A new DESSA screener to be released for the Fall ‘25 school year–designed to be paired with a strength-based student self-report assessment–accurately predicted well-being levels in 70 percent of students, a study finds.
According to findings from Riverside Insights, creator of research-backed assessments, researchers found that even students with strong social-emotional skills often struggle with significant mental health concerns, challenging the assumption that resilience alone indicates student well-being. The study, which examined outcomes in 254 middle school students across the United States, suggests that combining risk and resilience screening can enable identification of students who would otherwise be missed by traditional approaches.
“This research validates what school mental health professionals have been telling us for years–that traditional screening approaches miss too many students,” said Dr. Evelyn Johnson, VP of Research & Development at Riverside Insights. “When educators and counselors can utilize a dual approach to identify risk factors, they can pinpoint concerns and engage earlier, in and in a targeted way, before concerns become major crises.”
The study, which offered evidence of, for example, social skills deficits among students with no identifiable or emotional behavioral concerns, provides the first empirical evidence that consideration of both risk and resilience can enhance the predictive benefits of screening, when compared to strengths-based screening alone.
In the years following COVID, many educators noted a feeling that something was “off” with students, despite DESSA assessments indicating that things were fine.
“We heard this feedback from lots of different customers, and it really got our team thinking–we’re clearly missing something, even though the assessment of social-emotional skills is critically important and there’s evidence to show the links to better academic outcomes and better emotional well-being outcomes,” Johnson said. “And yet, we’re not tapping something that needs to be tapped.”
For a long time, if a person displayed no outward or obvious mental health struggles, they were thought to be mentally healthy. In investigating the various theories and frameworks guiding mental health issues, Riverside Insight’s team dug into Dr. Shannon Suldo‘s work, which centers around the dual factor model.
“What the dual factor approach really suggests is that the absence of problems is not necessarily equivalent to good mental health–there really are these two factors, dual factors, we talk about them in terms of risk and resilience–that really give you a much more complete picture of how a student is doing,” Johnson said.
“The efficacy associated with this dual-factor approach is encouraging, and has big implications for practitioners struggling to identify risk with limited resources,” said Jim Bowler, general manager of the Classroom Division at Riverside Insights. “Schools told us they needed a way to identify students who might be struggling beneath the surface. The DESSA SEIR ensures no student falls through the cracks by providing the complete picture educators need for truly preventive mental health support.”
The launch comes as mental health concerns among students reach crisis levels. More than 1 in 5 students considered attempting suicide in 2023, while 60 percent of youth with major depression receive no mental health treatment. With school psychologist-to-student ratios at 1:1065 (recommended 1:500) and counselor ratios at 1:376 (recommended 1:250), schools need preventive solutions that work within existing resources.
The DESSA SEIR will be available for the 2025-2026 school year.
This press release originally appeared online.
eSchool Media staff cover education technology in all its aspects–from legislation and litigation, to best practices, to lessons learned and new products. First published in March of 1998 as a monthly print and digital newspaper, eSchool Media provides the news and information necessary to help K-20 decision-makers successfully use technology and innovation to transform schools and colleges and achieve their educational goals.
Autistic college students are experiencing anxiety and depression at significantly higher rates than their non-autistic peers, according to new research from Binghamton University that analyzed data from nearly 150,000 undergraduate students across 342 institutions nationwide.
The study, published in the Journal of Autism and Developmental Disorders, represents one of the most comprehensive examinations to date of mental health challenges facing autistic students in higher education—a population that researchers say has been historically underrepresented in academic research despite growing enrollment numbers.
“What we found is really staggering—autistic individuals endorse much higher rates of anxiety and depression compared to their non-autistic peers,” said Diego Aragon-Guevara, the study’s lead author and a PhD student in psychology at Binghamton University.
The research team analyzed data from the National Survey of Student Engagement (NSSE), which in 2021 became the first year that autism was included as an endorsable category in the survey. This milestone allowed researchers to conduct the first large-scale comparison of mental health outcomes between autistic and non-autistic college students.
“We were really excited to see what the data would tell us. It was a big opportunity to be able to do this,” said Dr. Jennifer Gillis Mattson, professor of psychology and co-director of the Institute for Child Development at Binghamton University, who co-authored the study.
The findings come at a critical time for higher education institutions as autism diagnoses continue to rise nationwide and more autistic students pursue college degrees. The research highlights a significant gap in support services that could impact student success and retention.
“We know the number of autistic college students continues to increase every single year,” Gillis-Mattson noted. “We really do have an obligation to support these students, and to know how best to support these students, we need to look beyond just autism.”
The study reveals that campus support systems may be inadvertently overlooking mental health needs while focusing primarily on autism-specific accommodations. Aragon-Guevara, whose research focuses on improving quality of life for autistic adults, said this represents a critical oversight in student services.
“Support personnel might address an individual’s autism and, in the process, overlook their mental health issues,” he explained. “More care needs to be put into addressing that nuance.”
The research underscores the need for institutions to develop more comprehensive support frameworks that address both autism-related needs and concurrent mental health challenges. The findings suggest that traditional disability services approaches may need significant enhancement to serve this population effectively.
“We want to provide the best support for them and to make sure that they have a college experience where they get a lot out of it, but also feel comfortable,” Aragon-Guevara said.
Dr. Hyejung Kim, an assistant professor in Binghamton’s Department of Teaching, Learning and Educational Leadership, noted that the complexity of factors affecting autistic students requires deeper investigation.
“This population often skews male, and interactions between personal factors and conditions such as anxiety and depression may shape overall well-being in college,” she said.
Kim also pointed to additional considerations that institutions should examine.
“Autistic students are also more likely to pursue STEM fields, and many report different experiences with faculty and staff across institutional settings,” she said. “We still have much to learn about how these and other contextual factors relate to mental well-being.”
The Binghamton team views this study as foundational research that confirms the scope of mental health challenges among autistic college students. Their next phase will investigate specific contributing factors, including social dynamics, faculty support, campus accessibility, and other environmental elements that influence student well-being.
“There are so many elements that go into being comfortable in the new environment that is college,” Aragon-Guevara explained. “We want to look into that and see if there are any deficits in those areas that autistic college students are experiencing, so that we know where we can help support them, or create institutional things to help improve quality of life as a whole.”
The research is part of a broader effort at Binghamton to better understand and support autistic students in higher education, with plans to collaborate with campus partners to develop targeted interventions based on their findings.
In 2023, New Jersey’s Office of the Secretary of Higher Education signed a first-of-its-kind agreement with a digital mental health provider, Uwill, to provide free access to virtual mental health services to college students across the state.
Over the past two years, 18,000-plus students across 45 participating colleges and universities have registered with the service, representing about 6 percent of the eligible postsecondary population. The state considers the partnership a success and hopes to codify the offering to ensure its sustainability beyond the current governor’s term.
The details: New Jersey’s partnership with Uwill was spurred by a 2021 survey of 15,500 undergraduate and graduate students from 60 institutions in the state, which found that 70 percent of respondents rated their stress and anxiety as higher in fall 2021 than in fall 2020. Forty percent indicated they were concerned about their mental health in light of the pandemic.
Under the agreement, students can use Uwill’s teletherapy, crisis connection and wellness programming at any time. Like others in the teletherapy space, Uwill offers an array of diverse licensed mental health providers, giving students access to therapists who share their backgrounds or language, or who reside in their state. Over half (55 percent) of the counselors Uwill hires in New Jersey are Black, Indigenous or people of color; among them, they speak 11 languages.
What makes Uwill distinct from its competitors is that therapy services are on-demand, meaning students are matched with a counselor within minutes of logging on to the platform. Students can request to see the same counselor in the future, but the nearly immediate access ensures they are not caught in long wait or intake times, especially compared to in-person counseling services.
Under New Jersey’s agreement, colleges and students do not pay for Uwill services, but colleges must receive state aid to be eligible.
The research: The need for additional counseling capacity on college campuses has grown over the past decade, as an increasing number of students enter higher education with pre-existing mental health conditions. The most recent survey of counseling center staff by the Association for University and College Counseling Center Directors (AUCCCD) found that while demand for services is on the decline compared to recent years, a larger number of students have more serious conditions.
Over half of four-year institutions and about one-third of community colleges nationwide provide teletherapy to students via third-party vendors, according to AUCCCD data. The average number of students who engaged with services in 2024 was 453, across institution size.
Online therapy providers tout the benefits of having a service that supplements on-campus, in-person therapists’ services to provide more comprehensive care, including racially and ethnically diverse staff, after-hours support and on-demand resources for students.
Eric Wood, director of counseling and mental health at Texas Christian University, told Inside Higher Ed that an ideal teletherapy vendor is one that increases capacity for on-campus services, expanding availability for on-campus staff and ensuring that students do not fall through the cracks.
A 2024 analysis of digital mental health tools from the Hope Center at Temple University—which did not include Uwill—found they can improve student mental health, but there is little direct evidence regarding marginalized student populations’ use of or benefits from them. Instead, the greatest benefit appears to be for students who would not otherwise engage in traditional counseling or who simply seek preventative resources.
One study featured in the Hope Center’s report noted the average student only used their campus’s wellness app or teletherapy service once; the report calls for more transparency around usage data prior to institutional investment.
The data: Uwill reported that from April 2023 to May 2025, 18,207 New Jersey students engaged in their services at the 45 participating institutions, which include Princeton, Rutgers, Montclair State and Seton Hall Universities, as well as the New Jersey Institute of Technology and Stevens Institute of Technology. Engaged students were defined as any students who logged in to the app and created an account.
New Jersey’s total college enrollment in 2022 was 378,819, according to state data. An Inside Higher Ed analysis of publicly available data found total enrollment (including undergraduate and graduate students) among the 45 participating colleges to be 327,353. Uwill participants in New Jersey, therefore, totaled around 4 percent of the state’s postsecondary students or 6 percent of eligible students.
The state paid $4 million for the first year of the Uwill contract, as reported by Higher Ed Dive, pulling dollars from a $10 million federal grant to support pandemic relief and a $16 million budget allocation for higher education partnerships. That totals about $89,000 per institution for the first year alone, or $12 per eligible student, according to an Inside Higher Ed estimate.
In a 2020 interview with Inside Higher Ed, Uwill CEO Michael London said the minimum cost to a college for one year of services is about $25,000, or $10 to $20 per student per year.
New Jersey students met with counselors in more than 78,000 therapy sessions, or about six sessions per student between 2023 and 2025, according to Uwill data. Students also engaged in 548 chat sessions with therapists, sent 6,593 messages and requested 1,216 crisis connections during the first two years of service.
User engagement has slowly ticked up since the partnership launched. In January 2024, the state said more than 7,600 students registered on the platform, scheduling nearly 20,000 sessions. By September 2024, Uwill reported more than 13,000 registered students on the platform, scheduling more than 49,000 sessions. The most recent data, published June 6, identified 18,000 students engaging in 78,000 sessions.
Over 1,200 of Montclair State’s 22,000 students have registered with Uwill since June 2023, Jaclyn Friedman-Lombardo, Montclair State’s director of counseling and psychological services, said at a press conference, or approximately 6 percent of the total campus population.
The state does not require institutions to track student usage data to compare usage to campus counseling center services, but some institutions choose to, according to a spokesperson for both the office of the secretary and Uwill. The secretary’s office can view de-identified campus-level data and institutions can engage with more detailed data, as well.
Creating access: One of the goals of implementing digital mental health interventions is to expand access beyond traditional counseling centers, such as after hours, on weekends or over academic breaks.
Roughly 30 percent of participants in the Uwill partnership completed a session between 5 p.m. and 9 a.m. on a weeknight or on the weekends. Over the 2024–25 winter break, students engaged in 3,073 therapy sessions. More than 90 of those took place outside New Jersey. Students also used Uwill services over summer vacation this past year (9,235 sessions from May 20 to Aug. 26, of which 10 percent took place outside New Jersey).
A majority of users were traditional-aged college students (17 to 24 years old), and 32 percent were white, 25 percent Hispanic and 17 percent Black. The report did not compare participating students’ race to those using on-campus services or general campus populations.
About 85 percent of New Jersey users were looking for a BIPOC therapist, and 9 percent requested therapists who speak languages other than English, including Hindi and Mandarin.
Postsession assessment completed by students who do schedule an appointment has returned positive responses, with a feedback score of 9.5 out of 10 in New Jersey, compared to Uwill’s 9.2 rating nationally.
Unanswered questions: Wood indicated the data leaves some questions left unanswered, such as whether students were also clients at the on-campus counseling center, or if the service had improved students’ mental health over time from a clinical perspective.
“Just because a student had four sessions with a telehealth provider, if they came right back to the counseling center, did it really make an impact on the center’s capacity to see students?” Wood said.
The high cost of the service should also give counseling center directors pause, Wood said, because those dollars could be used for a variety of other interventions to create capacity.
The data indicated some benefits to counseling center capacity, including diverse staff and after-hours support. But to create a true return on investment, counseling centers should calculate how much capacity the tele–mental health service created and its direct impact on student wellness, not just participation in services.
“It would be ideal to compare the number of students receiving services (not just creating an account) through the platform to the number of students who would likely benefit from receiving treatment, as identified by clinically validated mental health screens on population surveys,” said Sara Abelson, assistant professor at the Hope Center and the report’s lead author.
What’s next: New Jersey renewed its contract with Uwill first in January 2024 and then again in May, extending through spring 2026. State leaders said the ongoing services are still supported by pandemic relief funds.
On May 2, New Jersey assemblywoman Andrea Katz from the Eighth District introduced a bill, the Mental Health Early Access on Campus Act, which would require colleges to implement mental health first aid training among campus stakeholders, peer support programs, mental health orientation education and teletherapy services to ensure counseling ratios are one to every 1,250 students per campus. The International Accreditation of Counseling Services recommends universities maintain a ratio of at least one full-time equivalency for every 1,000 to 1,500 students.
“We know that mental health services that our kids need are not going to end when we change governors,” Katz said at a press conference. “We need to make sure that all of this is codified into law.”
New York, NY –Counslr, a leading B2B mental health and wellness platform, announced today that it has expanded its footprint into the State of Texas starting with a partnership with Colorado Independent School District (ISD) in Colorado City, TX. This partnership will empower students and staff to prioritize their mental health by enabling them to access unlimited live texting sessions with Counslr’s licensed and vetted mental health support professionals, who are available on-demand, 24/7/365 and also utilize the app’s robust and curated wellness resources. By increasing accessibility to Counslr’s round-the-clock support, Colorado ISD aims to empower those silent sufferers who previously did not or could not access care, whether due to cost, inconvenience, or stigma.
Texas is facing a critical mental health care crisis, with over 95% of its counties officially designated as Mental Health Professional Shortage Areas. This alarming statistic underscores the severe lack of access to mental health services across the state, particularly in rural, border, and frontier communities. This resource scarcity underscores the urgent need for additional resources and innovative solutions to bridge this critical care gap for school communities.
“We’re excited to partner with Counslr to bring innovative, accessible mental health resources to our school community,” said Alison Alvarez, Family and Community Engagement Coordinator, of Colorado ISD. “This partnership empowers our 6-12 grade students and staff with the support they need to thrive—both in and out of the classroom.”
As factors such as academic pressures, social media influence, burnout and world events contribute to an increase in mental health challenges for young people, schools throughout the country are recognizing the growing need to offer more accessible, prevention-focused resources. A recent study found that digital mental health apps like Counslr can play an important role in expanding access to mental health support, especially for school communities. Most users turned to Counslr through on-demand sessions, showing just how valuable it is to have someone available in the moment when support is needed most. Interestingly, more than 80% of sessions happened between 7 PM and 5 AM, a time when traditional counseling services are usually unavailable. This suggests that Counslr helps fill a critical gap, offering students and school community members a reliable way to talk to licensed counselors around the clock. The app was also used for a wide range of concerns, highlighting its potential to meet diverse mental health needs through both immediate and scheduled support.
“As we expand across the country, we’re proud to partner with new school communities to ensure that every student, regardless of location or background, has access to the mental health support they deserve,” said Josh Liss, Counslr CEO. Adding that, “With most of Counslr’s users being first-time care seekers, we’re excited to help reach those traditionally unreachable, who need help but do not or cannot access it, no matter where they are located.”
ABOUT COUNSLR
Counslr is a text-based mental health support application that provides unlimited access to robust wellness resources and live texting sessions with licensed professionals, 24/7/365. Users can access support on-demand within two minutes of opening the app, or by scheduled appointment. Through real-time texting, users enjoy one-on-one, private communication with a licensed counselor that can be conducted anytime, anywhere. Counslr was designed to help individuals deal with life’s day-to-day issues, empowering individuals to address concerns while they are “small” to help ensure that they stay “small”. Counslr partners with organizations of all shapes and sizes (companies, unions, nonprofits, universities/colleges, high schools, etc) so that these entities can provide Counslr’s services to their employees/members/students at no direct cost. For more information, please visit www.counslr.com.
eSchool Media staff cover education technology in all its aspects–from legislation and litigation, to best practices, to lessons learned and new products. First published in March of 1998 as a monthly print and digital newspaper, eSchool Media provides the news and information necessary to help K-20 decision-makers successfully use technology and innovation to transform schools and colleges and achieve their educational goals.
Last month, during Mental Health Awareness Month, posters went up on campuses across the country, and social media hashtags trended. Now we’re in June, and the conversation begins to fade—while students’ struggles do not.
We cannot afford to relegate mental health to a single month on the calendar. Mental health is essential to student well-being and must be central to the work of educators, advocates, and policy leaders throughout the year.
According to the CDC, suicide remains the second leading cause of death among young people aged 10 to 24. A Jed Foundation (JED) study revealed that 3 in 5 learners are struggling with financial insecurity, while 60 percent fear for their future. And among young people with depression, more than 60 percent are not receiving the help they need.
These statistics are heartbreaking. But they are not just numbers. They are students.
Today’s college students face immense challenges. This generation is coming of age in a world shaped by instability. They are digital natives – always connected, yet deeply isolated and yearning for authentic human connection. They have survived a pandemic but still live in the shadows of economic uncertainty and climate change. They are struggling not only to pay tuition, but also to meet their most basic needs: food, housing, and, in some cases, childcare. And far too many of our students are now familiar with violence in places once considered safe—places like schools, churches, synagogues, and even grocery stores.
Our students carry an unprecedented emotional weight.
Now adding to that weight are the relentless political assaults on who they are and what they deserve.
Across the country, we’ve seen books banned, attempts to erase history, programs dismantled, and policies enacted that deny students the right to feel seen, safe, and supported. At a time when mental health support should be expanding, it’s being defunded or discredited. At a time when our students need more understanding, they’re met with suspicion and censorship.
Even the fundamental promise of higher education—as a gateway to opportunity—is being recast as suspect or expendable. These attacks strike at the core of belonging, purpose, and possibility. They undermine our efforts to build a society where everyone, all of us, can thrive.
It’s no wonder that a Lumina and Gallup poll finds that one in three students are considering leaving their programs due to mental health and emotional stress. When support disappears, so does persistence. No single institution can solve the student mental health crisis alone. It will take all of us working across education, healthcare, philanthropy, government, and community spaces to prioritize mental health.
On behalf of students, we must confront this crisis with compassion, collaboration, and conviction.
Three principles can guide our efforts to protect students’ emotional health:
Mental health must be a core, not a peripheral, issue. It is central to student success, institutional mission, and employee well-being. It must be considered mission-critical and treated with the same urgency as academic success.
Mental health must be holistic, not siloed. It must be embedded in campus life, intersecting with health, academics, and student services. A “whole campus” approach is needed.
Mental health must be multifaceted, not solely focused on individual counseling. Addressing the issue requires a systems-level response emphasizing wholeness, wellness, and a sense of belonging.
While the federal government is cutting funding for school mental health, states are providing strong leadership. A recent convening by The Jed Foundation (JED), a nonprofit that protects emotional health and prevents suicide for teens and young adults nationwide, and the State Higher Education Executive Officers Association highlighted how states are advancing creative, community-rooted strategies to ensure every student feels seen, safe, and supported.
For instance, Louisiana embraced generational and culturally responsive outreach, using tools like yoga set to hip hop music and leveraging social media to meet students where they are. They also wove mental health into broader attainment conversations—linking well-being with educational and economic outcomes.
Montana launched “Thriving Together,” a campus-wide initiative focused on resilience, life skills, and collective care. With limited budget resources, the state partnered with external organizations to fund and deliver services.
Wyoming has found success in telehealth, particularly in reaching students in rural areas where staff shortages and budget gaps limit access to care.
We see other practices that can be put in place elsewhere. Colleges can train all campus stakeholders to recognize signs of distress and support mental well-being as a shared responsibility. States and local communities can invest more in the mental health workforce, ensuring enough trained providers are available to meet growing demand. And collectively, we can sustain and evolve the work because mental health requires ongoing adaptation and commitment to stay aligned with changing student needs.
At Lumina Foundation, we understand that students need more than credentials—they need to feel hopeful about their future. Our new goal that 75 percent of working adults hold a credential of value by 2040 is not just a policy target—it’s a moral commitment. It’s about ensuring every learner not only earns a degree but also has the security, well-being, and civic agency to live a fulfilling life.
Mental health is central to that vision.
This isn’t easy work. But supporting students’ mental health is essential and must be done year-round. It is foundational to academic success, human dignity, and the promise of higher education.
Dr. Michelle Asha Cooper is vice president for public policy at Lumina Foundation.
As colleges nationwide double down on enrollment, retention, and student success strategies, one key voice is becoming harder to ignore: the family. According to the 2025 Current Families Report released by CampusESP, families want more updates, more access, and more say in the college journey, and they’re increasingly dissatisfied when they don’t get it. In addition, when parents do receive the information they need to support their student, research shows significant gains in student yield and retention.
The survey, conducted across 81 colleges and universities and with more than 32,000 parents and supporters of current students, is the most comprehensive look at family engagement to date. And the findings are impossible to miss.
Mental health, money, and mentorship
Nearly half of all parents talk to their student daily, with the number jumping to over 60% for low-income and first-generation households. These families aren’t just chatting about weekend plans — they’re offering support on mental health (53%), academic advice (57%), and student life (69%).
“Parents aren’t bystanders — they’re active advisors,” says the report. “And they need the right tools to guide their students.”
Communication expectations are high
A staggering 77% of families want to hear from their student’s college weekly or more, up 12% in just four years. While email is still the go-to channel, the demand for text messaging is surging, especially among Black, Hispanic, low-income, and first-gen families.
However, a gap remains: 48% of families prefer text, but only 28% of colleges offer it.
Trust wavers without transparency
Families are becoming more skeptical about the return on their tuition investment. Only 59% say college is worth the cost — a sharp drop from 77% the year before. Their #1 request? More info on career services and job placement, which ironically ranked lowest in satisfaction.
Families want in, but feel left out
Even when they receive a high number of communications from their student’s college, families still feel sidelined. Just 46% are satisfied with their opportunities to get involved on campus, down from 63% last year. And only 30% feel they have good ways to connect with other families.
Yet the desire is there: 38% want to be more involved, and 22% say they’re more likely to donate to their student’s college than their own alma mater.
Financial aid frustration runs deep
Navigating costs is a pain point. 59% say it’s hard to pay for college, and only 25% found financial aid information easy to understand.
And with confusion comes attempts at self-education. Nearly half of families rely on their student’s login to access key financial records—posing serious data privacy concerns.
The report confirms what many enrollment leaders have long suspected: families aren’t just part of the support system — they are the support system. The challenge for institutions? Reaching them with the right information, in the right format, at the right time.
“Family engagement isn’t optional — it’s a strategic advantage,” the report concludes.
Empowering students to develop a creative skillset in response to curriculum-based tasks facilitates experimentation and exploration.
Increasing creativity supports problem-solving and innovation in a range of academic disciplines. Developing these skills, students acknowledge improvements in their mental health and wellbeing. At De Montfort University, our drawing centre gives students opportunities to develop drawing skills, not only to improve visual communication, but to enhance creativity more broadly.
Our students say that this ability to design and create improves their confidence to become more imaginative in their studies, developing a confidence that transcends beyond the ability to be creative, enabling more holistic engagement in studies and the wider university experience.
A centre for creativity
The drawing centre – part of the central Library and Student Services directorate – offers an inclusive studio environment in which students are supported in a non-assessed way to develop individualised approaches to the creative process.
Many students first enter the drawing centre thanks to timetabled sessions aligned to curriculum content, others bravely wander in to see what’s happening, and some come along as a supportive friend but soon find themselves engaged and wanting more. Located at the very heart of our Leicester campus, the centre is visible from outside – its interior attracts many to come in and embrace creative development, in an environment designed to support wellbeing.
The centre is led by experienced arts teacher Chris Wright, who recognised the decline in student confidence and associated mental health and sought to address it. Knowing the importance of a students’ ability to engage creatively, to explore creativity in a nurturing, non-judgemental environment, Chris championed the establishment of a space to develop creative design thinking, doing this to facilitate preparedness for study from a place of perceived mental safety.
A starting point for the centre was research indicating that mainstream education appears to marginalise art and design subjects in favour of STEM disciplines – a point which echoed Chris’s 20 years of experience teaching arts disciplines, where he witnessed a diminishing focus on craft, experimentation, and creativity, leading to a decline in critical thinking and the negative impacts of this on the student experience.
Realising the need to develop student confidence in drawing and mark-making, the drawing centre was established in 2018 to provide bespoke support to a small selection of courses at our university. It has grown to become a core part of university activity with provision for multi-modalities of learning for all four faculties, engaging over 2,600 student visits each academic year.
Confidence
Many providers seek to understand and support incoming students during that key period of transition into higher education.
As part of our approach, we invite new students to engage in a self-evaluation exercise. Findings have indicated that high proportions of students start their higher education journey with little or no confidence in visual expression (the ability to express oneself through visual media), visual literacy (the ability to work with visual media), and visualisation (the ability to think in a visual way). The drawing centre aims to address this, based on the principles that with support and in the right environment all students have creativity that should be developed. We offer the chance to develop drawing, visual and creative skills to students who clearly recognise alignment between creativity and their academic studies, as well as to those who don’t.
Through non-assessed creative activity, exploration and play, students are challenged to explore stimuli and tasks in different ways. They are taught about physical and visual representation, examining how changes in design approaches can impact processes and outputs. Doing this in a “fun” environment, students also share their experiences, often exploring and expressing deeper concepts than purely the physical medium in which they are working or in response to the task set.
Echoing the mental health benefits of playful approaches to learning, students develop confidence in their creative abilities and recognise the impact of this on their studies. Chris’s student self-evaluation research identifies where visual acuity confidence is lacking and allows for a bespoke curriculum to be designed with course teams to meet student needs. Extracurricular sessions encourage students’ confidence, alongside coaching for staff to embed creative play within assessed activity.
Power of community
Some 96 per cent of drawing centre users recognise this as an important learning community, acknowledging creative skill development, and beyond that, resilience. Students feel more confident in approaching academic studies, using the skills developed through creative exploration, adapting these approaches for use in their disciplines. The non-assessed approach is considered non-judgmental, the learning environment is recognised as one in which students develop a toolbox of skills for use in any task and preparing them for lifelong learning.
Community building within student cohorts supports the development of a sense of belonging, and is considered an increasingly important factor in a student’s sense of wellbeing within the learning environment. Belonging impacts the student experience and attainment, therefore providing students with a physical space in which they feel safe and supported to creatively explore delivers positive benefits beyond the development of creative skills.
An ongoing process
We hope to shine a light on the power of developing creativity during study, particularly to improve mental health and support engagement with study. The drawing centre is an experiential learning environment, one that invites the exploration and empowers a community. Students are encouraged to use creative enquiry, informing criticality within their studies.
We encourage others to consider student support from a creative perspective. Practical guides outline approaches to student belonging, recognising the ways in which this can be approached and benefits it brings. From our experience, creative exercises and opportunities to explore in a non-assessed environment at the heart of campus enable students to develop confidence and lifelong learning skills.
In recent years, higher education has witnessed a surge in conversations around student mental health. National surveys consistently report escalating rates of anxiety, depression, and loneliness among college students (American College Health Association 2023). Yet despite these growing concerns, faculty remain largely underprepared to intervene effectively. While staff in student affairs and counseling centers are often trained in mental health response and early intervention, faculty are frequently left out of these critical conversations. This divide has resulted in a persistent gap—both in knowledge and in action.
Studies show that students are more likely to exhibit early signs of distress in the classroom than in other campus spaces, making faculty key frontline responders (Lipson et al., 2022). However, faculty often report feeling ill-equipped or unsure about how to identify mental health concerns or refer students appropriately. A 2020 national survey of faculty found that only 51% felt confident in recognizing when a student might need help, and fewer than 30% had received any formal training (NASPA, 2020). In addition, given the other responsibilities to achieve tenure, it can be challenging to know how to prioritize a list of competing needs.
Despite the increase in mental health programming across universities, little has changed in how faculty are prepared to support students. Institutions often prioritize staff development in these areas, assuming counseling centers or student affairs teams will manage the bulk of mental health interventions. However, without better integration of faculty into institutional wellbeing strategies, students may continue to fall through the cracks.
Recognizing the Signs: What Faculty Can Do
Common signs of student distress—frequent absences, changes in participation, disorganized thinking, or emotional outbursts—often surface in classroom settings. While faculty are not expected to diagnose or treat mental health conditions, being able to recognize these red flags and respond appropriately can be lifesaving.
It is important for faculty to understand their role in the broader system of care: to notice, approach with compassion, and refer. The role does not include functioning as a therapist. Each faculty member has been socialized in their respective fields for several years. That training should not be set aside. Rather, learning how to refer students is vital. Still, the referral process can be opaque. Many faculty are unaware of what services are available, who to call, or what their responsibility is after making a referral. Closing this knowledge gap requires clear, accessible systems—and consistent faculty inclusion in mental health trainings and initiatives.
From Concern to Connection: The Power of Referral
Faculty can make a difference by normalizing help-seeking behavior and offering concrete pathways to support. A simple statement like, “I’ve noticed you seem a bit off lately—are you okay? If you’d like, I can help you find someone to talk to,” can build trust and remove stigma. Learning the language of how to intervene can help facilitate the appropriate connection to campus services. The goal is to get students connected to care in ways that faculty can provide.
The Divide Between Faculty and Staff
Staff members in counseling services and student affairs are trained in trauma-informed practices, crisis response, and developmental theory. Faculty, by contrast, are rarely required to learn these skills, even as they face growing demands to support student wellbeing.
This disconnect is structural, not personal. The division between academic and student affairs has long been a feature of higher education. Yet if we are to meet the holistic needs of students, institutions must actively dismantle these silos and build collaborative, cross-functional approaches to care. Faculty should be partners in designing wellbeing strategies, not peripheral to them.
Supporting Faculty Mental Health
It’s also essential to acknowledge that faculty are under pressure too. Burnout, compassion fatigue, and rising expectations in teaching and service can make it difficult to engage in additional emotional labor. Supporting student mental health cannot come at the expense of faculty wellbeing. It should also be noted that female presenting faculty are more likely to be approached by students to share about their mental health. Female presenting faculty may be carrying the additional stress of trying to help students in addition to their other duties.
Institutions must invest in faculty support systems—professional development, access to mental health resources, and workload adjustments—to ensure sustainable engagement. Training in student mental health should be framed not as an added burden, but as a shared responsibility that supports teaching, learning, and community resilience.
Toward a Culture of Care
UMBC is advancing a “Culture of CARE” that centers equity, resilience, and connection across the campus experience. For faculty, this means being empowered to recognize when students need help, equipped with tools to respond appropriately, and connected to a broader network of care. It also means ensuring that faculty themselves are cared for, supported, and not left to carry this burden alone.
As the Assistant Vice President for health and wellbeing, I enjoy assisting in bridging the divide between faculty and staff. By embedding mental health into the culture of higher education, we can create campuses where everyone—students and educators alike—can thrive.
Dr. Rae Chresfield is a higher education leader with over 15 years of experience in mental health, wellbeing, and student support. A first-generation college graduate, she began her academic journey at Coastal Carolina Community College and earned a B.S. in Behavioral Science from the University of Maryland University College, an M.A. in Mental Health and Wellness from NYU, and a Ph.D. in Counselor Education and Supervision from SUNY Buffalo.
Dr. Chresfield has held progressive leadership roles in higher education, including Director of Counseling Services, Associate Dean of Health and Wellness, and Assistant Professor. She currently serves as the inaugural Assistant Vice President for Health and Wellbeing at UMBC, where she leads strategic efforts to embed a holistic Culture of CARE across campus. Her work focuses on integrated service delivery and bridging the gap between mental health professionals and institutional leadership.
Widely known as “Dr. Rae,” she is recognized for her compassionate approach and commitment to student-centered systems that support wellbeing, equity, and resilience.
References
American College Health Association. 2023. National College Health Assessment: Spring 2023 Reference Group Data Report. Silver Spring, MD: ACHA.
Lipson, Sarah K., Laura H. Eisenberg, and Daniel Eisenberg. 2022. “Faculty and Mental Health: Knowledge, Confidence, and Responsibility.” Journal of American College Health 70(6): 1491–1500. https://doi.org/10.1080/07448481.2021.1909043.
NASPA. 2020. The Role of Faculty in Student Mental Health: Results of a National Survey. Washington, DC: NASPA Student Affairs Administrators in Higher Education.
This post is a modified version of an article that originally appeared on the Cengage EMEA “Unstoppable Minds Blog.”
As Mental Health Awareness Month comes to a close, we’re highlighting insights from someone who’s been in students’ shoes. While studying psychology at Queen Mary University of London and serving as a Cengage EMEA Student Ambassador, Roya Mohamed shared three simple but powerful tips to help students take care of their mental health.
I remember my first year at university. All of the new friends I made, the exciting modules I took, the societies I joined, my first time living away from home, learning how to cook and how to save money. It was such an exciting time full of adventure and new beginnings. I learned so much about myself and the world of adulthood. However, I also remember the all-nighters, the breakdowns, the tears, the times I almost gave up, the sacrifices I made and the feelings of loneliness and exhaustion I had. Being a student is not easy — I would know — and the increasing academic and societal pressures cause a strain on our precious mental health. Being thrown into the deep end during my first year caused my mental health to plummet and I fell into a deep depression where I had to go to therapy. It was a bleak time in my life and for a while I didn’t know how to get out of the negative cycle I was in. But I did — hooray! There were a couple of changes I made to my daily routine that notably improved my wellbeing and stopped me from ever going back to that period of darkness. Follow these steps to start taking control of your mental health and wellbeing:
Scheduling
Not having a daily schedule can leave students feeling overwhelmed and unprepared. This can cause feelings of stress which can contribute to poor mental health. Planning time for revision, relaxation, hobbies, friends, family and sleep really helped to create a routine in my life and to avoid the anxiety I used to have about completing everything on my to-do list. However, it will take time to adapt and follow a routine. But having a structure to your life will make you feel less worried and we all know that worrying does us no good.
Positive self-talk
This is a psychological strategy that you can use to increase your self-esteem, confidence, self-love and positivity. How do you do it? The clue is in the name! This technique involves talking positively to yourself, praising your achievements no matter how big or small they are and motivating yourself with words of affirmation. Being kind to oneself is a crucial step to maintaining good mental health. For example, when I received a grade that I wasn’t happy with, I would say to myself, “Roya, that was a very difficult exam and you still scored above the class average, you should be really proud of yourself!” At first it felt weird doing this, but you begin to internalize the thoughts and quickly realize how good it makes you feel!
Sleep
We all know that students have a tricky relationship with sleep. It is recommended that university students sleep for 7-9 hours a night. This can prevent you from feeling fatigued, sleepy, having low concentration levels and becoming irritable. However, we commonly see students pulling “all-nighters” where they sleep very little — or not at all — in order to complete an academic task. I don’t recommend this at all. When it comes to revising, all-nighters are practically useless. This is because our sleep cycle at night consists of four cycles, each lasting 90 minutes. In each stage of the cycle, our body and brain rejuvenate in different ways. One area that is affected is our memory of that day. If you don’t go through the four cycles, then the hours of revision won’t be “consolidated” into your memory — moved from short term to long term memory. This causes stress and regularly losing sleep can contribute to poor mental well-being. Once I began to sleep enough, I really saw how it improved my life.
These are just some of the changes I began to make which took my mental health out of the darkness I was in and back to the bright old me!
Roya Mohamed was a former Cengage Student Ambassador studying psychology at Queen Mary University of London.
Roya shared three meaningful student mental health tips that can help improve overall well-being. If you think these tips might be impactful for your students, share this article and also check out “5 Ways I’m Building Connections With My College Peers” by Pranav Harwadekar, a junior at Texas A&M University.
Southern Illinois University in Carbondale is investing in a new dedicated team of first responders to provide care for students experiencing mental health challenges.
A $290,000 grant from the Illinois Board of Higher Education will fund training and support for a crisis response team to engage students during emergency calls. Student Health Services at SIU developed a response model based on best practices that ensures students, particularly those from vulnerable populations, receive immediate support and direct connection to appropriate treatment.
The grant is designed to expand and enhance the existing services mandated by the state’s 2020 Mental Health Early Action on Campus Act, which requires two- and four-year colleges to implement various preventative measures and clinical care services for student mental health, including increasing awareness of support services, creating partnerships for mental health services and implementing peer-support networks.
SIU leaders hope the new model, CAPS Plus, will both improve safety for students in critical moments and promote retention and success for students by connecting them with relevant support resources for ongoing care.
What’s the need: Rates of anxiety and depression, as self-reported by students, have grown over the past five years, with about one-third reporting moderate or severe anxiety or depression symptoms, according to the 2024 Healthy Minds study.
While a large number of college students experience poor mental health or have struggled with mental health challenges, connecting students with relevant resources when they need them remains an obstacle to timely care.
About one-third of college students say they don’t know where to seek help on campus if they or a friend are experiencing a mental health crisis, according to a spring 2023 Student Voice survey by Inside Higher Ed and College Pulse. Roughly one in five students said they have not received services for mental or emotional health because they prefer to deal with issues on their own or with support from friends and family, according to the 2023 Healthy Minds survey.
SIU’s Department of Public Safety responded to almost 50 mental health-related incidents in the past year. Student focus groups revealed that participants were aware of the ways encounters with law enforcement have escalated, sometimes resulting in death for the person in crisis. Similarly, past research shows that police involvement can exacerbate mental health challenges, and individuals from marginalized communities are less likely to trust the police.
“We recognize that those in crisis may benefit from intervention services not specifically provided by a law enforcement agency,” said Benjamin Newman, SIU’s director of public safety and chief of police, in an April press release.
A 2022 Student Voice survey by Inside Higher Ed found that about one-third of all respondents had “a great deal” of trust in campus safety officers, but only 19 percent of students who had negative interactions with police growing up said the same. Almost half (46 percent) of respondents said they felt safer with police on campus, but Black and Hispanic students were less likely to say they felt this way.
Over 38 percent of survey respondents also said they want colleges and universities to expand mental health supports to improve safety and security on campus, the most popular response.
Put in practice: The university’s Department of Public Safety and the Counseling and Psychological Services office created a collaborative response team to engage students who may need mental health support. Now, if an officer encounters a community member in crisis, a mental health professional is contacted to assist, Newman said.
The collaborative mental health response teams first started in February. The group includes the Department of Public Safety, Counseling and Psychological Services, clinicians, campus administrators, faculty members and external partners, including local emergency room staff.
Team members completed critical incident response and crisis intervention training, in which they learned to identify symptoms of mental illnesses, developmental disabilities, trauma, dementia and delirium as well as de-escalation techniques, intervention steps and transition to treatment services.
Additionally, dispatchers receive training on how to screen and de-escalate calls that could involve mental health concerns so they can effectively alert the crisis team.
In addition to using the grant funding, the university also implemented a mental health and wellness fee for the upcoming academic year to support continued access to services.
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