Tag: Education

  • State Dept. to Expand Social Media Screening for Intl. Students

    State Dept. to Expand Social Media Screening for Intl. Students

    John McDonnell/Getty Images

    The Trump administration is planning to implement a policy that would require all student visa applicants to undergo social media vetting, according to a cable sent by Secretary of State Marco Rubio, Politico reported Tuesday. All new student visa interviews have been paused in preparation for the new policy.

    “The Department is conducting a review of existing operations and process for screening and vetting of student and exchange visitor (F, M, J) visa applicants, and based on that review, plans to issue guidance on expanded social media vetting for all such applicants,” the memo reads, according to a copy published in full on social media by independent journalist Marisa Kabas.

    The planned changes come amid the federal government’s ongoing attacks on student visa holders, which began in March with the detention of multiple students and recent graduates who had been involved in pro-Palestinian protests on their campuses. Shortly after, the administration terminated thousands of student visa holders’ records in the Student Exchange and Visitor Information System, the database the houses international students’ records, leading to a slew of legal actions from students who feared they wouldn’t be able to continue studying in the U.S.

    Most recently, the Trump administration announced last week that it would prohibit Harvard University from enrolling international students as punishment for allegedly failing to prevent antisemitism and harassment on campus during last year’s pro-Palestinian encampments. Though that action was quickly blocked by a judge, the move could be devastating for the Ivy League institution, where international students make up more than a quarter of the student body.

    The proposed policy would increase the amount of time, manpower and resources required to process visa applications, according to experts.

    Faye Kolly, an immigration attorney based in Texas, noted that it’s not unusual for immigration officials to review visa applicants’ social media profiles, which they are required to list on certain immigration forms. But the administration has begun specifically screening the social media accounts of some returning students with visas who had participated in pro-Palestinian campus protests, though Politico reported that State Department officials had found the guidance on how to complete those screenings vague.

    It is not clear how this expanded vetting process will unfold; Rubio included no details in the memo, which said further guidance would be disseminated in the coming days. Though the memo didn’t say as much, Kolly predicted that the extra screening will involve looking “at [applicants’] social media handles more closely for what I’m assuming is going to be speech that could be considered either anti-Israel or pro-Gaza.”

    International education advocates have sounded the alarm on the proposed policy, arguing that it limits prospective students’ right to free expression and illustrates the Trump administration’s devaluation and distrust of international students.

    Fanta Aw, the CEO of NAFSA, an association for international educators, told Politico, “The idea that the embassies have the time, the capacity and taxpayer dollars are being spent this way is very problematic. International students are not a threat to this country. If anything, they’re an incredible asset to this country.”

    Kolly told Inside Higher Ed that the move harks back to the SEVIS terminations in March and April. Both actions, she said, indicate the administration’s lack “of nuance … regarding international students. It’s [taking] a simplistic approach to a very complex issue. When you target international students en masse, it’s irresponsible.”

    Daryl Bish, the president of EnglishUSA, which represents all English language programs in the country, said the change will reverse recent progress on the visa approval process and have an “immediate impact” on enrollment in English language programs.

    “The extraordinary decision to pause visa interviews, under the guise of security and enhanced vetting, is a dangerous precedent that will have immediate short-term consequences,” Bish said. “Visa appointment wait times have, generally, improved since the pandemic. This means that many students apply for the visa close to their program start date. The pause in interviews, if protracted, will force these students to change their plans.”

    Elora Mukherjee, a law professor at Columbia University and the director of the law school’s Immigrants’ Rights Clinic, also criticized the government for pausing new student visa interviews in the interim—especially as the memo gave no indication of how long the pause might last.

    “The pause is destructive to our national interests and America’s reputation in the world, and its effects may be felt for years. It has thrown the lives of tens of thousands of prospective international students into turmoil and will cause chaos and disruption at colleges and universities across the country. International students have been preparing for months to join U.S. colleges and universities in the fall, and schools have been preparing to welcome them,” she wrote in an email to Inside Higher Ed.

    “It is unclear how long the ‘pause’ will be in place, what heightened scrutiny visa applicants will face once the pause is lifted, and the extent to which decisions about granting visas may be tainted by prejudices based on race, religion, and national origin.”

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  • Degrees and Skills: A More Promising Approach

    Degrees and Skills: A More Promising Approach

    Earlier this week, we announced a new partnership between the University of Michigan and Google to provide free access to Google Career Certificates and Google’s AI training courses for more than 66,000 students across U-M’s Ann Arbor, Dearborn and Flint campuses. These high-demand, job-ready programs are now available through the university’s platform for online and hybrid learning, Michigan Online. The courses and certificates help students to develop in-demand skills in areas like cybersecurity, data analytics, digital marketing, UX design, project management and foundational AI.

    We’re both proud graduates of the University of Michigan. Our undergraduate experiences in Ann Arbor were transformational, shaping how we think, who we are and the lives we’ve led. There are countless ways to take advantage of an extraordinary place like U-M. But with the benefit of hindsight, one lesson stands out: Learning how to learn may be the most valuable thing you can take with you.

    That has always been true. But it’s becoming more essential in a world where technological change is accelerating and the life span of a “job-ready” skill is shrinking.

    A False Choice We Can’t Afford to Make

    Today’s learners are navigating a noisy debate: Is a degree still worth it? Should they invest in college—or seek out a set of marketable skills through short-term training?

    Too often, this is framed as an either-or choice. But our new partnership underscores the power of both-and.

    A college degree is a powerful foundation. And when paired with flexible, high-impact programs like Google Career Certificates, AI Essentials and Prompting Essentials, students are positioned to thrive in a dynamic global workforce. This is not about diluting the value of higher education. It’s about enhancing it—by equipping students with the durable intellectual tools of a university education and the technical fluency to succeed in real-world roles.

    The stakes are high. Nearly 70 percent of recent college graduates report needing more training on emerging technologies, while a majority of employers expect job candidates to have foundational knowledge of generative AI. As noted in a New York Times opinion piece by Aneesh Raman, chief economic opportunity officer at LinkedIn, the rise of AI and automation is reshaping the skills required for many jobs, making it imperative for educational institutions to adapt their curricula accordingly. This underscores the importance of integrating practical, technology-focused training into traditional degree programs to ensure graduates are prepared for the modern workforce. The world of work is changing rapidly. Higher education can and must evolve with it.

    Rethinking What It Means to Prepare Students for the Future

    This partnership is part of a larger effort at the University of Michigan to reimagine what it means to support lifelong learning and life-changing education. Through Michigan Online, U-M students already have access to more than 280 open online courses and series created by faculty in partnership with the Center for Academic Innovation, as well as thousands of additional offerings from universities around the world. These new certificates and AI courses deepen that commitment, creating new on-ramps to opportunity for every student, regardless of background or campus.

    Through Google’s flexible online programs, we’ve seen how high-quality, employer-validated training can make a meaningful difference. More than one million learners globally have completed Google Career Certificates, and over 70 percent report a positive career outcome—such as a new job, raise or promotion—within six months of completion. Google’s employer consortium, including more than 150 companies like AT&T, Deloitte, Ford, Lowe’s, Rocket Companies, Siemens, Southwest, T-Mobile, Verizon, Wells Fargo and Google itself, actively recruits from this pool of talent. Google partners with over 800 educational institutions in all 50 states, including universities, community colleges and high schools, to help people begin promising careers in the Google Career Certificate fields.This new partnership extends these opportunities to U-M students to further support career readiness.

    By offering accessible, skill-based programs like the Google Career Certificates, we aim to provide additional scaffolding for student success and career readiness, alleviating some of the pressures associated with traditional academic routes and recognizing diverse forms of achievement.

    An Invitation to Higher Ed and Higher Ed Ecosystem Leaders

    We believe this partnership is a model for how industry and education can come together to create scalable, inclusive and future-forward solutions.

    But it’s just one step.

    As we reflect on this moment, we invite fellow leaders in higher education, industry and government to ask,

    • How can your institution better integrate career-relevant skills into the student journey without sacrificing the broader mission of a liberal arts education?
    • What partnerships or platforms might allow your students to benefit from both a degree and credentials with market value?
    • In an era defined by AI, how will your institution ensure students are not just informed users of new tools, but thoughtful, responsible and empowered innovators?
    • How can your institution or organization expand equitable access to high-value learning opportunities that lead to social and economic mobility?
    • What role should public-private partnerships play in shaping the future of education, work and innovation, and how can we design them for long-term impact?

    The path forward isn’t a binary choice. It’s a commitment to both excellence and access, both degrees and skills, both tradition and transformation.

    We’re honored to take this step together. And we look forward to learning alongside our students and our peers as we navigate what’s next. In a rapidly shifting higher education environment, we see reason for optimism: opportunities to reimagine student success, forge lasting strategic partnerships and strengthen the bridge between higher education and the future of work.

    James DeVaney is special adviser to the president, associate vice provost for academic innovation and the founding executive director of the Center for Academic Innovation at the University of Michigan.

    Lisa Gevelber is the founder of Grow with Google.

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  • New Book Helps Academics Become Public Writers

    New Book Helps Academics Become Public Writers

    I’d be hard-pressed to find any person in higher ed who has had a larger influence on my own thinking than James Lang. Many folks will know Jim from his books like Cheating Lessons, Small Teaching and Distracted. He’s consistently ahead of the curve when it comes to identifying a problem in teaching and learning spaces—academic dishonesty, class disengagement, student attention problems—and proposing remedies that instructors can explore and make use of for themselves.

    His new book, Write Like You Teach: Taking Your Classroom Skills to a Bigger Audience, part of the University of Chicago Press series of guides to writing, editing and publishing, is the best book I’ve ever seen for showing academics how to translate their current skills and practices to another audience and purpose. I’m excited by this book because we need as many academics as possible putting their voices into the world, not just because they have so many interesting and worthwhile things to say as individuals, but because it also helps remind everyone about the value of institutions where this kind of work happens.

    I had a great time talking to Jim over email. This Q&A even breaks some news on Jim’s next book, too.

    Jim Lang is a professor of the practice at the Kaneb Center for Teaching Excellence at the University of Notre Dame, and an emeritus professor of English at Assumption University. He’s the author of multiple books, including Small Teaching and Distracted, and a longtime columnist for The Chronicle of Higher Education. You can follow him on Substack at A General Education or connect with him on LinkedIn.  

    John Warner: One of my favorite initial questions for people who write is if they enjoy writing. So that’s my question: Do you enjoy writing?

    James Lang: “Enjoyment” doesn’t seem like the right word for my feelings about writing. Writing has always been the activity that drives and gives meaning to my life. It helps me make sense of the world; if I have deep questions about the purpose of my life, or questions about anything important, I seek answers through writing, both within my published work and in my various notebooks. I have always been a very curious person who gets excited about learning new things, so writing has always been a way to satisfy those curiosities and push me into new places in my life.

    If I focus specifically on the emotion of enjoyment … I hate to admit it, but I don’t seem to enjoy the actual writing process quite as much as I used to. I think I had a more unreserved embrace of writing when I was younger, when I felt like I had a lot to say and was confident that I had the ability to say it. I think both of those feelings have diminished, which I attribute in equal parts to the stroke I had a few years ago and to my age. I had to learn to speak and write again after my stroke, and while I have regained all of the words and writing skills I had before, I have to work a little harder than I used to [to] call them up and apply them. But even beyond the stroke, I guess I feel less of a desire to announce my ideas confidently to the world than I once felt. I have a great family, lots of friends and ongoing interests in many areas of my life. As my appreciation for those things has increased, the available real estate in the enjoyment part of my brain has shrunk slightly.

    But the key word in that sentence is “slightly.” I do still take much pleasure from finding the perfect word, crafting a great sentence or launching a new essay or book. Writing still fills my life with meaning, and I could never envision my life without writing, or at least the desire to write, being part of who I am.

    Q: What you describe sounds a bit like a winding down or maybe a shift in focus? I often say about myself that I’m never going to retire because I can’t imagine not reading and writing, which is both my pleasure and my work. But I do sometimes wonder if there’s a space to do less of it, if that makes sense. But as you note, it seems impossible to shut off that curiosity that drives those activities.

    Where does that curiosity come from for you? You’ve had a varied career and it seems like every so often you shifted gears. Was that necessity or design or something else?

    A: It comes from both a negative and a positive place. The negative place is that I do get bored of routines in any form, and when I feel like my life has fallen into a routine place, I start getting this itch to break it. I received tenure in the usual time frame, and it was only a couple of years after that I was seeking a new challenge, so I applied to direct our honors program. I enjoyed that work tremendously, but then once again sought a change and founded a new teaching center on campus. Right after the pandemic, based on the success of Small Teaching and Distracted, I decided to give myself a new challenge: give up tenure and try to make it with a mix of writing, speaking and adjunct teaching. That plan was upended by my long medical ordeal, but even after I was able to return to that life, I realized that I missed deeply having a home on a campus, which led me to Notre Dame. So that has definitely been a pattern in my career and in my life.

    For the positive explanation for this restlessness, I would point to something my wife (an elementary school teacher) told me about the kids who come into her classrooms each year. She says that while we might be all born curious, by the time children get into school, they are already separating in terms of how much curiosity they bring to school. The differentiating factor she sees is how much exposure kids have to different kinds of life experiences. The kids who sit in their bedroom on their parents’ tablets all day or play video games in their rooms just don’t see as much of the world, and they aren’t being prompted to ask questions, wonder and explore. The ones who come in curious are the ones whose parents have deliberately tried to expose them to new things in some form—trips, walks outside, reading aloud, giving them books, etc.

    When I heard that, I realized that I had been raised as one of those latter kids. My mother was also an elementary school teacher, but her best years were in preschool. She had a special love, and special gift, for very young children. And while I have only a few memories of my preschool years, I know from seeing how she interacted with my children that I must have been raised to become a curious person.

    Q: I had a mini epiphany while reading the opening section of Write Like You Teach, which is that good teachers and good writers think of the needs of their audience (students/readers) first. This is something I think I’ve always done as a teacher, perhaps because I was a writer before I was a teacher, but you make it pretty explicit and then give it a little specific flesh. When did this connection first come to you?

    A: I actually can’t quite remember where that specific connection came from. I do know that this book really came out of my desire to write some more about attention, the subject of my previous book. I have written books about several major issues in teaching and learning, and some of them I finished and felt like I was done with that topic. That wasn’t true for attention. The more you read and learn about attention, the more you realize how it has a part in almost everything that matters in our lives. Work, play, relationships, spirituality, learning—all of them demand our attention. They often go well or poorly depending upon the quality of our attention. And so I still find attention fascinating, and I keep reading and thinking and writing about it. I also just really enjoyed writing the book Distracted. So I think maybe I was trying to determine what else I could write about attention which would relate to another area where I have some interest and expertise.

    Reading was the initial bridge to further thinking about attention. Anyone who reads a lot knows that some books capture our attention more than others. I think the teaching-writing connection that produced this book came from realizing both in classrooms and books, you have to be aware of the limits of a learner’s attention. Both as teachers and writers, we can either just expect people to pay attention or we can try to help them. I had made the case for the latter approach in Distracted and realized I could make the same case to writers: If you want readers to sustain their attention over the course of many pages, don’t just bang away at them with paragraph after paragraph of argument and idea. They need breaks, they need stories, they need space to pause and think—just as students do in the classroom. Seeing how attention informs both teaching and writing led to the basic idea of the book: The things we do in the classroom to help students learn can also be useful for our readers.

    Q: In a note at Substack, Arvind Narayanan (coauthor of AI Snake Oil) offered a “hypothesis on the accelerating decline of reading.” It’s got a bunch of bullets, so I’ll do my best to paraphrase: Essentially, people mostly read for pleasure or to obtain information. These functions have been replaced by other things. Video is more entertaining than reading. We can use large language models to summarize long texts and deliver information to us. He theorizes that most people will be happy with the trade-off of increased speed/efficiency, the same way we’ve gravitated toward “shallow web search over deeper reading.” He’s worried about this but also believes that merely “moralizing” about this is not going to be helpful. (I tend to agree.) I’ve argued for years that getting students engaged with writing is a great way to get them reading, because reading is the necessary fodder for writing. Writing is also a tremendous way to cultivate our ability to pay attention. I’m wondering if you’re worried in the same way as Narayanan or if you have any additional ideas of what we can do about this.

    A: First, thanks for sharing that note, which will be helpful to me as I am working on my next project—which I am happy to announce here. My next book will be The End of Reading?, which will be published by W. W. Norton, a publisher whose books I have been reading since high school and assigning in my courses for my entire teaching career. I’m so excited to dig into this project, but I am going to beg off on an answer here because I am just in the beginning of my thinking and writing and need more time to formulate my ideas. Put another way: Ask me that question again in two years!

    Q: I have sort of the opposite problem as the folks this book is addressed to, in that I find it very natural to write to regular people—because that’s where I started—while writing for more formal or academic audiences is something I can struggle with. What is it about the experience of the academic that makes the transition you’re writing about difficult?

    A: The problem here is that experts often lose track of what novices don’t know in their fields. The more we know in a discipline, the further away we get from our memories of what it was like to know very little about biology or literature or politics. When academics write to each other, they can assume their readers know certain things: basic facts, theories, common examples or cases, histories, major players in the field. Let’s say I’m a scholar of Victorian literature and want to write something about a work of Victorian literature. If I am writing to other scholars in that field, I can be confident that my readers know things I know: the expansion of the British Empire during that time period, the impact of Darwin and evolutionary theory on many writers in that era, the political turbulence and social unrest accompanying the Industrial Revolution.

    If I am writing to a more public audience, I can’t assume my reader knows any of that stuff. In a classroom, I can always stop and just ask students, “Have you heard of this before?” If they haven’t, I can give a quick introduction. But as a writer with deep expertise in a subject, I have no idea what a more public audience knows or doesn’t know. Faced with that problem, I think a lot of academics just say, “Never mind, I’ll just keep writing to my people.” And that writing is important and can be great! I love a good scholarly book, and I still read them regularly. That kind of writing also helps people get and keep academic jobs, so I am not on some crusade to encourage everyone to write for the public. But I think the major sticking point for people who do want to expand their audiences is thinking more deeply about their audiences: what they know or don’t know, why they are reading your work, and what you want them to take away from the experience.

    Q: Something I’ve often said about both writing and teaching is that they are “extended exercises in failure,” where failure means not missing the target entirely, but falling short of one’s initial expectations. I find this reality interesting, fascinating, really, because with both activities, you usually get a chance to try again. Does this make sense to you, or do you have any different frames for how you view these two activities?

    A: No absolutely, and in fact that framework applies to all of the pursuits that give me satisfaction, including the other major intellectual pursuit of my life: learning languages. I did not start learning other languages until my first year of high school, where I started with Latin. Immediately I was fascinated, and so in my junior year I added ancient Greek into my curriculum. When I got to college, I took classes in both those languages, and then also took French. Over the next 30 years I have gone back and forth with those original three languages and also tried to learn Spanish and Italian and German.

    I start every new language with this expectation that this time I’m going to really dig in and master this thing and become just totally fluent. The truth is that I have some basic knowledge in all six of those languages but know none of them particularly well. But I just love the fact that I can go back to any of them, at any time, and start trying again. I’m 55, and my brain has a different shape than it used to (because of the stroke), so I have to be realistic and acknowledge that it’s unlikely that I will ever become a fluent speaker in any other language than English. But gosh, I just love to keep trying.

    As you say, teaching and writing are the same. You start off with such hope and expectation and excitement: This will be the best class I will ever teach! This essay or book is the one that will change people’s lives! But it never quite works out that way. Even when you teach a great course, not every class period will be perfect. Not every student will have a great experience. When I look at my own books, I am proud of them but can see places where I cringe and wish I had done better. But I don’t feel defeated by those feelings: They make me want to keep trying.

    Q: The book is filled with practical approaches to writing for broader audiences, but I wouldn’t quite call it a book of “advice.” The word that comes to mind is “guidance.” Does that distinction make sense to you?

    A: This distinction matters a lot to me, actually. I think because of the success of Small Teaching, which had a lot of concrete pieces of advice, people can view me as a “teaching tips” guy. I do love learning and thinking about specific practices in the classroom, so I don’t wholly disavow that association. Presenting theories and big ideas about teaching only gets people so far; they need to envision what those theories look like when they are standing in the classroom on Tuesday of week seven with 20 blank faces in front of them. Describing examples of specific practices helps them with that imaginative work.

    But I always want people to understand that I am not advising them to do anything in particular: I am showing examples designed to spur their own creative thinking. Write Like You Teach, for example, has a chapter about the challenge of reader attention, and I do offer some very concrete pieces of advice based on writing strategies that I have observed in great writers. Ultimately, though, I want the readers of my book to move beyond these specific examples and develop their own strategies based on the principle readers are learners, and learners need support for their attention. With that principle in mind, I want people to analyze their classroom practices and see what translates to the page.

    That leads me to the final thing I want to say: The first and final goal of this book is to help academics feel empowered and enabled to write for the public. The prospect of doing that kind of writing can be intimidating, and many of us shy away from it. But if I can convince academics of this one principle—a great teacher can become a great writer—then I hope they will be able to develop their own writing practices based on their experiences in the classroom.

    Q: And finally, the last question I ask everyone: What’s one book you recommend that you think not enough people are aware of?

    A: When people ask me to recommend a novel to them, or when people ask me to share my favorite novel, I always mention two: Zadie Smith’s White Teeth and Arundhati Roy’s The God of Small Things. I am cheating a little bit here because both of these novels were very well-known when they were published, sold many copies and won prizes. But they are both a couple of decades old now, and I believe that their themes are as relevant today as they were when they were first published. If you are a word person, choose Roy, whose prose comes as close to poetry as a novel can get; if you love a great plot, choose Smith, whose genius shines through the ebullience of her narrative construction. If I were forced to choose between the two, I would choose … I can’t. I just can’t.

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  • Something’s Lost, but Something’s Gained

    Something’s Lost, but Something’s Gained

    In reflecting on my feelings about the advent of artificial intelligence in our lives, I must report they are mixed. I have the strong sense of the inevitability that this technology will meet and exceed its hype to alter the course of humanity, generally for the better. However, at the same time there is a measure of trepidation in my awe of the potential power and performance of AI.

    I am receiving more frequent emails from colleagues reporting renewed intransigence among faculty regarding the push to adapt to AI use by students, to integrate the technology into teaching and to help prepare learners for the AI-enhanced workplace. I see parallels to the 1990s and early 2000s, when faculty also resisted the advent of online and blended learning. That resistance gradually subsided until the pandemic, when remote learning, albeit a less refined use of the technology, came to the rescue of universities.

    In both instances, the resistance seems to be prompted by a general lack of understanding and comfort with the technology. This creates an elevated level of anxiety. It also requires a change in pedagogy to adapt to expanded capabilities in the hands of students. This involves reconceiving and rewriting lesson plans and, in some cases, learning outcomes for multiple classes. This can be time-consuming. Yet, this is not the first time that emerging technology has impacted teaching modes and methods.

    I am fortunate to remember, as a faculty member, the advent of the personal computer in the late 1970s, graphing calculators in the mid-1980s, the rise of the World Wide Web in the early 1990s, Google Search in 1998 and, in 2001, the launch of Wikipedia. Each one of these technologies demanded changes in the ways we presented and assessed learning. Questions of student integrity were raised in each of these cases. We also were urged to consider the students’ needs to become facile with these tools as they left to commence their careers. Imagine HR’s response to applicants who could not conduct an internet search or use a personal computer. The pressure was on to adapt to the emerging technologies while ensuring integrity.

    Each of the technologies has become incrementally more sophisticated and more capable. They have required more and more attention by faculty to maintain a quality learning environment, and to prepare students for the rapidly changing workplace environment. In the case of AI, larger leaps in sophistication are coming on a weekly or monthly basis. The stakes are high. The integrity of the instruction, the relevance of the learning and the future employment of the students hang in the balance. The pressure is on the faculty to maintain quality and security in a rapidly changing environment.

    Change in the AI field comes not on the rather pedestrian pace of new releases of the past, when we would see new versions released on annual schedules by just a handful of providers. Now, we must track 10 or 12 of the largest providers, as each of them releases new versions about every three or four months, or more often. Generative models still see improvements while agentic models offering awesome deep research and autonomous agents are flooding the market from around the world.

    In a TED talk recorded last month in Vancouver, former Google CEO and chairman Eric Schmidt explained that, if anything, artificial intelligence is wildly underhyped, as near-constant breakthroughs give rise to systems capable of doing even the most complex tasks on their own. He points to the staggering opportunities, sobering challenges and urgent risks of AI. Schmidt asserts that everyone will need to engage with this technology in order to remain relevant. Meanwhile, in an interview this month, the current Alphabet/Google CEO, Sundar Pichai, on the All In podcast, affirms the commitment of the company to developing AI. He describes the evolution from Google search through AI, while it continues on the continuum of a discovery path of quantum computing and pursuing the concept of autonomous robots.

    Just as Google is working to further develop and refine their multiple versions of AI, so too are many other major corporations and start-ups. What they come up with over the coming months and years will have a huge impact on higher education, the workplace, job market and society as a whole. The very nature of human jobs will change. Meanwhile, Elon Musk predicts smart robots will proliferate and will outnumber humans. His Optimus robots are to sell under the Tesla label, priced at $20,000 to $30,000. Of course, AI is central to the operation and functioning of such humanoid robots.

    So, what might the workplace, or more specifically the individual human work assignment within that workplace, look like? In his recent podcast, Wes Roth reviews “The Age of the Agent Orchestrator” by OpenAI’s Shyamal Hitesh Anadkat. In the article, Anadkat describes the key new role that humans may play in the AI-enhanced workplace, noting that in the future “the scarce thing is no longer ‘who knows how to do that task by hand.’ The scarce thing becomes ‘who can orchestrate resources well’—compute, capital, access to data, and human/expert judgment.” That role he describes as the “agent orchestrator.” In sum, Anadkat writes,

    “As always, the most important thing is to build something that users want. In a world where your marginal cost of expertise/knowledge goes to zero, your ability to turn cheap intelligence and expensive resources into valuable products is what will matter. i’m [sic] very excited to see the new companies, the new tools, and the new jobs that come out of this. Welcome to the Age of the Agent Orchestrator!”

    The human will orchestrate what may be a very large number of highly capable intelligent AI agents. That may not seem as creative of a job as many of us now hold, such as authors, researchers, graphic designers, Web developers and the diversity of positions in designing and enhancing instructional resources. Yet, there is creativity, and certainly impact, in marshaling the vast resources at hand in the workplace of the future. Implicitly, the job becomes one of orchestrating abundant resources in conducting a symphony of interacting virtual workers to achieve desired goals. Doing so in the very best way calls upon higher-order creative thinking, strategic planning and execution.

    All of these developments bring to mind the assertion of the pre-Socratic philosopher, Heraclitus, who is credited with saying 2,500 years ago, “The only constant is change.” We can expect much more change in the field of AI over the coming months and years. It will be far-reaching and long-lasting. It will penetrate the very essence of what it means to be a human in a technological society. We in higher education cannot ignore this change or make it stop simply because it is inconvenient or incompatible to our teaching style. The money, momentum and weight of advantages of AI make it an inevitable advance to civilization. It is not stoppable. We must change our practice to meet the needs of the students and society.

    I am left with a less-than-easy feeling to welcome artificial intelligence with all of its sweeping ramifications into our work, lives and future. Yet, at the same time, I know that we must move forward to meet that future, if not so much for ourselves, but rather for our students who will live the greater part of their lives alongside their AI companions.

    In the late 1960s, a gifted folk music composer and performer, Joni Mitchell, released an impactful song titled “Both Sides Now.” Within that song is a phrase that has stayed with me through the decades: “Well, something’s lost, but something’s gained in living every day.” I suppose it helps to sum up my feelings about this new technology that is rapidly gaining momentum and promising to change our learning systems, workplaces, lives, identities and society.

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  • Job Satisfaction and Retention in Higher Education – Faculty Focus

    Job Satisfaction and Retention in Higher Education – Faculty Focus

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  • Mobility Isn’t a Choice: How Higher Education Can Better Serve Military Learners

    Mobility Isn’t a Choice: How Higher Education Can Better Serve Military Learners

    This post is excerpted from a forthcoming book on learner mobility to be published in July 2025 by the American Association of Collegiate Registrars and Admissions Officers.


    Every few years, they pack up their lives, move across states—or oceans—and start over. New schools, new systems, new expectations.

    For military learners, this isn’t a study abroad adventure or a career move; it’s a way of life. Yet while their reality is defined by mobility, too many of our systems in higher education still assume stability.

    Military learners make up about five percent of the undergraduate population—roughly 820,000 students nationwide. But they aren’t a monolith. They’re active-duty service members juggling college coursework with operational demands like exercises, surprise inspections, and even deployments. They’re veterans navigating civilian life, often in isolation, and often while supporting a family. They’re National Guard and reserve members wearing multiple hats that opposing forces demand they change on command. And they’re spouses and dependents navigating new colleges, mid-degree or mid-semester, again and again, with each relocation.

    Their stories are different, but the friction points are the same: staying on track academically while managing a life defined by mobility.

    Unlike traditional students, military learners don’t choose when or where they go—on orders, deployments, or other permanent or temporary service-related relocations. And each move can derail progress. Credits don’t transfer, residency rules reset, tuition costs spike, and financial aid doesn’t always follow the same logic. These students bring resilience, discipline, and lived experience into our classrooms, but higher education hasn’t fully adjusted to meet them where they are.

    The transfer tangle and financial aid maze

    One of the biggest hurdles is transfer credit. While articulation agreements—formal arrangements for transferring credits between institutions—do exist, they often don’t reflect the realities of military learners, especially when it comes to military training or nontraditional learning experiences. Some accumulate credits from multiple institutions, only to be told their new school won’t accept them.

    The result? Lost time, lost money, and unnecessary frustration.

    Add to that the patchwork of residency rules. Even when learners are stationed in a state under military orders, they may not qualify for in-state tuition. While states like Virginia and Florida have implemented inclusive policies, others continue to lag, turning mobility into a penalty as well as a reality.

    Financial aid adds another layer of complexity. Programs like tuition assistance and the GI Bill are essential, but they often fall short. Tuition assistance differs by branch and may not cover full tuition at private or out-of-state schools. The Post-9/11 GI Bill is a powerful benefit, but its eligibility rules and transfer limitations don’t always align with the unpredictable, stop-and-go nature of military life.

    What states and institutions are doing right

    There are promising models to build on. In Ohio, Military Transfer Assurance Guides standardize how public institutions accept military training as credit. Texas and New York offer additional tuition support for veterans, while Florida helps cover housing and textbook costs when GI Bill payments lapse between terms.

    At the institutional level, schools like Grand Valley State University, Syracuse University, and the City University of New York (CUNY) are raising the bar. Their “Veteran Promise” programs guarantee admission, recognize military training, and offer wraparound support tailored to military-connected students.

    That’s not charity—that’s what equity looks like. When institutions commit, military learners succeed.

    The power and promise of credit for prior learning

    Credit for prior learning (CPL) may be one of the most powerful—and underused—tools to support military learners, who bring extensive work and life experience to their postsecondary studies that can be translated into credit.

    CPL recognizes that learning happens outside the classroom: through military training, job experience, CLEP exams, or portfolio assessments. When applied effectively, it can shorten the path to graduation, reduce student debt, and boost confidence for learners who’ve already mastered real-world skills.

    Tools like ACE’s Military Guide help institutions apply CPL consistently and responsibly. But here’s the problem: CPL isn’t consistently communicated, awarded, or valued. In some cases, it’s limited to elective credits rather than core degree requirements, undermining its purpose.

    CPL isn’t just about transfer and awarding credit; it’s also about unlocking opportunity. Validated learning can, and should, play a role in admissions, satisfying prerequisites, waiving introductory or duplicative coursework, and advising military learners on the path that is best for them. When institutions fully embrace the broader utility of CPL, they open more doors for military learners to engage meaningfully with higher education from the very start of their journeys.

    To change that, institutions need more than buy-in—they need system-wide strategies. CPL should be central to transfer reform conversations, especially when supporting learners who are older, more experienced, and balancing school with work or caregiving.

    The role of advising and ecosystem support

    Too often, military learners don’t get the tailored advice they need. On-base education centers can be vital entry points, but they need stronger bridges to campus advising teams who understand military culture, CPL, and transfer systems. Institutions sometimes resist broader CPL use over concerns about revenue loss or academic rigor, while students are left unaware of opportunities due to poor communication or advising gaps. Aligning on-base education centers with well-trained campus advisors is one step forward; improving internal communication across departments is another.

    Student Veterans of America’s Success Hub, which includes the SVA Advising Center, supports all service members, veterans, and their families in making informed decisions about higher education opportunities and meaningful careers through the use of AI, success coaches, and expertise where the military, veterans, and higher education intersect.

    Organizations like NACADA are doing the work to improve professional development in this area, but we need deeper, sustained collaboration. Cross-sector partnerships between colleges, employers, and the U.S. Department of Defense are where real impact happens.

    Programs like Syracuse’s Onward to Opportunity and ACE’s Reimagining Transfer for Student Success illustrate what’s possible when higher education and workforce systems align.

    The BLUF, or Bottom Line Up Front

    Military learners aren’t asking for special treatment. They ask for systems to make sense for the lives they actually lead. With the right policy changes, institutional commitments, and collaborative frameworks, we can turn mobility from a barrier into a bridge.

    But we also need better data, better pathways, and a better understanding of what success looks like for these students—not just access, but degree completion and career readiness. Military learners aren’t an exception. They are the future of an inclusive, prepared, and resilient workforce.

    It’s time higher education met these students where they are because they’re already leading the way.


    If you have any questions or comments about this blog post, please contact us.

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  • UF Board Votes Unanimously to Hire Ono

    UF Board Votes Unanimously to Hire Ono

    Despite mounting conservative criticism over Santa Ono’s stance on diversity, equity and inclusion, the University of Florida Board of Trustees on Tuesday overwhelmingly voted to hire the former University of Michigan president as its next leader.

    Ono, who held three prior presidencies, was named the sole finalist for the top job at Florida in early May. As a traditional academic, Ono marks a break from the norm at Florida’s public universities, where the emphasis in the past few years has been on hiring former Republican lawmakers and others with political connections.

    But his candidacy faced heavy criticism from conservative critics such as anti-DEI activist Chris Rufo, Heritage Foundation president Kevin Roberts and several Florida lawmakers, including Republican U.S. senator Rick Scott, who called for an investigation into the search that yielded Ono due to his past remarks on DEI. Some critics have claimed that Ono is a radical liberal academic who made an about-face on DEI due to careerist ambitions.

    Ono, who made more than $1.3 million a year at Michigan, where he was under contract until 2032 before he stepped down to pursue the Florida job, could earn up to $3 million a year at UF, according to the salary range.

    Ono’s Evolution on DEI

    Rufo has led the charge among Ono’s conservative critics.

    “Woke is threatening a return to power,” Rufo declared in an opinion piece in the conservative City Journal in which he argued that Ono’s noted past support of DEI policies was disqualifying.

    (Although Rufo argued that Ono’s presidency would threaten to undo changes to education in the state driven by Republican Ron DeSantis, the governor has defended the pick.)

    Prior to Tuesday’s meeting, Rufo circulated various videos of Ono speaking in favor of DEI policies and against systemic racism. While those videos gained traction on social media, the posts did not sway the UF Board of Trustees, which voted unanimously to hire Ono.

    But Ono’s changing stances on DEI did hang over much of Tuesday’s meeting, popping up in multiple questions where Ono discussed his evolution on the issue and noted that he dismantled DEI initiatives at the University of Michigan after his perspective began to shift in late 2023.

    “I did not come to bring DEI back; I came to make sure it never returns,” Ono told UF trustees.

    Ono argued that while he initially agreed with the aims of DEI programs, while president of the University of Michigan he came to see that such initiatives were divisive and diverted resources from student success, leading to his decision to shutter the DEI office there earlier this year.

    He argued that “large DEI bureaucracies” stifle open dialogue and erode trust on campus and that “it became clear to me through experience, not theory, that something had gone wrong.”

    Ono sought to distance himself from his prior statements, arguing that what matters “is not what I said two to six years ago,” as depicted in the videos, but rather what he has done in the last 18 months, which includes winding down the DEI office at Michigan before he resigned last month. Although the move came after increased criticism of DEI spending at Michigan, Ono cast it as a move that grew out of conversations he began having in late 2023 in which he questioned the efficacy of such initiatives.

    He also stressed again how his vision aligns with the goals of UF and DeSantis.

    “I understand and support what Florida’s vision for higher education represents: a decisive move away from ideological bias and activist-driven culture that has come to define too many colleges and universities in this country and abroad,” Ono said. “The goal is not to replace one orthodoxy with another. It is to restore balance, to protect the pursuit of truth and create a university environment where all students can thrive, regardless of their viewpoint. Florida is showing the nation that it’s possible to elevate academic excellence without ideological indoctrination.”

    While issues like faculty recruiting and retention, post-tenure review, college athletics, and other aspects of running the university were addressed in an almost three-hour public interview, much of that time, and the board’s questions, centered on DEI and campus protests.

    For instance, Ono was asked multiple times about concerns of rising antisemitism on campus.

    He responded that antisemitism is “a persistent threat, especially on college campuses” that “too often hides behind the language of political critique” and has been “normalized in the name of activism.” Ono also emphasized a commitment to keeping Jewish students safe at UF.

    Asked about his decision to allow a pro-Palestinian encampment to remain at Michigan for 30 days, Ono said that the university did not want to escalate the situation and create an atmosphere of unrest close to commencement. He added that he spoke with Jewish students who were worried about how removing the encampment might disrupt commencement. Ono also said that Michigan subsequently updated its time, place and manner policies to prevent future encampment protests.

    A Looming Battle?

    Although the UF Board of Trustees approved the Ono hire, it’s not a done deal, as the Florida Board of Governors has the final say.

    That board will meet in either mid-June or at a special meeting to consider Ono. That could provide another opportunity for Ono’s conservative critics to derail the hire if the Board of Governors comes out against the selection.

    Florida representative Greg Steube, a Republican, immediately called for the board to block the hire.

    “The @UF Board of Trustees has made a grave mistake. Today, Dr. Ono gave it his best ‘college try’ walking back his woke past, claiming he’s now ‘evolved.’ But I’m not sold. This role is too important to gamble on convenient conversions,” Steube wrote on social media Tuesday.

    At least one member of the Board of Governors noted over the weekend that concerns about Ono will be addressed.

    “The UF Board of Trustees is responsible for vetting the issues raised by concerned stakeholders, which their fiduciary obligations require they do, and which they need to do before making a decision. If/when the BOT acts, it will come to the Board of Governors, where the Board of Governors must agree to confirm the candidate for President of UF. The BOG takes this responsibility seriously, and issues will likely be fully reviewed and discussed publicly,” FLBOG member Alan Levine wrote in a Sunday social media post before Ono was hired.

    While the Board of Governors does have the power to derail Ono’s selection, members could have done so earlier—and behind closed doors—if they had concerns. Under a policy established last year, the Board of Governors must sign off on a list of presidential finalists identified by search committees before those candidates can be considered by individual boards. So the board could’ve wielded that veto power of sorts to remove Ono before he was named as a sole finalist.

    If confirmed, Ono will replace interim president Kent Fuchs, who came out of retirement after then-president Ben Sasse stepped down last July, weeks before a spending scandal emerged.

    Elsewhere in the state, the University of West Florida tapped former Republican lawmaker and current Florida commissioner of education Manny Diaz Jr. as its interim president in a process some trustees argued was rushed and lacked transparency. As the fifth president hired to lead a public university in Florida this year (including those serving in an interim capacity), Ono is the only one who is not either a former Republican lawmaker or connected to the governor’s office.

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  • Latest Borrower Defense to Repayment Numbers (US Department of Education)

    Latest Borrower Defense to Repayment Numbers (US Department of Education)

    The Higher Education Inquirer has received information today from the US Department of Education about Borrower Defense to Repayment claims.  Here are the results from ED FOIA 25-02047-F.  


     

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  • DOD Fails to Update Postsecondary Education Complaint System

    DOD Fails to Update Postsecondary Education Complaint System

    Is the US Department of Defense (DOD) actually handling complaints from service members and their spouses who are using DOD Tuition Assistance and MyTAA (the education program for spouses)? It’s difficult to tell, and it’s unlikely that they’ll tell us. 

    DD Form 2961 is used for servicemembers and their spouses to make complaints about schools. And it appears up to date.  And on their website, DOD still claims to help consumers work with schools about their complaints. 

    But information about the US Department of Defense Postsecondary Education Complaint System (PECS), the system that handles the complaints, has not been updated in about a decade. Here’s a screenshot from May 25, 2025.  

    What we do know is that DOD VOL ED and the DOD FOIA team have stonewalled us for eight years to get important information about their oversight. We also know that DOD VOL ED has allowed bad actor schools to violate DOD policies as they prey upon those who serve.  Over the years we have notified a number of media outlets about these issues but few if any have shown interest. 

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  • Supporting their success: Uncovering the underrepresentation of Chinese students in Higher Education

    Supporting their success: Uncovering the underrepresentation of Chinese students in Higher Education

    • Baiyu Liu is a BSc Computer Science student studying at King’s College London (KCL). He has been elected President of the King’s College London Students’ Union (KCLSU) in March 2025. His election marks the first time a Chinese student breaks into Student Union leadership in a major London Russell Group university. In this article, Baiyu writes about his thoughts on Chinese representation in student leadership.

    I have thoroughly enjoyed my time as an undergraduate student at KCL and I will look back fondly on my experience and the positive imprint the university has left on me. As I leave my undergraduate studies and move on to my new role as President of the KCLSU, I can’t help but reflect on my time. What went well, and what could be improved about university offerings to students, especially Chinese students.

    Chinese students form one of the largest international student groups in the UK, yet they are strikingly underrepresented in leadership, governance, and public discourse. Until my election at King’s College London Students’ Union, there was not one East Asian President in its 150 year history. This highlights the stark imbalance of Chinese representation in student leadership at universities in the UK. We believe this underrepresentation must be addressed in order to keep UK universities competitive in attracting Chinese international students, whose tuition fees form a large part of British university income.

    At King’s College London, out of the 23,000 international students, over 7,000 are Chinese. However, despite being a third of the international demographic and a fifth of the total student demographic, there is a virtually non-existent Chinese presence in the Students’ Union or senior leadership. Even with the commendable efforts of KCL’s leadership and our renowned Student Union, there is still much more to be done to bridge the gap.

    We have identified two major factors that have led to this lack of leadership representation: a lack of existing minority representation and a lack of cross-cultural interaction. In the past, there have been discriminatory beliefs about Chinese students ‘keeping quiet’ or ‘keeping to themselves’. My election is a wake-up call – UK universities’ reliance on Chinese students’ tuition fees and treatment of them as merely consumers must come to an end. I picked up the mantle of leadership not because it was absent among the Chinese community, but because nobody had envisioned that a Chinese student could be an SU President.

    Due to the Chinese culture of deference and Confucian principles, which value social harmony above individual agency, many Chinese international students do not believe they are empowered to speak out or stand up for their communities. They have very few role models or trailblazers – they couldn’t see themselves being student leaders.

    There is of course also an element of the self-fulfilling prophecy of the bigotry of low expectations. The stereotype of Chinese students as being ‘hardworking but quiet’ rears its ugly head when many previous student leaders have presumed that students will simply accept what they are told and the changes the SU intends to make. They do not expect Chinese students to put up a fight.

    As Chinese international students often cluster and stay within their own circles, they are often apathetic to the wider happenings of the Student Union. This effectively creates a distance between them and the policymaking processes in channelling their student voice.

    The wider implication of the lack of Chinese representation is that their concerns are not always adequately addressed. One example at KCL is the issue of Digital Graduation Certificates (DGC), wherein the time discrepancy between receiving their degrees and having their physical certificates shipped to them in China leads to graduates missing out on crucial job application windows. For many years, Chinese students at KCL have suffered in silence as they have missed job opportunities due to the lack of DGCs. We do not believe this is an oversight from KCL’s administration, but instead simply that they did not know this was a problem.

    Authentic Chinese food is absent in our kitchens, despite the sizable Chinese demographic. Many international students find the whitewashed Asian food disagreeable to their palates, whilst calls for food reform often fall on deaf ears. Similarly, hot drinking water dispensers are still unavailable for Chinese students who are not accustomed to drinking cold water.

    These problems, combined with many others, lead to Chinese students questioning whether they ought to study in the UK at all, which already costs far more than Chinese universities. UK universities, it should be noted, are also beginning to fall behind in STEM fields, which Chinese parents are becoming increasingly more aware of. It is thus in the best interests of UK universities to maintain a competitive edge in the Chinese higher education market.

    We believe it is imperative that we diversify the Student Unions of UK universities and empower Chinese international student voices. Although KCLSU is a start, it must not be the end. We hope more Chinese students could be emboldened to run for Student Union positions across this country.

    KCL is one of the greatest academic institutions in the world, with a great diversity of students from different backgrounds and cultures. The world-class staff of the university and the student union have done great work in enriching and fostering inclusivity. We believe that King’s could serve as a beacon to the rest of the country moving forward, especially in uplifting student voices within the Chinese community. I envision a world where all students, regardless of nationality, can see themselves in top leadership positions and have their voices heard. I hope to see Chinese students not just study in UK universities, but also help to shape them.

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