Tag: inclusion

  • Humane societies are thoughtful about how to promote equality, diversity and inclusion

    Humane societies are thoughtful about how to promote equality, diversity and inclusion

    We all knew that the Trump administration’s attacks on diversity, equality and inclusion would have ramifications in the UK, but we probably didn’t expect it to show up quite so quickly.

    This Saturday’s lead in The Times warned that – in tacit contrast to President Trump’s apparent intention that all federal funding should cease to organisations or projects that champion inclusion – UK universities could now lose public money if they do not.

    This refers, of course, to the ongoing consultation on the people, culture and environment measure in the 2029 Research Excellence Framework. Back in 2023, our tongues firmly in our cheeks, we held a panel session at our Festival of HE titled “Has REF gone woke?” That joke no longer looks so funny.

    DK has explained elsewhere on the site exactly what’s wrong with the claims about the REF in The Times, should you need ammunition to fire over the dinner party table. We should hardly be surprised by now to see half truths and scare tactics mobilised in this particular culture war. Its proponents are not in the main motivated by a concern for evidence as by animus against a particular set of values which it suits them to project as being in opposition to [delete as appropriate] common sense/free market economics/honest working people/standards in public services/The Meritocracy.

    While the spectacle in the US of wealthy white men openly deploying their enormous power against those who are minoritised and disenfranchised is truly horrifying, FT science columnist Anjana Ahuja last week pointed to a larger concern: that scientists, funders and research organisations would quietly divest from equality, diversity and inclusion initiatives, or deprioritise vital research into differential experiences of or outcomes from public health, provision of public services, justice, or education, consciously or unconsciously orienting the scientific endeavour towards the locus of power rather than towards truth or justice. Any such reorientation would have a serious impact, both through loss of talent in research, and loss of knowledge that could improve, and save, many lives.

    The politics in the UK

    You might feel that despite the tendency of part of the UK media to promulgate the culture wars, UK research is unlikely to experience anything like as serious as the US. And that is probably correct in the short term, given the current flavour of the Westminster and devolved governments. The temptation when there is a lot of noise but without much real likelihood of action, is to stay quiet, and wait for the noise to pass. That would be a mistake.

    Despite the size of the Labour government’s majority, the current political battle – including the Labour Party – is on the populist right. The Conservatives under opposition leader Kemi Badenoch are locked in a struggle with Reform, which is currently not only beating the Tories in the polls, but is also neck and neck with Labour as a chunk of (socially, if not necessarily economically) conservative voters become impatient with Labour but are not ready to turn back to the big-C Conservatives.

    None of this should be an immediate cause for concern – the next election is a long way off, and Farage remains a good distance from No 10. But it does appear to mean, unfortunately, that political discourse tends to gravitate to the populist right, as it is these potential Reform voters both parties hope to woo back. Badenoch – whose anti-woke credentials formed part of her appeal to Tory members – has called diversity and inclusion work “woke indoctrination.” Labour has been adamant on the need to cut net migration, a perennial Reform issue, despite the likely impact on its stated priority of economic growth. The next Westminster election may yet be fought on an “anti-woke” platform. And Labour may be a one-term government, as Biden was in the US.

    What could the response be?

    An instance last week in which Secretary of State for Health Wes Streeting was asked about diversity, equality and inclusion activity in the NHS gives a sense of the issues higher education institutions will be working through in this space. Streeting’s measured answer acknowledged the cost of such activity in a time of economic constraint but robustly defended the importance of, for example, anti-racist bullying and harassment work in the NHS. He added that on occasion some “daft things” have been done in the name of equality, diversity and inclusion – the part of his answer which inevitably formed the bulk of media headlines.

    On equality, diversity and inclusion there is a principle at stake and a “political fight” to be had, in Streeting’s words, in which organisations that operate in the public interest must continue to stand up for the idea that any just and humane society makes a meaningful effort to address systemic and structural inequality no matter the economic environment or the political backlash.

    But nor should external pressures dissuade the academic and scientific community, higher education institutions or students’ unions, from examining the evidence, and keeping the public conversation open about how such efforts are best accomplished in practice.

    The culture wars thrive on category slippage between principle and practice – when one or two examples of specific initiatives are held to stand for all forms of equality and inclusion work. Anyone may have doubts about the merits of any given approach, and the best way to engage with those doubts is through evidence and good-faith discussion. Higher education has a responsibility not simply to protect and defend its own practice but to subject equality, diversity and inclusion practice to thoughtful scrutiny in the interests of promoting that principle – to contribute to making the public conversation as informed as possible.

    Research England, in its extended consultation and discussion of its people, culture and environment measure, and its mobilisation of evidence, is therefore a shining exemplar of good practice. Inevitably some will feel that the resultant system puts too much weight on equality, while others will wish that the funding mechanisms would lean in harder.

    What is not really arguable is that our collective approach to the management of research and education – what is prioritised, who is supported – has real-world consequences that shape the future of our society. To suggest that it’s wrong for evidenced consideration of how equality, diversity, and inclusion manifests in the funding mechanisms that drive those decisions is simply absurd.

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  • Resilience, flexibility and inclusion: digital transformation at The University of Manchester

    Resilience, flexibility and inclusion: digital transformation at The University of Manchester

    As Chief Information Officer, PJ Hemmaway is driving innovation at Manchester to future-proof the university and deliver the best possible day-to-day experience. In this recent interview with Melissa Bowden, Content Writer at Kortext, he shared insights on creating a sector-leading learning environment where everyone can thrive. PJ Hemmaway will be speaking at Kortext LIVE in Manchester on 6 February 2025: you can register here.

    Building resilient and flexible systems

    The University of Manchester has a bold ambition: to ‘be recognised globally as Europe’s most innovative university’. Since 2022, Hemmaway has been tasked with realising this vision, leading the institution’s digital transformation as Chief Information Officer.

    ‘As CIO, I have two core aims,’ he says. The first is ‘keeping the operational lights on’ so the university functions effectively now. The second is ensuring ‘we’re future ready – not just for one, three or five years, but for the next fifteen to twenty years’. For Hemmaway, this means making decisions that deliver long-term value, not just quick wins, and taking calculated risks.  

    Over the last two years, Hemmaway has been implementing several high-level technology strategies, all of which are underpinned by a focus on resilience and flexibility. One project has enhanced digital capabilities by laying ‘foundational building blocks’, such as a new enterprise service management system and a new integration platform, that ‘allow us to streamline workflows and improve access to services that align to our one university theme,’ he says.

    Hemmaway’s philosophy of ‘buy, don’t build’ is central to achieving his aims. ‘In the university sector, we’ve got very intelligent people who love to build things,’ he says, ‘but that creates technical debt, skills debt and data debt.’ Instead, he prefers a modular, scalable approach. ‘One of the reasons Manchester’s technology transformation has been so successful is that we’ve been modular and had small pilots – we’ve built on those and we’ve delivered’.

    Enhancing institutional intelligence

    The next stage of Hemmaway’s digital transformation strategy involves modernising Manchester’s existing data infrastructure. This means replacing older systems, which he prefers to describe as ‘heritage’ rather than ‘legacy’ technology. ‘I’ve got a lot of colleagues who implemented this technology,’ he explains, ‘and it’s part of our heritage as an institution’.

    Data is ubiquitous in higher education, yet many universities are still not leveraging it effectively. ‘As a sector, we’re not capitalising on the data we’ve got,’ says Hemmaway, ‘whether it’s research outputs or data from teaching, learning, and professional services ecosystems’.

    In response, Hemmaway is keen to foster a culture of data sharing. ‘Gone are the days where we want people to be holding their silos of data,’ says Hemmaway. Instead, by integrating data from multiple sources across the institution and then leveraging analytics tools, the university can benefit from powerful insights into areas like student retention, outcomes and wellbeing.

    Bridging the digital divide

    People are ‘at the heart’ of Manchester’s strategic plan, with its vision of students and colleagues working together ‘as one connected community’. For Hemmaway, a personal focus on equity and inclusion informs his stewardship of the university’s digital transformation too.

    He shares, ‘I come from a humble background but, thanks to my dad, I was very fortunate to have a computer in the late 80s’. When Hemmaway started his career in a bank, this early access gave him an advantage over colleagues who were still unfamiliar with the Internet.

    ‘It created an imbalance in terms of those that ‘could’ – a digital divide,’ he says. A similar gap is emerging now, with the rapid proliferation of generative AI tools. ‘It is critical to provide equitable access,’ Hemmaway states, ‘otherwise we’re going to see that digital divide again’. But access alone is not sufficient; institutions must help users develop digital confidence too.

    As part of this, Hemmaway encourages a risk-based culture of experimentation. ‘Most organisations are risk averse and they lose opportunities,’ he says. Instead, he has been selecting new products – including AI tools – and inviting colleagues to try them out in a trusted and supported environment. Feedback from these trials informs further product development.

    Successfully implementing new technology

    When asked for advice on technology adoption, Hemmaway emphasises collaboration. ‘My biggest piece of advice is to work with partners’, he says. For him, that means having a network of go-to peers and finding trusted vendors who understand the higher education sector.

    Hemmaway is now keen to explore partnering with Kortext, after seeing a demonstration of Kortext fusion – a unified strategic platform developed in collaboration with Microsoft. Following a conference, he was motivated to find a solution built on Microsoft Fabric and ‘I nearly broke my number one principle,’ he jokes. ‘I thought we were going to have to build it, not buy it’.

    However, the introduction to Kortext fusion was ‘serendipity’. Going forward, Hemmaway will be working closely with Kortext and Microsoft to explore how the platform can help Manchester to enhance data-driven decision-making and enhance the student experience. He adds, ‘this technology could also help me accelerate my digital-first strategy’, seeing it as a foundation to support flexible and inclusive education with equitable access for all.

    The benefits of a unified platform align with Hemmaway’s final thoughts. ‘The world is a complex place,’ he says, ‘and we need to simplify it’. For him, ‘simplification is a number one priority’ for successful digital transformation. Without this, he says, ‘we won’t be efficient, we won’t be flexible, and we won’t have inclusive education in a digital-first environment’.

    Join PJ, HEPI Director Nick Hillman and other education and technology expert speakers at a series of three events for HE leaders hosted at Microsoft’s offices in London, Edinburgh and Manchester during late January and early February. Find out more and register your free place here.

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  • Time to address disability inclusion for university staff

    Time to address disability inclusion for university staff

    Staff wellbeing is important for all organisations.

    This is especially evident in higher education where research indicates that staff wellbeing impacts on the student experience, the metric that drives the sector.

    In particular, reports demonstrate that stress and burnout is higher in university staff than in the general population, reflecting systemic factors such as high workloads and insecure contracts.

    There has been a greater focus on this issue in recent years and staff wellbeing is acknowledged within the University Mental Health Charter. However, as the sector is squeezed financially, staff are being placed under even greater pressure to do more with less, further placing staff wellbeing at risk.

    Such issues are likely to disproportionately impact those with protected characteristics – including disabled staff. However, nowhere is the need for staff support more apparent than in relation to equality and diversity, where the focus on student experience typically leaves a void for staff: For example, Universities UK notes:

    We believe that anyone who would benefit from a university education should have access to one. But more than that, we want to support our members in creating inclusive environments where all students enjoy their experience and achieve their study and career goals.” (emphasis added)

    But what about disabled staff?

    Data from Advance HE reveal that 6.8 per cent of staff in higher education have disclosed a disability, with the Higher Education Statistics Agency (HESA) reporting this as 15,155 academic staff and 16,320 staff in non-academic roles (though the latter figure represents only those providers that complete this, optional part of the underlying HESA submission). Given that 24 per cent of working age adults have a disability and 17.3 per cent of students declare a disability, disabled staff are vastly under-represented in higher education. Representation is especially problematic for academics, as declarations are consistently higher among professional and support staff. It is likely that the rates of disabled staff are impacted by a range of factors including a reluctance to disclose, with sharing a disability likened to “coming out”.

    Even the words “disclosure” and “declare” themselves suggest that sharing your disability is something to be concerned about; hence inclusive language is important in all discussions of disability. Disclosure is, of course, particularly important for staff with non-visible disabilities who may otherwise not have their impairments acknowledged. Being visible is also central to challenging ableism and collective advocacy.

    Disabled staff face a number of barriers to inclusion. For example, line management support is inconsistent and disabled staff experience glass partitions and ceilings that limit both horizontal and vertical movement. It should, however, be emphasised that disabled staff are not a homogenous group.

    Staff with a range of impairments are included within available data, including those disclosing specific learning differences and longstanding illness or health conditions. Further, some staff disclose multiple disabilities, impairments and conditions. Care should be taken to understand the experiences of staff with specific conditions or condition types and to acknowledge the extent to which experiences differ both across and within categories of disability.

    Staff are legally protected by the Equality Act (2010) which requires workplaces to make reasonable adjustments for impairments. Negotiating this process can, however, be exhausting for staff who have to advocate for themselves and make a case for how the employer should operationalise the weasel word “reasonable”. Staff can be encouraged to disclose disabilities though an improved commitment to support, for example by universities being flexible in their application of accommodations and line managers being given training to appreciate that staff may have fluctuating conditions and that the same impairment can impact staff differently.

    Wider support is also welcomed through government initiatives such as Access to Work, though accessing timely support is challenging in the UK context where reported wait times for assessment have increased significantly.

    Disabled Staff Networks can be a core part of the support for workers with impairments; these can offer a place for social connection, an empathic ear, and a place where staff can share experiences and strategies to respond to workplace challenges. In addition, the National Association of Disabled Staff Networks (NADSN) connects and represents disabled staff networks; here members share resources, promote events and work together to bring about change. NADSN has been supporting disabled staff networks to drive real policy change within higher education institutions (HEIs) and, over the past decade, has responded to national consultations and contributed to policy development thus amplifying the voices of all disabled staff and providing challenge to colleagues leading equality, diversity and inclusion (EDI); there are excellent resources on their website for anyone wanting to learn more.

    While NADSN’s work has been powerful for disabled staff, there is a lack of wider support from influential organisations to drive equality and diversity in relation to disability in universities. Important progress is being made in highlighting key issues relating to race and gender; in particular the Race Equality Charter and Athena Swan are pressing for transformative change. Although these schemes have not been without criticism, they have increased visibility of equality issues and championed a cultural shift. It is also important to recognise that intersectionality is highlighted within these charters, pertinent to staff who face more than one form of discrimination, such as disabled women in academia who benefit from support with progression. Nonetheless, a disability charter has been conspicuous by its absence.

    Work to improve disability inclusion for staff in universities is taking place, for example Evans and Zhu’s (2022) Disability Inclusion Institutional Framework stresses an integrated approach to disability inclusion, and places equal emphasis on staff and student disability inclusion. They argue that if disability inclusion is to improve for students we need to start with staff. There are also excellent examples of work such as podcasts sharing experiences of disability in HE; these increase visibility of disability, help to connect the community, and promote learning from each other. Within research, disability is being addressedand there is greater focus in both policy and practice on the development of anti-ableist research cultures that enable disabled researchers and professional services colleagues. Also pressing for change is the University Mental Health Charter where wellbeing of staff is acknowledged within domain 3 and inclusivity noted as an enabling theme; the charter describes the challenges that staff have to navigate such as issues with adjustments, social barriers, and the impact of the built environment.

    What’s next?

    More focus and commitment is needed to respond to disability initiatives and drive impactful change. In 2022 colleagues who had met via NADSN began discussing how to respond to this need. Rather than creating a charter like the examples above, we set out to develop a mechanism to encourage universities to share best practice relating to the inclusion of disabled staff. RIDE Higher, standing for “Realising the Inclusion of Disabled Employees” in Higher Education, was born and today it is a core initiative of NADSN.

    RIDE Higher is chaired by Melanie Best of the University of Wolverhampton, and run by and for disabled staff working in higher education; our steering group includes staff from HE institutions across the UK (Please connect with us through NADSN’s news page and social media channels). Its mission is to change the HE landscape and ensure that disabled employees are seen, valued, and can thrive.

    RIDE Higher is committed to a research-informed approach to driving disability inclusion across the sector. Central to this initiative, is the need for better understanding the lived experience of disabled staff working in higher education. This is why RIDE higher is launched the first National Disabled Staff Survey (NDSS) during Disability History Month, which fittingly, focussed on “livelihood and employment” this year.

    We invite all staff who are Disabled, Deaf, Neurodivergent and living with a long-term health condition in UK universities to share their experiences with us  We welcome your perspectives, whatever your role in the university, whether your experiences of disability are visible or non-visible, whether you have a diagnosis confirmed or not, and whether you have disclosed your impairment or health condition to your university or not. We acknowledge that identity is complex and that you may have an impairment but not identify as disabled; we welcome your input however you choose to identify.

    Acknowledgements: As authors we would like to thank those who provided peer feedback during the development of this article including the RIDE Higher steering group (Melanie Best, Hamied Haroon, Dan Goodley, Elisabeth Griffiths, Meredith Wilkinson, Gayle Brewer, and Anica Zeyen).

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