Although on one level tertiary education policy has never been more concerned with skills, we’ve never really had a proper understanding of what skills actually are or how they fit together with either jobs or courses.
While – as a select and very well-informed group of attendees at The Festival of Higher Education were delighted to learn – there are any number of conceptualisations of what a skill (or a group of skills) might be, matching skills needs to jobs or to courses has never been easy to do in a reliable way.
To be a bit less abstract, if we want anyone to train our future workforce we need to know what we want them to be trained in. And, not only do we not know that because we can’t predict the future – we also don’t know that because we simply do not have the vocabulary or frameworks of understanding we need to pose the right questions. Employers and industries cannot talk to course providers and prospective employees about this stuff because each of these groups has spoken a different language.
Until today!
Into this ontological hellscape comes Skills England. The release of the UK Standard Skills Classification (UK-SSC) – alongside a wonderfully whizzy UK Skills Explorer tool – is, in a quiet way, the most significant thing to happen to the skills landscape in a generation: not least because, for the first time we are able to see it.
Before this, the skills landscape was, (at best) uneven. SOC codes helped us understand occupational requirements for jobs, SIC codes helped us understand the kind of work that goes on in particular industries, and HECoS codes gave us an understanding of what areas particular courses of study cover. All of this was useful, but none of it really linked together and – as you’ve probably spotted – none of it talked about actual skills.
So what is a “skill”? Well, it might be “a capability enabling the competent performance of a job-related activity”: an occupational skill. Or it could be a more generic competence, “a fundamental ability that contributes to the capability to carry out tasks associated with a specific job”: a core skill.
Skills England has identified 3,343 occupational skills (within 22 domains, 106 areas, and 606 groups). Occupational skills combine with knowledge (4,926 of these are defined) and core skills (just 13) to give someone the capability to do one or more of 21,963 identified occupational tasks.
So what?
The existence of these definitions should make it a lot easier to translate employer and industry needs, into opportunities that strategic government support, and an offer of courses that satisfies these needs.
Let’s give an example. Imagine the government decides that any future transition away from carbon-based power requires batteries and electrical components, and notices that we have quite a lot of the rare-earth metals and other minerals that we need to make these somewhere under the ground in the UK. We need to get them out, and we need to train the people that can do that. And we currently only have one school of mining with a little over a hundred students.
Because we can map the UK-SSC to Standard Industrial Classification (SIC) codes, we can very easily run up a list of the key skills we need to train people in.
That way, when we get to specifying what the new mining schools we are going to open actually need to teach, and we get to working with industry to decide what skills they need to do all this mining we have an agreed list. A starting point, sure, but one that saves a lot of time.
You will note that this is not just training people how to dig stuff up. There are research jobs, planning jobs, management jobs, and a fair few design jobs that need to be done. The bar chart aspect here gives us an indication as to how important each skill is to employers in this industry.
From specification to commission
So if we know what skills we need, how do we get people training in them? Or do we have people training in them already?
UK-SSC also maps to HECoS codes, which are the language we use in higher education to think about subject areas. So, to continue our example, let’s think about analysing mineral deposits – helping us figure out where to start digging holes.
“Analyse mineral deposits (S.0091)” is within the “researching & analysing” domain, and the “conducting scientific surveys and research” area. And we can use one of the mappings developed by Skills England to check out whether we have any courses in related subjects currently being offered in the UK higher education sector that might help.
I’m sorry to say I’ve been messing around with the data behind Discover Uni again. This maps individual courses to HECoS codes – so it lets us see how many courses are in subject areas linked to the skill we are interested in.
Setting the filters appropriately and scrolling down we can see that we are not well-served with educational opportunities in this space. There are 19 subject areas associated with this skill, and only a few have courses that are being tagged with them. Notably there are 14 courses in environmental geosciences, 8 in geology, and 3 in archeological sciences. Nobody (not even the Camborne School of Mines!) is tagging themselves with the specific engineering-related disciplines of minerals processing or quarrying.
This neatly demonstrates that a linking vocabulary can only take us too far if subject coding (or any other kind of data collection) is done in a less-than-complete way. Using this very basic desk analysis we can see that there is probably a case for more specialist mining provision – and based on that we can suggest that there may be a cause for government investment. But it could equally demonstrate that tagging courses with HECoS code to power a course comparison website that hardly anyone looks at is not a way of generating a comprehensive picture of what is on offer.
And this is just a starting point. We can drill down from these occupational skills into job tasks, knowledge concepts, and core skills from here – all of which would help us specify what we need to train people to do in detail fine enough to design and run a suitable course for them.
So how has this been done?
If you are imagining a bunch of very diligent and smart people at Skills England and the University of Warwick taking a bunch of pre-existing information and pulling together this vocabulary you are probably most of the way there. Starting from six existing sources a combination of expert input and large language models refined and deduplicated entries within:
A list of skills generated by (Skills England predecessor) the Institute for Apprenticeships and Technical Education
A list developed by the the Association of Graduate Careers Advisory Services
A list from the National Careers Service
A list from the Workforce Foresighting Hub in Innovate UK
And two international comparators – the European Skills, Competences, Qualifications, and Occupations (ESCO) level 4 skills, and the (US based) O*NET detailed work activities.
A similar approach generated and tested all of the mappings and hierarchies that have been made available to download and play with.
And core skills?
As above there are just 13 of these, but these are assigned levels of proficiency in language that feels a lot like grade descriptors (note, these are not FHEQ levels but I bet somebody, somewhere, is thinking about a mapping).
Each of these core skills also maps, to a greater or lesser extent, to each of the occupational skills – so our old friend “Analyse mineral deposits (S.0091)” requires level 4 “learning and investigating”, level 3 “planning and organising”, and level 2 “listening”.
You can’t help but think that forward-looking course leaders will be incorporating these definitions into their learning outcomes in the years to come. Proficiency levels may also be coming to the occupational skills definitions, and there’s even an idea of creating basic curricula for benchmarking and general use.
Skills for the future
There’s an old XKCD cartoon about standards that has become a meme – and it highlights that just because someone has combined everyone’s needs into a single standard there is nothing to say anyone will actually use that one rather than whatever language they’ve been speaking for years.
The UK-SSC attempts to avoid this in two ways. Firstly it maps to other vocabularies that people are already using in linked areas, and does so by design. And secondly it bears the imprinteur of the government, suggesting that at least one influential body will be using it every time it talks about skills.
And there’s another aspect that helps drive adoption. It will iterate – based on job vacancy data, workforce foresight, feedback from employers, even via public community forums (Stack Exchange, Discord!). And the links to other vocabularies will iterate too. The plan is that this will happen on a five year cycle, but with a first update next year.
Make no mistake, this is a major intervention in the skills landscape – and it has been done diligently and thoughtfully. If your job involves anything from designing courses to working with employers and local skills improvement plans, if you are a professional body, or working on subject benchmark statements, you need to get on board.
The Lifelong Learning Entitlement (LLE) has been promoted as a transformational change that will broaden access to flexible education and training.
Though there have been several delays to implementation, the recent Post-16 Education and Skills White Paper has solidified the government’s commitment to delivering the LLE as planned.
In theory, the LLE could open the door for learners who never imagined higher study, while unlocking a pipeline of talent for the high-skill jobs our economy desperately needs.
For most undergraduates, the student finance process will remain largely the same with new features added to their application portal. For providers, it is a major operational shift that will require new systems, administration processes and advice and guidance. And while the policy spotlight has been fixed on modular learning, there are other opportunities that could be easily missed.
The appetite for modular learning
Modular learning has been pitched as the new frontier of flexibility. In its latest publication, the OfS shared outcomes from their Call for Evidence on how to measure student outcomes in modular study. While the report offers guidance for curriculum designers and quality assurance teams, the policy agenda has shifted since 2023, and demand is still uncertain. The OfS’ own short course trial indicated that demand was limited and the Modular Acceleration Programme has yet to deliver clear lessons.
A 30-credit bundle would cost around £2,383 (assuming a £9,535 fee is applied to the parent course), this rate for a single module looks questionable compared to cheaper, industry-recognised certificates. With a credit transfer consultation not due until spring 2026, a national framework remains distant, and it is still unclear whether there is broad sector support for such a framework. If a national framework were to be implemented, some HEIs may see this as a challenge to their institutional autonomy and academic distinctiveness.
If interest in modularity grows, providers will still need to consider whether employers will value standalone modules as much as full qualifications, the duration it will take to stack credits (accumulation to a full award), and the validity of earlier modules when pursuing a professional qualification. These factors will determine whether development in modular learning is a worthwhile investment.
The target audience
The rhetoric often frames modular study as a boon for employers. But there’s a problem: if staff are encouraged to take out loans for training their employer needs, it could be seen as a pay cut because the loans will need to be paid back with interest by the employee.
It is in our view that CPD should sit in the employer-funded training budget, or within the forthcoming Growth and Skills Levy. Employers are of course important – but in terms of helping providers ensure there is labour market currency in a course. The learner will be accountable for the loan and so it should ultimately be viewed in terms of its benefit to the learner and not the employer; any digression from this may risk employers using the LLE as a replacement for their CPD budget, with employees picking up the bill.
If you take out employer-driven training from this, there are three main group of learners that may be attracted to modular learning:
Top-uppers – employees whose employers have funded some modules and who now want to complete a qualification.
Passionate learners – individuals happy to pay for a module to support their career or for the joy of learning.
Mature learners – carers, full-time workers, and others who need smaller, flexible entry points into HE.
The bigger opportunities hiding in plain sight
While modularity dominates discussion, two quieter reforms within the LLE could prove even more transformative.
Priority additional entitlement (PAE) will expand to include areas such as teaching, social work, and healthcare – vital for sustaining public services. Learners who have already used up their entitlement will still be able to access loans in these areas for full degrees.
And the removal of the equivalent and lower qualification (ELQ) rule means graduates with residual funding and/or those that use PAE can now retrain at the same or lower level (up to level 6, at least). This opens retraining and reskilling opportunities that were previously out of reach.
Together, these changes could unlock the mature learner market – carers, career-changers, full-time workers, those who exhausted loan entitlement on a previous degree, or NEET graduates looking for a route back into the labour market.
It also raises another question on whether the LLE should have been capped at age 60 as many in their sixties could still make meaningful contributions in teaching, health, and social care if they had the funding to retrain.
Our recommendations
For the sector to take full advantage of the LLE, we recommend that providers plan for continuity – ensure there is a seamless transition from higher education student finance (HESF) to LLE for mainstream undergraduates. Operational teams should have a firm understanding of the in service changes detailed in key guidelines such as the Course Service Management Definition. This is important in distinguishing the differences between technical requirements and aspirational aspects of the policy.
Within this technical preparation, there is a need to treat modular learning as an evolving opportunity – demand, delivery, and impact are still emerging. The Post-16 Education and Skills White Paper confirmed there will be some interaction between the LLE with the forthcoming Growth and Skills Levy, likely initially through “apprenticeship units” and Higher Technical Qualification modules beingt tied to occupational standards. Providers should anticipate how this might unfold in priority areas such as artificial intelligence, digital skills, and engineering, and plan strategically for early implementation.
Within all of this we need to make it clear that the LLE is for the learner – the LLE should be a learner entitlement, not a subsidy for corporate upskilling. Mapping how different funding streams (e.g. LLE, Growth and Skills Levy, Skills Bootcamps, Adult Skills Fund) interact will be vital. Institutions must ensure that learners receive clear advice and that funding follows the purpose of study, whether employer-driven or learner-led. There’s an opportunity to radically expand access – the expanded entitlement and ELQ reform present major opportunities for retraining and second-chance learning. To unlock this market, provision must be genuinely flexible, accessible, and clearly explained. Institutions should design modular and part-time routes that accommodate work and caring responsibilities while demystifying the complex funding landscape through transparent guidance.
Further considerations for long-term success
The sector has been encouraged to explore modular learning, however, for many HEIs modularity is best viewed as an enabler rather than a standalone offer. The real prize of the LLE lies in the funding flexibilities in widening access to learning, retraining pathways, and mature learner opportunities sitting just beneath the headlines.
If we want the LLE to deliver on its promise, we need to first ensure that all HEIs feel confident in transitioning to a new funding system to minimise disruptions to students. Following this, to truly achieve long-term transformation, we need to ask the hard questions about the purpose of modularity, the dichotomy between learner- and market-driven education, and the cultural shift required to draw more people into different higher-level learning, no matter where they are in life.
UK universities are under mounting financial pressure. Join HEPI and King’s College London Policy Institute on 11 November 2025 at 1pm for a webinar on how universities balance relatively stable but underfunded income streams against higher-margin but volatile sources. Register now. We look forward to seeing you there.
This blog was kindly authored by Estefania Gamarra, Postdoctoral Research Fellow, and Marion Heron Associate Professor in Educational Linguistics, both from the University of Surrey Institute of Education. It was also authored by Harriet R. Tenenbaum Professor in Developmental and Social Psychology and Lewis Baker Senior Lecturer in Chemical and Process Engineering – Foundation Year, both from the University of Surrey.
Today’s higher education sector faces a need to increase student progression and improve retention. This goal is especially necessary for Foundation Year programmes. A proposed solution is active learning. Yet amid the push to make lectures more interactive, one approach stands out – dialogue.
Dialogue transforms students from passive listeners into active participants. But while universities increasingly encourage discussion in classrooms and put students in pairs, they often overlook a crucial question: do students know how to talk to each other in academic contexts?
For years, the emphasis has been on teaching students how to write academically, while teaching them how to engage in academic talk – how to reason aloud, build on others’ ideas, and disagree respectfully – has been largely ignored. Academic dialogue is not a natural skill: it is a learnt one. For many students, particularly those from ethnic minoritised or first-generation backgrounds, the language of higher education can feel like a second language. Expecting them to navigate complex, often implicit norms of discussion without support risks reproducing the very inequalities universities seek to address.
What we mean by educational dialogue
Educational dialogue refers to purposeful, structured talk that supports reasoning, collaboration, and shared understanding. It differs from casual conversation because it asks participants to listen actively, build connections between ideas, and make their thinking explicit. In this way, dialogue makes learning visible – students co-construct understanding through talk.
Despite a growing body of research in schools showing the benefits of educational dialogue for reasoning, collaboration, and attainment, there has been little work examining how this plays out in higher education. Our project, funded by the Nuffield Foundation, aimed to fill that gap by exploring how Foundation Year students across six UK universities talk to one another when given structured opportunities for dialogue – and whether a targeted intervention could enhance the quality of these interactions.
What we found
We observed clear disciplinary differences in the ways students engaged in dialogue. Psychology students, for instance, tended to make more connections to topics beyond the classroom, while Engineering students often built on one another’s ideas in a collaborative effort to solve the problems presented. Recognising these differences is crucial: subject cultures shape how students learn to talk, and this understanding can help educators design more inclusive, discipline-sensitive approaches to active learning. At the same time, if our goal is to prepare students for an increasingly interdisciplinary world, we must also help them become aware of how other disciplines talk and encourage them to develop the flexibility to communicate across disciplinary boundaries.
The intervention itself had a tangible effect. Discussion time increased, and we observed a higher frequency of dialogic moves such as connecting ideas and making reasoning explicit. In simple terms, students were not just talking more; they were engaging in higher-quality dialogue.
Both students and teachers noticed the change. Students reported greater confidence in contributing to class discussions and felt more comfortable expressing disagreement respectfully. Teachers in the intervention group described classroom talk as ‘more professional’ and ‘more purposeful’, noting that students participated more readily and that discussions felt more structured.
Why this matters for policy
These findings underscore a simple yet powerful message: if universities want students to collaborate effectively and communicate professionally, they must teach them how to talk.
This is not merely a matter of classroom technique but of educational equity. All students are expected to adopt the norms of academic discourse without being taught what these norms are. By treating dialogue as a teachable skill – much like academic writing – universities can make participation more equitable and support a sense of belonging for all learners.
Embedding educational dialogue within curricula also has broader policy implications. It aligns directly with the sector’s commitments to widening participation, student engagement, and the development of graduate attributes. In an increasingly interdisciplinary world, helping students learn how to communicate across disciplinary and cultural boundaries is not an optional extra – it is essential preparation for both professional and civic life.
A call to action
Universities already invest heavily in teaching academic writing. It is time to afford talk the same status. Embedding structured opportunities for educational dialogue – and explicitly teaching the skills that underpin it – can help create classrooms where every student, regardless of background, can find and use their voice.
If higher education is serious about inclusion, engagement, and progression, it must teach students not just what to say, but how to say it.
This guest blog was kindly authored by Heidi Fraser-Krauss, Chief Executive Officer at Jisc.
The power of collaboration and shared services is now widely recognised in the higher education sector as an effective way for institutions to continue delivering outstanding student experiences, world-class teaching, and research and innovation, all against a backdrop of financial pressures. Jisc has played a leading role in driving these conversations, in partnership with UUK, KPMG and university leaders. However, it is now time to put our words into action and make collaboration the norm.
Achieving better outcomes collectively
Recent sector-wide initiatives, including the Transformation and Efficiency Taskforce commissioned by Universities UK, have explored opportunities for efficiency and innovation through shared services. Jisc contributed to practical strands of this work, focusing on collaboration utilising digital, data and technology. A UK-wide questionnaire inviting insights from the sector on which actions should be taken was distributed. More than 30 ideas were submitted, and three were explored in depth.
Shared services is the first of these three. The premise is simple: through sharing, collaboration and working together (whether by pooling knowledge, sharing risk or combining scarce skills) universities can achieve better outcomes together than they could alone.
Tools for collaboration already exist – so let’s put them to work
The sector already has examples of institutional collaboration – demonstrating the benefits of collective effort. However, not all services lend themselves well to being shared. For example, ambitious but complex projects such as a shared student record system for the sector is not an ideal place to begin.
We must also be careful not to assume that shared services are automatically more efficient simply by virtue of their being shared. Despite this, there are many that can be. Good examples of collaboration, involving sharing back-office functions (for example a joint out-of-hours IT service, or forming a consortium to strengthen research bids) already exist. In fact, both of these examples were highlighted by the then Secretary of State for Science, Innovation and Technology, Peter Kyle during his speech at the recent Universities UK conference.
One of the key findings of the report, was that, although there are many shared services across the sector already, very few are used by large numbers of institutions. Many have been running for years and could achieve far greater impact if more institutions engaged with them. The lesson is clear: make better use of what already exists. An example of this is UMAL, the non-profit mutual insurer for universities and colleges across the UK.
Plenty of questions still to be answered
As collaboration gains momentum, important questions remain. Can processes be standardised? Can AI-enabled tools be developed jointly to avoid duplication, and could collaboration extend to industry and public sector partnerships, such as health? Examples like Cardiff’s Mental Health University Liaison Service and the Greater Manchester Universities Mental Health Service – both university–NHS collaborations – could be replicated elsewhere. Science Parks across the UK also show how universities and industry can work successfully together.
These are all important questions, and although we may not yet have all the answers, we shouldn’t let this get in the way of change.
What should happen now?
There are a number of practical steps we can take together in the very short term to make shared services a genuine force for positive change across higher education. For example, the creation of a central catalogue of existing shared services would raise awareness and uptake.
The sector must adopt a ‘shared services first’ mindset. Leaders should consider whether proven, collaborative solutions are already available – and use them. Where duplication exists, regional mergers or the strategic transfer of services into national bodies could strengthen sustainability and reduce wasted effort.
For their part, institutions sharing data on spend and contract reviews would help to provide an evidence base for smarter sector-wide decisions. In some cases, institutions should also consider mergers or broader consolidation of services across the sector, where combining resources offers long-term efficiencies and sustainability.
Supporting universities to collaborate
Collaboration isn’t idealism – it’s a rational response to cost pressures, and the means to make it happen is already in our hands. We can adopt a ‘shared services first’ approach – it just needs a firm commitment from institutional leaderships to make it happen.
At Jisc, our role remains to convene senior stakeholders, define shared negotiation objectives, and support universities to move from strategy to implementation – after all, everyone knows that actions speak louder than words.
Recommendations
To support a shift towards collaborative models, here are practical recommendations for institutions, sector networks, shared service operators and government.
Individual Institutions
Adopt a ‘shared services first’ mindset for new requirements
Evaluate existing shared services before creating an in-house service or procuring a commercial solution, prioritising long term value over short term cost savings
Collaborate with neighbouring institutions to replicate successful models
Explore regional opportunities to address shared needs and challenges where shared models have proved successful
Reassess internal operations and consider where there are opportunities to share services
Evaluate any area that could benefit from a shared service, except in student recruitment
Increase awareness of existing shared services through a central shared service catalogue
Create and promote a catalogue of shared services structured for direct contract awards or competitive tendering.
Convene groups of institutions, to consider potential joint commitments to subscribe to existing shared services, increasing their scale
Use sector networks to bring universities together for collective commitments to shared services, leveraging procurement rules that permit direct contracting with sector-owned organisations (known as the Teckal exemption) where appropriate.
Shared Service Operators
(e.g. UMAL, sector-owned IT or procurement services)
Shared service operators should meet regularly to increase coordination
Establish regular meetings between sector-owned shared services to improve collaboration and avoid duplication.
Consider forming a UK Shared Services Council to unify efforts, similar to UK Universities Procurement Consortia (UKUPC).
Regional shared services should consider merging, where online working has removed the original advantage of a regional operation
Non-profit operators in the same niche should merge to avoid unnecessary competition and improve service delivery. Merging can create more efficient, focused providers.
Individual universities operating shared services should consider transferring ownership of their shared service to other organisations, but only when natural opportunities arise
Universities should transfer shared services to sector agencies when it aligns naturally, allowing focus on core missions.
Government
Government should implement one of BUFDG’s proposed improvements to VAT Cost Sharing Groups. This would create new opportunities for shared services in areas currently considered unworkable due to an additional 20% VAT charge.
There’s a storm brewing in UK higher education and, if we’re honest, it’s been brewing for a while.
We all know the pattern. Predicted grades continuing to be, well, predicted. Students stacking their UCAS applications with at least one high-tariff choice. Those same high-tariff universities making more offers, at lower grades, and confirming more students than ever before.
Confirmation charts that had us saying “wow” in 2024 are jaw-dropping in 2025 and by 2026 we’ll need new numbers on the Y axis just to keep up.
On their own, you could shrug and rationalise these shifts: post-pandemic turbulence, demographic rises and dips depending on where you regionally look, financial pressures. But together? Here’s your perfect storm.
Grades remain overpredicted because schools and colleges know universities will flex at offer stage and, in all likelihood, at confirmation. Universities flex because grades are overpredicted, and because half-empty halls of residence don’t pay the bills. Students expect both to continue, because so far, they have.
This is not harmless drift. It’s a cycle. And it’s reshaping the market in ways that don’t serve students, teachers, or institutions well.
What’s really at stake
Sure, more students in their first-choice university sounds like a win. But scratch beneath the surface and the consequences are real.
For students, it’s about mismatched expectations. That ABB prediction might have got you a BCC place confirmed, but the reality of lectures and labs can feel a whole lot tougher. The thrill of “getting in” can be followed quickly by the grind of “catching up” and not everyone has the support infrastructure available to bridge the gap.
For schools and teachers, it’s a lose–lose. Predict realistically and you risk disadvantaging your pupils against those down the road with a more generous hand. Predict optimistically and you fuel the cycle, while the workload and stress keep piling up.
For universities, tariffs are being squeezed like never before. If ABB, BBB, and BCC are all getting the same outcome, what does “high-tariff” even mean anymore? And what happens to long-term planning if your recruitment strategy rests on quietly bending standards just a little more each year?
And for the sector as a whole, there’s the reputational hit. “Falling standards” is a headline waiting to be written, at a time when the very value of HE is under political scrutiny, that’s not the story we want to hand over. It doesn’t matter how nuanced the reality is, because nuance rarely makes the cut
How long can we keep this up?
The uncomfortable truth is the longer we let this run, the harder it’ll be to unravel. Predictions that don’t predict. Offers that don’t mean what they say. A confirmation system that looks more like a safety net than a filter. Right now, students get good news, schools celebrate, universities fill places. everyone’s happy…until they’re not.
We all know the ideas that surface. Post-qualification admissions. Post-qualification offers. The radical stuff. I’m not convinced they’re coming back, that ship feels well and truly sailed after multiple crossings.
Sector-wide restraint sounds great in theory. But let’s be real, who’s going to blink first at a time when most of the sector is unlikely to welcome a restraint on numbers of entrants.
And then there’s regulation. Hard rules on entry standards, offers, or tariffs. Politically tempting, practically messy, and likely to create more problems than it solves. Do we really want government second-guessing how universities admit students? I’m not sure we do.
None of this is easy. But pretending nothing’s wrong is also a choice and, in both the short and long-term, not a very good one.
Time for a proper conversation
Please don’t take this as a “booo, high-tariff unis” article. These are some of the best institutions in the world, staffed by incredible people doing incredible work. But we can’t ignore the loop we’re stuck in.
Universities want stability. Teachers want credibility. Students want fairness. Right now, we’re not giving any of them what they need. Because if offers don’t mean what they say, and predictions don’t accurately predict, what exactly are we asking applicants to believe in?
Unless we start having the grown-up conversation about how predictions, offers, student decision making and confirmation intertwine and interact, the storm will keep building.
We often see and hear about specific mission groups having their own conversations about admissions, recruitment-type topics but, very rarely, do you see or hear anything cross-cutting in the sector which I think is a missed opportunity. Anyone want to make an offer?
The Trump administration has stepped up government scrutiny of college admission. Settlements reached with Brown and Columbia Universities each included a requirement that they pursue “merit-based” admission policies. On Aug. 7, President Trump issued a memorandum requiring colleges and universities to submit data to IPEDS (the Integrated Postsecondary Education Data System) demonstrating that they are not considering race in admission decisions. The Department of Education has since published in the Federal Register details about the planned data collection, with the public having 60 days to comment. And Attorney General Pam Bondi has entered into the fray by publishing a memo outlining what constitutes unlawful discrimination.
I will leave it to others to rail against the unprecedented federal attack on higher education and the incursion into admission policies at individual institutions. I would prefer to examine some of the issues and underlying assumptions suggested by these documents.
The Aug. 7 Presidential Memorandum
Trump’s memorandum calls for increased transparency to expose practices that are “unlawful” and to rid society of “shameful, dangerous racial hierarchies.” For some reason, it doesn’t say that all racial hierarchies are shameful and dangerous. Is that an oversight or a meaningful omission? The memorandum also asserts without explanation that race-based admission policies threaten national security.
The call to get rid of “shameful, dangerous racial hierarchies” is ironic. It is easy to imagine previous administrations using the same phrase to defend the very race-based admission policies that the executive order now seeks to abolish. “Shameful” and “dangerous” are in the eye of the beholder, and may not be color-blind.
What is not clear is how the administration intends to collect and analyze the data, given its efforts to gut the Department of Education. As Inside Higher Ed has reported, the National Center for Education Statistics had been decimated, with a staff of more than 100 reduced to a skeleton crew of three employees.
The Bondi Memo
Attorney General Bondi’s July 29 memorandum offered guidance to federal agencies about practices that may constitute illegal discrimination at colleges and other entities receiving federal funds. A lot of it is rehashed, targeting popular straw men/persons like DEI programs and transgender athletes (and bathrooms).
What is interesting is Bondi’s take on what she calls “unlawful proxy discrimination,” defined as the use of “facially neutral criteria” that function as “proxies” for race or other protected characteristics. Per the memo, examples in higher education may include things like requiring diversity statements in hiring or essay questions asking applicants to reflect on their unique identity or to write about obstacles they have overcome.
On a surface level, Bondi is right that those can become back doors to identify an individual’s race. At the same time, knowing the obstacles an individual has overcome is essential to understanding his or her unique story, and race would seem to be one of the factors that can heavily influence that story.
Where Bondi goes off the rails is in maintaining that what she calls “geographic targeting” may constitute a potentially unlawful proxy. She is suggesting that recruitment or outreach in schools and communities with high levels of racial minorities may be illegal. That is preposterous. Trying to expand access to education through outreach is in no way comparable to reverse engineering an admission process to arrive at a desired class composition.
Taken to its logical extreme, Bondi’s guidance would prevent colleges from recruiting not only at inner-city schools with a large percentage of Black students, but also at suburban schools with a large percentage of affluent white students. Both could be examples of what she calls “geographic targeting.” For that matter, colleges might be in violation for asking for an applicant’s address, because ZIP code information can be used as a proxy for determining race and socioeconomic status.
New Data Collection Requirements
As for data collection for IPEDS, the administration has proposed a new “Admissions and Consumer Transparency Supplement,” or ACTS. ACTS will require targeted colleges and universities to report data in the following categories, disaggregated by race and sex:
Admissions test score quintile
GPA quintile
Family income range
Pell Grant eligibility
Parental education
It will also ask for information to be broken down for early decision, early action and regular admission as well as institutional need-based and merit aid. What’s missing? Legacy status and athletic recruits, both categories that benefit white applicants. At some of the Ivies, between 10-20 percent of the undergraduates are athletes, many in “country club” sports where most of the competitors are wealthy and white, and the proportion of athletes is even higher at the highly selective liberal arts colleges that make up the New England Small College Athletic Conference. Discovery in SFFA v. Harvard revealed that recruited athletes had an 86 percent admit rate. You don’t have to have had an uncle who taught at MIT to know that is substantially higher than the overall admit rate.
ACTS will apparently apply only to “all four-year institutions who utilize selective college admissions,” which the administration maintains “have an elevated risk of noncompliance with the civil rights laws.” That may at first glance seem to be singling out elite, “name” colleges, and that’s probably the intent, but it also reflects a recognition that the vast majority of institutions couldn’t practice race-based admission even if they wanted to because they are too busy filling the class to worry about crafting the class.
The focus on selective institutions will both make it easy to score political points and hard to derive meaning from the data. Selectivity, especially at the 5-10 percent level, makes it impossible to know why any individual is or isn’t admitted. Admission deans at the highly-selective (or rejective) universities report that they could fill several additional freshman classes from among those applicants who have been waitlisted or denied.
Merit-Based Admission
The real target of the push for “merit-based” admission may be holistic review. A holistic admission process allows colleges to take into consideration nuances in an individual’s background and life experiences. It can also be frustrating for applicants, since different individuals are admitted for different reasons. The government may be pushing consciously or unconsciously for a more formulaic selection process.
But would that be any better? Even if you focus only on grades and test scores, should you put more weight on a three-hour test or on four years of high school? How do you compare applicants from schools with different grading scales and levels of academic rigor? Should a test score obtained after thousands of dollars in test prep count the same as an identical score without coaching?
How do we distinguish between merit and privilege? Those who have strong test scores may be more likely to believe that test scores are a measure of merit, and yet test scores are strongly correlated with family income. Those who are born into wealth and privilege may come to believe that their good fortune is a proxy for merit, buying into a perverse and self-serving interpretation of John Calvin’s doctrine of the elect. They may see themselves as deserving rather than lucky.
Proxies in Admission
We need a larger discussion about proxies in college admission. Advanced Placement courses are a proxy for a rigorous curriculum. GPA is a proxy for academic accomplishment, and yet means little without understanding context. Similarly, SAT scores are often seen as a proxy for ability, despite the fact that the College Board long ago abandoned the pretense that the SAT measures “aptitude.” The U.S. News & World Report college rankings have always relied on proxies, such as alumni giving as a proxy for alumni satisfaction when it may be more a measure of the effectiveness of the development office. Selectivity is a proxy for academic quality—feeding into the belief that the harder a place is to get in, the better it must be. Are proxies for race any more problematic than these other proxies?
The larger question here is what should the selective college admission process be a proxy for. Should we seek to reward students for past performance? Predict who will earn the best grades in college? Identify those students who will benefit the most from the college experience? Or predict who will make the greatest contribution to society after college?
I’m waiting for an executive order or memo or even a discussion among college admission professionals about what the selective admission process should represent and what proxies will support those goals.
Jim Jump recently retired after 33 years as the academic dean and director of college counseling at St. Christopher’s School in Richmond, Va. He previously served as an admissions officer, philosophy instructor and women’s basketball coach at the college level and is a past president of the National Association for College Admission Counseling. He is the 2024 recipient of NACAC’s John B. Muir Excellence in Media Award.
For a few years now when touring around SUs to deliver training over the summer, me and my colleague Mack (and in previous years, Livia) have been encountering interesting tales of treatment that feel different but are hard to explain.
We tend to kick the day off with a look at the educational journey of student leaders – the highs and lows, the setbacks and triumphs, all in an attempt to identify the aspects that might have been caused (or at least influenced) by institutional or wider higher education policy.
It’s the way a member of staff might have responded to a question; the reaction to a student who’s loaded up with part-time work or caring responsibilities; the way in which extracurriculars are considered in a meeting on study progress; the background discussions in a misconduct panel (which, for some reason, the sector still routinely forces student leaders on to); or the way in which departmental or local discretion in policy implementation might have been handled by a given school or department.
Sometimes the differences are apparent to a student that’s well-connected, or one that’s experienced a joint award, or one that’s ended up winning their election having completed their PGT at another university (often in another country) to those who haven’t. Often, the differences are invisible.
It was especially obvious in the years that followed those “no detriment” policies that popped up during Covid. Not all ND policies were the same, but just for a moment we seemed to have moved into an era where the pace at which someone completed and the number of attempts they’d had at doing so seemed less important than whether they’d reached the required standard.
The variable speed and enthusiasm accompanying the introduction of “no detriment” policies was telling in and of itself – but more telling was the snapping back and abolition of many of the measures designed to cope with student difference and setbacks just as soon as the masking mandates were over.
Sometimes the differences are about the nuts and bolts of policies that can be changed and amended through the usual round of committee work. Sometimes they’re about differences in volumes of international students, or wild differences in the SSR that central policies pretend aren’t there. But often, especially the ones that are apparent not to them but to us, they’re differences that seem to say something about the way things are done there.
They are, in other words, about culture.
Aqui não se aprende, sobrevive-se
I’d been trying to put my finger on a way to describe a particular thread in the explanations for years – was it a misplaced notion of excellence? Something about the Russell Group, or STEM? Something about those subjects that are externally accredited, or those that fall into the “higher technical” bracket? Or was it about working with the realities of WP?
But earlier this year, I think I got close. We’d accidentally booked a cheap hotel in Lisbon for one of our study tours that just happened to be opposite Tecnico – the “higher technical” faculty of the University of Lisbon (“Instituto Superior Técnico”) that has been turfing out Portugal’s most respected engineers (in the broadest sense of the term) since 1911.
And buried in one of those strategy documents that we tend to harvest on the trips was a phrase that said it all – what students had described back in 2019 as a “meritocracia da dificuldade”, or in English, a “meritocracy of difficulty”.
Courses at Técnico were known to be hard – even one of our Uber drivers knew that – but that had in and of itself had become the institution’s defining currency. Students, staff, and alumni alike described an environment where gruelling workloads, high failure rates and dense, encyclopaedic syllabi were worn as badges of honour.
Passing through that kind of system was not just about acquiring knowledge – but about proving your ability to endure and survive, with employers reinforcing the story by recruiting almost unquestioningly on the basis of survival.
Se os alunos não aguentam, não deviam estar aqui
Academic staff featured prominently in sustaining that culture. Having themselves been shaped by the same regime, many prided themselves on reproducing it for the next generation.
Any move to reduce content, rebalance workloads, or broaden learning was interpreted as an unacceptable form of “facilitation”, “spoon feeding”, “dumbing down” or pandering. What counted, in their eyes, was difficulty itself – with rigour equated less with the quality of learning than with the sheer weight of what had to be endured.
The insistence on difficulty carried consequences for students. Its emphasis on exams, for example, meant that learning became synonymous with “studying to pass”, rather than a process of deep engagement.
The focus often fell on maximising tactics to get through, rather than on cultivating lasting understanding. In turn, students grew risk-averse – seeking out past papers, recycling lab work, and avoiding uncertainty, rather than developing the capacity to tackle open-ended problems.
O Técnico orgulha-se das reprovações
Non-technical subjects were also undervalued and looked down upon in that climate. Humanities and social sciences were frequently dismissed by staff and students alike as “soft” or “fluffy”, in contrast with the “seriousness” of technical content. That hierarchy of value both narrowed students’ horizons and reinforced the sense that only subjects perceived as hard could be respected.
It left little room for reflection on social, ethical, or cultural dimensions of high level technical education – and contributed in turn to a broader lack of extracurricular and associative engagement that caused problems later in the workplace.
And underlying all of that was the sheer pressure placed on students. The combination of high workload, repeated failure, and a culture that equated merit with suffering created an environment where wellbeing was routinely sacrificed to performance.
Scattered timetables, heavy workloads, and complex commuting patterns left little space for students to build social connections or help each other to cope. And those demanding schedules and long travel times also discouraged students from building a connection with the institution beyond the academics assessing them.
Staff, proud of having survived themselves, were routinely unsympathetic to students who struggled, and the system’s inefficiency – with many repeating units year after year – was both demoralising and costly. For some, the relentless pressure became part of their identity – for others, it was simply crushing.
As humanidades são vistas como perda de tempo. Só conta o que dói
I recognise much of what’s in the Committee on Review of Education, and Pedagogical Practices of the IST CAMEPP report in the discussions we’ve had with student leaders. We may not have the non-continuation or time-to-complete issues (although a dive into OfS’ dashboards suggests that some departments very much do) – but the “culture” issues in there very much sound familiar.
One officer told me about an academic who, when they explained they’d had to pick up more shifts in their part-time job to cover rent, sniffed and said that university “wasn’t meant for people who had to work in Tesco.”
The implication wasn’t subtle – success was contingent on being able to study full-time, with no distractions, no commitments, and no compromises. The message was that working-class students were in the wrong place.
Another described a personal tutor meeting where extracurricular involvement was treated as a sign of distraction – a dangerous indulgence. A student who had been pouring energy into running their society was solemnly advised to “park the hobbies” until after graduation, as though the skills, friendships, and confidence gained outside the classroom were worth nothing compared to a clean transcript.
The sense of suspicion towards student life beyond the lecture theatre was as striking as it was disheartening for a commuter student who’d only found friends in this way.
We’ve heard countless variations of staff dismissing pleas for help with mental health, reframing them as either “just stress” or, worse, a valuable rite of passage. One student leader said they’d been told by a tutor that “a bit of pressure builds character,” as if panic attacks were proof of academic seriousness. In that culture, resilience was demanded, but never supported.
We’ve also heard about students being told that missing a rehearsal for a hospital appointment would “set the wrong precedent,” or that seeking an extension on a piece of groupwork after a bereavement was “unfair on others.”
Others describe the quiet pressure to keep going after failing a module – not with support to improve, partly because the alternative offered was repeating the year, all with the subtle suggestion that “some people just aren’t cut out for this.” Much suggests a yearning for the students of the past – rather than a view on what the actual students need in the future.
Quando pedimos ajuda, dizem-nos que todos já passaram por isto
There are tales of students told that asking questions in lectures shows they “haven’t done the reading,” or that group work is best approached competitively rather than collaboratively – each message subtly reinforcing a culture of endurance, suspicion, and survival rather than one of learning and growth.
Then there are the stories about labs where “presenteeism” rules supreme – students dragging themselves in while feverish because attendance is policed so tightly that missing a practical feels like academic self-sabotage.
Or the sense, especially in modules assessed exclusively (or mainly) through a single high-stakes exam, that students are competing in a kind of intellectual Hunger Games – one chance, one shot, no mistakes – a structure that turns learning into a gamble, and turns peers into rivals.
Some of it is structural – student finance systems in the UK are especially unforgiving of setbacks, reductions in intensity and differences in learning pace. Some of it is about UK perceptions of excellence – the ingrained idea that second attempts can only be granted if a student fails, and even then capped, or the idea that every assessment beyond Year 1 needs to be graded rather than passed or failed, or it can’t be “excellent”.
But much of it was just about attitudes.
Facilitar seria trair a tradição do Técnico
Again and again, what has struck me hasn’t been the formal policy frameworks, but the tone of the replies students received – the raised eyebrow when someone asked about getting an extension, the sigh when a caring responsibility was mentioned, the laugh when a student suggested their part-time job was making study harder, the failure to signpost when others would.
It was the quick dismissal of a concern as “excuses,” the insistence that “everyone’s under pressure,” or the sharp rebuke that “the real world doesn’t give second chances.” To those delivering them, they may have just been off-hand comments from those themselves under pressure – but to students, they were signals, sometimes subtle, sometimes stark, about who belonged, who was valued, and what counted as legitimate struggle.
And worse, for those student leaders going into a second year, it was often a culture that was hidden. Large multi-faculty universities in the UK tend to involve multiple faculties, differing cultures and variable levels of enthusiasm towards compliance with central policies or improvement initiatives.
Almost every second-year student leader I’ve ever met can pick out one part of the university that doesn’t play ball – where the policies have changed, but the attitudes haven’t.
And they seem to know someone who was a champion for change, only to leave when confronted with the loudest voices in a department or committee that seem determined to participate only to resist it.
Menos carga lectiva, mas isso é infantilizar o ensino
Back at Tecnico, the CAMEPP commission’s diagnosis was fascinating. It argued that while Técnico’s “meritocracy of difficulty” had historically served as a guarantee of quality and employability, it had become an anachronism.
Curricula were monolithic and encyclopaedic, often privileging sheer quantity of content over relevance or applicability. The model encouraged competition over collaboration, generated high failure rates, and wasted talent by grinding down those without the stamina — or privilege — to withstand its demands.
The report argued that the culture not only demoralised students – but also limited Técnico’s global standing. In an era of rapid change, interdisciplinarity, and international mobility, the school’s rigidity risked undermining its attractiveness to prospective students and its capacity for innovation.
Employers still valued Técnico graduates, but the analysis warned that the institution was trading on its past reputation, rather than equipping students for uncertain futures.
For students, the practical impact was devastating. With teaching dominated by lectures and assessment dominated by exams, learning was often reduced to tactical preparation for high-stakes hurdles. A culture that equated merit with suffering left little space for curiosity, creativity, or critical reflection.
Non-technical subjects were trivialised, narrowing graduates’ horizons and weakening their ability to engage with the ethical, political, and social contexts in which engineers inevitably operate.
For staff, the culture had become self-perpetuating. Academics were proud of having endured the same system, and resistant to change that looked like dilution. Attempts to rebalance workloads or integrate humanities were dismissed as spoon-feeding, and student pleas for support were reframed as evidence of weakness. What looked like rigour was, in practice, an institutionalised suspicion of anything that might reduce pressure.
Temos de formar pessoas, não apenas engenheiros
Against that backdrop, the Técnico 2122 programme was deliberately framed as more than a curriculum reform. The commission argued that without tackling the underlying values and assumptions of the institution, no amount of modular tinkering would deliver meaningful change.
It set out a vision in which Técnico would be judged not only by the toughness of its courses but by the quality of its culture, the richness of its environment, and the breadth of its graduates’ capacities. The emphasis was on moving from a survival ethos to a developmental one — a school where students were expected to grow, not simply endure.
One strand of the proposals was the deliberate insertion of humanities, arts and social sciences into the heart of the curriculum. It introduced nine credits of HASS in the first cycle, including courses in ethics, public policy, international relations and the history of science – all to to disrupt the hierarchy that had long placed technical content above all else.
It was presented not as a softening of standards but as an enrichment, equipping future engineers with the critical, ethical and societal awareness to operate in a world where technical solutions always have human consequences. The language of “societal thinking” was used to capture that broader ambition — an insistence that engineering could no longer be conceived apart from the contexts in which it is deployed.
Preparado para colaborar, não apenas competir
Another aspect was a rebalancing of assessment. Instead of relying almost exclusively on high-stakes examinations, the proposals argued for a model in which exams and continuous assessment carried roughly equal weight. The aim was to break the cycle of cramming and repetition, and to create incentives for sustained engagement across the semester.
Via rewarding consistent work and collaborative projects, reforms intended to shift students away from tactical “study to pass” behaviour towards deeper and more creative forms of learning. A parallel ambition was to build more interdisciplinarity — using integrated projects and cross-departmental collaboration to replace competitive isolation with teamwork across different branches of engineering.
Just as important was the recognition that culture is shaped beyond the classroom. The plan envisaged new residences and more spaces for social, cultural and recreational activity, developed in partnership with the wider university. These weren’t afterthoughts – but central to the project, a way of countering the lack of associative life that the workload and commuting patterns had made so difficult.
And alongside new facilities came the proposal to give formal curricular recognition to extracurricular involvement — a statement that student societies, voluntary projects and civic engagement mattered as part of the Técnico experience.
The review committed to embedding both extracurricular credit and communal spaces into the fabric of the institution, all with an aim of generating a more balanced, human environment – one in which students could belong as well as perform.
And in conjunction with the SU, every programme has an academic society that students can access and get involved in – combining belonging, careers, study skills and welcome activity in a way that gives every student a community they can serve in, as well as both a representative body (rather than just a representative) at faculty and university level to both develop constructive agendas for change and bespoke student-led interventions at the right level.
At every stage, the commission stressed that this was a cultural and emotional transformation as much as it was a structural one – requiring staff and students alike to accept that the old ways no longer served them best.
Change management was presented as a challenge of mindset as much as of design. It was not enough to alter syllabi or redistribute credits – the ambition was to cultivate an atmosphere where excellence was defined by collaboration, creativity and societal contribution rather than by survival alone.
I don’t know how successful the reforms have been, or whether they’ve met the ambitions set in the astonishingly long review document. But what I do know is they found inspiration from higher technical universities and faculties from around the world:
Delft University of Technology in the Netherlands had been experimenting with “challenge-based” learning, where interdisciplinary teams of students work on open-ended, real-world problems with input from industry and civic partners.
ETH Zurich in Switzerland had sought to rebalance its exam-heavy culture by integrating continuous assessment and project work, with explicit emphasis on collaboration and reflection rather than competition alone.
Aalto University in Finland had deliberately merged technology, business, and arts to break down disciplinary silos, embedding creativity and design into engineering programmes and fostering a stronger culture of interdisciplinarity.
Chalmers University of Technology in Sweden had restructured large parts of its curriculum around project-based learning, placing teamwork and sustained engagement at the centre of assessment instead of single high-stakes hurdles.
Technical University of Munich (TUM) had introduced entrepreneurship centres, interdisciplinary labs, and credit for extracurricular involvement to underline the learning and innovation often happen outside formal classrooms.
AndÉcole Polytechnique in Paris had sought to rebalance its notoriously demanding technical curriculum with a stronger grounding in humanities and social sciences, aiming to cultivate graduates able to navigate the societal dimensions of scientific and technological progress.
Criatividade e contributo, não apenas sobrevivência
There are real lessons here. I’ve talked before about the way the autonomous branding and decision-making in the faculty at Lison surfaces higher technical in a way that those who harp on about 1992 and the abolition of polytechnics can’t see back in the UK.
But the case study goes further for me. On all of the “student focussed” agendas – mental health, disability, commuters, diversity, there’s invariably a working group and a policy review where one or more bits of a university won’t, don’t and never will play ball.
A couple of decades of focus on the “student experience” have seen great strides and changes to the way the sector supports students and scaffolds learning. But most of those working in a university know that yet another review won’t change that one bit – especially if its research figures are strong and it’s still recruiting well.
Part of the problem is the way in which student culture fails to match up to the structures of culture in the modern UK university. 1,500 course reps is a world of difference to associative structures at school, faculty or department level. Both universities and SUs have much to learn from European systems about the way in which the latter cause issues of retention, or progression or even just recruitment to be “owned” by student associations.
Some of it is about course size. What we think of as a “course” would be one pathway inside much bigger courses with plenty of choice and optionality in Europe. The slow erosion of elective choice in the UK makes initiatives like those seen elsewhere harder, not easier – but who’s brave enough to go for it when every other university seems to have 300 programme leaders rather than 30?
But it’s the faculty thing that’s most compelling. What Técnico’s review shows is that a faculty can take itself seriously enough to undertake a searching cultural audit – not just compliance with a curriculum refresh, but a root-and-branch reflection on what it means to be educated there, in the context of the broader discipline and the way that discipline is developing around the world.
It raises an obvious question – why don’t more faculties here do the same? Policy development in the UK almost always happens at the university level, often driven by external regulatory pressure, and usually framed in language so generic that it misses the sharp edges of disciplinary culture.
But it’s the sharp edges – the tacit assumptions about what counts as “hard” or “serious”, the informal attitudes of staff towards struggling students, the unspoken hierarchies of value between technical and social subjects – that so often define the student experience in practice.
A review of the sort that Técnico and others undertook forces the assumptions into the open. It makes it harder for a department to dismiss humanities as “fluffy” or to insist that wellbeing struggles are just rites of passage when the evidence has been gathered, collated, and written down.
It gives students’ unions a reference point when they argue for cultural change, and it creates a shared vocabulary for both staff and students to talk about what the institution is, and what it wants to be. That kind of mirror is uncomfortable – but it’s also powerful.
And if nothing else, the review reminds us that culture is not accidental. It is constructed, transmitted, and defended – sometimes with pride, sometimes with inertia. The challenge is whether faculties here might be brave enough to interrogate their own meritocracies of difficulty, to ask whether the traditions they prize are really preparing students for the future, or whether they are just reproducing a cycle of survival.
That’s a process that can’t be delegated up to the university centre, nor imposed by a regulator. It has to come from within – which makes me wonder whether finding those students and staff who find the culture where they work oppressive need to be surfaced and connected – before the usual suspects (that are usually suspect) do the thing they always do, and preserve rather than adapt.
That was the central message from Jessica Espinoza and Alice Opperman of Emerson Public Schools (NJ), who shared their decade-long journey implementing standards-based grading during their session at ISTELive+ASCD 2025.
What started as a deeply rooted effort to promote equity has grown into a districtwide, cross-curricular system that blends teacher voice, clarity for families, and support from the right tools.
Here’s what they learned along the way, and why they’re still learning.
3 huge takeaways for school leaders considering a shift to SBG
Clarity starts with fewer, better standards
In the early stages of their grading reform, Emerson tried to be comprehensive; too comprehensive, perhaps. Their first report card included nearly every New Jersey Common Core standard, which quickly became overwhelming for both teachers and families. Over time, they shifted to focusing on broader, more meaningful standards that better reflected student learning.
“So approximately 10 years ago, we started with a standard-based report card in grades K-6. Our report card at that time listed pretty much every standard we could think of. We realized that we really needed to narrow in on more umbrella standards or standards that really encapsulate the whole idea. We took away this larger report card with 50 different standards, and we went into something that was more streamlined. That really helped our teachers to focus their energy on what is really important for our students.” –Jessica Espinoza, Principal, Emerson Public Schools (NJ)
Lasting change doesn’t happen without teacher buy-in
Grading reform can’t succeed unless educators believe in it. That’s why Emerson made intentional space for teacher voice throughout the process; through pilots, surveys, honest conversations, and, most importantly, time. The district embraced a long-term mindset, giving teachers flexibility to experiment, reflect, and gradually evolve their practices instead of expecting instant transformation.
“We had some consultants sit with teams of teachers to work on these common scoring criteria. They were fully designed by teachers, and their colleagues had the chance to weigh in during the school year so that it didn’t feel quite so top-down…the teachers had such a voice in making them that it didn’t feel like we were taking their autonomy away.” –Alice Opperman, Director of Curriculum, Instruction & Technology, Emerson Public Schools (NJ)
Progress means nothing if families can’t follow it
Even with teachers aligned and systems in place, Emerson found that family understanding was key to making SBG truly work. While the district initially aimed to move away from traditional letter grades altogether, ongoing conversations with parents led to a reevaluation. By listening to families and adapting their approach, Emerson has found a middle ground, one that preserves the value of standards-based learning while making progress easier for families to understand.
“Five years ago, I would have said, ‘We will be totally done with points. We will never see a letter grade again. It’s going to be so much better.’ But talking to parent after parent has led us to this compromised place where we are going to try it a little bit differently to give the parents what they need in order to understand us, but also keep that proficiency, competency, mastery information that we feel is so valuable as educators.” –Alice Opperman, Director of Curriculum, Instruction & Technology, Emerson Public Schools (NJ)
Still evolving, and that’s the point
For Jessica and Alice, grading reform has never been about arriving at a perfect system (and certainly not achieving it overnight). It’s been about listening, learning, and improving year after year. Their message to other school leaders? There’s no one “right” way to do SBG, but there is a thoughtful, collaborative way forward.
Emerson’s story shows that when you prioritize clarity, trust your teachers, and bring families into the conversation, the result isn’t just a better report card.
It’s a better learning experience for everyone involved.
How the right grading solution supports Emerson’s SBG efforts
Emerson put in the work, but sustaining grading reform at scale is nearly impossible without the right tools to support teachers, track progress, and communicate effectively with families.
Streamlined standards Focus on the standards that matter most by building custom, district-aligned grading scales. The right platform makes it easy to group standards, apply scoring criteria, and visualize mastery over time.
Transparent communication Share clear, standards-aligned feedback with families directly in a platform. Teachers can provide timely updates, rubric explanations, and progress reports, all in one place.
Flexible grading tools Support teacher autonomy with multiple assessment types and scoring options, including points, rubrics, and mastery levels, all aligned to district-defined standards.
Peter Hoj (left) and David Lloyd. Picture: Dean Martin
The new leaders of the merged Adelaide University are adamant the new institution will not be just a version of its parts, but an entirely unique place in curriculum and culture.
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Higher education is designed to be a space for open inquiry and disagreement, but encouraging students to engage in constructive dialogue can be a challenge.
A January survey by the American Association of Colleges and Universities found that a majority of faculty believe they should intentionally invite student perspectives from all sides of an issue, and that they encourage mutually respectful disagreement among students in their courses.
Students, however, are less likely to say that they’re exercising these muscles. A 2022 survey by the Foundation for Individual Rights and Expression found that 63 percent of students felt too intimidated to share their ideas, opinions or beliefs in class because they were different than those of their peers. About 84 percent of respondents agreed that students need to be better educated on the value of free speech and the diversity of opinion on campus.
A course at the Joan B. Kroc School of Peace Studies at the University of San Diego pushed master’s students out of their comfort zone by engaging them in challenging and vulnerable conversations. The class, Crossing the Divide, taught by Sarah Federman, associate professor of conflict resolution, took nine students on a two-week trip across the southern U.S. in May 2024, starting in California and ending in Washington, D.C. Throughout the journey, students visited historic sites, interacted with strangers, discussed polarizing topics and learned to develop empathy across differences.
In this episode of Voices of Student Success, host Ashley Mowreader spoke with Federman to learn more about her class, the trip and some of the lessons she learned about engaging students in constructive dialogue.
An edited version of the podcast appears below.
Q: We are talking today about a course that you created that is designed to help students create connections during polarizing times. I wonder if you can back us up to the genesis of this course and where the idea originally came from.
Sarah Federman, associate professor of conflict resolution at the Joan B. Kroc School of Peace Studies, University of San Diego
A: Sure. So I had been working on a book about the French National Railways, its role in the Holocaust and how it tried to make amends. I won this Amtrak writing residency—which doesn’t exist anymore, which is a big tragedy; I hope they start it again.
I got to crisscross the United States on a train while editing the book. And I didn’t really get much editing done, because it was so much fun just seeing the country, binge-watching the country, talking to strangers, getting off at the stops. And I thought, oh, man, if I ever have a chance to teach—because I didn’t have a teaching job at that point—I was like, I want to pick everybody on the train. This would be the best classroom. So that’s where the idea came from.
Q: Why a train specifically? There are a lot of ways to get across the U.S., and our rail system isn’t the best compared to some other nations. Why was it so inspiring to use the train?
A: I don’t know if you’ve noticed how loud flights are. I put in my earplugs because it’s so loud, if you even wanted to talk to somebody—and you only have the person next to you. You’re trying to decide if you want to talk to this person for six hours or not. It’s much more closed, and you can’t see much for most of the flight, so that doesn’t really allow the kind of socialization and visibility, although you do get to see below you and the sense of what you’re flying over.
The car, you just have your road buddies, so maybe you’ll talk to people at a gas station or a restaurant or an electric charging station, but you can choose not to. But people who go on the train for these longer trips have chosen it for the experience, and so there’s an openness and an adventure attitude that makes people really friendly. So that’s why train.
Our trains are not fast. We don’t have high-speed trains, so you see the country kind of slowly, which is actually really nice. You roll by towns, and you get to think about the people. In France, you know, you go by so fast you can barely see anybody you know, because your eyes are like [darting].
Q:That’s awesome. Tell me about the course design when it came to building this and mapping out, literally, where you wanted students to go.
A: I actually hired a student to help me. We spent a year and a half planning this trip, because the trains stop at weird times—like, we really wanted to go to Yuma, for example, but the train arrived there at 3 a.m.; we’re not gonna arrive at 3 a.m. So we had to pick some of [the destinations] based on when the trains left, and also what we could do in these different sites and how different they would be, one from the other, and how different they would be for the students. Like, what would be the most different we could expose you to? So those were all the things we had in mind.
We started in San Diego, and we took a train up to Los Angeles—and that train is amazing. You just watch surfers and dolphins, all the way up to L.A., and then there were all these people on the train. So we talked to those strangers. And then L.A., Tucson, Houston, New Orleans, Birmingham, took a stop in Montgomery, and then D.C., where we ended in front of the Constitution and the Declaration of Independence [at the National Archives]. But in each of those stops, we [got] off and went to smaller places.
Q: When it came to preparing students to engage with others, what kinds of conversations were you hoping they had? Was there any sort of guidance on how to engage with other people?
A: [The students] were most nervous about talking to strangers. They’re like, “We’re gonna have to do what?” They were terrified.
I remember the first night we were in the L.A. train station getting ready for our first overnight train to Tucson, and like, that was just the nerves of, like, “Oh my god, oh my god. What are they gonna say?”
We read a really helpful book by Mónica Guzmán, [I Never Thought of It That Way] [that] talked about how to talk [and] why you want to talk across difference. It’s a cute book. It’s really accessible. There are some drawings in it and the students really connected with that.
Once they got over [the fear], it was really easy, but in a way, they almost needed the invitation to talk to strangers from me. I can tell you about some of the conversations, but that was the biggest fear.
One thing I’ll say is I knew that the strangers would enrich their lives, but I did not anticipate how much [the students] would enrich the other people on the train. I saw them lighting up other people. We’re nervous about how other people are gonna see us, but we also don’t realize the gift we are to other people.
Q: That’s really cool. I was also curious about the students. You took nine students in the spring of 2024. Were they from San Diego? Were they from everywhere? Was this a trip that was exposing them to new and different parts of the U.S.?
A: Great question, because I really was wondering that, too.
Some of the students had really traveled, but they hadn’t traveled in the U.S., in the same way, or they’d driven across maybe quickly. We had a few U.S. citizens, a Canadian, [all] different ages, like 22 to … we had some older folks.
It was a really nice mix, but again, people haven’t really seen our country in that way, or we’re just trying to get from point A to point B, we’re just trying to see what this country looks like. So I think for almost all of us [it was new]. I actually hadn’t been to half the stops.
Q: How was that for you, navigating those spaces for the first time alongside your students?
A: It was a good lesson. They were so great, so they rolled with it. But I was like, it would have been really helpful to know … I mean, they’re so competent, and we all figured things out, but I think it would have been [better] if I’d known the space better. Next time I’ll be able to get different speakers [to speak with students], knowing where we have more time, knowing distances.
But actually, I think in a way, it made me fresh, too, and it kept me open. Like, “OK, I’m the leader, in a sense, but we’re co-learning and co-creating this experience.”
Q: One of my favorite parts of student experiential learning is that reflection piece—getting students to sit down, maybe write about it or talk through those experiences. What was that reflection piece like?
A: I gave everyone a journal with a sticker for our class, and everyone had writing assignments. One student made this beautiful scrapbook; they took napkins from places and [wrote] all over.
Every morning on WhatsApp, I’d write the writing prompt of the day that would have them reflect upon where we’d been. Did they anticipate a place to be a particular way and then it wasn’t?
The most surprising outcome of the writing exercise for me was I asked them at the end to rate which cities they would want to live in, and for many students, Birmingham, Ala., ended up in the top two.
Q: Wow. Why was that?
A: I know, and you wouldn’t think that from students who are studying in San Diego on the coast. You’d think they’d want to be on the coast, maybe. But they thought [Birmingham] was super livable. They’d made all these great parks. It was affordable, it was relaxed, it had great arts, it had a university. And so they’re like, “I can live here.” And I know one of the stresses for younger people is like, “How can I afford to live in a place?” And they saw it, and they’re like, “I could live and thrive here.” And that helped me understand what was on their minds.
Q: We talk a lot about flyover states in travel, like, these are just places that you pass through. But I think having that intentionality to show students, Birmingham, Ala., actually has really cool things, and you’d never know unless you got off the train or got out of the car and looked at it. I hope it sparked a bit of adventure in these students, at least, to maybe explore areas that they wouldn’t typically.
A: I hope so, too, and really that they now are anchored in what they saw in these places, and so when they hear about them in the news, or this and that, they have their own experience as well, to anchor any other stories they’re hearing.
Q: I love that you mentioned media, or how we consume stories about places that are unfamiliar, because that was one of the goals [of the course]: to create empathy with people who might be different, demographically or in their living situation or their political views.
I know that was a big driver in this, creating conversations in a challenging time for our country. I wonder if you can talk about that growth, or that experience that you saw students having to step out of their own comfort zones and learn and empathize with others.
A: I think we wanted to get [experiences] and we will, next time, get even more experiences.
I took them to the 16th Street Baptist Church, which is the famous church where a bomb exploded during the civil rights movement and four little girls were killed. And then I was like, “Well, I think it’s Sunday, so we might as well go to church,” and some were like, “Oh my god, we’re not gonna do that,” like, terrified, “Oh my god.” This is a famous church. Let’s just, like, see what they have to offer, and see what they’re talking about.
We were so lucky. There was a really young pastor. He was like, 22, and we were sitting there in terror. And then it was like, “Oh, that was actually kind of interesting.” But that was a real out-of-your-comfort-zone [moment].
For example, there’s a lot of collective, understandable concern about climate change and the fossil fuel industry, and when you meet the people who are in the industry, they’re not evil people. Most of the people who work in it or work in offshoots of it, it’s where they grew up. This is what’s there. These are the jobs. And so you start to realize, “Oh, right, these are people who have a job or are raising a family,” and it helps to stop the deep othering. You can still be tough on the problem, but that idea of being soft on the people.
We had a guy [in the class] who was a marine. He’s a big guy, so he had the courage to go up to this other really big guy on the train. He was filled with tattoos and stuff, and they had a great conversation. The [stranger] apparently, trained with Mike Tyson or something. But he was like, “I was even nervous around this guy.”
We were really demographically different as a group. Like, we had gender differences, ethnic differences, so you got to see and be like, “Now, when you move through that space, what did you notice? What did you notice?” And that was fun, too. It wasn’t designed that way. It was just who signed up for the class, but that was fun to see. We made some surprising friends along the way.
Q: Do you have a favorite anecdote or interaction that you or a student had?
A: One of the nice things about the overnight train is that you have to eat meals with different people, with strangers. We met this couple, a doctor and her husband, and we got really chatty with them. One of the students said she spent the evening talking to this woman and just like, cried out, like all the things she’s worried about in the world. And she said, “This woman consoled me.” Her name is Consuelo. She’s like, “[Consuelo] helped me heal my heart in such a powerful way.”
And we then ran into them. We met them in Tucson, we ran into them in New Orleans on the street. We had this happy reunion, because we had all talked to them and benefited from them. And there’s some things, I don’t know if you’ve ever found this, but sometimes you can share more easily with a stranger. And so there were a lot of conversations, like the marine ended up learning how to make, like, essential oils and candles. I was like, given this little crystal from somebody. Students were up knitting with people, playing card games at night with strangers.
Of course, when there’s a lot of uncertainty, we close up, and fear makes us quiet, and then that just allows more fear, more distrust, and it’s a spiral. So we went with an intention to not do that. We wanted to enjoy each other, and we wanted to enjoy this country, and we really did. I mean, we had no problems with anybody, actually, on the whole trip. I mean, I don’t think we created any problems.
Oh, actually, we did have one sort of contentious conversation on the way to L.A. that was pretty funny …
Q: That’s pretty early in the trip to have it, too.
A: Yeah, I forget what I said, but she was, like, not having it. I think she was really against electric vehicles or something. I just didn’t expect it. So I was like, “Oh yeah, OK, yeah, no, it’s true. The batteries are a problem. I’m with you.”
Q: If you had to give advice or insight to somebody else who wants to do something similar, maybe not that long of a trip or that far across the country, but what really made the experience work? Is there anything you would do differently?
A: Great question, especially as I’m looking to plan one for next May. It definitely doesn’t have to be long, like, even a short trip—I mean, the longer trips, you have people who are touring and so they’re, like, more open—but I would have students sit next to different people and I would have the group be small enough that the students talk to different people.
I don’t know if listeners have heard of Bryan Stevenson, who wrote Just Mercy and created the Legacy of Slavery museum, but I just heard him give a talk in San Diego a couple weeks ago, and he was talking about the importance of being in proximity to the people who are having the experiences. The closer you can get students—we went to Homeboy Industries, which is the largest gang rehabilitation center in the world. It’s in L.A., and they got to talk to some of the people who were in that program, and the stories, like … I could never recreate that.
It’s doing that piece, getting them in proximity and creating opportunities for them to have one-on-one little conversations with them, like, “Hey, I had this question,” so I think that’s important.
I’m taking a bunch of students into prison in a couple weeks to also get in proximity to the people we don’t hear from. So I’d say a smaller group, be in proximity.
You can also have, like, for Homeboys, we [spoke with] somebody who was in recovery, but we also had a criminologist with us, so she could talk about the systems and he could talk about the lived experience. So it’s nice to have both.
Q: I think there can be a narrative that people writ large, but especially young people, do not want to engage with people that are different from them. And I wonder, just based on your experience with this trip, and then also some of this other work that you’re doing taking students into prisons, how we can combat that narrative and reaffirm that it is important to speak across differences, and that people are eager to learn how to do that?
A: I’m with you. I understand. I don’t love to dive right into difference. But I think the starting point is that we actually have a lot more in common than is different. Like, we focus on the difference, and that creates a lot of pain and separation.
I mean, I bet we’re all even close with people with whom we really disagree on certain things, but it just doesn’t come up, like we just talk about, you know, the Venn diagram, where we overlap, right? But there’s parts of us that don’t quite fit.
So you can always find connection really easily. You talk about the weather, you can complain about a train being late, or even something silly, and then just bond over that, and then just let it roll.
I think going headlong into difference is a hard place to start when there’s no trust in the relationship, and even when there is, you kind of want to edge your way around it. But I think we all need to learn it; I need to learn it, too. I’m better at it in some contexts than others, like when I’m surprised, like that woman [who opposed electric vehicles], I was like, “Wait, OK, hold on, I didn’t know I was gonna run into difference right here.” But it’s a practice, so I don’t know, maybe I teach what I most need to learn. So I’m learning it with the students. It’s a great process, and it’s just so great to be open about it.
But I think what we end up finding is that we have a lot more in common. Like, when you get under the top issues and, like, what do people care about? They want to feel safe. They want their families to be healthy. They want to be healthy. They want to feel prosperous. They want to enjoy what they’re doing. They want their kids to thrive. They want clean air—like, ultimately, under it all, are we really that different? I don’t know.
Q: That’s great. Higher education is doing its best to be more constructive when it comes to dialogue and embracing students with differences and teaching how to have productive conversations on campus. Because we’ve seen—I think, especially in the past year and a half—how escalations can happen on campus. So I like that this is a microcosm of, “Here’s how you take this [skill] out into the real world. Here’s how you practice. Here’s how you do it in a safe way with friends, and then go forth and do.”
A: Yeah. In class, I have students create role-plays about conflicts that they’re interested in, with lots of different perspectives. So students get to practice talking with people who have different views, but we’re all acting, and they get to try on different views. I think that’s good in the classroom, too, when you can’t get on a train right away, role-plays where students can experience difference when acting, and no one has to take responsibility for different viewpoints.
Q: It’s Jane Doe saying those things, not me, Ashley.
A: Exactly! “Jane said that, I dunno.”
Got Leads?
If you live in or have connections to places and spaces in the Southwest or Southern U.S. that hold cultural, national or personal significance that you think would be an interesting and educational stop for her class next spring, Federman said readers can email her.
Q: What’s next? You mentioned another trip coming up in May—what are you hoping and planning for?
A: Yeah! That’s gonna be the 250th anniversary of the country, so that’s going to be a very interesting time. We’ll still plan to do it in May. We’ll do a similar route, but I’m thinking of some different ways to do it that tie into those themes, glories and traumas of our 250-year history. I think that’s sort of the theme I’m gonna go with.
I definitely want to do more with talking to strangers. I want to go, if they’ll let us in, to like a pancake breakfast at a church, or some kind of county fair or a rodeo. We want to get into small-town things. We’re a small group, so we won’t be overwhelming, but just to really get a sense of a place.
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