Tag: leaders

  • We need strategic technical leaders

    We need strategic technical leaders

    As a society we’re seeing rapid changes, especially in technology, that impact how we live, work and learn. Higher education institutions have needed to reevaluate their priorities and adapt to this new environment. Strong, diverse and skilled leadership to drive change is more important than ever – and strategic technical leaders can play a key role.

    These relative new positions in the sector bridge the gap between organisational goals and technical capabilities. They champion their teams, drive innovation and collaboration.

    Technicians are critical to teaching, research and innovation and there is an increasing demand for strategic technical leaders in universities to strengthen and develop this vital workforce, helping institutions to thrive in this ever-changing landscape.

    Filling the technical leadership gap

    Historically there has been a leadership gap for technicians in higher education institutions, with their roles often being capped at lower levels, meaning a lack of representation in strategic decision-making.

    In recent years this trend has been reversed, with several institutions appointing strategic technical leaders. At first glance, HESA data indicates that 45 per cent of UK HEIs have a strategic technical leader in position, which – while not ideal – at least illustrates a promising improvement.

    But given this figure is based on those institutions that opt-in to submit data to HESA for their non-academic staff, the number of senior strategic technical leaders is potentially far lower than the statistics suggest. Conversely, the HESA statistics also do not account for strategic technical leaders who are operating at lower levels in institutions.

    Variation across remits and institutions

    Data from existing strategic technical leaders (published in the report Strategic technical leadership: advocacy, empowerment and transformation) revealed variations in these roles between institutions, particularly around responsibilities, remit and seniority.

    As relatively new roles in the HE landscape, they are still evolving. Institutions establishing these roles have often defined the scope with limited reference points, resulting in positions being shaped around individuals or tailored to specific priorities. While some inconsistencies are to be expected, greater consistency in defining the remit and responsibilities of these roles would be beneficial.

    There’s an opportunity to guide the integration of strategic technical leaders into leadership structures. This would not only support their effective implementation but also ensure continuity, which is critical for their long-term impact and sustainability.

    Defining the role

    Previously undefined, our report proposed the following definition of a strategic technical leader:

    An empowered decision-maker who aligns the technical workforce with the institution’s long-term goals by anticipating future needs, advocating for technicians, and shaping policies that impact both technical staff and the broader organisation. They play a pivotal role in strategic planning, particularly in areas such as workforce sustainability, skills development, and investment in technical resources, while ensuring technicians have access to meaningful development opportunities.

    Acknowledging that the definition and roles of strategic technical leaders are still evolving, their benefits are already clear, bringing significant advantages to their institutions, technical staff, and the wider higher education sector.

    Strategic technical leaders are vital for aligning technical operations with university strategy, offering significant benefits to institutions, technical staff, and the wider higher education sector. Their holistic view of technicians’ roles across teaching and research ensures consistency in opportunities, operations, and experiences. By fostering the development and application of technical skills, they drive efficiency across the institution.

    Working as changemakers

    Input into the university’s overall strategy ensures sound investments in equipment and facilities while reducing inefficiencies and duplications of equipment, resulting in cost-savings. Where responsibility for the technical portfolio of activities is integrated into the executive level of the institution, our report indicated wide-reaching benefits internally and externally.

    Strategic technical leaders who are embedded within the higher level of the institutional decision making act as important changemakers for the technical community, advocating for representation in decision-making.

    Improving the visibility of technicians is vital for improving the long-standing lack of recognition and visibility technicians have endured. The results can be far-reaching with evidence suggesting improved results in two often challenging areas associated with technical careers – recruitment and retention.

    Embracing and influencing change

    The focus of the strategic technical leader’s role extends beyond the boundaries of their own organisation – they also have an important externally-facing role. The strategic leaders we spoke to highlighted the importance of their external networks, for developing opportunities for collaboration and sharing of best practice to benefit their home institutions.

    Beyond this, strategic technical leaders are well placed to engage with bodies that advocate for technicians such as the UK Institute for Technical Skills and Strategy and the Technician Commitment.

    Their influence reaches other important networks such as policymakers, professional bodies and sector stakeholders where they can influence sector change, an approach that was recommended in the TALENT Commission report.

    To work at their optimal, universities need innovative and collaborative leadership that represents the entire workforce. It is time that technicians and the vital work that they do is represented in university leadership. Investment in these roles not only supports the development of an institution’s technical teaching, research and operational efficiency but safeguards future excellence.

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  • HBCU leaders prepare for “delicate dance” under Trump

    HBCU leaders prepare for “delicate dance” under Trump

    Mississippi Valley State University, a historically Black institution, proudly announced last month that its marching band was invited to perform at Donald Trump’s upcoming inauguration. The university’s president, Jerryl Briggs, described the invitation as a chance to “showcase our legacy” and “celebrate our culture.” A GoFundMe campaign was started in hopes of raising enough money for the Mean Green Marching Machine Band to make its debut on the national stage.

    Then the fighting started. Social media exploded with reactions to the move from within and outside of HBCU campus communities, with alumni coming down on both sides of the issue. Some condemned the university for participating in the celebration while others argued the band should embrace its moment in the spotlight. (The band is doing that, heading to the inauguration on Monday.)

    The moment felt like déjà vu. During the first Trump administration, in 2017, a group of HBCU leaders spoke with Trump during an impromptu visit to the Oval Office after they met with other government officials. A photo of their interaction with the president went viral, prompting swift backlash and skepticism. “Is it a photo op, is it an opportunity for Trump to put himself next to Black people and smile?” Llewellyn Robinson, a Howard University sophomore at the time, asked The New York Times. “Is that the situation we’re dealing with? Or is it truly a seat at the table?”

    The controversy speaks to a tension HBCU leaders face ahead of a second Trump administration, with Republicans controlling both chambers of Congress. On the one hand, they want to foster positive relationships with the powers that be and take advantage of whatever opportunities the new administration can offer their students and institutions. On the other hand, they’re serving communities with deep misgivings about the incoming president.

    Most Black voters, 83 percent, voted for Kamala Harris, reported AP VoteCast. And while that’s fewer than the 91 percent who voted for President Biden in 2020, it’s still the vast majority at a time when many Black Americans, including HBCU students, are leery of anti-DEI rhetoric and state laws advanced by Trump supporters. Some have a more tangible worry: that Trump’s talk of abolishing the U.S. Department of Education may threaten the federal financial aid that gets many HBCU students to and through college and helps often cash-starved, tuition-dependent institutions meet their bottom lines.

    HBCU leaders and scholars find themselves, once again, thinking through how to navigate a fraught political moment.

    “It is sometimes a delicate dance,” said Walter Kimbrough, interim president of Talladega College and the former president of Philander Smith College and Dillard University. He expects some HBCU presidents will avoid “high-profile photo opportunities” with members of the new administration this time around. Even so, “we have to let our constituents know, we have to work with whoever is in the White House. That’s part of the job.”

    He also, however, believes part of the job is pushing back on policies that could hurt the sector regardless of who’s in office.

    “We need to be consistent on the things that are good for us, to be advocating,” he said, “and the things that we think are problematic, we need to be brave enough to speak up against those, too.”

    But doing so can be precarious for HBCU presidents and their institutions, said Melanye Price, a political science professor and director of the Ruth J. Simmons Center for Race and Justice at Prairie View A&M University. “The question is always: Is it better to speak out with the potential of losing whatever ability you have to tend to and care for students, or figure out ways to maneuver within the context that you’re in now and still be able to help students?” Price said.

    Efforts to partner with the new Trump administration have already begun. The Thurgood Marshall College Fund, an organization representing public HBCUs, congratulated Trump in a statement after he was elected. They also praised some of the wins HBCUs achieved under his first administration, including the FUTURE Act, which made permanent additional annual funding for minority-serving institutions, and the HBCU PARTNERS Act, which required some federal agencies to submit annual plans describing how they’d make grant programs more accessible to HBCUs.

    Michael L. Lomax, president and CEO of the United Negro College Fund, which represents private HBCUs, met with Linda McMahon, Trump’s pick for education secretary, in December. He said in a press release that he found her to be a “good listener” and said they had a “productive discussion” about “issues of importance to HBCUs, HBCU students, the nation’s underserved students and how to improve the avenues of learning for all students.”

    “We will continue to work with those elected, because the needs of our institutions and students are urgent,” Lomax added. “Our motto is ‘A mind is a terrible thing to waste,’ but so is an opportunity to advance our HBCU-related goals and objectives.”

    Strategies and Priorities

    Trump has often touted his support for HBCUs during his first term, arguing in a presidential debate last summer that he “got them all funded,” though HBCU leaders have pointed out that many of these successes were initially pushed forward by Congress and signed by the president. It’s also unclear whether support for HBCUs, a meaningful issue to Black voters, will be as much of an emphasis for Trump in his final term now that he’s no longer striving for re-election.

    But HBCU leaders express optimism that they can secure some legislative wins in the next four years, given that support for the institutions has historically come from both sides of the aisle. And they plan to keep it that way.

    “While I can’t say what the future may hold, I can say that our most recent interactions with the secretary-designate seemed as if we have reason to be positive about the next steps,” said Lodriguez Murray, UNCF’s vice president of public policy and government affairs.

    HBCUs achieved some of their goals in partnership with the first Trump administration, Murray noted, including some loan forgiveness for institutions that received federal disaster relief loans as a result of Hurricane Katrina.

    Harry Williams, president and CEO of the Thurgood Marshall College Fund, noted another reason for optimism heading into the new Trump term: Most HBCUs are located in red states, so they’ve always developed and relied on positive relationships with Republican lawmakers.

    State-level challenges to DEI programming from Republican lawmakers have ramped up anxieties on HBCU campuses about the state and federal political climate for their institutions in the years ahead, Williams said. But “what we have seen, and we’re hoping to continue” is that those same states are still investing in HBCUs. For example, Tennessee recently coughed up funds to keep Tennessee State University afloat, and Florida has made some sizable investments in HBCUs in recent years, he added.

    Williams hopes the incoming administration and Congress will echo those state lawmakers in their treatment of HBCUs. “Our strategy is to continue to partner with both sides and continue to forge relationships and create opportunities for our member schools to come and visit” government officials, he said.

    Kimbrough said those visits from HBCU representatives are going to be particularly important in the years ahead. Trump had an HBCU graduate and advocate among the ranks of his first administration, he noted—his former aide Omarosa Manigault Newman. But “right now, he doesn’t have anybody who really knows HBCUs at a close [level],” he said, “so we’ve got to do a lot of teaching and educating them about what we do, what our value is to the country.”

    With those ties reinforced, HBCU leaders plan to advocate for a long-held policy wish list: higher annual funding, improvements to campuses’ infrastructure, relief for institutions in debt and increases to the Pell Grant, federal financial aid for low-income students that helps the majority of HBCU students pay for college. HBCU leaders also want federal money for campus safety and security measures after a slew of bomb threats against HBCUs in 2022, which some campus leaders contend was inadequately handled by the Federal Bureau of Investigation.

    “We don’t believe that a single student needs to have in their mind that something is happening to their institution simply because of what the institution is and who they are,” Murray said.

    Murray noted one more priority: increased funding for the Education Department’s Strengthening Historically Black Colleges and Universities program, from about $400 million per year to at least $500 million, to keep pace with inflation.

    Student Fears, Faculty Concerns

    The day after the election, students in Price’s class on voting rights at Prairie View A&M discussed the results. The same worry came up over and over again: How will they pay for college if Trump abolishes the Department of Education?

    According to data from TMCF, more than 75 percent of HBCU students rely on Pell Grants, federal financial aid for low-income students. Price said it’s natural that students are worried about any policy plans that could destabilize financial aid. “There is a palpable fear about what this new administration will bring and that there’s no one to stop them,” she said.

    The students’ often tuition-dependent institutions are also vulnerable if changes in financial aid make it difficult for students to pay; most HBCUs don’t have large endowments or megadonors as a safety net.

    University of the District of Columbia professors, worried themselves, described a particular kind of pall hanging over their students ahead of Inauguration Day as they prepare for the Trump administration and new members of Congress to settle into the deep-blue district. To acknowledge and address some of students’ fears and worries, two faculty members organized a pre-inauguration teach-in today. It will begin with mindfulness practices, followed by panel discussions and speakers on Washington, D.C., history and politics and how the transition of power could affect the district.

    “Students are concerned about what the city will feel like in terms of its receptivity [and] tolerance around diversity,” said Michelle Chatman, associate professor of crime, justice and security studies and the founding director of the Mindful and Courageous Action Lab at UDC. Since Congress has more sway over D.C. than elsewhere, students also worry about programming and curriculum at the HBCU given restrictions on African American studies pushed by Republican lawmakers in other parts of the country. “We want them to feel empowered, and we want to normalize their feelings of concern.”

    Amanda Huron, a professor of interdisciplinary social sciences and political science and the director of the D.C. History Lab at UDC, said a teach-in felt like the obvious move in this tense political moment.

    “When we think, ‘well, what can we do in this moment, what can we as a university community do’—what we do is teach,” Huron said.

    She acknowledged that HBCUs have a difficult balance to strike right now. “HBCUs in the country, we want to thrive, regardless of what’s going on politically, and we need to, because we need to serve our students,” Huron said. At the same time, “we need to make sure that we are always providing spaces for critical and honest and fact-based conversation, so I think it’s important that we’re able to do both things.”

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  • Universities need leaders at every level

    Universities need leaders at every level

    It may be the season for giving. However, it looks unlikely that universities will find a gift-wrapped solution to their financial worries under the tree anytime soon.

    There are busy times ahead for the higher education sector, what with boosting the economy, solving the evils of social injustice, and restoring civic accord to our troubled nation – as the government appears to expect. Realistically, however, most higher education institutions will be operating with reduced numbers of employees and leaner resources, for the foreseeable future. So, it is not entirely clear how this all adds up.

    In a “more for less” environment, the institutions that will survive, perhaps even thrive, will be those that are able to get the very best out of each individual. What universities urgently need, therefore, is outstanding, engaged leadership.

    Beyond the executive suite

    But just to be clear, when I say “leadership”, I am not talking about stronger, tougher, more detailed decision-making at the top. With the best will in the world, the ten people who sit in the executive suite on a Tuesday morning with a pot of coffee can only do so much.

    However, what can have a transformative impact on organisations is a willingness to mobilise, align and empower a distributed network of leaders at every level of an organisation to motivate, support and develop their staff, so that everyone can achieve more.

    This isn’t a new idea. From Peter Drucker in the 1960s, through to more recent work by Martin Seligmann, Michael West, Brené Brown, and many others, the published wisdom on organisational psychology tends to show that command-and-control styles of directive authority are less effective than positive and collaborative methods of leading that harness knowledge and creativity across an organisation. This is especially so when responding to cultural issues and “wicked problems”. We might have a few of those.

    This is not to say that everyone should get a vote on everything all the time. Nevertheless, the working principle that, within agreed limits, decisions should be taken as close as possible to the actual activity is a good one – and might well save time, money and trouble.

    Leadership skills

    Nobody says this is simple. Devolving decision-making calls for high levels of trust, skill and communication across leadership teams and for attention to personal development. The Institute of Leadership, a membership organisation with 75 years of experience in this game, identifies 49 principles of leadership, ranging from adaptability, and dealing with conflict, to ethics, managing upwards and resilience. (Anyone who has ever chaired a department meeting will probably have required most of these abilities before reaching item four on the agenda.)

    Cappfinity, a global talent lifecycle management company, deeply embedded in global industry with 20 years of research, lists no fewer than 80 key workspace skills, highlighting eight “altitude leadership” strengths: agile thinking, relationship navigation, accountability, self-insight, inclusive leadership, courage, strategic vision and change facilitation. Surely, more of these things in daily university life could only help, whatever the next big policy change might be.

    As a sector, and with some external prompting, universities and other higher education providers have recently become much better at articulating, assessing and developing employability skills for students.

    However, there’s still some way to go on helping staff to identify, understand and optimise their technical, cognitive and behavioural strengths (to borrow a taxonomy from Cappfinity). Of course, some colleagues already display these skills; others clearly need to learn them. All too often, people in our organisations do have remarkable qualities and abilities, but don’t have the opportunities or the motivation to use them. These unrealised strengths constitute a potentially rich resource for universities, especially when other kinds of resource are in short supply.

    Abi Parker of Cappfinity points out that tapping into these abilities can make a profound difference:

    With skills development, at every level, everything starts with self-insight. What’s special about leadership development is that any positive movement is amplified, meaning that as a lever for improving organisational effectiveness, leadership development is a great place to start. This is especially true in difficult times.

    The marzipan layer

    If only there was a pan-institutional network of experienced colleagues able to communicate effectively, to take responsibility at local level, to promote strategic objectives, to motivate and support employees, and to innovate appropriately without excessive investment or risk.

    Ah, yes. Right. So, the good news is that universities already have these highly developed internal structures in both academic and professional services teams, in the form of deans, directors, heads, section leads and their deputies. The bad news is that our large, bureaucratic institutions can sometimes ignore and elide what is going on at this level, or these leaders can end up overwhelmed and discouraged, unsure how to manage the apparently competing demands of their own staff and the senior team.

    As Mark Smith, vice chancellor at the University of Southampton, observes:

    The crucial layer of leadership in an institution is the senior leadership of academic departments and professional service directorates. If this layer is not trusted, empowered and sufficiently skilled there is relatively little those further up can do to bring about change.

    This “marzipan layer”, as governance adviser Seamus Gillen of Value Alpha has memorably described it, may become more important than ever as universities navigate the more-for-less maze that lies ahead.

    Not everyone loves marzipan, I know, but something has to hold together the crusty royal icing and the crumbly yet delicious fruit cake – just as someone has to localise change initiatives and restructures, to support individuals through difficult contract negotiations, to locate and realise efficiencies, to manage workloads, to resolve conflicts, and to ensure that somehow, against all odds, students continue to get the best possible education.

    Thinking more expansively, if universities really are going to play a greater role in society, boost economic growth, drive new knowledge and be more active in cities and regions – I believe and hope they can – then it will be at the level of local leadership that new partnerships will be maintained, inequalities will be gradually eroded, and innovative models for education delivery will evolve.

    As Gillen observes, for some people, the marzipan is the best bit:

    Just because it’s squeezed in the middle doesn’t mean it’s all bad. If Deans and ‘Heads of’ could be empowered, and feel empowered, they could, would and can transform an institution’s future.

    So, as you cut yourself a festive slice, consider that nurturing leadership competencies and behaviours at all levels of our knowledge industry might be the smart place to put your time and energy in the year ahead. Developing teams and individuals won’t provide a quick solution, but it will create the conditions from which future solutions for the sector can emerge. After all, we’re in the education business. Enabling and empowering people is what we do.

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  • Ethan Mollick Shares Principles for Working with AI on Coaching for Leaders with Dave Stachowiak

    Ethan Mollick Shares Principles for Working with AI on Coaching for Leaders with Dave Stachowiak

    I enjoyed listening to Coaching for Leaders episode 674: Principles for working with AI with Ethan Mollick this morning. Dave is traveling this week, but it was almost like he was here, keeping me company, as I listened to the interview. 😂

    One key point from the conversation that really resonated with me was how quick and easy it is to assess the AI’s output, it if is doing something that you’re already good at. I have found many examples of that truth, in experimenting with various AI tools.

    We use the CastMagic.io service for the first pass at our podcast transcripts, for example. It can identify key quotes from the interviews and recommend discussion questions. For me (or someone on our team) to carve out the time to listen to the entire episode and try to figure out which quotes might be good to share just isn’t practical. Yet we can quickly look and discard what the tool identified as not particularly helpful in illuminating or amplifying the conversation.

    In a recent workshop with faculty, they were surprised to learn how easy it is to set up a form for students to make a request for a letter of recommendation or reference for a job or for grad school. Then, an AI can take the first pass at writing a draft, based on your writing style and preferences for length, tone, etc. How much easier is it to correct it for what it got wrong about a particular student’s recommendation vs starting from scratch?

    I’ve been using an AI app called Whisper Memos, which is on both my iPhone and on my Apple Watch. When I get an idea or something I want to share with someone, I just tap the complication on my watch face and start talking. The key differentiator for Whisper Memos for me is that it automatically puts in carriage returns, making it that much faster for me to make edits later on.

    Another thing I like is that I discovered my favorite “chicken scratch” notes app on my iPhone and Apple Watch, Drafts, has a special email address I can use to send text to it. So now I have Whisper Memos set up to send to my unique Drafts email address and all my thoughts wind up in one place, ready for me to process when I have time.

    I encourage you to listen to episode 674 with Ethan Mollick on Coaching for Leaders with Dave Stachowiak. When you’re done, check out the AI-related conversations that I’ve had for Teaching in Higher Ed.

    How are you using AI in your work these days?

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  • UT Dallas’s BRIGHT Leaders Program: An All-Access Approach to Leadership Training and Career Development

    UT Dallas’s BRIGHT Leaders Program: An All-Access Approach to Leadership Training and Career Development

    In 2020, the human resources team at the University of Texas at Dallas was set to launch its leadership and professional development program, the culmination of 18 months of dedicated work. As the pandemic took hold, the question confronting Colleen Dutton, chief human resources officer, and her team was, “Now what do we do?” In their recent webinar for CUPA-HR, Dutton and Jillian McNally, a talent development specialist, explained how their COVID-19 pivot was a blessing in disguise, helping them completely reconstruct leadership training from the ground up.

    The resulting, reimagined program — BRIGHT Leaders — received a 2023 CUPA-HR Innovation Award for groundbreaking thinking in higher ed HR. BRIGHT Leaders speaks to the needs of today’s employees, who desire professional development programs that are flexible and encourages everyone on campus to lead from where they are.

    An All-Access Pass for Career Development

    UTD innovated by first addressing the needs of remote and hybrid employees. Recognizing that “our workforce was never going to be the same after COVID,” Dutton says, they transformed their original plan from an in-person, cohort model into an accessible, inclusive training program they call an “all-access pass.” Any employee can take any leadership training session at any time. No matter their position or leadership level, all staff and faculty (and even students) are welcome to attend, and there’s no selective process that limits participation.

    Their new, all-access approach inspired a mantra within HR: “Organizations that treat every employee as a leader create the best leaders and the best cultures.” This open-access philosophy means that parking attendants and vice presidents might be in the same leadership development session. Employees attend trainings on their own schedules, whether on their smart phones or at their home office. UTD also offers three self-paced pathways — Foundations, Leadership and Supervisor Essentials, and Administrative Support Essentials — that employees can complete to earn a digital badge. They’re also encouraged to leverage this training when applying to open positions on campus.

    Some of the Microsoft Teams-based programs UTD established in their first year include: Lessons from Leaders series, BRIGHT Leaders Book Club and Teaching Leadership Compassion (TLC). They also partner with e-learning companies to supplement their internal training materials.

    Dutton and McNally note that sessions don’t always have to be conducted by HR. Campus partners are encouraged to lead trainings that fall within the BRIGHT framework: Bold, Responsible, Inclusive, Growing, High Performing and Transformative. For example, an upcoming book club will be led by a team consisting of the dean of engineering and the athletic director.

    Making UTD an Employer of Choice

    In line with UTD’s commitment to workplace culture, the BRIGHT Leaders program speaks to the needs of a changing workforce. Early-career professionals don’t want to wait five years to be eligible for leadership training, Dutton stresses. “They want access to these leadership opportunities and trainings now.”

    UTD’s flexible professional development training approach helps confront a concerning trend: almost half of higher ed employees (44%) surveyed in The CUPA-HR 2023 Higher Education Employee Retention Survey disagree that they have opportunities for advancement, and one-third (34%) do not believe that their institution invests in their career development. Offering robust, flexible professional development and leadership opportunities is part of UTD’s commitment to be an employer of choice in North Texas.

    For more specifics on the BRIGHT Leaders program, view the recorded webinar. You’ll learn how HR built cross-campus partnerships, how they’ve measured their return on investment and how they’re building on their successes to train future leaders.

    The post UT Dallas’s BRIGHT Leaders Program: An All-Access Approach to Leadership Training and Career Development appeared first on CUPA-HR.

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  • Setting Up New Leaders for Success From Day One – Strategies for HR – CUPA-HR

    Setting Up New Leaders for Success From Day One – Strategies for HR – CUPA-HR

    by CUPA-HR | March 29, 2023

    Consider this scenario: An institution hires a new leader who has previously worked in higher ed. Assuming the individual has already acquired the knowledge and skills necessary to get the job done, HR guides them through a brief onboarding and launches them into their new role. Six months later, HR checks in with the leader to see how things are going and discovers a dissatisfied leader and a team in turmoil. What went wrong?

    According to Sara Reed, vice president of people and talent at Western Governors University, HR sometimes falsely assumes that new leaders with higher ed experience know how to get the job done. Consequently, expectations may not be clearly articulated, which can create rough patches for the leader to navigate on their own. In the recent CUPA-HR webinar Building Leader Confidence in Transition: We Can’t Do It Alone, Reed explained that to help create a smooth transition for new leaders and ensure success from day one, HR can consider implementing these strategies in the pre-hire and onboarding phases:

    • Pre-hire: Provide accurate and clear position descriptions. HR should be very clear about what the institution is looking for in the role. Is the institution looking for a different leader than in the past, or a leader who meets the status quo? What context is there surrounding the job description that the candidate should be aware of? For example, will the new leader be leading a team that is in transition or turmoil? If so, what resources and contacts can help the new leader in a situation like this?
    • Pre-hire: Be clear about the mission of the institution. What mission does this new leader need to advance and further? Do job candidates see the values and beliefs of the institution displayed on the website? Who is included in the interview process? Can a broad number of people be included in the hiring process to send the message that the position is of high importance?
    • Pre-hire: Have the individual meet the team they’ll be leading. Create an opportunity during the interview process for the potential new leader to meet the team they’ll be leading. Allowing job candidates and future team members to have conversations beforehand could reveal potential areas of conflict between the two parties.
    • Onboarding: Pair the new leader with a skills mentor and a cultural mentor. While a new leader’s knowledge, abilities and experiences in previous positions can be beneficial in helping them succeed in their new role, they still must learn the cultural and political landscape. In the webinar, Reed shared her personal testament to having a “nuts and bolts” mentor and a cultural mentor when she first began working in higher ed. While a “nuts and bolts” mentor explains institutional policies and how to use systems, a cultural mentor can help clue in a new leader to the cultural and political landscape and serve as a “safe space” to ask questions and get insights. As Reed suggested in the webinar, a cultural mentor is someone you can approach after a meeting and ask, “What just happened?”

    Interested in more pre-hire and onboarding strategies and tactics to help new leaders in transition? Watch the webinar recording: Building Leader Confidence in Transition: We Can’t Do It Alone.



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  • Association Leaders Gathered to Learn, Laugh and Launch a New Year at the 2022 ALP! – CUPA-HR

    Association Leaders Gathered to Learn, Laugh and Launch a New Year at the 2022 ALP! – CUPA-HR

    by CUPA-HR | July 20, 2022

    CUPA-HR’s Association Leadership Program (ALP) has taken place every July for more than two decades, bringing together chapter, region, and national board members; association staff; key corporate partners; and other invited guests. After two years of meeting only virtually, these leaders were finally able to meet again in person last week.

    “We’re Still Standing!”

    The HR challenges of the past two years have included leading emergency COVID-19 response, exploring a new frontier of flexible work, and addressing unprecedented talent recruitment and retention challenges. Through it all, higher ed HR professionals have been on the front lines, adapting and transforming the workplace with resourcefulness, leadership and strategic insights.

    To celebrate that strength and resilience, CUPA-HR president and CEO, Andy Brantley, and national board chair, Jay Stephens, kicked off the two-day meeting with Elton John’s “I’m Still Standing” playing in the background and issued an irresistible photo challenge for attendees. (Be sure to check out the photos posted to Twitter with the hashtag #cupahr22.)

    Building Knowledge and Connection

    The ALP’s highly interactive program included:

    • tips for managing chapters and developing a leadership pipeline
    • updates on CUPA-HR’s work on Title IX and other public policy imperatives
    • a practical overview of CUPA-HR’s DEI Maturity Index and new Research Center
    • a discussion of winning strategies for higher ed’s post-pandemic war for talent
    • a presentation on cultivating trauma-informed practice in higher education leadership

    Beyond the programming, however, what attendees valued most about the event was the opportunity to validate their campus experiences in conversations with peers, rekindle the motivation behind their work, and take away great ideas for transforming their HR teams and their institutions in ways big and small.

    Interested in Taking Your Professional Development Further?

    CUPA-HR’s volunteer leaders have committed to advancing the profession and the mission of CUPA-HR. They understand the complexities of higher ed HR, and they want to enhance the knowledge and skills they need to lead their institutions into the future.

    Are you ready to take that next step in developing your leadership skills, shaping the profession, and gaining one-of-a-kind access to successful practices and HR professionals from across the country? Then CUPA-HR leadership — in a chapter, at the region level, or even on the national board of directors — might be right for you. Learn more about how you can get involved.

     

     



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  • The Emerging CUPA-HR Leaders Program Welcomes a New Cohort for 2022-23 – CUPA-HR

    The Emerging CUPA-HR Leaders Program Welcomes a New Cohort for 2022-23 – CUPA-HR

    by CUPA-HR | July 19, 2022

    The goal of CUPA-HR’s Emerging CUPA-HR Leaders program is to identify potential volunteer leaders who have shown exemplary leadership and initiative within higher ed HR and exhibit the desire to play an active role in advancing the profession. Invited participants have the unique opportunity to engage in problem-solving work groups and develop deep networks with peers while gaining an inside look at CUPA-HR’s operations and structure.

    Throughout the program, participants are encouraged to serve the association in a leadership capacity, lending a fresh and informed perspective. Many participants have gone on to hold positions on chapter boards, region boards and CUPA-HR’s national board of directors.

    The 2021-22 Cohort Curated Best Practices for CUPA-HR Chapters

    Before our previous cohort of leaders embark on the next step in their professional journeys, we want to acknowledge a special project they developed over the past several months. Each year, CUPA-HR recognizes outstanding work by chapters across the country, especially in the areas of event planning and programming, engagement, chapter management and leader development. The 2021-22 Emerging CUPA-HR Leaders wanted to collect those best practices in a format that was easy to share with future chapter leaders. As a result, CUPA-HR’s Chapter Toolkit now includes recorded interviews with some of CUPA-HR’s most experienced chapter leaders passing along lessons learned and secrets to chapter success.

    Many thanks to our 2021-22 Emerging CUPA-HR Leaders for their time and efforts:

    • Meg Arnold, Director of Organizational Development at Belmont University
    • Nicole Englitsch, Organizational Development Specialist at The University of Texas Rio Grande Valley
    • Jamee Harrington, Chief HR officer at Rogue Community College
    • Shannon Raum, Assistant Director of HR at Notre Dame of Maryland University
    • Taylor Zeilinger, HR Manager at the University of Wisconsin-Madison

    The 2022-23 Cohort Will Explore New Ways to Grow the Profession

    “We are excited to welcome this year’s Emerging CUPA-HR Leaders cohort,” says CUPA-HR President and Chief Executive Officer Andy Brantley. “These individuals are outstanding higher education human resources leaders who will help us lead the association into the future.”

    Congratulations to the 2022-23 Emerging CUPA-HR Leaders:

    • Laura Good, Assistant Director of Human Resources and Benefit Systems Manager, University of Mount Union
    • Leslie Hardin, Vice President Human Resources, Johnson County Community College
    • Beth Muha, Assistant Vice President of Human Resources, American University
    • Allyson Mullin, Executive Director of Human Resources, Alvernia University
    • Krista Vaught, Assistant Director, Employee Learning and Engagement, Vanderbilt University
    • Angela Wurtsmith, Executive Director of Human Resources, Colorado Mountain College

    Interested in joining our 2023-24 cohort? Learn more about the Emerging CUPA-HR Leaders program.



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