Tag: leading

  • Leading in complexity: Are higher education leaders ready for the age of austerity?

    Leading in complexity: Are higher education leaders ready for the age of austerity?

    by Robert Perich, Ladina Rageth, Danya He and Maryna Lakhno

    Higher education is at a crossroads. Across Europe and beyond, higher education institutions (HEIs) face increasing financial constraints, shifting political landscapes, and the growing challenge of digital transformation. In this turbulent environment, leadership is not just about managing institutions – it is about navigating uncertainty and ensuring that HEIs remain resilient, innovative, and globally competitive.

    Yet, are higher education leaders equipped for this challenge? A recent Swiss national study of senior leaders (detailed findings are available here) provides a reality check. Our study, the first of its kind in Switzerland, examined the career trajectories, competency sets, and strategic concerns of 312 leaders from 38 institutions. What it uncovered was both revealing and troubling: senior leaders felt largely unprepared for the mounting financial and structural pressures facing higher education.

    HEIs are no longer just institutions of knowledge – they are complex organisations requiring financial stewardship, strategic foresight, and the ability to manage significant institutional change. And yet, many senior leaders step into their roles with little to no formal management training. In a period where every budget decision can mean the difference between institutional sustainability and decline, this skills gap is more than an inconvenience – it is a challenge.

    Who runs Swiss HEIs today?

    The study reveals a leadership demographic that is surprisingly homogeneous. Despite years of diversity initiatives, Swiss HEI leadership remains overwhelmingly male (68%) and Swiss (80%). The average senior leader is in their mid-50s, has spent nearly 14 years at their institution, and was more likely than not promoted from within. Internal hires outnumber external appointments (55% vs 45%), and critically, almost 40% of senior leaders entered their positions without prior general management experience.

    This reliance on internal promotion, while preserving institutional knowledge, raises an uncomfortable question: Are HEIs prioritising academic credentials and institutional loyalty over strategic and managerial competence? As budget cuts tighten and HEIs are forced to make hard choices, is it enough for leaders to understand academic culture, or must they also master the art of institutional strategy and financial sustainability?

    The gap: what competencies do leaders need – and what are they lacking?

    Swiss HEIs, like their counterparts worldwide, are complex ecosystems requiring a balance of academic credibility and managerial acumen. Yet, when surveyed, senior leaders overwhelmingly ranked leadership and strategic design capabilities as the most essential competencies, both of which require years of cultivation. They also emphasised managing organisational change, a competency that will become even more critical as institutions face increasing financial pressures and demands for efficiency.

    The study highlights a concerning discrepancy between the skills leaders find most important and those in which they feel prepared. Many respondents wished they had received more targeted training in financial management, change leadership, and navigating the political landscape of higher education. Given that nearly half of respondents had never participated in formal leadership training before assuming their roles, it is clear that HEIs have largely relied on a ‘learn on the job’ approach to leadership development.

    The perils of academic self-governance

    One of the study’s most compelling findings is the tension between traditional academic self-governance and the need for growing professionalisation of higher education leadership. Research universities, in particular, still operate on a model where deans and department heads rotate through leadership roles while maintaining their academic careers. While this system ensures academic legitimacy, it creates discontinuity and limits long-term strategic vision.

    By contrast, universities of applied sciences, where leadership positions are more commonly filled through open application processes, exhibit a different pattern: leaders tend to have more professional experience and stronger management backgrounds. This divergence begs an essential question: Is the tradition of academic self-governance still fit for purpose in an era that demands more decisive, financially savvy and agile leadership?

    Budget cuts and the leadership challenge ahead

    Financial sustainability is now the defining challenge of higher education leadership. The study underscores that senior leaders see budget constraints as the most pressing issue their institutions face, followed closely by digital transformation and the rising demand for research excellence and collaboration. While leaders anticipate increasing demands in these areas over the next decade, many institutions lack systematic training programmes to equip their leaders for these challenges. The findings suggest that without structured leadership development – particularly in financial strategy, political negotiation, and crisis management – HEIs risk falling into reactive rather than proactive decision-making.

    Rethinking leadership development in higher education

    The data from Swiss HEIs mirror trends seen globally: while the challenges facing HEIs have evolved dramatically, leadership preparation has remained largely static. The fact that nearly 40% of leaders entered their roles with no formal management experience is a stark indicator that institutions must do more to develop leadership talent early in academic careers.

    Structured executive education programmes, mentorship initiatives, and cross-institutional leadership networks are critical. The study also raises the question of whether Switzerland – and other countries – should consider national leadership training programmes, similar to those in the Netherlands and Sweden, to systematically equip future leaders with the skills they need.

    Indeed, other countries have already taken significant steps in this direction. For instance, the UK has developed a comprehensive suite of leadership development programmes through Advance HE, targeting leaders at various career stages across the higher education sector. Such initiatives provide a valuable model for how leadership can be systematically cultivated, and they underscore the importance of moving beyond ad hoc, institution-specific training efforts.

    The future of higher education leadership: a critical juncture

    HEIs are facing a defining moment. Financial constraints, political pressures, and the complexities of global education demand leaders who are not just respected scholars but also strategic visionaries. The findings from our study highlight the urgent need for HEIs to rethink how they identify, train, and support their leaders. Will higher education rise to this challenge? Or will institutions continue to rely on traditional models of leadership selection, hoping that academic merits alone will make their leaders fit for the complexities ahead?

    Prof Dr Robert Perich is Academic Director, Swiss School of Public Governance SSPG, D-MTEC, ETH Zurich. He was CFO of ETH Zurich for 20 years and, as Vice President for Finance and Controlling, was responsible for financial strategy, budget management, asset management, risk management and the digitalisation of central processes. After completing his studies and doctorate at the University of St. Gallen (HSG), he gained 12 years of experience in various management roles at a major Swiss bank. In addition to earlier teaching activities at the University of St. Gallen, he currently lectures at D-MTEC and the University of Zurich (CHESS). He is also Deputy Chairman of the University Council of the University of Cologne.

    Dr Ladina Rageth is Executive Director, Swiss School of Public Governance SSPG, D-MTEC, ETH Zurich. She is a social scientist with extensive experience in research and project management in the academic, public and private sectors. She completed her Master’s degree in Sociology at the University of Zurich and her PhD at ETH Zurich at the Chair of Educational Systems. Her research focuses on the sociology of education, labour market outcomes and the institutionalisation of education systems, with a current emphasis on the functioning and management of HEIs.

    Danya He is Research Assistant, Swiss School of Public Governance SSPG, D-MTEC, ETH Zurich. She completed her Masters in Media and Communication Governance at the London School of Economics and Political Science (LSE) and worked as a research and teaching associate at the University of Zurich specialising in media and internet governance before joining the SSPG. She brings a wealth of experience in public institutions, media relations and legal affairs and has been recognised for her achievements in educational simulations such as the National Model United Nations.

    Dr Maryna Lakhno is the Programme Coordinator at the ETH Swiss School of Public Governance (SSPG), where she manages the school’s continuing education portfolio and oversees its communication. Maryna also contributes to the design of the curriculum and programme activities and is actively involved in research projects within the school. Her doctorate in Public Policy under the Yehuda Elkana Doctoral Fellowship at Central European University in Vienna focused on integrating the United Nations Sustainable Development Goals within higher education. She was awarded the Swiss Government Excellence Scholarship for Foreign Scholars in 2022/23. She co-authored a comprehensive report for the Global Observatory on Academic Freedom.

    Author: SRHE News Blog

    An international learned society, concerned with supporting research and researchers into Higher Education

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  • Leading (again) in uncertainty

    Leading (again) in uncertainty

    Key points:

    • Change has become the norm in our high-speed world
    • How school leaders can manage and control emotions
    • Em-pathy, not un-pathy, in school leadership
    • For more news on navigating change, visit eSN’s Educational Leadership hub

    We are again in uncertain times. We again find ourselves dealing with sudden changes and uncertainty. We seem to be in a state of constant change and ambiguity. The causes are different, but the feelings–and often our immediate reactions to these events–are the same.

    More News from eSchool News

    Teachers are superheroes. Every day, they rise to the challenge, pouring their hearts into shaping the future. They stay late to grade papers and show up early to tutor struggling students.

    In today’s evolving educational landscape, effective student assessment goes beyond multiple-choice tests and letter grades. According to a recent study, over 60 percent of educators believe traditional assessments fail to fully measure student understanding.

    Holden, my 21-month-old, has fallen in love.  His early morning snack and “couch time” includes a dose of “Tiger!”  This is toddler for, “Mom, turn on Daniel Tiger’s Neighborhood.”

    The COVID-19 pandemic left an indelible mark on K-12 education, placing immense pressure on teachers as they adapted, literally overnight, to new methods of instruction.

    Spring brings not only showers and flowers, but it also brings the opportunity to interview for new education positions. Preparing for an interview involves several key steps that can significantly impact the outcome.

    STEM careers are on the rise. According to the U.S. Bureau of Labor Statistics, employment in STEM occupations is expected to grow by 10.4 percent from 2023 to 2033, compared to just 3.6 percent for non-STEM occupations.

    The U.S. Department of Education is giving state education agencies 10 days to certify that their schools do not engage in any practices that the administration believes illegally promote diversity, equity, and inclusion.

    COVID had already killed thousands of people in other countries and was spreading in the United States when a top federal health official said schools should prepare to offer “internet-based teleschooling” in case they had to close for a period of time.

    More than half of educators (62 percent) are already making use of AI at school, with more than one-quarter using it daily for work purposes, according to a Twinkl survey of more than 3,500 U.S. teachers.

    Many math tasks involve reading, writing, speaking, and listening. These language demands can be particularly challenging for students whose primary language is not English.

    Want to share a great resource? Let us know at [email protected].

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  • Leading Your Institution in Times of Disruption and Uncertainty

    Leading Your Institution in Times of Disruption and Uncertainty

    Blog on higher education navigating turbulent waters: Image of a lighthouse in rough seass
    How can you illuminate a path to success in a turbulent environment?

    This last half decade has delivered unprecedented disruption for university leaders. The pandemic, economic uncertainty, greater need among students and families, and sweeping governmental changes have buffeted campuses of every size, type, and mission. As we move through 2025 and look at the landscape beyond, it’s clear that adaptability, resilience, and innovative thinking are crucial for successful university management.

    As my colleagues and I partner with university leaders on key areas such as strategic enrollment planning and working with university boards, we help leaders assess and address five key challenges that impact institutional sustainability. Addressing these areas strengthens fiscal health, campus alignment and collaboration, efficiency, and other challenges that are roadblocks to a campus achieving its full potential.

    Embracing Enterprise Risk Management

    There is one preliminary key strategy that has become especially vital for navigating uncertain times: Enterprise Risk Management (ERM). This approach replaces siloed risk management that dilutes campus resources and responses with a stronger, integrated perspective—allowing senior leaders and boards of trustees to gain a comprehensive view of potential threats and their interconnections. By implementing ERM, universities can develop more effective strategies for identifying, mitigating, and managing risks across all aspects of their operations.

    Addressing five key challenges

    Once you have embraced ERM, that can help guide your strategies and tactics in addressing these five key university challenges.

    1. Financial stability and funding

    With potential changes in federal funding and financial aid structures, universities must diversify their revenue streams and explore new partnerships. This may include collaborations with private industry, international organizations, and philanthropic entities to sustain critical academic research and support student access to education.

    Additionally and perhaps more urgently, leaders need to dive deep into financial aid budgets, leveraging strategies, funding sources, and how they tie to recruitment and admissions strategies. RNL is working closely with our partners to redesign models if/when funding sources disappear, ensuring that you can meet your enrollment goals and serve your mission amidst tremendous uncertainly regarding government sources of funding.

    2. Technological integration

    The rapid advancement of technology, particularly artificial intelligence, is disrupting traditional teaching and learning methods. University leaders must navigate this transformation by:

    • Investing in faculty training for AI integration
    • Updating curricula to reflect emerging technologies
    • Developing ethical guidelines for AI use in academia

    Along those lines, it is critical that institutions have an AI governance framework in place. However, few universities do. In our recent survey of marketing and recruitment practices for undergraduate students, only one out of 10 four-year institutions reported having an AI governance plan. With AI revolutionizing the college journey for students and families, you need to ensure you have a sound AI governance framework.

    3. Crisis preparedness

    From pandemics to natural disasters disrupting higher education, having a comprehensive crisis management plan is essential. This should include:

    • Regular scenario planning and contingency exercises
    • Clear communication protocols for all stakeholders
    • Ongoing training for staff and administrators

    Most institutions have the logistics of crisis management figured out: crisis captains, protocols, policies, and procedures. What they have not accommodated for in the midst of myriad external forces is the long-term impact of these singular events and ongoing circumstances on their communities—students, families, faculty, and staff. The mental health crisis in education is on the rise and now, more than ever, campuses need to lead with compassion and understanding to bring communities together. Ultimately, your institution needs to be able to anticipate potential crisis and be ready to adapt rapidly to ensure that students are cared for and their college experience can continue.

    4. Fostering a culture of innovation and adaptability

    Taking the optimal approach to technological changes and crisis preparedness requires cultivating a culture of continuous innovation. This involves:

    • Creating dedicated teams to explore new areas of innovation
    • Encouraging interdisciplinary collaboration
    • Promoting flexibility in learning paths and program offerings

    The higher education marketplace does not stand still, and universities therefore cannot afford to be set in their ways and be slow to adapt.

    5. Prioritizing stakeholder trust and communication

    Addressing these challenges and achieving goals in a period of disruption requires unity, transparency, and communication among key stakeholders. University leaders should:

    • Maintain open lines of communication with all stakeholders
    • Build trust through consistent and honest messaging
    • Engage in active listening to address concerns and gather feedback

    Difficult messages can be difficult to deliver, but more transparency and dialogue with stakeholders will increase collaboration and focus that will produce transformative results.

    Great university leadership is needed more than ever

    Managing a university during times of great disruption and uncertainty requires a delicate balance of strategic foresight, agile decision-making, and compassionate leadership. By embracing risk management, fostering innovation, and prioritizing clear communication, university leaders can navigate these challenging waters and emerge stronger, more resilient, and better equipped to fulfill their educational missions in an ever-changing world.

    As we face the future, it’s clear that the most successful universities will be those that can adapt quickly, leverage new technologies thoughtfully, and maintain an unwavering commitment to their core values and the communities they serve. My colleagues and I stand ready to help you face this future and achieve immediate and long-term success. Please reach out and we can arrange a convenient time to share our insights and what’s working for institution’s like yours.

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  • Trump Signs Executive Order on Enforcement of Immigration Laws, Potentially Leading to Increased Worksite Enforcement Action

    Trump Signs Executive Order on Enforcement of Immigration Laws, Potentially Leading to Increased Worksite Enforcement Action

    by CUPA-HR | January 29, 2025

    Along with several immigration-related executive orders and actions issued on Inauguration Day, President Trump signed an executive order titled “Protecting the American People Against Invasion.” The EO sets several directives for U.S. Immigration and Customs Enforcement (ICE) and U.S. Citizenship and Immigration Services (USCIS) to enforce immigration law against immigrants without permanent legal status in the U.S. and could implicate employers the government deems as “facilitating” the presence of such individuals.

    Sections 4 and 5 of the EO establish civil and criminal enforcement priorities for relevant federal agencies. Specifically, the EO directs the secretary of Homeland Security to enable ICE and USCIS to set priorities for their agencies that would ensure successful enforcement of final orders of removal. Additionally, Section 8 of the EO directs increased enforcement action in the form of civil fines and penalties. The EO directs the secretary of Homeland Security to ensure assessment and collection of all fines and penalties from individuals unlawfully present in the U.S. and, notably, those who facilitate such individuals’ presence in the U.S.

    Depending on how the agencies respond to this order, these three sections of the EO could lead to an uptick in worksite enforcement action. As a result of this EO, agencies could take increased enforcement action for employment-related immigration law, which could lead to agency actions such as Form I-9 audits and potential investigations and worksite visits related to immigration compliance. Employers who are not in compliance with federal immigration laws could be considered as entities that potentially “facilitate” the presence of immigrants without permanent legal status, which could lead to significant fines and other penalties for the employers.

    Next Steps for HR Leaders

    CUPA-HR has always worked to help you ensure that your institution’s Form I-9 processes are in compliance with federal requirements, and we’ve partnered with USCIS for many years to provide periodic guidance, support and resources. We also understand that it is sometimes a challenge to ensure total compliance for large, sprawling campuses and that some of you have employees at worksites across your state, the country and the globe. Through speeches and actions like this executive order, the Trump administration has made it clear that they intend to focus enforcement efforts on immigrants without permanent legal status and businesses employing them. As noted above, it is possible that there could be I-9 audits and site visits to ensure compliance. Penalties for noncompliance could include very large fines and loss of federal funding.

    In light of this EO, it is vital for institutions to review their compliance with immigration laws regarding employment eligibility and work authorization. There are several questions HR leaders should ask themselves when reviewing compliance:

    • If you were notified tomorrow that your institution’s Form I-9 records were going to be audited in the coming weeks, where would your institution be most vulnerable?
    • What actions do you need to take today to address any potential vulnerabilities?
    • Do your presidents, provosts and other campus leaders understand and appreciate the magnitude of this potential challenge?
    • What changes do you need to make to your institution’s hiring and onboarding practices now to ensure compliance moving forward?

    CUPA-HR will continue to monitor for any additional updates related to the Form I-9 and other hiring processes related to work authorization. If you need additional guidance or resources, please review the CUPA-HR I-9/E-Verify Toolkit.



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  • The US is leading us closer to nuclear war (Jeffrey Sachs)

    The US is leading us closer to nuclear war (Jeffrey Sachs)

    Columbia University Professor Jeffrey Sachs says that the United States is steering the world toward disaster. Sachs served as the Director of the Earth Institute at Columbia University from 2002 to 2016 and is considered one of the world’s leading experts on
    economic development, global macroeconomics, and the fight against
    poverty.

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  • Positive change for disabled researchers might need managing and leading

    Positive change for disabled researchers might need managing and leading

    Among the university initiatives which aim to amplify traditionally marginalised voices, disabled researchers are now throwing their metaphorical hats into the ring.

    I am a member of a disabled researchers’ network and in a recent meeting, the question we asked ourselves were central to the raison d’être of the group.

    How do we position ourselves? How do we manage the strength that comes with having a diverse group, while ensuring that all voices are heard equally? And – perhaps most crucially – what are the positive outcomes towards which we can orientate our group and our activities, within the existing structures?

    Perhaps thinking about this via the lens of the overused yet helpful notion of “leadership and management” could help to clarify the tensions and dichotomies facing disabled students and inform next steps.

    Vital functions

    Leadership and management have separate and “vital functions” within any organisation – management is focused on efficient and reliable operations day-to-day, while leadership drives an organisation into the future.

    These two concepts, so often put together and both crucial for an organisation to flourish, in some ways work against each other – as Professor Tony Bush explains,

    Managerial leadership is focused on managing existing activities successfully rather than visioning a better future.

    “Management” inevitably involves some element of instinctive resistance to change which threatens to destabilise routines and known outcomes. In my experience and from the personal anecdotes of disabled colleagues, it is apparent that we have experienced inflexibility in processes and resistance to adjustments which would have facilitated our research activities.

    Maybe at least some of this resistance comes from a fear that equilibrium would be disrupted; giving the benefit of the doubt seems helpful in avoiding the “us” and “them” stance which is an obstacle to positive collaboration and moving beyond the past to the desired future.

    The reality is that this is difficult to navigate. When our voice is an unexpected interruption, when the thorny issue of inclusive practices is raised, relationships can be affected. How can we lead the research environment within HE towards being more truly inclusive without ruffling too many feathers?

    Leadership demands the flexibility to move towards future aims, or in the words of Roselinde Torres, being:

    …courageous enough to abandon a practice that has made you successful in the past.

    While we might not want the HE sector to “abandon” all current practices, it is apparent that change is needed to ensure true equality of access and opportunity. A model of “success” which marginalises disabled researchers is not true success; our argument is difficult to refute, and I’m sure nobody would openly do so.

    However, agreement in principle is not the same as action in practice.

    Fine by me

    Everyone readily agrees with the idea of an inclusive research environment; but not everyone is proactively engaged in making this a reality, particularly when it disrupts the status quo.

    Perhaps the crucial difference in perspective between the manager and the leader is that of immediate deliverables versus long-term strategic outcomes; and perhaps this can be used to consider the collective in the wider context of the university.

    As disabled researchers, we are our own “leaders”; a label we may not seek out or desire, but which nonetheless can be seen in our daily activities, thought processes and planning.

    We have to think ahead, mitigating barriers which non-disabled researchers simply do not have to navigate; and this difference is nobody’s fault, but it is useful to be aware of it in this discussion. This art of looking ahead is identified by Torres as one of the necessary traits for effective leadership; she explains:

    “Great leaders are not head-down. They see around corners, shaping their future, not just reacting to it.

    My point isn’t to suggest that disabled researchers are somehow better leaders than their non- disabled colleagues; but we have developed certain characteristics out of sheer necessity. As disabled researchers, indeed disabled individuals, we have to “lead” from the outset to overcome the barriers which are our daily reality.

    Encountering barriers

    We may face the uncertainty which comes with managing a chronic, long-term condition which dictates whether we are well enough to work on a specific date, at a specific time, and over which we have no control. For me, my modus operandi is to work ahead of every deadline – often perceived as being over-competitive – because I know that I may suddenly be forced into a work hiatus which, without this buffer, would put me behind.

    We may encounter access issues – workspaces, and transport to those workspaces, which do not meet our most basic needs. Physical barriers – often assumed to be the most readily addressed – still exist. We may need to call ahead to ensure that we can simply get into the room – let alone have a seat at the table. In 2024, it feels like we should be further along than this.

    As disabled researchers, in work and in life, we are in strategy mode constantly; looking ahead around every corner; planning for the next barrier we need to demolish if we are to continue moving forward.

    We are forced to strategize – even when we don’t want to. Therein, perhaps, lies the rub.

    Because we are proactive in reducing our barriers, we have an expectation or at the very least a hope that our colleagues, managers and in the broadest sense our employers will adopt the same stance.

    When this is reduced to box-ticking exercises rather than a meaningful, consultative approach, this damages morale. When we must ask for adjustments – sometimes more than once – resentment builds; and if adjustments are promised then not delivered, relationships can suffer irrevocable damage.

    We lead because we have to

    Yet we continue to “lead” on this out of necessity; our voices are loudest on these issues for the simple reason that it impacts us the most, especially when organisations don’t get it right. From the discussions we’ve had within our network, I know that this can be a lonely experience, with researchers feeling marginalised, unable to voice their concerns to a listening ear, and finding that speaking out can result in feeling left out.

    So how can we move collectively towards change? Perhaps we can take inspiration from the eight-step change model proposed by leading business consultant John Kotter. Here, a structured approach is described which will move a workforce collectively towards change.

    Perhaps one of the most useful elements of Kotter’s framework is Step 2: “Build a guiding coalition”. What does this mean? It means that individuals of influence and power within an organisation need to be involved in change, or it may be rejected. This is a viable model: disabled researchers partnering with stakeholders across the sector to promote our vision of a fairer, more equitable research environment where lived experience is valued and the need for a continuous programme of improvement is recognised.

    When all is said and done, this isn’t really a radical proposition. There are outcomes we want to achieve, and we need partners to achieve them. We need our voice to be heard at a strategic level. We need champions for inclusion to be nominated across the HE sectors, with a clear remit to work with disabled researchers to enact meaningful change. Activism isn’t incompatible with collaborative working any more than research is.

    Both activism and research address a need, a gap in knowledge, a difficult dilemma, or an important issue, and ask the question: how can we do better, and why aren’t we doing better? This then leads to the next research question…and the next… and the next… and so ad infinitum.

    There is no limit to how much we can learn or improve, and there should be no end to our willingness to keep learning and improving. This is surely integral to the whole ethos of higher education. We need to have open communication; create opportunities for conversations which might be challenging; and cultivate curiosity about how we can better understand one another and facilitate inclusive working environments.

    Even in the most highly competitive business arenas, research has shown that a work culture which prioritises “psychological safety” – an environment where individuals feel secure enough to share their perspectives, both positive and negative – is the gold standard for employee productivity and happiness at work.

    A recent study involving the work-life balance and happiness of women working in the financial sector concluded that:

    …having diverse teams that can be honest allows for better outcomes.

    At the heart of the change we are seeking is simply the opportunity to be honest in an environment which encourages this. So let’s blur the boundary between leadership and management; let’s have honest, if sometimes challenging, conversations; and let’s embark on this journey together.

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