A North Carolina woman will face up to 20 years in prison after admitting that she scammed the Department of Education out of $5 million in financial aid, USA Today reported.
Cynthia Denise Melvin pleaded guilty Wednesday to conspiring with dozens of “straw students” through an elaborate, seven-year scheme, federal court records show. Melvin applied to colleges on the students’ behalf, submitted the Free Application for Federal Student Aid for them, and even went so far as to impersonate the students so it appeared they were attending class and completing assignments, according to charging documents. All the while, she pocketed any leftover aid dollars, giving a small portion to the individuals she was impersonating.
Melvin was charged with conspiracy to commit wire fraud. In addition to her time in prison, she will face three years of supervised release and be required to pay a $250,000 fine, as well as restitution.
The scam is among the biggest “straw student” schemes in years, according to a USA Today review of Department of Justice news announcements.
The Office for Students has been evaluating the last iteration of the Teaching Excellence Framework (TEF), which happened in 2023.
The 2023 TEF was a very different beast to previous iterations, focusing more on qualitative (submissions from providers and students) evidence and less on the quantitative experience and output measures. But to be clear, this work does not appear to assess the impact or likely effects of these changes – it treats the 2023 exercise very much as a one off event.
Of all this, the blog post is the only bit that touches on what most of us probably care about – the future of the TEF, and the wider idea of the “integrated quality system”. Perhaps predictably, OfS has heard that it should
“build on the elements of the TEF that worked well and improve on areas that worked less well for some providers.
The top-line summary of everything else is that OfS is pleased that TEF seems to be driving change in institutions, particularly where it is driven by student perspectives. There’s less confidence that the TEF outcomes are useful for prospective students – the regulator wants to explore this as a part of a wider review of information provision. And while institutions do find TEF valuable, the cost involved in participation is considerable.
How much does TEF cost then?
It cost OfS £3.4m, and the mean estimate for costs to the wider sector was £9.96m. That’s about £13.4m in total but with fairly hefty error bars.
What else could the taxpayer buy for £13.4m? There’s the much-needed Aylesbury link road, an innovation hub in Samlesbury near the new National Cyber Force headquarters (promising jobs paying upwards of £3,000 according to the headline), or enough money to keep Middlesbrough Council solvent for a while. In the higher education world, it’s equivalent to a little under 1,450 undergraduate annual tuition fees.
The sector numbers come from a survey involving 32.3 per cent of providers (73: 52 higher education providers, 21 FE colleges) involved in the 2023 TEF conducted in September and October 2024 (so significantly after the event). It looked at both staff costs and non-staff costs (stuff like consultancy fees).
As you’d probably expect, costs and time commitments vary widely by institution – one provider spent 30 staff days on the exercise, while for another it was 410 (the median? 91.6). Likewise, there was variation in the seniority of staff involved – one institution saw senior leaders spend a frankly astonishing 120 days on the TEF. Your median higher education provider spent an estimated £37,400 on the exercise (again, huge error bars here). It is asserted that Gold rated providers spent slightly more than Silver rated providers – the data is indicative at best, and OfS is careful not to assert causality.
We also get information on the representations process – the mechanism by which providers could appeal their TEF rating. The sample size here is necessarily tiny: 11 higher education providers, 8 colleges – we are given a median of £1,400 for colleges and £4,400 for higher education providers.
Was it worth it?
The picture painted by the independent IFF evaluation is positive about the TEF’s role in driving “continuous improvement and excellence” at providers. The feeling was that it had encouraged a greater use of data and evidence in decision making – but in some cases these positive impacts were negligible given the volume of the input required. Students were also broadly positive, citing limited but positive impacts.
The evaluation also made it clear that the TEF was burdensome – a large drain on available staff or student resource. However, it was generally felt that the TEF was “worth” the burden – and there was a broad satisfaction about the guidance and support offered by OfS during the process (although as you might expect, people generally wanted more examples of “good” submissions – and the “woolly” language around learning gain was difficult to deal with, even though the purpose was to drive autonomous reflection on measures that made sense in a provider context).
One of the big 2023 cycle innovations was a larger role for the student submission – seen as a way to centre the student perspective within TEF assessment. This wasn’t as successful as OfS may have hoped – responses were split as to whether the process had “empowered the student voice” or not – the bigger institutions tended to see it as replicating pre-existing provider level work.
Students themselves (not many of them, there were 20 interviews of students involved in preparing the submissions) saw this empowerment as being limited – greater student involvement in quality systems was good, but largely the kind of things that a good provider should be doing anyway.
But the big question, the overall purpose, really needs to be whether TEF2023 raised the value of the student experience and outcomes. And the perspective on this was… mixed. Commonly TEF complemented other ongoing work in this area, making it difficult to pick out improvements that were directly linked to TEF, or even to this particular TEF. Causality – it’s difficult.
If we are going to have a big, expensive, exercise like TEF it is important to point to tangible benefits from it. Again, evidence isn’t quite there. About half of the providers surveyed used TEF (as a process or as a set of outputs including the “medals” and the feedback) to inform decision making and planning – but there were limited examples of decisions predicated on TEF offered. And most student representatives were unable to offer evidence of any change as a result of TEF.
Finally, I was gratified to note that coverage in “sector publications like Wonkhe” was one key way of sharing good practice around TEF submissions.
The value to applicants
Any attempt within the sector to provide a better experience for, or better outcomes for students is surely to be welcomed. However, for a large and spendy intervention the evidence for a direct contribution is limited. This is perhaps not surprising – there have been numerous attempts to improve student experience and outcomes even since the birth of the OfS: by the regulator itself, by other sector bodies with an interest in the student experience (the Quality Assurance Agency, Advance HE, the sector representative bodies and so forth) and autonomously by institution or parts of institutions.
Somewhat curiously, the main evaluation document has little to say about the realisation of TEF’s other main proposed benefit – supporting applicants in choosing a provider to study at. Providers themselves are unsure of the value of TEF here (feeling that it was unlikely that applicants would understand TEF or be able to place due weight on the findings of TEF) though there is some suggestion that a “halo effect”, drawing in part from the liberal use of logos and that job lot of gold paint, could help present a positive image of the provider. It is a hell of a reach, but some noted that the fact that institutional marketing and recruitment efforts used TEF and the logos presents evidence that someone, somewhere, thinks it might work.
The thing to do here would be to ask applicants – which OfS commissioned Savanta to do on its behalf as a separate exercise. This research was based on six focus groups covering 35 prospective students aged between 17 and 20 and applying to England. In four of these groups, participants had heard of the TEF – in two they had not – and in every case the applicants had ended up applying to silver rated universities.
This is backed up by what initially looks like a decent survey instrument – a big (2,599 respondents, covering various existing online panels, and weighted via the use of quotas on age, gender, ethnicity and post fieldwork by provider type, mode of study, domicile, and neighbourhood participation marker) survey conducted in April and May of 2024. The headline finding here is that 41.7 per cent of applicants (n=798) had seen TEF ratings for any university they had looked at.
Somewhat mystifyingly, the survey then focuses entirely on the experience of those 333 applicants in using the TEF information, before asking whether applicants may think TEF would be important in applying to university of the whole sample (52.2 per cent reckoned they would be important, despite a fair number of these applicants not having even noticed the ratings).
Can I just stop here and say this is a weird methodology? I was expecting a traditional high n survey of applicants, asked to rate the importance of various factors on application choices, ideally with no prompting. This would give a clearer picture of the current value of TEF for such decisions, which is what you would expect in evaluation. That’s not to say that the focus groups or a specific awareness or use survey wouldn’t be a valid contribution to a proper mixed methods analysis – or as a means of generating a survey instrument for wider use.
Even so, participants in the focus groups were happy to list the factors that affected their choices – these included the obvious winners like location, course content, and graduate outcomes, plus a “significant role” for the cost of living. Secondary (less important) factors included university reputation, teaching quality, and other personal preferences. Though some of these factors are covered within the TEF exercise, not one single applicant mentioned TEF results as a primary or secondary factor.
For those that had heard of TEF it was seen as a “confirmatory tool rather than a decisive factor.” Applicants did not understand how TEF ratings were determined, the criteria used, or what the meaning of – say – gold rather than silver meant when comparing providers.
The focus groups chucked the supplementary information (panel statements, submissions, the data dashboard) at applicants – they tended to quite like the student statements (viewing these as authentic), but saw the whole lot as lengthy, overcomplicated, and lacking in specificity.
I enjoyed this comment on the TEF data dashboards:
I feel like there is definitely some very useful information on this page, but it’s quite hard to figure out what any of it means.
On the main ratings themselves, participants were clear that gold or silver probably pointed to a “high standard of education,” but the sheer breadth of the assessments and the lack of course level judgements made the awards less useful.
There was, in other words, a demand for course specific information. Not only did applicants not mention Discover Uni (a government funded service that purports to provide course level data on student outcomes and the student experience), the report as a whole did not mention that it even existed. Oh dear.
Unlike IFF, Savanta made some recommendations. There needs to be better promotion of the TEF to applicants, clearer ratings and rationales, and a more concise and direct presentation of additional information. Which is nice.
What to make of it all
Jim will be looking at the student submission aspects in more detail over on the SUs site, but even this first reading of the evaluation documents does not offer many hints on the future of the TEF. In many ways it is what you would expect, TEF has changed mainly when OfS decided it should, or when (as with the Pearce review) the hand of the regulator is forced.
While providers are clearly making the best of TEF as a way to keep the focus on the student experience (as, to be clear, one stimulus among many), it is still difficult to see a way in which the TEF we have does anything to realise the benefits proposed way back in the 2015 Conservative manifesto – to “recognise universities offering the highest teaching quality” and to allow “potential students to make decisions informed by the career paths of past graduates.”
Ever wonder why students don’t read the syllabus, despite the time and effort we put into creating it? It serves as a contract between instructors and students (Eberly, Newton, & Wiggins, 2001), outlining the entire semester’s expectations, assignments, and deadlines. Yet, many students simply aren’t motivated to read it. They often find syllabi overwhelming, unengaging, or even unreadable. In many classes, professors go over the syllabus during the first week (Richmond, 2016), so frequently that students have dubbed it “syllabus week” — not exactly the most exciting start to a semester! Students often form impressions about their courses within the first few minutes of class (Roberto, 2021). Simply standing in front of the room and reading through the syllabus page by page isn’t the most engaging way to showcase what your class has to offer.
What if there were more effective ways to get students to not only read it, but to actively engage with it? Many students skip over it because learning management systems (LMS) like Canvas, Blackboard, and D2L now contain everything they need in one place. Yet, as instructors, we still rely on the syllabus to provide a clear roadmap for the semester.
So, how can we make it more engaging? Below are some strategies to encourage students not only to read the syllabus but to enjoy exploring what your class has to offer and what to expect throughout the semester. Here are five effective strategies to encourage students to engage with your syllabus. While some involve additional technology, leveraging these tools can enhance the experience and make the syllabus more interactive.
Use Notebook LM to create a podcast of your syllabus. Professors can use Notebook LM to generate a podcast version of their syllabus by uploading your syllabus and allow the AI to summarize and structure the content into an engaging audio format. This makes the syllabus more accessible and interactive for students.
Do polling questions using apps like PollEverywhere, Mentimeter and my favorite, Slido, to create interactive quizzes about key syllabus details. By turning the syllabus into a fun, live Q&A session, students engage actively while reinforcing important information about course policies, deadlines, and expectations in an engaging and memorable way.
Think-Pair-Share. Ask students to reflect on the following questions: How does this syllabus compare to others you’ve had? What strengths stand out to you? What challenges do you anticipate after reading it? Have them write down their thoughts individually, then pair up to discuss their responses. Finally, bring the class together for a group discussion, allowing you to clarify any questions or concerns as students share their insights. This activity not only helps students engage with the syllabus but also fosters a sense of community on the first day by encouraging interaction and shared understanding.
Have students annotate the syllabus. Have students annotate the syllabus—a great suggestion from an X post by Remi Kalir. In pairs or small groups, students will review the syllabus together, adding annotations that include clarifying questions, opinions on assignments and readings, and responses to course policies. Using a shared document like Google Docs allows everyone to see and engage with each other’s comments in real time. Another tool to use could be Perusall as the annotation tool. This not only helps students actively engage with the syllabus but also serves as a valuable community-building activity on the first day. The professor can then review the comments to address questions and provide further clarification.
Syllabus Station. In this community-building activity, students will work in groups to identify three key takeaways from the syllabus. At a designated syllabus station in a gallery walk, each group will review a hard copy of the syllabus, discuss its most important points, and write their top three on a large post-it poster. As groups rotate through the stations, they will add their insights to the poster, creating a collaborative summary of essential course information. This interactive approach encourages engagement with the syllabus while fostering teamwork. (I wrote an article on this in Faculty Focus, highlighting different first-day stations I use in class. Begin the Semester with Classroom Community Building Activities to Increase Student Engagement)
Many of these strategies align with community-building activities that foster a supportive and engaging classroom environment, encouraging student participation and a sense of belonging (Ricevuto & McLaughlin, 2022). By implementing one of these approaches, you not only help students engage with the syllabus but also strengthen classroom connections—creating a win-win situation.
Additionally, many of these techniques can be adapted for online courses with slight modifications. In an online setting, these techniques can be easily adapted:
Annotation activities can be done using collaborative tools like Hypothesis or Perusall, where students can highlight and comment directly on the syllabus.
Polling questions using Slido, PollEverywhere, or Mentimeter can be embedded in a live session or asynchronously in a discussion board.
Gallery walk-style activities can be recreated using shared Google Docs, Padlet boards, or discussion forums where students contribute key syllabus takeaways.
Podcast versions of the syllabus can be recorded using Notebook LM, making it more accessible for students who prefer audio content.
By making small adjustments, these interactive techniques can work just as effectively in an online environment, ensuring that students engage with the syllabus while also building a sense of community within the virtual classroom.
By using these interactive strategies, you can transform the syllabus from a passive document into an engaging, community-building tool. Whether through annotation activities, polling questions, collaborative discussions, or creative formats like podcasts, these approaches help students actively engage with course expectations while fostering a sense of connection with their peers. When students feel involved from the start, they are more likely to participate, ask questions, and take ownership of their learning. Creating a welcoming and interactive syllabus experience not only ensures students understand the course structure but also sets the tone for a supportive and engaging classroom environment—both in-person and online.
Dr. Joanne Ricevuto is the Assistant Vice President for Instructional Success, overseeing faculty programming at her institution and leading professional development workshops on key topics in higher education. She also serves as the managing editor for the Office of Instructional Success website. With over 20 years of experience in higher education, she has taught as a professor of early childhood education and has authored numerous articles on virtual learning and student engagement. She is also the co-author of Engaging Virtual Environments: Creative Ideas and Online Tools to Promote Student Interaction, Participation, and Active Learning.
References
Elberly, M. B., Newton, S. E., & Wiggins, R. A. (2001). The syllabus as a tool for learner-centered learning. The Journal of General Education, 50, 56–74.
Ricevuto, J. & McLaughlin, L. (2022). Engaging virtual environments: Creative ideas and online tools to promote student interaction, participation, and active learning. Stylus Publishing.
Richmond A. S. (2016). Constructing a learner-centered syllabus: One professor’s journey. IDEA paper #60. IDEA Center, Inc.
Roberto, M. (2021, April 9). Engaging students on the first day and every day: 7 strategies for connecting in the classroom. Harvard Business Publishing Education.
Before being elected as a sabbatical officer, I was a commuter student at my university for 5 years.
Over that time, the price of the single student ticket increased gradually from £1 to £1.70. It doesn’t sound like a lot but it soon adds up.
It had a huge impact on my studies. I reduced the number of days I spent on campus as I often did not have the funds to afford it. Eventually, I had to find a part-time job to cover the costs which were easily in their hundreds for each year.
In 2021, following a campaign from youth activists, the “Zoom pass” was introduced in Sheffield, a travel pass often advertised to students that offers discounted tickets and fares to 18–21-year-olds. Sadly, I was already too old.
I watched the service get drastically reduced, the timetable became more inconsistent and the prices of student tickets got increasingly more expensive. And on top of all this – the bus would never even arrive on time.
Commuter students are entitled to the same learning opportunities and experiences that university offers.
Commuter students make up a large proportion of our student population at Sheffield Hallam. In fact, we make up over 55 per cent. Add to the mix that 57 per cent of our students are also mature and more students are working than ever and you’re left with a huge cohort of students who are struggling to afford to attend teaching on campus and who are too busy and tired to engage in campaigning.
The university has made steps to adapt to the needs of our diverse student body – a move towards more online or hybrid teaching, a condensed timetable with longer hours over fewer days. But students are still struggling. The solution must be to make transport cheaper.
Time to campaign
In the last academic year, Hallam Students’ Union launched its third iteration of the cost of living survey and its results were damning.
We created a set of recommendations that would enable us to develop student support and lobby for positive change, at a local and national level, to help ease the burden on our students.
For our “Cheaper Transport Campaign,” we committed to lobbying the South Yorkshire Mayoral Combined Authority (SYMCA), those responsible for economic development, transport and regeneration of South Yorkshire, for cheaper transport for students.
We want:
The Combined Authority to make the “Zoom pass” available to all students across South Yorkshire, regardless of age, on buses and trams
A reduction in fares overall
In the meantime, we promoted our campaign on our social media platforms, asking students to share their commuter experiences, with the help of a small cash incentive – the winner having the next few months of their travel expenses paid for.
Eventually, with thanks to our Vice Chancellor, we were finally able to set up a meeting with our officer team and the South Yorkshire Mayor, Oliver Coppard in October. We discussed all the good stuff: the importance of affordable transport for Hallam students, the student testimonies we had collected, as well as the requests laid out in our campaign.
Since our meeting, the Mayor has opened a public consultation on taking back control of South Yorkshire’s buses through franchising. Bus franchising will give SYMCA powers to decide what routes buses take, when and where they operate, the quality and reliability of the service, as well as the price of fares.
With decentralised decision-making, things can happen faster – local people better understand local issues and can find local solutions.
Ten foot testimony
We began brainstorming how to engage commuter students, including students that use public transport to travel to placements, with the public consultation. But public consultations are boring and commuter students are time poor.
We needed to mobilise, build student support and solidarity to get people to engage with public policy decision-makers and sign the consultation. How do you get students to be active citizens in the local transport agenda?
I enlisted my good friend and fellow artist, Johnsey, to help us facilitate an outreach event to garner some energy, excitement or at least some interest around bus franchising.
The ten foot testimony, we would call it. We secured a huge piece of paper on the floor, in the entrance of our main university building, inviting students to write their public transport experiences.
It was really simple, and I was worried students simply wouldn’t care. Fortunately, passers-by wanted to contribute (staff included) and the ten foot testimony became twenty feet in no time at all.
While the testimony itself is no good to the Mayor, we had the opportunity to speak to so many students, encouraging them to sign the consultation.
We successfully managed to engage students in the conversation, had a fun time doing it, and now have a lovely, long and bright piece of documentation to show for it.
Many students feel disenfranchised when it comes to decision making in their towns and cities. We firmly believe that they should have an active say in how decisions are made and how it impacts them.
Next stop, success
The public consultation closed a few weeks ago, and it might be a while before we hear the official result and the following decisions made on bus franchising.
Recently, one of our largest bus providers in Sheffield, First Buses, announced that they would be keeping the price of the student single fare at £1.50, following the bus fare cap rising. Not only that, but they extended the eligibility of the student ticket for all of South Yorkshire, not just Sheffield. We are hopeful that Stagecoach will follow suit.
By making commuter students visible, we were able to gather their voice and campaign for more affordable and accessible travel. Whilst we’re not there yet, we’ve engaged students as active citizens in transport policy and displayed the benefits of devolution in practice.
When it comes to decision making on transport, universities and their student unions can play a huge part in lobbying for an improved commuter student experience. It’s easy for their voices to go amiss in policy making when they are time poor, busy, not on campus or simply don’t think anything will happen fast but the sector can play a role in empowering students to have a more accessible, affordable and sustainable commuter student experience. It’s not just limited to the classroom, it’s also about getting there.
This blog is part of our series on commuter students, click here to read more.
The National Student Ombudsman (NSO) First Assistant Ombudsman Sarah Bendall has revealed details of the 220-or-so student complaints she has received in the first three weeks of operation.
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The OECD’s (Organization for Economic Co-operation and Development) study on teenage career uncertainty underscores a growing concern: 40% of 15-year-olds lack clear career plans, a figure that has risen by over 50% since 2018. This uncertainty is linked to poorer employment outcomes in adulthood, particularly for students with lower academic performance. The study emphasizes career development programs can significantly reduce this uncertainty by helping students explore interests and align education with potential career paths. However, data from PISA 2022 shows that too few students participate in such initiatives, suggesting a need for broader access and promotion of these programs.
The issue that frequently comes to the forefront is the potential disconnect between and among CTE programs, counseling, and academic standards-based classrooms. In conversations, all appear to believe in the interconnectedness of these three areas, yet they are often separate and distinct for a variety of reasons. Helping students prepare for their lives after school and for potential careers needs to be an integral part of all school’s educational vision. This is often demonstrated in graphics and words through a school’s mission, vision, and Portrait of a Graduate.
How can educators bring CTE, counseling, and standards-based classrooms together? Let’s look at six strategies through the lens of a curricular-focused learning environment:
Facilitating Career Exploration, Awareness, & Application
Counselors play a vital role in the success of all students, helping students identify their strengths, interests, and values through a variety of tools including interest assessments and career inventories. They provide one-on-one or group sessions to help students explore specific careers tied to their interests. These activities can guide students toward careers featured in classrooms, courses, and programs.
Interdisciplinary Career Units
Career exploration and application opportunities can be easily woven into all subjects. What students are learning in the classroom and the passions they are discovering can be connected to potential careers they may want to consider. For example, math classes could include performance tasks around topics such as financial literacy or architecture, requiring teamwork and communication to solve problems. Language Arts related careers could include a grant writer, social media marketer, public relations specialist, or a journalist with projects and lessons easily connected with essential content related to reading, writing, speaking, and listening.
Partnerships between CTE programs and general education teachers can help align these activities with broader learning goals and within and across career clusters and pathways.
Project-Based Learning (PBL)
Incorporating an instructional strategy such as PBL is something that is common for CTE teachers. Using this pedagogy and incorporating future-ready skills can involve students working on complex, real-world problems over an extended period, requiring them to think critically, collaborate, and communicate effectively. Defined utilizes career-themed projects that can be integrated across subjects, such as developing a marketing plan in business classes or designing solutions for community issues in science. These experiences make skills relevant to future careers while aligning with academic standards.
Embedded Communication Training
Incorporating oral presentations, team discussions, research, and report writing into assignments across all subjects ensures consistent practice. Weaving active communication strategies into learning activities helps students practice collaboration and interpersonal skills. Projects that require students to do presentations and/or build communication documents that are informative or persuasive promote formative and summative assessments of communication skills.
Assessment & Reflection
Self-reflections and teacher feedback through the lens of reflecting on the real-world connected processes and content applications to careers through their learning can be powerful “a-ha” moments for students. The use of rubrics for evaluating skills such as problem-solving can help teachers guide students as they practice skills throughout their learning experience. Evidence of practice and growth over time can also be part of an evidenced-based portfolio for the student. Bringing these ideas together can help students understand the interconnectedness between careers, content, skills, and projects.
Collaboration with Employers & Community Partners
Schools can establish partnerships with local businesses to provide interactive career days, mentorship programs, and soft skills training. Exposing students to the workplace through job shadowing, internships, or part-time work enables them to understand real-world career dynamics. When possible, incorporating on-site visits through field trips can help introduce students to different work environments and let them see first-hand the connections between school-based learning and future opportunities.
Bringing professionals into classrooms for workshops or mentorship allows students to practice skills in real-world contexts. Additionally, business and industry experts can work collaboratively with a curriculum team to create performance tasks, projects, and virtual internships to help students bridge the world of work, academic standards, and skill development and practice.
To learn more about how you can support and engage your students in career-connected deeper learning, please click here.
How important is friendship to you? According to a Pew Research Center study in 2023, 61 percent of U.S. adults said having close friends is extremely or very important for people to live a fulfilling life, which is much higher than the share who said the same about being married (23 percent), having children (26 percent) or having a lot of money (24 percent). Meanwhile, almost one in three Americans feel lonely every week.
In this context, perceptions of workplace friendships are evolving as the world of work transforms. Working professionals consider having a best friend at work to be even more important since the start of the pandemic and the dramatic increase in remote and hybrid work. Younger generations, such as millennials and Gen Zers, want to curate authenticity and set boundaries. They may prioritize job satisfaction and mental health over other traditional factors. How do those new priorities relate to friendship?
In addition to well-being benefits, having friends at work can contribute to an individual’s professional development and workplace performance. Working in an environment that fosters vulnerability, as friendships often do, enables individuals to challenge themselves in ways they may otherwise avoid.
The topic of friendship at work often focuses on the postgraduate workforce. We argue for the importance of applying the same principles to the graduate student and postdoctoral experience. We discuss ways in which graduate students and postdoctoral scholars can benefit from prioritizing friendships and essential interpersonal skills, which can lead to a more robust academic experience and support network.
Navigating Challenges and Life After Graduate School
Studies show that strong relationships at work are linked to a lower risk of burnout, better mental health and fewer traumatic experiences. Having peer friendships helps graduate students and postdoctoral scholars cope with the rigorous nature of their academic training. Although the demands of this training can make it difficult to prioritize one’s social life, intense work environments in group settings also provide many opportunities for like-minded individuals to get to know each other beyond the immediate tasks at hand.
Cultivating such relationships helps students and scholars to navigate the challenges of graduate school and/or their postdoctoral training and work with the benefit of a support system. Sometimes people struggle to comprehend the unique and specific nature of graduate training. Having peers in the same environment allows one to work through challenges and problems with someone who knows firsthand the context of what they are experiencing.
As graduate students and postdoctoral scholars face points of transition, either at the beginning or end of their training, many will leave their current support network and find themselves in need of building new connections. Yet, fulfilling friendships can take time and effort to build. Friendships formed in graduate school can provide an incredible form of support for any moment in life and can have lifelong implications for personal and professional careers. In fact, many of us in the workplace still talk to friends we made during our graduate school years and cherish the memories we built based on understanding and trust.
Strengthening Academic Research and Performance
A significant portion of the research on workplace friendships highlights the increase in performance and productivity that results from the presence of such relationships. Happiness leads to increased performance across the board. Developing friendships among peers can result in an increase in potential collaborators for opportunities such as co-authorships, conference presentations or interdisciplinary research. It can also happen the other way around—connections that begin as professional collaborations may turn into friendships.
The two of us writing this article are real examples of how developing friendships within the workplace can provide benefits to one’s career growth. We met as colleagues and quickly found commonalities in our personal interests and professional goals. While our jobs took us to different institutions, a robust co-writing dynamic emerged from the foundations of our friendship. Our story is similar to that of many scholars who write with their friends.
Developing Transferable Skills
Creating meaningful connections also helps graduate students and postdoctoral scholars strengthen key transferable skills that are relevant in preparing for diverse career paths. Consider three that come to mind:
Communication: For many friendships, there is a sense of comfort that develops over time. This bond encourages an ease in conversations lacking in other types of interactions. Friends can be a sounding board when you are attempting to process your thoughts and put them into words for an external audience.
Collaboration: Some graduate students and postdoctoral scholars may conduct solitary research with little opportunity to work within a team or group setting, especially in the humanities. Identifying opportunities to collaborate with friends helps to develop the ability to contextualize one’s responsibilities within a broader project. This cultivates a skill that employers often prioritize in the hiring process: collaboration or teamwork.
Cultural competency: Another benefit to fostering workplace friendships is becoming more aware of different lived experiences from your own. While it is possible to do this through less personal interactions, friendships allow you to share life stories and perspectives and build deeper connections. Expanding your perspective will allow you to become a stronger scholar (during your time in graduate school or postdoctoral training) and professional (whatever your postgraduation plans may be) in an increasingly diverse world.
Implications for Career Development
Of course, there are some challenges to keep in mind with workplace friendships. These may include: trusting someone too soon and oversharing, participating in gossip and rumors, and in-group pressure to fit in, which ultimately leads to exclusion of some through group homogeneity and barriers to opportunities. Other challenges exist for individuals with marginalized backgrounds. The lack of diversity or representation in certain disciplines can further feelings of isolation and take a greater toll on one’s well-being.
Those of us working with this unique population can make an intentional effort to facilitate meaningful relationship-building and address the challenges above through educational programming. Professional development events for marginalized populations often provide a “third space” for individuals to connect in a critical mass, breathe and celebrate, and identify role models and peer collaborators. The University of Maryland system’s Alliance for Graduate Education and the Professoriate is a great example of community-building.
Another viable option for educators and institutions to consider is to leverage the power of peer or near-peer mentoring. Research highlights the importance of mentoring constellations, which acknowledge the varying needs of a mentee and how mentoring relationships differ in structure or intensity. While a “vertical mentor” may be more senior in an organization and offer guidance to mentees based on career progression or life stages, a “horizontal mentor” refers to a peer at a similar career level who shares the mentee’s experiences and challenges. At the University of Maryland, College Park, the Graduate School has created a near-peer mentoring program that focuses on interdisciplinary knowledge-sharing between a doctoral student and a postdoctoral scholar over a year. This program promotes a culture of mentoring where both parties can develop self-awareness and build skills critical to their respective careers.
Finally, how can graduate students and postdoctoral scholars go about making friends at work? Begin by prioritizing relationships in the spaces you occupy, especially during moments of uncertainty. Then, attend and leverage university programming around well-being, professional development and mentoring, to meet people with similar interests and values. Next, look carefully within your high-touch professional relationships, and consider how proximity, similarity, and reciprocity can help you facilitate the initiation and development of a friendship.
Yi Hao is the program director of career and professional development at the Graduate School of the University of Maryland, College Park, and a member of the Graduate Career Consortium—an organization providing an international voice for graduate-level career and professional development leaders.
Mallory Neil is the director of industry partnerships for the College of Science at Clemson University.
Co-Authored By Aaliyah Lee-Raji, Amadis Canizales, Amaiya Peterson, Andrew Stillwell, Anessa Mayorga, Aniyah Campbell, A’niyah Leather, Anna Fleeman, Brookelyn Vivas, Cassandra Mathieu, Christian Bennett, Clio Chatelain, Daniel Abernethy, Fatoumata Sow, India Davis, Isabella Maiello, Jazmine Collins, Jennifer Sanchez-Martinez, Joseph Stauffer, Karlee Howard, Kaylee Japak, Keanell Tonny, Kristian Isom, Leonardo Pisa, Mackenzie Lemus, Maddox Wreski, Madelyn Beasley, and Saverio Consolazio
In higher education, one of the greatest challenges is getting students not only engaged in learning but also excited about research. An equally pressing issue is navigating the increasing role of artificial intelligence (AI) in the teaching and learning space. This semester, I aimed to tackle both by teaching a psychology of wellness class that integrated the principles of positive psychology with the use of AI tools. During the two-week module on positive psychology, I wanted students to experience research and writing as positive and engaging activities. I floated the idea of co-authoring an article on student wellness from their perspective, incorporating the responsible use of AI, fostering a passion for research, and ensuring that the process was enjoyable.
Here is how the project unfolded:
Day 1: Setting the Stage for Collaborative Writing
The project began by gauging student interest in co-authoring an article on student wellness. I asked those who wanted front-facing credit and authorship acknowledgment to text me their consent and indicate if they would be comfortable with their photo(s) being included. Importantly, students had the option to opt-out at any time if they felt uncomfortable with the direction of the article. I was fortunate because a large majority of the students showed a genuine interest in this assignment.
To kick off the project, I used ChatGPT to generate an outline based on positive psychology as aligned with the textbook chapters and student-led ideas and topics. The students were then divided into groups, where each group received a dedicated workspace in our learning management system, D2L. Each group selected a predetermined subtopic to focus on, and I tasked them with using ChatGPT to generate 20 ideas on that subtopic. From those 20 ideas, the groups narrowed it down to three, which they discussed in detail, considering both research-based and personal experiences. Each group member took notes to guide the next stage of the project.
Day 2: Mind Mapping and Cross-Pollination of Ideas
On the second day, students were given poster paper and markers to create mind maps of their ideas and help gain clarity on their discussions from the previous day. Each group placed their chosen topic at the center of the mind map and organized the associated ideas around it. The mind mapping exercise allowed students to visually connect their thoughts and discussions from day one.
One member from each group was nominated to circulate among the other groups, engaging in discussions about each team’s subsection of the article. This not only gave students a broader perspective on how their topics related to the overarching theme of student wellness but also facilitated the flow of information between teams. After gathering input from other teams, the group representative brought the new insights back to their original group, enhancing their understanding of their own topic and how it fit into the larger article. To ensure continuity, students took photos of their mind maps, which would later serve as guides for the writing process.
Day 3: Writing and Research Alignment
On the third day, each group was tasked with creating a document that contained a minimum of five references, with each group member responsible for contributing at least one reference. The document consisted of chunks of article drafts accompanied by their respective references. Students were asked to align these references with the ideas discussed during the earlier sessions and integrate them into their mind maps. Next, students took 15 minutes individually within a shared Google doc to write about their subsection, drawing from their mind maps and class discussions. This individual writing time allowed students to consolidate their thoughts and begin crafting their portion of the collaborative article.
Day 4: Ethical Use of AI in the Writing Process
The fourth day focused on ethical AI usage. We began with a discussion on how students had been using AI tools like ChatGPT and how they envisioned using any type of AI tools in the creation of this article. Together, we created an AI disclosure statement, agreeing on how AI would be used during the editing phase.
We explored specific AI prompts that could enhance their writing, including:
“Rephrase for clarity.”
“Organize this paragraph for the introduction, summary, or conclusion.”
“Give me a starting sentence for this paragraph.”
These prompts were designed to guide students in using AI as a tool to enhance clarity and organization rather than relying on it to write the content.
Day 5: Final Writing and Cohesive Editing
On the final day, students returned to their group documents and spent 15 minutes revising their sections. Afterward, they worked together to co-edit the document without the use of AI, striving to make the article more cohesive and polished. Finally, we revisited the agreed-upon AI prompts, and students were given the option to use AI only when they felt it was necessary for tasks like rephrasing sentences or organizing paragraphs.
The project culminated in a completed article on student wellness, co-authored by students and enhanced by responsible AI usage. The collaborative process not only demystified research and writing but also empowered students to see these activities as positive, engaging, and enjoyable experiences.
Takeaways From This Teaching Experience
The AI writing project was a valuable learning experience for the students, as it incorporated individual and collaborative learning elements alongside technology-based approaches. Reflecting on this experience, I have identified several key takeaways to carry forward into the new semester of teaching and learning.
The Importance of Throwback Learning Experience: Something Familiar Traditional tools like markers and poster boards remain essential in fostering cohesion, socialization, and competence-building. These activities encouraged students to engage in discussions and create visual representations of their ideas, which helped build their confidence and reinforce the collaborative process.
Starting With Original Ideas Matters Students benefited from discussing their ideas within the context of originality before integrating AI-generated content. Generative AI poses a potential threat to originality, emphasizing the need for human thought, discussion, and creativity to provide a benchmark for comparing the quality and intentionality of AI contributions.
Clear Parameters and Prompts Are Essential Defining the role of AI in the writing process was critical for success. Many students initially viewed AI as a tool for producing entire works. By discussing the parameters beforehand, it became clear that AI was to be used to supplement and enhance cohesion rather than replace the creative process.
The Importance of Prompt Development Students gained a growing understanding of the importance of crafting effective prompts for AI. Recognizing how prompts influence AI outputs is a crucial skill that was previously underdeveloped in many students. Moving forward, this skill will be vital as they navigate the intersection of human creativity and AI assistance.
Final Thoughts
Developing effective AI prompts is a pivotal skill that empowers students to use AI intentionally and meaningfully in their learning. A well-crafted prompt acts as the foundation for generating accurate, relevant, and cohesive responses, highlighting the importance of clarity, specificity, and purpose in the initial instructions given to the AI. By understanding how to formulate prompts, students can better harness the potential of AI to support their ideas, enhance their creativity, and improve the quality of their work without relying on AI to replace their original contributions.
This skill also encourages critical thinking, as students must evaluate the type of input needed to achieve a desired outcome, troubleshoot issues in responses, and refine their prompts for better results. Moreover, it aligns with the broader need for digital literacy in education, preparing students to interact responsibly and effectively with technology in academic, professional, and personal contexts.
Lastly, incorporating intentional AI use into teaching strategies ensures that students not only learn how to use these tools but also understand their limitations and ethical considerations. By balancing traditional methods, which foster originality and human connection, with innovative technologies like AI, educators can create a holistic learning environment that values both creativity and technological fluency. This balance will be crucial as AI continues to play an increasingly integral role in education and beyond.
Dr. Courtney Plotts’ students in class.A snapshot of the students’ work.
Special Note of Pride: I would like to note that this group of students worked on this project during class and completed this while two natural disasters accrued, power outages, remote and in person learning and did a great job considering the circumstances. I am so proud of each of them! We originally had bigger visions for the project but due to weather we had to make some changes to the plan!
Freshman College Students’ Advice to Peers for Health & Wellness in 2025
The new year always comes with the possibility of change and growth. As students, much of our growth focus is academics and learning-based. Being academically successful isn’t an easy task. Student wellbeing is an important factor in the learning process (Frazier & Doyle-Fosco, 2024). And for most of us, throwing ourselves into our studies and homework can come with negative side effects like burnout, stress, and decreased mood and motivation. But being successful doesn’t have to come at the risk of your mental health. In our view, academic success means more than good grades and knowledge. Although you may have gone through something last year, or are still going through it now, it doesn’t have to affect you in a negative way. There is so much more that goes into being successful. Success requires dedication, consistency, self-care, and a positive mindset. But for many of us a positive mind set is hard to come by.
The Collective Obstacle
The average age of our class is 19.7 years of age. We have lived with social media all of our lives. A lot of voices have imparted information. Some good, some not so good. The negativity that is readily accessible on social media can lead to negative self-talk. “Negative self-talk refers to your inner voice making critical, negative, or punishing comments. These are the pessimistic, mean-spirited, or unfairly critical thoughts that go through your head when you are making judgements about yourself” (Scott, 2023). Negative self-talk can be detrimental to your psychological well-being. It can really bring you down after you do it for too long. Negative self-talk can also induce stress, depression, and relationship problems. How you can start to believe the negative self-talk: you can start to believe negative self-talk after a while of you doing it. The more you start to tell yourself you can’t do something, the more you’ll start to believe it.
The effects of positive self-talk are the opposite of negative self-talk. It will improve your mental health, can reduce stress, lessen depression, and improve relationships. This not only impacts academics, but other aspects of life. To minimize negative self-talk, you can catch your inner critic when it’s happening and change your thinking to think more positive thoughts, remember that thoughts are not facts, contain your negativity, shift your perspective, think like a friend, or other trusted advisors.
Two Positive Ideas to Embrace in 2025
Two ideas to embrace in the new year that can jumpstart your positivity are evaluating how you think about failure and the control of your future. Failure is an inevitable part of life, but it is through our setbacks that we find opportunities for growth and success. How we respond to failure matters more than the failure itself, and cultivating a mindset of optimism is key to overcoming challenges (Hilppö & Stevens, 2020). Optimism, combined with grit—the perseverance and passion to achieve long-term goals—forms the foundation for a positive and resilient lifestyle. Together, these qualities enable us to turn obstacles into stepping stones and approach life’s difficulties with determination and hope. Think of failures as learning opportunities. Think about the knowledge you gain from hindsight when thinking about failure.
Additionally, understanding the distinction between what we can and cannot control is crucial for maintaining positivity and health (Pourhoseinzadeh, Gheibizadeh,& Moradikalboland, Cheraghian, 2017). Accepting that not everything is within our power allows us to shift our focus to areas where we can make a difference and grow from the experience. Remaining positive during challenging situations and remembering the aspects we can influence help us navigate adversity with a constructive mindset. It’s also important to respect that some factors are beyond our control and may happen for reasons we do not yet understand. By seeking to understand why certain things are outside our control, we can cultivate acceptance and use these moments as opportunities for reflection and personal growth.
The Importance of Health Communication in 2025
Healthy communication is critical to positive personal growth. Asking open-ended questions is important when engaging in meaningful communication because it ensures that there are no assumptions being made. One researcher found that assumptions “lead to consistent and unnecessary community failures” (Macrae, 2018, p.5). Additionally, healthy communication can build true connections among people and better understanding. Also, avoiding assumptions is a way to stay present in the moment allowing you to determine if there is genuine interest in the conversation. Most importantly, health aspects of communication like listening, reflecting, and pausing encourage new thinking and can develop new ideas just about anything.
In addition to healthy communication, think about sharing more of your experiences with peers. Starting from a place of curiosity and health, inquire about someone’s well-being. You can start with a simple phrase like “Are you ok?” Or be ready and willing to share your own personal experience when the time is right. Not only can this help someone else but sharing your story can also help you process what you have been through. Sharing and listening to each other’s experiences can show understanding and help you feel more willing to share now and in the future. Understanding and being present is a power combination for communication.
Lastly, remember that relationships are complex. Whether parental, academic, or personal, everyone has their relationships challenges. One tactic to strengthen relationships is humor. Remember to laugh and enjoy life and the people around you. Most people forget about light heartedness and humor, and how humor can help strengthen and resolve issues within a relationship. Humor can improve the quality of relationships by reducing the stress, tension, and anxiety of the people within the relationship. This effect can only occur if humor is used respectfully in relationships. When used right, humor also can create a more comfortable relationship with less anxiety and sadness for those in it. It’s ok to laugh—even in challenging times.
Summary
A positive mindset is the root of achieving any goal you put your mind to. As a collective voice, we hope the information we shared is valuable information. Our goal was to share meaningful information for your new year and new journey in 2025. As students, we fully understand the importance of mental health, especially because all of us experienced covid at some of the most challenging times of our lives. We hope this information helps you in the new year as much as it helped us learn and grow. Remember to stay happy, healthy, and safe in the new year and think positive!
Dr. Courtney Plotts is a Dynamic Keynote Speaker, Author, and Professor. Dr. Plotts is the National Chair of the Council For At-Risk Student Education and Professional Standards, the country’s only organization that provides standards for working with marginalized and nontraditional students in Kindergarten to College. Her role as National Chair includes training, consulting, and research. Her subject matter expertise has been used in a variety of book publications. Most recently “Small Teaching Online” By Flower Darby with James M. Lang published in June 2019. Dr. Plotts was recognized in 2017 by the California State Legislature for a bold commitment to change in education. She is currently in talks with higher education institutions to launch an institute that focuses on diversity and best practices in online teaching spaces to launch in 2021.
References
Frazier, T., & Doyle Fosco, S. L. (2024). Nurturing positive mental health and wellbeing in educational settings – the PRICES model. Frontiers in public health, 11, 1287532. https://doi.org/10.3389/fpubh.2023.12875
Hilppö, J., & Stevens, R. (2020). “Failure is just another try”: Re-framing failure in school through the FUSE studio approach. International Journal of Educational Research, 99, 101494. https://doi.org/10.1016/j.ijer.2019.101494
Macrae, C. (2018). When no news is bad news: Communication failures and the hidden assumptions that threaten safety. Journal of the Royal Society of Medicine, 111(1), 5–7. https://doi.org/10.1177/0141076817738503
Pourhoseinzadeh, M., Gheibizadeh, M., & Moradikalboland, M., Cheraghian, B. (2017). The Relationship between Health Locus of Control and Health Behaviors in Emergency Medicine Personnel. International journal of community based nursing and midwifery, 5(4), 397–407.
Middletown, PA – Phoenix Contact engineers head back into the classroom this week to teach sixth-grade science class at Middletown Area Middle School in Middletown, Pa. The classes are part of Phoenix Contact’s National Engineers Week celebration.
Phoenix Contact has worked with the school every February since 2007. The engineers lead hands-on lessons that make science fun. The goal is to inspire young people to consider careers in science, technology, engineering, and math (STEM).
The lessons include:
Building catapults
Racing cookie tins down ramps
Building an electric motor
Learning about static electricity with the Van de Graaff generator
“Our engineering team created this outreach program many years ago, and the partnership with Middletown Area School District has stood the test of time,” said Patty Marrero, interim vice president of human relations at Phoenix Contact. “National Engineers Week is a special time for them to share their passion for technology with students. It’s also our chance to thank our engineers for the creativity and innovations that drive our company forward.”
About Phoenix Contact
Phoenix Contact is a global market leader based in Germany. Since 1923, Phoenix Contact has created products to connect, distribute, and control power and data flows. Our products are found in nearly all industrial settings, but we have a strong focus on the energy, infrastructure, process, factory automation, and e-mobility markets. Sustainability and responsibility guide every action we take, and we’re proud to work with our customers to empower a smart and sustainable world for future generations. Our global network includes 22,000 employees in 100+ countries. Phoenix Contact USA has headquarters near Harrisburg, Pa., and employs more than 1,100 people across the U.S.
For more information about Phoenix Contact or its products, visit www.phoenixcontact.com, call technical service at 800-322-3225, or email [email protected].
eSchool Media staff cover education technology in all its aspects–from legislation and litigation, to best practices, to lessons learned and new products. First published in March of 1998 as a monthly print and digital newspaper, eSchool Media provides the news and information necessary to help K-20 decision-makers successfully use technology and innovation to transform schools and colleges and achieve their educational goals.
The EY organization and Microsoft announced this month the launch of the AI Skills Passport (AISP), which assists students aged 16 and older in learning about artificial intelligence (AI) technologies, and how to work with and apply them to various industries and careers. This free online program is part of an ongoing social impact collaboration focused on supporting young people and those furthest from opportunity to build the AI skills necessary to thrive in today’s AI economy.
According to Randstad research, demand for AI skills in job postings has surged by 2,000%. However, a recent EY and TeachAI survey, with support from Microsoft, found that only 15% of Gen Z respondents feel fully satisfied with how their schools or employers are preparing them for the implications of AI and the use of AI tools. The AISP aims to bridge this gap by equipping learners with essential AI skills for the modern workplace, with a goal of upskilling one million individuals.
The free online learning program is accessible on web and mobile platforms and participants can take the 10-hour course at their own pace to learn about key topics such as the fundamentals of AI, ethical considerations and its applications across business, sustainability and technology careers. By completing the course, participants will receive an EY and Microsoft certificate of completion to strengthen resumes and gain access to additional learning and employment resources.
The EY organization and Microsoft have now successfully activated the course in the United States, United Kingdom, India, Italy, Greece, Belgium, S. Africa, Ireland, Switzerland, Cyprus, Australia, New Zealand, Fiji, Papua New Guinea, Sweden, China and India. Expansion plans are underway to roll out to additional countries through 2025 — and to translate to five languages.
Together, the EY organization and Microsoft have collaborated on a multitude of programs to help empower job seekers and impact entrepreneurs with the skills needed for an AI-driven future, furthering the EY Ripples ambition to impact one billion lives by 2030.
Other high-impact EY and Microsoft social programs include:
Microsoft Entrepreneurship for Positive Impact: This Microsoft program provides support to innovative tech-first entrepreneurs who are addressing our world’s most pressing challenges. The EY organization and Microsoft run a series of Skills Labs to support more than 100 entrepreneurs to date on key growth challenges identified, such as investment strategies, financial planning, environmental, social and governance (ESG) strategy and business resilience.
EY and Microsoft Green Skills Passport: A program aimed to help learners aged 16 and over develop skills to find green jobs and pursue opportunities in the growing green economy. To date, more than 46,000 learners have completed this free course and are on their way to a green skills career.
Future Skills Workshops (FSW): An EY offering to upskill young or underserved groups equipping them with knowledge to help them navigate a changing world. The “All about AI” module is the newest module and will be launched across Latin America through in-person delivery with the EY organization, Microsoft and Trust for Americas.
Gillian Hinde, EY Global Corporate Responsibility Leader, says:
“The EY and Microsoft collaboration is a powerful example of how organizations can come together to help drive meaningful social change and help shape the future with confidence. The AI Skills Passport program aims to equip young people and underserved communities with the AI experience needed to thrive in today’s digital age, while also sharing the skills necessary for tomorrow.”
Kate Behncken, Global Head of Microsoft Philanthropies, says:
“Through this new initiative with EY, we’re helping young people build the AI skills they need to succeed in the evolving AI economy. By bridging the gap between education and employability, we’re creating opportunities for the next generation to contribute, innovate, and thrive in the new AI economy.”
Learn more about the EY-Microsoft AI Skills Passport here.
Kevin is a forward-thinking media executive with more than 25 years of experience building brands and audiences online, in print, and face to face. He is an acclaimed writer, editor, and commentator covering the intersection of society and technology, especially education technology. You can reach Kevin at [email protected]
