Tag: counts

  • Your Work Counts More Than Ever: Lessons From a Lifetime in HR

    Your Work Counts More Than Ever: Lessons From a Lifetime in HR

    by Christy Williams | April 2, 2025

    With the constant flow of breaking news impacting higher ed recently, maintaining focus on your mission-driven work and its importance is increasingly difficult. That’s why taking a breather every once in a while — and reminding yourself (and your team!) that your work matters more than ever — is essential.

    As Cheryl Guerin, associate vice president of human resources at Dartmouth College, reminds us in Our Work Matters: Gems From a Lifetime in Higher Ed HR, “The work we do matters, and people matter more.” She emphasizes the relationship aspect of HR, insisting that the sometimes-intangible work matters most.

    In stressing the power of relationships, Guerin also asserts that our willingness to learn from those relationships is vital. Here are some of the lessons she has learned over her 30-year career in higher ed HR.

    Connection Is Key

    Higher ed HR professionals often handle sensitive and complex issues, but that doesn’t mean the workplace has to be devoid of camaraderie. In fact, fostering a positive and connected work environment can strengthen our teams, build trust and even improve problem-solving.

    • Keep It Simple — Offer time for connection — and food if you can. These two seemingly small things can make a huge impact. A workplace survey found that “three types of social opportunities were almost universally ranked highest on the list, no matter how we cut the data: free communal lunches, meetings that devote time to personal chitchat and happy hours.”
    • Recognize Employees — Recognition doesn’t have to be expensive or difficult. Your enterprise software might offer ways of sending customized thank-you notes, for example. If the budget allows, consider purchasing thank-you cards with your institution’s branding — a tangible way for colleagues and supervisors to show appreciation that also provides a lasting reminder of someone’s impact.

    The Power of Self-Reflection

    Not every workplace relationship is easy, and for higher ed HR professionals, navigating challenging dynamics can be emotionally draining. When tensions arise, you might feel frustrated or stuck. That’s why self-reflection is key to maintaining professionalism, resilience and personal well-being.

    Rather than reacting emotionally or feeling powerless, taking a step back — what Guerin calls “getting up in the balcony” — allows for a shift in perspective. This approach encourages curiosity over frustration, helping you assess situations more objectively and question assumptions rather than jumping to conclusions.

    • Develop a Reflective Practice — When workplace tensions arise, take a moment to assess your reactions. Ask yourself, “What else might be true?” to challenge assumptions and consider different perspectives.
    • Embrace Acceptance Without Complacency — Not every difficult relationship can or needs to be changed. Sometimes, the best approach is to acknowledge the situation as it is while focusing on what is within your control — your response and your mindset.

    Your Teammates Are Your Safety Net

    The most enduring and meaningful work relationships go beyond just collaboration — they become a foundation of trust, support and shared experiences. Whether you’re covering lunch breaks for one another, offering help in times of need, or simply being a consistent presence through years of change, connections with colleagues reinforce that, while the work is important, the people behind it matter even more.

    • Invest in Your Work Relationships — Make time to build connections with colleagues beyond daily tasks. Small acts of support and camaraderie can create a lasting foundation of trust.
    • Recognize the Human Side of HR — HR professionals spend so much time supporting others, but you also need a strong network. Cultivating relationships within your team and with your CUPA-HR colleagues ensures that when challenges arise, you have a reliable safety net.

    In higher ed HR, the work you do is critical, but the relationships you build along the way are just as important. By fostering connection, practicing self-reflection and supporting your teammates, you create a stronger, more resilient workplace. Investing in these relationships not only makes the challenges more manageable but also makes our shared journey more meaningful.

    Related CUPA-HR Resources

    Our Work Matters: Gems From a Lifetime in Higher Ed HR (CUPA-HR’s Higher Ed HR Magazine)

    Leading With Kindness: Characteristics of Caring Work Cultures (CUPA-HR’s Higher Ed HR Magazine)

    Organizational Culture & Climate Toolkit

    Recalibrating Employee Recognition in Higher Education (CUPA-HR’s Higher Ed HR Magazine)



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  • Student loans: what counts as expenditure in national accounts

    Student loans: what counts as expenditure in national accounts

    Economic & Fiscal Outlook, Office for Budgetary Responsibility (March 2021), adapted from Tables 3.14 & 3.26

    I have constructed the table above from forecasts for Total Managed Expenditure and Financial Transactions taken from the Office for Budgetary Responsibility’s latest publication (it accompanied Wednesday’s Budget).

    It shows how newly issued student loans are now split into two components for the purposes of presentation in the National Accounts. The portion of loans that are expected to be repaid are classed as “financial transactions”, while the portion expected to be written off is recorded as capital expenditure. The latter scores in “public sector investment”, which was adopted as a new fiscal target prior to the pandemic (net investment cannot exceed 3% of national income), though the rules are currently under review.

    We can see that student loan outlay is expected to reach £20billion in the year to March 2021, rising to £23.6billion in five years’ time.
    The majority of new outlay is now expected to be written off and that share rises over the forecast period.
    By 2025/26 repayments on all existing loans are projected to re000000000000000ach nearly £5billion per year. (This figure has improved since the sale programme for post-2012 loans was abandoned, since the treasury now gets the receipts that would have gone to private purchasers).

    As mentioned in recent posts on here, the Department for Education only currently has an allocation of £4billion to cover the capital transfer / grant element of new loans and so it has to be granted large additional budgetary supplements each year. This situation has dragged on as the planned spending review has been postponed. We can now expect developments in the Autumn.


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