Tag: Sketch

  • Madchester? A sketch from the Conservative Party Conference

    Madchester? A sketch from the Conservative Party Conference

    I used to get nostalgic attending Conservative Conferences in Manchester. Being shouted at by far-left protestors reminded me of my time as a right-of-centre student union hack in the early 1990s.

    Just like the early 2020s, the early 1990s was a period when an unpopular Conservative administration was limping towards the end of its time in office. Trying to persuade other Manchester-based students to veer right rather than left was a challenge that guaranteed abuse. In one instance, someone kicked away one of my crutches (after I broke my ankle trying to high jump…). That still seems an odd way to convince me of the superiority of their views. There were lighter moments too, as when a fresher muddled up the Conservation Society with the Conservative Association. There are only so many times ‘Do you go out in the field?’ can be answered with ‘We help out at local by-elections.’

    This year, however, any abuse of passers-by was reserved for Labour’s Liverpool shindig, where a motley and shouty selection of anti-ID card, anti-abortion and anti-Israel protestors were in need of a Strepsil or two. Depressingly, I heard one protestor shout at a conference delegate who supported ID cards, ‘I bet you went to university.’ Even Steve Bray gave the Tories a miss this year, though his portable speakers were blasting away in Liverpool. (A friend suggested we should ask him where his extremely loud portable sound system came from … ‘Steve Bray as sponsored by Richer Sounds’?)

    If there was nostalgia to be had at the Conservative Conference, it was for the 1970s. There were multiple screenings of Margaret v Ted – An inconceivable victory, in which Michael Portillo narrated the story of Thatcher’s victory in the Conservative leadership election of 1975. There were various fringe meetings on ‘why nothing works’ that also recalled the 70s, especially when held in the shadow of the old Free Trade Hall, where 49 years ago the Sex Pistols played their most famous gig (though Anarchy in the U.K. had yet to join the setlist). The problem for the Tories is that change takes time, so the state of public services in 2025 has more to do with past Conservative Governments than the Labour one elected in 2024 – and everyone knows it.

    HEPI is non-partisan, always keen to publish views from across the political spectrum. That’s why we attended both the Conservative and Labour Conferences and why we are weighing up whether to go to Reform’s Conference next year. But I started this blog with shouty abuse because it links to the theme of HEPI’s fringe event held in conjunction with the University of Sussex, the University of Manchester and Goldsmiths, University of London: ‘How can universities best win back public support’. 

    Our speakers had different answers to this important question.

    • Neil O’Brien MP, the Shadow Minister for Policy Renewal and Development, ascribed the lukewarm approach towards universities to the (arguably) high number of low-quality degrees as well as to the lack of incentives on universities to prioritise economic growth.
    • Professor Sasha Roseneil from the University of Sussex (Kemi Badenoch’s alma mater) pointed the finger at endless negative media coverage, which she said was out of kilter with what the public really think about universities.
    • Professor Annabel Kiernan from Goldsmiths shifted the tone by reminding us about the many positives – not all financial – of a broad education, which Professor Duncan Ivison from the University of Manchester echoed before warning of the need to stop universities falling into the hole that already contains all those other areas of life that the electorate have deemed to be failing.
    • Finally, Alex Stanley of the NUS put students centre stage along with all the challenges they are currently facing. Anyone who thinks the NUS is still obsessed with the issues outside the mainstream of students’ concerns should listen to Alex’s wise words, which are always persuasively put.

    There weren’t half as many events on higher education in Manchester as there were the previous week in Liverpool. But one other organisation that made the effort was the King’s College Policy Institute, which hosted a panel on ‘What is the Conservative approach to higher education and skills integration?’ in which I took part.

    It wasn’t entirely clear if the title was referring to the Conservatives’ past, present or future policies but, for my take, I pointed out their early years in office after 2010 included a well-defined set of policies built around:

    1. increasing the unit of resource for teaching (via higher tuition fees and loans) and protecting research spending even in the depth of austerity;
    2. giving more power to students and institutions through the removal of student number caps; and
    3. placing a renewed focus on teaching quality and student outcomes.

    (As readers may know, I worked on these areas before joining HEPI in 2014, so declare an interest in them.)

    I went on to note the biggest problems facing our system of post-compulsory learning are not actually in higher education. The OECD’s recent Education at a Glance, which HEPI helped to launch, showed we have a high participation rate, a low drop-out rate and excellent graduate outcomes (on average), whether we are talking about employment, wages or health. But it also showed terrible (average / relative) outcomes for those who leave school with only GCSEs or equivalent.

    I ended my remarks by pleading with the Conservative Party to strive towards a ‘three Bs strategy’. By this, I meant focusing on the half of the population doing much worse educationally: Boys. For every 54 young women that make it to higher education, only 40 young men do so. Yet Minister after Minister and Government after Government have failed to adopt a dedicated focus on the scandal of male underachievement.

    I also suggested a future Conservative Government should focus on Bilingualism or at least inculcating a Bare familiarity with a language other than English. Language learning has declined catastrophically since a second language stopped being compulsory at Key Stage 4 (GCSE-level) around 20 years ago. The idea then was that primary school language learning would be bolstered and lots of secondary school pupils would voluntarily enrol for a language GCSE or two. But it has not worked out like that: there are now more A-Levels taken in PE than in French, German and Classical Languages combined. It seems ironic that a factor nudging people towards Brexit was one of Tony Blair’s education policies.

    My third B is ‘BTECs’ and similar, which the last Conservative Government and the current Labour one have been trying to kill slowly. Yet T-Levels and A-Levels are not right for everyone and much of the recent progress in widening participation in higher education has been among BTEC students.

    So most people who have considered the question, including Professor Becky Francis (who is overseeing the Curriculum and Assessment Review), agrees there should be a third way. Last week’s Labour Conference has left people expecting a brand new vocational qualification alongside As and Ts, producing a policy already confusingly labelled V-A-T (as if VAT were popular …). But the floor is littered with politicians’ attempts to design new vocational qualifications (GNVQs, diplomas etc). This approach is far from guaranteed to succeed: indeed, unless the errors of the past are meticulously avoided, the new approach will be more likely to fail than to succeed.

    That surely gives His Majesty’s Official Opposition a duty to scrutinise the current Government’s approach and provides a possible opportunity for them to rebuild a reputation for being knowledgable, moderate and competent. Yet as I file this piece, news is coming in that the Leader of the Opposition will instead opt to focus her main Conference speech on Wednesday on kicking universities and promising to slash the number of university places. This will be accompanied by a promise of more apprenticeships … but they said that in government yet presided over a reduction.

    It is almost as if someone believes saying, ‘Vote Conservative and we will stop your child(ren) from going to university’ could be a vote winner.

    Source link

  • How a Napkin Sketch Can Unlock Higher Ed Innovation at Your Institution

    How a Napkin Sketch Can Unlock Higher Ed Innovation at Your Institution

    In higher education, it’s easy to feel stuck.

    You know something isn’t working — maybe enrollment processes are clunky, or student support services feel disconnected. You’ve tried new tools, updated systems, created initiatives to create change, and added staff, but the problem persists.  It’s like there’s a giant boulder in your way, and no matter how hard you push, it doesn’t budge.

    It turns out, you don’t need a bulldozer – just a napkin sketch to start building momentum to move the boulder standing in the way.

    It’s a surprisingly simple concept, using visual design thinking exercises to help colleges and universities get unstuck. Not with more tech, or a fancy AI solution, but with more clarity to understand how things work today to create a framework for change tomorrow.

    Because real innovation in higher education doesn’t come from software or a technology — it starts with understanding the systems and the processes you already have so you can visualize what they could be.

    What is a napkin sketch?

    The napkin sketch is exactly what it sounds like: a back-of-the-napkin-style drawing that quickly maps out how a particular process actually works in your institution so it can be reimagined.

    It’s low-tech, but high-impact.

    Think of it as building a gameboard for players to play. Like a Monopoly board, everyone knows the players, the rules, and the steps. It makes the choices that need to be made for each player’s turn clear.  When these choices are laid out visually, it becomes much easier to pinpoint where the real opportunities (and challenges) are.

    What does the napkin sketch exercise entail?

    I usually start these sessions by asking one simple questions with a key follow-up

    • What’s the opportunity for ‘impact’? (What are you trying to accomplish?)
    • What’s preventing progress?

    Then we get to work. Together, we sketch out the entire process: from first interaction to the final outcome. We account for every step, system, and stakeholder that’s involved. We highlight the costs, the tools and technology handoffs, potential delays, and where things might be falling through the cracks.

    We typically conduct the sketch in a virtual drawing space, where we can collaborate in real time to map out the full process. It’s not about polished visuals — it’s about building a shared understanding of how things operate today.

    And in about 60-90 minutes, we always have at least one person in the group say out loud “I didn’t realize that’s how it actually works.” And another will inevitably ask “You’re going to send us this napkin sketch, right? I want to print it out.”

    Ready for a Smarter Way Forward?

    Higher ed is hard — but you don’t have to figure it out alone. We can help you transform challenges into opportunities.

    What can the napkin sketch reveal?

    In our experience working with hundreds of institutions of all shapes and sizes, we’ve found that many face surprisingly similar challenges. This exercise consistently shines a light on hidden opportunities, creating a blueprint for change.

    Common things we uncover include:

    • Manual, repetitive tasks that could be automated or streamlined
    • Workarounds that have become permanent fixtures without anyone questioning them
    • Disconnects between departments, systems, or technologies
    • Operational silos that prevent teams from seeing the full picture or collaborating effectively
    • Missed opportunities to better track, analyze, or act on data
    • Unclear ownership of key steps in the process

    In short, the napkin sketch helps institutions see what’s really going on — and what needs to change to move forward.

    Why does it work?

    Higher ed innovation often stalls because teams are too close to the problem or too deep in their own silo to see the bigger picture. The napkin sketch breaks through that by creating a space for everyone involved to step back and collaborate.

    Here’s why it’s effective:

    • It’s fast — most sessions take an hour or two.
    • It’s visual — helping teams align quickly and clearly.
    • It’s collaborative — bringing together voices from across departments.
    • It’s actionable — revealing next steps that are grounded in reality.

    Most importantly, it shifts the focus away from jumping to solutions and toward understanding the system. Once you understand the system, smart solutions become much more obvious — and effective.

    Real examples of the napkin sketch in action

    Whether it’s enrollment workflows, transcript processing, student communications, or data handoffs between systems or teams, the napkin sketch exercise can help untangle a wide variety of operational challenges. No two institutions are exactly alike, but many face similar complexities — manual processes, siloed teams, and unclear ownership that stall progress.

    Here are a few discoveries we uncovered in recent napkin sketch sessions I’ve led:

    • One institution realized how many steps were involved in processing transcripts — with staff toggling between platforms, uploading the same file in multiple places, and doing manual comparisons. Once the process was mapped, we explored how AI could handle the course match evaluations — saving hours of staff time each week.
    • Another team sketched out their enrollment outreach process and discovered they were sending multiple conflicting messages to students at the same time. The sketch helped them realign their communications and reduce student confusion.
    • A third school wanted to integrate a new tool into their tech stack, but the sketch revealed that the underlying workflow was broken — and that no tool would help until the foundational process was improved.

    In each case, the aha moment didn’t come from buying something new — it came from clearly seeing what was already happening so it could be improved upon.

    What could your napkin sketch uncover?

    If you’re wrestling with outdated processes, disconnected systems, or unclear handoffs — you’re not alone. Many institutions are trying to drive higher ed innovation with limited resources and overwhelming complexity.

    But you don’t need to have all the answers right now. You just need a clearer view of the problem so you can develop a thoughtful solution.

    That’s what the napkin sketch offers: a simple, collaborative way to map your reality, uncover opportunity, and take a smarter next step forward.

    Let’s sketch it out — and see what we find!

    Ready to uncover what’s holding you back?

    Reach out to schedule your own session and take the first step toward smarter solutions.

    Source link