Tag: counts

  • Who gets to decide what counts as knowledge? Big tech, AI, and the future of epistemic agency in higher education

    Who gets to decide what counts as knowledge? Big tech, AI, and the future of epistemic agency in higher education

    by Mehreen Ashraf, Eimear Nolan, Manual F Ramirez, Gazi Islam and Dirk Lindebaum

    Walk into almost any university today, and you can be sure to encounter the topic of AI and how it affects higher education (HE). AI applications, especially large language models (LLM), have become part of everyday academic life, being used for drafting outlines, summarising readings, and even helping students to ‘think’. For some, the emergence of LLMs is a revolution that makes learning more efficient and accessible. For others, it signals something far more unsettling: a shift in how and by whom knowledge is controlled. This latter point is the focus of our new article published in Organization Studies.

    At the heart of our article is a shift in what is referred to epistemic (or knowledge) governance: the way in which knowledge is created, organised, and legitimised in HE. In plain terms, epistemic governance is about who gets to decide what counts as credible, whose voices are heard, and how the rules of knowing are set. Universities have historically been central to epistemic governance through peer review, academic freedom, teaching, and the public mission of scholarship. But as AI tools become deeply embedded in teaching and research, those rules are being rewritten not by educators or policymakers, but by the companies that own the technology.

    From epistemic agents to epistemic consumers

    Universities, academics, and students have traditionally been epistemic agents: active producers and interpreters of knowledge. They ask questions, test ideas, and challenge assumptions. But when we rely on AI systems to generate or validate content, we risk shifting from being agents of knowledge to consumers of knowledge. Technology takes on the heavy cognitive work: it finds sources, summarises arguments, and even produces prose that sounds academic. However, this efficiency comes at the cost of profound changes in the nature of intellectual work.

    Students who rely on AI to tidy up their essays, or generate references, will learn less about the process of critically evaluating sources, connecting ideas and constructing arguments, which are essential for reasoning through complex problems. Academics who let AI draft research sections, or feed decision letters and reviewer reports into AI with the request that AI produces a ‘revision strategy’, might save time but lose the slow, reflective process that leads to original thought, while undercutting their own agency in the process. And institutions that embed AI into learning systems hand part of their epistemic governance – their authority to define what knowledge is and how it is judged – to private corporations.

    This is not about individual laziness; it is structural. As Shoshana Zuboff argued in The age of surveillance capitalism, digital infrastructures do not just collect information, they reorganise how we value and act upon it. When universities become dependent on tools owned by big tech, they enter an ecosystem where the incentives are commercial, not educational.

    Big tech and the politics of knowing

    The idea that universities might lose control of knowledge sounds abstract, but it is already visible. Jisc’s 2024 framework on AI in tertiary education warns that institutions must not ‘outsource their intellectual labour to unaccountable systems,’ yet that outsourcing is happening quietly. Many UK universities, including the University of Oxford, have signed up to corporate AI platforms to be used by staff and students alike. This, in turn, facilitates the collection of data on learning behaviours that can be fed back into proprietary models.

    This data loop gives big tech enormous influence over what is known and how it is known. A company’s algorithm can shape how research is accessed, which papers surface first, or which ‘learning outcomes’ appear most efficient to achieve. That’s epistemic governance in action: the invisible scaffolding that structures knowledge behind the scenes. At the same time, it is easy to see why AI technologies appeal to universities under pressure. AI tools promise speed, standardisation, lower costs, and measurable performance, all seductive in a sector struggling with staff shortages and audit culture. But those same features risk hollowing out the human side of scholarship: interpretation, dissent, and moral reasoning. The risk is not that AI will replace academics but that it will change them, turning universities from communities of inquiry into systems of verification.

    The Humboldtian ideal and why it is still relevant

    The modern research university was shaped by the 19th-century thinker Wilhelm von Humboldt, who imagined higher education as a public good, a space where teaching and research were united in the pursuit of understanding. The goal was not efficiency: it was freedom. Freedom to think, to question, to fail, and to imagine differently.

    That ideal has never been perfectly achieved, but it remains a vital counterweight to market-driven logics that render AI a natural way forward in HE. When HE serves as a place of critical inquiry, it nourishes democracy itself. When it becomes a service industry optimised by algorithms, it risks producing what Žižek once called ‘humans who talk like chatbots’: fluent, but shallow.

    The drift toward organised immaturity

    Scholars like Andreas Scherer and colleagues describe this shift as organised immaturity: a condition where sociotechnical systems prompt us to stop thinking for ourselves. While AI tools appear to liberate us from labour, what is happening is that they are actually narrowing the space for judgment and doubt.

    In HE, that immaturity shows up when students skip the reading because ‘ChatGPT can summarise it’, or when lecturers rely on AI slides rather than designing lessons for their own cohort. Each act seems harmless; but collectively, they erode our epistemic agency. The more we delegate cognition to systems optimised for efficiency, the less we cultivate the messy, reflective habits that sustain democratic thinking. Immanuel Kant once defined immaturity as ‘the inability to use one’s understanding without guidance from another.’ In the age of AI, that ‘other’ may well be an algorithm trained on millions of data points, but answerable to no one.

    Reclaiming epistemic agency

    So how can higher education reclaim its epistemic agency? The answer lies not only in rejecting AI but also in rethinking our possible relationships with it. Universities need to treat generative tools as objects of inquiry, not an invisible infrastructure. That means embedding critical digital literacy across curricula: not simply training students to use AI responsibly, but teaching them to question how it works, whose knowledge it privileges, and whose it leaves out.

    In classrooms, educators could experiment with comparative exercises: have students write an essay on their own, then analyse an AI version of the same task. What’s missing? What assumptions are built in? How were students changed when the AI wrote the essay for them and when they wrote them themselves? As the Russell Group’s 2024 AI principles note, ‘critical engagement must remain at the heart of learning.’

    In research, academics too must realise that their unique perspectives, disciplinary judgement, and interpretive voices matter, perhaps now more than ever, in a system where AI’s homogenisation of knowledge looms. We need to understand that the more we subscribe to values of optimisation and efficiency as preferred ways of doing academic work, the more natural the penetration of AI into HE will unfold.

    Institutionally, universities might consider building open, transparent AI systems through consortia, rather than depending entirely on proprietary tools. This isn’t just about ethics; it’s about governance and ensuring that epistemic authority remains a public, democratic responsibility.

    Why this matters to you

    Epistemic governance and epistemic agency may sound like abstract academic terms, but they refer to something fundamental: the ability of societies and citizens (not just ‘workers’) to think for themselves when/if universities lose control over how knowledge is created, validated and shared. When that happens, we risk not just changing education but weakening democracy. As journalist George Monbiot recently wrote, ‘you cannot speak truth to power if power controls your words.’ The same is true for HE. We cannot speak truth to power if power now writes our essays, marks our assignments, and curates our reading lists.

    Mehreen Ashraf is an Assistant Professor at Cardiff Business School, Cardiff University, United Kingdom.

    Eimear Nolan is an Associate Professor in International Business at Trinity Business School, Trinity College Dublin, Ireland.

    Manuel F Ramirez is Lecturer in Organisation Studies at the University of Liverpool Management School, UK.

    Gazi Islam is Professor of People, Organizations and Society at Grenoble Ecole de Management, France.

    Dirk Lindebaum is Professor of Management and Organisation at the School of Management, University of Bath.

    Author: SRHE News Blog

    An international learned society, concerned with supporting research and researchers into Higher Education

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  • Counting what counts: a multi-dimensional approach to educational gain 

    Counting what counts: a multi-dimensional approach to educational gain 

    This HEPI blog was kindly authored by Professor Billy Wong, Director of Research and Evaluation (Access & Participation) at the University of Reading. Billy has recently written the paper Rethinking educational gain in higher education: Beyond metrics to a multi-dimensional model, and blogs his thoughts on this below.  

    With the next iteration of the Teaching Excellence Framework (TEF) under redevelopment, and confirmation that it will look vastly different to TEF 2023, we have an opportunity to rethink the notion of educational gain – if it is to continue as a core assessment. 

    From learning gain to educational gain, the concept is appealing for its emphasis on understanding how students grow and develop over time, and the extent to which higher education institutions can make robust claims about their roles and contributions. 

    However, the Office for Students (OfS) left the definition and measurement of educational gain to individual providers to decide for themselves, which left the sector with a multitude of definitions. In the absence of a clear, shared definition of and approach to educational gain, the sector has tended to default to what is most easily measured.  

    Yet, an over reliance on student outcome metrics (such as the National Student Survey, continuation/completion or Graduate Outcome data) reduces the indicators of student development into just numbers. More concerningly, this approach meant student groups with small numbers may be lumped together or even excluded in various statistical analyses. When we focus on lived experience as headline statistics, the nuances are swept away. 

    Sector conversation 

    Recent sector work has explored the complexities of educational gain, from Fung’s (2024) analysis of Gold-rated TEF institutions to Quality Assurance Agency’s Collaborative Enhancement Project, which found diverse, developing but disparate approaches

    For individual institutions, a context-specific relevant approach makes sense, reflecting their own goals, priorities and practical considerations. But as a sector, including for the OfS, such freedom makes national comparison difficult if not impossible, and we revert to readily accessible and available outcome data. 

    Yet, educational gain must not only capture cognitive progress, but also the broader and holistic developments such as confidence and belonging

    The sector would benefit from a shared but flexible frame of reference for educational gain, which advocates for a diverse approach to evidence student growth over time. 

    A multi-dimensional approach to educational gain 

    Informed by the foundations of learning gain, this new paper proposes a multi-dimensional model of educational gain through three interrelated domains: cognitive and metacognitive, personal and affective, and social and cultural. Drawing on educational, psychological and sociological perspectives, these domains recognise the different aspects of student development, which also foregrounds the importance of longitudinal data from both qualitative and quantitative methods. 

    A multi-dimensional approach appreciates the student experience across the agency-structure spectrum. It provides an overarching frame of reference that enables institutions to tailor the specific approach as appropriate for their contexts. There will be differences across the sector in how institutions apply these in practice, but if the three domains (cognitive and metacognitive, personal and affective, and social and cultural) are broadly shared and operated as a thematic proxy across the sector, then we are at least in a position to explore how different institutions have collectively explored those dimensions. 

    For example, for cognitive and metacognitive development, it is conceivable that TASO’s Access and Success Questionnaire (ASQ) is adopted nationally to provide sector-wide comparable data with use value within and across institutions. In parallel, it is also conceivable to run a longitudinal qualitative study that unpacks how students articulate, reflect on and discuss their cognitive and metacognitive development. 

    Similarly, quantitative and qualitative methods can explore the extent to which students grow in confidence, resilience and self-efficacy, or whether they expand their social capital, sense of belonging or broader development as global citizens. 

    A multi-dimensional approach offers a unified lens for understanding educational gain that recognises sector benchmarks as well as local narratives. Without such a multi-dimensional view, the sector risks defaulting to established metrics that do not capture the full breadth of gains students achieve during their higher education. 

    What institutions can do 

    Short, funded pilot projects – supported by modest capacity-building grants – would give staff the space to test these methods before it is rolled out more widely. Contextually relevant reflective tasks could be strengthened and encouraged across programmes to encourage students to engage more critically with their own development. Crucially, it is important to ensure that any evidence gathered is conceptually robust and grounded in relevant theories of student progress and gains, for example: cognitive and metacognitive development, personal and affective growth, and social and cultural development. National-level benchmarks can be used effectively alongside the richness of context-specific data and evidence collected over time at the institutional level – reconciling national comparability with institutional distinctiveness. 

    What next? 

    If educational gain – and variations of it – is part of any next assessments, then the OfS should really be more explicit about what it expects from institutions. The ‘test’ from TEF 2023 to give providers the freedom to set their own criteria may be well-intended, but it served limited value for the sector, and presumably for the regulators themselves. A broad, flexible guiding principle or framework might provide the necessary coherence, preferably one that invites theoretical and methodological foundations in addition to the practical and pragmatic. 

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  • Homeless Student Counts in California Are Up. Some Say That’s a Good Thing – The 74

    Homeless Student Counts in California Are Up. Some Say That’s a Good Thing – The 74


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    In Kern County, the first rule in counting homeless students is not saying “homeless.”

    Instead, school staff use phrases like “struggling with stable housing” or “families in transition.” The approach seems to have worked: More families are sharing their housing status with their children’s schools, which means more students are getting services.

    “There’s a lot of stigma attached to the word ‘homeless,’” said Curt Williams, director of homeless and foster youth services for the Kern County Office of Education. “When you remove that word, it all changes.”

    Largely as a result of better identification methods, Kern County saw its homeless student population jump 10% last year, to 7,200. Those students received transportation to and from school, free school supplies, tutoring and other services intended to help them stay in school. For the purposes of this data, the definition of homelessness is broader than the state’s point in time count.

    The trend is reflected statewide. In the latest state enrollment data released last month, California had 230,443 homeless students — a 9.3% increase from the previous year. Some of the increase is due to the state’s ongoing housing shortage, but most of the increase is because of better identification, advocates and school officials said.

    Homeless students face numerous obstacles in school. They have higher rates of discipline and absenteeism, and fare worse academically. Last year, only 16% of homeless students met the state’s math standard, some of the lowest scores of any student group.

    “Schools can’t solve homelessness, but they can ensure the students are safe in the classroom and getting the education they need to get out of homelessness,” said Barbara Duffield, executive director of Schoolhouse Connection, a national homeless youth advocacy group. “That starts with identifying the child who’s homeless.”

    Challenges of counting homeless students

    Under the federal McKinney-Vento Act, schools are required to count their homeless students throughout the school year and ensure they receive services. Homeless students also have the right to stay enrolled in their original school even if they move.

    For many years, schools struggled to identify homeless students. Under state law, schools must distribute forms at the beginning of the school year asking families where they live — in their own homes, in motels, doubled-up with other families, in shelters, cars or outdoors.

    Some schools were less-than-diligent about collecting the form, or reassuring families understood the importance. Often, homeless families were reluctant to submit the form because they were afraid the school might contact a child welfare agency. Immigrant families sometimes feared the school might notify immigration authorities. And some families didn’t realize that sharing quarters with another family — by far the most common living situation among homeless families – is technically defined as homeless, at least under McKinney-Vento.

    A 2021 bill by former Assemblymember Luz Rivas, a Democrat from Arleta in the San Fernando Valley, sought to fix that problem. The bill requires schools to train everyone who works with students — from bus drivers to cafeteria workers to teachers — on how to recognize potential signs of homelessness. That could include families who move frequently or don’t reply to school correspondence.

    The bill seems to have helped. Last year, the state identified 21,000 more homeless students than it had the previous year, even as overall enrollment dropped.

    Still, that’s probably an undercount, researchers said. The actual homeless student population is probably between 5% and10% of those students who qualify for free or reduced-price lunch, according to the National Center for Homeless Education. In California, that would be a shortfall of up to 138,713 students.

    Influx of funding

    Another boost for identifying homeless students came from the American Rescue Plan, the federal COVID-19 relief package. The plan included $800 million for schools to hire counselors or train existing staff to help homeless students. Nearly all schools in California received some money.

    About 120 districts in California won grant money through the McKinney-Vento Act, which last year dispersed about $15.9 million in California to pay for things like rides to school, backpacks, staff and other services. Districts are chosen on a competitive basis; not all districts that apply receive funds.

    But those funding sources are drying up. Most of the pandemic relief money has already been spent, and President Donald Trump’s recently approved budget does not include McKinney-Vento funding for 2026-27.

    The cuts come at a time when advocates expect steep increases in the number of homeless families over the next few years, due in part to national policy changes. Republican budget proposals include cuts to Medicaid, food assistance and other programs aimed at helping low-income families, while the immigration crackdown has left thousands of families afraid to seek assistance. For families living on tight budgets, those cuts could lead to a loss of housing.

    And in California, the shortage of affordable housing continues to be a hurdle for low-income families. Even Kern County, which has traditionally been a less pricey option for families, has seen a spike in housing costs as more residents move there from Los Angeles.

    Joseph Bishop, an education professor at UCLA and co-author of a recent report on homeless students nationwide, said the loss of government funding will be devastating for homeless students.

    “California is the epicenter of the homeless student crisis, and we need targeted, dedicated support,” Bishop said. “Folks should be extremely alarmed right now. Will these kids be getting the education they need and deserve?”

    Better food, cleaner bathrooms

    In Kern County, identification has only been one part of the effort to help homeless students thrive in school. Schools also try to pair them with tutors and mentors, give them school supplies and laundry tokens, and invite them to join a program called Student Voice Ambassadors. There, students can tour local colleges, learn leadership skills and explore career options.

    As part of the program, staff ask students what would make school more enticing — and then make sure the suggestions happen. At one school, students said they’d go to class if the bathrooms were cleaner. So staff improved the bathrooms. At another school, students wanted better food. They got it.

    Williams credits the program with reducing absenteeism among homeless students. Two years ago, 45% of Kern County’s homeless students were chronically absent. Last year, the number dropped to 39% – still too high, he said, but a significant improvement.

    “Without McKinney-Vento funds, the Student Voice Ambassador program would go away,” Williams said. “How will we keep it going? I don’t know.”

    This article was originally published on CalMatters and was republished under the Creative Commons Attribution-NonCommercial-NoDerivatives license.


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  • Your Work Counts More Than Ever: Lessons From a Lifetime in HR

    Your Work Counts More Than Ever: Lessons From a Lifetime in HR

    by Christy Williams | April 2, 2025

    With the constant flow of breaking news impacting higher ed recently, maintaining focus on your mission-driven work and its importance is increasingly difficult. That’s why taking a breather every once in a while — and reminding yourself (and your team!) that your work matters more than ever — is essential.

    As Cheryl Guerin, associate vice president of human resources at Dartmouth College, reminds us in Our Work Matters: Gems From a Lifetime in Higher Ed HR, “The work we do matters, and people matter more.” She emphasizes the relationship aspect of HR, insisting that the sometimes-intangible work matters most.

    In stressing the power of relationships, Guerin also asserts that our willingness to learn from those relationships is vital. Here are some of the lessons she has learned over her 30-year career in higher ed HR.

    Connection Is Key

    Higher ed HR professionals often handle sensitive and complex issues, but that doesn’t mean the workplace has to be devoid of camaraderie. In fact, fostering a positive and connected work environment can strengthen our teams, build trust and even improve problem-solving.

    • Keep It Simple — Offer time for connection — and food if you can. These two seemingly small things can make a huge impact. A workplace survey found that “three types of social opportunities were almost universally ranked highest on the list, no matter how we cut the data: free communal lunches, meetings that devote time to personal chitchat and happy hours.”
    • Recognize Employees — Recognition doesn’t have to be expensive or difficult. Your enterprise software might offer ways of sending customized thank-you notes, for example. If the budget allows, consider purchasing thank-you cards with your institution’s branding — a tangible way for colleagues and supervisors to show appreciation that also provides a lasting reminder of someone’s impact.

    The Power of Self-Reflection

    Not every workplace relationship is easy, and for higher ed HR professionals, navigating challenging dynamics can be emotionally draining. When tensions arise, you might feel frustrated or stuck. That’s why self-reflection is key to maintaining professionalism, resilience and personal well-being.

    Rather than reacting emotionally or feeling powerless, taking a step back — what Guerin calls “getting up in the balcony” — allows for a shift in perspective. This approach encourages curiosity over frustration, helping you assess situations more objectively and question assumptions rather than jumping to conclusions.

    • Develop a Reflective Practice — When workplace tensions arise, take a moment to assess your reactions. Ask yourself, “What else might be true?” to challenge assumptions and consider different perspectives.
    • Embrace Acceptance Without Complacency — Not every difficult relationship can or needs to be changed. Sometimes, the best approach is to acknowledge the situation as it is while focusing on what is within your control — your response and your mindset.

    Your Teammates Are Your Safety Net

    The most enduring and meaningful work relationships go beyond just collaboration — they become a foundation of trust, support and shared experiences. Whether you’re covering lunch breaks for one another, offering help in times of need, or simply being a consistent presence through years of change, connections with colleagues reinforce that, while the work is important, the people behind it matter even more.

    • Invest in Your Work Relationships — Make time to build connections with colleagues beyond daily tasks. Small acts of support and camaraderie can create a lasting foundation of trust.
    • Recognize the Human Side of HR — HR professionals spend so much time supporting others, but you also need a strong network. Cultivating relationships within your team and with your CUPA-HR colleagues ensures that when challenges arise, you have a reliable safety net.

    In higher ed HR, the work you do is critical, but the relationships you build along the way are just as important. By fostering connection, practicing self-reflection and supporting your teammates, you create a stronger, more resilient workplace. Investing in these relationships not only makes the challenges more manageable but also makes our shared journey more meaningful.

    Related CUPA-HR Resources

    Our Work Matters: Gems From a Lifetime in Higher Ed HR (CUPA-HR’s Higher Ed HR Magazine)

    Leading With Kindness: Characteristics of Caring Work Cultures (CUPA-HR’s Higher Ed HR Magazine)

    Organizational Culture & Climate Toolkit

    Recalibrating Employee Recognition in Higher Education (CUPA-HR’s Higher Ed HR Magazine)



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  • Student loans: what counts as expenditure in national accounts

    Student loans: what counts as expenditure in national accounts

    Economic & Fiscal Outlook, Office for Budgetary Responsibility (March 2021), adapted from Tables 3.14 & 3.26

    I have constructed the table above from forecasts for Total Managed Expenditure and Financial Transactions taken from the Office for Budgetary Responsibility’s latest publication (it accompanied Wednesday’s Budget).

    It shows how newly issued student loans are now split into two components for the purposes of presentation in the National Accounts. The portion of loans that are expected to be repaid are classed as “financial transactions”, while the portion expected to be written off is recorded as capital expenditure. The latter scores in “public sector investment”, which was adopted as a new fiscal target prior to the pandemic (net investment cannot exceed 3% of national income), though the rules are currently under review.

    We can see that student loan outlay is expected to reach £20billion in the year to March 2021, rising to £23.6billion in five years’ time.
    The majority of new outlay is now expected to be written off and that share rises over the forecast period.
    By 2025/26 repayments on all existing loans are projected to re000000000000000ach nearly £5billion per year. (This figure has improved since the sale programme for post-2012 loans was abandoned, since the treasury now gets the receipts that would have gone to private purchasers).

    As mentioned in recent posts on here, the Department for Education only currently has an allocation of £4billion to cover the capital transfer / grant element of new loans and so it has to be granted large additional budgetary supplements each year. This situation has dragged on as the planned spending review has been postponed. We can now expect developments in the Autumn.


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