Tag: Report

  • Impact of Technology on Student Retention Report

    Impact of Technology on Student Retention Report

    A report from your end users

    In partnership with Inside Higher Ed, Collegis surveyed 450 students to gauge the impact of higher education technology on both their learning experiences and opinions of the school. Higher ed leaders will want to read our report, “Tech Troubles: How Technology-Student Interactions Impact Retention,” to dive deeper into how technology environments can help (or hinder) the student journey.

    Students raise high-stakes concerns

    While our study indicates colleges and universities are succeeding in some aspects of technology usage (digital communications, for one), the results also exposed several areas where technology hurdles are damaging, or even disastrous, to the student experience:

    • Website application hurdles: A quarter of students report some level of difficulty.
    • No internet, no class? Technical issues cause distractions and lost class time, both on and off campus.
    • Retention at risk: Over 40% of students who experienced tech issues question whether to continue their education at the institution.

    Plus! Included in the report are reactions to the findings from higher ed leaders. They share the top challenges their schools face in addressing the issues raised by students.

    Download the report for summaries by topic, stand-out results from audience segments, charts that show the intensity of student sentiment, and recommendations for technology investments to improve student success.

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  • Department of Education Issues Report on Diversity and Opportunity in Higher Education – CUPA-HR

    Department of Education Issues Report on Diversity and Opportunity in Higher Education – CUPA-HR

    by CUPA-HR | October 18, 2023

    On September 28, 2023, the Department of Education released a report titled “Strategies for Increasing Diversity and Opportunity in Higher Education.” The report was issued in response to the Supreme Court’s June 2023 ruling against affirmative action in college admissions and it outlines ways institutions and states can adapt to prioritize improved accessibility to educational opportunities for underserved students.

    The Report

    In an introductory message for the report, Secretary of Education Matthew Cardona emphasized the enduring commitment to equal opportunity and student body diversity in higher education on behalf of his department and the president’s administration. While condemning the Supreme Court’s decision on affirmative action, Cardona pledged the Department of Education’s and the Biden administration’s support in promoting inclusivity and equity and stimulating long-term prosperity.

    The Department of Education’s report centers around four areas that the administration believes institutions should consider when working to promote diversity and opportunity on campus: student recruitment, admissions, financial aid and student retention. The report focuses mostly on promoting diversity, equity and inclusion (DEI) initiatives in these areas to ensure underserved students have an equitable opportunity to be admitted into and succeed in postsecondary programs.

    Relevant to higher education HR, the report discusses the need for improved training of admissions officers and other employees to ensure consistent, equitable evaluations of applicants.

    Moving Forward

    Prior to the release of the Supreme Court’s affirmative action decision, stakeholders also raised concerns regarding the impact such a decision could have on hiring and employment decisions as well as programs or initiatives focused on creating diverse and inclusive workplaces that align with institutional values. The decision to strike down race-based affirmative action in admissions practices could leave employers open to future legal challenges regarding their hiring decisions and other diversity programs.

    CUPA-HR endorses efforts to promote inclusive communities on campuses across the nation. The government relations team continues to track developments impacting these efforts and will inform members of updates as they become available.



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  • New Report on the Representation of Women and Racial/Ethnic Minorities in the Workforce of Minority-Serving Institutions – CUPA-HR

    New Report on the Representation of Women and Racial/Ethnic Minorities in the Workforce of Minority-Serving Institutions – CUPA-HR

    by CUPA-HR | February 23, 2022

    Minority-serving institutions (MSIs) play an important role in ensuring students from underrepresented races and ethnicities receive a quality education.

    While there is an abundance of research on students who attend MSIs, little research has examined the MSI workforce, specifically, how the racial/ethnic representation of faculty, administrator, professional and staff reflects the student populations being served.

    The latest CUPA-HR report, The Representation of Women and Racial/Ethnic Minorities in the Workforce of Minority-Serving Higher Education Institutions targets this gap by providing an overview of MSI representation among all U.S. higher ed institutions and showing their geographic spread across the country; providing a closer examination of racial/ethnic and gender composition of faculty, administrators, professionals and non-exempt staff; and assessing how well the racial/ethnic composition of the higher ed workforce at MSIs reflects their student populations and matches the minority-serving mission of the institutions.

    Key findings from the report:

    • MSIs have higher racial/ethnic minority representation among their workforce than non-MSIs.
    • HBCUs have the highest representation of racial/ethnic minority employees.
    • Overall, the representation of racial/ethnic minority faculty at MSIs does not match the representation in students.
    • Overall, administrators, professionals, and staff at MSIs have similar racial/ethnic minority representation when compared to students.

    For more findings on the representation of women and racial/ethnic minorities in the workforce at MSIs, read the full report.



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