Let’s set the stage. You’re a sharp, focused higher education leader staring down the realities of expanding your online and hybrid learning programs. You’ve got big goals: running your online operations in-house, owning the process, and driving growth on your terms.
This is where Online Growth Enablement comes in. This isn’t a fancy buzzword. It’s the real work behind sustainable change. It’s the boots-on-the-ground understanding of exactly where you are today so you can figure out how to move forward tomorrow.
At Archer, we do this every day — rolling up our sleeves and digging deep to map out the real picture of an institution’s online learning infrastructure. Because, let’s be honest. The only way to grow is to start with the truth about your current state and your place within the landscape of the communities you serve with your programs.
Why Your Current State Matters
Success doesn’t happen in a vacuum — especially not in online learning. Enabling the growth of your online learning infrastructure takes coordination, collaboration, and a whole lot of buy-in from every corner of your university. Marketing, tech, enrollment, financial aid, the registrar, faculty, leadership — if they’re not on the same page as you, you can’t successfully move forward. Period.
Driving real growth starts with taking an unflinching look at where you stand today. Questions you should be asking about your online operations include:
Where are you strong?
Where are you struggling?
Where are the untapped opportunities you can scale?
This isn’t about a vague, feel-good assessment from 50,000 feet up. It’s about getting into the weeds. Because, until you understand the inner workings of your current infrastructure, you’re not going to build anything sustainable. You’ll just be putting a fresh coat of paint on a crumbling foundation. And that’s not going to cut it in the long run.
The Power of Deep Insights
Let’s take a look at a real-world example of why a close examination of your current online learning infrastructure matters. One of our partner universities was taking 14 days to review and process the transcripts of students applying to their online programs. This might work fine for a traditional on-campus program with two or three big start dates a year, but for an online program, the game changes. To stay competitive, you need five or six start dates annually. And that 14-day turnaround? For our partner, it meant missing out on dozens of potential enrollments.
Fixing this issue wasn’t about throwing money at the problem. It was about setting a clear benchmark and making it happen. We worked with the institution to rethink its processes, reassign its teams’ responsibilities, and streamline every single step of its transcript review.
The effectiveness of every touchpoint you have with a potential student and every handoff between your admissions, financial aid, and academic advising teams affects your ability to deliver an overall positive student experience. Deep operational insights aren’t just nice to have; they’re the key to uncovering bottlenecks so you can clear the way for real, measurable growth.
How We Help: The Growth Enablement Assessment
At Archer, we don’t do guesswork. We help our partners make sense of the current state of their online learning infrastructure through our Growth Enablement Assessment — a no-stone-left-unturned look at every department and operational variable. From enrollment workflows to marketing execution, we get into the details that others overlook to help you figure out where you are and make a plan for where you want to be.
Our approach is anchored in our Good, Better, Best methodology:
Good: Your processes are functional. They get the job done, but let’s be honest — they need improvement to keep pace in a competitive online marketplace.
Better: There’s progress. Your processes are showing alignment, but they’re not quite optimized yet.
Best: This is where you want to be. Your processes are efficient, scalable, and fully aligned with your strategic goals.
This isn’t just an audit. It’s a road map. By pinpointing exactly where you stand and where you need to go, we equip you with the insights and strategies to move your online learning operations from functional to thriving.
Why It’s All Worth It
Yes, this takes time. Yes, it’s hard work. But the payoff is undeniable.
Fully understanding the current state of your online learning infrastructure isn’t just a box to check — it’s the foundation for every initiative that follows. It gives you the clarity to enhance not only your online learning programs but also the overall health and effectiveness of your institution.
When you commit to this process, you’re building something bigger than just operational efficiency. You’re creating alignment across departments, fostering innovation, and embedding collaboration and continuous improvement into your institution’s culture. When every team is in sync, bottlenecks disappear, every touchpoint matters, and your processes deliver on the promise of a strong student experience.
It’s not just worth it. It’s transformative. If you’re ready to take the first step toward long-term success and scalability, contact Archer Education. Let’s build the online learning infrastructure your institution deserves, together.
John Goodwin is Archer Education’s EVP of Online Growth Enablement. Archer revolutionizes the student experience by supporting partners through change, helping institutions achieve sustainable growth while fostering self-sufficiency.
Content warning – this article discusses suicidal ideation. If you or someone you know is in crisis, call, text or chat 988 to reach the 988 Suicide and Crisis Lifeline, or visit 988lifeline.org for more resources.
AI was one of the major themes of 2024.The discussion frequently revolved around its impact on work, but there are innovative ways it can be used to complement human insight to address significant societal challenges.
For example, suicide was the second leading cause of death for people ages 10-14 (2022) according to the Centers for Disease Control and Prevention. This impacts everyone from families to educators. In one small Missouri town, a K-12 Safety Support Specialist was alerted when a student searched, “How much Tylenol does it take to die?” and “What is the best way to kill yourself?” These online searches triggered the school’s student safety tool which uses machine learning to identify harmful content. A specialist was immediately notified and was able to quickly intervene, providing the student with the necessary support to prevent self-harm.
There is an urgent need for effective solutions to protect students from threats like suicide, self-harm, cyberbullying, and exposure to harmful content. A combination of machine learning detection to allow for speed and scale, and human review to allow for context and nuance, is required for a comprehensive K-12 student safety tool. This allows schools to act when needed, as guided by their own Safety Plan. According to Talmage Clubbs, Director of Counseling for Neosho District in Missouri, “Our students know about it [student safety K-12 tool]. We have students purposely typing in keywords so they can be pulled in and talked to about their suicidality, their mental health issues, anything like that because they are struggling, and they just don’t know how else to reach anybody.”
Another example where human intervention is essential is when a machine learning-powered solution flags anatomical text as explicit content, but this might be for legitimate science coursework. Human reviewers can verify educational intent by examining context like student age and subject.
In the 2022-2023 school year, 94% of public schools report providing digital devices, such as laptops or tablets, to students according to the National Center for Education Statistics. This is a 28% growth from the number of devices provided pre-pandemic in middle schools and a 52% growth for elementary school students. As students spend more time online for school, they also use these devices for extracurricular learning and making social connections. However, they also have easier access to inappropriate content online. The challenges of ensuring online safety have become increasingly complex, as more students may seek harmful information or engage in distressing or inappropriate behaviors.
To truly support all students — regardless of their socioeconomic background or technological literacy — in the digital age, solutions must be user-friendly and adaptable to the diverse needs of schools and districts. By collaborating — educators, technology providers like GoGuardian, and policymakers can create a future where AI enhances educational experiences for students, fosters healthy human connection and empathy, and ensures privacy.
This also supports educators in today’s digital world who require innovative safety and security solutions to enable students to thrive physically, mentally, and academically while ensuring their well-being and academic progress. “You can rest well at night, knowing you are changing districts and saving lives,” says Dr. Jim Cummins, Superintendent of Neosho District.
Ideas for Your Online Presence Before, During, and After Your Talk or Presentation
The best time to share about your upcoming talk or presentation is before it happens. Some people find that their most engaged post on social media is announcing that you’ve submitted your abstract to speak (or your publication). People are excited by the possibility and what you care about. Telling your story of your upcoming speaking engagement is a great way to do that.
Sharing on social media can start early, but I don’t want you to think it’s the only way to help your online presence and the people coming to your talk. You’re going to explore many ideas today, but you don’t have to try all of them. I hope that there’s at least one idea that resonates with you and you’d feel comfortable trying it yourself.
Before your speaking engagement
When you submit an abstract for or are invited to speak
Add your website URL and social media handle to your bio. This will help people find you before, during, and after your presentation.
I’ve just submitted an abstract to speak at…
Announce that you’ve submitted – If you’ve been invited to speak, a good time to share on social media is when you’ve agreed or committed to that engagement. It’s great to add your social media handle and a link to your personal academic website if you have one, along with your bio. You might add that information to your CV.
Connect with people before you go
Once your talk is confirmed, you can add it to your website and you might take time to connect with your fellow panelists or event organizers before the event.
Conference Hashtag
If there is one, you can check out the conference hashtag and make plans with people who will also be at the event that you want to see, especially if you live in different cities or countries.
Business cards
If you have a business card, add your social media handle and website there is a good idea.
Share your talk on social media
When you’re sharing your talk on social media, people need more information than you expect. They need to know what your talk is about, when your talk is to know if they can attend, what the event is, and any link where they can learn more information. This is something you can share on any social media platform or across all your platforms.
Some professors hesitate to share their upcoming talk on Facebook where they may have a more personal audience, but these people are excited by what you care about when it comes to your research and how you choose to spend your energy. You might include , on all social media posts, any definition or story that helps people better understand why this talk or research matters to you.
Tag people or organizations that are related to your talk or event.
The conference hashtag can be added to your post about your talk but you can also add a hashtag that relates to the topic of what you are presenting on.
You can share the post about your talk before, during or after the event.
Create a graphic or infographic
If you create a graphic or share an image to go with your talk, a great resource is Writing image Descriptions on Accessible Social – which helps you create social media posts accessible for people with disabilities.
These are ideas are for your online presence and networking while a conference or event is happening.
Check out the conference hashtag, again
If you checked out the event hashtag, you might find that people weren’t using it. Once the event starts, you can start using the conference hashtag and check it out! See if there is a conversation you want to be part of, or an event you want to check out.
Be open about your online presence
The best thing you can do for your online presence while at an in person event, is to be open that you have a website or that you’re on social media.
Help people find and connect with you
You can make this easier for people by making a QR code that helps people go to your website, have this info on a business card, create a hand out with information or resource about your talk (that includes people need to your online presence) , or use an end slide in your presentation to help people connect with you after the event is over.
Resources to take home and share
When you create a resource like a handout or links /slides to share, that can go on your personal academic website. They can also be shared on social media using that conference hashtag to help people find this resource that you’ve already taken the time to gather.
Will this be recorded?
Ask if there is going to be a recording. Sometimes, there isn’t an official recording but you can ask if you can record yourself.
Stay connected once you’re gone
Connect with people you meet or you like and admire on social media, while at the conference. Helps others be more likely to learn about you.
It’s okay if you don’t do any of that too
I have never had time for any of that at conferences, personally. In person events can be overwhelming for me as an introvert. Because of that, I don’t have the brain capacity to remember things like take a photo, much less record some videos.
Anything I just talked about – some of those things can be prepped in advance others you don’t have to do live (you can do afterward)
Next are ideas you can do after your presentation or talk is over.
After your talk is over
Record your talk
Whether there was a recording of your talk or not, you could always record your talk and slides using zoom, then post the video to your website or social media. There are options to share the full version of your talk, if you like to. You can just share the title slide, or full text version of the talk, or even the full slides.
Connect with people when you’re back at home
If you didn’t connect with people during the event, sometimes connecting AFTER the event is easier. You can look at the conference hashtag. Look through the business cards you collected. See the conference program and look at the bios to see who is on social media.
Create and/or share resources
If you didn’t have resources to share at your talk, if there are things you want people to know after the fact, you can create a graphic or handout that is shareable on social media or a page on your website.
Celebrate other people
While you can post about your own talk, you can also post about your panel and thank the conference and event organizers. If you want to participate in the conference community but not want to talk about your own talk, you can celebrate others instead. It’s a great opportunity for PIs to celebrate their lab members or grad students who are at the event. There are so many ways to celebrate people instead of yourself, if that feels comfortable or more exciting for you.
These don’t have to be professional shots. A messy desk shot or photo of you working on your slides or going over your notes on the plane. Something that feels quick or easy to you.
Take pictures during the event
Snap a photo of things you see, people you meet, friends you catch up with. Ask someone to take photos of you while you’re speaking or pose at the conference.
You could record a video of your talk
This can be before, during, or after the event.
You can record a video about your talk
Record a short video introducing your talk and the main takeaways. This video is especially for people who couldn’t be there live for your presentation.
Record some b-roll
If you like video, record b-roll video. Take a sip of coffee, getting ready to speak, short travel clips, video of fellow panelists or friends. These might be put into a longer video or Instagram reel.
But these might feel like too much – so even though they are fun ideas, don’t be stressed if you do none of them.
Ideas for Your Online Presence Before, During, and After Your Talk or Presentation
The best time to share about your upcoming talk or presentation is before it happens. Some people find that their most engaged post on social media is announcing that you’ve submitted your abstract to speak (or your publication). People are excited by the possibility and what you care about. Telling your story of your upcoming speaking engagement is a great way to do that.
Sharing on social media can start early, but I don’t want you to think it’s the only way to help your online presence and the people coming to your talk. You’re going to explore many ideas today, but you don’t have to try all of them. I hope that there’s at least one idea that resonates with you and you’d feel comfortable trying it yourself.
When you submit an abstract for or are invited to speak
Add your website URL and social media handle to your bio. This will help people find you before, during, and after your presentation.
I’ve just submitted an abstract to speak at…
Announce that you’ve submitted – If you’ve been invited to speak, a good time to share on social media is when you’ve agreed or committed to that engagement. It’s great to add your social media handle and a link to your personal academic website if you have one, along with your bio. You might add that information to your CV.
Connect with people before you go
Once your talk is confirmed, you can add it to your website and you might take time to connect with your fellow panelists or event organizers before the event.
Conference Hashtag
If there is one, you can check out the conference hashtag and make plans with people who will also be at the event that you want to see, especially if you live in different cities or countries.
Business cards
If you have a business card, add your social media handle and website there is a good idea.
Share your talk on social media
When you’re sharing your talk on social media, people need more information than you expect. They need to know what your talk is about, when your talk is to know if they can attend, what the event is, and any link where they can learn more information. This is something you can share on any social media platform or across all your platforms.
Some professors hesitate to share their upcoming talk on Facebook where they may have a more personal audience, but these people are excited by what you care about when it comes to your research and how you choose to spend your energy. You might include , on all social media posts, any definition or story that helps people better understand why this talk or research matters to you.
Tag people or organizations that are related to your talk or event.
The conference hashtag can be added to your post about your talk but you can also add a hashtag that relates to the topic of what you are presenting on.
You can share the post about your talk before, during or after the event.
Create a graphic or infographic
If you create a graphic or share an image to go with your talk, a great resource is Writing image Descriptions on Accessible Social – which helps you create social media posts accessible for people with disabilities.
The next ideas are for things you can do while the event is happening.
Check out the conference hashtag, again
If you checked out the event hashtag, you might find that people weren’t using it. Once the event starts, you can start using the conference hashtag and check it out! See if there is a conversation you want to be part of, or an event you want to check out.
Be open about your online presence
The best thing you can do for your online presence while at an in person event, is to be open that you have a website or that you’re on social media.
Help people find and connect with you
You can make this easier for people by making a QR code that helps people go to your website, have this info on a business card, create a hand out with information or resource about your talk (that includes people need to your online presence) , or use an end slide in your presentation to help people connect with you after the event is over.
Resources to take home and share
When you create a resource like a handout or links /slides to share, that can go on your personal academic website. They can also be shared on social media using that conference hashtag to help people find this resource that you’ve already taken the time to gather.
Will this be recorded?
Ask if there is going to be a recording. Sometimes, there isn’t an official recording but you can ask if you can record yourself.
Stay connected once you’re gone
Connect with people you meet or you like and admire on social media, while at the conference. Helps others be more likely to learn about you.
It’s okay if you don’t do any of that too
I have never had time for any of that at conferences, personally. In person events can be overwhelming for me as an introvert. Because of that, I don’t have the brain capacity to remember things like take a photo, much less record some videos.
Anything I just talked about – some of those things can be prepped in advance others you don’t have to do live (you can do afterward)
Next are ideas you can do after your presentation or talk is over.
Whether there was a recording of your talk or not, you could always record your talk and slides using zoom, then post the video to your website or social media. There are options to share the full version of your talk, if you like to. You can just share the title slide, or full text version of the talk, or even the full slides.
Connect with people when you’re back at home
If you didn’t connect with people during the event, sometimes connecting AFTER the event is easier. You can look at the conference hashtag. Look through the business cards you collected. See the conference program and look at the bios to see who is on social media.
Create and/or share resources
If you didn’t have resources to share at your talk, if there are things you want people to know after the fact, you can create a graphic or handout that is shareable on social media or a page on your website.
Celebrate other people
While you can post about your own talk, you can also post about your panel and thank the conference and event organizers. If you want to participate in the conference community but not want to talk about your own talk, you can celebrate others instead. It’s a great opportunity for PIs to celebrate their lab members or grad students who are at the event. There are so many ways to celebrate people instead of yourself, if that feels comfortable or more exciting for you.
These don’t have to be professional shots. A messy desk shot or photo of you working on your slides or going over your notes on the plane. Something that feels quick or easy to you.
Take pictures during the event
Snap a photo of things you see, people you meet, friends you catch up with. Ask someone to take photos of you while you’re speaking or pose at the conference.
You could record a video of your talk
This can be before, during, or after the event.
You can record a video about your talk
Record a short video introducing your talk and the main takeaways. This video is especially for people who couldn’t be there live for your presentation.
Record some b-roll
If you like video, record b-roll video. Take a sip of coffee, getting ready to speak, short travel clips, video of fellow panelists or friends. These might be put into a longer video or Instagram reel.
But these might feel like too much – so even though they are fun ideas, don’t be stressed if you do none of them.
In today’s digital age, ensuring student safety online is a top priority for both parents and schools. Technology has opened new doors for enhancing student learning and engagement, but it also requires thoughtful strategies to ensure students remain safe.
As schools embrace these technological advancements, both parents and administrators must work together to implement safety measures and address the evolving responsibilities that come with digital education. Experts from the Association for Educational Communications and Technology (AECT) share their insights on how to navigate these opportunities effectively while keeping students safe.
Evolving safety protocols
Cathy Leavitt, an instructional technologist and AECT member, explains that schools have increasingly adopted tools to safeguard students on digital platforms. “There are great apps and software that record what children are doing on devices,” Leavitt notes, emphasizing the importance of tools that monitor and restrict access to harmful content. However, technology alone isn’t enough. Leavitt stresses that digital literacy is vital to fostering a safe online environment, teaching students how to navigate the digital world responsibly.
The importance of digital literacy
Bruce DuBoff, Ph.D., past president of the NJ Association of School Librarians and nominated Ethics Officer for AECT, identifies a gap between today’s digital skills and the safety practices needed in schools. “We live in a world rocked by Future Shock,” DuBoff says, which describes the rapid technological advancements that have outpaced current educational approaches. He advocates for early education in ethical online behavior, with librarians playing a pivotal role in integrating technologies like podcasting, game design, and web development, which not only enhance learning but also ensure safe online engagement.
Dr. DuBoff argues that the biggest threat isn’t Artificial Intelligence (AI) but the social media algorithms that create information silos, limiting students’ exposure to diverse viewpoints. By educating students on the risks of these algorithms and promoting digital literacy programs like Common Sense Education’s Digital Citizenship curriculum, schools can better equip students to navigate the online world safely.
The role of parents
Parental involvement is essential in maintaining online safety. Leavitt advocates for parents to monitor their children’s digital activities, even if it might feel like an invasion of privacy. She calls for a “unified approach” between schools and parents, with regular communication to ensure parents understand the risks their children face online. Schools play a crucial role by educating parents as much as students and providing ongoing resources to reinforce safe practices at home.
Cybersecurity and administrative challenges
As schools adopt more digital learning platforms, cybersecurity threats such as data breaches and cyberattacks have escalated. Leavitt points out that strong security measures such as two-factor authentication and regular updates are critical to safeguarding student data. However, these measures introduce additional challenges for school administrators, who must balance tight budgets and manage the growing costs of technology maintenance and staff training. Schools need to allocate resources strategically, ensuring that cybersecurity is prioritized without unnecessary overspending.
Moving forward
Keeping students safe in the digital world increasingly requires collaboration and a unified approach between parents, teachers, and administrators at schools. Open communication between all three groups from a common framework of understanding provided in comprehensive digital literacy programs combined with strong cybersecurity measures are essential to creating safer online environments for our loved ones while managing the administrative challenges that come with these advancements.
How can online learning programmes help tackle systemic global injustices with creative pedagogies? How can universities build effective educational environments and pedagogies to support critical thinking and vigorously challenge contemporary forms of racism, colonialism and inequity?
These are some of the questions I have reflected on over the past almost 14 years of teaching at the University of Edinburgh. In 2011, I embarked with colleagues at the School of Social and Political Science to develop our school’s first fully online distance learning MSc postgraduate programmes, partnering with an interdisciplinary team spanning the three Colleges of the University to co-create and co-teach the MSc in Global Challenges. Addressing global development, health and environmental inequalities, with case studies spanning an array of countries, this programme had students from all over the world. The insights and trajectories of our students have been deeply inspirational – many of our students have gone on to do PhDs, work with United Nations organisations, embassies, non-governmental and humanitarian organisations and work in other kinds of practitioner and research careers. In this blog I reflect on the philosophy of the teaching and learning approach we have nurtured – and associated critical conversations about pedagogy.
We had support from a Principal’s Teaching Award (PTAS) to explore student learning experiences and reflect on our teaching practices, and in 2016 we published an article: ‘Decolonising online development studies? Emancipatory aspirations and critical reflections–a case study’. At the time, it was one of the few critical pedagogy studies to think through ‘international development’ teaching and the risks of replicating colonial logics in online learning modalities (and how to try to counter these). It proposed a critical framework for analysis that took into account barriers to social inclusivity – including the politics of language – that shaped participation dynamics in the programme. It also considered debates regarding critical development course content, rethinking possibilities for bridging counter-hegemonic development scholarship with practice-oriented approaches in a range of social contexts. Our analysis unpacked tensions in tackling intertwined institutional and pedagogic dilemmas for an agenda towards decolonising online development studies, positioning decolonisation as a necessarily unsettling and contested process that calls for greater self-reflexivity.
Some years ago online learning initiatives were treated with suspicion as a technology craze that could not truly build effective communities of critical learners. This is no longer the case, generally speaking. Our online students have carved out sophisticated learning paths while interacting with ambitious courses – sometimes in live discussions and sometimes in asynchronous discussions that built incredible communities of practice. But there are important online learning-specific pedagogic points to keep in mind, as course instructors craft and adapt approaches to support individual and group learning.
One is the risk of re-entrenching problematic dynamics of imperial knowledge production, even when intentions are to do exactly the opposite. There is a need to ensure that online learning platforms grapple with colonial legacies and tendencies – including biases that are easily replicable in virtual technology platforms. It is increasingly recognised that ‘decolonising’ is not simply a matter of ‘bringing in’ authors from Global South countries in reading lists. It is also a matter of ensuring that the underpinning pedagogies, assignments, and learning strategies themselves tackle systemic biases that have often shaped the field of ‘international development’ – and doing so from the outset. This may mean inviting students into at-times uncomfortable conversations about ways of understanding histories of dispossession, or ways of thinking about and governing societies; and ensuring that early course activities trouble assumptions – including about what ‘development’ is/means to different people and whose values are prioritised or overlooked. Some students might not normally read the writings of those who fought during liberation wars against colonialism, for example, but might find such readings different and transformative. There are a range of other possibilities, too, from changing the way that case studies are framed – for example, starting with stories of heavily oppressed peoples instead of starting with the technocratic logics of United Nations and government reports.
Despite global talk of ‘decolonisation,’ there has been a tendency for globally renowned development academics from wealthy countries to dominate reading lists. We have tried in our courses to challenge this – and ensure that activity-focused coursework and online case studies challenge hegemonic assumptions in mainstream policy literature and development discourse. Some of the reflections on our pedagogy were also discussed in a wider influential review article by Shahjahan et al (2022) entitled ‘”Decolonizing” curriculum and pedagogy: A comparative review across disciplines and global higher education contexts’, which notes that ‘decolonization’ has been very differently treated by different educators. Our pedagogy work has also been part of a wider conversation in the scholarly literature on how “precautions need to be taken when incorporating non-Western knowledges into Western universities to avoid mishearing, misrepresenting, exploiting, and decontextualizing them” (Lau and Mendes, 2024; see also Spiegel et al, 2024).
Relatedly, there is a need to be cautious of ideas about “transfer of knowledge” and instead to embrace values built on reciprocal sharing of knowledge in educational practices (see also Parmentier, 2023). Furthermore, attempts at decolonising development education requires attention to the link between learning strategy and wider institutional practices, including heeding inequities in admissions processes and language barriers in higher education. Our work in developing new online learning pedagogies is just part of the story; we have also been interacting closely with university admissions offices on strengthening approaches to make admissions more inclusive. This has included greater recognition of practitioner qualifications and also, significantly, some modifications in how English language testing requirements were addressed in some of the countries affected. This was especially important in contexts where applicants had demonstrable English language proof, from institutional and/or university experiences, but lived far from test centres and could not afford testing.
Our article ‘Decolonising Online Development Studies?’ had a question mark in the title, alluding to the ambiguity of interpretation and the uncertainties that may play out over time. It was cited in other PTAS-awarded studies led by other staff members at UoE, supporting further analysis of specific techniques for building online learning communities (see Wood et al, 2021) How these ideas are to be taken forward is an ethically important conversation that relates to the very core of what education seeks to do, requiring ongoing attention to the interplay of values, philosophies, curricula and teaching techniques.
Dr Sam Spiegel is the director of the Global Challenges MSc programme at the University of Edinburgh, where he serves as the Deputy Director of Research for Knowledge Exchange and Impact at the School of Social and Political Science. He is also a senior lecturer at the Centre of African Studies and has published extensively with colleagues in Zimbabwe and in other regions of the world on migration, displacement, borders, critical pedagogy and social change.
I love virtual events. Maybe you do too. But it’s okay if you don’t. As my guest on The Social Academic, Dr. Julia Barzyk said, “research is becoming virtual first.” Virtual events are here to stay when it comes to academics and researchers.
Your online presence can enhance how you experience and interact with people at conferences and events. This is true for both in person and virtual events. But today, I want to chat with you about what to do for your online presence when you’re attending or presenting virtually. In this blog post:
Tell people you’re attending the virtual conference or event
Sometimes, professors hesitate to tell people you’re going to a conference or event because it feels self-promotional.
But, actually, when you share you’re headed to an event (even when it’s virtual), you help a lot of people. You can help your
Colleagues
Students
event organizers
Speakers
There are also people who are anxious to join the conversation. Conference attendees sometimes wait for someone, anyone else to use the conference hashtag on social media first. I get that. It can be hard to start a conversation.
When you think about the people you have the potential to help? Thinking about those people helps the time I’ve put into crafting a post be a lot more meaningful. My professor clients have found that’s true for them too.
Here are a few places you can share you’re headed to a virtual event:
Social media
Your website
Mentioning in person
Tip: The most dynamic way you can improve your online presence and your presence at any event you’re presenting at is by improving your speaker bio.
Watch my video on speaker bios with Dr. Echo Rivera
Share about the specific talks you’re presenting or attending
When you share the talk you’re presenting specifically, it helps people know if they can attend. If they can attend (or even if they can’t), it helps people share the event with others who may be interested. Like their grad students.
Sometimes conference programs are hundreds of pages and multiple days, with concurrent sessions to choose from. I love that virtual events tend to come with options to plan your schedule in advance.
Let’s say you share your talk on social media too. And, you use the conference hashtag. Only a small percentage of the people presenting are using the conference hashtags (or posting about their talk at all). Already it’s more likely you’ll get eyes on your event.
When you share the details people need to know if the talk is right for them, things like
What your session is about
The time and date you’re presenting at
Where people can find more info
It makes a huge difference for people to have ease when learning about your particular event. Some professors make a graphic on Canva, but virtual events tend to create graphics for you. So it’s a good idea to log into the conference platform early to see if there’s a visual way for you to enhance your social media post about your talk. It’s also worth asking the conference hosts if that’s something they plan on having to avoid unnecessary labor (unless you love graphic design, in which case yay!).
I’ve also worked with a lot of professors who host or moderate events. Sometimes they have multiple events and presentations at the same conference over several days. There’s an inclination to not share their own thing, so it’s okay if you find comfort in sharing the thing you’re hosting instead. It makes a big difference for the panelists or speakers at your event.
The truth is, people often wait to share about themselves until the last minute (if they ever do). I think that’s often because of either imposter syndrome or time. As a host, you care about this. And you can help make it easy for the speakers at your event to share with ease when you tag them. It’s much easier to repost than to craft it themselves.
Tips for your social media post reach the right people
Use the conference hashtag using #CamelCase where you capitalize the first letters of each word
Use up to 1 other hashtag related to your field at the end of your post
When you have a link where people can learn more info about your talk or event, please know that most social media algorithms downgrade how many people it shows your post to when you include a link in your post. When you have a link to share, one way to do that is by including the link in the comments or replies of your post. For Twitter/X, you can include the link in a thread.
At virtual events, connecting with people in ways that are lasting can actually be easier. That’s because virtual events have virtual platforms where you can have a profile, get a link to click on to find someone’s social media or website, or download their slides/resources. Virtual events may have networking sessions, pre or post events, and ways for you to stay involved.
Most virtual events have a space for you to create a profile. Your profile helps people see you and get to know who you are. And when you update your profile early (like when access to them opens), you give people opportunity to learn about you as they’re updating their own profile.
One way to connect with people in advance is by adding an invitation in your bio. For example:
Adding a scheduling link and inviting people to meet you for coffee
Adding your email and inviting people to contact you if they are interesting in collaborating or networking
Some conferences have space for you to create your own virtual event (like a hangout with a shared topic of conversation).
There are also asynchronous ways to feel like you’re part of the community. For instance, the option to ask a Question to all attendees, or to create a poll. Some virtual conferences have games you can participate in. Or a scavenger hunt.
I love that virtual events can often create better environments to communicate with speakers as compared to in person conferences. When you’re in person, you have what, 10 minutes before your next session starts? Virtual allows for asynchronous options, giving you opportunity to ask questions to speakers before their session (even when you can’t make it live). There’s even space for speakers to upload resources and share links for you to take home.
When their session has ended, the chat space often stays so people can engage in conversations when watching the replay. And actually, don’t wait for someone else to do it first. If you’re at a virtual even and you see that no one has said anything in the chat (after the event has ended), you can start by thanking the speaker. You can build meaningful relationships with people virtually even when you don’t have a specific conversation or feel unsure of what to say at the moment. Every relationship doesn’t need to be built on something “big” or “deep” or “collaborative.” Do what feels natural.
Virtual events allow us to have more control, even when it comes to our schedule. I love the flexibility and accessibility they create for academics and researchers. And I know that for some people they’re maybe not your cup of tea. And that’s okay.
Whether you prefer virtual or in person events, there are ways for you to connect with people in meaningful ways online. And there are ways you can have agency with your online presence to help the people at that conference better know who you are and what you care about.
Your online presence is a great way to share your research, teaching, and academic life. To find collaborators and make lasting connections. And I want that for you, if it’s something you’re curious about for yourself.
There are a lot of misconceptions about what your online presence should look like as a professor. And it stops people from feeling confident or comfortable showing up online, even when you know a strong online presence aligns with your goals.
Embracing a “One School” Approach for a Better Student Experience
Let’s draw a line in the sand. On one side, we have a university campus and its on-ground offerings. On the other side, we have the digital higher education space and the online programs that live within it.
Traditionally, this line has been stark and rigid, with universities treating the two modalities as separate entities with dedicated teams, technology, systems, budgets, and strategies.
The initial separation was, in part, driven by the perception of online education as a lesser counterpart to its on-ground equivalent. This view may have held some truth in the early stages of digital learning. But the division has come with a cost, as institutions have had to do double the work, which is inefficient.
We can all see that significant changes are underway. Traditional educational boundaries are fading, with online learning gaining respect and sophistication. There are online programs that outpace their on-ground counterparts in quality and rigor. We’re looking at a future where traditional, hybrid, and online modalities are integrated, balancing both quality and accessibility.
As we leave the comfort of land and head out to sea, embracing a holistic approach is the way forward for universities.
Separation Comes at a Cost
The traditional division between on-ground and online learning modalities increases costs and complicates operations for institutions, weakening their ability to present a unified, powerful brand to prospective students. Here are a few of the pain points:
Fragmented Systems
Multiple Platforms: Utilizing different customer relationship management (CRM) systems, student information systems (SIS), and learning management systems (LMS) introduces inefficiencies. Each platform requires its own set of training, maintenance, and integration protocols. Those protocols often don’t integrate well, either.
Increased Costs: The need to support various tech stacks and administrative systems significantly drives up operational costs, as resources are duplicated across the board.
Conflicting Marketing Strategies
Brand Fragmentation: With separate marketing teams for its on-ground and online programs, an institution risks sending mixed messages to potential students. This can lead to brand dilution and confusion about what the university stands for.
Measurement Challenges: Disparate strategies make it difficult to track and analyze the effectiveness of marketing efforts. This makes the decisions on where to invest marketing dollars effectively difficult.
Diluted Resources
Split Focus: Dividing an institution’s time, talent, and budget between its on-ground and online initiatives means neither receives the full investment needed to thrive. This can result in underperforming programs that fail to meet their potential.
By managing resources under one unified strategy, universities can maximize the impact of their educational offerings, ensuring that both online and on-ground programs benefit from full institutional support and cohesion.
Advances in Online Learning Have Closed the Quality Gap
Technology is rapidly advancing, and higher ed is keeping pace with the changes. As institutions become more skilled at applying learning technologies, the following shifts have occurred:
Tech Innovations: Cutting-edge technologies have enabled more interactive and engaging learning environments. Tools such as virtual reality, augmented reality, and artificial intelligence (AI) are being used to enhance classroom interactions and provide personalized learning experiences at scale.
Instructional Design: Modern instructional design tailors course content for digital consumption, optimizing learning outcomes. This involves structuring courses to leverage digital tools effectively, ensuring that the quality of online learning is equal to that of traditional classroom learning.
Faculty Training: Universities have increasingly invested in training faculty to excel in online settings. This includes equipping them with the skills to use digital tools effectively and to engage students who are not physically present.
Today, online courses match on-ground courses in their rigor and depth and offer the flexibility and accessibility that modern students demand. It’s a win-win. The shift isn’t just about maintaining academic standards; it’s about enhancing them to make education more inclusive and adaptable to students’ varied lifestyles.
The Case for a “One School” Strategy
As the distinction between online and on-ground academic quality becomes murkier, more universities are beginning to embrace a “one school” strategy. This holistic approach integrates online and on-ground modalities into a single, unified brand, ensuring a seamless and coherent student experience.
It’s kind of like how my son doesn’t see the athletics department, student advising, and his faculty members as being on different teams with different budget sources. They all make up one thing — his university and the way it feels to be a student.
By operating under a single brand, universities can streamline their processes, unify their messaging, and bolster their identity, enhancing their appeal in a competitive educational market. The unified brand experience provides students with a consistent set of resources and support mechanisms, which proves crucial in building trust and satisfaction.
The shift toward a one school strategy also aligns with the evolving preferences and expectations of students, particularly their growing desire for flexible learning environments. Modern students increasingly favor hybrid experiences — asynchronous learning modules combined with synchronous meetings. This allows them to manage their schedules while benefiting from real-time interactions.
Adopting this approach not only improves the overall experience for students but also positions institutions to more effectively manage their resources, enhance their operational efficiency, and strengthen their academic offerings across the board, redefining the educational experience to be more inclusive and adaptable to today’s learners.
Adopting a one school approach helps universities accomplish goals such as the following:
1. Establish a Unified Systems and Technology Stack
Currently, the existence of different application systems for different modalities often leads to disparate experiences and management challenges, increasing the risk of students falling through the cracks. A unified technology stack can address these issues, fostering a more integrated and seamless educational environment.
Using the same CRM and SIS systems across an organization can significantly streamline operations in all areas, from marketing through student retention. This unification not only reduces operational costs but also consolidates institutional data, enabling more effective tracking and support of student activities.
2. Create an Integrated Marketing Strategy
Universities often work with multiple marketing agencies that compete against each other using similar keywords but with slightly different visuals and landing pages. Bad idea. This not only dilutes the marketing efforts but also creates confusion for students who are comparing programs.
An integrated approach helps streamline these efforts, ensuring a cohesive, clear marketing message that effectively attracts and retains students.
3. Align Academic and Enrollment Calendars
A particularly troubling symptom of separate identities within a university is differing enrollment calendars for online and on-ground offerings. Online programs typically offer more start dates throughout the year.
With a single enrollment calendar, however, universities can eliminate this confusion and simplify the experience for students who might engage in both modalities. Additionally, as faculty members frequently teach in both online and on-ground formats, a unified calendar ensures that all students have equal access to faculty resources, regardless of the learning format.
A Note on Organizational … Resistance
While the theoretical benefits of integrating online and on-ground educational modalities are clear, the practical implementation can face organizational resistance. This stems from the “this is the way we’ve always done it” mindset, presenting real challenges in terms of system integration and cultural adaptation.
Addressing these challenges requires a strategic approach and readiness to tackle potential roadblocks. Here are a few things to keep in mind:
Data migration from separate systems can quickly become a miserable task. Institutions should consider a phased integration plan with substantial buy-in from technology teams. Prioritizing key areas and establishing a unified data strategy can streamline this process.
Faculty and staff who are accustomed to operating within separate models may have concerns about changes to their job roles, security, workload, and work quality. That’s natural. Engaging stakeholders early, providing clear communication, and offering comprehensive training are important for easing this transition.
Merging marketing strategies might initially increase confusion. A deliberate process beginning with a comprehensive brand audit can help align key messages and value propositions. Starting with a unified marketing plan that leverages institutional strengths can facilitate smoother consolidation, guiding teams toward a cohesive strategy.
You Don’t Have to Implement the One School Model Alone
Starting the journey toward overhauling the outdated model and creating a unified experience can be complex and challenging, but you don’t have to navigate it alone.
Archer Education is equipped to empower your institution at every step with our growth enablement approach, offering expert guidance in storytelling, technology, audience insights, and data analytics to support a seamless transition to the one school model. Then, once things are up and running, you’ll have the internal knowledge and capacities you need to cast us out to sea.
Contact us to learn more about how we can help you integrate your educational offerings and maximize the potential of your institution.
Your online presence creates a legacy for your work and supports your professional goals for your research, teaching, and leadership. And yes, you probably have been putting it at the bottom of your to-do list… Join us and let’s change that!
This Q&A was hosted by Ana Pineda, PhD, of I Focus And Write on October 10, 2024.
Introduction
Ana: This happens a lot to me too. Just quickly for the rest of us watching the recording. I started the recording a bit late, but I was introducing you to Jennifer Van Alstyne, and she’s the expert on having an online presence, not only academic, but personal branding, especially for academics. Although I think your profile goes much further and you all should start following her, and I will send you some links later for her social media, her channels, her website.
I discovered [Jennifer] very early on in this business and something that I hope we are going to speak more about it, I was struggling with my, my online presence as an academic and also as a business. I thought, “Ah, Jennifer one day she, she should come and tell us more. I teach you, this is something I encourage you all when you want to connect with someone, send them an email, send them a message in social media, tell them what you would like to maybe have a coffee with them or organize something with them. And that’s it. This is how Jennifer and I contacted and now she’s here talking with all of you and I’m super excited. Thank you. Jennifer, do you want to tell us a bit about you to start?
Jennifer: Hi everyone. I’m so happy to be here and to talk with you all. Let’s see, I have been helping professors one-on-one with their online presence since 2018. And it really started off as, as thinking that I would help with websites specifically, but most of my clients needed help with more than just their website because being online isn’t just about having a website. You can actually be online without a website, too. And so really figuring out online presence wasn’t a one size fits all solution. A website wasn’t going to be the answer for everyone helped me evolve my business over time.
Now, it’s been like, what, six and a half years and I help people with websites, social media, and bio writing. And really I’d say our work is about confidence. Our work is about the confidence to be able to show up and to feel like you’re worthy enough, and that you deserve space online. I love getting to help people with that.
Ana: Oh, so nice. And I love that you linked to, to this, to the aspect of feeling confident because I was telling to Jennifer like, I think 90% of my audience, of you here, of our students suffer severe imposter syndrome, and this feeling that we are not good enough. And I see that for me, but also probably for many of you that here, this stops us from showing up online and sharing our words. We always feel, I sent an email today with some of those thoughts. The, “who am I to say this on LinkedIn,” or, “am I bragging if I’m sharing this paper that got published.” Something also like, “What is this person going to think when it says that I post this,” right? Something some of my students say is I think on that teacher I had once or something a supervisor said that you had 10 years ago. Sometimes you still have these thoughts of, “What is this specific person going to think? And this stops us. It truly stops us. I hope that also for all of you that you live with some ideas of how to stop these imposter thoughts when it comes to your online presence today. Love it. So for today, it’s a, Jennifer told me, I love interactive sessions and we need your help. Please, we need your help for the, of course I have questions here ready for Jennifer, but we would love to hear your questions.
Jennifer: I have a question if that’s okay for everyone who’s listening. This is one of the questions that I, I like to ask people when we start working together because it really is different for everyone, no matter where you are on feeling imposter syndrome, no matter where you are in your career.
How you feel about your online presence is, is very internal. It’s very personal. So I’m curious if 0 is like, “I don’t have an online presence at all,” and 10 is like, “I have a great online presence, I’m really confident in it. It’s the exact online presence I want.” Where are you on that range? From like zero of no online presence at all to 10, amazing online presence.
How would you rate yourself? 4, 2, 3. Yeah. Quite low. Good. This is very, very normal. Very normal to feel like maybe there’s a lot more you could do or maybe want to do to have a stronger online presence.
I’m curious, those of you who feel like you’re on the really lower end of the scale, 0, 1, 2, 3, I’m curious, have you done something for your online presence already or is this like, “There’s a bunch of things that I want to do that I know I’m not doing and I really don’t have an online presence at all.”
Where are you thinking when you’re at the lower numbers? Is it more about actions that I haven’t taken or actions that I’ve taken that don’t feel like enough?
‘I think I’ve tried a lot.’ Yeah. Oh my, ‘the university forces me to,’ I love that answer. For a lot of people that is perfect. Yeah. Okay.
I just wanted to show even though we’re all here and we’re all here together and there is a range for where people feel for your online presence, my hope is that by the end of this workshop you’ll feel like there’s at least one small step that you can take to improve that in a way that’s really meaningful to your life. If not more. My hope is for more, but at least one.
‘I haven’t done anything because I thought why do I have to be online?’ Well, we’ll chat about that. It’s different for different people. So, saying that you have to be online for your research, you have to be online for a job market or you have to be online for, you know, any specific reason. It’s not going to work for everyone. And finding the true reason (or reasons), it’s going to be helpful for you. Hopefully we can get closer to that today as well.
What are reasons scientists and academics should have an online presence?
Ana: Oh, I love that. And actually that is how I would like to start. So what are the main reasons, Jennifer, that you say why you should, everyone have an online presence? Maybe there are a few things that you think, oh this situation, these moments, you really need to, to work on this.
Jennifer: Well, I’ll tell you why I thought when I started people should have a stronger online presence. I really thought that if you put your publications online and you create a way to help people find them, that more people from your potentially really niche topic would be able to read them, engage with them, and share them.
And that’s true, but that’s not actually a motivating reason for the majority of people that I work with. I would say for most of the professors that I work with, they want to help more people.
They want to help more people. They want to invite opportunity for themselves, but not just any opportunity. They want to invite aligned opportunities aligned with their research, aligned with their values, aligned with what they want to be focusing their time on.
Attracting opportunities is all about finding the right people. It’s about making sure that people can see and engage with what you share. That can potentially lead to greater connection, collaboration, or a long-term working relationship. I would say it’s mostly about people and making sure that that connection is possible even when you’re not in the same space.
Ana: Oh, I love this. And actually, you know, I mainly started using as online presence, let’s say Twitter, on social media. And I don’t know if you, you also said this, but in the past there was some, they did some study and they saw that the more people tweeted about papers, than the more citations they have.
Jennifer: Yes, that is definitely true. It’s also a bit limited in how we think about it.
Ana: Yes.
Jennifer: Yes, more people will see your paper when you share it online. The question is, is it the right people? Is it the right timing? Are they still going to see it after your one post?
There’s so many ways that we can share publications, really thinking about who we want it to reach and how we want to be able to help people with the hard work we’ve already done makes a really big difference for how we show up online.
So yes, always sharing your work gets more citations, gets more readers, which is great. My hope is that it’s really engaged readers, aligned readers. Readers who could potentially cite and use your work.
Jennifer: So I’ve actually gotten more narrow in my focus for who I’m hoping to reach in my work with professors.
Ana: Yes, I love that. And actually, it was later on that I think there was another paper that also, like you said, it was like, “more citations, really, but what was then the impact of this effect?” But what they saw is that the big impact in the end, like you said in people, in networking, in collaborations, in relationships. And this is really beautiful.
Lenny says here, ‘they trying to build multidisciplinary approach of a problem, building a network is the only way and networks are so important, right?’ Networks of the right people, like you said. I love that. Yeah. So good.
Why do professors want a website, social media, or blog?
Ana: And continue with the why Jennifer. I would also like to know why your clients come to you. So do they come, do they want a website? Do they want social media? Do they want blog? What is it? Tell us more please.
Jennifer: I would say most people come to me because they want, or are thinking about a website. Oftentimes it’s something that they’ve wanted for a long time. Maybe they tried to do themselves or did do themselves, but it isn’t meeting their needs.
My most popular service is like a big website plan where we either redesign or create a website that really meets their long-term needs. That takes in-depth interviews, I mean we spent about five hours talking before I even start planning the website. That’s because for a lot of people, their needs are are so nuanced. And we really get to understand what’s going to be exciting for them, what’s going to be engaging for the people that they hope their research or their teaching research reaches.
And then some people also have different areas of their life that they want to be able to share on their website. A lot of people also come to me because they want to bring together multiple identities into one personal academic website.
Or, occasionally a website that works for both your personal website and your lab website.
The website that’s right for you doesn’t necessarily look like the website that was right for someone else. That’s why professors like to work with me, cause we find that together. They feel like they don’t have to do it alone and if they don’t want to. They don’t have to touch the website themselves, they can just have it done for them.
So especially the people a bit later in their career, like to be a little bit hands off. People who are early career researchers, we get more involved and do more things together. So yeah, it’s really fun. We customize it to what best meets the professors need.
Ana: Yes, I love that also that you said it. Every need will be different, right? And I think that’s the problem with university websites, that they are very standard first and you don’t have much there to say. So actually, if you have any questions about websites right now, please share it in the chat. So maybe we can go through there.
Holly has posted a a question, Jennifer. Maybe you can read it.
Professional website vs. Academic website vs. Lab website
Jennifer: [Holly]: ‘What are the main differences between a professional website vs. an academic website?’
I’d say there, there’s not really one. I mean it’s just the label that we’ve called the website that is meant to represent you. So, if you as a person feel like your professional identity is different from your academic identity, which is true for many people, sometimes those people actually prefer two websites.
Or they prefer to focus their website on just their professional identity vs. their academic identity. When I say that, it’s more about the audience that you hope comes to the website. If you’re hoping to mostly focus on other academics and researchers, you might have academic content there even if you have a separate professional life and maybe you’re picking and choosing what goes on there. But overall, they could be the exact same website. You could have the same label for it. It’s more how you think about your own identity, if that makes sense.
Ana: And yes, jumping in the to the effort example, I find something really useful of websites that you can attract like stakeholders, right? Like people more like maybe policy makers or companies who might be interested in applying what you are working on or, or the press, right? More for science communication. Do you then recommend to have like one single website but maybe with different sections or apps? How, how do you recommend people to deal with that?
Jennifer: I always recommend one website when possible. The websites I recommend separating out are if you have a research lab where you’re going to be highlighting your team, oftentimes the professional/academic website, the personal website version of that. It makes better sense when it’s separate.
That’s not to say that a research lab website can’t support a personal identity. It’s just that the website that you may want to build out for yourself, maybe as extensive as the research lab website, but highlighting different things. I often, often recommend separate personal website and research lab website.
In terms of consulting or like a professional identity that is separate from an academic one, I often don’t recommend dividing it. Now, if you have a business that is like officially registered, you may have to divide it for like legal reasons for. Maybe for a Terms and Conditions page or a Privacy Policy that is specific to your country.
But for most people I would say that that one website works. You can have two in one. Adding a Consulting page, adding a Services page to your academic website can really enhance how people who are at NGOs, at corporations, at other universities, at federal and foundation funders. All sorts of people like publishers, people that are outside of academia, or outside of your institution will be able to better understand you and your services and your consulting. How you approach those things from the academic pages on your website as well. I don’t typically recommend splitting your identities when possible.
It’s also easier to manage one website. So less less work overall.
Stories about opportunities from your online presence
Ana: Yeah. That’s great. And actually I was wondering, do you have any win story of people after making their websites for us? We love those.
Jennifer: I’ll be really honest and say that I’m bad at keeping up with professors that I’ve worked with after the fact. But when I have, I get really delightful stories. So one of them, this is just like a few weeks after we’d launched his website and we were adding something in. We were meeting again live. He told me this funny story that he was just at a conference in his field. This was someone who was on sabbatical this year, so he wasn’t engaging as much with the research community. He was working for the federal government at the time for the year so he hadn’t been super engaged in the research community.
When he was at this conference and someone came up to him, they recognized him, like they’d seen his photo. They said, ‘I’ve explored your whole website, I learned all about you. I would like to talk with you about a job offer.’ Now my client was not job searching, he was very happy in his position. He had his next few years very planned out. But just the fact that someone knew so much about him, about the things that he cared about and brought this actually quite aligned conversation into an actual meeting space in person so soon after the website was launched was shocking.
Also, a PhD student whose dissertation was requested by a national publication. Like they wanted them to do a writeup for a national publication just a week after launch. That’s another example of opportunities that can just come essentially as soon as you have a stronger online presence.
But those are really kind of short-term things. And the long-term things that I care more about are really about how you feel about sharing what you do.
Most of the professors that come to me, no matter where they are in their career, I wouldn’t say it’s necessarily imposter syndrome, but there is a feeling that people might not care. Like, you can know that your research is really good, you can know that you’re respected, you can know that you have people who care about you and still feel like there’s not someone who will care when you celebrate something that might feel small in comparison to other things. Or, that might feel big but almost too overwhelming to share.
What I like about working with professors is that by the end of our work together, there is this transformation of, “I deserve to have this space.” Like, “I deserve to take up this space and when I take up this space, it helps more people. It helps more of the people that I’m already trying to reach with my research. It helps more people and more students that I’m teaching,” find maybe the network or connection that they’re hoping to. There are ways to help far more people than just yourself with your website or with your online presence.
Ana: Yes. This is so nice. Connecting how you can help others is a big thing. And you just pointed also to the students, it is said that many of my colleagues, especially those that have websites, they’re also very popular with students who want to do their master thesis with them.
Jennifer: Yeah.
You can have a website for your teaching (even when research isn’t your focus)
Ana: And and that’s really nice, right? That you are also sharing your work and students can find their passions thanks to that too. Eh, love it. Oh, there are some questions.
Jennifer: Before we jump into questions, I just wanted to say that I’ve had clients who are very research focused with their website and I’ve had clients who are very teaching focused with their website.
And you can be both, but some people who are more teaching focused in life sometimes feel like they don’t deserve that same space online. But teaching resources are so valuable for students, for other faculty, for other graduate students or PhD students who might be starting to teach in your field.
Oftentimes when we get into those interviews about: What can we create with your website? How can it change and impact your life? We find really nuanced ways that it’s going to be meaningful for you. Whether it’s creating a Recruiting page or sharing a Student Internships list. There’s just so many options for how to talk with and connect with your students through your online presence. If you want to.
Having an online presence when your research is about sensitive topics
Ana: Yes. So nice. Yes. So there are some questions coming in. So, something that was asked, “How can we deal with being out there online when we research sensitive topics such as police violence?”
Jennifer: Ah, that’s a great question. Actually, one of the examples that we can look at today with Dr. Cheryl L. Johnson, she’s an early career researcher who works with violence and weapons and guns, especially juveniles who carry weapons.
Sensitive topics is something that makes a lot of people stop in whatever actions they’re taking to have a stronger online presence. Part of that is for self-protection. Part of that is also knowing the reactions that people might have based on what you share.
Whenever you have a sensitive topic, I really want you to think about the people that you want to help. Think about the people who really you do need to reach rather than thinking about all the people you want to avoid focusing on who needs to see your research to make that difference. That’s the introspective part that I recommend starting with.
For many of the professors I work with who have a sensitive topic, I would say that is another reason why people come to me to work together. We have found that sometimes posting on social media feels less safe. There are some spaces online that feel less safe and that maybe they don’t want to explore at this time.
Whereas having a stronger online presence, it doesn’t mean that it’s necessary to be on social media. And so we found what they felt and we felt together were safer options was through having their personal website and through having a LinkedIn profile that was filled out to a point where it would show up in Google quite easily and people would be able to find them based on that particular research topic online. But, they wouldn’t feel like they had to post about their topic specifically inviting potential negative reactions in order to help people find them.
If you’re someone who has a sensitive topic and you’d like to be talking about that online, I also want you to consider your safety, your personal safety, but also your emotional and mental safety and think about how you’d like to respond to things and come up with kind of like worse, like what you’re going to do in a worst case scenario. Like, let’s say you do post about a sensitive topic and it goes viral and you know, this is really bad. You’re getting, you know, messages and comments and it just feels so overwhelming. What are the steps you’re going to take at that time to make yourself feel safe to, to help yourself move past this hopefully momentary situation? Yeah.
Ana: Yes. And just for everyone also to realize that indeed in social media, people comment, but on your website you don’t need to activate any comments, eh?
Jennifer: Yes.
Ana: So that is, it’s a way of keeping yourself safe and it, so social media platforms, you can deactivate comments too, right? That nobody can comment on your posts.
Jennifer: You can, but I do want to say that deactivating comments, having, having a website, like not inviting comments doesn’t mean that you won’t get comments. People who feel really strongly about things may still email you.
Ana: Yes.
Jennifer: People will report you to your university. I just want you to know that anything you do or say online, it can be screenshotted, it can be shared, it may be reported.
This isn’t to create fear in you. It’s to let you know that universities typically do not do anything on the other end of that. They get reported to all the time and oftentimes, there’s not a lot that happens.
Ana: Okay, thank you. Thank you for that Jennifer.
When social media doesn’t feel authentic to your personal values
Ana: Now actually, you are making recommendations about social media. So indeed we have another question from Vidal: “What to do when our online presence does not feel authentic to our personal values, especially in social media, but our field is very much dependent on that?” Do you have any advice for this?
Jennifer: I wouldn’t recommend anyone be on social media unless they want to. There have been scientists and researchers for decades who have not used social media and still found connection.
But then you’d want to potentially be intentional about how you are connecting with people and keeping those long-term relationships in some other way.
I like social media because it means I can connect with those people and I can still message them or communicate with them at some point in the future, even if we haven’t talked in years. And so if you’re someone who’s open to being on social media but not posting, that could be a good way to still get that kind of interaction online.
But if it goes against your values, like I’m not going to ask you to change your values and your university shouldn’t ask you that either. In fact, universities sometimes come and ask me to do workshops and I have said no depending on what they’re asking because I won’t force any professor to accept the terms and conditions of a social media platform. You know, there are, there are some things that they just don’t agree with.
I’m also not going to force any professor to have a website if they don’t want one. I really think that it is a personal choice and there are other ways to create connection lasting networking in your field beyond social media, even if that’s the norm in your field.
Ana: Yes, thank you so much. And actually a couple of comments about that that I only realized later, right? That social media is a type of marketing, social media marketing, but it’s not the only one. Actually something very common with scientists is to do PR, public relations and speaking and going to conferences. This is also a powerful way of marketing that you are doing. I don’t know if in, if it is required for social media, but maybe what is required is to do more of this marketing. So you could also consider to, well go to conferences which are more scientific, but maybe also work more with the press in journals, interviews with the radio, maybe block platforms that publish blog posts. There are indeed, definitely there are other ways.
What is your online presence for professors and scientists?
Jennifer: Now when I say online presence, what I mean is that when someone goes to Google or another search engine, if they put in your name (or maybe your name + the area of your research), are you going to come up?
And when you do appear in search results, can they find what you hope for them to find quickly? What you hope for them to find is probably a bit about you, potentially a photo of you, contact information, your areas of research.
Now when you’re hoping to communicate with journalists in the press, you want to come up pretty high. Like you want to come up high in those search results. You want to make sure that they’re able to find you for topics that you actually want to speak about. You don’t have to have a website, you don’t have to have social media profiles in order to attract media attention. But you do have to, if you go to Google, you have to be findable with your name and also with your areas of research.
Ana: And actually I want to drop there a little tip for everyone. If you don’t have Google Scholar, activate it. Please do so because Google Scholar is from Google. So if you search your name in Google and you have a Google Scholar account, that will pop up, often quite high. And when we do this, actually if you, I hope you all know how to add Incognito window in your browser. Maybe just now do this exercise. Open an Incognito window if you know how to do it. Otherwise just open a browser window and Google your name and research and see where do you appear.
Tell us in the chat, I’m curious. Count the number of position and are you the number one, are you the number 10, you are not on the first page. We’d love to see how that is because if-
Jennifer: Yeah, let’s do that.
Ana: Yeah, if you are not high, definitely there is more there to do. But if not, indeed Google Scholar, please be sure everyone has it with a picture, it’s really with the papers that are yours because otherwise Google Scholar puts random papers. So have a, an updated Google Scholar profile. We would love to see that.
Ana: In the meantime Jennifer, we can see more of the questions that came in. Jacqueline asks, ‘Are there specific website hosts domain you can recommend? I’m always a bit concerned about hidden costs with publishing a website.’
Jennifer: Yeah. Easiest way to make a website for free or very low cost is Owlstown.
Ana: Love that.
Jennifer: Owlstown is run by my friend Dr. Ian Li. He wanted to help more professors and scientists be able to create a website with ease.
And when I tell you it can go up in as little as 15 minutes, like if you start it now, it could be done by the end of our workshop. That is true. We have done it together live on a demo. So I really recommend that for a lot of people.
If you don’t care deeply about how your website looks and feels in terms of having control over all of the parts of it, Owlstown is an excellent option for you. I recommend it to a lot of people.
For professors who do want more control over the look and feel of your website, you want to be able to change all of the colors and have different types of pages and formats and layouts. I love WordPress.com.
WordPress.com has great customer service. It’s more affordable than some of the other hosts and it has built-in security and protection. If something goes wrong with your website because someone’s trying to attack it, they have a whole office that will deal with that.
If your website goes down like mine has twice, they have resolved that for me within an hour. I really like WordPress.com. That’s what I set up most of my clients on.
I also like Squarespace.
I do not like Wix. Wix is very buggy and glitchy. In fact, most of the people who’ve come to me for website redesigns have been quite unhappy with their experience on Wix. And so we’re migrating their site to typically WordPress.com.
If you like WordPress, but you don’t want WordPress.com, you want more control over your WordPress, Reclaim Hosting has really great prices for academics and they focus on the academic community. Yeah, Reclaim Hosting is my recommendation for a managed WordPress host where you have full control.
WordPress.com is my number one recommendation.
No Wix, no Weebly.Does that answer your questions?
Oh, Google Sites. I should mention that because my friend Brittany Trinh, who does websites for scientists, she likes Google Sites for people who are just starting out.
But if you like that personalization, WordPress.com or Squarespace is probably going to be a better fit.
Oh, for people who are trying to decide between WordPress.com and Squarespace ’cause they’re both very trusted, highly recommended companies? Squarespace is a little bit more sleek, but its features are a little bit more geared towards ecommerce and selling products. So, in the future you’ll see that some of the changes are more geared towards that.
Whereas WordPress has been a blogging platform for so long that it’s never going to lose all of those capabilities and it’s going to continue to improve them. I like WordPress if you ever plan to have a blog, podcast, or YouTube channel in the future ’cause it’ll give you more, like backend options for the structure of your website that helps Google better understand it. So if you think, “I don’t want to blog now, but I want one in like six years,” start your website on a WordPress site.
Ana: I just want to add something really funny. I have your worst recommendation that is Wix.
Jennifer: Sorry, sorry, If you have a Wix website and you like it, please keep it. Don’t worry.
Ana: No, but I recognize if I were to start over for what I do, which indeed I need much more capabilities, I would definitely do WordPress.
But I always recommend also Owlstown for academics who wants a simple solution because you can also do quite a lot and they show examples and they are really nice actually. Maria Jose, yes. Did hers and really enjoyed the process. Yeah, she was very fast in making it. It was amazing. This also is great. How funny. Okay, so I see Jennifer a lot of people are ranking number one. Amazing! But they had a very nice point, which links to another question we had.
Website, LinkedIn, X, or ResearchGate for scientists?
Ana: Natalia actually was asking also, “What is the difference between the website being active in LinkedIn, X, or ResearchGate? Do they have similar impacts? What’s your opinion?
Jennifer: Academic social media platforms are mostly for academics. And by that I mean that if you’re hoping to reach people in policy, if you’re hoping to reach practitioners, if you’re hoping to reach maybe researchers outside of the academy, if you’re hoping to reach nonprofits, NGOs or foundation or fellowship funding, all of these people like may not have access to or may not regularly use those academic social media platforms.
And that’s one of the reasons why having Google Scholar set up, making sure that when you Google yourself people can find you is really beneficial because there’s so many people beyond the researchers who like to read peer reviewed research who would benefit from finding and connecting with you and who you would benefit from finding and connecting with as well.
Because of that, I really like LinkedIn profiles because it’s where most of those professionals outside of academia do at least have a presence, even if they’re not actively spending time there. Google Scholar because it helps you better show up in Google search results.
And having any of the places that show up at the top of those search results. So maybe your faculty profile, maybe you have a bio on another website of some kind. Making sure those places that do show up at the top of Google search results are updated when possible. That’s going to help.
Anything else you do is going to enhance that. So like if you create a website that’s then going to show up at the top of search results, so it’s going to be an even better and more engaging experience where people can learn even more. But if, when you Google your name, you’re finding the search results that you want, you probably don’t need to increase your online presence in that kind of way unless it’s something that you want for yourself. Did that make sense?
Ana: Yes. We have Natalia there. I also always recommend, in terms of social media, for those of you who want to do social media, to do either LinkedIn or X, Twitter, is through, you hear and see in Twitter and X that there’s quite some haters, but at least in my experience in the academic world, no. And again, not in my academic world, but maybe indeed if you work in sensitive topics, you might get more of these haters. In my world, not really.
Jennifer: I would also say if you are a minority, if you are a person of color, again, yeah, sensitive topics, if you identify as LGBTQ+, there are haters on every platform.
So it’s not like if you go to Instagram over X, it’s going to drastically improve your experience. The people that I’ve interviewed on The Social Academic who’ve experienced really negative reactions experience them everywhere they go.
So I just want you to know that it’s not like you can avoid everything just by being on one, you know, the, the one platform where that doesn’t happen. People thought that Mastodon was going to be like that and it wasn’t. There was just as much hate people thought that Bluesky was going to be like that and it wasn’t.
There’s just as much negative reaction everywhere you go. I just want to put that out there. Like if you are feeling unsafe, it may not be the platform. It may be how you’re interacting with it. It may be that how you feel means that you shouldn’t be there at all.
And as someone who survived domestic violence and had to escape an abusive ex-husband, there have been points in my life where being online was not the safe choice. Where I really wanted to hide. And so I just want to put that out there if something happens that makes you feel unsafe online, it’s okay to remove yourself.
Ana: Yes. Thank you so much for sharing Jennifer. Because there might be people here who also feel like that. And you shouldn’t feel like also guilty for not being online.
Jennifer: Right, that’s what I wanted.
Ana: Yeah. Yes, exactly. I love that you pointed to that. So good. Just to add something to this conversation that adds something that I also recommend when you’re trying to choose like, “Okay, I cannot be doing everything. What should I choose?”
I always say like, what do you enjoy the most? Right? Yeah, some people really have fun on Twitter, others is on LinkedIn, others is maybe in ResearchGate. So just also maybe put more effort on that platform that you enjoy the most.
You also said the key word that I always tell my students, like updated, that’s the key word. I wonder whatever you choose is updated. Not with that. The last paper that you are showing is from four years ago. Have that profile updated and be where you also enjoy it.
I don’t know if I told you all this story, but I started, I just wanted to be a lurker. I just wanted to be there and not interact with anyone and just see what people were doing. So first a colleague told me, ‘but you can create a fake account so nobody knows it’s you, nobody’s going to follow you.’ And I say, ‘oh great.’ But my fake account had a name that was a little bit similar to mine. So of course once I started following the people I knew, they started following me back and this was like, okay, this fake account is not working.
But for years I would not do anything, just look at post. And this was great to stay updated about research, new papers. And then later I did my next step, which was liking and reposting. That would be it. I would never write a comment, I would never write a post, that was it.
And then came the next level which will be commenting to things of my friends, right? Like celebrating with them, they got a new job, you know, they got this grant, this paper and that will be it. There was all these levels that for me at least, each level was more and more challenging. So you also gotta decide what is your level that you feel comfortable with.
Jennifer: Yeah, I’ve actually had professors come to me because maybe they were on Twitter and they’re like, I don’t want to be be on Twitter anymore. Like, ‘I don’t like Elon’ or something like that. And they want to learn Instagram. So then we talk about Instagram, we talk about what that might look like. There’s so many features on Instagram. How you use Instagram isn’t going to be the same way someone else uses Instagram.
But when we talk about it, like they’re like, “Oh, I don’t like that.” They’re like, “I don’t like images.” or “I don’t want to do video.” And, and you know, realizing that actually they like writing text, they like thinking about things in text.
Thinking about what you like, thinking about what you don’t like, thinking about what you want to try, or what you don’t want to explore. Do that before you start a platform or do it as you’re starting a platform.
Don’t feel like once you create your account you’re going to have to have that forever. You can delete anything that you’re feeling like isn’t really a good fit.
Ana: Yeah, so good. And, and actually people also were asking like also alternatives for example to X or Twitter. Well I think we covered this. Probably LinkedIn is a good idea in that case.
Do I have enough publications to set up my faculty profile?
Ana: And Sabrina also had a very nice question. “Hey, my university has a website where I can set up a profile yet I’m hesitant to set up a profile because I don’t have any publications yet. Any advice?”
Jennifer: If your university let’s you set up a profile, you should, even if you don’t have any publications. Having one or two sentences in that area that just says what your research is focused on and who you’re hoping to connect with about that research is going to be just as effective as listing publications.
I have seen thousands of faculty profiles and a huge portion of those wherever they are in their academic career don’t have publications listed. Oftentimes that’s because the person who the profile is about hasn’t updated it or hasn’t provided information. Or, the process to update it or provide information just doesn’t exist or isn’t being managed in a way that can actually facilitate updates happening on the website.
I just want to say if you feel the publications or what’s been holding you back, you don’t have to wait because there’s so many faculty profiles out there that don’t have any publications on them. So I really encourage you to do, make that profile.
Whereas if your university offers you a website space, I would actually recommend not using it and making an external website yourself. So profiles, definitely have on your university website. Websites, I don’t recommend quite as much and we can talk about that if you want. But yeah, generally WordPress.com, Squarespace is a better option, or Owlstown. Better options for you.
Ana: Yes, I love that. And I also always recommend that too because yeah, at the end of the day you might leave that university, right? And your, I see your web website, like your home-
Jennifer: Yeah, but also your university may just decide to stop posting websites, which I’ve seen happen at like six universities before. So your website could just be gone next week and you’ll get an email that’s like, “Oh, we’re discontinuing this service,” and it disappears. I don’t want that to happen to you. And that’s why I’m saying it more so than the potential of you moving universities.
Sometimes if you move universities, you can actually keep that website space. I’ve seen that from people too. So it’s not like if you have a space already that like you should delete it. I’m just saying if you’re starting a website project, I would recommend it being on WordPress.com or Squarespace or somewhere outside of your university server when possible.
Do I have to be online every day as an academic?
Ana: Yes. Lovely. And we have here a question also from Elaine. “Can an academic build an online presence by not being online every day?” And this, I love this because we can also connect be with the how what, what would you recommend, and I guess this means more for social media because of course once you have the website, there it is. So what would you say about, about being online in social media?
Jennifer: That’s a good question. So actually I have a question for you, [Elaine]. When you say you don’t want to be online, does that mean you don’t want to post on social media or does that mean you don’t want to check social media at all for an extended period of time? Both answers are totally fine. I’m just curious how using it less looks like for you, if you don’t mind answering in the in the channel, I would love that.
Ana: Maybe Elaine can answer that.
Jennifer: Yeah, or or unmute yourself if you prefer.
Elaine: I meant that I don’t want to post every day. You know, I don’t want spend so much of time there.
Jennifer: That’s totally, that totally makes sense.
Elaine: I think that the algorithm forget you.
Jennifer: Ah, the algorithm.
So yeah, a lot of people feel like the algorithm forgets you. But the people that you’ve connected with do not.
When you think about who you’re connecting with, it’s actually more important than you posting because when people decide to connect with you, it means that they’re choosing to potentially see your post in the future.
Now with Twitter, it makes it really feel like the algorithm is kind of like working against you because you only get that kind of 10 minute window to reach potential people. Maybe they have you in the For You section, so you show up towards the top. But Twitter is the one platform that sometimes feels like you might be more beholden to that. I would just say, post the same thing twice and call it a day.
But other platforms like LinkedIn, if you post once, that post could continue to show up for people for not days, but weeks and months. I want you to think about your content that you share out there in any capacity as something that can last, something that can be useful for people beyond the time that you’re posting it.
Because of that, you do not need to post every day. Not only do you not need to post every day, you don’t need to post every week. In fact, for most of the professors that I work with, I recommend if you can consider, you don’t have to commit to it, but like if you can consider sharing one post per month that can really impact your online presence. Just one post per month. So people know when they visit your profile, you’re still somewhat active. That makes a really big difference.
You don’t have to post every day, definitely don’t have to post every week. And if you want to take extended months off from social media, but you have that stronger online presence when people Google you, you could do that. You could delete all your social media if people are finding you in those Google Search results with ease and they’re finding what you want them to see.
If you don’t want to be on social media at all or you just want to lurk, that’s an option too. I just want you to have that other side of being findable for the things that you’d like people to find you for that that also be something that supports you.
Ana: Yes, thank you. Okay, we’re going to then start moving into the section of the, the how. I think we indeed covered the, the why, the where.
Would you give us Jennifer some ideas of post that people can access easily I could post about this or about this other topic. Content pillars. Or type of post that they could work on.
Jennifer: There, there’s so many things that you can post about. It really depends on what your personal needs are. So like, I mean, if you have a new publication, there’s a ton of posts that we like, you want to do, we could talk about that for a sec?
Ana: Please, yes.
Jennifer: Yeah, so let’s say you have a a new thing. It doesn’t need to be a publication. Like let’s say a new publication, an upcoming conference talk, an event that you’re attending. There’s a thing that you can share.
That is something that can and probably should be shared more than once. So the first, easiest content pillar is sharing things multiple times.
Let’s say you have a publication. One way to start sharing it is actually before you have the publication, I really recommend talking about research in advance. I’m not saying to give away like all of the secrets that you feel like are really new research on Twitter, but what I am saying is sharing that you’re working on something in a particular topic is a great way to clue people in that there may be something to engage with or read in the future. And honestly, depending on where you’re at, if you’re in like the data collection stage, it might help shape and inform your research. So talking about publications even before their publications is great.
When you submit a publication is probably the most popular time for people to celebrate you. When your publication is accepted is the second most popular time for people to celebrate you. People are actually more excited by the process of publication than they are from the publication itself. And that’s not that your publication isn’t important. It’s that what people care about when they connect with you is you. And the publication itself is just the outcome of what you personally have done.
I’m not trying to downplay your publication at all. It’s amazing and there’s a ton of ways to share it once it’s out in the world, but I just wanted to encourage you to consider sharing it early and those kinds of mindsets about sharing things early is true for events, conferences, things that you care about.
If you’re on a committee, if you’re on any kind of service type thing that you’re doing that is important to you, share it while it’s in process, share it while it’s happening because people love that behind the scenes stuff. They love hearing a little bit more about what you’re doing.
If that feels uncomfortable for you and you’re someone who wants to wait until your publication is out, that’s absolutely fine.
We want to share the things that people really need to know. So that’s what is the publication about? Where can I find more information about it? Who should read this? Should I share it with any particular type of people? Answer questions for people who are unfamiliar with your research area and subject because far more people are going to see your tweet or your post about your publication then are going to be excited to read it.
And that’s not a bad thing, but we have to trust that those people have the potential to share it with someone else who might care, even if they personally do not benefit from reading your research themselves. I think that that’s something the scientists and professors that I’ve worked with have struggled with. There is even a feeling that like if I share this with my friends and family members, like they won’t care. Or like, ‘I celebrate this with my husband, but like my friends on Facebook, no one’s going to care about this.’
And that’s actually an assumption that I think a lot of people have. But when we take those extra steps to invite people into why it’s important to us, why it’s something that we spent that time on, who we want to help, it makes a really big difference. And it can really open your eyes to how much people care about you and the things that you’re doing.
Ana: Yeah, I love, I love that.
Jennifer: Sometimes we’re actually doing this like live on the call because the professor that I’m working with is so anxious about sharing this particular publication or sharing with this particular audience that it feels uncomfortable for them.
One time we were sharing a client’s new book. Their book had come out years before, but it was being released as paperback. And she was like, ‘No one is going to care about this book from 2012. This is so old.’
But when we did it together, she had such a response, not just from people who had read the book the first time, but people who were excited to share it with their students, excited to share it with other people, people who said and felt like it was relevant today. That’s the kind of engagement we can invite when we’re more open about what we do and why we care about it. Even if it’s years after the fact, it can still help people. And because of that you still have an opportunity to share it.
Ana: Whoa, this was so nice, Jennifer, because actually I want to share with all of you also that one of my biggest things was like I thought that we could never share anything again.
Jennifer: Yeah, right. So many people feel that way.
Ana: Like, I already did the post about this paper, I cannot talk about it. Yeah, never again. Right? And then indeed that’s not the game of social media. The game is that first, like for I have here the data for, for Twitter, only 5% of your followers are going to see that post, not to start. So yes, keep sharing even the same post.
But then what Jennifer said, all these ideas like before, before when you see me, right when it’s published, I always say when it’s online first, when it’s the final version. So out of one paper you can write different 10 different posts.
Jennifer: Oh at least. Not saying you have to. If you just like the one post, that’s fine. Try to include your why, like why this is important to me, why I want to help people.
But if you are open to posting more, I want you to know that there are many natural ways to do that. In fact, some, one of the exercises that I’ve done with professors is we take a larger piece of content, maybe it’s their article or a book or like a talk something, something that is quite long and figuring out all the ways we can take this one long piece and break it into different social media posts.
And before we do that, before we do this, like sharing, like lots of sharing things, that’s like a lot of time, right? We really think about who we want to help with that. So for instance, if your scientific paper is aimed at helping other researchers in a particular field, maybe all of your focus is reaching those researchers at different times of day so that someone who’s over in Europe and someone who’s in Australia and someone who’s in South America can see it has the possibility to see it. So just posting that same tweet three times at different times of day might make it easier for a variety of people globally to be able to see it.
Now thinking about the who and how we want to help them is what motivates us to then do the work of sharing it. And if you don’t have a good answer to that who and how it’s going to help them or me, it’s probably not going to be worth the time. And that’s okay.
It’s okay when things aren’t worth the time because that’s helping us better focus on other things. It’s helping us better prioritize. So before you start writing things just to write them, think about you know, who you want to talk with and how you want to help them because that’s, that’s going to help you feel like it’s a good use of your time.
Ana: Yes, that’s good. And then still something that helped me was batching. So although indeed it might take time, but for me it was also that moment of saying, okay, now the paper is coming out, let me write four or five posts thinking yeah, for different purposes and then scheduling. And then you have pause for a couple of months. You don’t need to worry about that anymore, eh. And the same, eh. And I love also the perspective again that Jennifer is giving us about the people.
Talking with some of our students, they were telling me, ‘I hate to talk about my own research but they were saying, okay, what about celebrating the people in your team?’ And then their face was like, ‘yeah, that’s fun.’ So they were very excited to, yes, make posts then about their students either like presenting in a conference or a paper of their student or whatever the student did and that motivated them to do this type of post.
So that’s also something that if some of you struggle to talk about your own work, you could start getting this practice talking about your students in your team, your favorite colleagues, why not, and other people that is not you.
Can you share your struggles and challenges on social media?
Ana: And thinking about that, there is a very nice question from S- now. “So what about sharing about challenges? I do like those posts that are very real and natural, but I be hesitant myself to share those like perfection is kicking in, right now.”
What about sharing about challenges, like personal challenges, that we go through?
Jennifer: Ooh, personal challenges really engage people. It really can actually shift someone else’s mindset or perspective and help them with what they’re going through too. So I love when people are open about posting their struggles or a problem that they’re having.
It’s great if you invite your network to get involved with that. If you find that you want support from people beyond your institution or your colleagues, you can ask social media for support. There’s also ways to ask for support anonymously, depending on what your situation is, there may be another account that can post it for you. I love that there are ways to be more open about your struggles.
I did an interview on The Social Academic on my podcast with Dr. Monica Cox, where she talked about her workplace struggles on social media and how actually posting things helped protect her in legal issues with the university. It actually made a big difference that she had posted these things and shared them in something that was admissible in court. I don’t think that that is a likelihood for everyone, but I do want people to know that posting about your struggles for whatever reason, may be beneficial for you. But it also may be beneficial for other people.
Ana: Yes, thanks for sharing. And here of course, it depends the style, your style, what you want to share, what you don’t want to share. Sometimes you might feel also more comfortable to share that struggle once you have overcome. Sometimes we say we don’t speak from the books anymore.
Jennifer: That’s true.
Ana: So that’s something that maybe some of you feel better or, I love personally, this is part of storytelling, right? The, the problem. And, and seeing, seeing you overcoming this problem. For example, when you, when we are talking about publications, if you tell us also something that was hard for that paper, right? Because we have this bias, bias image of paper finish everything successful while there is behind all those struggles that we all go through. So if you share something about that, that’s also a great way of, of connecting.
We are coming to the end. So I just wanted to show quickly. So Jennifer, I know you love examples and I wanted to show you also some examples of the websites that Jennifer has done. Let me see.
I pulled examples from two early career researchers. You’re going to see three websites. One is a personal website, one is a research lab website from the same person. And then another one is a personal website. So I hope that you find them hopeful, inspirational, and you get some ideas from them.
You do not need to work with me to have your own website. You can definitely make it yourself. And if not, you can hire support locally. You don’t have to work with me (but you can if you want my support). So there’s many ways to create your website and I would love if you shared it with me, if you have one, or if you’re thinking about creating one when it’s live, please email me. I always get excited when people have created websites.
Ana: Oh, this is so nice, Jennifer. Thanks for sharing. Let me drop them then here. And as I have a look, I have a look at them indeed. And we have at least one example of, of something that can be sensitive topic, eh? So you can have a look there also for inspiration.
Jennifer: They may be both sensitive topics to be honest ’cause one is sexual health including transgender people, and the other one is juvenile weapons and gun violence.
Ana: Oh, okay. So actually that the two you mentioned. This is amazing. So good. We are going to close trying to stay on time. I want to thank Jennifer for this super interesting talk. I hope all of you enjoyed. And if you have questions, send them over to me, to Jennifer also on social media. You can please all follow her, interact.
Jennifer: Oh yeah! Let’s get in touch.
Ana: Yes. And I’m going to send the replay tomorrow. We’ll send a replay of this talk in an email and also the links so you can also learn more about Jennifer.
And please, if you have the budget and you want help with this, here you have an amazing person to hire because it’s something important and something that more and more we are giving more attention of also ways of, there is so much time and effort and energy going into your research.
And I always say having this only presence, yes, it takes work, but it can boost that many times. And, and the hard work that you have done is a pity when we just give all that power to the journals to let know about your papers, right?
Jennifer: Yeah.
Ana: That’s it. When you can also boost all that, all that visibility.
Can I use research or professional development funding for my online presence?
Jennifer: Whether you work with me or not, you don’t have to always pay for this out of pocket.
Universities are becoming more and more open to the idea of funding this kind of professional development for PhD students, postdoctoral researchers, professors, other people who work at universities. So I want you to know that there are options that you can explore on campus or through your funders who may be able to support your work on your website or social media.
Ana: Yes, totally. And linking to that, I also work with a lot of people who are grant writing grant proposals. And I, this is also where we basically speak about how the importance of having a, a personal website. Scientists, these people, they don’t have yet a website.
Through that process, they use part of that money to build that website and boost that, that online presence. Because yeah, when you want, especially when you want to go to big funding and big, big funding calls, having a website, it can be quite helpful.
Jennifer: Yeah, funders love when you have an online presence ’cause it means you’re more likely to share the research that you’re doing, that they’re funding and helping the people that, that research ultimately supports. So they are very excited if you have a stronger online presence, whether it’s your LinkedIn or your website, they’re really happy.
Ana: Yes. So totally a moment for you also to, to work on this. Thank you! Thank you so much. Thank you to all of you here. Also those who stay till the end.
Jennifer: Thank you! So nice to meet you all.
Ana: So good. Stay in touch and see you all very soon. Bye bye.
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