Tag: Implementation

  • Beyond the AI Hype: Strategic AI Implementation in Higher Education

    Beyond the AI Hype: Strategic AI Implementation in Higher Education

    The buzz around AI in higher ed is undeniable. The topic dominated conference discussions at ASU + GSV, with nearly every booth, breakout, and keynote referencing AI somehow. When AI gets tossed around so often, it can be hard to differentiate between what’s real and what isn’t.  

    While the transformative promise of AI is exciting, successful AI implementation requires more than fast adoption. The more important question is: How can institutions move from ideas to impact? 

    The reality is that achieving meaningful results with AI requires more than just purchasing the latest tool. That’s often the easiest part, but it can also be a trap. Tool and tech procurement, absent a well-informed implementation strategy, can add to your technical debt. It’s critical to look beyond the buzzword and first define where you want your institution to be in the future. With your north star in place, you can determine how AI can play a role in a holistic solution. 

    Operationalizing AI for Real Impact 

    Many discussions around AI for higher ed focus on its evolving capabilities to generate content, automate tasks, engage and support students, and handle other critical functions. But what is the impact you’re looking to make, and how are you going to measure the return on investment? Those questions tend to be missing from higher ed’s ongoing AI conversation. Don’t implement tactics (or tools) until you know their role in your broader tech strategy. Too often, there is a heightened sense of urgency to implement and not enough focus on the complexities of weaving these tools into the intricate fabric of an institution. There is no easy button in AI. 

    Trying to catch the AI hype without having a strategic AI implementation plan is like buying state-of-the-art lab equipment before you’ve decided what type of science courses you are going to offer.  Effective integration involves significant change management, process design, and ongoing investment.  

    For example, many schools already use AI-powered agents to assist with student recruitment by answering prospects’ questions and suggesting next steps. These bots can scale engagement significantly — but to be effective, they require meticulous training, constant monitoring, and attentive human oversight to ensure the interaction is aligned with a school’s culture and values. As technology evolves, the operational model must adapt. Without constant care and feeding, AI tools can become outdated, provide incorrect information, or fail to align with the institution’s unique voice and mission. Remember, technology and tool outputs are only as good as the inputs.  

    And the investment isn’t just the initial software cost. The investment also includes ongoing commitment to deployment, integration, training, and ensuring the technology drives the desired outcomes. Many underestimate this operational heavy lifting in the rush to adopt AI, yet it’s the linchpin for success. 

    Start with Strategy, Not Just Software 

    A more effective, pragmatic approach to AI implementation in higher education begins by identifying the institution’s core challenges and strategic objectives. 

    Are you focused on reversing enrollment declines? Improving student retention rates? Enhancing support services? Increasing operational efficiency? By defining your goals and measurable key performance indicators (KPIs) from the outset, you’re in the best position to strategically evaluate how AI — alongside other data, technology, and talent resources — can contribute to a solution that supports the entire student lifecycle. 

    Without this clarity, institutions risk spending significant resources without achieving tangible returns. It’s about focusing efforts, perhaps starting with a contained, controllable area where impact can be carefully monitored and measured, rather than attempting to boil the ocean. 

    Leveraging AI Strategically 

    Currently, many institutions are grappling with important discussions around AI ethics, academic integrity, and preventing misuse by students to cheat. It’s important not to get stuck there. Students who want to circumvent rules will find a way. AI is simply the newest tool. Focusing excessively on policing AI use means missing the boat on its strategic potential. 

    The real opportunity lies in leveraging AI across the entire student lifecycle — from recruitment and enrollment to engagement, support, and retention. AI can personalize outreach, provide 24/7 advising support, identify at-risk students earlier, and automate administrative tasks, freeing up staff for higher-value interactions. It will almost certainly be part of effective solutions, but it shouldn’t be the only part. 

    The Indispensable Human Element  

    In the race to apply AI, we must not forget the crucial role of human intelligence (HI). AI tools, even sophisticated ones, require human oversight. They must train on the correct data and the institution’s values, mission, and unique persona.   

    Humans are essential for guiding AI, correcting its inevitable errors and ensuring its outputs align with institutional standards. Furthermore, education remains a fundamentally human endeavor. While AI can enhance efficiency and scale, it cannot replace true empathy, mentorship, and social-emotional connection, which are vital to student success and belonging. The most effective approach combines the power of AI with the irreplaceable value of human talent — a synergy Collegis champions through its focus on data, tech, and talent. 

    Moving Fast, But Moving Smart 

    The desire to rapidly adopt AI in higher ed is understandable. However, a rushed implementation without a clear strategy is likely to falter. Stepping back to define objectives, plan the integration, and establish metrics is the best way to accelerate the path to meaningful impact. 

    This more deliberate, strategic approach enables institutions to harness AI’s power effectively, ensuring it serves their unique mission and drives measurable results. It’s about moving beyond the hype and focusing on the pragmatic steps needed to make AI work for higher ed, creating sustainable value for the institution and the students it serves. The journey requires careful navigation, a focus on operational reality, and often, a partner who understands how to bridge the gap between potential and practice. 

    Innovation Starts Here

    Higher ed is evolving — don’t get left behind. Explore how Collegis can help your institution thrive.

    Source link

  • NIH Speeds Up Implementation of New Public Access Policy

    NIH Speeds Up Implementation of New Public Access Policy

    The National Institutes of Health is accelerating a Biden-era plan to make its research findings freely and quickly available to the public, the agency announced Wednesday.

    The 2024 Public Access Policy was set to take effect Dec. 31, 2025, but will now take effect July 1 of this year. It updates the 2008 Public Access Policy, which allowed for a 12-month delay before research articles were required to be made publicly available. The 2024 policy removed the embargo period so that researchers, students and members of the public have rapid access to these findings, according to the announcement. 

    NIH director Jay Bhattacharya, who took over last month, said the move is aimed at continuing “to promote maximum transparency” and rebuilding public confidence in scientists, which has waned in recent years. 

    “Earlier implementation of the Public Access Policy will help increase public confidence in the research we fund while also ensuring that the investments made by taxpayers produce replicable, reproducible, and generalizable results that benefit all Americans,” Bhattacharya said in the memo. “Providing speedy public access to NIH-funded results is just one of the ways we are working to earn back the trust of the American people.”

    Although the scientific research community is supportive of the policy itself, some are calling on the NIH to reinstate the original implementation date to give researchers time to effectively comply with this and other new agency regulations. 

    “This new effective date will impose extra burdens on researchers and their institutions to meet the deadline,” Matt Owens, president of COGR, which represents research institutions, said in a statement Wednesday. “Ironically, at the same time NIH is accelerating implementation of this policy, the agency is adding new burdensome certification and financial reporting requirements for grant recipients. This runs counter to the administration’s efforts to reduce regulations.”

    Source link

  • EEOC Issues Long-Awaited Regulations on Implementation of the Pregnant Workers Fairness Act – CUPA-HR

    EEOC Issues Long-Awaited Regulations on Implementation of the Pregnant Workers Fairness Act – CUPA-HR

    by CUPA-HR | April 17, 2024

    On April 15, 2024, the Equal Employment Opportunity Commission issued its long-awaited final regulations and interpretative guidance on the implementation of the Pregnant Workers Fairness Act (PWFA). The EEOC states in its press release that the final rule is intended to offer “important clarity that will allow pregnant workers the ability to work and maintain a healthy pregnancy and help employers understand their duties under the law.” It provides guidance to employers and workers “about who is covered, the types of limitations and medical conditions covered, and how individuals can request reasonable accommodations.” The regulations will be published in the Federal Register on April 19 and go into effect 60 days later.

    The PWFA, which was signed into law in December 2022, requires most employers with 15 or more employees “to provide reasonable accommodations to a qualified employee’s or applicant’s known limitations related to, affected by, or arising out of pregnancy, childbirth, or related medical conditions, absent undue hardship on the operation of the business of the covered entity.” It passed Congress with strong bipartisan support.

    Known Limitations

    Under the regulation, “limitations” include both physical and mental conditions related to, affected by, or arising out of pregnancy, childbirth, or related medical conditions. The regulations specify that the definition of a limitation “shall be construed broadly to the maximum extent permitted by the PWFA.” A limitation “may be a modest, minor, and/or episodic impediment or problem” and can be related to current or past pregnancies, potential or intended pregnancies, and labor and childbirth.

    The examples of limitations provided in the rule include miscarriage or stillbirth, migraines, lactation, postpartum depression, and pregnancy-related episodic conditions, such as morning sickness, but the list is not intended to be exhaustive. The limitation may be “a need or a problem related to maintaining [the worker’s] health or the health of the pregnancy,” and it “need not be caused solely, originally, or substantially by pregnancy or childbirth.” Related medical conditions can include conditions that existed before pregnancy or childbirth but are exacerbated by the pregnancy or childbirth.

    The employee or their representative must communicate the limitation to the employer to receive a reasonable accommodation. The employee and employer should engage in an interactive process to determine if a worker’s limitation qualifies for a reasonable accommodation and the appropriate accommodation.

    Reasonable Accommodations

    Under the final rule, “reasonable accommodations” have the same definition as under the Americans with Disabilities Act. They include modifications or adjustments to the application process, to the work environment or how the work is performed, and that allow the employee to enjoy equal benefits and privileges of employment as are enjoyed by similarly situated employees without known limitations. It also includes modifications or adjustments to allow a covered employee to temporarily suspend one or more essential functions of the job.

    The rule provides several examples of reasonable accommodations that may be appropriate under the act. These include but are not limited to additional breaks, allowing the worker to sit while they work, temporary reassignment or suspension of certain job duties, telework, or time off to recover. Leave can be requested even if the employer does not offer leave as an employee benefit, the employee is not eligible for the employer’s leave policy, or the employee has used up their allotted leave under the employer’s policy.

    Reasonable accommodations are limited to the individual who has a PWFA-covered limitation; it does not extend to an individual who is associated with someone with a qualifying limitation or someone with a limitation related to, affected by, or arising out of someone else’s pregnancy, childbirth, or related medical condition. The regulations specifically clarify that “time for bonding or time for childcare” are not covered by the PWFA.

    Undue Hardship

    The rule explains that an employer does not have to provide a reasonable accommodation if it would cause an “undue hardship,” or a significant difficulty or expense. The rule includes a variety of factors that should be considered when determining if a reasonable accommodation would impose an undue hardship, including the nature and net cost of the accommodation; the overall financial resources of the facility or covered entity; the type of operations of the covered entity; and the impact of the accommodation on operations, including on the ability of other employees to perform their duties or the facility’s ability to conduct business.

    The rule provides several factors to consider when analyzing whether an accommodation involving the temporary suspension of essential functions of the position qualifies as an undue hardship. These include the length of time the employee will not be able to perform the essential function; whether there is work for the employee to accomplish; the nature of the essential function; the employer’s history of providing temporary suspensions to other, similarly situated employees; whether other employees can perform the functions; and whether the essential functions can be postponed.

    Other Provisions

    The rule also encourages “early and frequent communication between employers and workers” in order “to raise and resolve requests for reasonable accommodation in a timely manner.” Employers are also instructed that they are not required to request supporting documentation when an employee asks for a reasonable accommodation; they should only do so when it is reasonable under the circumstances.

    Controversies Surrounding the Regulations

    While the PWFA was passed by Congress with strong bipartisan support, the EEOC has faced significant pushback about the implementing regulations.

    The EEOC’s delay in issuing these regulations caused considerable frustration from employers. The PWFA went into effect in June 2023, which was when employers were required to comply with the law and the EEOC began accepting claims of discrimination under the act. Without the implementing regulations, however, employers had no certainty as to how to comply, leaving them exposed to potential liability.

    The most significant criticism stemmed from the regulation’s implications around abortion. In fact, of the nearly 100,000 comments the EEOC received in response to its notice of proposed rulemaking on the regulations, over 96,000 discussed the regulation’s inclusion of abortion. The final rule clarifies that “having or choosing not to have an abortion” qualifies as a medical condition under the regulations. Several Republican members of Congress accused the EEOC of using the regulations to further the Biden administration’s pro-choice agenda. EEOC Chair Charlotte Burrows, however, defended the language, saying it is consistent with legal precedent and the agency’s interpretations of other civil rights statutes under their jurisdiction. The regulation clarifies that employers will not be required to pay for abortions or travel-related expenses for an employee to obtain an abortion. The EEOC specifies they expect the most likely accommodation related to abortion will be leave to attend a medical appointment or recover from a procedure. Several conservative organizations are threatening legal action against the final rule.

    Litigation Challenging the PWFA

    On February 27, 2024, a federal district court in Texas ruled that the House of Representatives lacked a quorum when it passed the PWFA, because over 200 representatives voted by proxy. The Constitution required that a quorum be present for the House to conduct business, but in response to the COVID-19 pandemic, the House allowed for proxy voting. The court found Congress violated the Constitution when it passed the law and blocked enforcement of the act against the state of Texas and its agencies. The law is in effect elsewhere in the United States, but other legal challenges may follow Texas’s approach.



    Source link