Tag: Success

  • AI-Powered Data for Community College Student Success

    AI-Powered Data for Community College Student Success

    Colleges and universities sit on a large wealth of data, ranging from student attendance and interactions with learning management systems to employment and earnings data for graduates. But uniting legacy systems and having responsive data remains a wicked problem for many institutions.

    This year, Central New Mexico Community College is deploying a new AI-powered predictive analytics tool, CampusLens, part of CampusWorks, to improve data visibility in student retention, early alerts and career outcomes.

    In the latest episode of Voices of Student Success, host Ashley Mowreader speaks with Tracy Hartzler, president of Central New Mexico Community College, to discuss the risks with taking on new tools, the college’s approach to change management and the need for more responsive data.

    An edited version of the podcast appears below.

    Q: Can you introduce yourself, your role and your institution?

    Tracy Hartzler, President of Central New Mexico Community College

    A: My name is Tracy Hartzler. I’m president of Central New Mexico Community College. We’re located in Albuquerque, New Mexico. We serve three counties around us, and our population is about 900,000 residents in our area, so it’s about half the state of New Mexico who lives in our service area, but it’s an incredibly diverse area.

    We have a significant population of Hispanic, Latino students. We have a large population of Indigenous students, as well. We are the largest undergraduate institution in the state, and that’s distinct because we only issue or grant certificates and associate degrees. We are not a bachelor’s degree–granting institution, so our focus really is on those students who are seeking entry into college—whether that’s our dual credit students who are still in high school—but also those who are returning for upskilling. They’ve already earned their bachelor’s degree or degrees, and they’re coming back for some hands-on or applied skills, or those who are getting back into education and training because they’re looking for greater financial stability.

    Like so many other colleges, we know we want to learn from others, and so we’re really proud that we work with many of our other colleges across the state of New Mexico, but we certainly engage in conversations with leaders and schools who participate in American Association of Community Colleges who are part of the global community college leader network.

    But we’re really pleased and we’ve been really pushed by our peers who are members of the Alliance for Innovation and Transformation—group of higher education institutions, there’s about 60 of us—with some other thought partners to really help us think how we can best leverage technology and change our processes and deliver better education and training for our students and better serve our employers.

    We also are relying on lessons learned from those outside of higher education, so whether it’s in hospitality, healthcare, manufacturing and others. So while we know we have great work to do in New Mexico, and we are incredibly fortunate to work with strong partners who tell us what they want and how we can best serve them, we certainly look to other schools and other organizations to help us make those transitions faster so we can better serve our community.

    Q: From my vantage point, it seems community colleges are often some of the most nimble when it comes to learning from other institutions.

    A: Absolutely. You know, it’s great to be scrappy. I think we and here at CNM, we certainly punch above our weight. We are excited to take on new challenges. We are, frankly, fortunate to be able to move faster. So, if something doesn’t work, we can pivot away from it entirely or continue to revise it. And frankly, the urgency to do so is really placed on us by our employer partners, our community partners and our students. They really are pressing us to be responsive to them because they don’t have time to waste, and they certainly don’t have resources to waste. So, we really step in. And again, I don’t think CNM is unique in that we all respond to the need as quickly and as best we can.

    Q: We’re talking today about a new AI-powered predictive analytics tool that you all implemented. Historically, what has been the college’s retention and persistence strategy? What are some of the challenges you have seen when supporting students?

    A: Before the pandemic, we were able to and we were participating in a lot of futures work: What do students need? What do they need now? What do employers need in the future? Which, at that time, seemed so far off, and so we were already on a journey again, whether it was working with AFIT or others to help us better identify what we needed to do and how we needed to change to better meet our student and our employer needs.

    We knew that that would include certainly technology and leveraging technology, but we also knew it would mean changing how we do things, how we schedule, how we use the data in our systems. And we also knew we have a tremendous amount of information. We have a lot of data, but like so many other places, it’s in seven legacy systems. And we have over 100 applications that help our data systems talk to each other, to generate reports that our staff use, and it’s incredibly challenging to wrangle this data in a way that is useful, that helps us drive and drive change again.

    Most of the data is legacy data. It’s what happened last year, and how do we think that’s going to improve? What are we doing now to then improve performance a year ahead, and then we hope that what we do over the next year meets the need, but it takes us too long to really react.

    So, we were looking for ways to take the assets we have—which includes our incredible faculty and a number of our leaders and our office of data strategy and some of our contractors, like CampusWorks and consultants—to help us wrangle this data in a way that helps us be data informed in a time-sensitive way.

    We had a lot of processes in place that were helping us to do that. A lot of our steps were manual and creating reports, and it really slowed down what our frontline advisers and navigators and employment advisers really were able to do, because we were requiring them to do so much manipulation with the data then to be able to identify what they should do once they got this great report.

    So, we were looking for ways to leverage technology. And again, the pandemic happens. We’re increasingly dependent on our systems, using them to greater degrees than we had before, including our learning management system. We are also undertaking a transition conversion from our old student information system to a new student information systemin Workday. We’re making all these changes and upgrading technology, and frankly, AI is coming along that’s really dramatically changing how we work, or could change how we work. We’re trying to figure out a better way to wrangle all these opportunities.

    We were so excited to learn about CampusWorks and their product, CampusLens, because we think that tool will help us leapfrog, not only the tool but the experts that that CampusWorks brings to the table to help us to analyze data and develop tools that will help our frontline staff much more quickly and easily identify how they can help students. To register from class A to B, to help them identify all the predictors that say, if the student’s missing one assignment or they haven’t attended class, here are the automatic prompts for you as an adviser or navigator—or if you choose to automate that process you can. But really, how can we help individuals—our employees—still help and better connect with students to keep them on the track of success?

    It certainly can also help us schedule, help our faculty and all of our associate deans who do incredible jobs trying to figure out ways to schedule our incredible programming to be most effective for students. Some of this information that we’ve had in different places, when it comes together in a product like CampusLens, will help us generate these tools so that we can we can more quickly assess our situation and better adapt, test, try and iterate ways to better, like I said, schedule classes, schedule our work-based experiences, help our employers predict the number of graduates who are going to come out of our programs at any given time.

    When we have employers come to us with dramatic needs, you know, they need 1,000 technicians over three years, well, what do we need to do to scale and ramp up our programming to meet that need?

    I’m excited that we have a tool that will help us do that, instead of the army of staff and technical staff that I would have to try to find to help us do that in an efficient way. That’s why a product and a team, a quality, curious and an innovative team at CampusWorks to help us work through some of these projects.

    Q: How does the tool work logistically? What are you excited about when it comes to the capabilities of CampusWorks and CampusLens?

    A: It helps us better, frankly, use staff time to keep students and others on the right track—on the track that they’ve chosen, by the way.

    What is most exciting, at least for us with CampusLens, is their Career Lens. So all institutions, all community colleges, are focused on many phrases, but all go to the federal emphasis, or your statewide emphasis on return on investment. What is the value that a learner gets from your program that can be defined a lot of ways. It could be defined by wages, wages a year out, it could be defined for many years out from completing a certificate or degree. It looks at what’s your job in a particular program. We know the federal government, whether when they’re leading the rules around rule-making for Workforce Pell, we know that those regulations are going to help us require that we analyze our programs for results. Will these programs allow students to be eligible for federal assistance?

    We know that we can use all of this data and CampusLens is going to be able to help us identify which programs are eligible for Workforce Pell, what are the wages? It’ll help us report out the successes of our programs, or, frankly, identify those programs where wages are not at the median level. What do we need to do, then, to repackage or reschedule or build up some of our programs to meet the wage requirements that we want individuals to accomplish, to achieve and earn, but also that will meet some of our federal standards?

    So, I’m really excited about the workforce component of this, which is really what we’re all looking for. All of us [higher education leaders] want, I’d say, a silver bullet when it comes to unifying this data and being able to tell the story and being able to design programming is responsive and frankly to be able to tell our stakeholders, whether they’re legislators or federal government agencies giving us funding for workforce training, what are the outcomes? That’s so important that we’re able to show and tell the story with really valuable data? And I’m excited that CampusLens allows us to achieve that.

    Q: How have you all been thinking about AI as a tool on campus, what are those conversation looking like with your staff and employees?

    A: I want to start with our governing board. CNM is governed by a seven-member elected governing board, and our governing board represents geographic areas in our community. They are focused on how we are best serving our students, our employers and our community members and what does that mean for technology? Is the college investing in programming and the right tools? Are we getting the greatest benefit from the tools we’ve purchased? That also includes the question of, how are our faculty and staff using the tools to better help our learners?

    We talked about retention and persistence and how we use data, but it takes training and professional development to be able to use the tools to the greatest advantage. And of course, this is all in service to our learners and our employers. So it starts with our leadership, and then it flows through.

    I don’t think we’re any different than a lot of other colleges. We’ve looked at our policies, and we’ve built on our existing academic integrity policies around AI use, and we have faculty policies on how they describe and expect use, or have authorized use, if you will, approved use, embedded use of AI in their coursework, in their programs. We have policies in place.

    We also have done some pilot work. We’ve created a fund for individuals to come to a group around data, frankly, out of our data governance team and our IT team to be able to pitch ideas for three-month sprints or pilots, and they report back. What was the result? What did we learn? Is it something we should scale

    I will say many of those pilots are both on the business side or the operation side of the college, but also on the student and teaching and learning side. So that’s really interesting. We look forward to some of those first official pilots coming forward in the next month or so.

    What I’m most excited about, though, is the systemic use of AI across the institution. I appreciate the pilots get us excited and interested. It gets people familiar with tools as they evolve and change. But how do we embed AI into our systems work? That’s why I’m excited about CampusLens.

    You can only have so many pilots and scale up pilots, and you can read how many articles that tell you and advice pieces from Gartner to McKinsey to whatever source you may choose that help you try to identify how to scale up pilots. But I wanted something that was going to help us leapfrog that, and frankly, CampusLens allows us to do that with a multi-year co-development opportunity to help us focus on the student journey, but really in a systemic way, look at all of our data sources and our use and all of even our new systems like Workday that help us to leverage a tool that sits above our data sources. We’ll learn the operational side of this as we go on. But I’m really focused on students, and this was the easiest way to take a risk at a systemic change with a trusted partner who has incredible expertise, as we’ve known for years, and our relationship with them to help us take that leap, to help us implement a system-wide approach to using AI and how that can change and enhance all the human work that we do with our students.

    It’s not necessarily about eliminating the human touch to what we do. It’s about helping our advisers and our navigators and our faculty members and our intern placement officers, helping them do their work more successfully, always evaluated by student satisfaction, student placement, employer satisfaction and the like.

    I appreciate pilots, there’s a great role for them. And I really appreciate that we are able to take a systemic swing at this work.

    Q: You used the work risk earlier applied to taking on this system, what do you consider the risks or challenges of this process?

    A: There’s always a risk in the investment you’re making initially and the ongoing risk. The risk is not only the contract for the service, hiring the expertise and hiring a partner who’s been affiliated and connected to higher education for decades, who understands students, understands institutional requirements and for compliance and integrity and data governance and permissible uses. Working with a partner that has that basic understanding is critical. That mitigates your risk immediately.

    The financial risk is always: Are we chasing AI attachments to every system we have, or are we helping to right size those to be able to leverage a holistic or a system-wide, comprehensive AI-aided business analytics or business intelligence tool? That’s a very different approach then again, enhancing all of the six legacy systems I have, plus using one system or one tool to be able to do that intelligence work. That’s a risk, and that’s something different that we’ve had to navigate.

    I don’t underestimate the time and challenge and excitement of staff in using technology, that can be seen as a risk. There’s a real temptation, and I see it almost daily, to just lift what we do currently in our old systems and shift it to a new system and just be satisfied with going faster or generating a nicer looking report. It’s not what we wanted and that is so not what we can do in higher ed. We are called to be more innovative and to really use our information differently. And this tool will allow us to do that in terms of really getting to the intelligence side of predictive analytics.

    That’s always seen as almost a holy grail for us, and to see that it’s within reach now, that’s worth the risk for us. We’ll be able to see the analytics and the predictive analytics that we were at one time working on a project, and we thought we might get there in two or three years. The fact that I can probably do this by the end of this academic year is really important for us. And by the way, not just see some results at the end of this academic year, but know that it’s going to be iterative and evolve, so that we’re going to continue to see growth and change and adaptation and be a part of that shaping is really important to us.

    I think I mean the risk is time, resources, and security, and we face those all the time. But I will dare say the risk is also not doing anything. If we aren’t moving in this direction, you are risking putting resources, and particularly too much money and technologies that you still have to reconcile in some way. You risk, frankly, burning out your staff by adding another dashboard they’ve got to learn instead of one that’s much more comprehensive. You’re still going to have them look at 10 different screens to come up with all the information they need to advise one student. So, you don’t want to burn out your staff. You actually need them to be more efficient and effective and spend time with the student in a different way.

    The risks of not taking a step like this are substantial, because the world will continue. Students will still demand more, and they always demand more to make their work easier, which means our work can be a little bit harder, and employers are expecting us to be responsive. So if you don’t act and take certain risks, you’re either irrelevant or your students are unprepared for the world that they’re going to be entering, and we just don’t have time for that. That’s just not an option.

    Q: I appreciated your comment on the risks of using a new tool to do the exact same thing. We know that faculty and staff are often crunched for time and ensuring that we’re creating new systems that are evolutionary and actually creating efficiencies for everyone involved is important.

    A: Yeah, and that’s scary. It does mean that we will be changing how we work. It means we will be removing some of the guesswork of whether our efforts will work. We can see whether, if I move certain levers in a student journey, does this really make the difference? Does it really move the needle, not only for that student, but maybe very similarly situated students?

    It’s really important. This will change how we work. We’ll be asking our employees, my colleagues, to think differently and do their work differently, because they’ll have more information available to them with suggestions on how to act, so they don’t have to always consider and frankly, reinvent the wheel. That’s really important, but I don’t underestimate what that change looks like, because when you have expertise in old systems or even evolving systems, and that expertise can be threatened or seem to be threatened, then we have to navigate that, and again, always make sure we’re serving our students and doing it the best way we can.

    This technology, the tools, the guidance and the continued evolution will, I think, go a long way toward mitigating that fear. When I brought this option for CampusLens to my team, I made sure my team kicked the tires. This wasn’t a president’s folly. It was sincere, deliberate vetting by many individuals across the college to say, is this the right approach? What are our questions? What are our fears? What’s my role? Will it really better serve our students, and what does that look like with professional development? How do I use this team of experts that I’m not used to working with? How are they going to integrate and challenge us and help us do our work? So there were a number of challenges in the five or six months that it took us to ascertain whether this is the right approach for us, and I appreciate that it’s a collaborative effort, and that that is continuing as we talk about change management and the work that we have to test the tool and move it out in the college.

    Q: Where are you all at in this change process? What are you looking forward to as the next step?

    A: We’re still early in our stages of implementing CampusLens. Much of what we hope for centers arounds adoption and effectiveness and we really hope for a long-term operational integration. Again, my interest is not only in pilots, but in helping us make systemic change and better leveraging all the legacy data sources that we have.

    What we are hoping to see in the next 12 months would be how we move from tracking legacy data and focusing on what has happened to helping us think about what is likely to happen based on the data we see. So again, shift in mindset from always reporting out past data, old data, lagging data to what do we think will happen? And then how do we change behavior to improve what we think will happen or change the trajectory, if that’s what we want to do? I think it’s really important for our community, for us to continue to test the model, the tool and the logic, so it’s going to continue to be refined. I know that as we go through over time, we will continue to improve, refine, revise the model so that it better reflects what our community here in Central New Mexico needs and what our students need.

    We’re early in the stages. What I’ve seen so far is exciting, and it’s what we wanted to accomplish, and this tool is going to help us accomplish it, I think, sooner, and to be able to test our work sooner.

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  • Why ideas of graduate success need to catch up with portfolio careers

    Why ideas of graduate success need to catch up with portfolio careers

    For many graduates in the creative industries, the question “what do you do?” has never had a simple answer.

    A graduate might be holding down part-time work in a gallery, freelancing in digital design, tutoring on the side, stage managing in the summer, and selling their own work online. It’s a patchwork, a blend, a portfolio.

    And yet when we measure their success through Graduate Outcomes, the official data collection exercise on graduate employment, they’re told to tick a single box. The reality of hybridity is flattened into the illusion of underemployment.

    This is not a trivial issue. Policymakers rely on Graduate Outcomes (and reports based on the collection, like this year’s What do graduates do? out today) to make judgements about which subjects, courses and institutions are “succeeding” in employability terms. Yet in the creative arts, where portfolio working is both the norm and, in many ways, a strength, these categories misrepresent lived reality. The result is a story told back to government, employers and students in which creative graduates appear more precarious, less stable, and less successful than they often are.

    Portfolio careers are current and they’re the future

    The creative economy has been pointing towards this future for years. In What Do Graduates Do? , the creative arts overview that Elli Whitefoot and I authored, we found repeated evidence of graduates combining multiple sources of income, employment, freelancing, self-employment, often in ways that nurtured both security and creativity. The forthcoming 2025 overview by Burtin and Halfin reinforces the same point: hybridity is a structural feature, not a marginal quirk.

    This hybridity is not inherently negative. Portfolio work can provide resilience, satisfaction and autonomy. As Sharland and Slesser argued in 2024, the future workforce needs creative thinkers who can move across boundaries. Portfolio careers develop precisely those capabilities. At the Advance HE Symposium earlier this year, I led a workshop on future-proofing creative graduates through AI, entrepreneurship and digital skills, all of which thrive in a portfolio setting.

    Policy writers and senior leaders need to wake up quickly to realise that creative graduates are early adopters of what more of the labour market is beginning to look like. Academic staff, for example, increasingly combine research grants, teaching roles, consultancy and side projects. Tech and green industries are also normalising project-based work, short-term contracts and hybrid roles. In other words, the creative industries are not an outlier; they are a preview.

    Why measurement matters

    If the data system is misaligned with reality, the consequences are serious. Universities risk being penalised in performance frameworks like TEF or in media rankings if their graduates’ outcomes are deemed “poor.” Students risk being discouraged from pursuing creative courses because outcomes data suggests they are less employable. Policymakers risk designing interventions based on a caricature rather than the real graduate experience.

    As Conroy and Firth highlight, employability education must learn from the present, and the present is messy, hybrid, and global. Yet our data systems remain stuck in a single-job paradigm.

    The wider sector context is equally pressing. Graduate vacancies have collapsed from around 180,000 in 2023 to just 55,000 this year, according to Reed. Almost seven in ten undergraduates are now working during term-time just to keep going according to the latest student academic experience survey. And international graduates face higher unemployment rates, around 11 per cent, compared with 3 per cent for UK PGT graduates. The labour market picture is not just challenging, it is distorted when portfolio working is coded as failure.

    Without intervention, this issue will persist. Not because creative graduates are difficult to track, but because our measurement tools are still based on outdated assumptions. It is therefore encouraging that HESA is taking steps to improve the Graduate Outcomes survey questionnaire through its cognitive testing exercise. I am currently working with HESA and Jisc to explore how we can better capture hybrid and portfolio careers. These efforts will help bridge the gap in understanding, but far more nuanced data is needed if we are to fully represent the complex and evolving realities of creative graduates.

    So what should change?

    Data collection needs to become more granular, capturing the combination of employment, self-employment, freelancing and further study rather than forcing graduates into a false hierarchy. Recognising hybridity would make Graduate Outcomes a more accurate reflection of real graduate lives.

    One complicating factor is that students who do not complete a creative programme, for example, those who transfer courses or graduate from non-creative disciplines but sustain a creative portfolio, are even less likely to record or recognise that work within Graduate Outcomes. Because it isn’t linked to their area of study, they rarely see it as a legitimate graduate destination, and valuable evidence of creative contribution goes uncounted.

    We also need to value more than salary. The “graduate premium” may be shrinking in monetary terms, but its non-monetary returns, civic participation, wellbeing, and resilience, are expanding. Research from Firth and Gratrick in BERA Bites identifies clear gaps in how universities support learners to develop and articulate these broader forms of employability.

    Evidence must also become richer and longer-term. The work of Prospects Luminate, AGCAS CITG and the Policy and Evidence Centre on skills mismatches shows that snapshot surveys are no longer sufficient. Graduates’ careers unfold over years, not months, and portfolio working often evolves into sustainable, fulfilling trajectories.

    Beyond the UK there are instructive examples of how others have rethought the link between learning and employability. None offers a perfect model for capturing the complexity of graduate working lives, but together they point the way. The Netherlands Validation of Prior Learning system recognises skills gained from outside formal education, Canada’s ELMLP platform connects education and earnings data to map real career pathways, and Denmarks register-based labour statistics explicitly track people holding more than one job. If the UK continues to rely on outdated, single-job measures, it risks being left behind.

    Beyond the creative industries

    This is not an argument limited to art schools or design faculties. The wider labour market is moving in the same direction. Skills-based hiring is on the rise, with employers in AI and green sectors already downplaying traditional degree requirements in favour of demonstrable competencies. Academic precarity is, in effect, a form of portfolio career. The idea of a single linear graduate role is increasingly a historical fiction.

    In this context, the creative industries offer higher education a lesson. They have been navigating portfolio realities for decades. Rather than treating this as a problem to be solved, policymakers could treat it as a model to be understood.

    The full beauty of graduate success

    When we collapse a graduate’s career into a single tick-box, we erase the full beauty of what they are building. We turn resilience into precarity, adaptability into instability, creativity into failure.

    If higher education is serious about employability, we need to update our measures to reflect reality. That means capturing hybridity, valuing breadth as well as salary, and designing policy that starts with the lived experiences of graduates rather than the convenience of categories.

    Portfolio careers are not the exception. They are the shape of things to come. And higher education, if it is to remain relevant, must learn how to see them clearly.

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  • Why empowering students sets the best course for future success

    Why empowering students sets the best course for future success

    Key points:

    When middle school students make the leap to high school, they are expected to have a career path in mind so their classes and goals align with their future plans. That’s a tremendous ask of a teenager who is unaware of the opportunities that await them–and emerging careers that have yet to exist.

    Mentors, parents, and educators spend so much time urging students to focus on their future that we do them a disservice by distracting them from their present–their passions, their interests, their hobbies. This self-discovery, combined with exposure to various career fields, fuels students’ motivation and serves as a guidebook for their professional journey.

    To meet their mission of directing every student toward an individualized post-secondary plan, schools need to prioritize recognizing each student’s lifestyle goals. That way, our kids can find their best-fit career and develop greater self-awareness of their own identity.

    Give students greater autonomy over their career exploration

    The most problematic aspect of traditional career-readiness programs is that they’re bound so tightly to the classes in which a student excels.

    For example, a high schooler on a technology track might be assigned an engineer as a mentor. However, that same student may also possess a love for writing, but because their core classes are science-based, they may never learn how to turn that passion into a career in the engineering field, whether as a UX writer, technical editor, or tech journalist. 

    Schools have the opportunity to help students identify their desired lifestyle, existing strengths, and possible career paths. In Aurora Public Schools in Nebraska, the district partnered with our company, Find Your Grind, an ESSA Tier 2 validated career exploration program, to guide students through a Lifestyle Assessment, enabling them to discover who they are now and who they want to become. Through this approach, teachers helped surface personalized careers, mentors, and pathway courses that aligned with students’ lifestyle goals.

    Meanwhile, in Ohio, school districts launched Lifestyle Fairs, immersive, future-ready events designed to introduce students to real-world career experiences, industry mentors, and interactive learning grounded in self-discovery. Hilliard City Schools, for example, welcomed more than seventh-grade students to a Lifestyle Fair this past May. 

    Rather than rely on a conventional booth-style setup, Hilliard offered interactive activations that centered on 16 lifestyle archetypes, including Competitor, Explorer, Connector, and Entrepreneur. The stations allowed students to engage with various industry leaders and participate in hands-on activities, including rocket launch simulations and creative design challenges, to ignite their curiosity. Following the Fair, educators reported increased student engagement and a renewed enthusiasm for learning about potential career paths.

    Create a fluidity path for future success

    According to the World Economic Forum, by 2030, 97 million jobs will be displaced by AI, significantly impacting lower-wage earners and workers of color. At the same time, 170 million new jobs are expected to be created, especially in emerging fields. By providing students more freedom in their career exploration, educators can help them adapt to this ever-changing 21st-century job market.

    Now is the time for school districts to ensure all students have access to equitable career planning programs and work to close societal disparities that hinder professional opportunities. Instead of setting students on a predetermined pathway toward a particular field–which may or may not exist a decade from now–educators must equip them with future-proof and transferable core skills, including flexibility, initiative, and productivity, in addition to job-specific skills. As the job market shifts, students will be prepared to change direction, switch jobs, and pivot between careers. 

    In Hawaii, students are taking advantage of career exploration curriculum that aligns with 21st-century career and technical education (CTE) frameworks. They are better prepared to complete their Personal Transition Plans, which are required for graduation by the state, and have access to micro-credentials that give them real-world experience in different industries rather than one particular field.

    For decades, career planning has placed students in boxes, based on what the adults in their lives expect of them. Ensuring every child reaches their full professional potential means breaking down the barriers that have been set up around them and allowing them to be at the center of their own career journey. When students are empowered to discover who they are and where they want to be, they are excited to explore all the incredible opportunities available to them. 

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  • Why international education must be central to the Square Mile’s success

    Why international education must be central to the Square Mile’s success

    Earlier this month, the City of London staged one of its most time-honoured traditions: the annual parade marking the inauguration of its new civic leader. But this year’s event was historic for more than its pageantry.

    For the first time in 697 years, the Lord Mayor’s Show became the Lady Mayor’s Show, as Dame Susan Langley DBE took office under a title that signals both continuity and change.

    The Lady Mayor’s pledge to “un-square the Square Mile” – to make the City more open, inclusive and innovative – could also not be more timely. If she is serious about modernising the mayoralty, then championing international education must be at the heart of her agenda.

    Education as trade and investment

    The City of London is not just a major global financial centre; it is a thoroughly international student city. As well as being home to the large multi-faculty institution of City St George’s, University of London, the City also boasts the Guildhall School of Music and Drama and has historic links to several prestigious further and higher education providers across the capital.

    The overseas students that these institutions collectively attract feed a talent pipeline underpinning every sector of the City’s economy. According to research by the Higher Education Policy Institute (HEPI), just one year’s cohort of international students in the Cities of London and Westminster brings in £352 million of net benefits annually, equating to £2,940 per resident.

    London’s businesses understand this importance. New research from London Higher shows 90% of firms in the capital say global graduates are essential for filling skills gaps and driving innovation, and more than half admit they would consider relocating if access to this talent were curtailed.

    From financial services to tech companies and the creative industries, London’s employers value the language skills, cultural awareness and global networks that international graduates provide. These are the assets that give the Square Mile its competitive edge in a fiercely global marketplace.

    Storm clouds ahead

    However, these assets are under threat. Headwinds facing UK higher education are stiffening: financial pressures, rising operating costs and ongoing policy uncertainty around visas and an international fee levy are all working to lessen London’s overseas appeal. Universities are continually being asked to do more with less, while negative rhetoric around immigration risks deterring the very global talent that the City needs to thrive.

    Universities are continually being asked to do more with less, while negative rhetoric around immigration risks deterring the very global talent that the City needs to thrive

    Should the City of London’s higher education institutions start losing ground in the international education export market then the ripple effects will be felt far beyond their campuses – from student housing markets, restaurants and local coffee shops to the big city businesses that rely on a steady flow of skilled graduates with the nous to operate in a globally connected world.

    Convening power

    This is where the Lady Mayor’s convening power matters. Her role is not merely ceremonial. As the elected head of the City of London Corporation, she is a global ambassador for the UK’s financial and professional services sector, tasked with driving growth and innovation through diplomacy and engagement.

    In an era when rival financial centres such as New York, Singapore and Dubai are doubling down on talent attraction, London cannot afford to be complacent. A modern mayoralty should see universities and colleges as strategic assets in the City’s success, not peripheral players around its financial prowess. Opening the doors of Mansion House for events that champion education as a cornerstone of competitiveness would send a powerful signal of support.

    Advocacy for higher education is not a fringe issue. It is ultimately about future-proofing the City for the challenges that lie ahead. Higher education fuels innovation, entrepreneurship and cultural capital – all the qualities that the City prizes in its pursuit of growth and prosperity. Alumni of London’s institutions go on to become global decision-makers in a variety of sectors and industries and carry with them an affinity for the City that often translates into investment and influence later down the line.

    A new narrative for growth

    At a time when the City’s economy is crying out for high-level skills – and the UK government is doubling down on local responsiveness through a civic policy lens – the Square Mile has a golden opportunity to lead by example under its new Lady Mayor: forging partnerships between business and education, supporting pathways into high-demand sectors and amplifying the City of London’s message as a welcoming destination for learners and workers from all backgrounds – particularly women inspired by their new figurehead.

    The Lady Mayor has said herself that, “The City is not about walls to keep people out, but about welcoming people in.” That ethos should extend to students as much as to investors because, if we fail to keep London open to global talent, we risk diminishing the City’s universities and weakening the very foundations of the Square Mile’s success.

    The Lady Mayor’s tenure in Mansion House offers a chance for the City to reset its narrative and show that international education is a strategic lever for the City’s growth. By championing international students and forging stronger ties between academia and industry, the City can secure its place as the world’s most connected financial hub – thriving on openness, talent and ideas.

    If the City of London wants to remain the beating heart of global commerce, then it must also be the beating heart of global learning.

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  • 3 State Policy Ideas to Accelerate Success in Transfer

    3 State Policy Ideas to Accelerate Success in Transfer

    The Beyond Transfer Policy Advisory Board is thinking creatively about financial and reputational incentives to improve transfer and learning mobility. In this article, two of the PAB’s members—Sharon Morrissey and Ron Anderson—who are both seasoned, system-level leaders, share their reflections on what is needed next to accelerate success in transfer and learning mobility.

    In April 2025, the Beyond Transfer Policy Advisory Board and Inside Higher Ed collaborated on a webcast entitled “Short-Term Reward, Long-Term Harm: How Current Transfer Practices Hurt Learners and Institutions.” This event drew nearly 400 live attendees across 46 states, including a mix of administrative, faculty and student service leaders from institutions of all kinds.

    During the webcast, participants were polled on the following question: “To what extent do you agree that new financial incentives or budgeting models could help institutions to prioritize improving transfer student outcomes?” The audience’s response was positive, with 85 percent agreeing at least somewhat. However, we see some divisions within the data, with 32 percent saying they “strongly agree” and 53 percent saying they “somewhat agree.”

    While that data might feel a bit hard to make sense of, it rings true to us. Between us we bring over seven decades of experience as faculty, institutional administrators and system office leaders across three states, Minnesota, North Carolina and Virginia. That experience has taught us that improving credit transfer and expanding learning mobility are some of the most complex challenges facing higher education.

    Why is this? For one, improving recognition of learning and credit transfer requires higher education institutions to contend with a wide range of prior learning experiences, including traditional college coursework, high school dual-enrollment courses, career and technical education, work-based learning, military service, industry certification, and more. This implies the participation of numerous learning providers, such as institutions of higher education, high schools, employers and the military. And it involves multiple decision-makers, such as students who choose transfer pathways, faculty who determine what learning to recognize and how to apply that learning to program requirements, enrollment managers who wish to recruit transfer students, registrars who process transcripts, deans and provosts who oversee academic standards, and presidents who are held accountable by policymakers for serving transfer students. In short, there is complexity at every step of the process.

    That complexity points to the fact that—as the mixed results of that poll show—if we are going to make true progress on transfer and learning mobility, we must find solutions that appeal to the priorities of multiple decision-makers. As we think about incentives, for example, the incentives that would influence the behavior of a faculty member are not the same as the incentives that would influence the behavior of an administrator. Those responsible for revenue may be more swayed by a policy that would augment an institution’s state appropriation for increased enrollment and graduation of transfer students, while those responsible for curriculum may be more inclined to accept and apply transfer credit to a degree program based on their assessment of how the prior learning aligns to the learning outcomes of their own local courses.

    Another key theme of the webcast—and, let’s be honest, nearly every discussion held these days about transfer—was that we must zero in on the credential applicability of prior learning. Past reform efforts have advanced incredible work such as understanding the student experience, increasing transfer student belonging, strengthening advising and creating infrastructure for efforts such as credit for prior learning. All that work is critical and must continue. But we must also double down on how to advance credential applicability of courses and other forms of prior learning. We are not helping transfer students meet their educational goals if we fail to apply their prior learning to program requirements.

    Finally, a third theme elevated in the webcast was about shifting culture and mindsets. Achieving increased credential applicability will require a shift away from the current culture that interrogates every aspect of a course or other prior learning experience to find a course-to-course equivalency. Does anyone really believe that a student cannot be successful in a subsequent course, or in the workforce, if they happen to read a different textbook? As the Council of Regional Accrediting Commissions recently elevated, the practice of interrogating the minutiae of courses and other learning experiences should, instead, focus at a higher level, on questions such as:

    • Does the sum of a student’s learning provide an appropriate foundation to set them up for continued academic success?
    • Can a student be successful in subsequent learning experiences, with appropriate just-in-time support? How can the institution provide that support?
    • What data do we have that a student will not be successful in a subsequent course?

    Based on our experience working with institutions and systems, we share here three state policy ideas that attend to these themes by 1) appealing to the priorities of multiple decision-makers, in this case both faculty and administrators; 2) zeroing in on credential applicability of prior learning; and 3) nudging broader cultural and mindset shifts.

    The first idea is for policymakers to explicitly include credit transfer and applicability within the design of state funding models by pinning rewards to credential applicability of groups of many courses. Right now, some—but not all—states have funding formulas that focus attention on transfer students’ outcomes. Those that do often include metrics such as the rate of students who transfer and bachelor’s degree completion for those who enter as a transfer student.

    On their own, these goalposts are too broad and have not yet produced the level of change needed. How can states improve this approach? We think one approach might be for states to collaborate with institutions to build various program-aligned credit thresholds and then reward institutions for applying that credit to degree requirements, such as:

    • Awarding and applying 15 program-aligned credits: The equivalent of what many refer to as a meta-major, designed to introduce students to a broad program area (e.g., allied health).
    • Awarding and applying 30 program-aligned credits: The equivalent of roughly the first year of college, often represented by a general education transfer core that is customized to include program-aligned courses.
    • Awarding and applying 60 program-aligned credits: The equivalent of a typical associate degree—but again, this must be a program-aligned associate degree.

    The goal here is for receiving institutions to not pull these credit blocks apart and pick and choose which credits apply. If students have met a threshold and their preparation is program-aligned, they should be advanced toward program completion for all of those credits. The groups of courses students have completed add to more than the sum of their parts. Students are journeying through a learning experience, with a variety of learning outcomes, that when looked at holistically are offering strong preparation for not just subsequent courses, but life and work. The mindset shift here is: Students do not need to have met every single learning outcome addressed in the receiving institution courses to be successful. They need to be prepared enough to be successful in subsequent courses, learning experiences and the workforce.

    Second, we encourage state policymakers to couple this policy change with demonstration projects that engage faculty in pedagogy, curriculum design and research. As receiving institutions accept and apply these groups of courses, what just-in-time supports should receiving institutions offer to students to ensure their success after transfer? How are students performing on a number of measures: in subsequent courses, for graduation and in the workforce? Which curricular design assumptions no longer hold? Where might classroom approaches be strengthened and evolved to reflect shifting needs of learners?

    Finally, all the findings of this work should be elevated through state recognition awards (ideally coupled with some funding) that promote the visibility and reputation of colleges and universities that are embracing all high-quality learning and moving learners toward credential completion.

    Through the Beyond Transfer Policy Advisory Board, we’ll continue to push against the status quo to imagine new possibilities for institutions and learners. Connect with us on Instagram (@beyondtransfer) to stay informed on the board’s latest policy insights and ideas, and visit our website to access prior research reports related to transfer, institutional finance and financial aid, including:

    • Beyond Transfer Policy Advisory Board. (2023). Affordability Disconnects: Understanding Student Affordability in the Transfer and Credit Mobility Era. See paper with visuals and blog.
    • Beyond Transfer Policy Advisory Board. (2023). Unpacking Financial Disincentives: Why and How they Stymie Degree-Applicable Credit Mobility and Equitable Transfer Outcomes. See paper with visuals and blog.



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  • A Microcourse for Sophomore Student Success

    A Microcourse for Sophomore Student Success

    Starting college can be a daunting transition for many students, with some moving cities or states and integrating into a new world of learning. That’s why most colleges invest significant time and energy to ensure first-year students have a successful start, connecting them to peers, support resources and faculty invested in their personal and academic growth.

    But the support often lags during the transition to sophomore year. Retention is a key factor in timely degree completion; students who leave college after the first year are much less likely to ever finish their program.

    That’s why DePaul University in Chicago piloted a new intervention this summer to bridge the transition from first-year to sophomore status. Through short online modules, students improved their time management, money management and career skills, preparing them to tackle the new academic year.

    What’s the need: As a university, DePaul has focused on improving second-year retention, said Jaclyn Jensen, professor of management and associate dean for undergraduate programs in the Driehaus College of Business at DePaul.

    Jensen was approached by a DePaul alumna, Pam Schilling, co-founder of the ed-tech company Archer Career, who was looking to apply for the Illinois Innovation Voucher program. The program provides funding for small or medium-size businesses that partner with higher education institutions in the state.

    Archer Career offers online, self-paced microlearning courses to support students and early-career professionals in achieving their career goals. Topics range from job search skills, such as networking or how to develop a LinkedIn profile, to personal skills, including identifying goals and career exploration.

    “This opportunity to seek funding was also the catalyst between leveraging our focus on retention in business students and that connected really seamlessly with her platform,” Jensen explained.

    How it works: The Rising Sophomore Success Program is structured as a collection of 10-minute modules, which include video and interactive activities. To select relevant course topics for RSSP participants, DePaul leaders used historical data on why students left the university, as well as demographic information to identify common pain points in the student experience.

    For example, DePaul has a large share of commuter students, so building students’ time management and executive functioning skills was important to enable them to juggle their various responsibilities.

    Students applied to be admitted to the program and completed the course during the summer after their first year.

    “From a student standpoint, we thought, ‘OK, we have this time when you’re not overwhelmed by taking multiple classes and you might actually have some time to carve out in meaningful ways to invest in your own success,’” Jensen said.

    Students were also supported by a peer mentor, an upper-level undergraduate in the business school, who facilitated weekly check-ins, talked through challenges and encouraged them in their learning.

    In addition, each student was paired with a professional mentor, either someone already in their support network or a graduate who could provide career advice.

    For the pilot cohort, DePaul recruited 10 rising sophomores in the Driehaus College of Business, which included three incoming transfer students. The participants were celebrated with a kickoff event in the spring and a graduation ceremony during the fall after completing their Archer Career courses.

    What’s next: Following a successful pilot, DePaul and Archer Career were awarded a voucher from the state to integrate agentic artificial intelligence into the platform. It also provides funding for Archer Career and for DePaul personnel, including the peer mentor, an intern and a faculty researcher.

    The AI will offer personalized nudges and encouragement to students as they navigate the platform, similar to the way a coach might. Previously, a student intern hired to work on user design drafted messages for the peer mentor to send to students. Now, the university will automate the messages using AI.

    The nudges “will still rely on the behavioral data of students who are engaging in the platform, but it won’t be a member of the team manually sending those messages out at a particular time, but leveraging technology to help us do things like that,” Jensen explained.

    The goal is to scale the program to maximize impact and increase the number of students who can participate, Jensen said. DePaul plans to launch a more robust pilot of 50 student participants in summer 2026.

    If your student success program has a unique feature or twist, we’d like to know about it. Click here to submit.

    This article has been updated to clarify Jaclyn Jensen’s title.

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  • ACT and Texas Instruments Collaborate to Enhance Student Success in Mathematics

    ACT and Texas Instruments Collaborate to Enhance Student Success in Mathematics

    Iowa City, Iowa and Dallas, Texas (November 12, 2025) – ACT, a leader in college and career readiness assessment, and Texas Instruments Education Technology (TI), a division of the global semiconductor company, today announced a comprehensive partnership aimed at empowering students to achieve their best performance on the ACT mathematics test.

    This initiative brings together two education leaders to provide innovative resources and tools that maximize student potential. The partnership will start by providing:

    • A new dedicated online resource center featuring co-branded instructional videos demonstrating optimal use of TI calculators during the ACT mathematics test.
    • Additional study materials featuring TI calculators to help students build upon and apply their mathematical knowledge while maximizing their time on the ACT test.
    • Professional development programs for teachers focused on effective calculator-based testing strategies.

    “This partnership represents our commitment to providing students with the tools and resources they need to demonstrate their mathematical knowledge effectively,” said Andrew Taylor, Senior Vice President of Educational Solutions and International, ACT, “By working with Texas Instruments, we’re ensuring students have access to familiar, powerful technology tools during this important assessment.”

    “Texas Instruments is proud to partner with ACT to support student success,” said Laura Chambers, President at Texas Instruments Education Technology. “Our calculator technology, combined with targeted instructional resources, will help students showcase their true mathematical abilities during the ACT test.” 

    The new resources are available now to students and educators on the ACT website www.act.org under ACT Math Calculator Tips.

    About ACT

    ACT is transforming college and career readiness pathways so that everyone can discover and fulfill their potential. Grounded in more than 65 years of research, ACT’s learning resources, assessments, research, and work-ready credentials are trusted by students, job seekers, educators, schools, government agencies, and employers in the U.S. and around the world to help people achieve their education and career goals at every stage of life. Visit us at https://www.act.org/.  

    About Texas Instruments

    Texas Instruments Education Technology (TI) — the gold standard for excellence in math — provides exam-approved graphing calculators and interactive STEM technology. TI calculators and accessories drive student understanding and engagement without adding to online distractions. We are committed to empowering teachers, inspiring students and supporting real learning in classrooms everywhere. For more information, visit education.ti.com.

    Texas Instruments Incorporated (Nasdaq: TXN) is a global semiconductor company that designs, manufactures and sells analog and embedded processing chips for markets such as industrial, automotive, personal electronics, enterprise systems and communications equipment. At our core, we have a passion to create a better world by making electronics more affordable through semiconductors. This passion is alive today as each generation of innovation builds upon the last to make our technology more reliable, more affordable and lower power, making it possible for semiconductors to go into electronics everywhere. Learn more at TI.com.

    eSchool News Staff
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  • Student Success Leaders Worry About Affordability, AI, DEI

    Student Success Leaders Worry About Affordability, AI, DEI

    After yet another rocky year for higher education, student success administrators retain high confidence in their institution’s core mission: Some 95 percent rate the quality of undergraduate education delivered as good or excellent, according to Inside Higher Ed’s second annual Survey of College and University Student Success Administrators with Hanover Research.

    About the Survey

    On Wednesday, Dec. 10, at 2 p.m. Eastern, Inside Higher Ed will present a free webcast to discuss the results of the 2025 Survey of College and University Student Success Administrators. Please register here—and plan on bringing your questions about student success going into 2026.

    This survey was conducted Aug. 20–Oct. 6 with Hanover Research. Respondents number 204 student success leaders, most of whom work in student affairs at the executive level at public and private nonprofit institutions. The survey’s margin of error is plus or minus seven percentage points. A copy of the free report can be downloaded here.

    This independent editorial survey was made possible by support from the Gates Foundation and Studiosity.

    Most student success administrators (85 percent) also report strong feelings of connection to students served, and nearly as many say they’re satisfied in their roles. Yet leaders continue to worry about the forces holding students back. Selecting up to three options from a longer list, administrators cite mental health challenges (51 percent describe this as a top challenge), financial constraints (49 percent) and lack of adequate preparation before college (48 percent) as the top barriers to student success at their institution. Community college leaders are disproportionately concerned about students needing to work while enrolled (67 percent).

    Just about half of all administrators believe their institution is highly responsive to student needs for flexibility, such as in times of personal or academic crises.

    A larger share of respondents, 61 percent, believe their institution is highly effective in prioritizing student success. Just 35 percent say it’s highly effective in using student success data to drive decisions, however. Both of these figures are similar to last year’s survey, meaning the gap between aspiration and data-driven change remains.

    Student affairs leaders who responded to NASPA’s own annual Top Issues in Student Affairs survey this year flagged “using dashboards and other data communication tools to help senior administrators translate data into actionable insights for decision-making” as a top issue for institutions, behind only “protecting the institution against cyberattacks” and “navigating political and legislative pressures affecting institutional policies and practices.”

    Colleges can certainly do more to harness the extraordinary number of student data points available to them every day. But Amelia Parnell, NASPA’s president, told Inside Higher Ed that she’d give student success leaders “a little more credit” for their use of data—especially the qualitative kind.

    “We need both quantitative data to see scale and impact and qualitative data to understand the nuances,” including around learning and engagement, she said. “I think professionals have quite a bit of qualitative context about students’ experiences because they spend a lot of time connecting directly with them.”

    Other top areas of concern for student success administrators include affordability, artificial intelligence and policy impacts on campus life, finds Inside Higher Ed’s survey.

    Affordability and Value

    A third of student success administrators say that their trust in higher education has waned in recent years, and many point to concerns about affordability (64 percent) and long-term value of a degree (62 percent) as top drivers of declining public confidence. Leaders also highlight tighter alignment between academic programs and career pathways as a key lever for rebuilding trust.

    About six in 10 respondents are highly confident that their institution is actively working to keep costs affordable, with public institution leaders especially likely to say so (69 percent versus 49 percent of private nonprofit peers).

    But just 11 percent of leaders think students at their institution clearly understand the total cost of attendance, beyond tuition. They raise similar concerns about students’ awareness and understanding of emergency funding resources at their institution.

    In Inside Higher Ed’s main Student Voice survey this year, just 27 percent of students said they understand the total cost of attendance fully and can budget appropriately. More than three in five didn’t know if their college offers emergency aid. Yet 61 percent of student success administrators say this kind of help is available at their institution.

    Some additional context—and evidence of misalignment between student experience and administrator perception: In Inside Higher Ed’s 2025 Survey of College and University Chief Business Officers, most CBOs (88 percent) said that their institution is transparent about the full, net cost of attendance, including tuition discounts and counting fees and other expenses—though just 42 percent said this of colleges and universities as a whole. Most CBOs also said that their institution’s net price is sufficiently affordable.

    Parnell of NASPA noted that financial aid “is but one part of the cost of attendance discussion for some students.” But she added that financial aid offers represent an opportunity for colleges to improve clarity and transparency around total cost—something the National Association of Student Financial Aid Administrators and others have urged.

    Preparing Students for an AI Future

    Just 2 percent of student success leaders say their institution is very effective in helping students understand how, when and whether to use generative artificial intelligence in academic settings. On promoting academic integrity, specifically, 77 percent endorse educating students about ethical AI use rather than emphasizing punitive measures. Faculty and staff development and efforts to standardize use policies also rank high.

    In the Student Voice survey, just 13 percent of students said they didn’t know when, how and whether to use generative AI for coursework—but most of the remainder attributed their knowledge to individual faculty efforts rather than broader institutional ones.

    Student success administrators also describe a gap between the extent to which high-impact teaching practices, such as those endorsed by the American Association of Colleges and Universities, are highly encouraged at their institution and widely adopted (65 percent versus 36 percent, respectively). And while 87 percent agree that students graduate from their college ready to succeed in today’s job market, half (51 percent) believe their institution should focus more on helping students find paid internships and other experiential learning opportunities.

    Tawnya Means, an innovation consultant who recently joined Bowling Green State University and its Schmidthorst College of Business as a strategic innovation and AI adviser, said that all three of these concerns—lack of institutional guidance on AI, high-impact teaching practices and other opportunities for experiential learning and internships—are connected.

    “Schools treating AI as a catalyst for pedagogical redesign are simultaneously increasing high-impact practices and preparing students for AI-augmented careers,” she said. And institutions doing this well are using some common strategies: making faculty development about pedagogy, not just “AI compliance,” and designing assignments where AI supports real learning. Unpacking the latter point, Means praised approaches that are experiential, teach discipline-specific or contextual AI use versus abstract rules, and mirror actual workplaces.

    While business schools have long understood the power of “messy real-world case studies,” Means said they’re ripe for use across undergraduate education in the generative AI era and “resist simple AI shortcuts.”

    Parnell suggested on-campus employment as yet another way to provide “work experience and support students in their learning journey.”

    On AI specifically, Asim Ali, executive director of the Biggio Center for the Enhancement of Teaching and Learning at Auburn University, who’s worked with many institutions on faculty development, said the “biggest gap I see is not engaging students in the process.”

    At Auburn, he said, student government leaders have taken a “focused interest directly in shaping how we support GenAI learning.” And in discussions between student leaders and faculty, “both groups emphasized that students must also take responsibility for learning the ethics and appropriate use of GenAI.”

    The biggest gap I see is not engaging students in the process.”

    —Asim Ali, executive director of the Biggio Center for the Enhancement of Teaching and Learning at Auburn University

    Financial worries and uncertainty about the future top the list of students’ postcollege stressors, as ranked by student success administrators. And just a quarter of these leaders say their institution makes postgraduate outcomes are easily accessible.

    Policy Impacts and Campus Climate

    Almost all leaders say students feel welcomed, valued and supported on their campuses, and 87 percent say their institution is doing a good or excellent job promoting a positive campus climate. Yet regional differences emerge: Leaders in the South are somewhat less likely than peers elsewhere to say their institution is highly effective in encouraging diverse perspectives among students.

    Nearly two in three leaders (62 percent) say recent federal restrictions on diversity, equity and inclusion initiatives have negatively impacted students, and the rate is higher among public institution leaders than their private nonprofit peers.

    In the Student Voice survey, 48 percent of students said such changes had negatively impacted their college experience or that of peers; most of the remainder saw no change, rather than a positive one.

    Most administrators also believe new student aid policies, such as those included in the One Big Beautiful Bill Act, will limit access to college rather than expand it. And many already report moderate (39 percent) or significant (29 percent) declines in international student enrollments tied to recent federal actions, such as visa appointment restrictions and targeted actions at specific institutions.

    Leaders estimate that 40 percent of students participate in no extracurricular activities, a figure that rises to 67 percent among community college administrators. Respondents are mostly like to say involvement would increase if students saw a clear connection between activities and their career goals.

    For institutions struggling to get students in involved, Parnell highlighted the importance of effectively communicating and delivering available activities to students: Are any activities at community colleges, which serve many working students, available after 5 p.m., for example, she asked?

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  • Creating a classroom built for success

    Creating a classroom built for success

    Key points:

    For decades, curriculum, pedagogy, and technology have evolved to meet the changing needs of students. But in many schools, the classroom environment itself hasn’t kept pace. Classic layouts that typically feature rows of desks, limited flexibility, and a single focal point can often make it harder for educators to support the dynamic ways students learn today.

    Classrooms are more than places to sit–when curated intentionally, they can become powerful tools for learning. These spaces can either constrain or amplify great teaching. By reimagining how classrooms are designed and used, schools can create environments that foster engagement, reduce stress, and help both teachers and students thrive.

    Designing a classroom for student learning outcomes and well-being

    Many educators naturally draw on their own school experiences when shaping classroom environments, often carrying forward familiar setups that reflect how they once learned. Over time, these classic arrangements have become the norm, even as today’s students benefit from more flexible, adaptable spaces that align with modern teaching and learning needs.

    The challenge is that classic classroom setups don’t always align with the ways students learn and interact today. With technology woven into nearly every aspect of their lives, students are used to engaging in environments that are more dynamic, collaborative, and responsive. Classrooms designed with flexibility in mind can better mirror these experiences, supporting teaching and learning in meaningful ways, even without using technology.

    To truly engage students, the classroom must become an active participant in the learning process. Educational psychologist Loris Malaguzzi famously described the classroom as the “third teacher,” claiming it has just as much influence in a child’s development as parents or educators. With that in mind, teachers should be able to lean on this “teacher” to help keep students engaged and attentive, rather than doing all the heavy lifting themselves.

    For example, rows of desks often limit interaction and activity, forcing a singular, passive learning style. Flexible seating, on the other hand, encourages active participation and peer-to-peer learning, allowing students to easily move and reconfigure their learning spaces for group work or individual work time.

    I saw this firsthand when I was a teacher. When I moved into one of my third-grade classrooms, I was met with tables that quickly proved insufficient for the needs of my students. I requested a change, integrating alternative seating options and giving students the freedom to choose where they felt most comfortable learning. The results exceeded my expectations. My students were noticeably more engaged, collaborative, and invested in class discussions and activities. That experience showed me that even the simplest changes to the physical learning environment can have a profound impact on student motivation and learning outcomes.

    Allowing students to select their preferred spot for a given activity or day gives them agency over their learning experience. Students with this choice are more likely to engage in discussions, share ideas, and develop a sense of community. A comfortable and deliberately designed environment can also reduce anxiety and improve focus. This means teachers experience fewer disruptions and less need for intervention, directly alleviating a major source of stress by decreasing the disciplinary actions educators must make to resolve classroom misbehavior. With less disruption, teachers can focus on instruction.

    Supporting teachers’ well-being

    Just as classroom design can directly benefit student outcomes, it can also contribute to teacher well-being. Creating spaces that support collaboration among staff, provide opportunities to reset, and reduce the demands of the job is a tangible first step towards developing a more sustainable environment for educators and can be one factor in reducing turnover.

    Intentional classroom design should balance consistency with teacher voice. Schools don’t need a one-size-fits-all model for every room, but they can establish adaptable design standards for each type of space, such as science labs, elementary classrooms, or collaboration areas. Within those frameworks, teachers should be active partners in shaping how the space works best for their instruction. This approach honors teacher expertise while ensuring that learning environments across the school are both flexible and cohesive.

    Supporting teacher voice and expertise also encourages “early adopters” to try new things. While some teachers may jump at the opportunity to redesign their space, others might be more hesitant. For those teachers, school leaders can help ease these concerns by reinforcing that meaningful change doesn’t require a full-scale overhaul. Even small steps, like rearranging existing furniture or introducing one or two new pieces, can make a space feel refreshed and more responsive to both teaching and learning needs. To support this process, schools can also collaborate with learning environment specialists to help educators identify practical starting points and design solutions tailored to their goals.

    Designing a brighter future for education

    Investing in thoughtfully designed school environments that prioritize teacher well-being isn’t just about creating a more pleasant workplace; it’s a strategic move to build a stronger, more sustainable educational system. By providing teachers with flexible, adaptable, and future-ready classrooms, schools can address issues like stress, burnout, and student disengagement. When educators feel valued and empowered in their spaces, they create a better work environment for themselves and a better learning experience for their students. Ultimately, a supportive, well-designed classroom is an environment that sets both educators and students up for success.

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  • How One Big Beautiful Bill Act Threatens Student Success

    How One Big Beautiful Bill Act Threatens Student Success

    Nearly 60 percent of all college students in the U.S. experience at least one form of basic needs insecurity, lacking stable housing and/or consistent access to food, according to national surveys.

    The One Big Beautiful Bill Act, which Congress passed in July, creates sweeping changes to higher education—including a new tax rate for university endowments and accountability metrics for student income levels after graduation. It also directly impacts college students, threatening their access to food assistance programs and their ability to pay for college, which experts warn could hamper their persistence and completion.

    Policy and higher education leaders convened during an Oct. 28 webinar hosted by the Hope Center for Student Basic Needs at Temple University to discuss how the new legislation threatens student financial wellness and success.

    “We are very, very worried that student basic needs insecurity will be increasing dramatically over the next few years,” said Bryce McKibben, senior director of policy and advocacy at the Hope Center.

    For current students, experts outlined three major shifts in federal financial supports.

    1. Cuts to SNAP Funding

    OBBBA includes $186 billion in cuts to the Supplemental Nutrition Assistance Program, which provides support obtaining food for nearly three million young adults, according to U.S. Census data. The bill places more requirements on SNAP recipients; at present, all funding for SNAP is at risk due to the government shutdown. Some states expect to run out of SNAP dollars as early as Nov. 1.

    “[SNAP] is our first line of defense against hunger. It reduces health care–related issues and it bolsters local economies,” said Gina Plata-Nino, interim director of the SNAP, Food Research & Action Center. “It also provides jobs; it provides federal income taxes. And all of this is going to be threatened.”

    Under the bill, all adults ages 18 to 64 must demonstrate they work at least 20 hours per week to be eligible for SNAP, Plata-Nino said.

    Approximately one in four college students experience food insecurity. SNAP resources are largely underutilized by college students, in part because of complicated enrollment processes. Instead, many rely on campus pantries, which are mostly privately funded by individual donors or campus budgets. Plato-Nino anticipates the changes to SNAP will impact funding and capacity for higher education institutions to provide resources, “because now they have to focus on these issues,” she said.

    The federal cuts could cause further damage to an already fragile system.

    “We have a threadbare social safety net that really hits students when they can least afford to meet what are pretty acute and deep costs as they’re trying to get through their degree program,” said Mark Huelsman, director of policy and advocacy at the Hope Center.

    Many colleges and universities expanded emergency grant funding for students during the COVID-19 pandemic to address sudden expenses that could threaten a student’s ability to remain enrolled. While supplemental funding can help ease this gap, it’s not sufficient, Huelsman said.

    “Campuses don’t often have the resources to help students meet what can be an acute financial emergency,” Huelsman said.

    An August 2025 Student Voice survey by Inside Higher Ed and Generation Lab found that 64 percent of respondents said they didn’t know whether their college provides emergency financial aid, and an additional 4 percent indicated that resource was not available at their institution. Only 12 percent of respondents said they knew how to apply for emergency aid at their college.

    2. Changes to Pell Grants

    The reconciliation bill also includes a variety of changes to student eligibility for the federal Pell Grant program, which provides financial aid to low-income students.

    Over one-third of Student Voice respondents indicated paying for college was a top source of stress while enrolled, second only to balancing family, academic, work and personal responsibilities.

    For the academic year 2026–27, those with a student aid index (SAI) over $14,790, as identified by the FAFSA, are no longer eligible for Pell Grants. Similarly, students who receive scholarships that meet the full cost of attendance (including books, housing, food, tuition and fees) are not eligible for Pell, regardless of their SAI.

    “We anticipate that this will affect a very small number of students,” said Jessica Thompson, senior vice president at the Institute for College Access and Success. “But this remains to be seen how this takes effect and what it looks like on the ground.”

    3. Limits on Graduate and Parent Borrowing

    OBBBA caps loans on professional degree programs (which include medical, law, veterinary and dentistry programs, among others) at $200,000, and other graduate programs at $100,000. It also eliminates Grad PLUS loans, which are unsubsidized federal loans with no borrowing limits. Students currently enrolled can borrow from Grad PLUS for three academic years or the remainder of their credential program, whichever is shorter.

    While these limits can be beneficial for keeping student borrowing down, there may be unintended consequences regarding who can access the programs, Thompson said. For example, students who enroll at historically Black colleges and universities or minority-serving institutions are more likely to utilize Parent PLUS loans to pay for college.

    “This has been a really big lifeline for accessing credit in order to cover college costs for people’s children, and there will be a disproportionate impact on these new caps on those types of institutions,” Thompson said.

    Thompson also noted that a lack of federal loan opportunities for graduate and professional students may cause a rise in private loan borrowing, which often has higher interest rates and fewer protections for borrowers.

    “We want to keep a really close eye on what it means for the availability of programs in general … but also access and looking at increasingly less diverse pipelines in terms of historically marginalized populations being able to access graduate and professional programs,” Thompson said.

    Similar to SNAP cuts, Thompson anticipates the loan caps will add significant financial pressure on colleges and universities due to loss of revenue and enrollment.

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