Tag: removing

  • Everyone can play a role in removing barriers for autistic colleagues

    Everyone can play a role in removing barriers for autistic colleagues

    The complex rhetoric around neurodivergence, ranging from the politically unhinged to persistent gas lighting, requires us to start by defining autism.

    Autism, a form of neurodivergence, is a naturally occurring neurodevelopmental variation that manifests in differences in how people experience and interact with the world.

    The focus is often on communication “deficits” and “repetitive and rigid” behaviour but, quite frankly, this focus and these words say more about how non-autistic (allistic) people interpret our behaviour and their own discomfort with the same.

    Our own experiences of being autistic are a lot more expansive and encompass autistic joy and strengths, alongside the significant and often unnoticed challenges we experience day-to-day.

    At different points in time, we both made the conscious, and somewhat fraught, decision to share our autism diagnoses in professional contexts. For the most part we were hugely relieved to be met with compassion from colleagues and a desire to support us to make the necessary changes to level the playing field.

    Yet, in the background of these positive experiences, there is a near-constant battle with systems, processes and neuronormative expectations that undermine individual attempts to be supportive.

    We wanted to share the biggest challenges we’ve faced in sharing our diagnoses and attempting to build afresh work practices and environments that will allow us to thrive.

    Attempts to normalise

    On more than one occasion after sharing our diagnoses, we’ve both been met with responses along the lines of “we’re all a bit like that though”.

    While we assume these comments are intended to “normalise” our experiences and perhaps reassure us that we’re not that different, such comments are somewhat missing the point.

    Firstly, autistic people are human too, so our autistic traits are very much part of the human condition. For example, the struggles we face in some social contexts may be experienced by allistic people sometimes.

    And our desire to seek refuge in routines is something many people can relate to, particularly in times of great upheaval. What sets our experiences apart is the depth, duration and the degree to which these experiences impact our capacity to thrive.

    Secondly, late discovery or diagnosis often comes about after a lifetime of deeply felt misunderstandings and a perpetual sense of being somehow wrong. The challenges autistic people face have very real implications such as significant impact on mental wellbeing alongside higher risks of substance abuse, accidents and offending behaviour as well as lower levels of income and education.

    Poor employment outcomes and high rates of autistic burnout are often part and parcel of being autistic. Notably, suicide is a leading cause of early death for autistic people.

    While finally getting answers to a lifetime’s worth of questions is broadly positive, never underestimate how earth-shattering a late discovery or diagnoses can be. It can completely unmoor you from an identity you worked hard to craft and maintain, often over many decades.

    To be set adrift whilst trying to carry on “business as usual” can be incredibly disorienting and well-meaning comments intended to find common ground can feel dismissive and leave us, once again, feeling misunderstood.

    To receive a diagnosis can be confirmation (or even a revelation) that you have been leaning on masks and performativity this whole time, borrowing bits of behaviour and social styles from others, in order to keep up with fast-paced workplace dynamics.

    But if our identity is a mosaic of other people’s characteristics, who exactly are we? We therefore often find that the diagnosis we hoped would answer our questions, instead serves up a hearty existential crisis. Coupled with the need to continue functioning both in personal and professional contexts, whilst running that background process, can be exhausting.

    The adjustments minefield

    Often a motivating factor in sharing an autism diagnosis is the need to access workplace adjustments, though it should be noted you don’t need a diagnosis to do so.

    What many people won’t realise is that identifying the adjustments you need, and getting these put in place, often feels like a full-time job in and of itself. We’ve both experienced scenarios where we’ve been encouraged to share what we need to work at our best, only to find ourselves somewhat stumped.

    We’ve defaulted to so many complex and energy-consuming workarounds to overcome the barriers in our environment, that it can be hard to pick apart common workplace challenges from those which come about from being part of a neurominority.

    Plus, autistic people aren’t often comfortable around change, so if we’ve established a workaround, it can be difficult to consider an alternative, despite how much more efficient it could be!

    This is the nature of having differences that are somewhat invisible – you don’t realise that everyone isn’t quietly battling the same complexities.

    What we have both realised is that it’s essential to have the time and space for ongoing conversations around our evolving understanding of our needs. Too often the default is to use prescriptive forms and processes to put adjustments in place, whereas we have both benefitted from ongoing dialogue with managers who are committed to ensuring the barriers we experience are removed, in as much as possible.

    Our hope is that more people will start to understand that a diagnosis or discovery, and the sharing of this new understanding, should form the start of a conversation, rather than an outcome to be compensated for.

    Neuronormative expectations

    The majority of people will be blissfully unaware of what we mean by neuronormative expectations because, if you’re neurotypical, it’s likely that you subscribe to the dominant social norms without much effort.

    Most people, for example, assume good eye contact means you’re paying attention, and arriving late, particularly persistently, indicates a lack of commitment and/or interest. If you’re autistic, lack of sustained eye contact can be used to aid concentration, especially when processing auditory information, and lateness can be down to a multitude of reasons from difficulty with transitions to the need to avoid the ‘chit chat’ that often precedes the start of something.

    It’s also worth noting that these norms are culturally located and direct eye contact, for example, is considered disrespectful or invasive in some countries. It’s a wonder to both of us then that such subjective meanings and interpretations have become normalised standards that we are somewhat required to adhere to, to be accepted.

    Indeed, research indicates that even subtle deviations from these arbitrary social norms can result in autistic adults being incorrectly perceived as being deceptive and lacking credibility and that neurotypical peers are less willing to interact with autistic people based on social assessments made in a split second.

    It is also worth noting that we may well be thinking about all of the above whilst trying to judge the correct level of eye contact to be making; this is just part of the complex backroom processing and calculations we do on a daily basis!

    With all of this in mind we’d encourage colleagues to think about assumptions around what it means, and looks like, to undertake certain activities that most assume shared understanding of.

    We can certainly identify a range of areas where our interpretations diverge, such as notions around communicating effectively, networking or being professional.

    A good example is the way in which we’ve co-written this piece, which has come about through an initial text based online interaction, followed by asynchronous collaboration. At the time of finalising this piece we have still never “met” online or in person but have engaged in a rich exchange of ideas that have allowed for meaningful collaboration.

    If colleagues could be open to alternative interpretations and manifestations of social norms, higher education would be the richer for it.

    Allyship is needed

    With these challenges in mind there are things that can be done to support late-diagnosed colleagues. Essentially these centre around allyship and actively working to acknowledge discrimination and unconscious bias.

    Consider how you respond when someone shares their autism discovery or diagnosis

    Can you approach the conversation with curiosity, accepting that the experience of being autistic might, in fact, be very different from your own? Central to this is recognising the limitations of your knowledge and experience.

    It is a natural response to want to normalise your experience with the person sharing their diagnosis with you, but that may not be the comfort you expect it to be, and might accidentally undermine the identity they are still coming to terms with.

    Rather than saying “I do that too”, or “aren’t we all a little bit like that though?”, create a space where the person sharing their diagnosis with you can take time to form their own words, and be sure to centre them in the words you use with them.

    What part do you have to play in removing barriers

    For us, everyone has a role to play in removing barriers that prevent us from thriving. Whether directly as a manager supporting autistic colleagues to navigate often overly complicated HR processes, or as a peer becoming aware that your colleagues need to do things in a different way.

    You don’t need to know someone’s diagnosis to be an ally, you can simply start by identifying if there are moments you default to your preferred ways of doing things while inadvertently overlooking a colleague’s genuine need to things differently. If you come across resistance that is inexplicable to you, withhold judgement and instead become curious about alternative ways of thinking and being.

    Reflect on what norms and expectations you assume

    Assumed shared understanding and narrow interpretations of behaviour is the space where most unconscious bias sits. The reality is that the imaginary social contract we have all supposedly signed is just that – a fiction that not all of us have been granted access to.

    Can you make space to co-create shared understanding around what it means to “communicate”, for example? Can you become aware of your bias that “good communication” manifests through narrowly defined behaviours? Or can good communication also be non-spoken, asynchronous or graciously feature enthusiastic interruption, or deep dive monologues?

    Ultimately, whether you are an individual in whom an autistic colleague quietly confides, a senior manager with the agency to affect positive change, a HR professional implementing processes, or someone involved in developing policy – everyone has a part to play in making higher education a place where autistic people can thrive.

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  • How removing funding disparities for ‘disruptor institutions’ could help fulfil the ambition of the Lifelong Learning Entitlement

    How removing funding disparities for ‘disruptor institutions’ could help fulfil the ambition of the Lifelong Learning Entitlement

    • Professor Harriet Dunbar-Morris is Pro Vice-Chancellor Academic and Provost at The University of Buckingham.

    Whilst we are still waiting for the government to decide on the operationalisation of the future direction of the Lifelong Learning Entitlement (LLE), it is easy to agree that providing all new learners with a tuition fee loan entitlement to the equivalent of four years of post-18 education to use up to the age of 60 is a good thing in principle.

    In recent articles, Professor Deborah Johnston and Rose Stephenson have both presented useful positions and summaries on the status quo. For the University of Buckingham, the merits of the LLE are clear, but it is the relationship between the LLE and courses of different lengths that is central to our concern.

    At Buckingham, we take pride in our unique approach to education. As a disruptor institution and the only private university in the UK with a Royal Charter, we emphasise our small and independent nature. Our distinctive positioning has enabled us to create a unique learning environment. We have successfully developed ‘accelerated degrees’, including our flagship degree models: the two-year undergraduate degree and the four-and-a-half-year undergraduate medical degree.

    Where other institutions have a long summer holiday, at Buckingham we have a fourth term – the same amount of classroom time over a whole degree as in other universities, but a term in the summer which means that students can enter the labour market a year earlier and incur a year’s less accommodation and living expenses as well. 

    Alternatively, in three years, our students at Buckingham can undertake two qualifications: a foundation plus an undergraduate or an undergraduate plus a postgraduate degree. The year’s shape also more closely resembles the world of work and therefore ably prepares students more authentically for their future careers. We know this approach is working, and adds value. We are in the Top 10 for Graduate Prospects (outcomes) and:

    • 92% of our graduates agree their current activity is meaningful (sector 85%).
    • 88% of our graduates feel their current activity fits with their future plans (sector 78%).
    • 83% of our graduates say they are using what they learn while studying (sector 69%).
    • 97% of our graduates are in work or study (sector 89%).
    • 72% of our graduates are in full-time employment (sector 61%).

    Buckingham has been a beacon for accelerated degrees to help students achieve their degrees in a shorter period and get out into the workplace or onto further study sooner. We can also see this model allowing students to interrupt their studies and take their degrees in shorter chunks (each of our terms, for example), which would be possible with the LLE framework once it is implemented. However, there is a fundamental unfairness facing Buckingham and others that needs to be addressed.

    To understand this issue, we must first delve into the technical world of registering with the Office for Students (OfS), the regulator for higher education in England. Providers of higher education can (although not at the moment as new registrations are paused) register with the OfS under two categories:

    1) Approved (fee cap)

      Providers in the Approved (fee cap) category can only charge up to the fee cap of £9,250 (2024/25) / £9,535 (2025/26) for full-time students. Students can take out a tuition fee loan to cover their entire fee (for undergraduate courses). Approved (fee cap) providers can also access teaching and research grant funding. Most institutions are in this category.

      2) Approved

      Providers in the Approved category, which includes Buckingham, can charge tuition fees above the cap. However, students at these institutions can only access tuition fee loans up to the lower limit (£6,355 per annum for three-year programmes and £7,625 per annum for two-year programmes). Any additional fees charged need to be covered privately. Further, these institutions cannot access teaching and research grants.

      Because of our category of registration, students can only get the fee loan for the accelerated (two-year) degree programmes at the lower fee loan limit. Our students study for more of the year, and in each of their two years, yet they are entitled to less of a loan each year to support their learning, meaning that through the current category of registration they are discriminated against, even though our accelerated degrees are clearly better for getting students into the workforce and for the skills agenda being pushed by the new Labour government.

      What is also grossly unfair is that despite approved providers being unable to access direct government funding for learning and teaching, research, or capital activity, they remain subject to nearly every aspect of OfS regulation. One exception is the Access and Participation Plan (although we still produce an Access Statement). Yet, re-stating the above, students at approved category institutions cannot benefit from a full loan for the studying they do.

      So, as the government considers how to support the skills agenda and deliver on skills shortages, here at Buckingham we make a request on behalf of the sector and the potential students: implement the LLE and remove the disparities.

      We are calling for one of two developments:

      • A government review to address tuition fee loan eligibility (tied to current categorisations). Why should students be disadvantaged for the loan they can apply for by the category of their institution’s registration? In The University of Buckingham’s case, we have a TEF, we meet OfS requirements, and we even directly support the government’s desire to get students into work faster. Should it not be £9,250 (or now £9,535 from 2025/26) for all?
      • If not that, a change to loans for the credits studied will allow the students studying in that fourth term with us at Buckingham, and completing in two years, to be able to seek loans for the full amount of their two years of full-time study. The point here is that the implementation of the LLE means that the loan is for the credit instead, so this inequity is removed. All students can get a loan for the credit they study. Our students then would, as a bonus, gain the credit quicker, as they would study over two years.

      Most students, due to the cost of living and other responsibilities, should now be considered part-time students, and we need to consider ways to help them fit their lives around their studies – something we certainly pride ourselves on. To support those who also need to work during their intensive studies, we timetable differently and teach differently. Ultimately this is about helping every one of our students to study more effectively (and in a shorter timescale), and as presented in The University of Buckingham’s Strategic Plan 2023-28, supporting our students by embedding employability and entrepreneurship within the curriculum.

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