Tag: disruptive

  • The disruptive idea of the university

    The disruptive idea of the university

    by Rob Cuthbert

    Ideas of the university in the public domain are hopelessly impoverished. ‘Impoverished’ because they are unduly confined to a small range of possible conceptions of the university; and ‘hopelessly’ because they are too often without hope, taking the form of either a hand-wringing over the current state of the university or merely offering a defence of the emerging nature of ‘the entrepreneurial university’.”

    Fifty years on from the Robbins Report, that was how Ron Barnett began Imagining the University in 2013, and it seems that nothing much has changed since then. Stefan Collini had written a much-cited book, What are universities for?, in 2012, which as the Guardian review said (Conrad, 2012) was “heavy on hand-wringing and light on real answers”. Tom Sperlinger, Josie McLellan and Richard Pettigrew wrote Who are universities for? Remaking higher education in 2018, which despite its respectable intentions was more akin to what Barnett called a ‘defence of the emerging nature of the entrepreneurial university’, aiming in the authors’ words to “make UK universities more accessible and responsive to a changing economy.”

    By 2019 Raewyn Connell was taking a rather different tack in The Good University: What Universities Actually Do and Why It’s Time for Radical Change:

    “… what should a ‘good university’ look like? … Raewyn Connell asks us to consider just that, challenging us to rethink the fundamentals of what universities do. Drawing on the examples offered by pioneering universities and educational reformers around the world, Connell outlines a practical vision for how our universities can become both more engaging and more productive places, driven by social good rather than profit, helping to build fairer societies.”

    Simon Marginson and his colleagues in the Centre for Global Higher Education have pursued a broad programme to conceptualise and promote the idea of the public good of higher education, but in his interviews with English university leaders:

    “Nearly all advocated a broad public good role … and provided examples of public outcomes in higher education. However, these concepts lacked clarity, while at the same time the shaping effects of the market were sharply understood.”

    His sad conclusion was that:

    “English policy on the public good outcomes of higher education has been hi-jacked, reworked, and emptied out in Treasury’s long successful drive to implement a fee-based market.”

    This means that everyday pressures too often drive us back to either handwringing or apologetic entrepreneurialism, or some mixture of the two. Even Colin Riordan, one of the most thoughtful of VCs during his tenure at Cardiff, could not break the mould:

    “What are universities for? Everybody knows that universities exist to educate students and help to create a highly educated workforce. Most people know they’re also the place where research is done that ends up in technologies like smartphones, fuel-efficient cars and advanced medical care. That means universities are a critical part of the innovation process.”

    These ideas sell the university short, and leave their leaders and managers ill-equipped to live the values they need to protect.

    We are entering an era when Donald Trump and Elon Musk seem determined to ‘move fast and break things’, as the Facebook motto once had it. Mark Zuckerberg tried to move on ten years ago to “Move fast with stable infrastructure”, but it seems that Elon Musk didn’t get the memo, as the ‘Department of Government Efficiency’ cuts huge swathes through and – as it presumably hopes – out of US government. Whether or not DOGE succeeds we will soon discover, but the disregard for stable infrastructure may well prove fatal to its own efforts.

    People would not normally accuse a university of moving fast, but what some might see as an excessive concern for stable infrastructure perhaps conceals the speed at which universities move to break existing ideas and understandings. The pursuit of truth may be an imperfect way to describe the aim of the university, but as an academic motivation it suffices to explain how one way of understanding will sometimes rapidly give way to another. Yes, we know that some paradigms hang on doggedly, often supported long past their sell-by date by academics with too much invested in them. But usually and eventually, often more suddenly, the truth will out.

    How can universities best protect their distinctive quality, of encouraging open-minded teaching and research which will create the most favourable conditions for learning, individually and collectively? Strategies and academic values have their place, they might even constitute the stable infrastructure that is needed for a university to flourish. But the infrastructure needs to be built on a simple idea which everyone can comprehend. And that simple idea has to be infinitely flexible while staying perpetually relevant – here is one I prepared earlier:

    “Many people can’t shake off the idea that management in higher education is or at least it should be about having clear objectives, and working out what to do through systematic analysis and ‘cascading’ objectives down through the organisation. They want to see the university as a rational machine, and the manager as a production controller, because Western scientistic culture has encouraged them to think that way.

    The best way to deal with that way of thinking is to agree with it. You say: yes, we must focus on our key objective. In teaching our key objective is personal learning, development and growth for students, a process which cannot be well specified in advance. In research our key objective is the generation of new knowledge. So in higher education the key objective in each of our two main activities is the generation of unpredictable outcomes. Now please tell me what your key performance indicators will be.”[1]

    The fundamental test of performance for a university is that it generates unpredictable outcomes. An infinitely flexible, endlessly relevant idea that everyone can understand – and always disruptive. That is why higher education matters – not just training students for the economy, not just innovation in research for economic growth. Universities need to keep generating unpredictable outcomes because that is their unique function as open public institutions, and that is what their wider society needs and deserves.

    Rob Cuthbert is editor of SRHE News and the SRHE Blog, Emeritus Professor of Higher Education Management, University of the West of England and Joint Managing Partner, Practical Academics. Email rob.cuthbert@uwe.ac.uk. Twitter/X @RobCuthbert.


    [1] Text taken from inaugural professorial lecture; Rob Cuthbert, 7 November 2007

    Author: SRHE News Blog

    An international learned society, concerned with supporting research and researchers into Higher Education

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  • Top 8 Disruptive Trends Shaping Higher Ed in 2025

    Top 8 Disruptive Trends Shaping Higher Ed in 2025

    The coming year promises to be transformative for higher education as institutions find new ways to manage enrollment targets, operating costs, and shifting student expectations. Several existing and emerging trends have the potential to alter the higher ed landscape as we know it in 2025.

    Disruption isn’t necessarily a bad thing. It often leads to innovation and more efficient ways to meet the needs of students, faculty, and administrators. The good news is we have the tools and the know-how to address these challenges head-on. Institutions focused on building foundational capabilities in the coming months are best positioned to leverage technology effectively and position themselves for continued success.

    Here are the trends I predict will significantly impact higher ed this year and what we can do to take advantage of them.

    1. More Urgent Digital Transformation Plans
      Institutions need access to valid, reliable, and meaningful data to operate effectively. Thousands of schools still rely on proprietary, on-premise student information systems (SIS) with fragmented data sources, which limits their ability to make data-enabled decisions. Given that migrating to cloud-based solutions can take 18+ months, it’s important for schools to start the process now. Although the process is difficult given the significant change management associated with large cloud migrations, it will enable them to operate more efficiently and compete more effectively. I anticipate we’ll see SIS cloud migrations at the top of the priority lists at many institutions.
    2. Heightened Focus on Cybersecurity
      Cyber attackers have targeted higher education for years because they know they are a rich source of student and institutional data and the digital infrastructures at most schools are outdated. Hackers continue to find new ways to access networks and data, especially as the number of connected devices and applications swells. Institutions need to stay vigilant to cyber threats while also complying with various data privacy laws. I count 18 states with privacy regulations in addition to U.S. federal and European Union requirements. It’s an extremely complex situation only made more difficult by the shortage of cybersecurity professionals, especially at smaller schools. In 2025, institutions will focus on automating network security protocols and finding outside resources to augment their security capabilities.
    3. Expanded Use of Shared Services
      Smaller schools need access to the same technology and technical expertise as larger schools, just on a reduced scale with a more limited budget. I anticipate that smaller schools will seek strategic partners to manage critical IT and other specialized services to support data access, reliability, and usability. It’s a smart way to reduce costs while maintaining essential day-to-day services, enhancing security protocols, and being prepared for technology advancements.
    4. Continuation of Mergers and Acquisitions
      Financial pressures and the threat of closures will continue to drive acquisitions of some smaller schools. Mergers create significant challenges to combine the data, applications, and systems of the two institutions. However, the benefits to both sides are worth it in streamlining operations, retaining existing students, and growing enrollment. Given the breadth and depth of our functional and technical expertise, we can help schools to navigate the challenges and drive positive results.
    5. Adoption of Data-Enabled Technologies
      As institutions embrace digital transformation, they build out the foundation needed to take advantage of data-enabled technologies such as artificial intelligence (AI). With the initial hype of AI behind us, I anticipate in 2025 that schools will start to deploy AI-enabled solutions that feed off rich data sources to personalize recruitment efforts, improve retention, invigorate online classes, and predict demand for course offerings, as a few examples.
    6. Refinement of Enrollment and Retention Strategies
      The declining number of high school graduates and international enrollments continues to intensify the effort to recruit and retain students. I expect to see schools expand how they leverage data to personalize recruitment campaigns, target secondary audiences (such as adult learners and transfer students), and nurture existing students. The success of this strategy relies heavily on having the right infrastructure in place to support centralized data access, emerging technologies, and analytic tools.
    7. Shift to Career-Focused and Flexible Learning Opportunities
      Like changing recruitment and retention methods, institutions will continue to adapt their academic programs to meet the evolving needs of the workforce. They will highlight outcomes based on data about job placement rates, alumni success stories, and collaborations with area businesses to illustrate tangible benefits. They will evaluate current course offerings and pivot when it makes sense to expand hybrid learning models, professional development programs, and skill-based credentials. This effort may involve launching new programs in high-demand fields, such as data science and cybersecurity, or retooling existing programs to incorporate emerging technologies.
    8. Consolidation of Ed-tech Solution Providers
      Many higher education software and service providers have discussed how they could combine forces to serve colleges and universities better. I think we’ll see M&A activity pick up over the next two years. These consolidations will further the need for institutions to standardize business processes and accelerate cloud migrations as legacy systems will eventually become unsupported.

    I’m excited about the positive impact these eight trends might make in 2025. Higher education institutions that prioritize foundational improvements by aligning their data, technology, and talent are best suited to successfully address mounting challenges like demographic shifts and affordability concerns.

    I can’t wait to see how schools that adopt AI and predictive analytics are able to improve decision-making and enhance student experiences. However, the real breakthrough will come from integrating systems and breaking down data silos. Institutions that invest in building these foundational capabilities will be better positioned to leverage emerging technologies, drive measurable outcomes, and fulfill their mission to support lifelong learners.

    — Kim Fahey, CEO Collegis Education

    Innovation Starts Here

    Higher ed is evolving — don’t get left behind. Explore how Collegis can help your institution thrive.

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