Tag: questions

  • Higher Education: 10 Questions from a Year 10

    Higher Education: 10 Questions from a Year 10

    1. How much harder are university courses than school? Do you have to be naturally gifted to excel at university? For example, can you do well in scientific or mathematical degrees through just hard work, or is there more to it? Do some courses require complex skills that you may not have from school, such as high levels of intricate practical skills for medicine or engineering, which you may not have needed for your GCSE or A-Level exams?
    2. How are lectures or seminars different to typical school lessons? How are you taught at university? How much of the learning process is taking notes, doing activities, researching, and so on? What is the environment like? For example, what are the class sizes like?
    3. How are you assessed at university? Most assessments at school nowadays are done in an exam at the end of the course. How different is the process at a university? For example, how much of it is exams, and how much is marked work throughout the course? Does this vary with the course?
    4. How do I pick the right course? Some people know exactly which career path they want to take, and this can be quite an easy decision for them, but many have no idea. What factors are the most important when picking a university and subject to study? Does a university’s prestige always correspond to its value to a student? 
    5. How do different courses vary from each other? Many seem to believe that some courses are easier or require less work than others, or some are much more enjoyable. Is this the case? How do contact hours with your professors differ from course to course?
    6. What are the advantages of different types of degrees? How do hands-on qualifications such as apprenticeships compare to standard degrees? What are the benefits of part-time degrees or ‘sandwich’ courses?
    7. What is life at a university like? What are the pros and cons of living in student accommodation? How much space and freedom do you have? Is it easy to get distracted from your studies when living amongst all your friends? What are the most important factors when choosing accommodation?
    8. What is the work-life balance at university like? I would assume that university courses require a lot more effort than GCSEs or A-Levels. Is that always true? How much more (or less) time do you spend studying than at school? Do you have to sacrifice a social life to get good grades? Can you easily get burnt out at university? Does this vary with the course? 
    9. Are campus or non-campus universities better? What are the advantages of each? Are they better for different types of people, or the different courses that they take? Are there noticeably different atmospheres between them? For example, do you get a better sense of community at a campus university, or do you grow more independent at a non-campus university?
    10. Is studying abroad a good idea? Most people stay in their home country to study. Is looking at universities in other countries a good idea, especially when doing a course such as languages? What are the advantages of studying abroad? Are single years abroad or exchanges a better alternative to this?

    * To declare an interest, Ben Hillman is the son of Nick Hillman, HEPI’s Director.

    Source link

  • Three Questions for Tulane’s Ashley Francis

    Three Questions for Tulane’s Ashley Francis

    Tulane University’s Freeman School of Business recently launched its first fully online M.B.A. program, marking a significant step in expanding its offerings for working professionals. As assistant dean at the Stewart Center for Professional and Executive Education, Ashley Francis plays a pivotal role in shaping and overseeing these programs. With a background in online learning and program development, she brings deep expertise in designing market-competitive programs that maintain Tulane’s unique academic experience.

    I wanted to sit down with Ashley to learn more about the strategy behind launching an online M.B.A. at Tulane’s Freeman School of Business, how the program distinguishes itself in a competitive landscape and what universities should consider when developing online offerings.

    Q: Why did Tulane’s Freeman School of Business decide to launch an online M.B.A. and how did you approach designing a program that stands out in an increasingly competitive market?

    A: Tulane University’s Freeman School of Business launched its online M.B.A. program as part of a comprehensive strategy complementing the school’s portfolio of programs directed towards working professionals and meeting students where they are. It was conceptualized in response to both an evolving institutional culture and a clear demand for accessible, high-quality business education.

    The COVID-19 pandemic further accelerated this momentum. With support from Dean Paulo Goes and our partnership with AllCampus, Tulane’s Freeman School of Business was able to build a rigorous and forward-thinking program.

    What sets Freeman’s online M.B.A. apart is its commitment to academic excellence, flexibility and support. The curriculum is designed specifically for working professionals, offering the same tenured faculty who teach on campus—a rarity among online programs, which often rely on adjunct instructors. The program underwent a rigorous four-month development process to ensure that our curricula offered engaging, culturally rich courses. We specifically structured a program with reduced credits to help lower cost and time to completion.

    The Freeman School’s online M.B.A. program is not only competitive but it’s also deeply student-centric. We offer unique, customized career support and access to tutoring services that not many other programs offer. While being competitive in the market was a top priority, ultimately the onus was on us to create a program that truly benefited students.

    Q: When selecting an online program management partner, what key factors did Tulane’s Freeman School of Business consider? Why was working with an OPM important to you?

    A: We went into the OPM selection process knowing the values and capabilities of working with an OPM and that this partnership style would set our online M.B.A. up for the most success. At their best, OPMs are sophisticated, passionate and willing to invest in the success of the program. At the same time, my previous experiences with OPMs had left me feeling wary and cautious when choosing our partner.

    For the new online M.B.A. program, we ended up going with AllCampus, and they’ve absolutely met my high expectations. Tulane’s Freeman School of Business was seeking a true partner—one that would collaborate deeply, offer full transparency and share in the school’s mission for success and AllCampus has embraced those values fully.

    My advice to other higher education leaders considering working with an OPM would be to build a relationship framed around mutual commitment and trust, with a shared goal of creating a standout program. Having a hands-on partnership allowed us to move quickly and tactfully when launching a high-quality program.

    Q: Tulane University is deeply connected to the culture and identity of New Orleans. How does the online M.B.A. program incorporate that sense of place and community for students logging in from around the country?

    A: Tulane’s Freeman online M.B.A. is infused with the spirit of New Orleans, bringing the city’s vibrancy and community-driven ethos into the virtual classroom. One of the core pillars of the program is “bringing the joy of New Orleans” to students—wherever they are. Rather than creating a hypercompetitive environment, the Freeman School fosters a sense of belonging and cultural richness, helping students feel the NOLA experience even if they never set foot on campus.

    This is accomplished through course design, community engagement strategies and faculty involvement that reflect our university’s values and strengths. Our courses embed the city’s ethos and leverage our expertise in energy, supply chain, brand management and entrepreneurial resilience. Tulane’s brand affinity, loyal alumni network and supportive student services—such as a dedicated career management center and a financial aid adviser—all contribute to building a connected environment. The result is a program that not only educates but also inspires a lifelong connection to the Tulane community and the unique culture of New Orleans.

    Source link

  • Increased ID Verification for Financial Aid Raises Questions

    Increased ID Verification for Financial Aid Raises Questions

    Photo illustration by Justin Morrison/Inside Higher Ed | michaeljung and robas/iStock/Getty Images

    College financial aid offices and students’ advocates say that a Trump administration plan to crack down on fraud in the federal aid system could burden university staff and hinder access to college programs.

    Although they support fighting fraud as a concept, they particularly worry that real, eligible Pell Grant recipients will get caught up in the detection system and won’t be able to jump through the extra hoops to verify their identity.

    “In general, verification is a little bit of threading the needle between making sure that the right dollars are going to the right students, but also not putting up an inordinate number of barriers, particularly to low-income students, that are insurmountable,” said Karen McCarthy, vice president of public policy and federal relations at the National Association of Student Financial Aid Administrators. “You have to walk a fine line between those two things.”

    Department of Education officials, however, say their plan, announced June 9, is necessary to protect American taxpayers from theft and won’t become a burden for colleges. They aren’t worried about students losing access, either.

    Ultimately, the Trump administration plans to verify the identity of each financial aid applicant with the help of a new system that should be up and running “this fall,” according to the department’s announcement. Before then, the department is planning to screen more first-time applicants for verification—a process that could affect 125,000 students this summer and will be handled by financial aid offices. (About 40,000 students were checked last year, according to a department spokesperson.)

    McCarthy, however, is concerned that if the new system isn’t ready by the fall, “institutions will be assuming this larger burden for a longer, indeterminate amount of time.” The department’s botched launch of the 2024–25 Free Application for Federal Student Aid showed the challenges of standing up new systems quickly, she noted.

    A senior official at the Department of Education told Inside Higher Ed that the Office of Federal Student Aid and the department procurement team are in the process of purchasing an identity-validation product similar to the ones used by financial services companies like banks. The product would be incorporated into the online FAFSA portal.

    If an individual is flagged for potential fraud at any point while filling out the form, a pop-up box would appear with a live staff member on the other side, the official explained. The applicant would then be asked to display a government-issued ID. If that ID is deemed valid, the person could then continue.

    “Once that’s done, the process is over,” the official said. “That’s really as simple as that effort is. I believe rental car companies are using it, too.”

    The official was optimistic that the department could have the system up and running by early September, though that won’t be soon enough to get aid disbursed in time for the fall semester. The official also acknowledged that the timeline means that colleges may have to do some verification in person even in the fall, but that process should not be too much of a burden for the college or the student. Similar to the online process, a student would just need to show a valid ID to a college financial aid administrator, either in person or over a video call. Previously, when identity verifications were conducted, students had to present a Statement of Educational Purpose and submit a notarized copy of their identification document.

    But advocacy groups that work with low-income students worry that even requiring a government-issued ID could give some students a leg up over others when it comes to accessing financial aid and affording to enroll in college.

    “We want to see fraud eliminated as much as anyone else … We just need to make sure that gets balanced with a reasonable process for students,” said MorraLee Keller, a senior consultant for the National College Attainment Network. “A lot of low-economic kids may not have secured, for example, a driver’s license. If they don’t drive, they may not have a driver’s license, and that is probably the primary form of a government-issued valid ID that most people would be able to present.”

    Keller noted that some states may have alternate IDs available for those who do not drive, but even that may take time to obtain if a student doesn’t already possess it.

    “We want to make sure that timing doesn’t interrupt the aid getting credited to their account to pay their bills on time so that they could start classes, get refunds to go get their books and all those kinds of things,” she said. “So one of the questions that we still need answered is, what else would be considered a valid ID?”

    The California Community College system, which has grappled with increasing financial aid fraud, recently considered an application fee to help screen legitimate students from fraudsters. A spokesperson for the system said they are waiting on additional guidance from the department before they can know how big a deal this shift will be.

    “We wouldn’t be able to speculate on the level of concern among students and institutions until the federal guidance is known,” she wrote. But “financial aid fraud is a nationwide trend and additional identification verification processes will help in the fight against it.”

    Source link

  • Existential Questions for Higher Education and the Nation

    Existential Questions for Higher Education and the Nation

    “Who are we? Where are we going? Where do we come from?” These existential questions are not luxuries in times of crisis—they are necessities. And as the storms of political, social, and environmental upheaval grow darker, they demand our full attention.

    For many in the United States, especially younger generations, the future feels bleak. Student loan debt weighs down tens of millions. Meaningless, low-wage, precarious employment—what anthropologist David Graeber called “bullsh*t jobs”—dominates the landscape, even for the college educated. Higher education, once touted as the great equalizer, has increasingly functioned as a sorting mechanism that reinforces class division rather than dismantling it.

    This is not accidental. It is the consequence of more than a half century of growing inequality, fueled by tax cuts for the wealthy, deregulation, union busting, and the privatization of public goods. Since the 1970s, wages for working people have stagnated, while the top one percent has consolidated unimaginable wealth and power. Higher education has both suffered from and contributed to this shift: as public funding declined, universities increasingly turned to corporate partnerships, tuition hikes, student loans, and contingent labor to survive. In doing so, they have often replicated the very inequalities they claim to challenge.

    Instead of building an informed and empowered citizenry, the modern university too often churns out debt-saddled consumers, precarious workers, and disillusioned graduates. The idea of education as a public good has been replaced by the logic of the market—branding, metrics, debt financing, and labor flexibility.

    Meanwhile, U.S. politics offers little solace. We are caught between the reactionary authoritarianism of Trumpism and the managerial neoliberalism of the Democratic establishment. Both forces have proven inadequate in confronting systemic inequality, environmental collapse, and imperial overreach. Instead, they compete to maintain the illusion of normalcy while conditions deteriorate.

    Internationally, the collapse of moral leadership is most evident in the ongoing genocide in Palestine. Backed by billions in U.S. aid and political cover, the Israeli military has killed tens of thousands of civilians in Gaza and displaced countless more. Hospitals, schools, and entire neighborhoods have been leveled. On college campuses across the U.S., students and faculty who dare to speak out against this atrocity have faced surveillance, censorship, arrests, and administrative repression. At a moment when moral clarity should be the minimum, too many institutions of higher learning have chosen complicity.

    This convergence of global injustice and domestic repression raises urgent questions for academia. What is the role of the university in a world marked by war, inequality, and ecological collapse? What values will guide us through the storm?

    The answer begins with honesty. We must recognize that higher education is not separate from society’s failures—it is entangled in them. But that also means it can be part of the solution. Colleges and universities can serve as spaces of resistance, reflection, and regeneration—but only if they reject their alignment with empire, capital, and white supremacy.

    Where do we come from? From resistance: from student uprisings, civil rights sit-ins, anti-apartheid divestment, labor organizing, and community building. From people who believed—and still believe—that education should serve justice, not profit.

    Where are we going? That depends on whether we are willing to confront power, abandon illusions, and build institutions that are democratic, transparent, and rooted in the needs of the many rather than the few.

    The future is uncertain. The storm is here. But history is not finished. A more humane and equitable society remains possible—if we have the courage to demand it.

    Source link

  • Why agentic AI matters now more than ever

    Why agentic AI matters now more than ever

    Key points:

    For years now, the promise of AI in education has centered around efficiency–grading faster, recommending better content, or predicting where a student might struggle.

    But at a moment when learners face disconnection, systems are strained, and expectations for personalization are growing, task automation feels…insufficient.

    What if we started thinking less about what AI can do and more about how it can relate?

    That’s where agentic AI comes in. These systems don’t just answer questions. They recognize emotion, learn from context, and respond in ways that feel more thoughtful than transactional. Less machine, more mentor.

    So, what’s the problem with what we have now?

    It’s not that existing AI tools are bad. They’re just incomplete.

    Here’s where traditional AI systems tend to fall short:

    • NLP fine-tuning
       Improves the form of communication but doesn’t understand intent or depth.
    • Feedback loops
       Built to correct errors, not guide growth.
    • Static knowledge bases
       Easy to search but often outdated or contextually off.
    • Ethics and accessibility policies
       Written down but rarely embedded in daily workflows.
    • Multilingual expansion
       Translates words, not nuance or meaning across cultures.

    These systems might help learners stay afloat. They don’t help them go deeper.

    What would a more intelligent system look like?

    It wouldn’t just deliver facts or correct mistakes. A truly intelligent learning system would:

    • Understand when a student is confused or disengaged
    • Ask guiding questions instead of giving quick answers
    • Retrieve current, relevant knowledge instead of relying on a static script
    • Honor a learner’s pace, background, and context
    • Operate with ethical boundaries and accessibility in mind–not as an add-on, but as a foundation

    In short, it would feel less like a tool and more like a companion. That may sound idealistic, but maybe idealism is what we need.

    The tools that might get us there

    There’s no shortage of frameworks being built right now–some for developers, others for educators and designers. They’re not perfect. But they’re good places to start.

    Framework Type Use
    LangChain Code Modular agent workflows, RAG pipelines
    Auto-GPT Code Task execution with memory and recursion
    CrewAI Code Multi-agent orchestration
    Spade Code Agent messaging and task scheduling
    Zapier + OpenAI No-code Automated workflows with language models
    Flowise AI No-code Visual builder for agent chains
    Power Automate AI Low-code AI in business process automation
    Bubble + OpenAI No-code Build custom web apps with LLMs

    These tools are modular, experimental, and still evolving. But they open a door to building systems that learn and adjust–without needing a PhD in AI to use them.

    A better system starts with a better architecture

    Here’s one way to think about an intelligent system’s structure:

    Learning experience layer

    • Where students interact, ask questions, get feedback
    • Ideally supports multilingual input, emotional cues, and accessible design

    Agentic AI core

    • The “thinking” layer that plans, remembers, retrieves, and reasons
    • Coordinates multiple agents (e.g., retrieval, planning, feedback, sentiment)

    Enterprise systems layer

    • Connects with existing infrastructure: SIS, LMS, content repositories, analytics systems

    This isn’t futuristic. It’s already possible to prototype parts of this model with today’s tools, especially in contained or pilot environments.

    So, what would it actually do for people?

    For students:

    • Offer guidance in moments of uncertainty
    • Help pace learning, not just accelerate it
    • Present relevant content, not just more content

    For teachers:

    • Offer insight into where learners are emotionally and cognitively
    • Surface patterns or blind spots without extra grading load

    For administrators:

    • Enable guardrails around AI behavior
    • Support personalization at scale without losing oversight

    None of this replaces people. It just gives them better support systems.

    Final thoughts: Less control panel, more compass

    There’s something timely about rethinking what we mean by intelligence in our learning systems.

    It’s not just about logic or retrieval speed. It’s about how systems make learners feel–and whether those systems help learners grow, question, and persist.

    Agentic AI is one way to design with those goals in mind. It’s not the only way. But it’s a start.

    And right now, a thoughtful start might be exactly what we need.

    Latest posts by eSchool Media Contributors (see all)

    Source link

  • Three Questions for Coursera’s New CEO, Greg Hart

    Three Questions for Coursera’s New CEO, Greg Hart

    For many institutions of higher education (including the one I work for), Coursera is an important online learning partner. Therefore, it was a big deal when Coursera announced earlier this year that Greg Hart was taking over as CEO from Jeff Maggioncalda. This space seemed like a good place to begin to get to know Greg, and he graciously agreed to answer my questions.

    Q: You’ve spent the majority of your career at Amazon, so education is a new space for you. What do you want universities to know about how you’ll approach partnerships, and how will your background influence how you lead Coursera? 

    A: My background is rooted in building and scaling technology-driven businesses that serve millions of customers. At Amazon, I led the creation and launch of Alexa and later served as the global head of Prime Video. Those roles shaped how I think about innovation, long-term customer value and meaningful experiences at scale. While higher education is a new sector for me, there are clear parallels: At Amazon, we solved enduring customer problems through technology. That same principle applies at Coursera—learners are seeking flexible, high-quality and job-relevant education, often in moments that define the trajectory of their lives. Both our university and industry partners are working with us to meet these evolving needs with world-class learning content, enabled by our platform’s ability to deliver personalized learning experiences at scale.

    What makes this work especially meaningful is the higher stakes involved. We’re not just helping people shop or stream content—we’re helping them transform their lives through access to learning. That sense of purpose is what drew me to Coursera. I approach our university partnerships with deep respect for the role higher education plays in society, and I see my responsibility as ensuring Coursera is a trusted, effective and mission-aligned partner for institutions around the world.

    Q: Can you update us on Coursera’s business, focusing on the biggest growth drivers and challenges? How confident can universities be in Coursera’s long-term financial resilience as a strategic partner?

    A: Coursera is where the world comes to gain new skills and learn from the most trusted institutions. Content is the engine of our business and the foundation of our ecosystem. Today, we partner with more than 350 leading universities and companies, offering job-relevant content across a wide range of domains, including technology, business, AI and data science.

    This catalog has attracted more than 175 million learners globally, including more than seven million new registered learners in the first quarter of this year alone. Many learners come to Coursera directly through our platform, while a growing number access content through institutional settings via our enterprise offerings. This entire ecosystem is powered by a unified platform that enables our partners to reach a global audience at scale, leverage data to inform content strategy and skills recommendations and harness advanced AI tools to drive personalized learning and discovery.

    Since going public in 2021, we’ve operated as responsible stewards of our capital, balancing disciplined cost management with long-term investments in growing our business and advancing our mission. Coursera is in an extremely stable position financially: We are growing, we generate positive free cash flow, we have a very healthy balance sheet and we have no debt.

    In Q1 2025, we delivered $179 million in revenue, up 6 percent year over year on growth in our consumer and enterprise segments and generated over $25 million in free cash flow, marking our strongest quarter of cash performance to date. Based on this strong start, we now expect full-year 2025 revenue to be between $720–730 million, with annual adjusted EBITDA margin improvement of 100 basis points to 7 percent—an outlook that reflects both durable demand and growing operating leverage. As of March 31, 2025, we have approximately $748 million in unrestricted cash and no debt, giving us both the stability and flexibility to invest in platform innovation, expand our content ecosystem and continue supporting our partners and learners around the world.

    Q: Given your background in industry, do you see more value in partnerships and content from businesses, like industry microcredentials? How do colleges and degrees factor into your long-term vision?

    A: Coursera was founded in 2012 by two Stanford professors, Andrew Ng and Daphne Koller. Universities are, and will continue to be, central to Coursera’s mission and strategy—especially in an era shaped by generative AI, where enduring human skills and trusted credentials are more important than ever. University content is vital not only to degree programs, but also to our offerings for individuals, businesses and governments. Some of our most popular courses are from top university instructors—Jules White of Vanderbilt, Vic Strecher of Michigan, Laurie Santos of Yale and Sydney Finkelstein of Dartmouth.

    We do not view degrees and nondegree programs as competing priorities. Rather, we believe in building an interconnected ecosystem that gives learners the flexibility to start with entry-level microcredentials, build towards academic credit and ultimately stack into full degrees. Today, 90-plus entry-level professional certificates are offered by our industry partners, and a third of them carry credit recommendations, making them a natural on-ramp to higher education. Our degree portfolio has expanded to over 50 programs and remains a strategic component of our consumer offering.

    Source link

  • 7 Questions with Dr. Simon Atkinson

    7 Questions with Dr. Simon Atkinson

    Leave a Reply

    Your email address will not be published. Required fields are marked *