second video about living in the dorms. Whatever it is, something sparks.

    But here is the twist: what students do next is not always what colleges think they do.

    Take Anna, a 10th grader in Minnesota:

    “I followed my dream school on Instagram for a year before I filled out a form. I wanted to see if it was really for me.”

    Intentional. Curious. Not rushed.

    Blog on why students reach out to colleges: Image of a female high school student on her laptop in her living room

    Nearly 90% of teens use social media, with Instagram and TikTok especially popular among high school students as they shape their opinions about colleges (Pew Research Center, 2024; Statista, 2023). Students now use social platforms as a low-pressure way to assess fit before filling out a form (Šola & Zia, 2021). For first-generation and underrepresented students, social media often serves as a critical window into campus life, offering stories and info they might not find elsewhere (Wohn et al., 2013).

    Here is where the institutional side comes in. The 2025 Marketing and Recruitment Practices Report (RNL, 2025) shows that while colleges rank social media ads as one of their most effective tactics, they still put most of their dollars into Facebook and Instagram. The 2025 E-Expectations Report (RNL et al., 2025) shows that students spend much of their time, but campuses underuse these channels (RNL, 2025). That platform gap is a big reason students scroll without always finding authentic, peer-driven content that sparks action.

    The 2024 College Planning Report (RNL & Halda, 2024) adds another layer: many students describe the early stages of college exploration as “confusing” and “overwhelming,” especially when they do not see affordability clearly explained. Social becomes a safe space to watch, wait, and observe before risking that first outreach.

    Digital dominance: The top outreach methods

    According to the 2025 E-Expectations Report, nearly 90% of first college contact happens digitally.
    Students most often make that first move by:

    • Filling out a form on the college website (31%)
    • Sending an email (28%)
    • Following the school on social media (27%)

    That last one? Not just casual scrolling. One in three 9th graders is already following colleges online, long before they are ready to apply (RNL et al., 2025).

    Students are also more likely than ever to use digital inquiry forms and direct email, confirming that a digital-first mindset is now the norm (JohnXLibris, 2024; Pew Research Center, 2024).

    On the college side, the RNL Marketing Practices data reinforces the digital-first story: email and SMS are the most effective outreach methods (RNL, 2025). That is one place of alignment. But here is the catch: colleges often lead their early campaigns with brand identity, facilities, or rankings. Students, meanwhile, are looking for something more practical: programs, scholarships, and campus life glimpses. It is not just about being digital. It is about being relevant.

    The 2024 College Planning Report shows why: when asked about their top concerns in the process, students point first to affordability (42%) and finding the right academic fit (31%) (RNL & Halda, 2024). If early outreach misses those notes, students scroll past.

    What sparks a student to reach out?

    The top motivations for contacting a college are (RNL et al., 2025):

    • Information about a specific major or program
    • Details on how to apply
    • Financial aid questions
    • Talking to an admissions counselor

    Among first-generation students, financial aid is even more central; they are more likely to initiate contact specifically about affordability (Affordable Colleges Online, 2024).

    Barriers like complex forms and confusing language make it harder for first-generation and low-income students to confidently reach out (Inside Higher Ed, 2024). That is why clear, transparent messaging matters from day one.

    The College Planning Report reinforces this finding: students consistently name financial aid and cost as their most significant barriers, with 55% saying affordability worries may limit their options (RNL & Halda, 2024). The 2025 Marketing Practices Report makes the contrast clear: Colleges invest heavily in brand storytelling and polished digital ads. Students, however, are motivated to act when they see clear pathways, majors, application steps, and affordability details (RNL, 2025).

    Read the E-Expectations Report

    How can you increase engagement with prospective students? How you can you better align your recruitment strategies with their expectations. Find all this and more in the E-Expectations survey of college-bound high school students, with findings on:

    • What they expect from college websites
    • Which communication channels they prefer
    • How they use AI in the search process
    • How they value video when learning about campuses

    Download now

    From social scroll to serious inquiry

    Social media is a leading gateway for college exploration among younger students, particularly those in 9th and 10th grades (RNL et al., 2025). At this early stage, students are not necessarily ready to fill out inquiry forms or attend information sessions; they are observing. Following colleges on Instagram, watching TikTok videos, or seeing a YouTube dorm tour gives them low-pressure insight into student life, culture, and fit (Šola & Zia, 2021).

    Over half of high school students report using social media to explore colleges (Statista, 2023). Instagram and TikTok are now more popular among teens than Facebook or X/Twitter (Pew Research Center, 2024).

    However, here is the rub: the Marketing Practices Report shows that institutions still prioritize Instagram and Facebook for ad buys, with TikTok and YouTube trailing (RNL, 2025). Students are signaling where they scroll, but colleges are not always meeting them there. The result? Missed chances to connect when students are most curious and impressionable.

    The 2024 College Planning Report echoes this generational divide: while older students lean into email as their primary channel, younger students treat social media as their first stop, often months before they enter the formal admissions funnel (RNL & Halda, 2024).

    Do not sleep on the follow-up.

    Once a student reaches out, timing and tone are everything.

    • 68% of students prefer follow-up via email.
    • 40% favor text messages for quick updates or deadline reminders.
    • Only 32% are willing to share their home address (RNL et al., 2025).

    Teens are increasingly skeptical of institutions that over-collect data or send irrelevant messages (Pew Research Center, 2024). They expect transparency about why information is collected and how it will be used (EDUCAUSE, 2021).

    Here, too, we see both alignment and friction. Colleges know email and text work; the 2025 Marketing Practices data confirms these are the most effective channels (RNL, 2025). But colleges also continue to lean on printed materials and phone calls for first contacts, even though students rank them not as high (RNL et al., 2025).

    The 2024 College Planning Report drives home why this matters: slow response times can be fatal. Nearly half of students expect a reply within 24 hours, and interest drops sharply if schools take longer (RNL & Halda, 2024). The channel mismatch and speed gap risk undoing the goodwill colleges build digitally.

    Key takeaways for enrollment teams

    1. Email is not dead, but it must become smarter

    • Personalize by name, grade, interests, and inquiry source.
    • Use warm, student-centered language.
    • Keep emails short, mobile-friendly, and action-oriented.

    2. Text messaging is gaining ground, use it strategically

    • Implement opt-in texting early in the funnel.
    • Use for reminders, check-ins, and next steps.
    • Align tone and frequency with the student’s stage.

    3. Trust is the new conversion strategy

    • Explain why each piece of information is collected.
    • Be transparent about data use.
    • Maintain consistent, clear communication.

    4. Follow-up is a test and a turning point

    • Respond quickly and personally after a student takes action.
    • Boost engagement with timely, relevant replies.

    5. Segment by stage, not just grade

    • Use behavioral data to guide segmentation.
    • Share exploratory content early, application and aid support later.

    6. Communication is a relationship, not a task

    • Every message is an opportunity to build rapport.
    • The institutions that win make students feel known and respected.

    Final word: It is about more than a click

    Students are not just filling out forms; they are extending an invitation:

    “I am thinking about my future. Help me see if you are part of it.”

    If your institution can meet that moment with empathy, transparency, and good timing, you are not just capturing a lead, you are building a relationship.

    Talk with our marketing and recruitment experts

    RNL works with colleges and universities across the country to ensure their marketing and recruitment efforts are optimized and aligned with how student search for colleges.  Reach out today for a complimentary consultation to discuss:

    • Student search strategies
    • Omnichannel communication campaigns
    • Personalization and engagement at scale

    Request now

    References

    Affordable Colleges Online. (2024). Guide to financial aid for first-generation students. https://www.affordablecollegesonline.org

    Concept3D. (2024). The state of virtual tours in higher education. https://www.concept3d.com

    EDUCAUSE. (2021). 2021 student technology report: Supporting the whole student. https://www.educause.edu

    Hanover Research. (2024). Best practices in prospective student communications. https://www.hanoverresearch.com

    Inside Higher Ed. (2024). Barriers to first-generation student engagement. https://www.insidehighered.com

    JohnXLibris. (2024). Email communication preferences of college-bound students. https://www.johnxlibris.com

    Ocelot AI. (2024). Personalized communication in higher ed recruitment. https://www.ocelotbot.com

    Pew Research Center. (2024). Teens, social media, and technology 2024. https://www.pewresearch.org

    RNL & Halda. (2024). 2024 high school student college planning report. Ruffalo Noel Levitz.

    RNL. (2025). 2025 marketing and recruitment practices for undergraduate students. Ruffalo Noel Levitz.

    RNL, Halda, & Modern Campus. (2025). 2025 E-Expectations trend report. Ruffalo Noel Levitz.

    Šola, J., & Zia, A. (2021). Social media as an information source for prospective students: A review. Journal of Marketing for Higher Education, 31(2), 310–330. https://doi.org/10.1080/08841241.2020.1866521

    Statista. (2023). Share of teenagers in the United States who use social media to research colleges. https://www.statista.com Wohn, D. Y., Ellison, N. B., Khan, M. L., Fewins-Bliss, R., & Gray, R. (2013). The role of social media in shaping first-generation high school students’ college aspirations: A social capital lens. Computers & Education, 63, 424–436. https://doi.org/10.1016/j.compedu.2013.01.004

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