Tag: Pivot

  • Education providers pivot to TNE in price-sensitive Pakistan

    Education providers pivot to TNE in price-sensitive Pakistan

    Speaking at The PIE Live Europe 2025, Stuart Smith, CEO of pathway provider NCUK, said Pakistan’s position as a growing yet price-sensitive market opens exciting opportunities for students to earn their qualifications before transitioning to a high-quality university in the UK or elsewhere. 

    “Financially, one of the biggest barriers for Pakistani students has been the cost of studying abroad. The pathway model helps address this by offering significant cost savings, allowing students to progress to high-quality universities,” Smith told delegates at the London conference.

    “One of the big advantages of our model is that students can come in on an NCUK qualification, spend one or two years at home making really important cost savings, and academically prepare for studying abroad, all in a comfortable environment.”

    According to Smith, the rise in interest in international qualifications among Pakistani students also means easier visa approvals for them. 

    Visa refusals and delays have forced many Pakistani students to miss their January intake at UK universities, with some even withdrawing their applications, as reported by The PIE News last year. 

    “For students studying in-country pathway programs, we’ve seen fewer visa refusals because they are better prepared for the visa process and qualify better for visa interviews,” Smith added. 

    Last year, Pakistan’s Higher Education Commission revised its TNE policy to provide greater clarity on requirements, operational models, and introduce guidelines for establishing offshore campuses of Pakistani higher education institutions. 

    The update also emphasised quality assurance and regulatory assessments. 

    “Instead of targeting a small number of students at a high price point, a more sustainable approach is to offer programs at a lower price to a larger student base,” stated Smith. 

    “That being said, there is a market for institutions at all price points. The key is to find the right strategy that balances accessibility with quality.”

    The HEC has previously cautioned students and parents in Pakistan about some of the violations made by Pakistani institutions in their TNE programmes. 

    Moreover, the HEC warned recognised domestic HEIs offering foreign qualifications in Pakistan to comply with the government’s TNE policy, stating that any violations would result in non-recognition of the student’s degree.

    According to Vanessa Potter, director of communications and external relations at the University of Essex, while enrolling large numbers of Pakistani students in TNE programmes remains challenging, the university has shifted its focus. It now puts more into collaborating with its Pakistani alumni, supporting research at local universities, and assisting academic staff in the country.

    “One area we’ve significantly expanded is PhD support for academic staff. We offer our partners substantial discounts on PhD programs, as we believe in supporting both the academy and our institutional collaborators,” stated Potter. 

    “Many universities we work with have one or two staff members engaged in these programs, either full-time or part-time under co-supervision arrangements with Pakistani universities.”

    Just last year, the University of Essex partnered with Beaconhouse International College to offer a variety of business, law, and technology courses to students in major Pakistani cities, including Islamabad, Faisalabad, and Lahore.

    Over the years, Pakistan’s investment in research and development has remained notably low, with expenditure dropping from 0.17% of GDP in 2019 to 0.16% in 2021. 

    This limited funding presents challenges for Pakistani universities in securing high global research rankings, keeping the country’s R & D investment well below international standards.

    Such challenges provide an opportunity for research collaboration for institutions like the University of Essex. 

    “There are pockets of excellent research in Pakistan, though they don’t always reflect in global rankings,” stated Potter. 

    “There is funding available – academic exchanges have already been supported, and the British Council in Pakistan has provided funding for specific initiatives. We are also working with them on scholarships in collaboration, while also receiving support from the British High Commission in Pakistan.”

    According to Potter, the university is also working with the HEC to support laboratory staff in universities.

    “It’s a specialised project, and while we are still looking to pay for it, we are committed to enhancing the development of lab staff in science departments in Pakistani universities.” 

    In recent years, Pakistan has emerged as a major TNE market, especially for the UK. 

    According to the revised TNE policy, HEIs with a strong reputation and ranked within the top 700 in the QS or THE world university rankings, or those classified as Fachhochschule, will be eligible to offer their degree programs in Pakistan.

    Some institutions make the mistake of treating local Pakistani-origin agents differently from international aggregators. This is a clear discrimination
    Atif Khan, University of Hertfordshire

    With the launch of its new initiative, ‘Udaan Pakistan,’ aimed at revitalising the country’s economy, Atif Khan, country director at the University of Hertfordshire, believes that Pakistan has a strategic vision for economic growth over the next five to 10 years. 

    This, in turn, could drive a rising demand for international qualifications among students, he said. 

    “Any universities keen to come to Pakistan – this is the time. Demand will not finish, it will grow,” stated Khan. 

    “Currently, Pakistan has 55 recognised TNE programs, with over 15,000 students engaged. Of these, around 12,000 are involved in UK-affiliated programs, meaning nearly 80% of TNE students in Pakistan are already planning to transition to the UK for their postgraduate studies.”

    On the recruitment front, Khan anticipates a rise in study visas from Pakistan to major international study destinations, noting that the UK issued 35,000 student visas by 2024, an increase of 13% from the previous year.

    But he highlighted how some of the practices adopted by UK universities in the country are discriminatory in nature and need to be fixed.

    “When it comes to selecting recruitment agents, universities need a sustained strategy. They must work with the right agents, ensuring strong compliance and regular training sessions. The market is evolving rapidly,” stated Khan. 

    “Some institutions make the mistake of treating local Pakistani-origin agents differently from international aggregators. This is a clear discrimination. If universities continue down this path, they risk attracting lower-quality students.”

    Furthermore, Potter emphasised that while Pakistan’s economic challenges may prevent an exponential rise in student numbers, universities that offer strong career support and employability prospects could continue to attract Pakistani students.

    “I think being able to articulate clearly how you can support students with jobs, and how having a degree from a particular type of university subject might help that career long term, does help students understand the welcoming environment,” she said.

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  • To stick or pivot? TEF 3.0 and the future of quality

    To stick or pivot? TEF 3.0 and the future of quality

    • Stephanie Marshall is Vice-Principal (Education) at Queen Mary University of London. She is the author of the forthcoming Strategic Leadership of Change in Higher Education (3rd edition). Ben Hunt is Executive Officer (Education) at Queen Mary University of London.

    In contrast to the adage that ‘good strategy closes doors’, the Office for Students (OfS) Strategy consultation has left many options open. This is true of the Teaching Excellence Framework (TEF), which the OfS intends to bring into alignment with its wider quality regime:            

    TEF will be the core of our new integrated approach to quality, with assessment activity becoming more routine and more widespread to ensure that institutions are delivering high quality academic experiences and positive outcomes’.

    Cart before the horse?

    The OfS has stated in its consultation that it will expand its quality assessment regime without evaluating how this exercise has, or will, enhance education provision.

    Previous investigations were seen as burdensome and lacking transparency.[1] On transparency, Professor Amanda Broderick, Vice-Chancellor & President at the University of East London, reflected on a quality investigation: ‘…we were not informed of what the OfS’s concerns had been at any point of the review’.

    On burden, Professor David Phoenix, Vice-Chancellor of London South Bank University, has written about an investigation at his provider: ‘…providers are already very used to…scrutiny. Professional and regulatory bodies (PSRBs) have their own approaches to course review and validation, and in many instances the level of scrutiny can greatly exceed that of the OfS’.

    And in a recent HEPI blog, the ex-higher education minister and architect of TEF Lord Jo Johnson asserts that the OfS has consistently deprioritised innovation.

    So perhaps the OfS has reached a moment of choice: to stick or pivot.

    Stephanie Marshall has written previously about the different global ‘pivots’ in higher education quality: ‘massification, quality assurance, quality enhancement, and then a move to addressing equity deploying large data’.

    The OfS’s decision to pause new provider entrants has arguably stalled massification. It is duplicative when it comes to assurance with other regulators such as Ofsted. And its deployment of data through the Data Futures process is beset by delays. Instead of enabling providers to embrace change, an unintended consequence of these decisions is that sector innovation is slowed. Amidst this and the sector’s financial challenges, the OfS seeks to expand its investigatory regime without a clear theory of change linked to enhancement.

    Pivot Part 1: From assurance to fremragende

    In a Norwegian report to which Marshall contributed, it was noted that: ‘In English, the term ‘excellence’ is now much overused…In Norwegian the word “fremragende” has a sense of moving forward (frem) and upward (tall or reaching above the rest, ragende) and is reserved to describe something really cutting-edge’.[2] 

    Centres for disciplinary excellence in education were established in Norway through the Centres for Excellence (CfE) Initiative, introduced by their previous Quality Assurance body, NOKUT. To be eligible for CfE status and funding, higher education institutions had to meet baseline standards and evaluate the distinctive quality of their provision. Each Centre selected its own criteria aligned to the provider’s vision and mission.

    Of course, there were challenges with this process, particularly when it came to differences in judgements of the panel assessing, against the institution being assessed. However, NOKUT was open to evolving its views, positioning itself as a ‘critical friend’. This process set out to be supportive and iterative, focused on both past impact and continuous improvement. The success of this approach has been validated over the years by regular evaluations of the impact of the scheme.

    In England there were 227 providers who participated in TEF. Adopting a system from a country with 21 higher education providers is clearly not practical. The important lessons are, firstly, a critical friend approach can be beneficial to enhancement, and, secondly, institutions can be trusted to evolve some of their quality metrics in line with their mission and values. This is particularly important in a system as diverse as in England where most providers are already above the quality baseline.

    Fremragende may be a more accurate framing of authentic educational enhancement rather than the English buzzword ‘excellence’. Frenragende suggests an ongoing journey: a verb rather than a noun. The higher education environment is and will be in a state of flux where quality frameworks need to be agile and unlock innovation, particularly in the territory of AI.

    Pivot Part 2: Enabling enhancement through data

    The OfS has a basket of lagging indicators: the National Student Survey (NSS) and Graduate Outcomes Survey (GOS) which comprise the TEF. If they are utilised in the next TEF, which seems likely, one way to begin to move from assurance to continuous improvement could be for the OfS to encourage greater use of the optional NSS bank. There are additional questions in place regarding the views of healthcare students, and several optional additional questions. An integrated approach could also be taken to the questions within the GOS, either enabling some optional questions for graduates, or mapping the GOS questions to those in the NSS.

    This flexibility would demonstrate trust, give providers a way to articulate ‘learning gain’, and capture the diversity in the sector. It would also maintain many of the positive aspects of TEF for key stakeholders, including the centrality of the student voice through the NSS and other mechanisms.        

    Pivot Part 3: Quality through partnership

    Any approach to integration should be a partnership with students, providers, international organisations and employers. We hope that entrance into the International Network for Quality Assurance Agencies in Higher Education will enable the OfS to collaborate with other global quality bodies.

    The OfS should consider how, in its assessment of excellence, it integrates learning from other inspection regimes, such as Ofsted and existing PSRB requirements. Through this, it should reduce regulatory duplication. This is in line with the Regulator’s Code principle of ‘collect once, use many times’.

    A mindset shift from assessing the baseline to forward-facing, continuous enhancement is required, both by the OfS and the sector. With further contextualisation of provision, the sector can exercise its autonomy to drive excellence, and the OfS can fulfil its statutory role in enabling quality and innovation. 

    Let’s join our Norwegian colleagues in adopting the fremragende approach.

     

     

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  • How Did Your Local Grocery Store Pivot During the Pandemic?

    How Did Your Local Grocery Store Pivot During the Pandemic?

    One of my favorite grocery stores is H-E-B. Seriously, after our major grocery store in Carthage, Texas (a very rural area in East Texas) left a sizable gap in the strip center between Wal-Mart and Eckerd’s (CVS Pharmacy), we were pleased when H-E-B moved into the grocery store space that was vacant for 10+ years. It opened in the late 1990s and the city has shown their love for H-E-B since that time. It greatly contributes to the health of the region.

    One of my cousins works for H-E-B and she absolutely loves the company. Even when she travels, she is all about visiting the nearest H-E-B store. Talk about H-E-B-based travel, that is her favorite thing!

    H-E-B, like other stores, had to pivot during the pandemic. In fact, our local H-E-B store in Carthage, Texas was very proactive in implementing measures to keep their team members and shoppers safe. They enabled only a certain amount of people to enter the store at one time, etc.

    Earlier this month, I saw this amazing webinar focused on how the H-E-B organization reflected on how they changed procedures during the pandemic and other aspects of their store.

    So, take a BIG bite of this webinar and reflect in the comment box below about how your local grocery stores pivoted (or did not pivot) during the pandemic.

    Thanks for visiting! 

    Sincerely,

    Dr. Jennifer T. Edwards
    Professor of Communication

    Executive Director of the Texas Social Media Research Institute & Rural Communication Institute

    ***

    Check out my book – Retaining College Students Using Technology: A Guidebook for Student Affairs and Academic Affairs Professionals.

    Remember to order copies for your team as well!

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