Tag: Progress

  • Teacher shortages hinder special education progress. What are the solutions?

    Teacher shortages hinder special education progress. What are the solutions?

    This is part two of a two-part series on the 50th anniversary of the Individuals with Disabilities Education Act. For part one, click here.

    Special education staff turnover is a constant challenge at Godwin Heights Public Schools in Michigan.

    Sometimes a special education role will turn vacant just a month or six weeks after the district hired someone because they start and leave so quickly, says Derek Cooley, the district’s special education director.

    “We used to have staff that would spend their whole careers in special education” at Godwin Heights, Cooley says. “We just don’t see that anymore.”

    People often enter the special education field because they have family members with disabilities, or they come from a family of public educators, says Cooley. Throughout his own hiring history and over 20-year education career, he’s noticed this pattern, he says. 

    But what keeps special educators in schools “isn’t just passion,” Cooley says. “It’s also having strong mentoring and coaching, a manageable workload, and practical supports like tuition reimbursement that make the job sustainable and rewarding.”

    Godwin Heights Public Schools is not alone in the struggle to recruit and retain special education staff. In fact, this field is typically cited as one of the top staffing problem areas among districts nationwide. During the 2024-25 school year, 45 states reported teacher shortages in special education, according to the Learning Policy Institute.

    45

    The number of states that reported teacher shortages in special education during the 2024-25 school year.

    Source: Learning Policy Institute

    These shortages can also lead to costly litigation between districts and families for missed special education services. To fill special educator vacancies, schools often rely on teachers not certified in special education or hire outside contractors to fill these roles.

    These widespread shortages — which researchers and special education experts say were exacerbated by the COVID-19 pandemic — continue to be a sticking point as the education community celebrates the 50th anniversary of the Individuals with Disabilities Education Act. The historic legislation, signed into law on Nov. 29, 1975, guaranteed students with disabilities the right to a free and appropriate public education nationwide. Until then, there was no federal requirement that schools must educate students with disabilities. 

    But five decades later, special education experts and advocates say much work remains to ensure that all students with disabilities indeed have access to a high-quality education. 

    Since the 1990s, special education has been the top staffing shortage area in U.S. schools, said Bellwether Education Partners in a 2019 data analysis. 

    Meanwhile, the number of students with disabilities ages 3-21 served by IDEA has surged by nearly 20% since 2000-01, to 7.5 million students in the 2022-23 school year, according to the National Center for Education Statistics. 

    Derek Cooley is special education director at Godwin Heights Public Schools in Wyoming, Mich.

    Permission granted by Derek Cooley

     

    While all students are falling behind academically since the pandemic, as measured by the Nation’s Report Card and other data collections, students with disabilities are performing even worse than their general education peers. A majority — 72% — of 4th graders with disabilities scored below basic in reading, and 53% scored below basic in math on the 2024 National Assessment of Educational Progress. That’s compared to the 34% of 4th grade students without disabilities who scored below basic in reading, and the 19% who scored below basic in math. 

    Research and special education experts agree that special educator turnover and student outcomes are inextricably tied. A study released in May by the Center for Analysis of Longitudinal Data in Education Research, for instance, found that in Washington state, high turnover among special educators is “especially detrimental to students with disabilities” and their academic performance.

    “I think we’re far from the vision” and commitments of IDEA, says Heather Peske, president of the nonprofit National Council on Teacher Quality. As the latest scores from the Nation’s Report Card reveal, “there is the need for access to effective teachers, and so states and districts really need to focus on the opportunities available to them to increase both the quantity and the quality of special ed teachers,” Peske says.

    But hope remains alive — and is actively fueling efforts by researchers and state education leaders to implement innovative strategies to address the widespread, decades-long struggle to staff special education. 


    When we fail to fully staff our classrooms, we fail to deliver on the promise of a free and appropriate public education for students with disabilities.

    Abby Cypher

    Executive director of the Michigan Association of Administrators of Special Education


    In late September, the U.S. Commission on Civil Rights released a report acknowledging that the special education teacher shortage is more than a staffing problem — it’s also a civil rights issue. 

    “I 100% agree with that,” says Abby Cypher, executive director of the Michigan Association of Administrators of Special Education. “When we fail to fully staff our classrooms, we fail to deliver on the promise of a free and appropriate public education for students with disabilities.”

    Viewing the special education shortage as a civil rights issue is what keeps pushing Cypher to improve special educator recruitment and retention in Michigan. And it also reminds her that this is a problem that needs urgent solutions. 

    In recent years, Cypher says, the Michigan association has implemented new strategies to tackle the shortages as recommended by a state Legislature task force known as OPTIMISE, or Opening the Pipeline of Talent into Michigan’s Special Education. While the work is only just beginning, early results are promising, she said. 

    Special educators commonly leave the profession for a myriad of reasons, including low pay, poor working conditions, large workloads and heavy paperwork, as well as lack of school leadership support and professional development, according to special education experts.

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  • Purpose and Progress: Inside Today’s Healthcare Roles

    Purpose and Progress: Inside Today’s Healthcare Roles

    Our panel of experts shares how healthcare careers offer purpose, growth, and meaningful daily impact.

    Priya Parthasarathy, D.P.M.

    President, Maryland Podiatric Medical Association; Partner, US Foot & Ankle Specialists; National Spokesperson, American Podiatric Medical Association

    What makes a career in healthcare such a meaningful and rewarding path for today’s professionals?

    In podiatry, you get to literally help people move forward. There’s something so powerful about that. We take patients who are in pain or afraid they’ll lose their independence and give them back mobility and confidence. You see the difference right away. I love that our field blends medicine, surgery, and long-term patient relationships. Every day, I get to use my skills to make someone’s life better, and I walk away each day knowing I truly made an impact.

    As healthcare needs evolve and demand grows, why is it so important that we inspire more students and young professionals to pursue careers in this field?

    Foot and ankle health is connected to everything — mobility, diabetes, overall wellness — but it’s often underrepresented. I love showing students how diverse and dynamic this field is. You can perform surgery, focus on sports medicine, wound care, pediatrics, or public health. The possibilities are endless, and the need is growing. There’s so much opportunity to innovate, lead, and really shape the future of healthcare.

    How does working in healthcare allow you to make a tangible impact on people’s lives while continuing to grow and learn professionally?

    What I love about podiatry is that you get to see progress in real time. Someone comes in limping or unable to wear shoes comfortably, and weeks later, they’re walking pain-free or running again. That’s the immediate impact. The field never stops evolving, whether it’s regenerative medicine, new technology, or surgical innovation, so there’s always something new to learn. It keeps me motivated and constantly growing.

    What advice would you give to someone considering a future in healthcare about finding purpose and fulfillment in this work?

    Find your “why,” and hold on to it. The path isn’t always easy. There are long days and tough cases, but when you see a patient light up because they can walk without pain, it reminds you why you started. In podiatry, fulfillment comes from those everyday wins. Stay curious, lead with empathy, and don’t forget that what we do truly changes lives, one step at a time.

    Raymond K. Brown-Riley, B.S.N., RNC-NIC, NPT, NNIC

    NICU Assistant Director of Nursing and NICU Transport Coordinator, MedStar Georgetown University Hospital

    What makes a career in healthcare such a meaningful and rewarding path for today’s professionals?

    A career in healthcare is especially meaningful because every day offers a chance to protect dignity, relieve suffering, and support recovery. During my time at Purdue’s School of Nursing, I learned to utilize evidence-based strategies, empathy, and teamwork. These are all skills I rely on as the assistant director of nursing in the neonatal intensive care unit (NICU) at MedStar Georgetown today. Whether stabilizing a fragile, premature baby or supporting a worried family, the work is deeply human and very impactful. The reward — seeing progress and knowing our actions create safer beginnings and healthier futures — is priceless.

    As healthcare needs evolve and demand grows, why is it so important that we inspire more students and young professionals to pursue careers in this field?

    As the population ages, the need for prepared and compassionate nurses and healthcare providers keeps growing. Inspiring students to choose healthcare is not only about staffing; it is about building systems that are safer, more equitable, and innovative. Purdue taught me that evidence-based science and research, coupled with patient and family-centered care, is the formula for success. When more bright minds join nursing and allied fields, we are able to accelerate breakthroughs, improve access, and strengthen the health of communities. Developing new nurses and professionals today improves outcomes for communities tomorrow. It’s imperative that we continue to produce new graduates who have the tools to handle the challenges before them, the knowledge to avoid the mistakes of the past, and the wisdom to know the difference.

    How does working in healthcare allow you to make a tangible impact on people’s lives while continuing to grow and learn professionally?

    Healthcare offers a unique opportunity to provide an immediate impact while also having an opportunity for lifelong development. In the NICU and through our neonatal transport program, I see how timely decisions, clear communication, and skilled interventions can change the course of a family’s life every day. The field also requires that you’re committed to being a life-long learner, utilizing new guidelines, technologies, and quality improvement methods. My Purdue foundation in evidence-based practice and quality improvement prepared me to continually seek out growth opportunities, mentor others, and turn research into practice changes that make a real difference. Professional development is not just a responsible career practice; it’s a moral obligation to contribute to the advancement of the profession.

    What advice would you give to someone considering a future in healthcare about finding purpose and fulfillment in this work?

    I would tell anyone considering a future in healthcare to reflect on where their passions lie. The healthcare industry is broad and diverse, so it’s important to hone in on what fulfills you personally. Start by shadowing clinicians and asking questions about workload, emotional demands, scheduling, and opportunities for advancement. In a nursing program like Purdue’s, there is a strong emphasis on clinical excellence, interprofessional collaboration, and self-reflection. I was encouraged to expect more of myself and my future employer. It’s important to find a program that teaches not only clinical competence but also strategies to manage stress and grow professionally so your career is sustainable. Find mentors who challenge you and a specialty that matches your strengths and passions. It’s cliché, but true, that when you love what you do, you’ll never work a day in your life.

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  • East Africa’s Queer communities show progress and hope

    East Africa’s Queer communities show progress and hope

    Around the world, Queer rights are being challenged, attacked and denied. Governments are cutting budgets for important health and other programmes. 

    But in parts of Africa, there are distinct signs of progress. Organizations that serve and advocate for Queer communities in Eastern Africa now see hope for the future. That’s the case even in Uganda where “aggravated homosexuality” has carried the death penalty since 2023.

    “It is still a very hard environment but we are doing much better than a lot of people think,” said Brian Aliganyira, founder and executive director of the Ark Wellness Hub, an organization based in Kampala, Uganda, that helps LGBT community members who have difficulty accessing health services in public hospitals due to both anti-Queer laws and ongoing community stigma and discrimination.

    “We are doing better in terms of fighting back and supporting communities, not necessarily better in terms of protection, rights and freedoms,” Aliganyira said. 

    In Kenya, homosexual acts are illegal. Rodney Otieno, who is the co-founder and policy director for the Queer & Allied Chamber of Commerce Africa of Nairobi (QACC), described the creation of a “Queer ecosystem” that mobilises resources, builds social enterprises, creates sustainable economic pathways for people of the Queer community and attracts impact investments – using money for good causes even as it generates wealth. The QACC now boasts over 3,000 members in Kenya, plus others across Africa.

    Language and discrimination

    Otieno and the four other East African community leaders interviewed for this article generally prefer to use the more fluid term “Queer” rather than “LGBTQ” or any of its many variations. 

    Kevin Ngabo, a Queer activist and social justice advocate, said that local languages often lack positive or even neutral words to describe queer identities — only stigmatizing ones.

    “‘Queer’ gives us an umbrella that feels both flexible and affirming, allowing people to belong without being boxed in by rigid categories,” Ngabo said. “It’s a way of saying: I am different and that difference is valid.”,

    Ngabo was born and raised in Rwanda before moving to Nairobi, Kenya late last year.

    In Rwanda, there are no anti-discrimination laws but the government does not recognize same-sex marriages. 

    Pride in one’s identity

    A Queer rights activist in Kigali, who asked not to be identified, said that young people are feeling more comfortable with their identities. “GenZers are taking up more space as their authentic selves,” the activist said. “They are even getting more understanding and affection from their families. It is not ‘weird’ anymore. This will become the norm.”

    The Kigali activist has recently been involved in both a Pride Party and a Queer film festival, which attracted over 600 paying participants from around the region. 

    Queer community leaders point out different elements of both recent progress and hopes for sustainable success in the future beyond the constant imperative to keep community members safe and to try to get discriminatory laws repealed.

    “We need to continue to work together, make good use of our limited resources, be clear about what we are doing, raise awareness and be diplomatic when dealing with the authorities” says another anonymous Queer activist and feminist in Rwanda.

    Ngabo in Nairobi believes that Queer people across the region need to develop a strong sense of community and be “stubborn when they are told they can’t do something, and take space and stand up for what they believe in.”

    Finding allies to your cause

    Aliganyira in Kampala agrees that people should not run away from their ongoing challenges with safety, respect and equal opportunity and instead continue to show courage, resilience and perseverance to defend their current rights and expand them in future.

    A Queer activist in Rwanda stressed the need to work with allies and others to create more education and training to promote awareness, understanding and empathy.

    Ngabo shared some advice: “Start small and start where you are,” he said. “Speak up when you hear harmful stereotypes. Make space for people to share their stories without fear. Support Queer-led groups, attend events, or even just show up for your friends when they need someone safe to lean on.”

    Allyship isn’t always grand, he said. “It’s often in the quiet, consistent choices to affirm someone’s humanity,” he said.

    Queer community leaders say they are generally optimistic about the future.

    “In five to 10 years’ time, the narrative will change completely,” said Otieno in Nairobi.

    Changing people’s perceptions

    Young queer activists are being empowered and learning how to take on leadership roles in government and in other decision-making spaces, said one Rwandan activist.

    Another Rwandan activist envisions a future where same sex couples will be able to get married, adopt kids and access medical services freely.  

    “Things will improve if we are smart,” the activist said. “I hope we will see more safe spaces, more affirming healthcare (especially in mental health), more economic inclusion, and more media and policy-making representation. In the end though, dignity is more important than law changes.”

    Ngabo in Nairobi agrees: “We want respect,” he said. “We want to feel safe. We don’t want equality. We want equal opportunities. We want to thrive.”

    Real progress means being able to live authentically without having to conform, he said. “Stronger protections under the law, safe spaces to gather, visibility in public life, and most importantly, Queer people leading the narrative about our own lives,” Ngabo said. “These are what a brighter future looks like to me.”

    Even in Uganda, Aliganyira believes things can still change for the better.

    Uganda was once considered the safest place for Queer people in East Africa before the 1990s, he said.

    “Uganda can undo what it has done and get beyond fear and uncertainty,” he said. “It’s up to everyone to come together and overcome division.”


    Questions to consider:

    1. Why do LGBTQIA+ community members in East Africa prefer to call themselves “Queer”?

    2. What are the key elements of a brighter future for the East African Queer communities?

    3. What can you do yourself to stand up for human rights as an ally or a member of a Queer community where you live?


     

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  • Transfer Data Shows Little Progress for First-Time Students

    Transfer Data Shows Little Progress for First-Time Students

    The new “Tracking Transfer” report from the National Student Clearinghouse Research Center shows little improvement in transfer rates for first-time college students. But it also sheds light on factors that could contribute to better outcomes.

    The latest report, part of a series, examined transfer data for students who entered community college in 2017 and for former community college students enrolled at four-year institutions that academic year.

    It found that only 31.6 percent of first-time students who started community college in 2017 transferred within six years. And slightly fewer than half of those who transferred, 49.7 percent, earned a bachelor’s degree, consistent with outcomes for the previous cohort.

    But some types of students had better outcomes than others. For example, students who came to community college with some dual-enrollment credits had higher transfer and bachelor’s degree completion rates, 46.9 percent and 60.1 percent, respectively.

    Bachelor’s degree completion rates were also highest for transfer students at public four-year institutions compared to other types of institutions. Nearly three-quarters of students who transferred from community colleges to public four-year institutions in the 2017–18 academic year earned a bachelor’s degree within six years. The report also found that most transfer students from community colleges, 75.2 percent, attend public four-year colleges and universities.

    Retention rates among these students were also fairly high. Among students who transferred, 82 percent returned to their four-year institutions the following year. The retention rate was even higher for students who earned a certificate or an associate degree before they transferred, 86.8 percent, which was nearly 10 percentage points higher those who didn’t earn a credential before transferring.

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  • To make real progress on widening participation in higher education, we need a new mission

    To make real progress on widening participation in higher education, we need a new mission

    The promise of higher education as a pathway to opportunity has never been more important, or more precarious.

    While overall university participation has reached record levels, this headline figure masks a troubling reality: where you’re born in England increasingly determines whether you’ll ever set foot on a university campus. And even once students do get their foot in the door, they might not have the support system in place – financially as well as academically – to succeed and thrive.

    It is in this context that the UPP Foundation has today published the concluding paper in its widening participation inquiry. Mission Critical: six recommendations for the widening participation agenda is our attempt to fill in the gaps that the government left in its opportunity mission around widening participation, and to provide targets and mechanisms by which it can achieve success in this area.

    Doing “getting in” right

    For years, the biggest single aim of widening participation work has been “getting in” – ensuring that young people from disadvantaged backgrounds are supported to attend university, most often by undertaking a bachelor’s degree as a residential student. The aim of growing participation has come under political scrutiny in recent years and is no longer an accepted mission across the political spectrum.

    But as our inquiry’s earlier papers highlight, there remains significant gaps in participation. Although more young people are going to university than ever before, there are stark disparities in the rates at which young people from different parts of the country attend university. If we believe, as I do, that talent is not simply concentrated in London and the South East, then by implication if opportunity is spread out more evenly, participation in higher education needs to grow.

    That’s why our first recommendation is a “triple lock” widening participation target. This includes a gap of no more than ten percentage points between the highest and lowest regional HE participation rates; plus a 50 per cent floor for progression to HE at 18-19 across all regions; and a target for 70 per cent of the whole English population to have studied at level 4 or above by the age of 25, as advocated by Universities UK. Meeting these targets will ensure that “getting in” really is for everyone.

    Onwards and upwards

    But this is not enough in isolation. The people we spoke to in Doncaster and Nottingham made it clear that “getting on” and “getting out” are equally important parts of the widening participation struggle – with the cost of learning a major barrier to full participation in university life.

    With that in mind, we’re calling for the restoration of maintenance loans to 2021 real-terms levels by the end of the decade, as well as additional maintenance grants for those eligible for free school meals in the last six years.

    We also want universities that are currently spending millions of pounds on bursaries and hardship funds to put that money towards outreach in the most challenging cold spots, as well as ensuring that the wider student experiences that undergrads cherish are available to all. That’s why it makes sense for a proportion of the proceeds from the proposed international student fee levy, if introduced, to be ring fenced to support an expanded access and participation plan regime, prioritising disadvantaged students from cold spot backgrounds.

    Revitalisation

    Finally, widening participation needs to address the short-term mindset that grips young people both before and during their time at university.

    Young people are more mindful of their finances than ever before, with many opting out of university in favour of a job in places where graduate careers are scarce and those who do choose to attend keeping one eye on their present and future earnings even before they’ve graduated.

    If we are to revitalise the widening participation agenda, we have to bring employability to the fore, both by reconfiguring the Office for Students’ B3 metric on positive student outcomes and by bringing employers into the design and outputs of university study. There are already fantastic examples of this working in practice across the sector, such as at London South Bank’s energy advice centre and Bristol University’s career- and community-oriented dental school. It’s time for the sector to pick up these ideas and run with them.

    The young person in Doncaster with the same grades and aspirations as their counterpart in Surrey faces not just different odds of getting to university, but different expectations about what’s possible. When we fail to address these disparities, we’re not just perpetuating inequality, we’re actively weakening the economic foundations that the whole country depends on.

    What our new report offers is a chance to refocus the widening participation agenda around a series of ambitious but achievable targets. Getting in, getting on and getting out are all crucial parts of the higher education cycle, especially for those who otherwise wouldn’t attend. If the government want to take their widening participation priorities seriously, all three aspects need to take their place in the sun.

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  • Canceling AmeriCorps grants threatens the future of education and workforce pipelines that power our nation’s progress

    Canceling AmeriCorps grants threatens the future of education and workforce pipelines that power our nation’s progress

    The recent decision to cancel $400 million in AmeriCorps grants is nothing short of a crisis. With over 1,000 programs affected and 32,000 AmeriCorps and Senior Corps members pulled from their posts, this move will leave communities across the country without critical services.

    The cuts will dismantle disaster recovery efforts, disrupt educational support for vulnerable students and undermine a powerful workforce development strategy that provides AmeriCorps members with in-demand skills across sectors including education.

    AmeriCorps provides a service-to-workforce pipeline that gives young Americans and returning veterans hands-on training in high-demand industries, such as education, public safety, disaster response and health care. Its nominal front-end investment in human capital fosters economic mobility, enabling those who engage in a national service experience to successfully transition to gainful employment.

    As leaders of Teach For America and City Year, two organizations that are part of the AmeriCorps national service network and whose members receive education stipends that go toward certification costs, student loans or future education pursuits, we are alarmed by how this crisis threatens the future of the education and workforce pipelines that power our nation’s progress, and it is deeply personal. We both started our careers as corps members in the programs we now lead.

    Related: A lot goes on in classrooms from kindergarten to high school. Keep up with our free weekly newsletter on K-12 education.

    Aneesh began his journey as a Teach For America corps member teaching high school English in Minnesota. Jim’s path began with City Year, serving at a Head Start program in Boston. We know firsthand that AmeriCorps programs are transformative and empower young people to drive meaningful change — for themselves and their communities.

    At Teach For America, AmeriCorps grants are essential to recruiting thousands of new teachers every year to effectively lead high-need classrooms across the country. These teachers, who have a consistent and significant positive impact on students’ learning, rely on the AmeriCorps education awards they earn through their two years of service to pay for their own education and professional development, including new teacher certification fees, costs that in some communities exceed $20,000.

    Termination of these grants threatens the pipeline of an estimated 2,500 new teachers preparing to enter classrooms over the summer. At a time when rural and urban communities alike are facing critical teacher shortages, cutting AmeriCorps support risks leaving students without the educators they need and deserve.

    City Year, similarly, relies on AmeriCorps to recruit more than 2,200 young adults annually to serve as student success coaches in K-12 schools across 21 states, 29 cities and 60 school districts.

    These AmeriCorps members serving as City Year student success coaches provide tutoring and mentoring that support students’ academic progress and interpersonal skill development and growth; they partner closely with teachers to boost student achievement, improve attendance and help keep kids on track to graduate. Research shows that schools partnering with City Year are two times more likely to improve their scores on English assessments, and two to three times more likely to improve their scores on math assessments.

    Corps members gain critical workforce skills such as leadership, problem-solving and creative thinking, which align directly with the top skills employers seek; the value of their experience has been reaffirmed through third-party research conducted with our alumni. The City Year experience prepares corps members for success in varied careers, with many going into education.

    AmeriCorps-funded programs like Breakthrough Collaborative and Jumpstart further strengthen this national service-to-workforce pathway, expanding the number of trained tutors and teacher trainees while also preparing corps members for careers that make a difference in all of our lives.

    Those programs’ trained educators ensure all students gain access to excellent educational opportunities that put them on the path to learn, lead and thrive in communities across the country. And the leaders of both organizations, like us, are AmeriCorps alumni, proof of the lasting effect of national service.

    Collectively, our four organizations have hundreds of thousands of alumni whose work as AmeriCorps members has impacted millions of children while shaping their own lives’ work, just as it did ours. Our alumni continue to lead classrooms, schools, districts, communities and organizations in neighborhoods across the country.

    Related: Tracking Trump: His actions to dismantle the Education Department, and more

    The termination of AmeriCorps grants is a direct blow to educators, schools and students. And, at a time when Gen Z is seeking work that aligns with their values and desire for impact, AmeriCorps is an essential on-ramp to public service and civic leadership that benefits not just individuals but entire communities and our country at large.

    For every dollar invested in AmeriCorps, $17 in economic value is generated, proving that national service is not only efficient but also a powerhouse for economic growth. Rather than draining resources, AmeriCorps drives real, measurable results that benefit individual communities and the national economy.

    Moreover, two-thirds of AmeriCorps funding is distributed by governor-appointed state service commissions to community- and faith-based organizations that leverage that funding to meet local needs. By working directly with state and local partners, AmeriCorps provides a more effective solution than top-down government intervention.

    On behalf of the more than 6,500 current AmeriCorps members serving with Teach For America and City Year, and the tens of thousands of alumni who have gone on to become educators, civic leaders and changemakers, we call on Congress to protect AmeriCorps and vital national service opportunities.

    Investing in AmeriCorps is an investment in America’s future, empowering communities, strengthening families and revitalizing economies. Let’s preserve the fabric of our national service infrastructure and ensure that the next generation of leaders, educators and community advocates who want to serve our nation have the ability to do so.

    Aneesh Sohoni is Teach For America’s new CEO. Previously, he was CEO of One Million Degrees and executive director of Teach For America Greater Chicago-Northwest Indiana. He is a proud alum of Teach For America.

    Jim Balfanz, a recognized leader and innovator in the field of education and national service, is CEO and a proud alum of City Year.

    Contact the opinion editor at [email protected].

    This story about AmeriCorps, Teach For America and City Year was produced by The Hechinger Report, a nonprofit, independent news organization focused on inequality and innovation in education. Sign up for Hechinger’s weekly newsletter.

    The Hechinger Report provides in-depth, fact-based, unbiased reporting on education that is free to all readers. But that doesn’t mean it’s free to produce. Our work keeps educators and the public informed about pressing issues at schools and on campuses throughout the country. We tell the whole story, even when the details are inconvenient. Help us keep doing that.

    Join us today.

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  • Women in Technology: Why Community is Essential for Progress

    Women in Technology: Why Community is Essential for Progress

    Women in Technology: Why Community is Essential for Progress

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  • A Year of AI-Powered Progress: RNL’s Product Evolution

    A Year of AI-Powered Progress: RNL’s Product Evolution

    The last year has been one of significant strides for RNL. We embarked on a journey to enhance our existing tools, aiming to provide our partners with even more powerful and effective solutions. This commitment has driven us to develop a suite of AI-powered tools designed to strengthen your connections with students and donors.

    A focus on data-driven decisions and user-friendly solutions

    Our primary goal was to create AI tools that are not only secure but also user-friendly and insightful. We aimed to provide you with a comprehensive view of your data, empowering you to make informed decisions and develop winning strategies. We understand the importance of ease of use, ensuring that our tools are accessible to everyone, regardless of their technical expertise.

    Key achievements: RNL Insights, Compass, and RNL Answers

    • RNL Insights: This AI-powered data management platform revolutionizes how you work with your data. By integrating data from various sources, including your enrollment CRM, financial aid modeling tool, and marketing analytics, Insights provides a unified view for informed decision-making. Its intuitive conversational interface allows you to ask questions and receive immediate answers, uncovering valuable insights you might have otherwise missed.
    • RNL Compass: Our AI-powered digital assistant, Compass, streamlines communication and enhances efficiency. By automating responses to common student and parent inquiries, Compass frees up your admissions team to focus on more strategic tasks. Integrated with your CRM, Compass provides personalized answers, ensuring each interaction is tailored to the individual’s needs.
    • RNL Answers: This AI copilot leverages your institution’s private data to provide valuable insights and support. Whether it’s crafting compelling marketing messages, assisting traveling admissions officers, or building robust knowledge bases for new team members, RNL Answers offers a secure and reliable AI-powered solution.

    Beyond technology: Empowering partners with AI expertise

    We recognize the importance of responsible AI adoption. To this end, we have introduced AI Governance and Education Consulting Services. These services provide guidance on integrating AI into your institution, including:

    • AI Education: Training leadership teams, faculty, and staff on the fundamentals of AI.
    • AI Governance Frameworks: Assisting in the development of frameworks that ensure ethical and responsible AI usage.

    Collaboration and continuous improvement

    To ensure our solutions remain aligned with your evolving needs, we have established the Leadership AI Council and the Product Advisory Council. These groups, comprised of our valued partners, provide valuable feedback and insights, shaping the future of our AI-powered solutions.

    Looking ahead: A future of innovation

    We have also began migrating some of the outbound communication tools our agents use to deliver your omnichannel outreach services to our new all-in-one platform—RNL Reach. While as a partner, your involvement in transitioning to RNL Reach is very minimal, but you will feel the benefit of the solution because your agents will be able to be more efficient in how they execute your campaigns and provide stronger analytics and reporting. This is the first step to making the new solutions and services we have planned in 2025 possible!

    In 2025, we are committed to building upon the strong foundation we’ve established this year. We will leverage our expertise in consulting, data analysis, and AI to develop innovative solutions that address your unique challenges and help you achieve your goals.

    A note of gratitude

    We extend our sincere gratitude to all our partners for their trust and collaboration. We are honored to work alongside you and contribute to your success. We look forward to a continued partnership in the years to come.

    Discover RNL Edge, the AI solution for higher education

    RNL Edge is a comprehensive suite of higher education AI solutions that will help you engage constituents, optimize operations, and analyze data instantly—all in a highly secure environment that keeps your institutional data safe. With limitless uses for enrollment and fundraising, RNL Edge is truly the AI solution built for the entire campus.

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  • From Potholes to Progress: How Higher Education is Driving Solutions to the UK’s Pressing Challenges

    From Potholes to Progress: How Higher Education is Driving Solutions to the UK’s Pressing Challenges

    It’s National Apprenticeship Week. Today on the HEPI blog, you can read about how University Alliance members are using healthcare degree apprenticeships to address workforce shortages: click here to read.

    Or carry on reading to hear from Viggo Stacey at QS about how the researchers at Swansea University are solving contemporary problems like potholes with cutting-edge research.

    • By Viggo Stacey, International Education & Policy Writer at QS Quacquarelli Symonds.

    Drivers in England and Wales encounter an average of six potholes per mile, and damage sustained from them cost drivers an average of £460 in 2024. One estimate put the cost of potholes to the UK economy at £14bn last year.

    Research published last week by Swansea University provides a real solution to this critical problem. Adding plant spores to bitumen will create a self-healing road surface that can extend its lifespan by 30%.

    This speaks directly to the Secretary of State for Education’s five key priorities for reform of the higher education system – that universities should play a great civic role in their communities.

    Local communities and businesses need to benefit fully from the work of higher education institutions, Bridget Phillipson wrote to the sector in November last year and as Debbie McVitty recently covered over at Wonkhe. This research will help individual drivers, councils across the country and UK industry.

    But another thing that is so exciting about this discovery is where it came from. Swansea University, on the south coast of Wales and an institution whose Vice Chancellor in the last week has said higher education in Wales is facing ‘the toughest [financial] position that we’ve been in’, is showing what its academics are capable of, given the right resources.

    And that leads to the second place where this research originated.

    One of those involved is Dr Jose Norambuena-Contreras, a Senior Lecturer in Swansea’s Department of Civil Engineering, originally from Chile, while Dr Francisco Martin-Martinez is a Lecturer at King’s College London’s Chemistry Department who hails from Spain.

    It is also notable that this news came out on the day that Keir Starmer became the first UK prime minister to join a gathering with EU leaders since Brexit.

    While rejoining the EU’s single market is firmly off the cards, a deal on youth mobility is an obvious open goal. Some 57% of voters recently backed a scheme for the under 30s, in addition to polling last year finding 58% thinking a scheme is a good idea.

    The UK Science and Tech Secretary, Peter Kyle, rightly met with EU counterparts in January to push to turbo-charge UK-EU science and technology links in a bid to tackle shared global challenges.

    Potholes in the UK might just be a small part of the UK’s challenge. But as Norambuena-Contreras puts it, it’s a ‘very sexy topic’ that British people like to talk about. If researchers can continue to identify problem areas that resonate with local communities and industry, they’ll be on to a winner.

    International talent is, and will continue to be, key to solving crises across the UK. If only researchers at the country’s top business schools were empowered to find solutions to filling higher education’s financial gaps in the same way as others can for potholes.

    Jessica Turner, CEO at QS Quacquarelli Symonds, commented:

    The UK’s universities are not just centres of learning—they are engines of economic transformation and real-world problem-solving.

    Research from the University of Bristol released this week – showing that it contributed £1.13 billion to the West of England economy in 2022/23 – is just one example of that.

    Swansea University’s ground-fixing research is a perfect example of how higher education drives innovation with tangible benefits for communities, industries, and the economy,” Turner added.

    As the QS World Future Skills Index highlights, the UK is a global leader in academic readiness and future workforce skills. To sustain this momentum, continued investment in universities is essential—not just to address today’s challenges but to shape the solutions of tomorrow.

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  • student debt relief progress and new fact sheets (SBPC)

    student debt relief progress and new fact sheets (SBPC)

    The fight for student loan borrowers continues! In the last remaining days of the Biden-Harris Administration, the U.S. Department of Education (ED) is pushing some final relief through for student loan borrowers, new Income-Driven Repayment (IDR) Account Adjustment payment counts are live, and we have new fact sheets shedding light on the impact of the student debt crisis on borrowers.

    Here’s a roundup of the latest:

    Over 5 million borrowers have been freed from student debt.

    In a major win for borrowers, ED announced that the Biden-Harris Administration has now approved $183.6 billion in student debt discharges via various student debt relief fixes and programs. This relief has now reached over 5 million borrowers and includes new approvals for Public Service Loan Forgiveness (PSLF) relief, borrower defense relief, and Total and Permanent Disability Discharge relief.

    This relief is life-changing for millions of families, proving the power of bold, decisive action on student debt. Yet, there is much more work to do. Every step toward relief underscores the need to continue fighting for policies that reduce the burden of student debt and ensure affordable access to higher education.

    Final phase of the IDR Account Adjustment is underway—take screenshots!

    In tandem with the latest cancellation efforts, ED has also finally started updating borrower payment counts on the Federal Student Aid dashboard. Providing official payment counts will help borrowers receive the credit they have earned towards cancellation under IDR, and ensure that all borrowers who have been forced to pay for 20 years or longer are automatically able to benefit from relief they are entitled to under federal law. ***If you are a borrower with federal student loans, we recommend that you check your dashboard on studentaid.gov, screenshot your new count, and save it in your records.

    Previously, many borrowers—including those who work in public service jobs and low-income borrowers struggling to afford payments—were steered into costly deferments and forbearance, preventing them from reaching the 20 years or longer for IDR relief or the 120 payments necessary for PSLF cancellation. Under the IDR Account Adjustment, these periods are now counted, even if borrowers were mistakenly placed in the wrong repayment plan or faced servicing errors. 

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