Tag: Proactive

  • Higher ed must be proactive

    Higher ed must be proactive

    Sonny Ramaswamy retired from his role as president of the Northwest Commission on Colleges and Universities in February, concluding an almost seven-year run at the accrediting body.

    His retirement comes after a lengthy career in higher education, which included stints at Cornell University, Mississippi State University, Kansas State University, Purdue University and Oregon State University before former president Barack Obama appointed him as director of the National Institute for Food and Agriculture in 2012. Ramaswamy also served for roughly 18 months during Donald Trump’s first presidential term before returning to higher education as the head of NWCCU, a post he held from July 2018 until earlier this year, when he stepped down.

    In his retirement, he plans to continue serving on nonprofit boards, particularly those in the world of food and agriculture, an area where much of his career was focused. Ramaswamy also plans to write, starting with an illustrated book of poetry to help children learn about the environment.

    Ramaswamy spoke with Inside Higher Ed about his retirement plans, his experience as an accreditor, the challenges facing the sector and the need for a robust defense of higher education.

    This interview has been edited for length and clarity.

    Q: First, tell me about your retirement. What prompted you to step down early?

    A: I came on board in 2018 and had a five-year agreement. June 2023 is when the agreement would have ended, and then our commissioners pleaded with me, saying, “You’ve got to stay on with all the uncertainties with the impending elections next year, etc., etc.” Plus we were going through our [National Advisory Committee on Institutional Quality and Integrity] recognition process. Well, another year comes and goes and they asked if I could stay for some more time, past the elections. We were all expecting the elections to go in a certain way, but who would have thought that the Democrats would self-destruct? But that’s another story.

    I reluctantly said OK. We had talked about staying on the whole year, but they left it to me to make the determination of when I would step out. Then the 2024 elections happened and we started seeing the handwriting on the wall, and it concerned me tremendously. I thought, “I can do a lot more being outside of the system as a spokesperson for education.”

    Q: What initially interested you in the NWCCU job?

    A: This was not something on my radar. My life has been about food and agriculture. I’m an entomologist. My passion is hunger, being that I was hungry growing up in India at a time when India could not feed itself. And my path was through academics, food and agricultural sciences.

    I was headhunted [while director of the National Institute of Food and Agriculture] and went through some interviews with a couple of land-grant universities for the presidency. I was all set to become president of a land-grant university, then I was headhunted by the Northwest Commission, and [their recruiter] said, “You’ve got to do this—you bring exquisite leadership skills, and that’s what they’re looking for. I said, “But I’ve not done anything related to accreditation,” and she said, “That’s not the point—what they want is somebody that can be a leader.” What they were looking for was somebody to set the ship in the right direction and create a compelling vision.

    Q: What was the hardest part about the job?

    A: The hard part was the complaints that we would receive about our colleges and universities. On some of those, there’s egregiousness on the part of the institutions, ignoring their own policies and things like that. We also got complaints that basically were frivolous. We created, I think, an excellent way to handle the complaints with the processes and procedures that we put together. But the hardest part was to see policies and procedures being ignored. I don’t know if those were ignored purposefully and wantonly, or it was just that some institutions are so huge, and that the bureaucracy is so huge that the left hand does not know what the right hand is doing.

    Q: What was the most rewarding aspect of the job?

    A: What surprised me the most was how archaic the system was [at NWCCU]. It was thousands of pages of documentation being printed. I thought, “We need to come up with a way to use data to inform decisions, to look at how institutions are making progress and hold them accountable based on evidence and data, and not just the fact that they write these hundreds of pages of narrative.” It’s like the old adage that if you can’t bedazzle them with brilliance, baffle them with bullshit. So I worked with our commissioners and our staff and went around America, listening to what needs to be done [to revise] our standards. My gosh, we had eight standards and 142 substandards, and the word “student” was invoked in the very last standard. It was pathetic.

    So I said, “We have to focus on the students.” We did listening sessions and people gave us an earful [including think tanks], so we brought that back and went through the listening sessions and surveys, and we went from eight standards and 142 substandards to two standards. No. 1: Students, that’s where they’re supposed to be. And No. 2 is all the other stuff about compliance and governance and other issues. We changed all of that to focus on students.

    The most rewarding piece was to see those changes take place.

    Q: There seems to be a changing of the guard at accrediting bodies, with turnover at the top. What advice do you have for anyone stepping into that job in the current political climate?

    A: Go into it thinking, “What is the value proposition we want to demonstrate?” I’m paraphrasing Pogo: I have seen the enemy and he is us. Accreditors are as much to blame as the institutions in that we have never been able to provide that compelling value proposition. To be accused by various individuals that there’s an accreditation cartel, that everything is done behind closed doors like the Wizard of Oz, that we impose diversity, equity and inclusion on these institutions—it’s all a false narrative. None of us have imposed critical race theory on our institutions. It’s a false narrative that has been grabbed by [anti-DEI activists] like Chris Rufo and Scott Yenor.

    We pat ourselves on the back, saying, “We’re holding universities accountable.” But when a bit more than one out of every two students graduate, there’s something wrong with that picture.

    Use your critical thinking and problem-solving skills and put the students at the core of your mission and demonstrate that value proposition, demonstrate why education is critically important for America, and the accountability piece of it that the accreditors bring to the effort.

    Q: What do you think the near future holds for accreditation? Do you expect any big changes?

    A: I’m reading the tea leaves, and it’s like our investment advisers tell us: Past results have no bearing on future returns. I worked in the Trump administration for a year and a half, and I saw a lot of things in there. But it means nothing, because now they’ve come in with a much better thought-out process, a blueprint. Hope springs eternal, but there’s going to be some changes.

    But before whatever it is that’s coming down the pike, let us as educators, let us as accreditors demonstrate that value proposition [and] tell the story. Don’t wait. Get college presidents, students and alumni to speak to the value of higher education. All these companies—the people that are hiring our graduates—should be extolling America’s higher education system, which is why people like me came to this country from overseas. There has to be a concerted effort by everybody. The accreditors have a secondary role, since the primary role is going to be institutional leadership and alumni and board members and others to speak to why the accountability system that we have is important. Be proactive, don’t be reactive, don’t wait for the winter or fall to go to work.

    And if we don’t do it, shame on us and we deserve what we get.

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  • How to Be Proactive in an Evolving Higher Education Landscape

    How to Be Proactive in an Evolving Higher Education Landscape

    How can you make the future of your campus more clear and sustainable?

    As colleges and universities continue to rise above the challenges brought on by the pandemic five years ago, it has become clear that the new normal for higher education demands more than resilience—it requires strategic foresight and proactive leadership. Institutions today must navigate shifting policies, demographic changes, public sentiment, natural disasters, economic pressures, compliance mandates, safety concerns, talent turnover, operational efficiency demands, and increasing pressure for measurable results.

    Is your institution prepared to proactively face these challenges, knowing that disruption is not just possible but highly probable?

    • Will your strategic plan ensure financial sustainability if events on the scale of the pandemic disrupt your revenue streams?
    • Does your current enrollment strategy include innovative approaches to capture new market share despite declining numbers of prospective students?
    • Is your institution leveraging artificial intelligence to drive innovation and efficiency?
    • Does your academic master plan align with program demand, employer talent needs, and student success outcomes?
    • Can your organization prioritize limited resources effectively and use data to inform critical budget decisions?
    • Do your stakeholders understand that your institution’s reputation and competitive standing depend on academic innovation, excellence, community engagement, and student success—achieved through accountability, continuous improvement, campus engagement, agility, and clear prioritization?

    If your answer isn’t a confident “YES!”, it’s time to act. Consider investing two days at RNL’s Strategic Planning Executive Forum (April 1–2, Chicago).

    Building a foundation for strategic planning in two days

    RNL quite literally wrote the book—three of them, in fact—on Strategic Enrollment Planning. For decades, RNL has guided institutions in transforming their approach and achieving their missions through a proven, data-informed strategic planning framework.

    Today, institutions discover that this framework goes beyond enrollment—it is adaptable to address every facet of university and college operations, including institutional culture, financial health, academic excellence, technology integration, student success, community engagement, branding, and institutional value. This approach aligns your institution’s goals with the realities of the evolving higher education landscape, ensuring long-term enrollment success and financial sustainability.

    While many institutions simply set goals and outline steps, true strategic planning thrives at the intersection of creativity, critical thinking, data analysis, and action. The RNL Strategic Planning Forum is designed to elevate your institution’s capacity by focusing on essential, foundational steps:

    • Analyzing your institution’s strengths, weaknesses, opportunities, and threats (SWOT)
    • Identifying key performance indicators (KPIs)
    • Fostering a data-informed decision-making culture
    • Developing actionable strategy plans with clear accountability and measurable ROI
    • Establishing prioritization protocols by assessing risk, resistance, and required effort
    • Implementing, managing, and refreshing dynamic strategic plans through effective dashboards and processes

    What to expect at the forum

    The forum offers practical case studies and shared experiences from transformation leaders. Sessions will highlight best practices in areas such as:

    • Strategic enrollment planning
    • Institutional strategic planning
    • Academic program revitalization

    Breakout sessions will cater to specific institutional needs—whether from two-year colleges, four-year public universities, or private institutions—offering space to share best practices and tackle unique challenges.

    Institutional assessment with expert guidance

    Your leadership team will have the opportunity to complete a strategy assessment and receive live feedback from RNL experts with decades of higher education experience in:

    • Marketing and market research
    • Recruitment and financial aid strategy
    • Student success initiatives
    • Academic program planning
    • Online learning and delivery models
    • Advancement and venture philanthropy
    • Artificial intelligence applications in higher education

    Discussion and collaboration are at the heart of this event. You’ll dive into critical areas of strategic planning while engaging with industry experts, higher education leaders, and peers from other campuses. This will spark meaningful conversations within your own team, setting the stage for momentum and change.

    RNL Strategic Planning ExecutiveForum: A history of driving enrollment and revenue success

    Many institutions that have participated in this event have seen transformative results, including:

    • Record-breaking enrollment growth
    • Enhanced student outcomes
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    • Stronger community engagement
    • Streamlined operations and improved efficiency

    Equip your institution for future-focused success

    Empower your institution with actionable insights, dynamic strategies, and the tools necessary for growth, resilience, and meaningful impact in today’s higher education environment.

    See the agenda and register for the Forum today. Bring your leadership team and ignite the discussions that will drive action and measurable results for your institution’s future. You’ll be hard-pressed to find a more impactful event to propel your institution forward.

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