Tag: Crisis

  • The crisis in the youth sector is a big problem for universities

    The crisis in the youth sector is a big problem for universities

    It is hard for universities to see beyond their own sector crisis right now, but the crisis facing the youth sector today will be the problem of universities tomorrow.

    The youth sector in the UK greatly contributes towards supporting students and graduates of the future, but it is currently under threat and the deepest impact will come for those young people who face the highest barriers to accessing higher education.

    The youth sector engages young people to develop their critical skills for life, including how to build relationships with peers; resilience and developing social and emotional skills; and how to integrate into a community. Many within the higher education sector will recognise these as areas which students and graduates are also struggling with.

    At a time where universities are being called upon to widen access for young people, the reality is young people are facing narrower opportunities than ever. The challenge for widening participation teams will be multifaceted, including supporting attainment raising in schools; tackling entrenched views from schools and families of expectations of what their children can achieve; and providing the support needed for widening participation students to progress well once in higher education.

    So how can the higher education sector help ensure that the challenges the youth sector are facing today don’t become a nightmare for widening participation teams to tackle in the future?

    What is happening in the youth sector?

    The youth sector includes large organisations such as UK Youth, Scouts and Girlguiding, to smaller grassroots organisations who run clubs and activities in and out of schools and community centres across the country.

    There are many similarities between the crises facing the higher education sector and that of the youth sector. Much like universities, the youth sector has faced years of substantial defunding. A YMCA England and Wales report on The state of funding for youth services found that “local authority expenditure on youth services has fallen 73% in England and 27% in Wales since 2010-11” which “represents a real-term cut of £1.2bn to youth services between 2010-11 to 2023-24 in England, and £16.6m in Wales.”

    At the same time as these cuts, the rate of young people who are NEET (not in education, employment or training) is growing, with 13.2 per cent of 16-24 year olds reported as NEET in 2024, and 15.6 per cent of 18-24 year olds NEET. Both figures have increased compared to previous years, particularly in young men. These young people need support and youth services are increasingly unable to provide it.

    Organisations and charities who have been supporting the youth sector are closing at a rapid rate. The National Citizen Service (NCS), a national youth social action programme which has been running since 2009, has been cut by the Labour Government. Student Hubs, the social action charity I worked with which supported students to engage in social and environmental action, has closed. YMCA George Williams College, an organisation which supported the youth sector to improve monitoring, evaluation and impact of their activities closed on 31 March 2025 to the shock of many across the youth sector.

    Whilst the Government’s National Youth Strategy announced in November 2024 is welcome, it will not fix years of systematic underfunding of youth sector services.

    How will this crisis impact universities?

    David Kernohan’s analysis of the UCAS 2025 application figures shows that applications are down, with only applicants from the most advantaged quintile, IMD quintile 5, having improved. We are in the midst of what could be a big decline in the rate of students coming from disadvantaged backgrounds entering higher education, despite the transformative opportunities it provides.

    This comes at a time where there is greater expectation by the government and the regulator for universities to be proactive in supporting students’ and young people’s skills, learning and access to opportunity. In February the Office for Students announced successful providers in their latest funding round to deliver projects which tackle Equality of Opportunity Risk Register areas. The register supports universities to consider barriers in the student life cycle and how they might mitigate against these.

    Seeing the range of projects which have been awarded funding, it is clear that universities are being pushed to go further in imagining what their role is in shaping the lives of the students they engage, and it starts significantly earlier than freshers’ week. This funding shows that more emphasis is being put on universities to address barriers to participation by the Office for Students, and with the youth sector in crisis, this may need to become even wider if universities are to fulfil their access missions.

    Thankfully, there are actions universities can take now which will make a difference both to young people and widening participation teams.

    Tackling the problems together

    The youth sector cannot afford to wait. If universities want to be ready to meet the challenges of tomorrow, they need to build strong collaborative relationships with organisations already situated in communities whilst they are still here. Partnership with the youth sector offers an opportunity to enhance university strategic activity whilst making genuine social and economic impact.

    Universities could be doing more to provide expertise on monitoring and evaluation of youth activities, enhancing quality of local activities, and conducting research to support future outcomes. There’s an opportunity for universities to learn from these partnerships too, particularly because the youth sector has a range of expertise which is highly applicable to the work the sector is doing in broadening their widening participation and civic strategies. These partnerships will sometimes be informal and sometimes they might be formalised through knowledge exchange programmes like student consultancy.

    Students can play a big role in linking universities and youth services. Research conducted by the National Youth Agency in 2024 found “that fewer than seven per cent of respondents to a national survey of youth workers are under 26 years old”. There is a desperate need for youth workers and particularly under-30s to support the sector. Student Hubs’ legacy resources detail the approach we took to supporting students to volunteer in local schools, libraries and community centres to provide free support to young people as part of place-based programmes with universities.

    Universities and students’ unions have spaces they are looking to commercialise, whilst also trying to give students jobs on campus. Universities and students’ unions could work collaboratively with community groups to use spaces on campus, provide student work through staffing them, and in turn support young people and families to access campus facilities.

    The time is now

    One of the hallmarks of a crisis is communities coming together to meet challenges head on, and universities shouldn’t wait to be invited. Trust will need to be built and relationships take time to forge.

    The best time to start is now. Universities should mobilise whilst there is still a youth sector left to support, or the void left by the lack of youth services means universities’ involvement in young people’s lives is going to become even larger.

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  • The identity crisis of teaching and learning innovation

    The identity crisis of teaching and learning innovation

    Universities love to talk about innovation. Pedagogical innovation is framed as a necessity in an era of rapid change, yet those expected to enact it – academics – are caught in an identity crisis.

    In our research on post-pandemic pedagogical innovation, we found that the decision to engage with or resist innovation is not just about workload, resources, or institutional strategy. It’s about identity – who academics see themselves as, how they are valued within their institutions, and what risks they perceive in stepping beyond the status quo.

    Academics are asked to be both risk-taking pedagogical entrepreneurs and compliant employees within increasingly bureaucratic, metric-driven institutions. This paradox creates what we call the moral wiggle room of innovation – a space where educators justify disengagement, not necessarily because they oppose change, but because their institutional environment does not meaningfully reward it.

    The paradox of pedagogical innovation

    During the pandemic, universities celebrated those who embraced new digital tools, hybrid learning, and flexible teaching formats. “Necessity breeds innovation” became the dominant narrative. Yet, as the crisis has subsided, many of these same institutions have reverted to rigid processes, managerial oversight, and bureaucratic hurdles, making innovation feel like an uphill battle.

    On paper, universities support innovation. Education strategies abound with commitments to “transformative learning experiences” and “sector-leading digital education.” However, in practice, academics face competing pressures – expectations to drive innovation while being weighed down by institutional inertia.

    The challenge is not just about introducing innovation but sustaining it in ways that foster long-term change. While institutions may advocate for pedagogical innovation, the reality for many educators is a system that does not provide the necessary time, support, or recognition to make such innovation a viable, sustained effort.

    The result? Many feel disillusioned. As one academic in our research put it:

    I definitely think there’s a drive to be more innovative, but it feels like a marketized approach. It’s not tangible – I can’t say, ‘Oh, they’re really supporting me to be more innovative.’ There’s no clear pathway, no structured process.
    Academic at a post-92 university

    For some, engaging in pedagogical innovation is a source of professional fulfilment. For others, it is a career gamble. Whether academics choose to innovate or resist depends largely on how their identity aligns with institutional structures, career incentives, and personal values.

    Three identity tensions shaping pedagogical innovation

    Regulated versus self-directed identity Institutions shape identity through expectations: teaching excellence frameworks, fellowship accreditations, and workload models dictate what “counts” in an academic career. Yet, many educators see their professional identity as self-driven – rooted in disciplinary expertise and a commitment to students. When institutional definitions of innovation clash with personal motivations, resistance emerges.

    As one participant put it:

    When you’re (personally) at the forefront of classroom innovation…you’re constantly looking outwards for ideas. Within the institution, there isn’t really anyone I can go to and say, ‘What are you doing differently?’ It’s more about stumbling upon people rather than having a proactive approach to being innovative. I think there’s a drive for PI, but it feels like a marketised approach.
    Academic at a post-92 university

    For some, innovation is an extension of their identity as educators; for others, it is a compliance exercise – an expectation imposed from above rather than a meaningful pursuit.

    This tension is explored in Wonkhe’s discussion of institutional silos, which highlights how universities often create structures that inadvertently restrict collaboration and cross-disciplinary innovation, making it harder for educators to engage with meaningful change.

    Risk versus reward in academic careers Engaging in pedagogical innovation takes time and effort. For those on teaching and scholarship contracts, it is often an expectation. For research and scholarship colleagues, it is rarely a career priority.

    Despite strategic commitments to pedagogical innovation, career incentives in many institutions still favour traditional research outputs over pedagogical experimentation. The opportunity cost is real – why invest in something that holds little weight in promotions or workload models?

    As one academic reflected:

    I prioritise what has immediate impact. Another teaching award isn’t a priority. Another publication directly benefits my CV.

    Senior leader at a Russell Group university

    Until pedagogical I is properly recognised in career progression, it will remain a secondary priority for many. As explored on Wonkhe here, the question is not just whether innovation happens but whether institutions create environments that allow it to spread. Without clear incentives, pedagogical innovation remains the domain of the few rather than an embedded part of academic practice.

    Autonomy versus bureaucracy Academics value autonomy. It is one of the biggest predictors of job satisfaction in higher education. Yet pedagogical innovation is often entangled in institutional bureaucracy (perceived or real) through slow approval processes, administrative hurdles, and performance monitoring.

    The pandemic showed that universities can be agile. But many educators now feel that flexibility has been replaced by managerialism, stifling creativity.

    I’ve had people in my office almost crying at the amount of paperwork just to get an innovation through. People get the message: don’t bother.

    Senior leader at a Russell Group university

    To counteract this, as one educator put it:

    It’s better to ask forgiveness afterwards than ask permission beforehand.

    Senior leader at a Russell Group university

    This kind of strategic rule-bending highlights the frustration many educators feel – a desire to innovate constrained by institutional red tape.

    Mark Andrews, in a Wonkhe article here, argues that institutions need to focus on making education work rather than simply implementing digital tools for their own sake. The same logic applies to pedagogical innovation – if the focus is solely on regulation, innovation will always struggle to take root.

    Beyond the rhetoric: what needs to change

    If universities want sustained innovation, they must address these identity tensions. Pedagogical innovation needs to be rewarded in promotions, supported through streamlined processes, and recognised as legitimate academic work – not an optional extra.

    This issue of curriculum transformation was explored on Wonkhe here, raising the critical question of how universities can move beyond rhetoric and make change a reality.

    The post-pandemic university is at a crossroads. Will pedagogical innovation be institutionalised in meaningful ways, or will it remain a talking point rather than a transformation? Academics are already navigating an identity crisis – caught between structural constraints, career incentives, and their own motivations. Universities must decide whether to ease that tension or allow it to widen.

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  • From crisis to community: engaging students in post-pandemic classrooms

    From crisis to community: engaging students in post-pandemic classrooms

    School and other learning environments are often a safe place for students who have difficult home lives.

    I know, I was one of those students. I take that knowledge into every classroom that I enter, and my understanding of student engagement and student experience are woven into my pedagogy of care and teaching to transgress.

    I cannot, (and do not wish to!) separate my lived experience from my teaching. As someone who dropped out of the university that I now work at, I do have an interesting insight into building community and belonging into the curriculum.

    As I wrote here with Lisa Anderson, we require a radical shift in how we consider the needs of students. I want every student in my classroom to experience it as a safe and welcoming space.

    These are not buzzwords or trends, it is how I ensure that students are able to learn – I want them to be in the room. Teaching is a relational activity that requires commitment, experience, honing our craft and being willing to adapt.

    The university sector is not in a good place, and as committed as I am to my research, it is teaching that brings me joy and new ideas every single time I enter the classroom. When we teach to transgress, it is for us as much as it is for the students.

    The classroom reminds me of what is possible. Engaging strongly with the literature of the UK’s leading emergency and disaster planner, Lucy Easthope, I recognise the education will be impacted forever by the pandemic, and I want to play my part in the recovery.

    Crime, justice and the sex industry

    I lead the largest optional final year module in my department, with 215 registered students, based on my 23 years’ experience of the sex industry. It was a community of care that got me here, with colleagues from around the country (and globe!) sharing material and ideas with me when I launched this module in 2020. Collaboration and teaching go hand-in-hand and we must allow time for this.

    The module is underpinned by my nonlinear pedagogy which I write about here. The design empowers students to have control over the direction and pace of their learning. All content is uploaded to our virtual learning environment Canvas in week one. There are weekly recorded lecture summaries, and 2-hour weekly workshops.

    The content also includes a comprehensive library reading list, weekly reading folders, watch folder and collaborative tools.

    This year the module is celebrating its fifth birthday and the student engagement is better than ever before. Here are some things that I have learned and that I am reflecting on.

    A welcoming classroom and learning names

    Where possible, I always enter the classroom ten minutes before class begins (this is definitely not always possible in a large and busy campus with extreme demands on estates and our time) to provide a prepared and calm setting for students to arrive. This is also helpful for me as a neurodiverse teacher.

    I like to greet students as they arrive, and learn names wherever possible (photo class lists are your friend).This sets the tone for our warm and welcoming teaching community. It demonstrates the way in which we will invite peers to contribute and talk through the content. It may seem a small thing, but it makes a huge difference to teaching and learning.

    Front-loaded prep

    As a dyslexic I need to be prepared. This is a large module, and a busy teaching load. I spend the weeks before semester begins frontloading my prep so that I am ready to go. This involved re-recording the summary E lectures, updating workshop materials, sheets, reading folders, module guides, etc.

    Visitors to my office are surprised to see a row of 12 piles along the floor- with each week’s content printed out, highlighted, and ready to go. I am always very grateful once semester starts that I took the time to do this. It creates a calm tone to classes that students explicitly comment on.

    Lesson plans

    This year I went old-school in multiple ways, including buying a hardback lesson planner, in which I mapped out the learning objectives for every workshop – mapping against learning outcomes for the module.

    Physically mapping these out, with prompts, links to the readings and case studies, was something that students positively picked up on. This also ensured adaptability and that I was reflecting upon and updating my material. Students need calm and expert guidance; experienced teachers are key.

    Workbooks

    Acting on student feedback from the previous year, I designed a workbook that students can print out or use digitally. Students always make a lot of notes on this module, and the workbook helps them with organising those thoughts. In class, I was very pleased to see rows of pink workbooks looking back at me.

    The workbook also includes space for questions, and learners can bring this to my student support hours. I have been learning a lot from school teachers, and recognising how much extra structure students need post-pandemic.

    Learning through tempo

    I made an active decision this year to experiment with the tempo of each workshop class, with differences even between some workshop groups. This was in response to student feedback who wanted some slower sessions in order to read in class, and more time to talk with their groups/peers.

    This was music to my ears (pun absolutely intended) and it made me reflect on the pace and rhythm of my classes. I am a high-energy teacher and I like to pack a lot into classes, but stripping (pun not intended!) some of this back to create quieter time (for class reading) and slower sessions with more time for groups to talk, has been a game-changer. Students actively requesting some slower workshops so they could read together in class, was amazing to witness. Students reacted overwhelmingly positively to my ability to respond and adapt.

    Learning through play

    It is interesting in this post-disaster period of the pandemic to witness students enjoying, and requesting, playful activities in class. As I argue here, we need to build community into the curriculum to boost attendance.

    Poster paper and felt tip pens might have attracted horrified faces a few years ago and a low uptake, but this year, every single “play” activity that I have offered has been taken up by almost every student. I always offer a range of engagement tools, with non-verbal options such as our collaborative google doc, padlet, and other online tools, and I offer the option for sheets, paper, pens etc.

    A welcoming, hospitable classroom where students know they are being considered, pays dividends in engagement and mutual respect. Once students feel safe and able to take risks, no matter how low-stakes, they open up, and engage in difficult and complex debates.

    One group activity looked at sexual entertainment venue closures using five different pieces of coloured card to map out key findings from two different journal articles, identify and apply concepts from earlier weeks in the module, examples of venue closures, and examples of campaign group discourse.

    A “fun” activity that involves deep critical thinking and the ability to successfully weave together multiple forms of evidence to formulate a convincing argument. I then took a photo of the giant map we all created across the module. Every single student wanted to take part; students are actively seeking community and togetherness within the classroom.

    As Treasa Kearney and I argue here, campus should be a treasured space that offers valuable connections to students.

    The activity with foam stickers, which I thought students would resist, was the most popular activity of the semester (after the guided walk, below). Through the mechanism of light-hearted play, students successfully navigated a tricky and sensitive topic examining the harms, dangers and exploitation associated with online sex work. We ended up with students stickering their laptops, phones, their workbooks, and themselves! We cannot forget that these are all students of the pandemic, they missed out on so many opportunities to interact with peers. They are embracing every opportunity to connect with each other within timetabled sessions.

    Guided walk

    Another activity on the module (and the one that students most favourably comment on) is our guided walk of sexual entertainment venues in Liverpool city centre. I provide online material for accessibility purposes recognising that not all students can walk around the city, or may not wish to.

    For students who attend, we map out the city in terms of gendered harm and risk, and I give a lecture inside of a sexual entertainment venue that opens exclusively for our class. This brings the Policing and Crime Act 2009 to life, and gives students a unique insight into what the key texts are discussing. It is also very much a community building exercise, with a large proportion of our module cohort in attendance. Learning outside of the classroom is very important for student engagement.

    Scaffolding learning

    I intentionally choose to layer texts: curating texts of various complexity, using tools such as padlet. Students choose what texts to access based on their own areas of interests and confidence, as they progressively build up skill and academic knowledge of the area. This ensures that the module is accessible to all students, with learners challenged at a point which feels appropriate for them.

    It also means that students always have supported content to work with. In week ten, we looked at the media, and we returned to a key text from week eight, to apply three media myths from a journal article to three documentary clips. Using worksheets, the students demonstrated a sophisticated ability to apply a criminological concept to media sources.

    Responding to ongoing feedback

    Building a rapport with students through modelling a pedagogy of care and inclusion, equips students with the ability to provide feedback throughout the semester. Students appreciate the wealth of resources available from the beginning of semester, but others may feel overwhelmed with choice.

    In rapid response to student feedback, I started to provide recommended readings in addition to the large selection. Students appreciated this speedy closing of the feedback loop, and being valued co-producers of the module approach. The student feedback for the module was the best yet.

    Accessible assessment as the default position

    With growing numbers of students experiencing health issues, it is good practice to think of accessibility as the default position, not an additional bolt-on. I am in favour of different modes of assessment that students can choose from, or developing an assessment that can be approached in different ways. I have written here about my letter assessment, inspired by the work of Katie Tonkiss. Students often feel worried about “academic writing”, and this assessment allows students to use the first person, and to use a more colloquial writing tone if desired. The students develop a nuanced, convincing and influential writing style, with the ability to hold conflicting and competing harms in tension.

    Ultimately, it is about remembering that teaching is a huge privilege and blessing. We get to have an impact on so many people and play a part in shaping ideas and innovations of the future. I will never lose the gratitude for getting to do this job and remembering where I come from.

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  • Practical Lessons for Leaders in Crisis (opinion)

    Practical Lessons for Leaders in Crisis (opinion)

    Crises are an inevitable part of leadership, challenging the resilience of both leaders and institutions. In these moments, leaders must make tough decisions under immense pressure, and how we respond can shape the outcome of the crisis and the legacy we leave behind. It’s not just about surviving the storm but also about learning from it, adapting and coming out stronger on the other side.

    The lessons shared in this essay provide practical guidance to help higher education leaders face crises with clarity and purpose, from fostering open communication to prioritizing the well-being of your team. These insights reflect hard-earned experiences and are grounded in the values that carry us forward, even when the path feels uncertain.

    Be the Buffalo

    Have you heard the story of the buffalo? When a storm approaches, many animals instinctively run away from the storm. But because storms move swiftly, by running away, they can prolong their exposure when the storm catches up to them. Buffalo, however, face storms head-on, running into them instead of away from them, minimizing their time in adversity.

    In crisis leadership, this means confronting the situation directly often resolves it faster and builds resilience. Sometimes, that means intentionally thinking about what is happening, giving yourself time to process it and trying to accept the reality. Avoid the temptation to ignore problems or hope they dissipate on their own. Acknowledge reality, process the pain and release its grip on your focus. Facing a crisis with courage and clarity accelerates recovery and strengthens leadership.

    Keep the End in Mind

    From the moment the crisis begins, envision what recovery looks like. Protect your institution and team while safeguarding critical relationships. This mindset helps you pivot from managing the immediate challenges to laying the groundwork for a return to normalcy and stability. Avoid impulsive decisions that can have long-term consequences.

    Equally important is how you support your team, particularly those who are on the front lines of the crisis, feeling its weight acutely. By keeping the end in mind, you can better prioritize your team’s well-being. For instance, ensure they have the resources, communication and guidance they need to navigate the storm. Protect them from unnecessary fallout by taking on more external pressure when possible. A team that feels supported and valued during a crisis will emerge better and more unified in its aftermath.

    Also stay mindful of your future self—the leader who will look back on this period and assess the outcomes and the approach. Treat every interaction carefully, knowing that future collaboration often depends on how you conduct yourself during difficult times.

    Do the Next Right Thing

    In a crisis, the path forward often feels murky and overwhelming and the pressure to anticipate every possible scenario can be paralyzing. Simplify your focus: Break the challenge into manageable steps and identify the next critical decision. For instance, in a financial crisis, the next right thing might be to prioritize cost-cutting measures. Ask, “What is the next right thing?” and then focus on that.

    In other words, break the challenge into manageable steps and identify the next critical decision. Not every decision carries the same weight; some choices will matter more than others in the short term. Taking a moment to identify what requires immediate action versus what can wait is essential. Trust your instincts and lean on your values.

    Remember, no single decision will end a crisis, but a series of thoughtful, well-executed actions can. By consistently doing the next right thing, you’ll build momentum, foster confidence and guide your institution toward recovery.

    Rise Above the Fray

    Crises test your composure. When you’re down and out and your back is against the wall, it is natural to want to fight back—to stand up for yourself or defend your organization. While the instinct to protect or retaliate can be strong, rising above the fray—staying calm, measured and professional—reflects well on you and your organization. Your actions during a crisis set the tone for your team and how external stakeholders perceive your leadership. By maintaining your composure, you can instill a sense of control and confidence in your team and stakeholders.

    During a crisis, emotions often run high and others may act in ways that disappoint or frustrate you. These moments are as much a reflection of their character as they are a test of your own. Respond with integrity and intention, ensuring actions align with your values. Anchor yourself fairly and professionally, leading by example. How you act in these moments defines your leadership and shapes your legacy.

    Seek Help Early

    No leader faces a crisis alone. When a storm comes, take a moment to think, “Who might be able to help me?” Asking for help from legal counsel, crisis communication experts or trusted advisers is essential. These professionals offer critical perspectives and solutions. By involving them early, you give yourself and your team the advantage of informed, strategic guidance.

    Equally important is leaning on your network and reaching out to colleagues who have faced similar challenges for their lessons learned, moral support and practical insights to help you navigate the complexity of the crisis. Asking for help is a strength, not a weakness, and ensures you emerge from the crisis with relationships and trust intact.

    Rethink Public Relations in the Age of Social Media

    There was a time when saying “no comment” or ignoring a media inquiry was the worst kind of public relations. Traditional public relations strategies may not apply in today’s social media–driven world. Not every media inquiry or rumor warrants a response. Prioritize credible sources and local media relationships critical to your institution’s reputation.

    Avoid the trap of engaging with nonconstructive voices. Strategic silence can sometimes be the best action, allowing your focus to remain on the broader recovery effort.

    Support the Core and Reassure the Whole

    Crises often pressure a core team—typically leadership and crisis managers. Support these individuals with clear communication, resources and guidance. A supported core team can act decisively and confidently, which is essential for effective crisis management.

    At the same time, safeguard your broader community—your students, employees and other stakeholders—by shielding them from unnecessary distractions, allowing them to stay focused on the institution’s vision and mission. Clear, empathetic communication reassures stakeholders and sustains trust, morale and well-being.

    This Too Shall Pass—Find the Lessons

    Crises feel all-encompassing at the moment—when you’re in the thick of it, it is easy to think life will never be the same again—but they are temporary. Remind yourself that leadership and life will return to normal.

    Once the storm passes, reflect on the experience. Adversity shapes us, often in ways we don’t immediately recognize. What lessons has this crisis taught you about leadership, resilience and institutional dynamics? Growth frequently emerges from adversity, preparing you for future challenges.

    Take Care of Yourself

    When a crisis hits, dealing with that crisis becomes your sole focus. Self-care during a crisis is both essential and challenging. Your capacity to lead diminishes without rest, nutrition and mental reprieve. Prioritize habits that sustain you while giving yourself grace. Some things—like a full inbox or a missed task—can wait.

    Strong habits built before crises ensure you have the reserves needed for long-term endurance. Leadership, like endurance, depends on maintaining your strength for the long haul.

    Manage Stakeholders Thoughtfully and Lead With Humility

    Crises reshuffle priorities; stakeholder needs will inevitably shift. Identify the most impacted and influential, tailoring communication to meet their needs. Internal stakeholders often need reassurance, while external groups may require clarity, particularly when misinformation or media scrutiny complicates the narrative.

    Crises also remind us of our fallibility. Adopt humility and seek diverse perspectives to uncover blind spots and improve decision-making. Leading with humility signals strength, not weakness. It demonstrates that you value thoughtful, intentional leadership over impulsive reactions and earns the trust and respect of those you serve.

    Final Thoughts

    Crisis leadership is both a test and a teacher. The lessons it imparts— about resilience, humility and strategic focus—are hard-earned but invaluable. By embracing these principles, leaders can survive crises and emerge more self-aware and better prepared for future challenges.

    Janet N. Spriggs, Ed.D., is president of Forsyth Technical Community College in North Carolina. Paula Dibley, Ed.D., is chief officer of student success and strategic innovation at Forsyth Technical Community College.

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  • Leadership Matters During Crisis – EducationDynamics

    Leadership Matters During Crisis – EducationDynamics

    Over the past few weeks, we have heard from some accomplished communications and marketing professionals that these campus positions are being eliminated or entangled in budget battles. Those of us who have had the opportunity to work in this field for decades know that, especially during “challenging” times, this type of short-term thinking will have negative, long-term consequences. 

    Consider the state of affairs and public perception of higher education. If ever there was a time for colleges and universities to amplify and demonstrate an institution’s value, including reaching new audiences and those already in the fold, it is now. 

    For college and university presidents and chancellors, leadership includes watching the horizon and longer-term planning, even as the ground shifts more frequently today. There is no time to coast or risk needing to recover lost reputational ground. Yet that risk is absolute without a steady, if not bold, approach to the work of campus communications and marketing professionals focused on defining, elevating and protecting an institution’s reputation and thereby helping to drive revenue. Supporting student enrollment, engagement and retention is a given for these dedicated staff members. Add the internal communications (remember COVID messaging and how people’s lives were at stake?), issues management, crisis communications and fundraising-related needs to the new kid on the block for many: strengthening your institution’s advocacy-related communications. This work is all core to institutional competitiveness and resilience.

    Now that we have convinced you, here are suggestions for building on your team’s successes:

    • Keep your communications and marketing team resourced and motivated. Support professional development opportunities, such as conferences, webinars hosted by national higher education organizations, including the American Council on Education, inviting speakers to “Zoom in” or tapping existing on-campus expertise. This doesn’t need to be costly, and such investments pay off.
    • Agree to participate in local, regional and national visibility opportunities. Your words will matter, especially as president or chancellor, and can set a campus-wide tone. Coaching and editing counsel are readily available to you in advance of these opportunities.
    • Include campus communicators and marketers early and often in strategic decision-making. They see around corners and will be mindful of risk and reward. The best in this field will speak truth to power and steer effectively.
    • Encourage your team to connect with those whose communications and marketing efforts you’ve admired from afar. The higher ed communications and marketing professionals community, including groups such as PRSA’s Counselors to Higher Education and CASE, is generous and thoughtful, open to learning from each other’s successes and missteps.
    • Show up for your team. A few minutes of in-person appreciation go a long way for those not often recognized for the impact of their work.

    It boils down to this: How will anyone know just how impressive your students, faculty and staff are, the impact on your community and your institution’s groundbreaking research, if your institution does not have the structure and the best people to show and tell these stories in earned, owned and shared media channels? How do we expect to have the buy-in and build greater awareness and understanding of the value of higher education? Consider who you want to tell your institution’s stories and how, namely from an informed and experienced perspective, as you also consider the alternative during a tighter budget cycle. Finally, please know that we stand ready to partner with you and your team to help you make your mark.

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  • Solving our literacy crisis starts in the lecture hall

    Solving our literacy crisis starts in the lecture hall

    Key points:

    The recent NAEP scores have confirmed a sobering truth: Our schools remain in the grips of a literacy crisis. Across the country, too many children are struggling to read, and too many teachers are struggling to help them. But why? And how do we fix it?

    There are decades of research involving thousands of students and educators to support a structured literacy approach to teaching literacy. Teacher preparation programs and school districts across the nation have been slow to fully embrace this research base, known as the science of reading. Since 2017, consistent media attention focused on the literacy crisis has created a groundswell of support for learning about the science of reading. Despite this groundswell, too many educators are still entering classrooms without the skills and knowledge they need to teach reading.

    While there is steady progress in teacher preparation programs to move toward the science of reading-aligned practices, the National Council on Teacher Quality’s latest report on the status of teacher preparation programs for teaching reading (2023) still shows that only 28 percent of programs adequately address all five components of reading instruction. Furthermore, according to the report, up to 40 percent of programs still teach multiple practices that run counter to reading research and ultimately impede student learning, such as running records, guided reading, leveled texts, the three cueing systems, etc. This data shows that there is still much work to be done to support the education of the teacher educators responsible for training pre-service teachers.

    The disconnect between theory and practice

    When it comes to literacy instruction, this problem is especially glaring. Teachers spend years learning about teaching methods, reading theories, and child development. They’re often trained in methods that emphasize comprehension and context-based guessing. However, these methods aren’t enough to help students develop the core skills they need to become proficient readers. Phonics–teaching students how to decode words–is a critical part of reading instruction, but it’s often left out of traditional teacher prep programs.

    One primary reason this disconnect happens is that many teacher prep programs still rely on outdated methods. These approaches prioritize reading comprehension strategies that focus on meaning and context, but they don’t teach the foundational skills, like phonics, essential for developing fluent readers.

    Another reason is that teacher prep programs often lag when it comes to incorporating new research on reading. While the science of reading–a body of evidence built from decades of research and studies involving thousands of students and educators about how humans learn to read and the instructional practices that support learning to read–has been gaining deserved traction, it’s not always reflected in the teacher preparation programs many educators go through. As a result, teachers enter classrooms without the knowledge, skills, and up-to-date methods they need to teach reading effectively.

    A way forward: Structured literacy and continuous professional development

    For real progress, education systems must prioritize structured literacy, a research-backed approach to teaching reading that includes explicit, systematic instruction in phonics, decoding, fluency, and comprehension. This method is effective because it provides a clear, step-by-step process that teachers can follow consistently, ensuring that every single student gets the support they need to succeed.

    But simply teaching teachers about structured literacy is not enough. They also need the tools to implement these methods in their classrooms. The goal should be to create training programs that offer both the theoretical knowledge and the hands-on experience teachers need to make a lasting difference. Teachers should graduate from their prep programs not just with a degree but with a practical, actionable plan for teaching reading.

    And just as important, we can’t forget that teacher development doesn’t end once a teacher leaves their prep program. Just like doctors, teachers need to continue learning and growing throughout their careers. Ongoing professional development is critical to helping teachers stay current with the latest research and best practices in literacy instruction. Whether through in-person workshops, online courses, or coaching, teachers should have consistent, high-quality opportunities to grow and sharpen their skills.

    What do teacher educators need?

    In 2020, the American Federation of Teachers published an update to its seminal publication, Teaching Reading is Rocket Science. First published in 2000, this updated edition is a collaboration between the AFT and the Center on Development and Learning. Although some progress has been made over the past 20 years in teaching reading effectively, there are still too many students who have not become proficient readers.

    This report outlines in very specific ways what pre-service and in-service teachers need to know to teach reading effectively across four broad categories:

    1. Knowing the basics of reading psychology and development
    2. Understanding language structure for word recognition and language comprehension
    3. Applying best practices (based on validated research) in all components of reading
    4. Using validated, reliable, efficient assessments to inform classroom teaching

    There should be a fifth category that is directly related to each of the four areas listed above: the knowledge of how to address the specific oral language needs of multilingual learners and speakers of language varieties. Structured, spoken language practice is at the heart of addressing these needs.

    Moving forward: Reimagining teacher training

    Ultimately, fixing the literacy crisis means changing the way we think about teacher preparation and ongoing professional development. We need to create programs that not only teach the theory of reading instruction but also provide teachers with the practical skills they need to apply that knowledge effectively in the classroom. It’s not enough to just teach teachers about phonics and reading theory; they need to know how to teach it, too.

    Literacy instruction must be at the heart of every teacher’s training–whether they teach kindergarten or high school–and ongoing professional development should ensure that teachers have the support they need to continuously improve.

    It’s a big task, but with the right tools, knowledge, and support, we can bridge the gap between theory and practice and finally begin to solve a literacy crisis that has stubbornly endured for far too long.

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  • Colorado reversal on misgendering ban is a crisis averted but a danger revealed

    Colorado reversal on misgendering ban is a crisis averted but a danger revealed

    Colorado just dodged a constitutional bullet. Not a legislative win so much as a near-miss.

    The Kelly Loving Act, named after a trans person killed in the Club Q mass shooting in Colorado Springs in 2022, started out as a sweeping and constitutionally suspect bill aimed at protecting transgender individuals from discrimination, but trampling the First Amendment in the process.

    The bill would have classified misgendering and deadnaming in certain contexts as unlawful under the Colorado Anti-Discrimination Act. Its most controversial provision said that if a parent doesn’t use their child’s preferred pronouns, that must be considered “coercive control” in any custody dispute. This would have negatively impacted a parent’s case for custody of their child, regardless of any other context.

    The original bill would have also required parents, journalists, business owners, and educators to use people’s chosen names and pronouns in every piece of public-facing content, from news articles to school newsletters.

    But the Constitution protects the right to call others by any name or pronoun under the sun, even if it causes hurt or offense. Forcing people to use particular language, even with the intention of inclusivity, is compelled speech, and the First Amendment generally forbids it.

    The test of a free society is not how well it protects popular speech, but how well it protects speech that others find uncomfortable or even offensive.

    This important principle also protects the rights of people in states whose government officials would seek to require that people be deadnamed and misgendered, or prohibit other expression in support of trans or queer causes. The First Amendment blocks that kind of speech restriction as well.

    Of course, any speech, including declining to use a child’s preferred pronouns, can be part of a broader pattern of abuse that would be appropriate to consider in decisions about the custody of children. The problem was that the bill automatically counted this speech as a legal mark against parents, regardless of any further context. This served to effectively force all parents to adopt the state’s preferred speech, lest they one day face a custody battle and risk losing their children because of it.

    Another concern was that the Kelly Loving Act included “pre-publication requests” for publishers to use preferred names and pronouns, signaling that the law may be used against journalists simply for quoting a legal name in a criminal proceeding or publishing information already in the public domain that contradicts someone’s preferences or identity. This raised serious concerns that the law could chill legitimate journalistic expression and infringe on press freedoms protected by the First Amendment.

    Thankfully, its sponsors stripped all three provisions — misgendering, deadnaming, custody — out before the state senate approved the bill this week.

    Colorado’s lawmakers did the right thing by cutting these provisions. But we should still reflect on what happened because while the final bill is harmless, the impulse behind it is not.

    There are those in America who believe the state should address speech they oppose by compelling citizens to use approved words, or forbidding them from using disapproved words. This goes beyond political correctness to coercive control, to use a familiar term.

    The right is no stranger to this kind of behavior either. Florida’s Stop WOKE Act, which aims to control what can or cannot be said about race and gender in classrooms and workplaces under the guise of anti-discrimination law, is no better. After FIRE filed a lawsuit challenging the law, a federal court halted enforcement of key parts of it.

    If you think it’s dangerous for Florida’s legislators to have the power to police speech in public school classrooms, then you should find it equally outrageous for Colorado legislators to try to mandate what pronouns parents can use with their own children in their own homes or journalists can use when reporting stories.

    When a state starts dictating which words are acceptable in public discourse and private discussion, it jumps headlong into the culture wars, telling everyone to fall in line or face the consequences.

    Sadly, this is nothing new. Milton, Locke, and Voltaire all warned against the dangers of governments trying to manage thought. In Areopagitica, Milton argued for the liberty to know and argue freely “above all liberties.” In our wisdom, we Americans took note and enshrined this liberty in our First Amendment, understanding it is the one that protects the rest.

    In A Letter Concerning Toleration, Locke eloquently wrote “the care of souls is not committed to the civil magistrate, any more than to other men.” In other words, the state has no business telling you what to think or say any more than your fellow citizens.

    That is not how a free society operates, and that is why in West Virginia v. Barnette, the Supreme Court famously struck down a rule requiring students to salute the flag. In the words of Justice Robert H. Jackson, “If there is any fixed star in our constitutional constellation, it is that no official, high or petty, can prescribe what shall be orthodox in politics, nationalism, religion, or other matters of opinion.”

    Thankfully, we live in a country where the government doesn’t get to tell you what you have to say or what you must believe. The test of a free society is not how well it protects popular speech, but how well it protects speech that others find uncomfortable or even offensive.

    The revisions to this bill should be counted as a victory for the good people of Colorado. But we should also be concerned this was such a close shave in the first place because it indicates a dangerous impulse lurking in our culture. If people want to lead on inclusion, they must do so by persuasion, not coercion.

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  • The Silent Crisis: Bullying Among Nurse Educators in Higher Education – Faculty Focus

    The Silent Crisis: Bullying Among Nurse Educators in Higher Education – Faculty Focus

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  • Another year, another teacher supply crisis…

    Another year, another teacher supply crisis…

    Today on the HEPI blog, John Cater revisits a quarter-century of teacher education policy to consider how we can solve the teacher supply crisis – read on below.

    And Amira Asantewa and Reuel Blair explore how growing social capital – not just academic engagement – is key to tackling the widening Black-white degree awarding gap in UK universities in a powerful reflection on identity, belonging and community. Read that piece here.

    • Dr. John Cater was Vice-Chancellor of Edge Hill University from 1993-2025 and member of the Board of the Teacher Training Agency and its successor body from 1999-2006.  He also chaired the Joint UUK/GuildHE Teacher Education Advisory Group (2013-2019) and is the author of HEPI Policy Paper 95, Whither Teacher Education and Training (2017).

    Twenty-five years ago, the attraction of teaching was on the wane, and universities’ enthusiasm for training teachers was sinking fast. The Evening Standard’s billboards screamed, ‘Schools in Crisis’ as the capital’s schools closed on Fridays or brought pupils in for just half-days because of a shortage of teachers.  

    Fast forward to 2025, and the recent National Foundation for Educational Research (NFER) publication, Teacher Labour Market in England 2025, has reached the newsstands, prompting the same headlines: ‘Schools in Crisis’.

    But two and a half decades ago, it was turned around.  A serious attempt to tackle teacher workloads (WAMG, the Workload Allocation Model Group) was put in place, with ‘guaranteed’ non-contact preparation time and a rapid increase in the number and responsibilities of teacher support workers ((Higher Level) Teaching Assistants).  And one of the most effective marketing campaigns, No-One Forgets a Good Teacher, was launched.

    These are more sceptical, more cynical times, and the challenges of teaching are well understood, but there are strategies which could ameliorate the current crisis.

    1. A Better Product. Teaching is a ‘present in person’ profession.  No class of thirty adolescents is going to be controlled, still less educated, by an unattended whiteboard.  But, particularly in secondary education, rolling up a teacher’s preparation time into a single day, even fortnightly, which could be worked from home, would make the profession more attractive to many.  And most school staffrooms need to move into the twenty-first century if they are to match working conditions in the wider world.
    2. Better Marketing.  Teaching is a vocation, and the opportunity to change lives and create life chances still resonates with many.  A focus on case studies (Tony Blair and Eric Anderson being amongst the best-remembered from the above campaign), moving from the abstract to the relatable, have proved effective in the past. 
    3. A Partnership Approach.  Too often, the relationship between the state and its agents and training providers has been driven by a contractual ‘purchaser/ provider’ model, characterised by mutual distrust.  Similarly, school and college participation in the renewal of the profession, for example, by offering placements and link tutors, has been discretionary and often wrapped in a cash nexus.  Some universities are also unnerved by the risk to brand and reputation inherent in the inspectorial process, particularly when teacher training consists of a very small proportion of their portfolio (a concern which can also relate to apprenticeship provision).  If scrutiny is accepted by all to be risk-based and proportionate, resource is released to focus on both areas of concern and the sharing of best practice.
    4. Supporting Teaching as well as Training.  Incentivising training has its merits, and the NFER Report does indicate a weak correlation between bursaries and the take-up of training places, but training is not teaching.  If you have to offer £27,000 to persuade someone to train, are you sending an implicit message about the desirability of the profession you may enter?  And, whilst starting salaries (now at least £30,000 per annum outside London) have improved, the financial incentives for taking increased responsibility are widely regarded as insufficiently attractive to keep teachers in the profession.
    5. Re-visit Repayments.  The lowering of the student loan repayment threshold to £25,000 in 2023 and the extension of the loan term penalises those in the lower-middle salary range – teachers, nurses, social workers – whilst those on higher salaries benefit from lower interest payments.  Simply in the interest of fairness, it needs re-visiting.
    6. Fee forgiveness. Teacher retention is an even bigger issue than teacher recruitment, with over a third of all entrants leaving the profession within five years.  London Economics and the Nuffield Foundation, amongst others, have repeatedly highlighted the limited cost of writing off outstanding student loans for those who provide a decade or more of service, a cost which would be eliminated fully when reduced recruitment and training costs and anticipated improvements in service quality are taken into account.  
    7. Key worker accommodation.  The demise of public sector housing and the lack of available and affordable rental accommodation has severely restricted teacher mobility and teacher supply, with particular challenges in high-cost locations (such as the Home Counties).  Part of the current Government’s drive to construct 1.5m new homes should place key worker housing close to the top of the priority list.

    In the aftermath of the Chancellor’s Spring Statement, the issue of productivity looms large.  A highly educated and committed workforce is integral to the future of the UK economy, and a ready supply of well-qualified, passionate teaching professionals is the building block on which that economy can thrive.

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  • Why Not Flexible Transfer for All, Not Just in Crisis?

    Why Not Flexible Transfer for All, Not Just in Crisis?

    Meet Estevan, featured by Texas A&M University–Corpus Christi as a Transfer Student Success Story. Estevan benefited from a high degree of personalized support—including advising on course selection and financial aid planning—that helped him identify a clear path to transfer in his major of choice. Such personalized support helped Estevan thrive and make the dean’s list after transferring.

    Estevan’s story is one of the many inspiring success stories about transfer students we hear every day, even when the odds seem stacked against them. For example, we know that 80 percent of community college students nationwide intend to complete a bachelor’s degree, yet only 31 percent transfer to a four-year institution within six years of entry. When they succeed in transferring, transfer students often outperform their peers who start and stay at the same institution. And yet, we do not make transfer easy. For one, learners face a confusing set of ever-changing rules that varies across institutions, making it difficult to know which courses are transferable and applicable to their intended program of study.

    Added to that, we know life is unpredictable and even a learner’s best-laid plans can be derailed by one lost job, one sick family member or one unexpected change in financial aid. When the unpredictable happens, can institutions better flex to meet learners where they are?

    The signs point to yes—if you look at the examples of incredible institutional flexibility in response to the recent rise in institutional closures and mergers. As reported by Inside Higher Ed, nearly 100 institutions closed in the last academic year alone due to declining enrollments and financial pressures. When institutions close, accreditors and their member institutions step up to support students through a process called teach-out. Teach-out policies, while they differ by accreditor, are generally designed to help other institutions flexibly accept and apply students’ coursework to a degree or credential in order to help affected students complete their studies in a timely fashion. In such arrangements, the expressed goal is to apply the rules in ways that help bring students in and flex those rules that would effectively leave students out.

    Teach-out policies are exactly the type of thoughtful guidance that should be in place to support students. But as we’ve described, institutional closure is not the only reason students transfer, and it is not the only crisis students face. So this leads us to ask, if institutions can be flexible when faced with one type of student transfer, can they be similarly flexible in other transfer scenarios as well?

    We are excited to share that we had the opportunity to ask that question of the members of the Middle States Commission on Higher Education (for which one of the authors, Heather Perfetti, serves as president). In fall of 2024, MSCHE, WASC Senior College and University Commission, and the Southern Association of Colleges and Schools Commission on Colleges partnered with the Beyond Transfer Policy Advisory Board and Sova to design and field the Survey on Transfer and Learning Mobility to their institutional members. The survey sought to determine members’ perspectives on student transfer and learning mobility and to discern the role of accreditors in these processes through the institutional lens.

    In one of the most striking survey results, half of MSCHE’s responding institutions said they believe that institutions should apply similar flexibility for students who transfer and/or have previous learning as they do for students in teach-out situations (138 institutions responded to the survey, with a 30 percent response rate). Members of the PAB shared this finding at MSCHE’s Annual Meeting in December 2024, and a MSCHE member voiced the following powerful reflection: “We flex that way all the time for our own self-interest when we want to close one of our own programs.”

    We share these findings not to throw open the doors on academic rigor and quality, but rather to ask the field to pause and reflect on why credit transfer policies are stringent, knowing the barriers they may pose for students. We recognize the claims that strict credit transfer policies protect student preparation and program cohesion. If that’s true, what data are used to prove that students are not well prepared if they don’t take courses in a linear sequence? What evidence is used to understand and control for program cohesion? And if it’s not true, what are the real reasons, and can we discuss them openly so that we can better serve students? We can’t identify real solutions if we’re not honest about the actual problems.

    From MSCHE’s perspective, this survey finding feels like a call to pause, reflect and inspire us into action. MSCHE is proud of its existing transfer policies, which are crafted to support students and the mobility of their learning. But MSCHE is also willing to revisit its policies and accreditation activities through the lens of how principles related to teach-out during crises, like closures, can inform transfer more generally.

    Through the Council of Regional Accrediting Commissions, in collaboration with WSCUC and SACSCOC, we’ll talk to our peer accreditation agencies as well about key questions for accreditors and how accreditors can and should:

    • Engage governing boards and member institutions about the importance of transfer and learning mobility;
    • Leverage self-study as a moment for institutions to review and revise policies that are barriers to transfer;
    • Celebrate with institutions the ways they are supporting stronger transfer policies and the awarding of credit;
    • Remind constituents that accreditors want to see and support institutional innovation to better serve students;
    • Promote what accreditation policies actually require, and bust myths around statements such as “the accreditor won’t let me do that” (because, quite frankly, those statements are rarely true);
    • Elevate how the accreditor complaint and third-party comment process can be used by students to bring institutional transfer policies, procedures and decisions to accreditor attention; and
    • Quite simply: Be student centered, all the time.

    We hope this post gives you food for thought. Through our partnership and aligned efforts such as the Learning Evaluation and Recognition for the Next Generation Commission (led by Sova and the American Association of Collegiate Registrars and Admissions Officers and on which MSCHE, WSCUC and SACSCOC all sit), we will be looking to support the field with additional thinking about strong principles for student-centered credit evaluation and transfer. In the meantime, we’ll leave you with this question: How do you flex for students?

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