Tag: Selecting

  • Selecting and Supporting New Vice Chancellors: Reflections on Process & Practice – PART 2 

    Selecting and Supporting New Vice Chancellors: Reflections on Process & Practice – PART 2 

    Author:
    Dr Tom Kennie

    Published:

    This HEPI blog was kindly authored by Dr Tom Kennie, Director of Ranmore 

    Introduction 

    In the first blog post, I focused on the process of appointing new Vice Chancellors. with some thoughts and challenges to current practice. In this second contribution, I focus more on support and how to ensure that the leadership transition receives as much attention as candidate selection.  

    Increasingly, the process of leadership transitions often starts way before the incoming successful candidate has been appointed. Depending on the circumstances which led to the need for a new leader, the process may involve a short or extended period with an Interim Leader. This can be an internal senior leader or someone externally who is appointed for a short, fixed-term period. This in itself is a topic for another day. It does, however, require careful consideration as part of the successful transition of a new leader (assuming the interim is not appointed to the permanent role). 

    Reflections to consider when on-boarding Vice Chancellors 

    Rules of engagement with the Interim or Existing post-holder  

    Clear rules of engagement must be agreed with the appointed Interim. Among those rules are those relating to the engagement with the Board. Often these can feel quite implicit and unspoken. I’d encourage both parties to be much more explicit and document their mutual expectations to share with each other.     

    Incoming Vice Chancellor transition plan (individual and team-based) 

    Moving onto the post-appointment, pre-arrival period is an important phase in the process of ensuring a successful outcome. How can the incoming leader prepare (whilst often doing another big job)? How might the team prepare the way for the incoming leader? And, how might the existing or interim leader hold things together during this period? This is often a period of heightened anxiety within the senior leadership team (although rarely surfaced and discussed). Working with the team during this phase can help to reduce the danger of siloed working and help prepare the team for the arrival of the new leader.  

    Outgoing Vice Chancellor transition plan  

    Frequently overlooked is the importance of ensuring a successful transition for the current post-holder (assuming it has not been a forced exit). Beware of placing too much focus on the new person. Often, as indicated earlier, the current post holder may have many months to go before the new person can start. They also require support and encouragement. And, of course, recognition for their period in office.  

    Day 1 and week 1 

    The lead-up to day 1 requires significant consideration by the new Vice Chancellor. Meeting the new ‘inner office’ and considering how and in what ways the new Vice Chancellor is different in style and expectations compared to the outgoing leader is an important factor. Induction processes will, no doubt, feature heavily in the first few weeks, but a new Vice Chancellor should ensure that they control the transition process. This requires careful coordinated communication and choreography.   

    First x days (what’s the right number?) 

    Every new Vice Chancellor should be wary of being persuaded to work towards delivering a plan by some (often arbitrary) date, typically 90-100 days after their arrival. Understanding the context of the institution, and working with this, is more important. 

    Potential surprises & dilemmas  

    A new Vice Chancellor should expect a few surprises when they start. Context and culture are different and these will have an impact on the interpretation of events. To ensure success, these should be soaked up and immediate responses should be avoided. In time, it will be much easier to work out how to respond and what needs to change. 

    Match and ideally exceed expectations  

    Whilst clearly important and easy to say, it is vital to ensure the Vice Chancellor priorities are clarified with the Chair. Having done this, the senior team should be invited to similarly clarify their priorities. Lastly, these should be shared across the team. This, by itself, is likely to signal a new way of working. 

    A final proposal  

    The process of appointing Vice Chancellors is clearly an important matter for Chairs of Governing Boards. Whilst guidance is provided by the Committee of University Chairs (CUC), the latest edition of the document Recruiting a Vice Chancellor was published in 2017. Much has changed in the past eight years and it feels timely for a fresh look given the very different context and shifts in practice. 

    To close, it is worth remembering that nobody comes fully ready for any senior leadership role. Gaps exist and context and culture are different from the new perspective even if the candidate has had a prior role in a different place. You might wish to consider offering some independent support for your new Vice Chancellor. This could be through being a member of a peer-group and/or individual transition coaching. Being in charge is a lonely place and it can be constructive to be able to talk through dilemmas, issues and opportunities in a safe space. Sometimes this can’t be with one’s Chair or Senior Team.  

    Lastly, don’t be too judgemental and try and give any new Vice Chancellor the benefit of the doubt – well at least for a short while! 

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  • Selecting and Supporting New Vice Chancellors: Reflections on Process & Practice – PART 1 

    Selecting and Supporting New Vice Chancellors: Reflections on Process & Practice – PART 1 

    • This HEPI blog was kindly authored by Dr Tom Kennie, Director of Ranmore.
    • Over the weekend, HEPI director Nick Hillman blogged about the forthcoming party conferences and the start of the new academic year. Read more here.

    Introduction 

    Over the last few months, a number of well-informed commentators have focused on understanding the past, present and to some extent, future context associated with the appointment of Vice Chancellors in the UK. See Tessa Harrison and Josh Freeman of Gatensby Sanderson Jamie Cumming-Wesley of WittKieffer and Paul Greatrix. 

    In this and a subsequent blog post, I want to complement these works with some practice-informed reflections from my work with many senior higher education leaders. I also aim to open a debate about optimising the selection and support for new Vice Chancellors by challenging some current practices. 

    Reflections to consider when recruiting Vice Chancellors 

    Adopt a different team-based approach 

    Clearly, all appointment processes are team-based – undertaken by a selection committee. For this type of appointment, however, we need a different approach which takes collective responsibility as a ‘Selection and Transition Team’. What’s the difference? In this second approach, the team take a wider remit with responsibility for the full life cycle of the process from search to selection to handover and transition into role. The team also oversee any interim arrangements if a gap in time exists between the existing leader leaving and the successor arriving. This is often overlooked.  

    The Six Keys to a Successful Presidential Transition is an interesting overview of this approach in Canada. 

    Pre-search diagnosis  

    Pre-search diagnosis (whether involving a search and selection firm or not) is often underestimated in its importance or is under-resourced. Before you start to search for a candidate to lead a university, you need to ensure those involved are all ‘on the same page’. Sometimes they are, but in other cases they fail to recognise that they are on the same, but wrong, page. Classically, this may be to find someone to lead the organisation of today, and a failure to consider the place they seek to be in 10 years. Before appointing a search firm, part of the solution is to ensure you have a shared understanding of the type of university you are seeking someone to lead.   

    • Role balance and capabilities 

    A further diagnostic issue, linked to the former point, is to be very clear about the balance of capabilities required in your selected candidate. One way of framing this is to assess the candidate balance across a number of dimensions, including:  

    • The Chief Academic Officer (CAO) capabilities; more operational and internally focussed. 
    • The Chief Executive Officer (CEO) capabilities; more strategic and initially internally focussed. 
    • The Chief Civic Officer (CCO) capabilities: more strategic and externally focussed; and 
    • The Chief Stakeholder Relationship Officer (CSRO): more operational and externally focussed. 

    All four matter. One astute Vice Chancellor suggested to me a fifth; Chief Storytelling Officer (CSO). 

    Search firm or not?   

    The decision as to whether to use a search firm is rarely considered today – it is assumed you will use one. It is, however, worth pausing to reflect on this issue, if only to be very clear about what you are seeking from a search firm. What criteria should you use to select one? Are you going with one who you already use, or have used, or are you open to new players (both to you and to the higher education market)? The latter might be relevant if you are seeking to extend your search to candidates who have a career trajectory beyond higher education.  

    ‘Listing’ – how and by whom?   

    Searching should lead to many potential candidates Selecting who to consider is typically undertaken through a long-listing process and from this a short-list is created. Make sure you understand how this will be undertaken and who will be doing it. When was the last time you asked to review the larger list from which the long list was taken?  

    Psychometrics – why, which and how? 

    A related matter involves the use of any psychometric instruments proposed to form part of the selection process. They are often included –yet the rationale for this is often unclear. As is the question of how the data will be used. Equally importantly, if the judgment is that it should be included, who should undertake the process? Whichever route you take, you would be wise to read Andrew Munro’s recent book on the topic, Personality Testing In Employee Selection: Challenges, Controversies and Future Directions 

    Balance questions with scenarios and dilemmas 

    Given the complexity of the role of the Vice Chancellor, it is clearly important to assess candidates across a wide range of criteria. Whilst a question-and-answer process can elicit some evidence, we should all be aware of the limitations of such a process. Complementing the former with a well-considered scenario-based processes involving a series of dilemmas, which candidates are invited to consider, is less common than it should be. 

    Rehearse final decision scenarios  

    If you are fortunate as a selection panel, after having considered many different sources of evidence, you will reach a collective, unanimous decision about the candidate you wish to offer the position. Job almost done. More likely, however, you will have more than one preferred candidate – each providing evidence to be appointable albeit with evidence of gaps in some areas. Occasionally, you may also have reached an impasse where strong cases are made to appoint two equally appointable candidates. Preparing for these situations by considering them in advance. In some cases, the first time such situations are considered are during the final stage of the selection exercise. 

    In part 2 I’ll focus more on support and how to ensure the leadership transition is given as much attention as candidate selection. 

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