Tag: Uncertainty

  • Advising in a time of uncertainty

    Advising in a time of uncertainty

    • By Sarra Jenkins, Director of Future Pathways at Loughborough Grammar School.

    The headlines made by the financial uncertainties within the Higher Education sector have been widespread in recent months. QMUCU has a running list of the currently 90 organisations with redundancy and restructuring programmes, and the Office for Students predicts more than one-third of universities will face ‘serious cash flow problems’. For the sector and those in it, this creates uncertainty. It also creates uncertainty for students making decisions on their university choices, in both an emotional and logistical way. So, what challenges do university advisers face when advising students in the current climate?

    Before application

    When students are considering their higher education options, research is crucial. I have previously written about the importance of ‘best fit’ for trying to ensure a student will thrive at university. However, when students are researching institutions about which headlines have been written in terms of their financial security, it creates uncertainty and raises questions for students. These questions are often ones that do not have obvious or immediate answers, but they can make it difficult for students to feel that they can make effective decisions.

    This also makes it difficult to advise students on the post-18 plans. When the sector within which the students are researching is facing the financial concerns that it currently is, it makes it challenging to advise them accurately. One training session I attended drew attention to this, but effectively argued that students should not be too concerned with what is going on. This is well-meaning advice, but it does little to reassure them in the face of the headlines they see when they conduct their research.

    Course withdrawals during application

    Another way students may experience the impact of the financial issues in higher education is through course withdrawals. There have been news reports of universities deciding to cut courses due to the financial challenges they face. But this also affects prospective students. If a course is withdrawn before an application is made, at least the research that a prospective student carries out can take this into account in their decision-making. However, what about after an application is made?

    I had a student this year who was delighted to get an offer from the university they wanted to be their first-choice institution. They had put considerable effort and focus into their post-18 research and were able to get their application sent very early in the application cycle. This allowed them to focus on their A Levels and on getting the grades they would need to get in if they received an offer. In October, they received the offer they wanted, only to have it withdrawn in January after it was decided the course would not run in this academic year. As all of this occurred before the Equal Consideration Deadline, the student could remove this withdrawn option and put another university and course onto their UCAS form. But this logistical solution hides the emotional toll this took on the student.

    Initially, all of their well-formed and carefully researched plans were now in disarray. They could look at other options, and we did identify similar courses at different institutions. But understandably, these other options were not what the student wanted or had planned for. Having received an offer, they had set both their heart and their head on accepting it. Having it withdrawn was not simply a case of ‘finding something else’; rather, it undid months of research in the manner that every university adviser hopes their students will approach this decision.

    Students may also see other changes occurring during their application. At one university, headlines were created when departments were merged. In this case, I had a student who held an offer at one of these departments, and who then raised questions about what this meant for them. The answer might be that such changes may have relatively little impact on the student experience, however it does create uncertainty and unsettles the student.

    As a university adviser in this situation, we can try and help the student make the best decisions in the circumstances. But it does undermine the plans they had started to put together, either internally or in reality, about their next steps. This could also potentially undermine the success and speed of their transition to HE.

    Course withdrawals during a course

    Some withdrawals happen once a course has begun. Whilst universities might be supportive of students who find themselves in this unfortunate situation, it still undermines the research a student has done and the subsequent choices that they have made in accepting and taking up an offer.

    I had a student get in touch this year having had their course withdrawn just before Easter of their first year. Being so relatively new to university, the student came back and sought advice and support for an entirely new application. They had been offered a place on a different course by their university, but it did not have the focus and modules that they wanted. Instead of seeking a transfer, they sought to re-apply to university and begin again elsewhere in the first year.

    Again, whilst universities or school university advisers can try and help students make the best decisions in these circumstances, a decision has ultimately been placed on the student beyond their control. This does happen within the world of work too, however when students are paying to take up their higher education choices, it is important that they have agency in the choice and that their decision is right for them, not simply a fallback over which they had little control.

    Moving forward

    None of these situations reflects a preferred situation for a university, let alone a student. Clearly, none of these decisions are taken lightly by universities. Equally, this is, of course, not a UK-specific problem. Having visited the Netherlands recently, we saw protest signs about higher education cuts in Utrecht, and as I write this piece, reports are coming from the US of the Pentagon ending all funding for social science research. Those facing redundancies and restructuring are undoubtedly feeling the brunt of these financial concerns.

    Additionally, though, perhaps it is worth recognising the impact of this uncertainty on prospective students. The resilience they need to deal with such changes may yet not be fully formed, and this is one of the first major decisions in their lives over which they are likely to have considerable agency. Knowing these possibilities can help university advisers better prepare students. As universities look to their new intake in September, and open day season in the coming months, perhaps they could consider the reassurances that are possible to prospective students too.

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  • Driving resilient, stable school budgets in times of uncertainty

    Driving resilient, stable school budgets in times of uncertainty

    A perfect storm of financial pressures, from declining enrollment to escalating economic uncertainty, are pushing K-12 school district budgets to their limits.

    To adapt, districts nationwide are embracing innovative strategies to shore up budget stability. From reducing facility operational costs to forging strong community partnerships, school district leaders can learn from these proven examples to safeguard their financial stability and maintain funding for critical student programs.

    Securing revenue, and finding new revenue streams

    The post-COVID recovery era has been especially challenging for the majority of school districts whose budgets are based on per-pupil enrollment or attendance. Fortunately, there are many examples of school districts that have successfully combatted budget shortfalls through community-driven student engagement, retention and attendance programs. And with shifting populations and school choice schemes on the rise, school districts are also growing more adept at differentiating themselves through strong communications programs and visible investments into modern facilities. These strategies impact budgets by attracting new residents and strengthening student retention. 

    More districts are also looking to partnerships with local utility companies like utility rebates, net-metering programs, and demand response incentives. These programs reward smart energy management (i.e. energy efficiency upgrades, on-site renewables, and strategic energy usage) by offering direct cash infusions and bill credits that can improve a school’s budget health.

    Richland County School District One in South Carolina, for example, was able to take advantage of a net-metering program with their local utility after installing nearly 9MW of rooftop solar across 15 campuses. These solar upgrades will save the district over $29 million in energy costs over the next 20 years, more than funding themselves while creating a new financial cash flow into the district’s budget. This project also enables new STEAM curriculum, engaging students in energy generation and conservation in hands-on learning labs.

    Eliminating cost volatility and avoiding unexpected expenses

    Most US school districts are grappling with a portfolio of facilities that are decades past their prime. Maintaining those aging facilities often becomes reactive rather than planned—leaving districts vulnerable to costly, disruptive emergencies. This cycle of crisis spending is unsustainable, driving up long-term costs. That’s one reason why, in their 2025 Infrastructure Report Card for America’s Schools, the ASCE calls to, “urge school districts to adopt life-cycle cost analysis principles in planning and design processes to evaluate the total cost of projects and achieve the lowest net present value cost, including life-cycle O&M, in addition to capital construction.”

    Outdated HVAC systems, leaky building envelopes and inefficient lighting also strain budgets by consuming massive amounts of energy. With energy price volatility on the rise, inefficient energy usage can present a threat to predictable budgeting, particularly for public schools already navigating tight financial constraints.

    School districts like Greene County Schools (GCS) in Tennessee are seeing big budget impacts from taking a proactive approach to facility and energy management. Facing a growing list of deferred maintenance projects, including more than 400 aging HVAC units, GCS turned to Schneider Electric to help design a comprehensive, long-term energy management strategy that allowed the district to reallocate savings toward deferred maintenance.

    Support top-line priorities by capturing O&M cost savings

    Operations and maintenance (O&M) represent the second-largest expenditure in most school districts, right after personnel. Unlike staffing, however, these costs can be reduced without sacrificing student outcomes. By investing in facility modernizations—like smart building controls, LED lighting, water conserving plumbing, and clean energy technologies—schools can dramatically lower their utility bills and maintenance costs. These savings, when captured strategically, can be diverted back into what matters most: academic programming, staffing, and student engagement. 

    Gilbert Public Schools (GPS) in Arizona discovered first-hand how energy improvements can be an excellent tool to achieve budget sustainability. GPS started by upgrading to high-efficiency LED lighting across the district’s gymnasiums, allowing them to turn a $257,000 initial investment into more than $1.2 million in lifecycle savings over the life of the project. Next, GPS made modernizations that reduced water usage and lowered maintenance costs, from which the district ultimately realized $12.9M in lifecycle savings.

    Finding budget stability in times of uncertainty

    Times are uncertain, but as these stories show, budget stability is still within reach. Through smart resource optimization and strong community partnerships, schools can safeguard funding for their top priorities.

    Visit Schneider Electric’s K-12 Education Hub for more inspiring success stories and insights into our budget stability solutions tailored for schools.

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  • How to Lead Through Uncertainty (opinion)

    How to Lead Through Uncertainty (opinion)

    Uncertainty is unavoidable. Whether it relates to relatively minor topics such as today’s traffic and weather or potentially life-altering issues such as our health and employment, coping with an unknown future is part of our daily lives. At the same time, we are living in a moment of extraordinary uncertainty, with numerous changes to the landscape of higher education and increasing economic instability.

    If you are in a leadership role—whether that means leading an academic unit or leading a research lab or classroom—you may be feeling the weight not only of managing uncertainty for yourself, but also of guiding those you lead through uncertain terrain. In doing so, you are likely to encounter situations where those you lead are looking for definitive information around questions that you are not able to answer.

    How do you lead in these situations? I’m a firm believer that leaders can always do something even when it is not the specific thing that people are hoping for. In this case, I propose that even when we can’t provide answers or predict what the future will hold, we can offer something that might be even more valuable—the skills needed to manage uncertainty.

    Empowering others in the face of uncertainty is a complex and nuanced process, and your approach will differ depending on each individual and context. However, some steps that are likely to be helpful are:

    • Acknowledge the challenge. As a leader, you may feel an urge to avoid talking about issues that you’re not able to solve. However, this does not make those issues any less real for those you lead. Start by validating what is at stake for an individual, whether this is job stability, research funding or admission to graduate school. You can also acknowledge the broader challenge that uncertainty brings and how it taxes us mentally and emotionally. Acknowledging challenges does not mean that you are taking the blame for their existence or that you will not advocate to uphold the rights of individuals and shared values of your institution. However, openly recognizing the reality of a situation can go a long way in building trust with those you lead.
    • Reflect on past resilience. Every person you lead is a unique individual with their own way of managing adversity. You can offer some general strategies, such as focusing on purpose and impact and leaning on community for support. Even more helpful is to empower each person by encouraging them to reflect on challenges they have faced in the past and think about what strategies and supports enabled them to manage those situations. Helping someone remember that they have overcome difficult situations in the past provides guidance as to how they can do so again and builds their self-confidence to do exactly that.
    • Focus on what you can control. One of the many things that uncertainty robs us of is our sense of self-determination. A natural response is to place the greatest focus on the areas where we have the least amount of control. Effectively managing uncertainty or adversity can require that we do the opposite. Importantly, our domain of control includes both what we do and how we do it. You can offer guidance to an individual on how to create a plan and take actions that are within their domain of control, while also reinforcing that they are the one in control of the values and ethics that will guide the choice and implementation of those actions.
    • Create space for self-care. When the challenges we face may stretch over weeks, months or even years, self-care is more critical than ever in sustaining ourselves for what is to come. Just as you can help each person you lead reflect on their unique coping strategies, you can help them make a plan for self-care activities that will provide the greatest benefit to their mental health. This might include time spent doing activities they enjoy alongside people they care about. It can also mean checking out for a set time and playing video games or streaming a show where the only value is entertainment.

    Depending on your leadership role, simply managing your current responsibilities may already feel overwhelming. Adding in the task of helping others manage uncertainty may seem impossible. You may also feel unprepared to navigate a topic for which you haven’t received specific training. Those are very real challenges, but they do not have to prevent you from taking action.

    The principles outlined above can be woven into everyday meetings and email discussions and thus reap benefit without increasing workload. You can also lean on existing resources and expertise to disseminate helpful ideas in a time-efficient manner. For example, consider sharing an article or podcast on resilience, uncertainty or self-care with your team and setting aside 15 to 20 minutes at your next meeting to discuss the advice offered by experts. Or for a deeper dive, you can choose a book and work through each chapter together over a monthly sack lunch.

    As a leader, there is always something that you can do. And even when you don’t have all of the answers, you can have a powerful positive impact by mindfully guiding yourself and others through uncertainty.

    Jen Heemstra is the Charles Allen Thomas Professor of Chemistry and chair of the Department of Chemistry at Washington University in St. Louis. Her research is focused on harnessing biomolecules for applications in medicine and the environment, and she is the author of the forthcoming book Labwork to Leadership (Harvard University Press, August 2025)

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  • Mentoring in an Era of Uncertainty for Higher Education

    Mentoring in an Era of Uncertainty for Higher Education

    More than half of college students believe professors should take on a mentoring role to support their career development, according to a 2024 Inside Higher Ed survey. And a 2023 report from the American Council on Education showed that informal and formal mentoring can broaden pathways to graduate education for students, particularly those from historically marginalized backgrounds.

    But few faculty members receive formal training on how to be an effective mentor while also balancing teaching, research and publishing responsibilities. That’s only getting more difficult as faculty navigate a changing—and increasingly uncertain—higher education landscape marked by intensifying political scrutiny, ever-shrinking budgets, increased workloads and fewer academic job prospects for their students.

    “The conditions for mentoring continue to deteriorate,” said Maria Wisdom, assistant vice provost for faculty advancement at Duke University. “At the same time, there’s never been a greater need for truly impactful mentoring, and I think there has never been a moment at which it’s clear that we need to learn to support people without having all the answers.”

    After a decade working as an English professor at Columbia College, Wisdom turned her focus to coaching early and midcareer faculty across disciplines. She also leads mentoring workshops for faculty looking to improve their mentorship of junior researchers, scholars and colleagues.

    Last month, she published How to Mentor Anyone in Academia (Princeton University Press), a practical guide aimed at demystifying what it means to be a mentor. Inside Higher Ed spoke with Wisdom about some of the advice she lays out in the book and how it may help mentors—and mentees—navigate the higher education sector’s uncertain future.

    This interview has been edited for length and clarity.

    Q: How did your experiences as a mentee and mentor shape your approach to mentoring?

    A: Looking back, the mentorship I received was only OK. Every now and then it was really helpful. But I can also think of multiple instances in my professional trajectory where things could have gone differently and better if I would have had more effective mentoring.

    Many years later, after I had left the professoriate, I was working at Duke—first as a graduate adviser and then as a certified coach, working first with grad students and then with faculty. It was through that professional training—which was a very different kind of training than what I received in my graduate education—that I was able to understand what it means to be a professional helper and how many different roles we can occupy when we’re professional helpers. And all of those roles overlap in some way with mentoring.

    That awareness helped me realize that the majority of faculty mentors just don’t have the time or bandwidth or resources to be thoughtful about those role distinctions and what it means to actually mentor somebody in a certain context at a certain time.

    Q: In the book you write about three different approaches to mentoring: mentoring with a heart, a backbone and like a coach. Can you describe the difference between those approaches and how mentors can employ all three?

    A: They’re all connected and they’re all important.

    All effective leaders need to have both backbone—which means firmness, rigor and consistency—and heart, which is empathy, understanding and kindness. A good leader balances these two things out at the same time, and rarely is a leader a natural in both areas.

    Maybe they aren’t good at giving feedback, don’t establish clear expectations at the outset of the relationship or don’t have a system of regular check-ins with their mentee. Those are all elements of backbone. Or maybe they’re not putting enough heart into it. They may set clear expectations and give regular feedback, but they’re kind of insensitive to the needs of the mentee, or they’re just not very empathetic, and so I think you need to have both.

    And that’s where coaching comes in. Coaching is a structured conversation, one in which you need to be fully present and empathetic. So that’s how I see coaching, marrying both aspects of backbone and heart.

    Q: What are some of the common misconceptions about what it takes to be an effective academic mentor? What does it take to be an effective mentor?

    A: There’s this prevailing assumption among many academics that mentoring is just something you naturally figure out how to do as you go along. Faculty either mentor the way they’ve been mentored, or they mentor in opposition to an ineffective way they were mentored. I also see too much of what I call mentor impostor syndrome in the academy, which is this faulty assumption that you can only mentor people in the same discipline as you or who follow the same career path as you.

    We tend to underestimate the power all of us have to be helpful to each other’s professional growth in ways that have nothing to do with disciplinary expertise. Those are things like active listening, cultivating empathy, basic coaching skills and doing more listening and active questioning than talking at somebody.

    We need to stop assuming that mentoring is something you’re born with and instead think of it as a set of skills, competencies and even an entire worldview that can help you be helpful to anyone. It’s not about pouring knowledge into an empty vessel. It’s about being a facilitator and creating the space to ask provocative questions that are going to help somebody remember just how talented and resourceful they are.

    Q: How does effective mentoring benefit students and higher education more broadly?

    A: Good mentorship is upending, to some extent, all these hierarchies we have in higher education, where professors are the fountain of all knowledge, holding all the power, and graduate students are more like apprentices or vessels to be filled with that knowledge. It’s charging mentees with a much greater responsibility for their own learning, growth and development.

    That may seem like a big burden to place on the shoulders of a mentee. But if a grad student learns during their degree program how to be reflective about their own professional needs, how to ask for help in a respectful and effective manner, and how to set clear goals and work toward them in small steps, they’re going to be set up for success for the rest of their career.

    Q: The higher education landscape is changing, with faculty jobs and funding becoming more scarce. How do these realities make mentoring more challenging?

    A: Often, people aren’t taking on mentoring roles because they simply feel like they don’t have enough time. Meetings are rushed, or maybe the mentor is distracted while mentees are in their office. And that’s just a microcosm of a larger deterioration of relationships across our society.

    Nobody in higher ed has the answers about what’s going to happen three months from now, let alone three years from now. But that doesn’t mean we just give up and stop supporting my junior faculty or my graduate students. We need to think about how we can help them learn and grow even in the midst of this type of environment. And that’s the kind of mentoring that my book is trying to encourage people to adopt.

    Q: How can mentors help students navigate the changing academic job market?

    A: In academia, we still tend to assume that not only are there academic jobs to be had, but that people will stay in the same career their entire 30- to 40-year career. For plenty of senior faculty, that has been their life experience, but we can’t assume anymore. Mentors aren’t doing their students any favors by preparing them for these linear, stable, nearly nonexistent career paths. Mentors need to think about how they can support people in being nimble and adaptable in the face of unpredictable change.

    We need to make our students comfortable with trying new things, taking risks, being proactive and building relationships. These are all things that will help them to weather change. Every now and then I’ll hear about a faculty member or adviser who didn’t want their student doing an internship because it had nothing to do with their dissertation and [would] make it take longer to finish the program; they see it as a distraction. But for some of those students, internships were the most valuable thing they did in graduate school, because it led directly to their first nonacademic job after graduation.

    Q: How can mentors support themselves and each other in trying to improve mentoring?

    A: Improving mentoring can’t just happen by improving one relationship at a time. We need to think about how to build cultures that support excellent, effective mentoring. Too often, mentoring is still practiced in isolation and faculty are shy to talk publicly about their mentoring experiences. That’s kind of silly, because I think you could have many faculty members in a single program all dealing with the same mentoring challenges. But because they never sit down to compare notes, they don’t even realize it.

    I talk in the book about the importance of chairs and associate deans normalizing conversations about faculty mentoring. Faculty members should ask themselves when the last time faculty, graduate student mentoring or new faculty mentoring was on the agenda over the past year.

    These conversations are rarely happening. There’s a need for mentoring mentors. And very often, they are your peers or somebody you consider a professional mentor. There’s a lot of strength in learning to build these informal networks of support.

    Mentor burnout is also a big problem. If you’re trying to mentor somebody and you’re showing up with dark circles under your eyes at every meeting, your mentee is going to assume that’s necessary for success in the academy. Faculty need to model wellness and self-care, not just in mentoring, but in just about every area of their lives.

    Q: Does your book offer any advice for mentees?

    A: Yes. This book actually grew out of a course that I taught for graduate students, which addressed how to get the most out of mentoring relationships.

    Most graduate students haven’t had the opportunity or the luxury to sit and think about what a good mentor is or how they’ll advocate to get better mentoring. At the end of every chapter, I have a little section called takeaways for mentees, including one section on how to accept and use feedback. There’s also another on how to build an informal mentoring network if you’re not getting enough from your formal mentors.

    I wrote this book for mentees as well as mentors.

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  • Leading (again) in uncertainty

    Leading (again) in uncertainty

    Key points:

    • Change has become the norm in our high-speed world
    • How school leaders can manage and control emotions
    • Em-pathy, not un-pathy, in school leadership
    • For more news on navigating change, visit eSN’s Educational Leadership hub

    We are again in uncertain times. We again find ourselves dealing with sudden changes and uncertainty. We seem to be in a state of constant change and ambiguity. The causes are different, but the feelings–and often our immediate reactions to these events–are the same.

    More News from eSchool News

    Teachers are superheroes. Every day, they rise to the challenge, pouring their hearts into shaping the future. They stay late to grade papers and show up early to tutor struggling students.

    In today’s evolving educational landscape, effective student assessment goes beyond multiple-choice tests and letter grades. According to a recent study, over 60 percent of educators believe traditional assessments fail to fully measure student understanding.

    Holden, my 21-month-old, has fallen in love.  His early morning snack and “couch time” includes a dose of “Tiger!”  This is toddler for, “Mom, turn on Daniel Tiger’s Neighborhood.”

    The COVID-19 pandemic left an indelible mark on K-12 education, placing immense pressure on teachers as they adapted, literally overnight, to new methods of instruction.

    Spring brings not only showers and flowers, but it also brings the opportunity to interview for new education positions. Preparing for an interview involves several key steps that can significantly impact the outcome.

    STEM careers are on the rise. According to the U.S. Bureau of Labor Statistics, employment in STEM occupations is expected to grow by 10.4 percent from 2023 to 2033, compared to just 3.6 percent for non-STEM occupations.

    The U.S. Department of Education is giving state education agencies 10 days to certify that their schools do not engage in any practices that the administration believes illegally promote diversity, equity, and inclusion.

    COVID had already killed thousands of people in other countries and was spreading in the United States when a top federal health official said schools should prepare to offer “internet-based teleschooling” in case they had to close for a period of time.

    More than half of educators (62 percent) are already making use of AI at school, with more than one-quarter using it daily for work purposes, according to a Twinkl survey of more than 3,500 U.S. teachers.

    Many math tasks involve reading, writing, speaking, and listening. These language demands can be particularly challenging for students whose primary language is not English.

    Want to share a great resource? Let us know at submissions@eschoolmedia.com.

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  • Leading Your Institution in Times of Disruption and Uncertainty

    Leading Your Institution in Times of Disruption and Uncertainty

    Blog on higher education navigating turbulent waters: Image of a lighthouse in rough seass
    How can you illuminate a path to success in a turbulent environment?

    This last half decade has delivered unprecedented disruption for university leaders. The pandemic, economic uncertainty, greater need among students and families, and sweeping governmental changes have buffeted campuses of every size, type, and mission. As we move through 2025 and look at the landscape beyond, it’s clear that adaptability, resilience, and innovative thinking are crucial for successful university management.

    As my colleagues and I partner with university leaders on key areas such as strategic enrollment planning and working with university boards, we help leaders assess and address five key challenges that impact institutional sustainability. Addressing these areas strengthens fiscal health, campus alignment and collaboration, efficiency, and other challenges that are roadblocks to a campus achieving its full potential.

    Embracing Enterprise Risk Management

    There is one preliminary key strategy that has become especially vital for navigating uncertain times: Enterprise Risk Management (ERM). This approach replaces siloed risk management that dilutes campus resources and responses with a stronger, integrated perspective—allowing senior leaders and boards of trustees to gain a comprehensive view of potential threats and their interconnections. By implementing ERM, universities can develop more effective strategies for identifying, mitigating, and managing risks across all aspects of their operations.

    Addressing five key challenges

    Once you have embraced ERM, that can help guide your strategies and tactics in addressing these five key university challenges.

    1. Financial stability and funding

    With potential changes in federal funding and financial aid structures, universities must diversify their revenue streams and explore new partnerships. This may include collaborations with private industry, international organizations, and philanthropic entities to sustain critical academic research and support student access to education.

    Additionally and perhaps more urgently, leaders need to dive deep into financial aid budgets, leveraging strategies, funding sources, and how they tie to recruitment and admissions strategies. RNL is working closely with our partners to redesign models if/when funding sources disappear, ensuring that you can meet your enrollment goals and serve your mission amidst tremendous uncertainly regarding government sources of funding.

    2. Technological integration

    The rapid advancement of technology, particularly artificial intelligence, is disrupting traditional teaching and learning methods. University leaders must navigate this transformation by:

    • Investing in faculty training for AI integration
    • Updating curricula to reflect emerging technologies
    • Developing ethical guidelines for AI use in academia

    Along those lines, it is critical that institutions have an AI governance framework in place. However, few universities do. In our recent survey of marketing and recruitment practices for undergraduate students, only one out of 10 four-year institutions reported having an AI governance plan. With AI revolutionizing the college journey for students and families, you need to ensure you have a sound AI governance framework.

    3. Crisis preparedness

    From pandemics to natural disasters disrupting higher education, having a comprehensive crisis management plan is essential. This should include:

    • Regular scenario planning and contingency exercises
    • Clear communication protocols for all stakeholders
    • Ongoing training for staff and administrators

    Most institutions have the logistics of crisis management figured out: crisis captains, protocols, policies, and procedures. What they have not accommodated for in the midst of myriad external forces is the long-term impact of these singular events and ongoing circumstances on their communities—students, families, faculty, and staff. The mental health crisis in education is on the rise and now, more than ever, campuses need to lead with compassion and understanding to bring communities together. Ultimately, your institution needs to be able to anticipate potential crisis and be ready to adapt rapidly to ensure that students are cared for and their college experience can continue.

    4. Fostering a culture of innovation and adaptability

    Taking the optimal approach to technological changes and crisis preparedness requires cultivating a culture of continuous innovation. This involves:

    • Creating dedicated teams to explore new areas of innovation
    • Encouraging interdisciplinary collaboration
    • Promoting flexibility in learning paths and program offerings

    The higher education marketplace does not stand still, and universities therefore cannot afford to be set in their ways and be slow to adapt.

    5. Prioritizing stakeholder trust and communication

    Addressing these challenges and achieving goals in a period of disruption requires unity, transparency, and communication among key stakeholders. University leaders should:

    • Maintain open lines of communication with all stakeholders
    • Build trust through consistent and honest messaging
    • Engage in active listening to address concerns and gather feedback

    Difficult messages can be difficult to deliver, but more transparency and dialogue with stakeholders will increase collaboration and focus that will produce transformative results.

    Great university leadership is needed more than ever

    Managing a university during times of great disruption and uncertainty requires a delicate balance of strategic foresight, agile decision-making, and compassionate leadership. By embracing risk management, fostering innovation, and prioritizing clear communication, university leaders can navigate these challenging waters and emerge stronger, more resilient, and better equipped to fulfill their educational missions in an ever-changing world.

    As we face the future, it’s clear that the most successful universities will be those that can adapt quickly, leverage new technologies thoughtfully, and maintain an unwavering commitment to their core values and the communities they serve. My colleagues and I stand ready to help you face this future and achieve immediate and long-term success. Please reach out and we can arrange a convenient time to share our insights and what’s working for institution’s like yours.

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  • More Colleges Freeze Hiring Amid Federal Funding Uncertainty

    More Colleges Freeze Hiring Amid Federal Funding Uncertainty

    As the higher education sector grapples with federal funding cuts and other disruptions, a growing number of colleges across the country—from public flagships to Ivy League institutions—are freezing hiring and spending and pausing graduate student admissions.

    This week, Brown University, Duke University, Harvard University, the University of Pennsylvania, the University of Washington and others joined the list of more than a dozen colleges that have temporarily paused hiring and vowed to hold off on some discretionary spending.

    “It is meant to preserve our financial flexibility until we better understand how changes in federal policy will take shape and can assess the scale of their impact,” Harvard president Alan Garber wrote this week in a message to the campus community. “We plan to leave the pause in effect for the current semester but will revisit that decision as circumstances warrant.”

    Garber added that Harvard will continue to advocate for higher education in Washington, D.C.

    “Expanding access to higher education for all, preserving academic freedom, and supporting our community’s research, teaching, and learning will always be our highest priorities,” he wrote.

    Colleges and universities started to curb costs last month after the National Institutes of Health said it plans to cap reimbursements for costs indirectly related to research—a move expected to cost colleges at least $4 billion. A federal judge has since blocked that proposal from moving forward, but the Trump administration has essentially stopped awarding new NIH grants, creating financial uncertainty for many colleges.

    The latest wave of freezes comes after the Trump administration announced it was pulling $400 million in federal grants and contracts from Columbia University, warning that other universities could see a similar penalty as part of the government’s crackdown on alleged campus antisemitism. Meanwhile, Secretary of State Marco Rubio said he was essentially shutting down the U.S. Agency for International Development, which has provided billions to colleges over the years. And the Education Department laid off nearly half its staff, which could cause disruptions for colleges, though the financial impact is not clear.

    Congress is also considering proposals to put some colleges on the hook for unpaid student loans and to raise the endowment tax on wealthy institutions, among other ideas that could affect universities’ bottom lines.

    Penn officials said this week that while the final impact of the federal changes and cuts isn’t yet clear, the university is already “experiencing reduced funding.” In addition to a hiring freeze, Penn is reducing noncompensation expenses by 5 percent and reviewing all spending on capital projects.

    “The scope and pace of the possible disruptions we face may make them more severe than those of previous challenges, such as the 2008 financial crisis or the COVID pandemic,” Penn officials wrote in a letter. “With careful financial management, however, Penn is well-positioned to navigate them.”

    At the University of Washington, officials are facing not only the federal policy changes but also potential state funding cuts. Officials have noted that the university is in a good financial position over all but said they need to take proactive measures—such as stopping all nonessential hiring, travel and training—to prepare for any losses.

    “These risks together have the potential to jeopardize the full scope of our work, including existing and new research projects, patient care, instruction and basic operations,” university provost Tricia Serio wrote in a blog post.

    Other colleges that have paused hiring or instituted other cost-cutting measures this month include Emory University, the University of Notre Dame, the University of Nebraska–Lincoln, the University of Pittsburgh and the University of Vermont.

    Beyond hiring freezes, some colleges continue to re-evaluate graduate student admissions, particularly for Ph.D. students who are typically supported by federal grants.

    On Wednesday, the Morningside Graduate School of Biomedical Sciences at the University of Massachusetts Chan Medical School in Worcester rescinded provisional offers of acceptance to students who planned to pursue a doctorate, a spokesperson confirmed to Inside Higher Ed.

    “With uncertainties related to the funding of biomedical research in this country, this difficult decision was made to ensure that our current students’ progress is not disrupted by the funding cuts and that we avoid matriculating students who may not have robust opportunities for dissertation research,” the spokesperson said. “All impacted applicants are being offered the opportunity to receive priority consideration without the requirement to reapply, should they wish to join our Ph.D. program in a future admissions cycle.”

    Neither current students nor those at the medical school’s other graduate schools are affected.

    Iowa State University also rescinded some acceptance offers, The Iowa Capital Dispatch reported, joining other colleges that made similar decisions in the last month.

    As the list grows, academics worry about the long-term consequences of the cost-cutting measures. The hiring freezes and disruptions to graduate student admissions have thrown a wrench into the plans of early-career researchers, who are now looking to Europe and the private sector for job opportunities.

    Puskar Mondal, a lecturer on math at Harvard and a research fellow, wrote in an opinion piece for The Harvard Crimson that the hiring freeze is “troubling.”

    “The hiring freeze isn’t just a financial or administrative issue—it’s something that could have a ripple effect across all disciplines at Harvard,” Mondal wrote. “It could lead to fewer opportunities for students, more pressure on faculty, and a slowdown in research that could take years to recover from. And that’s not just bad for Harvard—it’s bad for all of us.”

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  • Struggling soup kitchens and hospitals in Sudan face uncertainty amid U.S. aid freeze (CBS News)

    Struggling soup kitchens and hospitals in Sudan face uncertainty amid U.S. aid freeze (CBS News)

    When President Trump ordered a 90-day freeze on foreign aid, no one felt the impact more than the people of Sudan. Two years of civil war has left more than 25 million Sudanese starving in what is the largest humanitarian crisis the world has ever seen. Debora Patta reports.

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  • Resilience and Psychological Safety: Navigating Uncertainty

    Resilience and Psychological Safety: Navigating Uncertainty

    by Julie Burrell | February 26, 2025

    The first two months of 2025 have brought no shortage of change and uncertainty to higher ed institutions. Amid that uncertainty, you may find yourself not only navigating a wave of new compliance requirements, but also supporting employees who are feeling overwhelmed or worried. When change is happening at a rapid pace, it can be challenging to think strategically about how to manage emotional responses to change.

    However, two approaches you probably honed during the COVID-19 pandemic — fostering resilience and psychological safety — can be particularly useful in times like these.

    Resilience is a set of tools we use to regulate our response to stress. It’s what allows us to survive during moments of crisis and learn to grow. Psychological safety is a management approach that allows employees to thrive and adapt to stressful situations. We feel psychologically safe when we’re able to take risks knowing we’ll be supported.

    Combined, these workplace strategies tap into emotional resources we already have and can further develop and strengthen.

    Strengthening Internal Resilience

    You may never have stopped to reflect on how you endured the pandemic, but it likely took a great deal of resilience. Learning to survive, and even flourish, in tough times calls for a store of personal resilience, which the American Psychological Association defines as “successfully adapting to difficult or challenging life experiences, especially through mental, emotional, and behavioral flexibility.”

    Some people just appear to be more naturally resilient than others. Maybe they seem tougher or more inclined to go with the flow. But resilience isn’t an innate trait we’re born with. It’s a skill that can be learned and practiced.

    In her Resilience in the Workplace webinar, Maureen De Armond, chief human resources officer at Des Moines University Medicine and Health Sciences, identified the four key factors that make up resilience:

    1. Identifying your purpose and values
    2. Gaining confidence
    3. Seeking support from your networks
    4. Learning adaptability

    A Quick Resilience Exercise on Personal Values

    Even a 15-minute resilience-building exercise can be effective, such as this brief reflection shared in the webinar.

    First, write down a list of five answers to the question, “why is it worth it to persevere and get through this challenging time?” For example, do you want to model certain behavior for your children? Do you want to be compassionate to your coworkers? Do you want to steward your team through change? Do you want to support your friends and family?

    Second, figure out the why behind each of these five answers by identifying the value behind each. Values can include achievement, compassion, economic security, humor, leadership, passion, etc. (Here’s a handy checklist.)

    Finally, be proactive about reminding yourself of these values:

    • Display photos that represent your values so that you see them every day — a loved one, beloved pet, a favorite spot on a hike, a trip you’re planning, an inspirational public figure.
    • Place quotes that illustrate these values around your workspace.
    • Craft an inspiration board, either on a digital whiteboard or as a physical craft, that contains photos, symbols, images and words that demonstrate your values.
    • Get out of your office and take a walk. Especially if you work on campus, this can be a reminder of your community and of the student population the higher ed workforce serves.

    Think of these proactive reminders as a “battery pack,” De Armond says, that will give you a boost or a nudge to get out of a negative head space. Helping employees tap into and strengthen their own resilience will equip them for whatever lies ahead.

    The Role of Psychological Safety in Managing Uncertainty

    While it’s natural for people to seek safety and solace in a time of upheaval, psychological safety isn’t about providing comfort or promoting kindness, as important as these are. Rather, it’s about candor, trust and accountability among teams. It allows team members to speak up about mistakes (including their own), tolerate risk, and embrace discomfort and change.

    Amy Edmonson, an expert on team psychological safety in the workplace, defines psychological safety as “the shared belief that’s it’s okay to take risks, express ideas and concerns, speak up with questions, and admit mistakes without fear of negative consequences.”

    For example, what happens when a team member goes to their supervisor with a question, admits a mistake, or notices a colleague’s error? If that supervisor gets angry or becomes dismissive, the employee may stay quiet in the future and even cover up mistakes to avoid that reaction again. But if the supervisor adopts some of the tips below, the team feels safe enough to take risks and can weather storms as a group.

    Recommendations to Increase Psychological Safety

    • Encourage people to come to you with problems and thank them for doing so. Also ask, “how can I help?”
    • Adopt a learning mindset. In the example above, an angry or dismissive supervisor also missed the chance to ask, “what did you learn?” As psychological safety experts know, “organizations characterized by a learning orientation focus on curiosity and continuous improvement, and they make it safe for organizational members to admit what they do not know or perhaps got wrong.” If you have a Learning and Development team, they can offer practices for adopting a learning mindset.
    • Listen rather than talk. Leaders are expected to have all the answers, but unless immediate action is needed, pausing and getting all the facts, and listening to feelings, can be an important leadership tool. Reflective listening — repeating or paraphrasing what’s said or reflecting a feeling that’s expressed — is a particularly useful skill for creating trust.
    • Say, “I don’t know.” Leaders modeling psychological safety admit when they don’t know something, allowing others in their organization to adopt a curious mindset. This is what Brené Brown calls “the courage to not know.”
    • Celebrate small wins. Appreciating your employees matters now more than ever.
    • Take care of yourself and your team. HR is often expected, fairly or not, to manage tension and conflicting emotions. How are you showing up for yourself and your team?

    For more tips on increasing psychological safety, see the article Why Psychological Safety Matters Now More Than Ever by Allison M. Vaillancourt, vice president and senior consultant at Segal.

    Finally, Give Grace

    Giving grace to others during stressful and uncertain times can be a small but critical daily practice, one that builds compassion and trust. But we need to extend that same grace to ourselves. Set boundaries, take breaks, practice going slow, and share the load.

    Related CUPA-HR Resources

    Resilience in the Workplace — This CUPA-HR webinar, recorded in 2021, was designed to serve as resilience training for attendees, as well as a model that could easily be replicated at your institution for HR teams and other employees.

    Why Psychological Safety Matters Now More Than Ever — This article offers practical advice for increasing psychological safety, specifically for the higher ed workplace.

    Recent Executive Orders and Higher Ed HR’s Role in Creating and Sustaining an Inclusive Campus Community — A message from CUPA-HR President and CEO Andy Brantley.

    Mental Health Toolkit — This HR toolkit includes resources on sustaining mental health programs on campus and addressing problems like burnout.

    The Great Pivot from Resilience to Adaptability — This article explains how to move from resilience to adaptability and, ultimately, growth in challenging times for higher education.

    Managing Stress and Self-Care: “No” Is a Complete Sentence — This highly rated webinar shows how and why setting boundaries is critical to thriving.

    Trauma-Informed Leadership for Higher Education — This webinar explores how to develop a supportive leadership style and how to create a culture where team members can depend on each other for support during times of hardship.



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  • Endowment returns climb amid fiscal uncertainty

    Endowment returns climb amid fiscal uncertainty

    Endowment returns climbed in fiscal year 2024, offering a boost to university coffers at a time when even the richest institutions have been gripped with financial uncertainty amid the Trump administration’s attempts to freeze federal funding and change research reimbursements.

    One-year returns averaged 11.2 percent for FY 2024, according to the latest study by the National Association of College and University Business Officers and the Commonfund Institute—up from 7.7 percent in FY 2023 and negative returns in FY 2022.

    The overall 10-year return averaged 6.8 percent, the study found.

    In a press call Tuesday, Commonfund Institute executive director George Suttles noted that FY24 “was characterized by a strong U.S. economy, steady consumer spending, strong employment data, including higher wages, easing inflation accompanied by the prospect of lower interest rates, reasonable energy costs” and a prosperous technology sector, among other factors.

    The endowment study also noted increased philanthropy in FY 2024. Donors contributed $15.2 billion in new gifts to university endowments included in the study—a nearly 20 percent bump from the $12.7 billion donated in FY23.

    Altogether, 658 institutions with combined endowment values of almost $874 billion participated in the voluntary survey, with the median endowment value at $243 million. Nearly a third (30 percent) of the respondents reported an endowment valued at $100 million or less.

    “While a handful of institutions receive wide public attention for the size of their endowments, the vast majority of colleges and universities are working with a much smaller set of resources,” NACUBO CEO Kara Freeman said on Tuesday’s press call. “And as we review the total market value, 86 percent was held by endowments with more than $1 billion in assets.”

    NACUBO has conducted annual college endowment studies since 1974. This year’s iteration had slightly fewer participants than the 688 who responded last year.

    Top Endowments

    The nation’s richest institutions kept their status in this year’s study, with no changes among the top 10 and only minor fluctuations among the 25 universities with the largest endowments.

    Harvard University is still the nation’s wealthiest institution with an endowment of almost $52 billion, followed by the University of Texas system ($47.4 billion), Yale University ($41.4 billion), Stanford University ($37.6 billion) and Princeton University, with just over $34 billion.

    Endowment values grew at all of the five wealthiest universities except Princeton.

    Though average annual one-year returns for FY 2024 were 11.2 percent, the nation’s top 25 wealthiest universities mostly missed that mark. The outlier among those was Johns Hopkins University, which had a nearly 24 percent one-year return in FY 2024.

    In all, 149 of the 658 participating institutions reported endowments valued at or over $1 billion.

    Endowment Performance

    Like last year, smaller endowments performed better on one-year returns than large ones. Institutions with endowments valued under $50 million saw an average return of 13 percent, while those with endowments over $5 billion had the lowest one-year returns, with an average of 9.1 percent.

    However, larger endowments outperformed smaller ones over the long term.

    Across the 10-year mark, institutions with assets above $5 billion reported returns of 8.3 percent, compared to 6.5 percent for those with less than $50 million. Large endowments also fared better on 25-year returns, reporting 8.5 percent compared to 4.5 percent for those under $50 million.

    On the spending side, endowments funded an average of 14 percent of the annual operating budgets at the institutions surveyed, up from 10.9 percent in FY23. That figure was slightly higher at institutions with multibillion-dollar endowments.

    Study respondents spent a total of $30 billion from their endowments in FY24, up from $28.4 billion in FY23. The most common use of endowment dollars was for financial aid.

    Issues Affecting Endowments

    With the return of Donald Trump to the White House, college leaders have publicly and privately fretted about the likelihood that Republicans will ratchet up endowment taxes.

    During his first term, the Trump administration passed an endowment excise tax of 1.4 percent on investment income at universities with endowment holdings of at least $500,000 per student and a minimum of 500 students. Earlier this month, Republican congressman Mike Lawler proposed raising that rate to 10 percent and changing the per-student endowment threshold from $500,000 to $200,000, which would affect more institutions. Another legislative proposal would raise that rate to 21 percent.

    In a question-and-answer session on Tuesday’s press call, the tax issue was the first to arise.

    Freeman said NACUBO “remains opposed to the endowment excise tax,” arguing that it “diminishes the charitable resources that would otherwise be available” to universities for financial aid, student services, academic support, research and innovation, among other uses.

    Mark Anson, CEO of Commonfund, said the tax could hit some universities hard, including many Ivy League institutions whose robust endowments make up a higher percentage of their operating budgets.

    On the press call, Inside Higher Ed asked about the fallout of last spring’s pro-Palestinian protests, in which students at numerous universities demanded divestment of their endowment holdings from Israel or companies profiting off the war in Gaza. While the study did not touch on that issue, experts noted the protests sparked questions from colleges; Anson said some asked for more information about their holdings.

    While colleges have largely rejected student divestment demands, one win for protesters has been more transparency around institutional investments.

    “What’s come out of this is a continued push for transparency around how endowments are invested,” Suttles said. “Thinking about transparency for stakeholders is an important part of this work. I am encouraged by the calls for transparency, but in terms of actual investment or divestment strategies and a shift in that, we haven’t seen much from our perspective.”

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