Tag: Supporting

  • A NEST for Online Learning: Supporting Students in Virtual Education – Faculty Focus

    A NEST for Online Learning: Supporting Students in Virtual Education – Faculty Focus

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  • A NEST for Online Learning: Supporting Students in Virtual Education – Faculty Focus

    A NEST for Online Learning: Supporting Students in Virtual Education – Faculty Focus

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  • Advance HE must deepen our expertise in supporting transformation and change

    Advance HE must deepen our expertise in supporting transformation and change

    The challenges for higher education and research institutions – both in the UK and in many countries across the world – are acute and immediate.

    A combination of funding pressures, changing student demands, the rapid development of AI, international conflict and restrictive visa regimes are necessitating significant change and transformation.

    These tough challenges require all those working in higher education to think differently about how we lead, teach, support students and operate. Yet within these challenges lie opportunities for innovation and positive change.

    I am three months into the role as chief executive of Advance HE. My recent conversations with many of our members have reinforced the need for us to focus on how we can enhance our support for transformation and change.

    Time for a change

    I believe that to be successful, higher education institutions need good leadership; effective governance; they should promote excellence in teaching and learning; and embed equality, promote diversity and inclusion. These are the four key pillars of Advance HE’s work and will continue to be so. However, we cannot stand still. Supporting higher education institutions in this difficult and changing context means that Advance HE needs to change and modernise. Our portfolio, programmes and products need regular review, refreshing and revamping, to remain relevant, to be high value and high impact.

    There has been excellent work led by Universities UK’s transformation and efficiency taskforce, which set out a number of recommendations and challenges for the sector. Advance HE can play an important role in supporting transformation and change both at a sector level and an institutional level. In the context of financial pressures, changing student needs, international uncertainty and digital developments – we need to be an enhancement agency – a trusted partner for higher education and research institutions.

    Supporting enhancement, change and transformation will now be at the heart of what Advance HE does – embedded across our member benefits, our programmes and our consultancy. To help institutions through these challenging times we will apply our expertise, experience and resources to best support enhancement and service improvement, where it is needed.

    Collaborating with partner organisations that are supporting transformation and change will be central to our approach. Blending our expertise in leadership development, educational excellence, equality and inclusion, governance effectiveness with the experience of partners that have different but complementary skills and capabilities.

    Overall, our focus is primarily on people. We can play a role to enhance capabilities at all levels to lead and manage transformation and change – academics, professionals services, governing bodies.

    What we will do

    There are three practical steps I am taking now to strengthen our support for transformation and change:

    Firstly, we have made supporting transformation and change a core part of our membership offer. We are drawing on the areas where we have deep expertise – leadership development, educational excellence, governance effectiveness – to apply our expertise directly to the most pressing issues facing our members.

    For example, the new Educational Excellence Change Academy, a structured virtual six-month programme designed to help higher education staff to lead systemic educational transformation. The programme provides practical support to redesign curriculum to align with workforce needs, reimagine pedagogy to be inclusive, digital, and engaging; and enhancing student support models to strengthen wellbeing and retention.

    Additionally, we have launched the Merger Insights and Roadmap, a new resource for navigating institutional collaboration, partnerships and mergers. Drawing on recent case-studies from successful transformations, it considers early option-testing and due diligence through to culture integration and regulatory engagement.

    Secondly, later this autumn I will announce a new strategic advisory group who will work with our in-house expert to further enhance our support for transformation and change. We will further evolve our membership offer; review our portfolio of products and services; lead new research to share insights; and bring knowledge and learning from other sectors that have delivered significant transformation. We will also recruit new associates with deep and relevant transformation experience to work with our in-house experts.

    Thirdly, we will do more to realise the benefits of Advance HE being a global organisation with an international membership. Our 470 members are from 34 countries – with almost a third of our members outside the UK – in Australia, Ireland, in the Gulf, across Europe, in South-East Asia and beyond. The challenges facing higher education institutions in one part of the world are often mirrored in another. The solutions, approaches and innovations being developed in different contexts can offer fresh perspectives and practical ideas that translate across borders. We will do more to draw on the fact that we have a diverse, global membership to share insights, solutions, and good practice across our membership.

    At a time of significant challenge for higher education and research, institutions are increasingly needing to deliver transformational change in the way they operate. Advance HE is committed to supporting people working in higher education to do this successfully.

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  • Supporting the Supporters: Promoting Educators’ Mental Health – Faculty Focus

    Supporting the Supporters: Promoting Educators’ Mental Health – Faculty Focus

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  • Supporting the Supporters: Promoting Educators’ Mental Health – Faculty Focus

    Supporting the Supporters: Promoting Educators’ Mental Health – Faculty Focus

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  • Supporting Transfer Student Success Through Data

    Supporting Transfer Student Success Through Data

    Transfer students often experience a range of challenges transitioning from a community college to a four-year institution, including credit loss and feeling like they don’t belong on campus.

    At the University of California, Santa Barbara, 30 percent of incoming students are transfers. More than 90 percent of those transfers come from California community colleges and aspire to complete their degree in two years.

    While many have achieved that goal, they often lacked time to explore campus offerings or felt pressured to complete their degree on an expedited timeline, according to institutional data.

    “Students feel pressure to complete in two years for financial reasons and because that is the expectation they receive regarding four-year graduation,” said Linda Adler-Kassner, associate vice chancellor of teaching and learning. Transfer students said they don’t want to “give up” part of their two years on campus to study away, she said.

    Institutional data also revealed that their academic exploration opportunities were limited, with fewer transfers participating in research or student groups, which are identified as high-impact practices.

    As a result, the university created a new initiative to improve transfer student awareness of on-campus opportunities.

    Getting data: UCSB’s institutional research planning and assessment division conducts an annual new student survey, which collects information on students’ demographic details, academic progress and outside participation or responsibilities. The fall 2024 survey revealed that 26 percent of transfers work for pay more than 20 hours per week; an additional 40 percent work between 10 and 20 hours per week. Forty-four percent of respondents indicated they do not participate in clubs or student groups.

    In 2024, the Office of Teaching and Learning conducted a transfer student climate study to “identify specific areas where the transfer student experience could be more effectively supported,” Adler-Kassner said. The OTL at UCSB houses six units focused on advancing equity and effectively supporting learners.

    The study found that while transfers felt welcomed at UCSB, few were engaging in high-impact practices and many had little space in their schedules for academic exploration, “which leads them to feel stress as they work on a quick graduation timeline,” Adler-Kassner said.

    Put into practice: Based on the results, OTL launched various initiatives to make campus stakeholders aware of transfer student needs and create effective interventions to support their success.

    Among the first was the Transfer Connection Project, which surveys incoming transfer students to identify their interests. OTL team members use that data to match students’ interests with campus resources and generate a personalized letter that outlines where the student can get plugged in on campus. In fall 2025, 558 students received a personal resource guide.

    The data also showed that a majority—more than 60 percent—of transfers sought to enroll in four major programs: communications, economics, psychological and brain sciences, and statistics and data science.

    In turn, OTL leaders developed training support for faculty and teaching assistants working in these majors to implement transfer-focused pedagogies. Staff also facilitate meet-and-greet events for transfers to meet department faculty.

    This work builds on the First Generation and Transfer Scholars Welcome, which UCSB has hosted since 2017. The welcome event includes workshops, a research opportunity fair and facilitated networking to get students engaged early.

    The approach is unique because it is broken into various modules that, when combined, create a holistic approach to student support, Adler-Kassner said.

    Gauging impact: Early data shows the interventions have improved student success.

    Since beginning this work, UCSB transfer retention has grown from 87 percent in 2020 to 94 percent in 2023. Similarly, graduation rates increased 10 percentage points from 2020 to 2024. Adler-Kassner noted that while this data may be correlated with the interventions, it does not necessarily demonstrate causation.

    In addition, the Transfer Student Center reaches about 40 percent of the transfer student population each year, and institutional data shows that those who engage with the center have a four-percentage-point higher retention rate and two-point higher graduation rate than those who don’t.

    Do you have an intervention that might help others promote student success? Tell us about it.

    This article has been updated to correct the share of incoming students that are transfers at UCSB.

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  • Selecting and Supporting New Vice Chancellors: Reflections on Process & Practice – PART 2 

    Selecting and Supporting New Vice Chancellors: Reflections on Process & Practice – PART 2 

    Author:
    Dr Tom Kennie

    Published:

    This HEPI blog was kindly authored by Dr Tom Kennie, Director of Ranmore 

    Introduction 

    In the first blog post, I focused on the process of appointing new Vice Chancellors. with some thoughts and challenges to current practice. In this second contribution, I focus more on support and how to ensure that the leadership transition receives as much attention as candidate selection.  

    Increasingly, the process of leadership transitions often starts way before the incoming successful candidate has been appointed. Depending on the circumstances which led to the need for a new leader, the process may involve a short or extended period with an Interim Leader. This can be an internal senior leader or someone externally who is appointed for a short, fixed-term period. This in itself is a topic for another day. It does, however, require careful consideration as part of the successful transition of a new leader (assuming the interim is not appointed to the permanent role). 

    Reflections to consider when on-boarding Vice Chancellors 

    Rules of engagement with the Interim or Existing post-holder  

    Clear rules of engagement must be agreed with the appointed Interim. Among those rules are those relating to the engagement with the Board. Often these can feel quite implicit and unspoken. I’d encourage both parties to be much more explicit and document their mutual expectations to share with each other.     

    Incoming Vice Chancellor transition plan (individual and team-based) 

    Moving onto the post-appointment, pre-arrival period is an important phase in the process of ensuring a successful outcome. How can the incoming leader prepare (whilst often doing another big job)? How might the team prepare the way for the incoming leader? And, how might the existing or interim leader hold things together during this period? This is often a period of heightened anxiety within the senior leadership team (although rarely surfaced and discussed). Working with the team during this phase can help to reduce the danger of siloed working and help prepare the team for the arrival of the new leader.  

    Outgoing Vice Chancellor transition plan  

    Frequently overlooked is the importance of ensuring a successful transition for the current post-holder (assuming it has not been a forced exit). Beware of placing too much focus on the new person. Often, as indicated earlier, the current post holder may have many months to go before the new person can start. They also require support and encouragement. And, of course, recognition for their period in office.  

    Day 1 and week 1 

    The lead-up to day 1 requires significant consideration by the new Vice Chancellor. Meeting the new ‘inner office’ and considering how and in what ways the new Vice Chancellor is different in style and expectations compared to the outgoing leader is an important factor. Induction processes will, no doubt, feature heavily in the first few weeks, but a new Vice Chancellor should ensure that they control the transition process. This requires careful coordinated communication and choreography.   

    First x days (what’s the right number?) 

    Every new Vice Chancellor should be wary of being persuaded to work towards delivering a plan by some (often arbitrary) date, typically 90-100 days after their arrival. Understanding the context of the institution, and working with this, is more important. 

    Potential surprises & dilemmas  

    A new Vice Chancellor should expect a few surprises when they start. Context and culture are different and these will have an impact on the interpretation of events. To ensure success, these should be soaked up and immediate responses should be avoided. In time, it will be much easier to work out how to respond and what needs to change. 

    Match and ideally exceed expectations  

    Whilst clearly important and easy to say, it is vital to ensure the Vice Chancellor priorities are clarified with the Chair. Having done this, the senior team should be invited to similarly clarify their priorities. Lastly, these should be shared across the team. This, by itself, is likely to signal a new way of working. 

    A final proposal  

    The process of appointing Vice Chancellors is clearly an important matter for Chairs of Governing Boards. Whilst guidance is provided by the Committee of University Chairs (CUC), the latest edition of the document Recruiting a Vice Chancellor was published in 2017. Much has changed in the past eight years and it feels timely for a fresh look given the very different context and shifts in practice. 

    To close, it is worth remembering that nobody comes fully ready for any senior leadership role. Gaps exist and context and culture are different from the new perspective even if the candidate has had a prior role in a different place. You might wish to consider offering some independent support for your new Vice Chancellor. This could be through being a member of a peer-group and/or individual transition coaching. Being in charge is a lonely place and it can be constructive to be able to talk through dilemmas, issues and opportunities in a safe space. Sometimes this can’t be with one’s Chair or Senior Team.  

    Lastly, don’t be too judgemental and try and give any new Vice Chancellor the benefit of the doubt – well at least for a short while! 

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  • Selecting and Supporting New Vice Chancellors: Reflections on Process & Practice – PART 1 

    Selecting and Supporting New Vice Chancellors: Reflections on Process & Practice – PART 1 

    • This HEPI blog was kindly authored by Dr Tom Kennie, Director of Ranmore.
    • Over the weekend, HEPI director Nick Hillman blogged about the forthcoming party conferences and the start of the new academic year. Read more here.

    Introduction 

    Over the last few months, a number of well-informed commentators have focused on understanding the past, present and to some extent, future context associated with the appointment of Vice Chancellors in the UK. See Tessa Harrison and Josh Freeman of Gatensby Sanderson Jamie Cumming-Wesley of WittKieffer and Paul Greatrix

    In this and a subsequent blog post, I want to complement these works with some practice-informed reflections from my work with many senior higher education leaders. I also aim to open a debate about optimising the selection and support for new Vice Chancellors by challenging some current practices. 

    Reflections to consider when recruiting Vice Chancellors 

    Adopt a different team-based approach 

    Clearly, all appointment processes are team-based – undertaken by a selection committee. For this type of appointment, however, we need a different approach which takes collective responsibility as a ‘Selection and Transition Team’. What’s the difference? In this second approach, the team take a wider remit with responsibility for the full life cycle of the process from search to selection to handover and transition into role. The team also oversee any interim arrangements if a gap in time exists between the existing leader leaving and the successor arriving. This is often overlooked.  

    The Six Keys to a Successful Presidential Transition is an interesting overview of this approach in Canada. 

    Pre-search diagnosis  

    Pre-search diagnosis (whether involving a search and selection firm or not) is often underestimated in its importance or is under-resourced. Before you start to search for a candidate to lead a university, you need to ensure those involved are all ‘on the same page’. Sometimes they are, but in other cases they fail to recognise that they are on the same, but wrong, page. Classically, this may be to find someone to lead the organisation of today, and a failure to consider the place they seek to be in 10 years. Before appointing a search firm, part of the solution is to ensure you have a shared understanding of the type of universityyou are seeking someone to lead.   

    • Role balance and capabilities 

    A further diagnostic issue, linked to the former point, is to be very clear about the balance of capabilities required in your selected candidate. One way of framing this is to assess the candidate balance across a number of dimensions, including:  

    • The Chief Academic Officer (CAO) capabilities; more operational and internally focussed. 
    • The Chief Executive Officer (CEO) capabilities; more strategic and initially internally focussed. 
    • The Chief Civic Officer (CCO) capabilities: more strategic and externally focussed; and 
    • The Chief Stakeholder Relationship Officer (CSRO): more operational and externally focussed. 

    All four matter. One astute Vice Chancellor suggested to me a fifth; Chief Storytelling Officer (CSO). 

    Search firm or not?   

    The decision as to whether to use a search firm is rarely considered today – it is assumed you will use one. It is, however, worth pausing to reflect on this issue, if only to be very clear about what you are seeking from a search firm. What criteria should you use to select one? Are you going with one who you already use, or have used, or are you open to new players (both to you and to the higher education market)? The latter might be relevant if you are seeking to extend your search to candidates who have a career trajectory beyond higher education.  

    ‘Listing’ – how and by whom?   

    Searching should lead to many potential candidates Selecting who to consider is typically undertaken through a long-listing process and from this a short-list is created. Make sure you understand how this will be undertaken and who will be doing it. When was the last time you asked to review the larger list from which the long list was taken?  

    Psychometrics – why, which and how? 

    A related matter involves the use of any psychometric instruments proposed to form part of the selection process. They are often included –yet the rationale for this is often unclear. As is the question of how the data will be used. Equally importantly, if the judgment is that it should be included, who should undertake the process? Whichever route you take, you would be wise to read Andrew Munro’s recent book on the topic, Personality Testing In Employee Selection: Challenges, Controversies and Future Directions 

    Balance questions with scenarios and dilemmas 

    Given the complexity of the role of the Vice Chancellor, it is clearly important to assess candidates across a wide range of criteria. Whilst a question-and-answer process can elicit some evidence, we should all be aware of the limitations of such a process. Complementing the former with a well-considered scenario-based processes involving a series of dilemmas, which candidates are invited to consider, is less common than it should be. 

    Rehearse final decision scenarios  

    If you are fortunate as a selection panel, after having considered many different sources of evidence, you will reach a collective, unanimous decision about the candidate you wish to offer the position. Job almost done. More likely, however, you will have more than one preferred candidate – each providing evidence to be appointable albeit with evidence of gaps in some areas. Occasionally, you may also have reached an impasse where strong cases are made to appoint two equally appointable candidates. Preparing for these situations by considering them in advance. In some cases, the first time such situations are considered are during the final stage of the selection exercise. 

    In part 2 I’ll focus more on support and how to ensure the leadership transition is given as much attention as candidate selection. 

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  • Supporting the Student Researcher: Effective Teaching, Learning, and Engagement Strategies – Faculty Focus

    Supporting the Student Researcher: Effective Teaching, Learning, and Engagement Strategies – Faculty Focus

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  • Supporting neurodiverse learners requires more than accommodation: It demands systemic change

    Supporting neurodiverse learners requires more than accommodation: It demands systemic change

    Key points:

    Approximately 1 in 5 children in the United States are estimated to be neurodivergent, representing a spectrum of learning and thinking differences such as autism, ADHD, dyslexia, and more. These children experience the world in unique and valuable ways, but too often, our education systems fail to recognize or nurture their potential. In an already challenging educational landscape, where studies show a growing lack of school readiness nationwide, it is more important than ever to ensure that neurodivergent young learners receive the resources and support they need to succeed.

    Early support and intervention

    As President and CEO of Collaborative for Children, I have personally seen the impact that high-quality early childhood education can have on a child’s trajectory. Birth to age five is the most critical window for brain development, laying the foundation for lifelong learning, behavior, and health. However, many children are entering their academic years without the basic skills needed to flourish. For neurodivergent children, who often need tailored approaches to learning, the gap is even wider.

    Research indicates that early intervention, initiated within the first three years of life, can significantly enhance outcomes for neurodivergent children. Children who receive individualized support are more likely to develop stronger language, problem-solving, and social skills. These gains not only help in the classroom but can also lead to higher self-confidence, better relationships and improved well-being into adulthood.

    The Collaborative for Children difference

    Collaborative for Children in Houston focuses on early childhood education and is committed to creating inclusive environments where all children can thrive. In Houston, we have established 125 Centers of Excellence within our early childhood learning network. The Centers of Excellence program helps child care providers deliver high-quality early education that prepares children for kindergarten and beyond. Unlike drop-in daycare, our certified early childhood education model focuses on long-term development, combining research-backed curriculum, business support and family engagement.

    This year, we are expanding our efforts by providing enhanced training to center staff and classroom teachers, equipping them with effective strategies to support neurodivergent learners. These efforts will focus on implementing practical, evidence-based approaches that make a real difference.

    Actionable strategies

    As educators and leaders, we need to reimagine how learning environments are designed and delivered. Among the most effective actionable strategies are:

    • Creating sensory-friendly classrooms that reduce environmental stressors like noise, lighting, and clutter to help children stay calm and focused.
    • Offering flexible learning formats to meet a range of communication, motor, and cognitive styles, including visual aids, movement-based activities, and assistive technology.
    • Training teachers to recognize and respond to diverse behaviors with empathy and without stigma, so that what is often misinterpreted as “disruption” is instead seen as a signal of unmet needs.
    • Partnering with families to create support plans tailored to each child’s strengths and challenges to ensure continuity between home and classroom.
    • Incorporating play-based learning that promotes executive functioning, creativity, and social-emotional development, especially for children who struggle in more traditional formats.

    Benefits of inclusive early education

    Investing in inclusive, high-quality early education has meaningful benefits not only for neurodivergent children, but for other students, educators, families and the broader community. Research indicates that neurotypical students who learn alongside neurodivergent peers develop critical social-emotional skills such as patience, compassion and acceptance. Training in inclusive practices can help educators gain the confidence and tools needed to effectively support a wide range of learning styles and behaviors as well as foster a more responsive learning environment.

    Prioritizing inclusive early education can also create strong bonds between families and schools. These partnerships empower caregivers to play an active role in their child’s development, helping them navigate challenges and access critical resources early on. Having this type of support can be transformative for families by reducing feelings of isolation and reinforcing that their child is seen, valued, and supported.

    The benefits of inclusive early education extend far beyond the classroom. When neurodivergent children receive the support they need early in life, it lays the groundwork for increased workforce readiness. Long-term economic gains can include higher employment rates and greater earning potential for individuals. 

    Early childhood education must evolve to meet the needs of neurodivergent learners. We cannot afford to overlook the importance of early intervention and tailored learning environments. If we are serious about improving outcomes for all children, we must act now and commit to inclusivity as a core pillar of our approach. When we support all children early, everyone benefits.

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