Tag: Empower

  • Do we really empower sabbatical offices to be the voice of students?

    Do we really empower sabbatical offices to be the voice of students?

    by Rebecca Turner, Jennie Winter & Nadine Schaefer

    Student voice is firmly embedded within the architecture of universities, with multiple mechanisms existing through which we (as educators) can ‘hear’, and students can ‘leverage’ their voice.  The notion of student voice is widely debated (and critiqued – see Mendes & Hammett, 2023), and whilst relevant to this blog post, it is not what we seek to focus on here. Rather we focus on one of the primary figureheads of student voice within universities – the sabbatical officer – and consider how they are empowered to represent the ‘voice’ of their peers to their university.

    Sabbatical officers are elected by the student body to represent their interests to the wider university community. They are leaders and trustees of their student union – semi autonomous organisations that operate alongside universities to advocate for the student body (Brooks, Byford & Sela 2016).  As elected student representatives, sabbatical officers sit on high-level university committees where student voice is ‘required,’ making the rapid transition from a student in a lecture hall, to a voice for all. Though this is an anticipated move, it is potentially challenging. Becoming a sabbatical officer is the accumulation of a hard-fought election campaign, which commonly builds on several years of working with their students’ union alongside their undergraduate studies (Turner & Winter, 2023).

    In collaboration with the NUS, and with the support of a small grant from the Staff and Educational Development Association (SEDA), we undertook a national survey to develop contemporary insights into the work of elected sabbatical officers. Sabbatical officers were clearly keen to share their experiences as we achieved responses from 59% of student unions affiliated to the NUS. We also undertook interviews with a sample of sabbatical officers (n=4) and permanent student union staff (n=6) who supported them during their time in office. Here we reflect on headlines emerging from this study, to place a brief spotlight on the work of sabbatical officers. 

    What a busy year (or two!)

    Sabbatical officers were often negotiating multiple, potentially competing, demands – as this survey respondent reflected when invited to comment on the main challenges they faced:

    ‘Getting up to speed with the fast-moving world of [being] a sabbatical officer and the many roles I had (sabb, trustee, leader, admin and campaigner)’.

    Sabbatical officers had a long list of responsibilities, including jobs inherited from their predecessor, union and university commitments, as well as the commitments they made through their own manifestos.  Attending university committees to give the student voice took considerable time, with many questioning the value of the time spent in meetings:

    It’s very much the case that you are in a room for two hours where you will be speaking for, I don’t know, two minutes. So sometimes it seems very boring to get involved with those random conversations which have very little to do directly with student experience.’ SO1

    It was a common theme that sabbatical officers were silent during these meetings, waiting for the brief interlude when they were invited to speak. Leading us to question both where their agency as student representatives lay in these committees, and how they could effect change in this space, when their engagement was limited. A concern shared across survey respondents, for example:

    ‘I’m in a huge number of meetings which significantly reduces the amount of time I have to work on manifesto objectives.’

    With a jobs list (and a diary) that echoed that of many Vice Chancellors (though with considerably less experience in HE), sabbatical officers reported engaging in trade-offs for who they worked with, whose voice was heard and opinions sought, to balance the demands of their role.  As this sabbatical officer reflected, this could leave the wider student body questioning their actions:

    ‘[Students] want to see the battle happening.  What they don’t want to see, is me sit for three hours and hash out the middle ground with some members of staff who probably aren’t going to change their mind.’ SO2

    Finding their voice

    Though given a seat at high level tables, respondents did not always feel at ease speaking up, the sentiments of this respondent were repeated many times in our data:

    ‘I think the hardest part is, we are sitting on committees with individuals who have worked here for years.  We’re never going to have that same knowledge, so that makes it quite a challenge um to be able to understand the ins and outs of the university and the institution, and the politics.’ SO3

    We did question whether the expectation to engage in these spaces may further reinforce the inequalities in student leadership highlighted by Brooks et al (2015).  However, sabbatical officers were not working alone. Permanent officers played an important role, helping them, for example, to decode paperwork and plan their contributions. Leadership allies, who may, for example, provide early access to meeting paperwork to aide preparation, or coach sabbatical officers in advance of meetings, assisted sabbatical officers to find their voice:

    I think the university has been really accommodating giving me the heads up on things that I could then have a bit more time to read up on things and to improve my knowledge.’ SO4

    Developing effective support networks was essential; through these networks they gained the knowledge needed to contribute confidently in ‘university’ spaces. However, this took considerable time and resulted in many reprioritising their work. They focused on activities deemed essential (which were many!) with other areas of the work being streamlined to ensure promised commitments could be fulfilled (Turner & Winter, 2023). 

    The time taken for sabbatical officers to get up to speed was discussed at length by those serving a second term, which as this respondent noted, was ‘when the real work got done.’   They had learnt the ropes, and as another Sabbatical Officer (SO) reflected:

    ‘There’s a lot of stuff [to learn] when you come into this role.  I think sabbatical officers do well if they are re-elected because they’ve had to learn a lot.’ SO2

    ‘Knowing the route to achieve my goals’

    Our data captured the committed and driven nature of this (overlooked and overworked) constituent of the HE community. Though working in challenging circumstances, they embraced opportunities to influence policy and practice. Successes were based on the support they received and the strategies they developed to undertake their work. The value of an effective handover from their predecessor cannot be overlooked and permanent student union staff provided much needed continuity and support. Sabbatical officers drew on their student representatives to provide the eyes on the ground and engaged with senior leaders to develop their understanding of how universities work and through these individuals they grew in confidence to speak in front of diverse audiences.  As individuals, many respondents performed their roles with tenacity, approaching their work both pragmatically and innovatively. Yet the time limited nature of this role added pressure and delineated what could be achieved:

    ‘Knowing the route to achieve my goals was difficult because it requires knowing what exactly you want before you’ve even started the job [so that you can] achieve what you want in year.’

    This prompted us to question the sustainability of the sabbatical officer role; realistically who can manage, at this early stage in their career, the breadth of demands placed on them for more than a short period of time?

    Promoting the voice of sabbatical officers?

    As pedagogic researchers, we have a final, curious observation to make regarding the dearth of systematic research into this field of HE. Student unions have a long history; reference is still made to the activism and uprise of the 1960s (Klemenčič 2014). As a community we lament how student voice activities have become the realm of quality assurance, and question whether students have become politically apathetic (Raaper, 2020). The re-positioning of student unions has increased accountability and encouraged partnership working with their affiliated university (Brooks et al, 2016; Squire 2020). This leads us to question how relevant it is to continue to look backwards and talk of how students’ unions used to operate in the past. As the sector becomes increasingly diverse and how students engage with HE becomes more fragmented, we need to play closer attention to students’ unions to ensure they are supported to function effectively and represent the interest of students. 

    Dr Rebecca Turner is an Associate Professor in Educational Development at the University of Plymouth, UK.  Alongside her interest in student voice and representation, Rebecca’s research addresses themes relating to inclusivity, student success and widening participation. 

    Professor Jennie Winter is Dean of Teaching and Learning and Professor of Academic Development at Plymouth Marjon University, a National Teaching Fellow, and a Principal Fellow of the UK Higher Education Academy. She holds numerous external roles, contributes to international pedagogic research, and her work has been utilised by the European Commission and presented globally.

    Dr Nadine Schaefer is an Educational Developer at the University of Plymouth. Her research interests include student voice, student engagement and wider quality assurance issues in HE. Nadine is a Senior Advance HE Fellow (SFHEA).

    Author: SRHE News Blog

    An international learned society, concerned with supporting research and researchers into Higher Education

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  • Carousel Digital Signage Integrates with CrisisGo to Empower Safer School Communities

    Carousel Digital Signage Integrates with CrisisGo to Empower Safer School Communities

    MINNEAPOLIS, MINNESOTA – Carousel Digital Signage announces a new technology partnership with CrisisGo that enables K-12 schools and businesses to deliver emergency alerts and other safety messages to digital displays with immediacy. The integration is enabled through an open API that triggers visual alerts, interactive maps and more to Carousel Cloud digital signage networks via the Common Alerting Protocol (CAP), a global standard that supports the digital exchange of emergency alerts and public warnings over multiple networks.

    CrisisGo’s Safety iResponse platform offers a comprehensive suite of advanced alerting software and tools that empower school districts to create safer and more secure learning environments. Its features include real-time alerting, incident management and parent notification, all of which combine to help schools respond to emergencies in an efficient and effective manner. The platform also immediately shares emergency alerts with local law enforcement when police assistance is needed.

    Direct integration of the two software platforms on a common IT network ensures consistent monitoring of incoming triggers from Safety iResponse to Carousel Cloud. Upon recognizing an incoming alert, Carousel Cloud disseminates the active alert as a priority for instant takeover of all  targeted screens. Upon resolution, Carousel Cloud immediately removes the alert and resumes normal operations, eliminating the need to schedule expiration times or manually clear the system. That accelerates the important process of reunification to ensure all students, teachers and other staff members are accounted for and safe.

    “Carousel Cloud’s ability to recognize an all-clear message is a differentiator from other digital signage solutions that we have evaluated,” said Jacob Lewis, Chief Security Officer, CrisisGo. “Carousel Cloud will also recognize the type of event our system is addressing and exactly where the alerts need to go, which could be select screens, schoolwide, or across an entire multi-campus network. This seamless interoperability represents an important step in our multimodal strategy for mass notification, which also includes delivery to all computers and mobile devices that are connected to our software.”

    The CrisisGo partnership represents the latest technology integration between Carousel Digital Signage and emergency alerting platforms aimed at strengthening school safety in K-12 environments. Lewis says that while K-12 remains the top priority for CrisisGo’s integrated solution with Carousel, he anticipates potential expansion into other verticals including corporate enterprise and manufacturing.

    “Our collaboration with CrisisGo represents the next step in our efforts to keep students and faculty informed, safe and resilient across all grade levels,” said Eric Henry, SVP of Business Architecture, Carousel Digital Signage. “Carousel Cloud’s open platform enables clean and reliable interoperability with CrisisGo, and our common integration with the CAP protocol ensures immediate dissemination of important visual alerts that will help school districts keep all campuses safe and secure.”

    About Carousel Digital Signage

    Carousel is Digital Signage Content Management Software that is easy to use, scalable, and reliable. With a deep feature set and strong technology partnerships Carousel gives you the most value in digital signage. Carousel Digital Signage is a division of Tightrope Media Systems. You can reach the Carousel team at (866) 866-4118, or visit  www.carouselsignage.com.

    About CrisisGo

    CrisisGo has been leading the K-12 industry since 2013, setting the standard for school safety. Our comprehensive emergency and safety management platform empowers schools with real-time alerting, incident management, visitor management, threat and behavioral intervention features, and reunification solutions. CrisisGo also offers comprehensive training to equip staff and teachers with handling emergencies. CrisisGo consistently innovates to enhance K-12 security, partnering with educators and administrators to create safe and nurturing learning environments and redefining school safety for a brighter future in education.

    eSchool News Staff
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  • Empower Learners for the Age of AI: a reflection – Sijen

    Empower Learners for the Age of AI: a reflection – Sijen

    During the Empower Learners for the Age of AI (ELAI) conference earlier in December 2022, it became apparent to me personally that not only does Artificial intelligence (AI) have the potential to revolutionize the field of education, but that it already is. But beyond the hype and enthusiasm there are enormous strategic policy decisions to be made, by governments, institutions, faculty and individual students. Some of the ‘end is nigh’ messages circulating on Social Media in the light of the recent release of ChatGPT are fanciful click-bait, some however, fire a warning shot across the bow of complacent educators.

    It is certainly true to say that if your teaching approach is to deliver content knowledge and assess the retention and regurgitation of that same content knowledge then, yes, AI is another nail in that particular coffin. If you are still delivering learning experiences the same way that you did in the 1990s, despite Google Search (b.1998) and Wikipedia (b.2001), I am amazed you are still functioning. What the emerging fascination about AI is delivering an accelerated pace to the self-reflective processes that all university leadership should be undertaking continuously.

    AI advocates argue that by leveraging the power of AI, educators can personalize learning for each student, provide real-time feedback and support, and automate administrative tasks. Critics argue that AI dehumanises the learning process, is incapable of modelling the very human behaviours we want our students to emulate, and that AI can be used to cheat. Like any technology, AI also has its disadvantages and limitations. I want to unpack these from three different perspectives, the individual student, faculty, and institutions.


    Get in touch with me if your institution is looking to develop its strategic approach to AI.


    Individual Learner

    For learners whose experience is often orientated around learning management systems, or virtual learning environments, existing learning analytics are being augmented with AI capabilities. Where in the past students might be offered branching scenarios that were preset by learning designers, the addition of AI functionality offers the prospect of algorithms that more deeply analyze a student’s performance and learning approaches, and provide customized content and feedback that is tailored to their individual needs. This is often touted as especially beneficial for students who may have learning disabilities or those who are struggling to keep up with the pace of a traditional classroom, but surely the benefit is universal when realised. We are not quite there yet. Identifying ‘actionable insights’ is possible, the recommended actions harder to define.

    The downside for the individual learner will come from poorly conceived and implemented AI opportunities within institutions. Being told to complete a task by a system, rather than by a tutor, will be received very differently depending on the epistemological framework that you, as a student, operate within. There is a danger that companies presenting solutions that may work for continuing professional development will fail to recognise that a 10 year old has a different relationship with knowledge. As an assistant to faculty, AI is potentially invaluable, as a replacement for tutor direction it will not work for the majority of younger learners within formal learning programmes.

    Digital equity becomes important too. There will undoubtedly be students today, from K-12 through to University, who will be submitting written work generated by ChatGPT. Currently free, for ‘research’ purposes (them researching us), ChatGPT is being raved about across social media platforms for anyone who needs to author content. But for every student that is digitally literate enough to have found their way to the OpenAI platform and can use the tool, there will be others who do not have access to a machine at home, or the bandwidth to make use of the internet, or even to have the internet at all. Merely accessing the tools can be a challenge.

    The third aspect of AI implementation for individuals is around personal digital identity. Everyone, regardless of their age or context, needs to recognise that ‘nothing in life is free’. Whenever you use a free web service you are inevitably being mined for data, which in turn allows the provider of that service to sell your presence on their platform to advertisers. Teaching young people about the two fundamental economic models that operate online, subscription services and surveillance capitalism, MUST be part of ever curriculum. I would argue this needs to be introduced in primary schools and built on in secondary. We know that AI data models require huge datasets to be meaningful, so our data is what fuels these AI processes.

    Faculty

    Undoubtedly faculty will gain through AI algorithms ability to provide real-time feedback and support, to continuously monitor a student’s progress and provide immediate feedback and suggestions for improvement. On a cohort basis this is proving invaluable already, allowing faculty to adjust the pace or focus of content and learning approaches. A skilled faculty member can also, within the time allowed to them, to differentiate their instruction helping students to stay engaged and motivated. Monitoring students’ progress through well structured learning analytics is already available through online platforms.

    What of the in-classroom teaching spaces. One of the sessions at ELAI showcased AI operating in a classroom, interpreting students body language, interactions and even eye tracking. Teachers will tell you that class sizes are a prime determinant of student success. Smaller classes mean that teachers can ‘read the room’ and adjust their approaches accordingly. AI could allow class sizes beyond any claim to be manageable by individual faculty.

    One could imagine a school built with extensive surveillance capability, with every classroom with total audio and visual detection, with physical behaviour algorithms, eye tracking and audio analysis. In that future, the advocates would suggest that the role of the faculty becomes more of a stage manager rather than a subject authority. Critics would argue a classroom without a meaningful human presence is a factory.

    Institutions

    The attraction for institutions of AI is the promise to automate administrative tasks, such as grading assignments and providing progress reports, currently provided by teaching faculty. This in theory frees up those educators to focus on other important tasks, such as providing personalized instruction and support.

    However, one concern touched on at ELAI was the danger of AI reinforcing existing biases and inequalities in education. An AI algorithm is only as good as the data it has been trained on. If that data is biased, its decisions will also be biased. This could lead to unfair treatment of certain students, and could further exacerbate existing disparities in education. AI will work well with homogenous cohorts where the perpetuation of accepted knowledge and approaches is what is expected, less well with diverse cohorts in the context of challenging assumptions.

    This is a problem. In a world in which we need students to be digitally literate and AI literate, to challenge assumptions but also recognise that some sources are verified and others are not, institutions that implement AI based on existing cohorts is likely to restrict the intellectual growth of those that follow.

    Institutions rightly express concerns about the cost of both implementing AI in education and the costs associated with monitoring its use. While the initial investment in AI technologies may be significant, the long-term cost savings and potential benefits may make it worthwhile. No one can be certain how the market will unfurl. It’s possible that many AI applications become incredibly cheap under some model of surveillance capitalism so as to be negligible, even free. However, many of the AI applications, such as ChatGPT, use enormous computing power, little is cacheable and retained for reuse, and these are likely to become costly.

    Institutions wanting to explore the use of AI are likely to find they are being presented with additional, or ‘upgraded’ modules to their existing Enterprise Management Systems or Learning Platforms.

    Conclusion

    It is true that AI has the potential to revolutionize the field of education by providing personalized instruction and support, real-time feedback, and automated administrative tasks. However, institutions need to be wary of the potential for bias, aware of privacy issues and very attentive to the nature of the learning experiences they enable.


    Get in touch with me if your institution is looking to develop its strategic approach to AI.


    Image created using DALL-E

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