Tag: Integrating

  • AI meets the VLE: integrating an AI assistant at Saïd Business School, University of Oxford

    AI meets the VLE: integrating an AI assistant at Saïd Business School, University of Oxford

    This blog was kindly authored by Melissa Bowden, Senior Content Writer and Editor at Kortext.

    Artificial intelligence (AI) is no longer a distant concept in higher education. It’s here, and it’s already transforming the way institutions are delivering learning.

    At Oxford University’s Saïd Business School, an exciting new pilot is underway: a VLE-integrated AI assistant developed in collaboration with Kortext, Microsoft and Instructure. This initiative is more than a technology trial; it’s a strategic step towards realising Oxford’s ambitious AI vision.

    Starting the transformation journey

    The University of Oxford is a complex, devolved organisation with 26,500 students and 16,500 staff. The potential applications of AI across this ecosystem are vast – from accelerating research and processing data to enhancing student engagement and streamlining staff workflows. But with so many possibilities, the question is: where do you start?

    For Mark Bramwell, Chief Digital & Information Officer at Saïd Business School and Director of Strategic Digital Partnerships at the University of Oxford, one answer lies in the VLE. Integrating an AI assistant into their Canvas instance is a practical first step in a broader digital transformation strategy focused on agility, data and world-leading innovation.

    As Mark explains:

    AI will be core to our future. We need to equip our faculty, researchers, students and staff with the latest technologies – not just to make them more efficient today, but to also ensure they’re fully prepared with essential skills they’ll need in the workplace.

    The power of partnership

    Saïd Business School has been working in collaboration with Kortext, Microsoft and Instructure on the Canvas-integrated AI assistant pilot as part of its existing partnership.

    When establishing the pilot, there were three non-negotiables for Bramwell. The AI assistant must be seamlessly integrated into a student’s learning journey, use a ring-fenced secure data environment, and be interoperable with existing technologies at Oxford.

    With Canvas as the delivery platform, the AI assistant is available to students and faculty within their existing learning environment. All data is stored safely within the university’s domain and tenancy, complying with regulatory requirements. Finally, the pilot builds on Oxford’s long-standing strategic partnership with Microsoft as a natural evolution of its digital ecosystem.

    The pilot will span 1,200 students across all degree programmes, alongside faculty and instructional designers. For Bramwell, this project is:

    an exciting extension of our digital strategy and AI activities, leveraging the synergies that exist between our three tech collaborators.

    Data-driven insights for smarter course design

    It’s early days, but the pilot’s outcomes are greatly and positively anticipated. For Bramwell, one of the most beneficial aspects is the AI assistant’s ability to capture granular engagement data.

    Which content are students interacting with? Where are they disengaging? These insights can inform continuous improvement in course design and content strategy, enabling faculty to create responsive programmes relevant to student needs. They can also accelerate course development, with staff expertise complemented by AI-enabled tools and recommendations.

    Competitive advantage in a global market

    Higher education is an increasingly competitive sector, both in the UK and globally. Within this context, one of Saïd Business School’s ambitions is clear: to extend its reach through online learning and deliver an experience that reflects the name, brand and value of the University of Oxford.

    For Bramwell, personalised learning, enriched by data and analytics, is central to that differentiation.

    Our job is to make every learner better equipped for the world and the future of work than when they joined us.

    If we can do that, we’re doing our job.

    Looking ahead: the future of AI-enabled education

    The vision doesn’t stop there. Bramwell imagines a future where AI supports a student from ‘cradle to grave’, guiding their learning at every stage of their life.

    The possibilities are endless,but must be delivered within responsible, ethical frameworks.

    He also sees possibilities for global accessibility: ‘giving us the opportunity to take Oxford to learners, geographies and regions that may not have previously been possible’.

     By replicating faculty expertise globally, AI can help make education more inclusive and impactful than ever before.

    What happens next?

    The pilot’s impact will be measured through engagement metrics, content interaction and tangible efficiency gains for both students, instructional designers and faculty. Examples here might include learners using the AI assistant to summarise reading materials and save time, or staff asking the AI assistant for content recommendations to make the student experience more engaging.

    Bramwell is confident this is just the beginning. The next phase of AI-enabled learning at Oxford could involve developing truly personalised learning experiences, where learners construct and consume courses on their own terms – anytime, anywhere.

    A message for higher education leaders

    For other institutions, Bramwell offers a clear message:

    Don’t let governance and risk paralyse innovation. Experiment, innovate and play – but do it safely. Architect your approach within secure frameworks so you can learn without compromising data or trust.

    This is a pivotal moment for higher education. AI isn’t a future trend, it’s a present reality. The question now is whether institutions will embrace it proactively or be left behind.

    Kortext is a HEPI Partner. Mark Bramwell is speaking at Kortext LIVE on 11 February 2026 in London. Join Mark at this free event to hear more about the pilot’s progress, the long-term vision, and why Kortext was selected as a key project partner. Find out more and secure your seat here.

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  • Getting it ‘right’ – a reflection on integrating Service Learning at scale into a large Faculty of Science and Engineering

    Getting it ‘right’ – a reflection on integrating Service Learning at scale into a large Faculty of Science and Engineering

    This blog was kindly authored by Professor Lynne Bianchi, Vice Dean for Social Responsibility & Equality, Diversity, Inclusion and Accessibility, at the University of Manchester

    I recently had the fortune to be part of a panel discussing the place of Service Learning in higher education, chaired by HEPI. My reflections before and since may inspire you to take time to think about your perspective on the nature and role of Service Learning in fast-changing university and civic landscapes. In its simplest sense, Service Learning is an educational approach that combines academic study with community service.

    In my role within a large science and engineering faculty, I have rallied our staff and students to think seriously about the features, advantages and benefits of Service Learning in science and engineering contexts. For our university, this teaching and learning approach isn’t new, with expertise in the biomedical sciences and humanities teaching us much about the way in which undergraduate students can create benefit for our local communities whilst enriching their own academic experiences.

    In this blog, I build on my own background as a teacher and higher education academic and draw on my experience in curriculum design when focusing on how we can provide authentic and impactful Service Learning experiences for our undergraduates.

    What do we mean by the ‘right’ learning experiences?

    It doesn’t take long working in this area to unearth a wide range of terms that are used interchangeably – from place-based learning, real-world learning, community-engaged learning, practice-based learning, critical urban pedagogy, industry-inspired learning and more. A gelling feature is that to get Service Learning working well there must be an authentic benefit to each party involved. The students should develop skills and understanding directly required within their degree, and the partner should have a problem explored, solved, or informed. In essence, the experience must lead to a ‘win-win’ outcome(s) to be genuine.

    In our context in science and engineering, we have envisioned Service Learning working well, and considered this to include when:

    For students:

    • Learning has relevance: work on a project, individually or in groups, is contextualised by a problem, issue or challenge that is authentic (as opposed to hypothetical).
    • Learning has resonance: developing and applying skills and knowledge to inform the problem, issue or project that dovetails with existing course specifications and requirements.

    For partners:

    • They are engaged: partners are involved in the design and delivery of the project to some extent. This may vary in the depth or level of engagement and requires both sides to appreciate the needs of each other.
    • They are enriching: partners identify real issues that matter and expose elements of the work environment that enrich students’ awareness of the workplace and career pathways.

    When is the right time for students to engage in service learning?

    I am still pondering this question as there are so many variables and options that influence the choice. Which year group should service learning drop into? Or, does a developmental over time approach suit better? Is Service Learning more impactful in the later undergraduate years, or should it be an integral part of each year of their experience with us? Realistically, there won’t be a one-size-fits-all all model, and there are benefits and challenges to each. What will need to underpin whichever approach we take, will be the focused need to elicit the starting points of our students, our staff and our partners in whichever context.

    Going from ‘zero to hero’ in Service Learning will require training and support for all parties. My experience working across the STEM sector for nearly three decades has taught me that no one partner is the same as another – what is a big deal to one can mean nothing to another. My thinking is that we need to see each person involved in the Service Learning experience as a core ‘partner’ and each has learning starting points, aspirations and apprehensions. Our role as programme leaders is to identify a progression model that appreciates that this is ‘learning’ and that scaffolds and key training will be required at different times – even within the process itself.

    What support will be required to mobilise this model at scale?

    In my early career at this university, I spent time within the Teaching & Learning Student Experience Professional Support teams, where I saw firsthand the integral way that any university programme relies on expertise in taking theoretical ideas into practice. The interplay between project management, planning, timetabling, eLearning, marketing and communications and student experience support teams, to name some, will have play such critical roles in achieving excellence in Service Learning. Working at scale in our faculty across 10 different discipline areas, will require integrated work with other faculties to harness the power of interdisciplinary projects and digital support for course delivery and assessment that can embrace an internal-external interface.

    Support for scaling up will also require a culture of risk-taking to be valued and championed. Over the introductory years, we need to provide a sense of supported exploration, a culture of learning and reflection, and an ethos where failure is rarely a negative, but an opportunity. Of course, science and engineering disciplines bring with them our obligations to accrediting bodies, and a close dialogue with them about ambition, relevance and need for this enriching approach needs to be clearly articulated and agreed so that any course alteration becomes a course invigoration rather than a compromise.

    Faculty culture and the way the university and the sector views and reviews SL will have a significant implication on practice and people feeling safe to innovate. As the university forges and launches its 2035 strategy the spaces for innovation and development are increasingly championed, and the months and years ahead will be ones to watch in terms of establishing a refreshed version of teaching and learning for our students.

    In closing this short exploration of Service Learning, I can feel a positive tension in the air – the excitement to work together to further invigorate our student experience whilst supporting our staff and partners to embrace varied new opportunities. The ‘getting it right’ story will have many chapters, many endings as the genres, characters and plots are there for us all to create – or more pertinently ‘co-create’! What drives me most to remain in this space of uncertainty for a while longer is the anticipation of creating experiences that truly make a difference for good. As our universities transform themselves over the coming years, I invite you to join us in the dialogue and development as we have so much to learn through collaboration.

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  • Integrating AI into education is not as daunting as it seems

    Integrating AI into education is not as daunting as it seems

    Key points:

    Forty-some years ago, students sat in straight rows with books, papers, and pencils neatly lined up on their desks. But beginning in the 1990s, educators faced very different classrooms as computers found their way into schools.

    For most teachers, it felt daunting to figure out how to integrate new tools into curriculum requirements–and how to find the time to make it happen. To help this digital transformation then, I joined the South Dakota Department of Education to lead summer immersion teacher training on technology integration, traveling the state to help schools understand how to use new tools like video systems. I was one of many who helped educators overcome that initial learning curve–and now tools like computers are an integral part of the education system.

    Let’s face it: The advent of new technologies can be overwhelming. Adjusting to them takes time. Now, with the coming of age of AI, teachers, administrators, students, and parents have endless questions and ideas on how it might positively or negatively influence education. I’ve seen it in my current role, in which I continue to empower educators and states to use modern technology to support student learning. And while concerns about AI are valid, there are many positive potential outcomes. For educators in particular, AI can be a huge value-add, automating certain administrative tasks, helping understand and predict student success and struggles, and even helping tailor instruction for individual students.

    The upside is huge. As schools embark on their AI journeys, it’s important to remember that we’ve been here before–from the introduction of the internet in classrooms to the abrupt shift to e-learning at the outset of COVID-19. Superintendents, boards of education, and other education leaders can draw on important lessons from prior technological transformations to fully take advantage of this one.

    Here are some rules of the road for navigating the integration of disruptive technologies:

    1. Choose the right tools. The AI tool(s) you choose can have varying results. School districts should prioritize proven technologies with a track record in education. For students, this includes adaptive learning platforms or virtual tutors. Some of the best tools are those that are specifically designed by and for educators to expedite administrative tasks such as grading and lesson planning. Even more valuable is the ability to support education-specific issues such as identifying struggling students with early warning systems and using AI to provide projections for student futures.

      2. Training is everything. With proper training, AI can be less intimidating. We don’t expect students to understand a new concept by reading a few paragraphs in a textbook, and we shouldn’t expect teachers to figure out how to best use AI on their own. President Trump’s recent executive order prioritizes the use of AI in discretionary grant programs for teacher training, which is an important step in the right direction.

      3. Engage parents. Moms and dads may be concerned if they hear–without a deeper explanation–that a school board is rolling out an AI tool to help with teaching or administrative tasks in their children’s education. Keep an open line of communication with the guardians of students about how and why AI is being used. Point parents to resources to help them improve their own AI literacy. To a reasonable degree, invite feedback. This two-way communication helps build trust, allay fears and clarify any misconceptions, to the benefit of everyone involved, including, most importantly, the students.

      4. Humans must be involved. The stakes are high. AI is not perfect. Administrators must ensure they and the educators using AI tools are double checking the work. In the parlance of responsible AI, this is known as having a “human in the loop,” and it’s especially important when the outcomes involve children’s futures. This important backstop instills confidence in the parents, students and educators.

      5. Regularly evaluate if the tools are living up to expectations. The point of integrating AI into teachers’ and administrators’ workstreams is to lighten their load so they can spend more time and energy on students. Over time, AI models can decay and bias can be introduced, reducing the effectiveness of AI outputs. So, regular monitoring and evaluating is important. Educators and administrators should regularly check in to determine if the integration of AI is supporting their goals.

      6. The learning curve may create more work at first–but the payoff is exponential. Early adoption is important. I worked with school districts that pushed off integrating digital technologies–ultimately, it put the educators behind their peers. AI can make a difference in educators’ lives by freeing them up from administrative burdens to focus on what really matters–the students.

      This is the start of a journey–one that I believe is truly exciting! It’s not the first nor the last time educators adopt new technologies. Don’t let AI overwhelm or distract you from tried-and-true integration techniques. Yes, the technology is different–but educators are always adapting, and it will be the same with AI, to the benefit of educators and students.

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  • Reimagining the Flipped Classroom: Integrating AI, Microlearning, and Learning Analytics to Elevate Student Engagement and Critical Thinking – Faculty Focus

    Reimagining the Flipped Classroom: Integrating AI, Microlearning, and Learning Analytics to Elevate Student Engagement and Critical Thinking – Faculty Focus

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  • Integrating Systems Thinking to Enhance Liberal Arts Curriculum through Learner-Centered Teaching – Faculty Focus

    Integrating Systems Thinking to Enhance Liberal Arts Curriculum through Learner-Centered Teaching – Faculty Focus

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