Tag: Marketing

10 of the Best School Marketing Ideas to Boost Enrollment in 2025
Reading Time: 16 minutes

In today’s highly competitive education landscape, schools at every level, from K–12 academies to public universities, must embrace modern, digital-first marketing strategies to attract and retain students. The era of relying solely on word-of-mouth or physical brochures is long gone. Today’s families and prospective students are browsing school websites, scrolling through social media, and watching virtual campus tours before they fill out an inquiry form or attend an open house.

To stay relevant and competitive in 2025 and beyond, schools need to meet their audiences where they are: online. That means showing up with targeted, compelling content and a clearly articulated value proposition. This is especially true for private and independent institutions, where high tuition fees and rising parental expectations demand a more persuasive, proactive approach to enrollment marketing.

So, how can your school stand out in an increasingly crowded space?

In this article, we break down 10 of the most effective marketing strategies for schools, with a strong emphasis on digital tactics. From strengthening your web presence to leveraging alumni stories and optimizing for SEO, these proven approaches help build awareness, trust, and engagement. Each strategy includes real-world examples from schools and colleges around the world to inspire your next campaign.

Whether you’re marketing a small language institute or a large university, these strategies are adaptable to your goals and designed to drive results.

Struggling with enrollment and retention?

Our innovative marketing strategies can help you generate more leads.

1. Understand Your Audience and Craft Your Message

A strong school marketing strategy begins with clarity: who exactly are you trying to reach, and what do they need to hear from you? Whether you’re a K–12 school or a higher ed institution, knowing your audience inside and out is essential. That means digging deeper than just age or location. Consider their priorities, concerns, motivations, and communication preferences.

Creating audience personas helps bring these insights to life. Is your ideal family looking for academic rigor, a supportive community, or flexible scheduling? Are your prospective students career changers seeking fast-track credentials, or teens drawn to innovation and student life? When you define who you’re speaking to, you can tailor your messaging to resonate and avoid generic outreach that falls flat.

Your next step is to articulate your school’s unique value proposition. What makes you different? Highlight that core message consistently across all channels. For some schools, it might be small class sizes and a nurturing environment. For others, it could be career outcomes, cutting-edge labs, or global learning opportunities.

Finally, data can deepen your understanding of your audience. Track behavior, segment leads, and personalize your outreach accordingly. The more relevant your message, the more likely it is to convert.

Example: Oregon State University (OSU). OSU’s enrollment team uses a CRM (Slate) to segment prospective students by factors like academic interests, intended majors, and geographic location. This lets OSU deliver tailored messages to each audience segment. For example, sharing engineering content with STEM-interested prospects or inviting nearby students to local events. By defining clear audience personas and emphasizing OSU’s unique offerings (like its “Beaver Nation” community and research opportunities) in communications, OSU ensures its outreach resonates more and converts better than one-size-fits-all marketing.

Source: Oregon State University

In a nutshell, how do you create a marketing strategy for a school? A strong school marketing strategy starts by defining your goals and audience, then clarifying your unique value proposition. Choose the right channels: website, SEO, social media, email, events, etc., all while keeping messaging consistent. Implement your plan, track performance with analytics, and adjust as needed to improve enrollment results.

2. Turn Your Website into a Top-Performing Recruiter

Your school’s website is more than just a digital brochure. It’s your hardest-working recruiter, available 24/7. In most cases, it’s the first real impression you make on prospective students and their families. If it’s outdated, hard to navigate, or slow to load, visitors may bounce before they ever reach your inquiry form. On the other hand, a fast, intuitive, and compelling site can drive real results: inquiries, campus visit bookings, and applications.

To make your website enrollment-friendly, focus on these key areas:
- Navigation and user experience: Make it easy for visitors to find what matters most: admissions, tuition, programs, and deadlines, within one or two clicks. Prioritize clarity and mobile optimization, since the majority of users now browse on their phones.
- Engaging content: Use vibrant photos, student stories, and program highlights to showcase your school’s personality and value. Don’t just state facts; tell stories that build emotional connection.
- Clear CTAs: Every page should lead users to the next step, whether it’s “Book a Tour” or “Start Your Application.” Make buttons visible, and forms short and intuitive.
- SEO and visibility: Build search-friendly content using keywords like “STEM high school Toronto” or “MBA in Montreal.” This boosts your visibility when families search online.
Example: South Seattle College. This college launched a fully redesigned, mobile-responsive website to serve as a “24/7 digital front door” for prospective students. The new site features simplified navigation (with intuitive menus and audience-specific landing pages), fast load times, and engaging content like student stories and virtual tour videos. Key information: admissions steps, programs, costs etc., is now accessible within one or two clicks. After the revamp, South Seattle College saw improved user engagement and more inquiries, validating that an optimized website can effectively guide visitors from interest to application.

Source: South Seattle College

3. Meet Students Where They Scroll: Social Media Engagement

If you’re wondering how to effectively reach today’s students, social media is your answer. Teenagers, young adults, and even their parents spend hours every day scrolling through platforms like Instagram, TikTok, Facebook, YouTube, and LinkedIn. That’s why a modern marketing strategy for schools must go beyond occasional polished posts. It also requires consistent, authentic, and engaging content that brings your school community to life online.

Social media allows prospective students to virtually experience your school before they set foot on campus. They can witness student life, explore your values, and interact with your team through comments and DMs. It’s a space where schools can showcase achievements, run virtual events, answer questions, and create lasting impressions, all within the platforms students already use. Social media engagement fosters emotional connection, builds trust, and nudges prospective students closer to applying.

Here are some proven tactics to strengthen your social media presence:
- Student Takeovers: Give students the reins of your Instagram or TikTok for a day to showcase a “real life” perspective of your campus.
- Interactive Campaigns: Launch challenges, quizzes, or hashtag contests to generate user content and boost engagement.
- Alumni & Academic Outcomes: Share stories of success to inspire and build credibility with prospective students and their families.
- Paid Targeted Ads: Reach niche audiences with specific messaging using Facebook, YouTube, or TikTok ad campaigns.
- Responsive Community Management: Monitor comments and messages daily. Prompt, friendly responses go a long way in reinforcing your school’s reputation.
Above all, be authentic. Today’s students crave realness. A spontaneous student dorm tour recorded on a phone often outperforms a high-production video. Showcasing your campus culture in a way that’s natural and not overly scripted can drive stronger connections and higher conversions.

Example: Randolph-Macon Academy (R-MA). This college-prep boarding school brings campus life directly to student prospects through interactive social media campaigns. On Instagram, R-MA runs “Takeover Tuesday” events where a student cadet literally “takes over” the school’s Story for the day, posting candid glimpses of classes, dorm life, and activities. This unfiltered, student-eye view generates high engagement from peers. R-MA also leverages LinkedIn to celebrate outcomes with a recent post that 100% of its senior class earned college acceptances and over $15 million in scholarships. By showcasing real student experiences and achievements on the platforms teens (and their parents) already use, R-MA humanizes its brand and builds trust.

Source: Facebook

4. Bring Your Campus to Their Couch: Virtual Tours and Online Events

For many families, a campus visit is a pivotal moment in the school decision process. It’s their chance to imagine themselves in your hallways, dorms, and classrooms. But not every prospective student can visit in person, whether due to distance, cost, or scheduling. This is where virtual tours and online events come into play, offering an immersive, flexible way to connect with your audience.

Virtual campus tours can now offer interactive 360° experiences that let students “walk” the grounds from their laptop or phone. These tours help build familiarity and emotional connection, especially for international or out-of-state students who might otherwise never see your campus. To boost engagement, add clickable info points, video testimonials, or even voiceover guides.

Online events like virtual open houses or themed webinars allow families to meet admissions teams, ask questions, and hear directly from current students, all from home. They not only replicate key elements of in-person experiences but also allow for on-demand access after the event.

Example: Eastern New Mexico University (ENMU). ENMU launched an upgraded 360° virtual tour that lets prospective students explore the campus from anywhere in the world. This immersive tour includes interactive 360° views of key locations (from dorms to labs), pop-up info points with photos/videos of traditions, and even student-narrated segments sharing personal stories. A voiceover guide leads viewers through the experience, making it feel like an actual guided tour. ENMU’s chancellor noted the virtual tour “makes a potential student feel like they are on campus” and has become invaluable for out-of-state and international recruits. The tour’s engaging features (clickable videos, student testimonials embedded at certain stops) have driven higher web engagement and helped ENMU widen its reach beyond those able to visit in person.

Source: ENMU

5. Let Video Tell Your Story: Content Marketing That Connects

There’s a reason platforms like YouTube, Instagram Reels, and TikTok dominate attention spans. Video provides an immersive, emotional, and memorable experience. For schools trying to reach prospective students and families, video marketing is one of the most powerful tools available. Whether it’s showcasing campus energy, highlighting academic strengths, or sharing personal student journeys, video content brings your story to life in a way text and photos simply can’t.

To make the most of this format, consider these video types:
- Campus Tour Highlights: Condense your full tour into a 2–3 minute walkthrough with student narration. Post it on your homepage and YouTube channel for first-time visitors.
- Student Testimonials and Success Stories: Capture authentic, unscripted interviews with students or alumni. These peer voices create trust and make your school’s impact tangible.
- Faculty and Program Spotlights: Let your passionate educators shine. A quick feature on a robotics project or an art studio session can attract students with similar interests.
- Event Recaps: Turn school events into fast-paced highlight reels for Instagram and Facebook. It shows your community is vibrant and active.
- Explainer Videos: Break down complex topics, like admissions or financial aid, into short, helpful animations or on-camera guides.
Authenticity beats polish. Videos filmed on smartphones by students or “vlog ambassadors” can feel more relatable than professional productions. Consistent content, especially when optimized with keywords on YouTube, also improves discoverability in search.

Example: Academy of Applied Pharmaceutical Sciences (AAPS, Canada). AAPS relies heavily on short-form video content to showcase student life and outcomes viscerally. The college regularly produces “Student Success Story” videos – for example, a 2-minute clip of an alum describing how AAPS training led to their new career in clinical research. It also shares behind-the-scenes footage of lab sessions and student projects on its YouTube channel and Instagram. These authentic clips (often featuring actual students and instructors) put a human face on AAPS’s programs and build credibility.

Source: YouTube

In short, video marketing allows your school to connect emotionally and visually with prospective students, meeting them where they already spend time. If you want to advertise in a way that engages and inspires, video is essential.

6. Be There 24/7 with Smart Chatbots and Live Chat

Imagine a student browsing your website at midnight, wondering, “Does this college offer scholarships for international students?” If no one’s there to answer, that potential lead might bounce and never return. This is where chatbots and live chat tools step in, transforming your website into a 24/7 support hub.

Modern AI-powered chatbots go far beyond basic FAQ responses. They’re now capable of delivering personalized answers based on user input, guiding visitors to the right pages, and capturing lead information in real time. In fact, some bots can handle up to 80% of standard inquiries, freeing your admissions team to focus on complex cases or high-touch prospects.

Schools use chatbots to address questions about tuition, program options, campus life, deadlines, and more. Better still, if a query goes beyond the bot’s programming, it can prompt a human follow-up, keeping the conversation going instead of losing the lead.

Live chat is another powerful layer. Having staff available during business hours to chat in real time, whether on your site or via Messenger, feels like having a front-desk greeter online. Quick answers build trust and reduce friction in the inquiry process.

Example: Arlington Central School District (New York). This K–12 district rolled out an AI virtual assistant named “AlwaysOn – Admiral Al” across all its school websites to ensure families can get information anytime. The friendly chatbot (branded with the high school’s mascot) offers 24/7 multilingual support, answering common questions about programs, enrollment procedures, event schedules, and more in English or Spanish. If the question is too specific, “Admiral Al” even lets the user submit an email query right within the chat, guaranteeing a human follow-up by the next business day. The district implemented this tool to improve customer service for busy parents and saw immediate benefits – families could instantly find out, say, how to register a new student or the date of graduation, without calling the office.

Source: Arlington Central School District

To make your chatbot successful, keep it friendly and transparent (let users know it’s a virtual assistant), program it with up-to-date FAQs, and offer a handoff to a real person when needed. For international recruitment, consider a multilingual bot to expand your global accessibility.

Ultimately, integrating chatbot and live chat tools into your school’s marketing strategy ensures you never miss a lead because of timing. Today’s students expect immediate answers. With the right tools, your school can be ready.

7. Leverage Testimonials and Reviews (Let Your Community Do the Talking)

Word-of-mouth has long been a trusted marketing strategy for schools, and in today’s digital world, it has taken on new forms, testimonials, reviews, and social proof. These are powerful tools that lend credibility to your school’s messaging by showing that real families and students have had positive experiences.

Start by gathering testimonials from students and parents. A few genuine quotes or short videos can build trust quickly. Display these across your website, especially on admissions pages and brochures. A heartfelt statement like, “After enrolling here, my daughter blossomed academically and socially,” resonates more than polished ad copy.

In parallel, encourage online reviews on platforms like Google or Facebook. Higher ratings improve visibility and ease prospective families’ doubts. Politely prompt current families to share feedback after positive experiences, such as school events or parent meetings.

Social media also plays a role. Repost authentic student or alumni praise, and consider launching hashtags to gather testimonials organically.

Example: Discovery Community College (Canada). This career college amplifies positive word-of-mouth by actively sharing student reviews on social media. For example, Discovery CC monitors its Google Reviews, and when a 5-star review comes in, the marketing team creates an Instagram post thanking the student by name and highlighting their feedback. One such post reads: “Thank you for your wonderful Google review, Jessi! We’re glad you had an amazing experience training to be a health care assistant!” – accompanied by a screenshot of the review. By publicly celebrating real student voices, the college not only boosts morale but also provides authentic social proof to prospective students scrolling by.

Source: Instagram

Letting your community advocate for you builds trust faster than any ad campaign, and it costs nothing.

8. Nurture Leads with Email Marketing and Personal Touches

What is the best marketing for independent schools? Independent schools succeed with targeted, budget-friendly inbound marketing. The best approach is a strong online presence: a content-rich, search-optimized website, active social media that highlights student life, and helpful emails or blogs that build trust. These tactics attract the right families and strengthen community engagement.

Once an inquiry is made, the follow-up becomes mission-critical. One of the most effective marketing strategies for schools includes consistent, personalized nurturing, especially through email and SMS.

Email remains a powerful tool when tailored. Instead of generic blasts, use segmentation to send relevant content. For instance, a prospect interested in Nursing should receive a series featuring faculty profiles, student success in healthcare, and clinical placement details. Someone focused on Athletics? Highlight sports facilities, team achievements, and balancing academics with sports.

Drip campaigns work best: Day 1, a welcome email; Day 3, value-focused content; Day 7, a testimonial or event invite. Marketing automation tools like HubSpot or Mailchimp make this scalable and adaptive based on user behavior.

Complement email with timely SMS reminders for events or deadlines. Use sparingly for impact.

Finally, add a personal touch. A call or handwritten note after a campus visit or audition can leave a lasting impression. These gestures build trust and demonstrate care, key ingredients in a family’s final decision. Effective nurturing turns interest into action and inquiries into enrollments.

Example: University of South Carolina (USC). USC’s admissions team adds a decidedly personal touch to lead nurturing by picking up the phone to congratulate admitted students. These informal chats help admitted students feel valued and give them a chance to voice any concerns. USC also involves faculty and current students in the follow-up process; for instance, an admitted engineering major might get an email or call from an engineering professor or student ambassador.

Source: Facebook

9. Host Events (On-Campus and Virtual) That Educate and Inspire

Hosting well-crafted events is one of the most effective ways to turn interest into enrollment. On-campus events like open houses and shadow days allow families to experience your community firsthand. Keep them interactive, offer student-led tours, informal chats with faculty, and performances to showcase school spirit. These real-world interactions make your school more memorable.

Virtual events also carry weight, especially for international or out-of-town prospects. Live webinars, themed Q&A panels, and online workshops let families connect from anywhere. Consider sessions like “How to Write a Great Application Essay” or alumni panels sharing career outcomes.

Each event is also a content opportunity. Record webinars, collect quotes, and share visuals across your channels. Personalized follow-ups (“Thanks for attending, here’s what’s next”) help nurture those leads further.

Example: University of North Texas (UNT). UNT offers an array of admissions events designed to welcome and inform prospective students, including both in-person programs and online sessions. One flagship initiative is the UNT Admissions Webinar Series – live virtual information sessions “designed just for students who haven’t applied yet.” These free webinars walk attendees through what makes UNT unique, tips on the application process, and key deadlines, all from the comfort of home. Admissions counselors appear on camera to answer questions in real time, so participants leave with personalized info and confidence about next steps. For those who can visit campus, UNT also hosts large open-house events like “UNT Preview,” a conference-style open day with academic fairs, tours, and even an on-site Application Station where students can apply and get the fee waived.

Source: University of North Texas

10. Showcase Outcomes and Alumni Success (Paint the Long-Term Picture)

When families invest in an education, whether paying private tuition or college fees, they want proof that it leads to success. That’s why one of the most compelling marketing strategies for schools is to showcase outcomes. You’re not just selling a school experience; you’re selling what it makes possible.

For K–12 and college-prep institutions, highlight metrics like college acceptance rates and scholarship totals. Randolph-Macon Academy (R-MA), for example, proudly advertises a 100% college acceptance rate and over $15 million in scholarship offers for its 2025 graduates. That kind of evidence quickly signals ROI to prospective families.

Example: Randolph-Macon Academy (R-MA). R-MA prominently advertises its student outcomes to give families confidence in the long-term ROI of its program. For example, the academy proudly announced that 100% of its Class of 2025 earned college acceptances, collectively securing over $15 million in scholarships and 18 appointments to prestigious U.S. Service Academies. This kind of outcome data is highlighted on R-MA’s website and social media, signaling to prospective parents that an R-MA education leads to tangible success. The school also regularly publishes lists of colleges and universities its graduates attend (Ivies, top public universities, military academies, etc.), and shares alumni spotlights – like profiles of graduates who have become pilots, doctors, or entrepreneurs. By showcasing these results, R-MA helps future students (and their parents) visualize their own potential trajectory and trust that the tuition investment will pay off in opportunities.

Source: LinkedIn

Vocational or language schools should spotlight relevant results: job placement rates, certifications earned, or skill development gains.

Don’t just rely on stats. Share alumni stories that reflect diverse paths: scientists, entrepreneurs, activists, artists. Feature them on your blog or social channels, and invite them to participate in webinars or info sessions.

On your website, dedicate a section to “Success After Graduation,” including employer logos, testimonials, or infographics. And use social media to celebrate alumni news. These stories build credibility, trust, and vision, which help future students imagine their path through your school.

Turning Strategy into Enrollment Success

In today’s dynamic and competitive education landscape, schools can no longer rely on traditional tactics or word-of-mouth alone. To thrive, they need a strategic, student-centric marketing approach that speaks to modern families across digital platforms. The ten strategies outlined in this article, from optimizing your website and leveraging social media to showcasing alumni outcomes, offer a blueprint for schools to increase visibility, build trust, and convert interest into enrollment.

Whether you’re a K–12 academy, career college, language school, or university, the key is to meet prospective students where they are, communicate your unique value clearly, and guide them confidently through their decision-making journey. When implemented with authenticity and consistency, these strategies not only help fill seats, they strengthen your school’s brand and foster lasting relationships with students and families. In short, great marketing helps the right students find their right-fit school.

Struggling with enrollment and retention?

Our innovative marketing strategies can help you generate more leads.

Frequently Asked Questions

Question: How do you create a marketing strategy for a school?

Answer: A strong school marketing strategy starts by defining your goals and audience, then clarifying your unique value proposition. Choose the right channels: website, SEO, social media, email, events, etc., all while keeping messaging consistent. Implement your plan, track performance with analytics, and adjust as needed to improve enrollment results.

Question: What is the best marketing for independent schools?

Answer: Independent schools succeed with targeted, budget-friendly inbound marketing. The best approach is a strong online presence: a content-rich, search-optimized website, active social media that highlights student life, and helpful emails or blogs that build trust. These tactics attract the right families and strengthen community engagement.
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December 10, 2025
Why Universities Need a Strategic Marketing Shift
This past week, presenting at the UPCEA MEMS conference in Boston, we explored a question that is becoming central to the future of higher education: What does it actually take to engage learners in lifelong learning with an institution?

In a moment of rising enrollment volatility, shifting global dynamics and accelerating technological change, this question cuts to the heart of what universities must become. For decades, higher education has centered its marketing and enrollment strategy around discrete, program-level recruitment pipelines: find prospective students, convert them into a program and repeat the cycle for the next cohort.

But today’s learners don’t behave in discrete cycles. Their lives aren’t structured around one big decision. They move fluidly across roles, industries and learning needs. They progress in fits and starts. They upskill to chase opportunity or reskill to navigate disruption. They return to learning not once, but many times over.

And that means universities have a unique opportunity—if they choose to seize it.

Rethinking Acquisition

Rather than thinking transactionally—acquiring each enrollment anew—we can build relationships that honor a simple premise: If we provide value consistently, learners will keep choosing us.

This is about rewriting the social contract. Not only with current students, but with alumni, midcareer professionals, online learners and the millions of individuals who may engage with us long before (or long after) a degree is on the table.

Gone are the days when it is sufficient for a university to promise that earning a college degree is all that is needed for a long, successful career. Today’s learners and our broader society demand more.

Instead, imagine a world where a learner begins with a short online experience or a noncredit course from an institution and immediately encounters a clear, welcoming pathway:

Try something, learn something, earn a credential, return to learn more; stack the credentials and pursue a degree; return again for what’s next in their career and life.

This is not an acquisition and retention strategy rooted in constraints. It is a relationship strategy rooted in community, trust and relevance.

Lifetime learning becomes a shared journey and not simply a recruitment goal.

Why Strategic Marketing Must Shift

Much of higher ed’s traditional marketing infrastructure was built for a different era—one where programs were stable, pipelines were predictable and learners followed linear paths. Budgets are owned by program leaders, who allocate a portion to marketing “their” program. Central marketing functions may provide brand guidelines and a few templates. Marketing happens in silos across the institution.

Challenges to this model today abound: from surging paid media costs and the rise of nontraditional learners to how AI is reshaping both labor markets and learner preferences. In this landscape, marketing single programs in isolation is not only inefficient—it’s misaligned with how learners actually behave.

The more effective and learner-centered approach is clear.

Market On-Ramps and Pathways, Not Just Destinations

Instead of funding dozens of disconnected campaigns across schools and units, universities can invest centrally in marketing strategic portfolios of programs, composed of not just degrees but noncredit courses, certificates and more. This aligns messaging, reduces duplication, supports brand coherence, expands reach and—most importantly—mirrors the way different learner segments make decisions.

People don’t all jump straight into an undergraduate degree or master’s program. They explore. They try something small and low-risk. They re-engage when life or work creates new urgency. They seek clarity, not complexity.

Portfolio-based marketing meets them where they are.

Building for Lifelong Value

At the University of Michigan, we have been reorganizing our approach to online learning and marketing through this lens. Michigan Online, stewarded by the Center for Academic Innovation, serves as our unified destination for online, noncredit and for-credit learning opportunities.

When a learner enters Michigan Online, our goal is not simply to direct them to a single offering; we welcome them into a coherent ecosystem.
1. Pathways That Make Progression Clear
We’ve aligned noncredit courses and certificates with for-credit opportunities, creating intentional pathways that help learners move from exploration to deeper engagement. When learners earn value early, the transition to degrees becomes more natural and more meaningful.
1. CRM and Automation as Relationship Infrastructure
We invested in CRM and marketing automation, bringing together noncredit and for-credit learner records into a single enterprise system. Just as importantly, we invested in the people and processes to use the tools well. This allows us to nurture learners over time, personalize recommendations, track cross-program engagement and create communications that feel relevant rather than transactional.
1. A Shared Experience, Not a Siloed One
By unifying messaging, branding and learner pathways, Michigan Online makes it easier for individuals to see themselves across programs, schools and stages of life. Instead of navigating institutional boundaries, they navigate opportunities.
1. Reduced Reliance on Expensive Paid Media
When the value is built into the learning itself—and when pathways clearly connect noncredit to for-credit—universities can rely less on costly late-funnel advertising. The relationship, not the ad spend, becomes the engine of enrollment.

The Future Belongs to Institutions That Build Relationships, Not Funnels

A lifetime-value approach to learners is not simply a marketing strategy. It is an institutional strategy. It asks universities to:
- Design portfolios—not just degree programs
- Welcome learners early—with value, not pressure
- Create seamless transitions between credential types
- Embrace personalization at scale
- Invest in shared infrastructure instead of parallel campaigns
- Build trust by offering meaningful learning at every stage
Learners are telling us, through their behavior and their choices, that the old model no longer fits. They want ecosystems, guidance and clarity. They still want courses and content but they also want coaching and community. They want to return again and again, not because they’re targeted—but because they’re well served.

The question for universities is not whether this shift is coming. It’s whether they will lead it. Leading means protecting a direct relationship with learners—so access, quality, privacy and long-term benefit remain anchored in educational values, not solely in market logic

We believe that if institutions embrace this more holistic, value-centered approach—one rooted in lifelong relationship-building—they will not only strengthen enrollment resilience. They will also deepen their impact, broaden their reach and fulfill the promise at the heart of higher education: to support learners not just once, but throughout their lives.

James DeVaney is associate vice provost for academic innovation and the founding executive director of the Center for Academic Innovation at the University of Michigan.

James Cleaver is chief marketing officer for the Center for Academic Innovation at the University of Michigan.

Carol Podschwadt is associate director of marketing for the Center for Academic Innovation at the University of Michigan.
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December 9, 2025
Asking the Right Questions- Archer Education
Why Universities Need the Right Partnership Criteria

When a higher education institution outsources its enrollment, marketing, or student engagement efforts, the stakes are high. Missteps don’t just cost money — they cost time and, most critically, can hinder enrollment growth. Many universities make the mistake of selecting vendors that focus on chasing leads, rather than aligning with the school’s mission or long-term goals.

Without clear partnership criteria, even well-intentioned collaborations can falter. Misaligned university partnerships often lead to disjointed campaigns and wasted resources. What begins as a lead generation effort can evolve into dependency on a vendor that operates in isolation, without being guided by the institution’s strategy.

The right partner, by contrast, integrates seamlessly with the institution’s mission, aligns its services with the institution’s desired outcomes, and acts as a true extension of the institution.

The Risks of Choosing the Wrong Partner

The wrong partner can create more problems than it solves. Some vendors sell services focused solely on activities — ads placed, events hosted, emails sent — without tying its efforts to the institution’s overarching strategy. This approach often fails to generate real enrollment growth, causing internal teams to struggle with unqualified leads and retention challenges.

Another potential risk stems from failing to consider how a partner will mesh with the institution’s legacy systems. Universities invest heavily in their marketing resources, such as their customer relationship management (CRM) platforms and brand assets. A vendor that imposes its own tools without considering the university’s existing infrastructure can create costly redundancies.

Equally concerning are long-term, restrictive partnership contracts that lock an institution into dependency and limit its flexibility, leaving it at the mercy of a vendor whose priorities may clash with the institution’s broader objectives or evolving market conditions.

Strategic Alignment as the Core Test

The foundation of any successful university partnership is strategic alignment. True partners base the services they offer on the institution’s unique goals. They view marketing, admissions, and student success teams as interconnected — not completely separate entities.

Shared key performance indicators (KPIs) are a key component of this alignment. When both the institution and its partner commit to tracking metrics such as the conversion rate from inquiry to application, the yield rate from admission to enrollment, and the one-year retention rate, they create mutual accountability across every stage of the student journey.

Archer’s Growth Readiness Assessment offers a model for this type of collaboration. This tool helps an institution evaluate its readiness to scale its programs — whether they are in person or online — by evaluating the university’s internal capacity, identifying any potential hurdles, and aligning its in-house teams and external partners. Performing such an assessment early in the vendor selection process ensures the university partnership is built on a foundation of clarity and trust.

Procurement Criteria That Drive Success

When it comes time for an institution to formalize a partnership, focusing on transparency, flexibility, and accountability can make the difference between achieving sustainable growth and creating new operational challenges.

Institutions that emphasize these criteria are better positioned to form partnerships that deliver measurable results and long-term value.
- Transparency in reporting and asset ownership is vital. An institution should establish whether it will retain full ownership of the assets created and determine how often performance reports will be shared. A transparent partner will make reporting accessible and collaborative, not proprietary.
- Flexible contracts are another hallmark of a strong university partnership. The institution should have the freedom to pivot when markets shift or as its internal capacity grows. It should avoid rigid, long-term agreements that limit its control or create dependency.
- Accountability across the student journey should be among the institution’s demands. The most effective partners understand that success extends beyond generating leads and inquiries. Contracts should define what accountability looks like from marketing through enrollment and retention, with clearly articulated performance standards for each stage.
Integrating With Legacy Systems

Integration is a crucial element of successful university partnerships. A capable partner doesn’t replace or disrupt the institution’s existing systems — it strengthens them.

When integration is done well, the partner respects the university’s existing data, assets, and workflows, leading to a more unified, seamless experience for both staff and students. When integration is done poorly, the results can be costly, creating redundancies, inefficiencies, and siloed teams.

Archer’s Onward student engagement platform demonstrates how thoughtful integration can amplify an institution’s capacity without disrupting its operations. Onward uses behavior-based triggers and personalized multichannel engagement efforts to guide students from inquiry through enrollment — working alongside admissions services and complementing the institution’s existing systems rather than supplanting them.

By respecting the institution’s infrastructure, this kind of partnership model helps the university scale its engagement strategies without losing its operational continuity.

10 Questions to Ask Before Choosing a Partner

Selecting the right partner for an institution requires more than comparing price points or promises of lead volume. The most beneficial partnerships are built on mutual accountability, transparency, and shared metrics for success. The right partner should have staff with extensive institutional knowledge and higher ed industry experience, enabling it to provide universities and colleges with the best tools to improve their operations and achieve growth.

Asking the right questions early helps ensure alignment and prevent costly missteps. Institutions can consider asking the following 10 questions when vetting potential partners:
1. How do you handle internal and external communications? Institutions need to know who their main points of contact will be, and how knowledge and strategies will be shared across teams.
2. What metrics do you use to measure success across the student journey? The ideal vendor should be able to provide full-funnel visibility and focus on metrics that truly drive enrollment growth.
3. How frequently will our teams review results together? Successful partnerships depend on transparency and regular communication.
4. What have you learned from working with other institutions, and how will that inform our partnership? Vendors should always be willing to adjust their services based on past wins and challenges. They should also have the right resources to serve all of their clients with equal urgency.
5. How will you collaborate with us to set enrollment goals and forecast program growth? Credible vendors rely on historical data to inform their projections, and take the time to carefully explore existing growth drivers.
6. How do you differentiate marketing strategies at the institutional level from those at the program level? Institutions can benefit from asking for examples that illustrate this distinction.
7. What can we expect from this partnership in the first 90 days? Vendors should be able to communicate clear timelines for processes, such as onboarding steps, reporting cadence, and performance metrics.
8. Will our institution own all assets, data, and creative from day one? Institutions should have ownership of any assets created and have a clear understanding of how they will be shared and managed.
9. Are there any additional fees we should be aware of? Items such as creative assets will need to be refreshed over time, so institutions need to understand what associated costs may arise.
10. What questions do you have for us? An ideal partner wants to understand the institution’s unique needs, strengths, and challenges. Using historical data, it can shape a data-driven strategy for the institution, including realistic marketing budgets and lead goals.
These questions establish a framework for transparency, accountability, and scalability — ensuring the partnership begins from a place of trust and aligned goals.
Key Takeaways

Effective university partnerships start with asking the right questions.

When your institution prioritizes alignment, accountability, and integration, you can avoid critical missteps.

The right partner will strengthen — not replace — your institutional vision and help equip you to scale sustainably.
Build University Partnerships That Advance Your Goals

At Archer Education, we work with accredited universities to build strategic partnerships rooted in a shared vision that drive scalable enrollment growth. With decades of higher ed experience, our team of industry experts has developed a flexible partnership model that supports internal growth, so that institutions can build self-sufficiency over time.

Contact our team to learn how our tech-enabled marketing, enrollment, and retention services can support your institution’s long-term goals.
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December 1, 2025
Strategic Planning for Legacy Programs: Rejuvenating Degrees
Don’t Let Legacy Programs Stall Your Growth

In higher education today, generating buzz around new program launches is often viewed as the key to growth and market relevance. While there’s nothing wrong with investing in new programs when it makes sense, institutions tend to do so at the expense of existing offerings — including those that built their reputation. Yet legacy programs, when strategically audited and repositioned, can become some of the strongest assets in an institution’s portfolio.

The challenge is that these programs often don’t receive the same level of attention or investment as new launches. Over time, many become overshadowed — not necessarily because they’ve lost relevance, but because the institution’s focus has shifted. Without consistent evaluation and modernization, the programs may begin to stagnate — enrollments flatten, marketing efforts diminish — while they continue to drain resources and faculty energy.

At the same time, legacy programs often hold unique advantages that newer offerings lack: established reputations, loyal alumni networks, and faculty with deep expertise. When they’re reexamined and repositioned through a strategic lens — leveraging internal data, market insight, and refreshed messaging — legacy programs can drive renewed growth in an increasingly competitive marketplace.

Auditing Programs for Their Growth Potential

A deliberate, data-informed audit of an institution’s programs can be the first step toward revitalizing those that are underperforming. A well-designed audit doesn’t just identify weaknesses — it also can uncover opportunities for renewal and growth.

A program life cycle audit assesses the current health of existing programs and tracks their performance over time. Key metrics in an audit might include:
- Enrollment and retention trends, to gauge the program’s long-term viability
- Course completion and graduation rates, as indicators of students’ satisfaction and support
- Employment outcomes, to measure the program’s industry relevance and career alignment
- Faculty-learner ratio, to ensure efficient use of instructional resources
- Program search demand trends, to gauge the market’s interest in the program
This process helps institutions identify whether their legacy programs are declining, stable, or experiencing renewed interest. These insights enable academic leadership teams to direct resources toward the programs that are most likely to drive growth — or sunset programs that no longer advance the institution’s goals.

Audits shouldn’t rely solely on internal data. Comparing a program’s performance results with market demand data — such as regional job growth projections and competitors’ offerings — can clarify what the program’s challenges are and whether they stem from internal execution or broader shifts in the field.

Measuring Program-Market Fit

Analyzing a program’s market fit is just as important as evaluating its internal performance. It can help institutions decide which legacy programs need retooling, which ones are suitable for scale, and which ones should be phased out.

A program’s market fit analysis doesn’t have to be overly complex. It can begin with three fundamental questions:
- Is there still demand?
  The analysis should start with a review of labor market data, industry trends, search trends, and alumni outcomes to determine whether a particular field remains robust or if demand is shifting toward other subjects or credentials.
- How does our program compare?
  The next step is to assess what other institutions are offering in terms of delivery format (such as in-person versus online learning), curriculum, and pricing for similar programs. Understanding the competitive landscape helps identify areas where an institution’s program overlaps with others and where there may be opportunities to differentiate.
- Does the program align with our institutional strengths?
  Legacy programs often reflect areas where the institution already has deep expertise or established credibility. If those strengths still align with current market demand, they can serve as a solid foundation for a program’s revitalization rather than a reason for its retirement.
Evaluating these three dimensions helps determine whether a program needs a full-blown relaunch or a more subtle refresh. The goal isn’t to reinvent for the sake of reinvention. It’s to make sure that each offering continues to serve students while also supporting the institution’s objectives.

Relaunching Programs With Purpose: Marketing Strategies

When a legacy program still holds value but needs renewed visibility, a structured relaunch can help ensure its continued relevance. Effective relaunches align academic updates, marketing strategy, and admissions communication so that all teams are working toward the same goal: positioning the program for growth.

A comprehensive relaunch checklist can help guide this process. Elements to consider include:
- Program curriculum and delivery updates that reflect today’s learning preferences — such as hybrid or online models to accommodate adult learners — and industry expectations
- Consistent messaging across marketing and admissions, ensuring that both internal and external audiences understand what’s new
- Refreshed and tested marketing materials, including program pages and collateral materials that articulate outcomes, flexibility, and value to prospective students
Refreshing a program’s branding and positioning is a crucial step. Students’ needs evolve, so the program’s story should evolve too. Simple adjustments — such as updating program names for clarity, refining messaging to align with search trends, or highlighting regional workforce connections — can make legacy programs more discoverable and relevant.

Faculty also play a vital role in rebranding. Leveraging their expertise lends authenticity and authority to program relaunches. Featuring their research and industry partnerships in marketing materials reinforces the program’s real-world impact and signals that it’s grounded in experience, not just theory.
Key Takeaways

New program launches aren’t the only pathway to growth. Sustainable success also stems from repositioning existing programs.

Strategic audits of legacy offerings that assess their long-term performance and market fit enable your institution to relaunch them with intention.

Institutions that regularly review and refresh their degree portfolios are better positioned to achieve scalable, market-responsive growth while honoring the programs that built their foundation.
Reinvigorate Your Programs — and Your Growth Strategy

Archer Education partners with dozens of institutions to help them launch new programs and revitalize existing ones to amplify their visibility and drive real growth. In a competitive market, data-driven program strategies enable greater institutional alignment and better market fit.

Contact our team today and let us help you rejuvenate your degree portfolio.
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November 18, 2025
How Social Media Changed the Way We Communicate

The Impact of Social Platforms on Higher Education Marketing

There are currently more than 5.6 billion social media users worldwide, according to Statista. This means that about two-thirds of the world’s population uses some form of social media to communicate.

For many of us, using social media has become second nature. But the digital space has changed drastically since we saw the emergence of social media marketing in the early 2000s and beyond. So, too, should your social media marketing strategy, so that you can effectively reach your institution’s intended audience and make an impact when everyone else is trying to do the same.

While social media is a commonplace platform for communication today, have you ever considered how significantly social media has changed the way we communicate?

4 Top Social Media Platforms Changing Communication

Let’s take a look at what the most used social platforms have contributed to our new way of communication and how you can utilize them in your higher education marketing campaigns.

1. Facebook

Facebook is seen as the most predominant social media platform, and it has the numbers to back it up, with nearly 3.1 billion monthly users. While Meta’s Facebook still remains one of the top social media platforms since its conception, its audience demographics have shifted with the rise of Instagram and TikTok. With the dominating demographic now being women ages 25 to 34, Facebook is not the higher education marketing platform it once was. Not for traditional prospective and current students, anyway.

However, this platform can be effective for marketing flexible, online degree programs that target adult learners. It’s also a great avenue for communicating with alumni, recent graduates, and even parents of students.

2. YouTube

With nearly 2.6 billion monthly active users, YouTube was launched in 2005 and quickly grew to become one of the top social media platforms by 2010.

YouTube isn’t focused on generating content for short-term attention spans like other platforms. While Instagram, TikTok, and even Facebook primarily host short-form videos averaging 30 seconds to a minute long, YouTube’s premise is to expand on short-form content and host longer videos, such as how-tos, influencer lifestyle content, and vlogs, allowing viewers to form a more intimate connection with the content.

One of the main ways institutions utilize YouTube is with the rise of virtual campus tours, allowing potential students from anywhere to experience a university campus. This allows universities to expand their applicant pool by reaching potential students who may not be able to attend an in-person campus tour.

Take a look at a couple of examples of virtual campus tours from Clemson University and Cornell University, which have received 62,000 and 136,000 views, respectively:

Clemson University

Cornell University

YouTube can also be a great place to highlight student success stories and testimonials.

3. Instagram

This Meta-owned social media platform has about 3 billion monthly users. In 2017, Instagram edged out Snapchat for one of the top spots among the most popular social media platforms. How? Instagram saw a gap in its algorithm where it wasn’t meeting younger audiences’ needs that Snapchat excelled at: catering to short attention spans.

In 2016, Instagram expanded on its platform offerings, including not only the ability to share photos in a timeline, but also launching a Stories feature. Similar to Snapchat, IG Stories gave users the ability to showcase shorter bursts of content that showcased the use of filters, stickers, and more, making the platform more interactive. With the launch of IG Reels in 2020, Instagram rounded out its offerings within the platform, giving users the ability to view and create short-form videos.

Since Instagram is most popular among a large younger demographic of users ages 18 to 34, Instagram is one of the number one tools higher ed marketers should be using to reach a wide variety of their university community, from prospective students to current students and young alumni.

4. TikTok

TikTok has nearly 2 billion users. After its launch in 2018, TikTok quickly grew into one of the most popular social media platforms, surpassing X (formerly Twitter) and Snapchat and creating a new demand for short-form video across all platforms.

Primarily geared towards Gen Z and Millennial audiences, TikTok is a fast-paced, trend-focused app, making it one of the ideal platforms for marketing to university students. The original TikTok algorithm was unique compared to other social media platforms because it continually personalizes content to keep users engaged.

How Did Social Media Change the Way We Communicate?

Social media has changed how we communicate with one another in many ways. It has allowed us to share information in new ways, quickly gain global insights into worldwide news and trends, and forge new online communities of like-minded individuals.

Fostered the Ability to Share

Since its launch in 2004, Facebook, one of the first ever social media platforms, has created a place to share anything from daily thoughts to groundbreaking ideas. This has continued to be the foundation of social media platforms that have followed in Facebook’s footsteps, from Snapchat to Instagram to TikTok.

Each of these platforms has expanded on the original foundation to add features such as stories, short-form video, and interactive filters. This further encouraged immediate, frequent sharing among participants and a sense of urgency around being an active social media user. This illustrates our first point: Social media has given audiences the opportunity to share and collaborate in real-time on a global scale. Over time, we shifted from passive consumers of information to active participants in content creation and distribution.

In higher ed, this has greatly impacted how institutions communicate with prospective and current students, alumni, and other members of their wider community. Institutions have been given the opportunity to share with their communities in real time: Student successes are immediately celebrated, university news can be instantly delivered to a For You page (FYP) or timeline in a matter of seconds, and audiences can immediately communicate back. Social media has fostered this ability to share, allowing institutions to create stronger brand awareness and community engagement.

Provided Global Perspective

This brings us to our second point: Social media has enabled people, brands, institutions, and organizations to come together in one common place, erasing traditional communication boundaries that once hindered our ability to connect.

Students in one part of the world can now explore what campus life looks like in another, simply by watching a TikTok tour, reading Instagram stories, or following a university ambassador on YouTube. These behind-the-scenes glimpses, often created by real students, offer an authentic, unfiltered perspective of life at institutions that might have otherwise been unreachable.

Faculty benefit from this reach too, using platforms like LinkedIn or X to share academic work, engage with global peers, and promote collaborative initiatives. Conferences, lectures, and panels can now be live-streamed or shared widely after the fact, broadening access to educational content for international audiences who may never set foot on campus.

From a marketing standpoint, this global connectivity has changed the way institutions can position themselves and expand their offerings. Nearly two-thirds of institutions are exploring how to bring traditional on-campus programs online, utilizing the global reach driven by social media to appeal to nontraditional learners, including working parents and older adults.

Ultimately, the rise of social media has made it possible for institutions to extend their mission and messaging farther than ever before.

Encouraged Personal Connections

If you’re a social media user, you’ve likely experienced the benefits of how digital platforms have improved our overall communication. One of the most notable benefits is how platforms — from Facebook to LinkedIn and Instagram to TikTok — have given people the ability to connect on a personal level, whether it’s reconnecting with old friends, networking with new professional acquaintances, or sparking life-long friendships through comments, likes, and shares.

As social media has grown over the years, we’ve developed interest-based communities that allow us to communicate with like-minded individuals, sharing ideas and building a sense of belonging that might not be easily found in the “real world.” For nontraditional and online students, this can be life changing.

For institutions working towards appealing to this modern student demographic, utilizing these features can be beneficial in showcasing how nontraditional and online students can be part of the school’s community.

The Challenge: Creating Bite-Size Messaging

With all of the ways social media has improved our communication, there are also some negative effects. One of which is particularly challenging for marketers: shortened attention spans.

The digital world moves quickly, and evidence has shown that the average attention span when looking at a screen has decreased from 2.5 minutes in 2004 to just 47 seconds in recent years. Many audience demographics, particularly younger generations, have become accustomed to “snackable” content.

Think about it: An average TikTok or Reel is 15 to 30 seconds long, Stories on Snapchat and Instagram disappear within 24 hours, and even static image carousels average only 3-5 slides. Because of this, marketers are left with less time to capture interest and low engagement on traditional content formats like text-only posts and longer videos.

With social media being one of the most beneficial marketing tools in higher ed, it’s imperative that marketers learn to work with its fast-paced nature, not against it. We can do this by prioritizing visual content. Social media has made us into visual communicators: memes, gifs, short-form video, graphics, and more have begun to dominate our FYPs and timelines.

Shifting your strategy to prioritize content like eye-catching graphics and short-form video can push your content to the forefront of your audience’s feed and encourage higher engagement activity.

Improve Your Social Media Strategy With Archer

Looking to up your social media marketing game? Archer Education can help. We offer a variety of tech-enabled marketing, enrollment, and retention services, and our enrollment marketing team helps higher ed institutions with social media marketing, content creation, search engine optimization (SEO), academic thought leadership, and more.

Here at Archer, we partner with accredited universities to enable higher-ed leaders and marketers to accelerate their online program growth and enrollment. We believe that education is the great equalizer in our society, and we strive to help institutions make education more accessible for all adult learners.

If you’d like to learn more, contact our team and explore our offerings today.

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November 11, 2025
Higher Education Inquirer : University of Phoenix’s “TransferPath” App: Convenience or Marketing Hype?

The University of Phoenix has launched TransferPath, a mobile app promising prospective students a quick estimate of how many previous college credits might transfer toward a Phoenix degree. At first glance, it sounds like a win: upload your transcripts, get a pre-evaluation, and move faster toward completing your degree. The EdTech Innovation Hub article covering the launch presents the app as an unambiguously positive innovation—but a closer look raises serious questions.

The EdTech piece reads more like a press release than investigative reporting. It offers no insight into how pre-evaluations are calculated, whether faculty are involved, or how often initial predictions align with final credit acceptance. Without this transparency, students risk developing false confidence and making financial or academic decisions based on incomplete or misleading information.

The app also reflects the asymmetry of power between institution and student. While marketed as a convenience, it is ultimately a recruitment tool. The University of Phoenix controls which credits are accepted, and the app’s messaging may funnel students into its programs regardless of whether other paths would better serve their educational goals.

Missing from the coverage is context. Phoenix’s history as a for-profit institution has drawn scrutiny over retention rates, student debt, and degree outcomes. Presenting TransferPath without acknowledging this background creates a misleading narrative that the app is purely a student-centered innovation. Equity concerns are similarly absent. Students without smartphones, stable internet, or digital literacy may be excluded or misled. There is no evidence that the app serves all students fairly or that its credit predictions are accurate across diverse educational backgrounds.

TransferPath may indeed offer some convenience, but convenience alone does not equal value. Prospective students deserve clarity, honesty, and rigorous evaluation of how tools like this actually function. They need more than marketing optimism—they need realistic guidance to navigate the complexities of credit transfer, institutional incentives, and long-term outcomes.

Until such transparency and accountability are provided, TransferPath risks being more of a recruitment gimmick than a meaningful step forward in higher education.

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November 5, 2025
10 Proven School Marketing Ideas to Boost Enrolment in 2025

Reading Time: 16 minutes

Competition for students has never been tougher. With rising parent expectations and limited budgets, school marketing ideas need to do more than get attention. They have to inspire trust and drive enrolment.

At its core, school marketing includes every effort your institution makes to strengthen brand visibility and attract families. Today’s parents research online, compare schools carefully, and look for authenticity at every touchpoint.

That’s why the most successful private schools are shifting toward creative, data-driven marketing strategies that meet families where they are. The goal isn’t just to promote your programs; it’s to tell your story in a way that highlights your school’s true value, whether that’s academic excellence, a close-knit community, or innovative extracurriculars.

So how can your school stand out? Through inbound marketing, strategies that pull families in rather than push messages out. Inbound marketing builds trust by being genuinely helpful: answering parents’ questions, showcasing real student stories, and creating an online experience that feels personal and sincere.

Even with modest resources, schools that use inbound methods see stronger engagement and higher enrolment.

In this guide, we’ll break down 10 proven school marketing ideas to help boost private school enrolment, from optimizing your website and social channels to using testimonials, events, and storytelling that connect on an emotional level.

Struggling with enrollment?

Our expert digital marketing services can help you attract and enroll more students!

1. Create a High-Quality, SEO-Optimized Website

Your school’s website is your digital front door, the first real impression most families will have of your community. It’s where curiosity turns into consideration, so design and usability matter. A great school website should feel both professional and personal: clean visuals, simple navigation, and all the essentials easy to find, such as tuition, programs, admissions steps, and contact details.

But here’s where many schools fall short: visibility. Even the most beautiful site won’t help if parents can’t find it on Google. That’s where search engine optimization (SEO) comes in. Most families begin their search online, typing things like “best private schools near me” or “bilingual schools in Toronto.” To show up for those queries, your site needs relevant keywords, descriptive titles and meta tags, and fast load times.

Localization also helps. If your school attracts families across regions, tailor content by geography. And don’t stop at information. Your website should engage visitors visually and emotionally. Use dynamic photos and videos of real students, candid campus moments, and parent or alumni testimonials to bring your story to life. Clear calls to action: Book a Tour, Request Info, Apply Now, guide families naturally toward the next step.

Example: Connections Academy (K–12 Online Public Schools): This online school network uses a geo-targeted approach on its site to connect families with their nearest program. A “Find Your School” tool routes visitors to state-specific pages based on ZIP code, ensuring that parents quickly find relevant information like curricula and enrolment steps for their locality. By organizing content by region and using local keywords (e.g., Georgia Connections Academy), the school boosts its presence in local search results.

Source: Connections Academy

Finally, make sure it’s mobile-first. Parents are browsing between meetings or from the car. A responsive, regularly updated website signals not only professionalism but also vitality, proof that your school is active, thriving, and ready to welcome new families.

2. Develop Valuable Blog Content and Resources

If your website is the front door, your blog is the conversation that happens once families walk in. It’s your chance to build trust, show expertise, and let your school’s personality shine.

Content marketing works because it educates while it engages. Blog posts, news stories, or downloadable guides can position your school as a thought leader on topics parents actually care about. From how to choose the right private school to how your teachers nurture student confidence. Every post is also an SEO opportunity: each new article gives Google another reason to show your site to searching parents.

Example: Great Lakes College of Toronto (Private High School, ON): GLCT’s blog targets the needs of international students and parents. The school regularly publishes practical articles, from “5 Essential Tips for ESL Students to Succeed in a Canadian Private School” to guides on university admissions. Each post provides valuable advice (e.g., study strategies, application how-tos) while naturally highlighting GLCT’s supportive programs. By answering real questions (like how to improve English or navigate applications) in its content, GLCT attracts the right audience via SEO and builds trust.

Source: GLCT

Here’s the key: write content that answers parents’ real questions and reflects your school’s strengths. End each post with a next step: Book a Tour, Download Our Admissions Guide, or Join Our Mailing List.

The result? A blog that informs while also converting curiosity into connection.

3. Leverage Social Media to Build Community

In 2025, a strong social media presence is essential. Parents (especially millennials) and students spend hours every day scrolling through platforms like Facebook, Instagram, YouTube, and TikTok. The majority of students say they use social media when researching schools. For K–12 families, these platforms are often their first window into your community, and leveraging them effectively is one of the most effective school marketing ideas.

Here’s the thing: social media is where your school’s story comes alive. Share moments that reflect your culture: a championship win, a robotics project, a candid classroom laugh. Posts with real photos and videos consistently outperform text-only updates, and they help families visualize what life at your school feels like.

Example: Temple University (Higher Ed, PA): Temple’s social media team has achieved award-winning success by sharing vibrant, authentic content that resonates with students and parents alike. One viral example was a TikTok video of a service dog at graduation, which garnered 3.2 million views and helped Temple achieve a top TikTok engagement rank. More importantly, Temple treats social media as a storytelling and outreach platform: posts across TikTok, Instagram, Facebook, and YouTube showcase campus life and student achievements in ways that help prospective students “see themselves” at Temple.

Source: TikTok

Consistency and tone matter just as much as creativity. Keep your voice genuine and community-driven, never overly promotional. Use a content calendar to maintain regular posting and highlight diverse voices from your community. Finally, don’t overlook targeted ads. Platforms like Meta and TikTok let you reach local parents by age, location, or interests, which makes them perfect for promoting open houses or admissions deadlines.

But above all, remember this: social media isn’t just about reach, it’s about connection. When families see a living, breathing community on your feeds, they’re provided the opportunity to imagine being part of it.

4. Implement Email Marketing & Lead Nurturing Campaigns

How do you market a private school? By combining digital strategies like SEO, email nurturing, and social media with in-person tactics like open houses and community events. Tailor messaging to families’ needs, use authentic storytelling, and provide clear calls-to-action to drive inquiries and enrolment.

When a prospective family fills out an inquiry form, downloads a guide, or subscribes to your newsletter, they’ve taken the first step, but they’re not ready to apply yet. That’s where email marketing and lead nurturing come in.

Most families need five or more touchpoints before they decide to apply or enrol. The key is staying in touch consistently, offering value each time, not just reminders to “apply now.”

Start by segmenting your email list. Group families by grade level, interests, or where they are in the admissions process, from first inquiry to scheduled tour. This allows you to send messages that actually matter. A parent curious about scholarships will appreciate updates about financial aid or payment plans. Another, interested in athletics, will engage more with stories about your latest championship or coaching philosophy. Modern CRM tools make this kind of personalization simple.

Effective lead nurturing happens through a drip campaign, a planned series of emails spaced over several weeks. The sequence might look like this:

A thank-you email and link to your virtual tour.

A week later, a student or parent testimonial.

Then, an update about upcoming events or key deadlines.

Track metrics like open and click-through rates to see what resonates. If engagement dips, tweak your subject lines or timing.

Example: Peddie School (Boarding High School, NJ): Peddie personalizes its follow-up emails based on each family’s interests. When inquiries come in, the admissions CRM captures details like academic or athletic interests. The school then connects prospects with relevant community members (coaches, teachers) and sends tailored content. For instance, a family noting interest in basketball might receive an email invite to a game and a note about Peddie’s sports facilities. This segmented approach (made clear on Peddie’s inquiry form, which promises to “connect you with coaches and teachers who match your interests”) makes families feel understood and keeps them engaged. A series of drip emails: thank-yous, student stories, deadline reminders, then nurtures each lead from initial inquiry to campus visit to application.

Source: Peddie School

Finally, make your emails two-way. Encourage replies, invite questions, and link to live chats or calls. When families feel heard and guided rather than “marketed to,” they’re far more likely to see your school as their future community.

5. Use Video Marketing to Showcase Your School’s Culture

If a picture is worth a thousand words, a video can tell the whole story. Video marketing gives prospective families an inside look at your school, its energy, community, and heart, in a way that text simply can’t. A great video captures what it feels like to be on campus, walking through halls, meeting teachers, or cheering at a game. It builds an emotional bridge between your school and the viewer, and harnessing it properly is another of the more impressive marketing ideas for schools.

Video doesn’t have to be flashy to work. Start small. Create short, story-driven clips: student testimonials, “day in the life” vlogs, quick faculty interviews, or highlight reels from school events. Keep them engaging and under three minutes when possible. Post across platforms: your website, YouTube, Instagram, even TikTok. Videos with strong storytelling and emotional authenticity consistently build trust and drive inquiries.

Example: Westminster Christian Academy (Day School, MO): Westminster created a cinematic short film called “The Wonders of Westminster” to encapsulate its school spirit. Premiered at an open house event to 550+ attendees, this nine-minute video weaves together stunning visuals of campus life with heartfelt student and teacher narratives. Beyond this feature film, Westminster produces numerous short clips: alumni testimonials, “day in the life” vlogs, and event highlight reels, all shared on YouTube and social media. These videos let viewers virtually walk the halls and imagine themselves as part of the community.

Source: YouTube

Authenticity is what matters. Even a smartphone-shot interview can outperform a high-budget ad if it’s real, relatable, and human. Use live streams, student-led content, and candid storytelling to show your school’s true culture, and let families see themselves as part of it.

6. Optimize Your Local Presence (Google Profile & Reviews)

When parents search “private schools near me,” your school should be one of the first names they see, complete with photos, reviews, and all the right details. That’s where your Google Business Profile (formerly Google My Business) comes in. Think of it as your school’s digital front door.

Here’s what to do: claim your profile, verify it, and fill out every field: address, phone number, website, hours, and category. Upload high-quality photos of your campus, classrooms, and events. An optimized Google profile gives prospects “an easily digestible snapshot of your institution and makes it much easier for your target audience to find you” online. Schools that post regularly and add fresh visuals tend to appear more prominently in local search results and get more clicks.

Next, turn your attention to reviews. Parents trust other parents. Encourage satisfied families to share their experiences on Google, and respond to every review (good or bad) with professionalism and gratitude. It shows transparency and genuine care.

Example: Great Lakes College of Toronto (ON): GLCT leverages its happy families to boost local and global reputation. On its site, GLCT prominently links to external review platforms and showcases testimonials from international graduates. In fact, GLCT encourages parents to share their experiences on Google and Facebook, knowing that “parents trust other parents.” The school provides step-by-step instructions (via a dedicated page) on writing a Google review for GLCT, making it easy for busy parents to post feedback. By managing its online presence through accurate info on Google, active responses to every review, and abundant testimonials, GLCT ensures that when families search “best international high school Toronto,” they not only find GLCT but also see proof of its quality through peer reviews.

Source: GLCT

In short, managing your local presence is one of the simplest, most powerful enrolment tools you have. When families see accurate information, warm reviews, and vibrant imagery, your school instantly feels credible and worth exploring.

7. Host Open Houses and Community Events (Virtual & In-Person)

There’s nothing quite like seeing a school in action. Open houses, school tours, and community events let families feel what your school is really about. The energy in classrooms, the warmth of the community, the values that guide every interaction. That experience often does more to drive enrolment than any ad campaign ever could.

Today, the most effective schools blend in-person and virtual options. A well-run virtual open house allows busy or distant parents to attend from anywhere, while in-person events create the emotional connection that seals decisions. The key is to make every visit interactive, structured, and personal.

Start with a short welcome presentation from your head of school, followed by Q&A panels with teachers and students. Offer guided tours — physical or via livestream — and create themed “stations” where families can explore specific programs like arts, athletics, or STEM. Virtual attendees? Use breakout rooms or session links so they can choose what interests them most.

Example: Queen Anne’s School (Boarding, UK): Queen Anne’s offers a wide range of visit opportunities to fit every family’s needs. They host large Open Morning events each term (e.g., a Friday or Saturday with campus tours, student panels, and the Head’s welcome) and personal “bespoke” tours by appointment. For students, Queen Anne’s runs Taster Days: full school days where prospective girls join real classes, meet future classmates, and even try boarding for a night. This flexibility ensures that whether a family is local or overseas, busy weekdays or only free on weekends, they can experience the school. The Queen Anne’s website makes it easy to book tours or taster days online, and even features a 360° Virtual Tour so families can explore facilities remotely.

Source: Queen Anne’s School

Finally, don’t limit yourself to admissions events. Sponsor local fairs, host workshops, or open performances to the community. Every event is a brand moment. Capture contact info, follow up with thank-you messages and next steps, and keep the conversation going.

When families walk away feeling welcomed and informed, they’re already picturing themselves and their children as part of your school’s story.

8. Invest in Targeted Online Advertising (Including Retargeting)

Organic marketing builds awareness over time, but sometimes you need an extra push to reach the right families fast. That’s where targeted digital advertising comes in. Platforms like Google Ads, Facebook, and Instagram let you put your school in front of parents who are actively researching options, not just scrolling aimlessly.

Think of it this way: when someone searches “private schools in [Your City]” or browses parenting and education pages on Facebook, you can show them a perfectly timed ad for your next open house. These platforms let you narrow by location, age of children, and interests, ensuring your message hits families most likely to engage. Even a few hundred dollars can make a measurable impact when ads are well-targeted and optimized.

How much should a school spend on marketing? Most schools allocate 1–10% of their overall budget to marketing, depending on goals and enrolment needs. Competitive schools aiming to grow or reach new markets may invest more, especially in digital advertising, content, and lead-nurturing systems.

Make every ad count. Use inviting visuals, happy students, engaging classrooms, welcoming teachers, paired with clear headlines (“Discover [School Name]”) and direct CTAs (“Schedule a Tour,” “Join Our Open House”). Test two or three variations at once to see which version gets more clicks, then double down on the winner.

Example: Stenberg College (Private College): Stenberg partnered with HEM to elevate its Google Ads campaigns for student enrolment, ensuring the ads attracted more and higher-quality student leads. With HEM’s support in restructuring and managing these paid search campaigns, Stenberg’s marketing saw “record-breaking enrolments and lead flow” beyond previous levels. The refined advertising strategy also achieved a 28% reduction in cost per lead, demonstrating the efficiency of targeted online ads.

Source: Higher Education Marketing

Beyond new audiences, retargeting helps you reconnect with families who already visited your site or clicked on an earlier ad but didn’t inquire. Maybe they browsed your tuition page or watched your virtual tour. A gentle reminder later that week (“Still exploring schools? Visit us this fall!”) can bring them back.

Pro tip: segment retargeting by behavior. Parents who downloaded your admissions guide might see an ad about financial aid, while those who viewed athletics pages could get one about campus life. The more relevant your messaging, the better your conversion rates.

According to Google, every $1 spent on search advertising can generate up to $8 in value. For schools, that often means more inquiries, more tours, and more applications, without overspending. In short: targeted ads aren’t about throwing money at the problem; they’re about placing your story in front of the right families, right when they’re ready to listen.

9. Create Downloadable Guides and Lead Magnets

Want a steady stream of new inquiries from your website? Offer something valuable first. Downloadable resources like e-books, checklists, or planning guides give parents useful information and give your admissions team qualified leads to nurture.

Here’s how it works: you create a helpful resource (“5 Things to Consider When Choosing a Private School,” for example), place it behind a short form asking for a name and email, and voilà, you’ve started a conversation. It’s a win-win: parents get expert advice, and you get insight into who’s exploring your school.

Example: Fairfield Prep (High School, CT): Fairfield Prep entices prospective families with a free e-book called the “High School Decision Guide.” On its admissions page, a prompt acknowledges that “choosing a high school is a life-changing decision” and invites visitors to download the guide to help them weigh their options. To get the guide, parents simply fill out a short form (name, email, child’s grade), providing Prep with a valuable lead. The guide itself, “5 Things to Consider When Choosing a High School,” offers general tips on factors like academics, community, and fit – not a pure advertisement, but a genuinely useful resource for any 8th-grade parent.

Source: Fairfield Prep

The best lead magnets solve real questions: a “School Visit Checklist,” a “Private vs. Public Comparison Chart,” or a “Financial Aid Planning Worksheet.” Even quizzes like “What’s Your Child’s Learning Style?” can engage parents while introducing your school’s philosophy.

Design matters too. Make your guide visually appealing, branded, and easy to read. Include a final call-to-action inviting families to take the next step, like booking a tour or contacting admissions.

Finally, promote your downloads across your website, blog posts, and pop-ups. Each new subscriber is a potential applicant, and your content positions your school as the trusted expert helping them get there.

10. Encourage Reviews, Testimonials, and Word-of-Mouth

At the end of the day, no marketing tool is more powerful than a happy parent or student sharing their story. Families trust real voices over polished ads. It’s why word-of-mouth remains one of the strongest enrolment drivers for private schools.

Start by collecting testimonials from your most satisfied families, students, and alumni. These can take many forms: written quotes, short videos, or casual social posts. Display them prominently. Sprinkle parent quotes across your website, include testimonial snippets in your newsletters, or dedicate a full webpage or YouTube playlist to success stories. The goal is to help prospects think, “That could be us.”

Example: Tessa International School (Preschool & Elementary, NJ): Tessa turns its parent community into its best ambassadors. The school’s website features a dedicated Testimonials page with dozens of short parent videos and quotes. Each testimonial is labeled with the family’s name and program (e.g., “Etienne’s Dad – Elementary”, “Zoe & Sophia’s Mom – Preschool & Elementary”), adding a warm personal touch. Tessa promotes these stories on social media as well, regularly sharing “Thank you” posts to parents who give shout-outs on Facebook. Additionally, the school links to external reviews on Niche.com and invites new parents to talk to veteran parents. This open celebration of parent voice not only builds trust with prospects (they see real satisfaction) but also fuels a virtuous cycle: Tessa’s parents feel valued and are even more likely to spread the word.

Source: Tessa

Encourage satisfied families to leave Google and Facebook reviews after positive milestones such as a great report card or a successful event. Monitor those reviews and respond thoughtfully. An active, appreciative reply tells others that your school listens and cares.

Don’t stop there. Turn your current community into ambassadors. Offer small referral incentives or create shareable moments, photo days, spirit challenges, and alumni shoutouts that naturally spark pride and conversation.

The result? A thriving network of advocates. When people talk about your school with genuine enthusiasm, it builds credibility and attracts families who already believe in what you stand for.

Partner with HEM to Build Momentum That Lasts

Attracting new families is about consistency, connection, and authenticity. Every piece of your marketing matters: a clear website that tells your story, social media posts that capture daily life, thoughtful emails that guide parents, and real voices from your community that build trust. When all of these elements work together, they create something powerful: a lasting impression.

Schools that commit to steady, strategic communication see results that compound over time. Keep testing, refining, and listening to what families respond to. When your marketing reflects the real experience, your students and parents love, it shows, and it resonates.

If you’re ready to take your private school marketing to the next level, Higher Education Marketing (HEM) can help. We specialize in crafting digital strategies that combine creativity, data, and storytelling to boost visibility, engagement, and enrolment.

From SEO and content creation to paid ads and automation, we’ll help you connect with families who are searching for exactly what your school offers. Because when your marketing feels genuine, families don’t just notice, they believe. And that’s what turns interest into enrolment.

Struggling with enrollment?

Our expert digital marketing services can help you attract and enroll more students!

Frequently Asked Questions

Question: What is school marketing?

Answer: At its core, school marketing includes every effort your institution makes to strengthen brand visibility and attract families. It involves branding, outreach, and communications across channels like websites, ads, email, social media, and events to connect with prospective families.

Question: How do you market a private school?

Answer: By combining digital strategies like SEO, email nurturing, and social media with in-person tactics like open houses and community events. Tailor messaging to families’ needs, use authentic storytelling, and provide clear calls-to-action to drive inquiries and enrolment.

Question: How much should a school spend on marketing?

Answer: Most schools allocate 1–10% of their overall budget to marketing, depending on goals and enrolment needs. Competitive schools aiming to grow or reach new markets may invest more, especially in digital advertising, content, and lead-nurturing systems.

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October 29, 2025
Protecting Every Marketing Dollar: How Collegis Helped Block $2.2M in Ad Waste with CHEQ [CASE STUDY]

CHEQ is trusted by more than 15,000 companies — from the Fortune 50 to emerging disruptors — to enable and protect each critical touchpoint in the evolving, human-AI customer journey. Powered by the only integrated Traffic, Threat, and Identity Intelligence Engine, CHEQ distinguishes legitimate users from bad actors — human, AI agent, or bot — and, in real-time, delivers granular, context-specific insights to marketing, commerce, and security platforms. With a best-in-class

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October 21, 2025
Back-to-School Marketing Strategies

Reading Time: 13 minutes

As summer wraps up, education marketers everywhere know what’s next? The back-to-school rush. It’s that time when inboxes fill up, campaigns go live, and every message counts. This season isn’t just about new classes or fresh notebooks; it’s the start of a new student recruitment marketing cycle, a chance to re-engage current students, attract new ones, and build momentum for the year ahead.

In a competitive space like higher education, you can’t rely on luck. You need a clear, intentional strategy that speaks directly to your students and stands out in a noisy market. Whether you’re a career college, university, or language school, this is the chance is to set the tone and build lasting connections.

In this playbook, you’ll find practical, proven back-to-school marketing strategies for success. From personalized outreach and short-form video to smart content planning and accessible design, consider this your guide to an A+ marketing season.

Struggling with enrollment?

Our expert digital marketing services can help you attract and enroll more students!

Audit Last Year’s Campaigns and Set SMART Goals

Before launching any new campaign, take a breath and look back. What worked in your student recruitment marketing last year, and what didn’t? Pull up your analytics and dig deep into the data: conversion rates, click-through rates (CTR), engagement metrics, and ROI for every channel. If your online open house had strong attendance but few follow-up applications, ask why. If your email series saw above-average opens, figure out what made it work: was it timing, tone, or topic?

Use these insights to set SMART goals: Specific, Measurable, Achievable, Relevant, and Time-bound. Avoid vague aims like “increase applications.” Instead, go for something concrete, like “increase undergraduate application starts by 15% by the end of Q3.”

Why is it important for schools to audit previous marketing campaigns before launching new ones? Auditing past campaigns helps schools understand their previous recruitment efforts. By analyzing data such as click-through rates, conversion rates, and ROI, institutions can set SMART goals for the new academic year. This ensures resources are directed toward tactics that actually drive inquiries, applications, and enrollments instead of repeating ineffective strategies.

Example: City School District of Albany (NY) The district undertook a comprehensive communications audit with the National School Public Relations Association, reviewing all print and digital outreach. The 2024 audit report identified strengths and challenges and led to specific 2024–25 implementation goals, for example, hiring a new school communications specialist and streamlining internal communication protocols. These SMART goals were directly tied to audit recommendations, ensuring measurable improvements in engagement and consistency.

Source: City School District of Albany

Tactical Tip: Create a simple scorecard or dashboard with last year’s metrics and this year’s goals. Track results on a weekly or monthly basis, and adjust tactics as needed. Data-driven agility is your best advantage.

Personalize Your Outreach to Prospective Students

Personalization should already be part of your strategy. Between 70 – 80% of students now expect it from schools. The back-to-school period is the perfect time to show you understand each prospect’s needs.

Start with your CRM data. Segment audiences by program, location, or funnel stage, then tailor messages accordingly. Send unfinished applicants a quick “deadline reminder” email, while offering current students a “Welcome Back” guide. Both feel personal and drive engagement.

Your website can do this too. Dynamic banners or content blocks that change by visitor type make a big impact. Tools like HubSpot, Slate, or Mautic by HEM help automate it all, even inserting names or programs into messages.

Example: University of Idaho. To personalize outreach at scale, U of I introduced AI-driven personalized video messages for prospective students during the 2024 recruitment cycle. Applicants received videos addressing them by name, hometown, and academic interest, creating a one-to-one connection. This individualized approach was added on top of existing personalized print and email campaigns. The results were impressive: emails containing the personalized video links saw a 45% open rate (versus 24% for standard emails), and the university reported higher application and admission rates across all student segments after launching over ten such video campaigns.

How can educational institutions use personalization to improve student engagement? Personalization allows schools to communicate directly to a student’s interests, program choices, and stage in the admissions funnel. Using CRM and marketing automation tools like Mautic by HEM, teams can segment audiences, send customized emails, and display dynamic website content based on visitor data. When prospective students receive tailored messages, like deadline reminders or personalized welcome guides, they’re more likely to respond, apply, and enroll.

Tactical Tip: Gather preferences early through short surveys (“What’s your dream career?”). Feed those insights into your campaigns, and when prospects see content that matches their interests, they’re far more likely to apply or enroll.

Engage Through Video and Social Media Content

Currently your audience is scrolling, and fast. Gen Z and Gen Alpha spend hours on TikTok, Instagram, and YouTube, where video dominates. In fact, video now makes up more than 80% of all internet traffic, so if it’s not central to your strategy, you’re already behind.

Show what campus life feels like. Create short videos that capture move-in day buzz, a lively lab session, or the roar of the first football game. Student testimonials and livestreamed Q&As work especially well because they’re authentic and emotional, two things today’s viewers respond to.

Your social media profiles are your school’s digital storefront. Keep them fresh with “Day in the Life” takeovers, campus challenges, and UGC that shows students’ real experiences. Repost their content (with credit) to build authenticity. Even micro-influencers (popular students or alumni) can amplify your reach organically.

Use social media to build community, too. Create incoming class groups groups on Facebook or Discord where students connect before arriving, or run quick Instagram polls (“What are you most excited about this fall?”) to boost engagement.

Example: University of Minnesota. The university kicked off the 2024 academic year with an energetic “Welcome Back to School 2024” video message from the new president, Dr. Rebecca Cunningham. Shared on the official UMN YouTube channel and social media, the video welcomes students and faculty to campus and sets an enthusiastic tone for the year. This engaging content, featuring the president and campus scenes, was used to boost school spirit online and was widely viewed and shared within the community.

Source: YouTube

What role do video and social media play in back-to-school marketing? Video and social media are now essential tools for reaching Gen Z and Gen Alpha students. Platforms like TikTok, Instagram, and YouTube are where prospective students spend most of their time, making short-form, authentic videos key to capturing attention. Schools can share move-in day highlights, “Day in the Life” student takeovers, or live Q&As to showcase campus life and build emotional connections with their audience before the academic year begins.

Tactical Tip: Format videos for each platform: vertical and under 60 seconds for TikTok or Reels, longer for YouTube. Post “move-in prep” content in August and “welcome week” highlights in September to match student timelines.

Visual Tip: Mix polished and raw footage. A sleek virtual tour pairs perfectly with a student’s unfiltered dorm vlog. That balance between professional and real builds trust and attention.

Plan an Integrated Content Calendar for the Academic Year

When you’re juggling multiple channels, such as email, social media, blogs, print, and events, it’s easy for campaigns to lose focus. A well-structured content calendar keeps everything aligned. It outlines what you’ll publish, when, and where, ensuring every platform supports the same strategy.

Start with a brainstorming session before fall begins. Identify monthly themes that match your recruitment cycle. August could highlight move-in and orientation, September might focus on study tips and student life, and October on deadlines and fall events. Include major dates like FAFSA deadlines, holidays, and open houses so nothing slips through the cracks.

For each theme, plan content across different stages of the funnel. During back-to-school, for instance, pair “slice of campus life” stories for awareness with targeted “why choose us” posts for decision-making prospects.

Example: Los Rios Community College District (CA). For the 2024–2025 recruitment cycle, Los Rios (a district of four colleges) developed an integrated marketing content strategy spanning grassroots outreach, traditional media, and digital channels. Their annual marketing campaign plan was managed through a central calendar and included coordinated content across platforms: social media posts, email campaigns, community events, billboards, and more.

Source: Los Rios Community College District

Tactical Tip: Add columns in your calendar for audience, goal, and platform. Tools like Trello, Airtable, or even Google Sheets can help your team stay organized.

Pro Tip: Capture new assets early in the semester. Fresh photos, short videos, and student testimonials from those first lively weeks will fill your content library with authentic, high-energy material you can repurpose all year.

Maximize Reach With Targeted Digital Advertising

Even the strongest content needs help reaching the right audience. Digital advertising ensures your message gets in front of prospective students and their parents at the right time and place.

Begin by defining your audience and selecting the platforms that align with their habits. For high school seniors, Google Ads and Instagram are usually most effective. For local adult learners, Facebook or regional streaming ads may deliver better results. Match your spend to where your audience is most active.

Example: University of Texas at Dallas. In late 2024, UT Dallas launched a new branding campaign, “The Future Demands Different,” which employed highly targeted digital and media advertising to recruit students. The campaign focused heavily on specific geographic markets: primarily North Texas, with select expansion into other Texas cities and neighboring Oklahoma, where the university offers special tuition rates. UTD produced its first-ever broadly distributed TV commercial featuring current students and placed these ads strategically on local television newscasts, streaming platforms, and even during NBA game broadcasts (Dallas Mavericks) to reach its target audience.

Source: University of Texas at Dallas

Next, focus on timing and relevance. Seasonal messages like “Apply by October 15” or “Start your future this fall” create urgency and keep your campaigns connected to the academic calendar. Pair them with engaging, authentic visuals that reflect campus life and excitement for the new year.

Retargeting is another essential tactic. Students who visit your website or start an application are warm leads. Remind them to take the next step with a clear, encouraging ad.

Tactical Tip: Track your campaigns closely. Test headlines, images, and calls to action to see what resonates, and refine your approach as data comes in. Ensure your landing pages are fast, mobile-friendly, and consistent with your ads. That seamless experience is what turns clicks into conversions.

Streamline Marketing with Automation and AI

The back-to-school season can feel like organized chaos, with hundreds of inquiries, events to manage, and deadlines everywhere. That’s why automation and AI are no longer nice-to-haves; they’re essential for keeping communications personal while giving your team room to breathe.

Start with a strong CRM connected to a marketing automation system. Platforms like Mautic by HEM, designed for education marketers, make it easy to automate email campaigns, social posts, and lead nurturing. For example, when a student downloads your course catalog, your system can automatically follow up the next day with a webinar invite. This keeps engagement flowing without constant manual effort.

Email automation is especially effective this time of year. Set up a simple three-step sequence: welcome, tips for applying, and a deadline reminder. Keep your design clean, concise, and mobile-friendly, as most students will read emails on their phones.

AI chatbots are another huge time-saver. Schools like Georgia State University have seen success with their chatbot “Pounce,” which helped reduce summer melt by answering student questions around the clock. You can deploy similar chat tools on your website or Facebook Messenger to guide prospects when staff aren’t available.

AI can also optimize your digital ads, test creative variations, and even suggest the best posting times on social media. Just keep a human eye on the outputs. AI should assist with the creation process, not replace, a real connection.

Example: University of Wisconsin–Green Bay. UW–Green Bay became the first in its state system to deploy an AI-driven chatbot for student outreach in Fall 2024. Nicknamed “Phlash,” the bot engages undergraduate students via two-way text messaging, providing 24/7 answers to common questions and proactively checking in on students’ well-being. For example, every 7–10 days, Phlash sends a brief text asking how the student is doing and offers guidance or resources based on their needs. In its first week, 96% of UWGB students opted in to receive messages from Phlash, and over 2,100 student replies were recorded within 24 hours of the first check-in text.

Source: University of Wisconsin–Green Bay

Tactical Tip: Use automation analytics to fine-tune your back-to-school marketing strategies. Track open rates, chatbot inquiries, and ad conversions. If you notice a drop-off, tweak timing or content. Over time, these insights will help you refine your approach and build smarter, more human campaigns.

Ensure Accessible and Inclusive Marketing Materials

When your campaigns are accessible and welcoming to everyone, you reach more prospective students and reflect the values your institution stands for.

Start with accessibility basics. Add descriptive alt text to all images so screen readers can describe visuals to users with vision impairments. Caption every video and provide transcripts. These help not only Deaf or hard-of-hearing students but also anyone watching on mute. Check color contrast, too: combinations like red on green can be hard to read for color-blind users. Use clear fonts, readable sizes, and designs that meet accessibility standards.

Example: Binghamton University (Student Association). At Binghamton, student leaders launched an “accessible emails” initiative in Fall 2025 to improve the inclusivity of campus communications. The Student Association (SA), in partnership with the campus disability services office, rolled out digital accessibility guidelines and challenged all student organizations to apply them in their back-to-school email newsletters. These guidelines included using alt text on images, high-contrast colors, readable fonts, and captions on videos, and simple adjustments to make emails and social posts readable by screen readers and accessible to those with disabilities. To incentivize adoption, the SA offered $100 grants (via a raffle) to clubs that complied with the new accessibility standards in their October emails.

Source: Binghamton University

Make sure your content works across all devices. Responsive, mobile-friendly emails and web pages prevent frustration and help more users complete inquiry forms or explore programs on their phones.

Representation matters as well. Feature students from diverse backgrounds and experiences, and consider multilingual or culturally inclusive content if you serve international audiences.

Tactical Tip: Run a quick accessibility audit using tools like WAVE or Axe to spot missing tags or low-contrast text. Train your marketing team on simple habits, like using CamelCase in hashtags (#FirstDayAtCampus), that make your content more inclusive. Small changes go a long way toward making every student feel seen and included.

Measure, Adapt, and Refine Your Strategy

Great marketing doesn’t stop at launch; it evolves. Once your back-to-school campaigns are live, monitor results closely and be ready to adjust. Use Google Analytics 4, CRM dashboards, such as HEMs Mautic, and other social insights to see what’s working. Focus on metrics that matter, like inquiries and applications.

Hold quick debriefs with your team after major pushes. Ask what content resonated, which channels drove engagement, and whether event turnout met expectations. Maybe your career-focused posts got strong traction, or your TikTok videos outperformed Facebook. Use that data to refine your next phase of content and budget allocation.

Flexibility is your biggest advantage. Test different formats, refine your messaging, and pivot when something isn’t working. Every campaign teaches you more about your audience.

Example: Park Hill School District (MO). Park Hill’s communications department exemplifies a cycle of measurement and refinement in its marketing strategy. Each year, they collect detailed analytics on communication channels, email open rates, social media engagement, website traffic, and even advertising partnership revenue, and compare them to prior years’ benchmarks. In their 2023–24 report, for instance, the team noted improvements like an increase in the staff newsletter open rate from the mid-40% range up to 52%, and a jump in Facebook reach by 167% year-over-year. They also track outcomes of marketing initiatives (e.g., four years of in-house advertising brought in $148,800 in revenue in 2023–24) to evaluate ROI. These metrics inform mid-course corrections and the setting of new goals.

Source: Park Hill School District

Tactical Tip: Keep communication open across teams. Marketing, admissions, and academics should share insights regularly. If your in-house resources are stretched, consider bringing in experts like HEM. Our team offers digital strategy, content, automation, and CRM support so you can scale campaigns efficiently and keep enrollment goals on track. Measure what matters, learn fast, and never stop improving.

Wrapping Up

The back-to-school season sets the tone for the entire year. When you combine strategy with creativity, the results speak for themselves. Reviewing last year’s data, setting SMART goals, personalizing outreach, producing engaging videos, organizing content calendars, and using automation or targeted ads all work together to move the needle. Add accessibility and inclusion, and your marketing becomes not just effective, but meaningful.

At the heart of it all is one principle: keep students front and center. Understand what drives them, where they spend time, and how your institution can meet their goals. That empathy fuels every great campaign.

Effective higher education marketing is a perfect blend of art and analysis. It’s about pairing strong storytelling with measurable outcomes. And when you need a partner to help balance both, Higher Education Marketing (HEM) is here. We specialize in data-driven strategy, automation, SEO, and social campaigns built to amplify your institution’s voice.

The new academic year is full of opportunities. With the right preparation and a willingness to adapt, your marketing can inspire action, drive enrollment, and welcome a new wave of students ready to thrive. Here’s to your most successful back-to-school season yet.

Struggling with enrollment?

Our expert digital marketing services can help you attract and enroll more students!

Frequently Asked Questions

Question: Why is it important for schools to audit previous marketing campaigns before launching new ones?
Answer: Auditing past campaigns helps schools understand their previous recruitment efforts. By analyzing data such as click-through rates, conversion rates, and ROI, institutions can set SMART goals for the new academic year. This ensures resources are directed toward tactics that actually drive inquiries, applications, and enrollments instead of repeating ineffective strategies.

Question: How can educational institutions use personalization to improve student engagement?
Answer: Personalization allows schools to communicate directly to a student’s interests, program choices, and stage in the admissions funnel. Using CRM and marketing automation tools like Mautic by HEM, teams can segment audiences, send customized emails, and display dynamic website content based on visitor data.

Question: What role do video and social media play in back-to-school marketing?
Answer: Video and social media are now essential tools for reaching Gen Z and Gen Alpha students. Platforms like TikTok, Instagram, and YouTube are where prospective students spend most of their time, making short-form, authentic videos key to capturing attention.

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October 15, 2025
Your .Edu Website Isn’t Converting — Should You Rebuild or Refine?

Your website is one of your institution’s most valuable assets, and also one of its more expensive and labor-intensive. It serves as the front door for prospective students, a resource hub for current ones, and a critical platform for driving enrollment.

But when performance drops — conversions are low, traffic is declining, or user experience feels outdated — many institutions assume a full redesign is the only solution.

Before you make that call, take a step back. A complete rebuild isn’t always the smartest or most cost-effective path. Sometimes, targeted improvements to your existing site can deliver significant results without the high price tag.

So how do you decide if it’s time to rebuild or if your current site simply needs smarter strategy and support?

Let’s walk through what to look for.

Spot the red flags early

When a site isn’t performing, you need to pinpoint why. These common red flags often indicate underlying issues that should prompt a deeper evaluation:

Low conversion rates on key actions like inquiries or application starts.

Declining keyword rankings that limit visibility and discovery of your programs.

Shallow engagement signals (short sessions, low scroll depth, minimal interaction) suggesting content isn’t meeting visitor needs.

Slow load times that frustrate prospective students and drag down SEO performance.

Critical details hidden or unclear (tuition, admissions, deadlines) due to weak information architecture, vague content, or content bloat.

Sprawling pages with little to no traffic, indicating wasted effort, an inflated site footprint, and diluted authority.

To be clear, none of these should be considered death sentences for your website. But they’re strong signals that further evaluation should take place.

Start with a strategic assessment

A clear-eyed look at your site’s current state can help determine whether optimization or a rebuild makes more sense. Start here:

Is your foundation strong? Review your CMS, CRM, analytics, integrations, and subdomains. Make sure data is flowing between systems and nothing is falling through the cracks.

How is your performance? Look at conversion metrics and user flows. Are visitors finding what they need? Are all programs and forms being tracked—or are subdomains masking key performance data?

Is your content working for users and AI? Evaluate content from both a human and machine perspective. Does it speak directly to prospective students? Is it structured and search-optimized to surface in AI-powered tools?

Are you ready for AI and personalization? Assess your schema markup and structured data. These elements are foundational for enabling personalized user experiences and AI-fueled engagement strategies.

How strong is your governance? Review how your site is managed on a day-to-day basis. Do you have the right people, tools, and workflows to keep content accurate, accessible, and up to date.

Price your options strategically

If your site’s foundation is sound, targeted improvements may deliver high ROI at a lower cost. But if technical debt, poor UX, or fragmented infrastructure are holding you back, a rebuild could be the better investment.

Keep these ballpark figures in mind:

A good rule of thumb today is to allocate 6–12% of your total marketing budget to website management and optimization each year.

For institutions with a $1 million marketing spend, that’s $60,000–$120,000 annually.

A comprehensive redesign can range from $100,000 to $500,000, depending on complexity, number of pages, and integrations.

Also consider the hidden costs of delay — missed inquiries, lower conversions, and outdated experiences that don’t meet student expectations.

A side-by-side cost-benefit analysis, grounded in performance data and institutional goals, is the best way to determine your path forward.

Partner with experts who know higher ed

Deciding between a website refresh or a rebuild is a big decision, and it shouldn’t be made in isolation. A strategic partner with deep higher ed expertise can help you evaluate your current digital ecosystem, identify gaps, and recommend the most cost-effective solution.

At Collegis, we work with colleges and universities to optimize digital experiences that convert. Whether you’re refining an existing platform or building from the ground up, our web strategy team can help you create a future-ready site aligned with student needs and institutional goals.

Let’s talk about how to get your website working smarter.

Innovation Starts Here

Higher ed is evolving — don’t get left behind. Explore how Collegis can help your institution thrive.

Jessica Summers is Director of Website Strategy at Collegis Education, where she leads initiatives to elevate digital experience, search visibility, and website performance for higher education institutions. She combines strategic and creative insight with emerging AI-driven approaches to build and optimize websites that perform as true marketing and user experience engines. Her work helps prospective students find what they need and take action. With extensive experience guiding web strategy for universities and agencies, Jessica aligns content, design, and technology while strengthening the structured content, technical optimization, and data governance behind the scenes that make websites effective and sustainable.

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October 14, 2025

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