Tag: Education

  • Policy and Practice Foundations and Building Blocks

    Policy and Practice Foundations and Building Blocks

    Two weeks ago Chris Buonocore, Alex Humphreys, Martin Kurzweil and Emily Tichenor (all of the nonprofit organization Ithaka, and part of the Articulation of Credit Transfer Project) posted in this blog the happy news that Transfer Explorer (a website, modeled after CUNY T-Rex, that shows everyone how prior learning experiences will count toward a college’s academic requirements) has been launched containing information from three South Carolina colleges. Information from dozens of additional colleges in Connecticut, New York, South Carolina and Washington will be added in the coming months. 

    A cartoon Tyrannosaurus rex wearing a CUNY T-shirt

    Because this information is now public and usable, students and advisers will be able to make better plans for transfer, students will discover and choose transfer destinations that are a good fit for them, and institutions will be better able to align their programs and equivalencies to facilitate transfer. Transfer Explorer will also reduce the burden on students, advisers and admissions staff to locate and make sense of relevant information across disparate sources, allowing them to focus on higher-value tasks. The evidence from CUNY T-Rex suggests these benefits are already being realized in that context. 

    The advent of Transfer Explorer and other similar efforts to make transparent the rules on credit transfer and degree applicability raises an important question: Which policies and practices are desirable for institutions to have in place to make their credit mobility information public?

    Let’s assume that a public website, such as Transfer Explorer, is available for displaying credit mobility information, and that an institution has the appropriate financial and staff resources to put its information on the website. Now what course credit and program requirement policies and practices must be in place, and which additional ones would be useful to have? This post describes some of these policies and practices.

    Necessary Policies and Practices

    Absolutely essential is that transfer credit rules stating how an institution will treat all types of prior learning experiences (e.g., course A at Institution X will count as equivalent to course B at Institution Y), as well as the program and degree requirements (for majors, concentrations, general education, etc.), must be systematically and consistently stored, recorded and updated in the institution’s software system(s), with the credit mobility website reflecting any changes in any of these rules and requirements in a timely manner. These practices are essential for the website to function as a trusted source of information.

    There should be policies regarding who can change the transfer credit rules and degree requirements recorded in this software and under what conditions. This will reduce the likelihood of erratic, capricious or frequent changes, while ensuring that all students are subject to the same rules and requirements, without prejudice.

    Any additional rules, requirements, restrictions or qualifications related to the conditions for granting credit for prior learning (such as a minimum grade in a prior course or a residency requirement at the destination college) should apply equally to all students and be explicitly and publicly stated. This ensures that all students have access to the same information, again promoting equitable treatment.

    There should be administrative oversight of the above policies and practices, and that oversight should ideally be provided by people who would be unaffected by the rules’ consequences (i.e., conflicts of interest should be minimized). Oversight by people not acting in their own interest is necessary to ensure that policies and practices are appropriately instituted and maintained.

    Additional Desirable Policies and Practices

    It will be helpful to have policies regarding how course equivalencies for prior learning are decided in the first place—who decides and based on what information. This will promote efficient and effective decision-making regarding prior learning assessments.

    There should also be specific, agreed-upon criteria for giving credit for prior learning. It has been effectively argued that transfer credit should be based entirely on learning outcomes, and not on, e.g., a course’s prerequisites, textbook or modality (in-person, online or hybrid); the degree the student may or may not have; the student’s major; etc. AACRAO’s recommended criterion for course equivalency is 70 percent “matching of content.” Such a policy ensures that credit for prior learning is based on only that—prior learning.

    Any characteristics of prior learning, in addition to credits, that would satisfy an institution’s requirements, characteristics such as a course being writing intensive or including material on information literacy, should be recorded and considered for transfer. Students and those who support them need this information to be able to plan students’ complete academic trajectories.

    An explicit appeals procedure that allows students to challenge transfer credit decisions can help in identifying errors and inadequacies in what is shown on the website, as well as promoting equitable treatment of all students (an example of the CUNY appeals procedure is here). Students can more effectively use such a procedure if the website keeps a record of when transfer credit rules and program and degree requirements have changed and how.

    All courses from institutions accredited by what were formerly referred to as regional accreditors (along with, upon review, some other forms of prior learning) should be given at least elective credit. In addition to providing transfer students with predictable transfer credit, such a policy within the CUNY system greatly facilitated the establishment of CUNY T-Rex. For the courses of the 20 CUNY undergraduate colleges, developers had only to reflect on the website existing transfer credit rules (all 1.6 million of them); they did not have to determine what to do with courses that would receive no transfer credit.

    Also highly desirable is that a student should be allowed to use any credit transfer rule in place at College B between when the student first matriculated in College A and subsequently transferred to College B (perhaps within a specified number of years since matriculation at College A). Such a policy is particularly useful for students who first matriculate at a community college and later transfer to a bachelor’s college within the same system. This policy would enable students and those who support them to plan a student’s entire academic trajectory.

    Finally, in developing Transfer Explorer as well as CUNY T-Rex, the engineers had to first parse and deconstruct the colleges’ major and other requirements before programming them for the website. Many of the majors’ diagrams look like a tangled ball of yarn or a Super Bowl football play (diagrams that go way beyond just a sequence of major courses). Faculty and others may not realize how complex they are making requirements until they see them diagrammed. Such requirements can be very difficult to program and so should be simplified, if possible, as well as recorded in systematic, consistent ways.

    Each of the preceding items is useful for constructing an excellent website that will show how an institution will treat a student’s prior learning. However, there are many additional benefits from these policies and practices. For example, concerning the last bullet, keeping the requirements of majors simple and straightforward will not only help the website’s programmers, but will make it easier for students and those who support them to understand and conform to a major’s requirements.

    A basic principle of ACT, Transfer Explorer and CUNY T-Rex is that all of us in higher education benefit by obtaining good information and making it public. We hope that this blog post helps institutions do just that.

    We thank the members of AACRAO, ACT, the Beyond Transfer Advisory Group, the Gates Foundation, Ithaka, the LEARN Commission and SOVA for ideas contributing to this blog post.

    Alexandra W. Logue is professor emerita at the Center for Advanced Study in Education, Graduate Center, CUNY. From 2008 to 2014 she served as executive vice chancellor and university provost of the CUNY system, and she is a founder of CUNY T-Rex.

    Chris Buonocore is the product manager of Transfer Explorer at Ithaka, as well as a founder and the former manager of CUNY T-Rex.

    Christopher Vickery is professor emeritus of computer science at Queens College CUNY, as well as a founder and the creator of CUNY T-Rex.

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  • Faculty Protest Actions Against Trump Spark Backlash

    Faculty Protest Actions Against Trump Spark Backlash

    Jim West/UCG/Universal Images Group/Getty Images

    While many professors across the U.S. have protested federal funding cuts and other attacks on higher education by President Donald Trump and his campaign donor and aide Elon Musk without incident, two faculty members are now facing sharp scrutiny for their actions on and off campus.

    At the University of Wisconsin–Eau Claire, José Felipe Alvergue, who chairs the English Department, is on leave after he allegedly flipped a table Tuesday set up by the College Republicans to encourage support for Brad Schimel in the Wisconsin Supreme Court race. A video posted by UW–Eau Claire’s College Republicans chapter showed the aftermath of the incident and accused Alvergue (who had not yet been identified when it was uploaded) of being a “violent” supporter of Susan Crawford, the Democratic-backed candidate who later won the race Tuesday.

    “I am deeply concerned that our students’ peaceful effort to share information on campus on election day was disrupted,” UW–Eau Claire interim provost Michael Carney wrote in a statement to Inside Higher Ed. “UW–Eau Claire strongly supports every person’s right to free speech and free expression, and the university remains committed to ensuring that campus is a place where a wide variety of opinions and beliefs can be shared and celebrated. Civil dialogue is a critical part of the university experience, and peaceful engagement is fundamental to learning itself.”

    Carney added that campus officials are working with the Universities of Wisconsin system and its Office of General Counsel, “which is conducting a comprehensive investigation of this matter.”

    The incident prompted broad criticism, particularly from conservatives, many of whom called for the professor to be immediately fired.

    “Outrageous. Yet sadly what many conservatives [sic] students deal with every day on so many campuses,” Scott Walker, a former Republican governor of Wisconsin, wrote on social media.

    Alvergue did not respond to a request for comment.

    On the other side of the country, a part-time lecturer at California State University, Fresno, has prompted outrage in conservative quarters over her social media posts, FOX26NEWS reported. Katherine Shurik, who teaches anthropology, allegedly posted an image of Trump in a casket with the caption “I have a dream for this to happen much sooner rather than later” and another of a gravestone with his name on it and a caption reading, “and take Musk and the rest of the Nazi (Republican) party members with you too!” Additionally, in a video of Shurik circulated by conservative influencers, she said students will “get extra credit for coming to the protest.” Some local news sites reported the extra credit was for protesting Tesla, owned by Musk.

    The university was quick to distance itself from Shurik’s posts this week.

    “While Fresno State firmly believes in the principles of free speech, we strongly condemn the abhorrent social media posts and comments made by one of our part-time instructors,” Fresno State officials wrote in a Tuesday statement. “As these views were published by the employee as a private citizen, they do not represent our university in any way. Fresno State firmly denounces wishes of death against any elected official, particularly the President of the United States—these go against our core educational values and are not consistent with our Principles of Community. As Americans and educators, we pride ourselves on democratic dialogue, not words of derision and contempt about the most important political figure of our country.”

    Shurik did not respond to a request for comment from Inside Higher Ed.

    Multiple social media users called for Fresno State to fire Shurik ,and local officials have also weighed in, including Gary Bredefeld, a member of the Fresno County Board of Supervisors.

    “This is a professor at Fresno State posting about her longing for the deaths of President Trump, Elon Musk and Republicans. These are the unhinged radicals teaching our young kids at schools and universities across the country,” he wrote in a Sunday post on Facebook. “People like this are hate-filled, radical lunatics and have no business teaching anywhere. I would expect the President of Fresno State to address this immediately and denounce these postings.”

    Even Musk himself noticed the uproar.

    “Calling for the death of the President is a serious crime,” he wrote in a reply to a post about Shurik.

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  • Improving Transfer Based on Success Stories

    Improving Transfer Based on Success Stories

    A new transfer playbook, released by the Aspen Institute and the Community College Research Center, offers strategies for improving outcomes for transfer students by examining higher ed institutions with the best records.

    The playbook notes that, for a decade, fewer than a fifth of community college students have successfully transferred and earned bachelor’s degrees, though many aspire to reach that goal. But the playbook stresses that better outcomes are possible. At colleges with the best overall transfer outcomes—those in the top 10 percent for all institutions—at least 52 percent of students transfer and at least 61 percent of transfer students earn bachelor’s degrees, far exceeding national averages. If all community colleges achieved these kinds of results, they could double the bachelor’s degree attainment rates for community college students from 16 percent to 32 percent, the playbook concludes.

    Based on interviews with college leaders, students and staff members at campuses with successful transfer pathways and partnerships, the playbook’s authors offer three core strategies for improving transfer, with examples of relevant practices and case studies.

    First, they recommend that executive leadership spearhead partnerships between community colleges and universities so improvements to transfer can be made at scale. They also suggest working toward more timely bachelor’s degree completion rates within majors by better aligning curriculum and instruction with transfer pathways. Lastly, they recommend tailoring advising and other supports for transfer students in ways that “foster trust and engagement.” For example, the playbook encourages community colleges to ensure transfer advising is offered to all students and occurs before, during and after the transfer process, with outreach to prospective students about transfer options as early as high school.

    “There is immense potential in the dreams and ambitions of bachelor’s-intending community college students—and the many who may have counted themselves out but have the ability to complete a bachelor’s and expand their career horizons,” the foreword to the playbook reads.  

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  • Scholars’ Stories of Losing Federal Funding

    Scholars’ Stories of Losing Federal Funding

    Sixteen researchers across a range disciplines from the biomedical sciences and STEM to education and political science share their experiences of losing research grants and what impact the loss of billions of dollars in federal funding will have on science, public health and education in Inside Higher Ed today.

    The Trump administration told researchers Rebecca Fielding-Miller, Nicholas Metheny, Abigail Hatcher and Sarah Peitzmeier that trainings connected to their National Institutes of Health grant focused on the prevention of intimate partner violence against pregnant and perinatal women were “antithetical to the scientific inquiry, do nothing to expand our knowledge of living systems, provide low returns on investment, and ultimately do not enhance health, lengthen life, or reduce illness.”

    “We could not disagree more,” Fielding-Miller, Metheny, Hatcher and Peitzmeier write. “Anyone who has cared for a child or for the person who gave birth to them knows that preventing maternal and infant death and abuse should be a nonpartisan issue. The current administration is intent on making even this issue into ‘us’ versus ‘them.’ When it comes to public health, there is no such thing.”

    Meanwhile, Judith Scott-Clayton writes that the decision to cancel a Department of Education grant funding a first-of-its-kind randomized evaluation of the Federal Work-Study program—four and a half years into a six-year project—will leave policymakers “flying blind.”

    “Since 1964, the FWS program has disbursed more than $95 billion in awards,” Scott-Clayton wrote. “In comparison, our grant was less than three-thousandths of 1 percent of that amount, and the amount remaining to finish our work and share our findings with the public was just a fraction of that.”

    Read all of the scholars’ stories here.

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  • 400 Books Removed From Naval Academy Library

    400 Books Removed From Naval Academy Library

    The U.S. Naval Academy has culled 400 books deemed to promote to diversity, equity and/or inclusion from its library at the insistence of the Trump administration, according to the Associated Press.

    Last week, the Naval Academy, located in Annapolis, Md., identified 900 potential books to review in response to orders from Defense Secretary Pete Hegseth’s office to remove books containing DEI-related content, The New York Times reported. That list included The Autobiography of Martin Luther King Jr., Einstein on Race and Racism, and a biography of Jackie Robinson. A list of the books that were ultimately removed has not been released.

    The nation’s five military academies were also told in February to eliminate admissions “quotas” related to sex, ethnicity or race after President Trump signed an executive order to remove “any preference based on race or sex” from the military. Both the Naval and Air Force Academies have also completed curriculum reviews to remove materials that allegedly promote DEI, and a West Point official also told the AP that it was prepared to review both curriculum and library materials if directed to do so by the Army.

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  • FSA Executive Retires and Acting Under Secretary Takes Over

    FSA Executive Retires and Acting Under Secretary Takes Over

    The responsibilities of acting under secretary James Bergeron doubled as the Department of Education announced Wednesday that he will not only oversee the regulatory duties related to higher ed but manage the entire Office of Federal Student Aid.

    Even in the wake of major layoffs, FSA remains the largest office in the department. It oversees the Free Application for Federal Student Aid, the allocation of Pell Grants and—at least for now—management of the $1.7 trillion student loan portfolio.

    FSA had been led for much of the last year by Denise Carter, who is now retiring after more than 30 years working in the federal government. Carter also served as acting education secretary earlier this year. The department didn’t say in the news release why Carter was retiring now; the agency has offered early retirement offers and buyouts as part of an effort to reduce the workforce.

    Carter said in the release she was grateful for the opportunity to serve her country.

    “As I move on, I hope we as a nation commit to ensuring every student has the support needed to achieve extraordinary educational outcomes,” Carter added. “The economic strength of our nation depends on their success.”

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  • Staff and Funding Cuts at the NEH Loom

    Staff and Funding Cuts at the NEH Loom

    The Department of Government Efficiency has struck higher ed institutions once again—this time through the National Endowment for the Humanities.

    Leaders of the agency—which supports research, innovation and preservation in disciplines related to culture, society and values—told staff members Tuesday that the Trump administration intends to make substantial reductions in staff, slash the agency’s grant programs and rescind grants that have already been awarded.

    Humanities advocates don’t know exactly how large the cuts to NEH’s approximately 180-person staff or $78.25 million grant budget will be, but they note that “patterns at other agencies” provide a solid hint. The impact on colleges and universities, they say, would be crushing.

    “The NEH supports the full range of humanities work that takes place at higher ed institutions, including support for research and teaching, academic publishing and professional development programs for faculty,” said Stephen Kidd, executive director of the National Humanities Alliance. “Cuts would be particularly devastating, because unlike a lot of private funders, the NEH is more prestige-blind. With its mandate to support the humanities across the country, it’s more likely to give grants to people at smaller and public institutions.”

    President Trump has been talking about cutting humanities funding since his first term. Even before whispers about the latest cuts began, humanities scholars expressed concern that new grant-eligibility rules imposed to comply with Trump’s executive order on diversity, equity and inclusion would “undercut NEH’s very mission.”

    The president and his cabinet secretaries have already fired or offered buyouts to tens of thousands of government employees in an attempt to hollow out the federal workforce. Two of the most notable cuts impacted the Department of Education—which supports higher ed through federal student aid programs, data collection and accountability measures—and the Department of Health and Human Services, one of the world’s largest research funding sources for colleges and universities.

    Now Trump is turning his focus from educational infrastructure and sciences to history, literature and philosophy. Paula Krebs, executive director of the Modern Language Association, believes the move is “sending a message.”

    The cut “adds up to a huge net loss for all of higher education” and suggests “it is not worth investing in the study of our culture and the culture of others,” Krebs said. “In the larger context of DOGE cuts, the nation is saying that it’s not worth investing in the study of anything at all.”

    The announcement of looming cuts at NEH comes just three weeks after the agency’s Biden-appointed chair, Shelly Lowe, resigned. A citizen of the Navajo Nation, Lowe was the agency’s first Native American chair. Before that, she served as executive director of the Harvard University Native American Program.

    The agency is now being led by interim director Michael McDonald, who previously served as its general counsel.

    Since Lowe stepped down, DOGE staff members have made several appearances at the office. On Tuesday, they said 70 to 80 percent of the staff would be let go, three staff members told The New York Times. Sources also told the Times that all grants approved by the Biden administration but not yet paid out in full will be canceled.

    Neither NEH nor the White House responded to Inside Higher Ed’s request for comment.

    Founded in 1965, the NEH has allocated more than $6 billion in grants to museums, historical sites, libraries, state humanities councils and higher education institutions to support a variety of programs.

    Kidd, from the Humanities Alliance, said one of the most substantial losses universities could face is funding for curriculum development. In an era when public doubt regarding the value of a college degree is on the rise and skills-based hiring is gaining traction, humanities departments across the country are looking for new ways to mix the classical liberal arts with modern pre-professional training. NEH grants, he said, have been a key source of support for such experimentation.

    “These kinds of curricular innovations can help to ensure that students in the humanities have strong pathways to future careers,” Kidd said. It’s “NEH’s support for curricular innovations that might bring the humanities in conversation with business or with biological and health sciences.”

    He and other humanities association leaders have also expressed concern about cuts to grants intended to help libraries and museums preserve historical documents, art and other materials that are key to humanities research. The cuts to NEH, they say, will only compound the damage that has already been done by Trump’s executive order to disband the Institute of Museum and Library Services.

    “Without funding for preservation, materials will disappear, degrade or not be collected in the first place,” Kidd said. “And once those are lost—they’re lost. The record of human activity is gone.”

    Though its mandate is much broader than the humanities, the Association of Public and Land-grant Universities also registered concern about the NEH cuts.

    “NEH-funded research documents American history and culture [and] explores the legal and ethical use of emerging technologies such as AI,” said Craig Lindwarm, the association’s senior vice president of governmental affairs. “While undoubtedly reforms to NEH can be made and efficiencies found, cuts to NEH research would undermine progress in these critical areas and beyond.”

    To Peter Berkey, executive director of the Association of University Presses, the looming endowment cuts are the epicenter of “a disastrous ripple through the entire scholarly ecosystem.”

    “Perhaps most importantly,” he said, “these actions will diminish the very disciplines that drive the development of critical thinking, the understanding of value and the pursuit of justice and democracy among the next generation of scholars and citizens.”

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  • Researchers, Higher Ed Union Fight NIH Grant Terminations

    Researchers, Higher Ed Union Fight NIH Grant Terminations

    Suzanne Kreiter/The Boston Globe/Getty Images

    Individual university researchers, a public health advocacy organization and a union representing more than 120,000 higher education workers are suing the National Institutes of Health after the agency terminated more than $2.4 billion in grants it claims support “non-scientific” projects that “no longer” effectuate agency priorities.

    “Plaintiffs and their members are facing the loss of jobs, staff, and income. Patients enrolled in NIH studies led by Plaintiffs face abrupt cancellations of treatment in which they have invested months of time with no explanation or plan for how to mitigate the harm,” according to a complaint of the lawsuit filed Wednesday afternoon. “As a result of Defendants’ Directives scientific advancement will be delayed, treatments will go undiscovered, human health will be compromised, and lives will be lost.”

    It’s the latest in a mounting series of legal challenges against the Trump administration’s blitz of executive actions aimed at rooting out so-called gender ideology; diversity, equity and inclusion initiatives; and alleged waste, fraud and abuse of taxpayer funds. Some of those lawsuits have already resulted in federal judges ordering injunctions and restoration of canceled grants.

    But this is one of the first to directly challenge the NIH’s grant cancellations; more legal challenges are expected.

    The lawsuit was filed by the American Public Health Association; the United Automobile, Aerospace and Agricultural Implement Workers and NIH-funded medical researchers from Harvard University; the Universities of Michigan and New Mexico; and the Center for Science in the Public Interest, which have all lost their grants. The American Civil Liberties Union is representing the plaintiffs.

    A NIH spokesperson said that the agency doesn’t comment on pending litigation.

    ‘Erosion of Scientific Freedom’

    The plaintiffs want the Massachusetts district court to declare the actions of the NIH “unlawful,” restore funding for at least the plaintiffs’ terminated grants and prevent the agency “from terminating any grants based on allegedly no longer effectuating agency priorities, or withholding review of applications.”

    The majority of the terminated grants focused on topics related to vaccine hesitancy, climate change, diversifying the biomedical research workforce, “countries of concern” (including China and South Africa), and the health of women, racial minorities and members of the LGBTQ+ community, according to the lawsuit.

    One of the plaintiffs, Brittany Charlton, who is the founding director of Harvard University’s LGBTQ Health Center of Excellence, has had five NIH grants terminated since President Donald Trump took office in January and launched a crusade to root out so-called gender ideology and diversity, equity and inclusion initiatives.

    Charlton said in an email to Inside Higher Ed that she’s lost nearly $6 million in NIH grants as a result of the agency’s directives, signifying “a potential end to my academic career.”

    But her motivation for signing on to the lawsuit extends beyond concern for her own livelihood.

    “This isn’t just a fight for my professional survival but a stand against the erosion of scientific freedom,” Charlton said. “[The grant cancellations set] a worrying precedent where scientific inquiry becomes vulnerable to political rhetoric. The concern here is not merely academic; it affects the very foundation of public health policy and the health of vulnerable communities.”

    Another plaintiff, Katie Edwards, a social work professor at the University of Michigan who researches violence prevention in minority communities, has had six NIH grants pulled this year. And a third plaintiff, Nicole Maphis, a first-generation college student and postdoctoral fellow at the University of New Mexico’s School of Medicine who researches the link between alcohol use and Alzheimer’s, is no longer in consideration for an NIH grant designed to help underrepresented researchers become faculty members.

    ‘Arbitrary and Capricious’

    The lawsuit argues that NIH didn’t have the authority to cancel those or any of the other grants the agency claims no longer effectuate agency priorities. That’s because the “no longer effectuates agency priorities” regulatory language the NIH has cited to justify its termination of particular grants won’t go into effect until October.

    Additionally, canceling the grants disregards “Congress’s express mandate that NIH fund research to address health equity and health disparities, include diverse populations in its studies, improve efforts to study the health of gender and sexual minorities, and enhance diversity in the bio-medical research profession,” according to the complaint.

    The lawsuit also says that the government violated numerous aspects of the Administrative Procedure Act—including a provision prohibiting agency action considered “arbitrary, capricious, an abuse of discretion, or otherwise not in accordance with law”—when it terminated the grants. It further asserts that the agency usurped Congress’s “exclusive power over federal spending” and violated the Fifth Amendment by offering “vague” justifications for terminating grants, including involvement with “transgender issues,” “DEI” or “amorphous equity objectives.”

    “Defendants have failed to develop any guidelines, definitions, or explanations to avoid arbitrary and capricious decision-making in determining the parameters of the agency’s prohibitions against research with some connection to DEI, gender, and other topics that fail Defendants’ ideological conformity screen,” the suit alleges.

    That leaves grantees “unsure, for example, which areas of study they can pursue, which populations they can focus on as study subjects, what they might argue to appeal grant terminations, and what the demographics of study participants must be” and “makes it impossible to determine how to reconfigure future research to stay within the bounds of NIH’s newest ‘priorities.’”

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  • Do More with Less: 7 Strategic Advantages of Shared Services in Higher Education

    Do More with Less: 7 Strategic Advantages of Shared Services in Higher Education

    College administrators wear many hats to ensure their institutions thrive. Stakeholders expect them to be visionaries, budget stewards, tech experts, and student champions. However, wearing too many hats can hinder the ability to meet more strategic and forward-thinking institutional demands, effectively diluting leadership capacity and outcomes. 

    How can administrators remove some of those hats without losing control or spending more? 

    How can they guide their institutions to achieve better outcomes with fewer resources?  

    At the 2024 Collegis Education Summit, keynote speaker Dr. John Smith-Coppes, president of Joyce University, shared his advice for achieving higher ed excellence amid market paradigms, shifting learner expectations, and capacity constraints.

    “Embrace your institutional superpower and then partner for expertise. You have to know what you are really good at, but also where you might need help. Having the bravery to objectively look at the brutal facts can take you from good to great. Keep this in mind: Your institution is perfectly designed to get the outcomes it’s getting.”

    -Dr. John Smith-Coppes, President of Joyce University

    Dr. Smith-Coppes is right. If you’re not getting the results you want, you have to shine a light on the operation and consider what adjustments or changes will better position your institution for desired outcomes.

    To echo Dr. Smith-Coppes and answer the earlier questions, working with a strategic partner who has deep expertise in higher education shared services and can manage certain responsibilities more efficiently can get your institution closer to turning aspiration into reality. A true partnership is not about simply outsourcing tasks. Rather, it’s a strategic way to gain access to specialized knowledge, proven methodologies, and scalable resources, all while enabling administrators to focus on their core areas of expertise.

    Mounting challenges facing higher ed leaders

    When I talk to administrators, the conversation inevitably turns to the challenge of doing more with less. They consistently grapple with four key issues:

    • Budget Cuts: Funding is uncertain or shrinking, forcing them to rethink the allocation of resources.
    • Advancing Technology: Technology is rapidly evolving, leaving administrators to scramble after the next advancement or emerging capability.
    • Socioeconomic Pressures: With some questioning the value of postsecondary education, relevant programs with affordable tuition have never been more critical.
    • Employee Turnover: Retaining top talent is difficult, leaving critical gaps.

    But none of these issues surprise us. On the contrary, Collegis Education has partnered with numerous public and private institutions of varying sizes and levels of brand recognition to address these challenges, uncovering advantageous pathways toward more sustainable and fruitful operations.

    The results speak for themselves. Administrators gain more time to leverage their core strengths to elevate their institution’s mission and educational outcomes while actualizing a variety of clear benefits. Here is what Collegis Education continues to deliver for our shared-service partners.

    Seven ways shared services in higher education deliver results

    Institutions that leverage shared services experience benefits in a variety of key areas. Explore some of the most significant advantages:

    1. Improved financial stability

    Predictability and optimization are the key words here. With our solutions for technology management, enrollment management, and student services, institutions know exactly what to budget every year. At the same time, we find cost savings by getting a better return on technology investments, strategically decommissioning redundancies, and renegotiating contracts.

    2. Enhanced operational efficiency

    Is there a better way to reach an institution’s goals more efficiently? More often than not, the answer is yes. We help bring these opportunities to the surface by fully assessing the school’s infrastructure, technology, processes, and other operating procedures. This assessment denotes areas of excellence and points of failure as well as identifies where lag or waste exists. With these insights, we can identify and prioritize emerging opportunities to drive improvement. All this informs a multiyear roadmap that guides higher ed leaders on how to thoughtfully implement changes that engage key stakeholders to accelerate the change management cycle.

    3. Objective perspective & best practices

    We bring a unique perspective to our recommendations based on our work with other schools while protecting each school’s anonymity and uniqueness. This helps give you a baseline of how your school performs when compared to similar ones. Are you leading or lagging? As an unbiased third party, we offer fresh ideas backed by the knowledge of the results they have produced. It’s a great way to eliminate the “but this is how we’ve always done it” objection and gain buy-in from internal staff.

    4. Risk mitigation & accountability

    There’s rarely a higher ed situation we haven’t already dealt with at another institution. Our partners benefit from this experience, allowing them to proactively avoid operational and technical risks. They also benefit tremendously from having a partner who holds themselves accountable to quantifiable outcomes measured by agreed-upon service level agreements (SLAs). Together, these provide a lot of peace of mind when it comes to issues like cybersecurity, compliance, disaster recovery, and business continuity.

    5. Specialized expertise without the overhead

    Hiring and retaining experienced staff is challenging enough. Finding people with skill sets to leverage evolving technology capabilities like artificial intelligence (AI) is a whole other story. That’s why our partners rely on Collegis to provide the expertise that’s hard to find. We’re software-agnostic and implement solutions that are in the school’s best interest from a financial, operational, and strategic perspective without the need for full-time employees to manage them.

    6. Data-enabled decision making with full transparency

    Data at most institutions is stored in siloes, with limited stewardship and governance over its quality and consistency. However, many of the “data” solutions in the market today are complicated and difficult to implement and support.

    This is why we built Connected Core, a scalable higher education industry cloud solution that integrates siloed data sets, systems, and applications to enable institutional intelligence. This proven approach and methodology for collecting, connecting, and activating institutional data eliminates data doubt and gives leaders the confidence to make quickly make strategic decisions with confidence.

    7. Focus on core mission & educational outcomes

    By outsourcing some functions, administrators can redirect resources and energy to what truly matters: student success. By reducing the number of hats they wear, leaders can instead focus on using the tools they have on hand to manage strategic initiatives that drive institutional growth.

    Strategic delegation to yield better outcomes

    Some leaders fear losing control through outsourcing, and rightfully so. Too many vendors tout “partnership” when, in fact, they are trying to build an unhealthy dependency that is not mutually beneficial.

    That’s just not us. It fundamentally goes against our values and who we are as a company.

    Our partnerships are built on collaboration and shared governance. Institutions set priorities, and all actions follow clear assessments, implementation plans, and progress reviews. Our partners gain greater control over technology, enrollment, and budgets. Control isn’t lost, but visibility and accountability are gained.

    Shared-services models allow administrators to confidently offload specific responsibilities. Leveraging external expertise amplifies your internal strengths and empowers your leaders to focus on building and maintaining a thriving campus community.

    But the first step is starting the conversation with the right partner.

    Innovation Starts Here

    Higher ed is evolving — don’t get left behind. Explore how Collegis can help your institution thrive.

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  • Education providers pivot to TNE in price-sensitive Pakistan

    Education providers pivot to TNE in price-sensitive Pakistan

    Speaking at The PIE Live Europe 2025, Stuart Smith, CEO of pathway provider NCUK, said Pakistan’s position as a growing yet price-sensitive market opens exciting opportunities for students to earn their qualifications before transitioning to a high-quality university in the UK or elsewhere. 

    “Financially, one of the biggest barriers for Pakistani students has been the cost of studying abroad. The pathway model helps address this by offering significant cost savings, allowing students to progress to high-quality universities,” Smith told delegates at the London conference.

    “One of the big advantages of our model is that students can come in on an NCUK qualification, spend one or two years at home making really important cost savings, and academically prepare for studying abroad, all in a comfortable environment.”

    According to Smith, the rise in interest in international qualifications among Pakistani students also means easier visa approvals for them. 

    Visa refusals and delays have forced many Pakistani students to miss their January intake at UK universities, with some even withdrawing their applications, as reported by The PIE News last year. 

    “For students studying in-country pathway programs, we’ve seen fewer visa refusals because they are better prepared for the visa process and qualify better for visa interviews,” Smith added. 

    Last year, Pakistan’s Higher Education Commission revised its TNE policy to provide greater clarity on requirements, operational models, and introduce guidelines for establishing offshore campuses of Pakistani higher education institutions. 

    The update also emphasised quality assurance and regulatory assessments. 

    “Instead of targeting a small number of students at a high price point, a more sustainable approach is to offer programs at a lower price to a larger student base,” stated Smith. 

    “That being said, there is a market for institutions at all price points. The key is to find the right strategy that balances accessibility with quality.”

    The HEC has previously cautioned students and parents in Pakistan about some of the violations made by Pakistani institutions in their TNE programmes. 

    Moreover, the HEC warned recognised domestic HEIs offering foreign qualifications in Pakistan to comply with the government’s TNE policy, stating that any violations would result in non-recognition of the student’s degree.

    According to Vanessa Potter, director of communications and external relations at the University of Essex, while enrolling large numbers of Pakistani students in TNE programmes remains challenging, the university has shifted its focus. It now puts more into collaborating with its Pakistani alumni, supporting research at local universities, and assisting academic staff in the country.

    “One area we’ve significantly expanded is PhD support for academic staff. We offer our partners substantial discounts on PhD programs, as we believe in supporting both the academy and our institutional collaborators,” stated Potter. 

    “Many universities we work with have one or two staff members engaged in these programs, either full-time or part-time under co-supervision arrangements with Pakistani universities.”

    Just last year, the University of Essex partnered with Beaconhouse International College to offer a variety of business, law, and technology courses to students in major Pakistani cities, including Islamabad, Faisalabad, and Lahore.

    Over the years, Pakistan’s investment in research and development has remained notably low, with expenditure dropping from 0.17% of GDP in 2019 to 0.16% in 2021. 

    This limited funding presents challenges for Pakistani universities in securing high global research rankings, keeping the country’s R & D investment well below international standards.

    Such challenges provide an opportunity for research collaboration for institutions like the University of Essex. 

    “There are pockets of excellent research in Pakistan, though they don’t always reflect in global rankings,” stated Potter. 

    “There is funding available – academic exchanges have already been supported, and the British Council in Pakistan has provided funding for specific initiatives. We are also working with them on scholarships in collaboration, while also receiving support from the British High Commission in Pakistan.”

    According to Potter, the university is also working with the HEC to support laboratory staff in universities.

    “It’s a specialised project, and while we are still looking to pay for it, we are committed to enhancing the development of lab staff in science departments in Pakistani universities.” 

    In recent years, Pakistan has emerged as a major TNE market, especially for the UK. 

    According to the revised TNE policy, HEIs with a strong reputation and ranked within the top 700 in the QS or THE world university rankings, or those classified as Fachhochschule, will be eligible to offer their degree programs in Pakistan.

    Some institutions make the mistake of treating local Pakistani-origin agents differently from international aggregators. This is a clear discrimination
    Atif Khan, University of Hertfordshire

    With the launch of its new initiative, ‘Udaan Pakistan,’ aimed at revitalising the country’s economy, Atif Khan, country director at the University of Hertfordshire, believes that Pakistan has a strategic vision for economic growth over the next five to 10 years. 

    This, in turn, could drive a rising demand for international qualifications among students, he said. 

    “Any universities keen to come to Pakistan – this is the time. Demand will not finish, it will grow,” stated Khan. 

    “Currently, Pakistan has 55 recognised TNE programs, with over 15,000 students engaged. Of these, around 12,000 are involved in UK-affiliated programs, meaning nearly 80% of TNE students in Pakistan are already planning to transition to the UK for their postgraduate studies.”

    On the recruitment front, Khan anticipates a rise in study visas from Pakistan to major international study destinations, noting that the UK issued 35,000 student visas by 2024, an increase of 13% from the previous year.

    But he highlighted how some of the practices adopted by UK universities in the country are discriminatory in nature and need to be fixed.

    “When it comes to selecting recruitment agents, universities need a sustained strategy. They must work with the right agents, ensuring strong compliance and regular training sessions. The market is evolving rapidly,” stated Khan. 

    “Some institutions make the mistake of treating local Pakistani-origin agents differently from international aggregators. This is a clear discrimination. If universities continue down this path, they risk attracting lower-quality students.”

    Furthermore, Potter emphasised that while Pakistan’s economic challenges may prevent an exponential rise in student numbers, universities that offer strong career support and employability prospects could continue to attract Pakistani students.

    “I think being able to articulate clearly how you can support students with jobs, and how having a degree from a particular type of university subject might help that career long term, does help students understand the welcoming environment,” she said.

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