“Did you hear that another team member, someone we all knew and worked with, quit today?” said a colleague. “Isn’t this the third one since last month? What is happening in that department?” was my counter question, echoing the concerns of many in the office. Have you ever experienced a similar situation at your workplace and wondered what caused this sudden voluntary attrition? Was it a competitor higher education institution stealing trained resources, or was there a sudden need for higher salaries due to the current economic factors, etc.? After a week, a LinkedIn post mentioned, “… it was time to move forward, as I had hit a breaking point. Quitting is the first step towards finding a healthy workplace!”
Research has consistently shown that women are more susceptible to workplace incivility than men. However, this trend can be mitigated when the direct supervisor demonstrates ethical leadership (Young et al., 2021). This finding offers a glimmer of hope, suggesting that a change in leadership could significantly influence employee morale. Is the stress of adapting to a new management at work a contributing factor? Or is it a case of leadership failing to adjust to the existing culture? Or is it due to incivility in the workplace? These are the questions that keep on occurring.
My experience working at an institution primarily for women has sparked my curiosity and deepened my concern. I often pondered whether these departures were triggered by a sudden event or a long-standing issue that had been suppressed. This connection to the topic has driven me to delve into the reasons behind abrupt job resignations among women in public organizations and the need to understand their impact on resources, policies, etc., in higher education.
What is Workplace Incivility?
According to the research of Tolkerson, Holm, Bäckström, and Schad, numerous factors contribute to the perpetuation of workplace incivility, including the importance of organizational aspects and experiencing incivility from others. Workplace incivility has been defined as “…low-intensity deviant behavior with ambiguous intent to harm the target, in violation of workplace norms for mutual respect. Uncivil behaviors are characteristically rude and discourteous, displaying a lack of regard for others” (Torkelson et al., 2016).
In her Harvard Business Review article, Christine Porath, professor of management at Georgetown University, wrote that most leaders need to recognize tangible costs. “Through a poll of 800 managers and employees in 17 industries, we learned how people’s reactions play out.” Among workers who have been on the receiving end of incivility:
48% intentionally decreased their work effort.
47% intentionally decreased the time spent at work.
38% intentionally decreased the quality of their work.
80% lost work time worrying about the incident.
63% lost work time avoiding the offender.
66% said that their performance declined.
78% said that their commitment to the organization declined.
12% said they left their job because of the uncivil treatment.
25% admitted to taking their frustration out on customers.” (Porath & Pearson, 2013)
In a webinar on AACN, Addressing the Harmful Effects of Gaslighting in Academic Nursing, Cynthia Clark, founder of Civility Matters, Professor Emeritus at Boise State University, and award-winning professor, scholar, and author who has done extensive research on workplace incivility, discussed “Gaslighting in Academia” (Profile of Dr. Cynthia Clark). This intrigued my curiosity and inspired me to explore this topic.
What is Gaslighting?
Gaslighting is a form of psychological manipulation that involves making someone doubt their reality, memory, or perception. It can occur in various contexts, such as interpersonal relationships, politics, media, and workplaces. Gaslighting can have serious adverse effects on the mental health and well-being of the victims, such as anxiety, depression, low self-esteem, confusion, and loss of trust (Sarkis, 2018).
Gaslighting and Workplace Incivility in Higher Education
While workplace incivility is a broader term that refers to any rude, disrespectful, or aggressive behavior that violates the norms of mutual respect and professionalism, Gaslighting can be considered a specific and extreme form of workplace incivility that involves not only disrespecting or harming the target but also manipulating their sense of reality and identity (Clark, 2024). Individuals or groups can perpetrate gaslighting, which can be intentional or unintentional, depending on the motives, awareness, and power dynamics of the actors involved. Gaslighting can be manifested in various ways, such as lying, denying, withholding, trivializing, blaming, or gaslighting by proxy (Sarkis, 2018). Gaslighting can occur in multiple contexts, but it is especially harmful in the workplace, undermining employees’ trust, confidence, and performance (Clark, 2024).
In higher education, gaslighting can occur when faculty, staff, or students are subjected to subtle or overt harassment, discrimination, bullying, or abuse by their colleagues, supervisors, or peers. For example, a faculty member may be gaslighted by their administrators who constantly undermine their achievements, question their competence, or deny them opportunities for promotion or recognition. A staff member may be gaslighted by their co-workers who spread rumors, exclude them from social events, or sabotage their work. A student may be gaslighted by their instructor who belittles their contributions, ignores their requests, or grades them unfairly. These examples illustrate how gaslighting can create a hostile, toxic, and unhealthy work environment in higher education institutions (Clark, 2024).
Inefficient Workplaces
Incivility adds to faculty/administrator stress levels, erodes self-esteem, damages relationships, threatens workplace safety and quality of life, and negatively impacts faculty recruitment, retention, and job satisfaction. Therefore, creating and sustaining communities of civility is imperative for all academic work environments (Clark et al., 2021). Gaslighting can have severe and lasting effects on the psychological, emotional, and physical health of the targets, such as post-traumatic stress disorder (PTSD), dissociation, chronic pain, and suicidal ideation (Stern, 2018).
Nation’s Current Workplace Landscape
According to the Surgeon General’s Framework for Workplace Mental Health and Well-Being, one of the Current Priorities of the U.S. Surgeon General is “Workplace Well-Being.” The survey suggested that 76% of U.S. workers reported at least one symptom of a mental health condition, 84% of respondents said their workplace conditions had contributed to at least one mental health challenge, and 81% of workers reported that they would be looking for workplaces that support mental health in the future (Written Document on Workplace WellBeing.2022). To support workplace wellbeing, creating a plan with the following five essential components can help reimagine workplaces as engines of wellbeing.
The five essentials of the framework are:
Connection and Community
Opportunities for Growth (Written Document on Workplace WellBeing.2022)
Recommendations
Regular assessments are needed, and the data needs to be studied at higher educational institutions. HR, Compliance, and Ethics Policies should include examples to increase awareness of various levels of incivility. Before quitting, employees should be aware of the available options and use forums to discuss examples to be self-aware. Providing periodic surveys and reviews, updating training based on feedback and current issues for employees at higher education on HR policies, the Code of Ethics, and faculty ombudsmen can help prevent and address gaslighting and other workplace incivility.
When employees quit, it is no longer uncommon to suddenly walk out of the door without a courtesy notice period or transition report of their current responsibilities. While employers are concerned about employee performance and evaluations for merit raises, retention, etc., they should be publicly ranked based on their performance towards employees working in government and non-profit organizations. We have all heard the phrase “Treat others just as you want to be treated!”, but are we all implementing it at our workplaces?
Ranjitha Rao is the Budget/Financial Analyst Manager at the College of Nursing at Texas Woman’s University. She is dedicated to supporting academic and administrative goals through financial oversight. As an active member of the TWU Staff Council, she fosters a spirit of unified community among staff members and provides opportunities for their democratic representation. Through her involvement in the Staff Council, she promotes a positive and collaborative work environment and serves as a representative advisory member, presenting recommendations to university leadership. Ranjitha is also committed to fostering healthy workspaces, ensuring faculty, staff, and students thrive in a supportive and productive environment. Ranjitha holds a background in engineering and is currently a Ph.D. student focusing on leadership in higher education. She also holds a Master’s in Business Administration, with an emphasis in Accounting and Management. Additionally, as an adjunct, Ranjitha has taught first-year incoming classes, focusing on curriculum and strategic success, to help students transition smoothly into their academic journeys, along with accounting and healthcare administration classes for undergraduates. Ranjitha’s research interests include competency-based education, workforce development, leadership, management, and financial well-being in higher education.In her free time, Ranjitha enjoys exploring financial trends, participating in community events, and contributing to initiatives that promote financial literacy and education.
Clark, C. M., & Fey, M. K. (2019). Fostering Civility in Learning Conversations: Introducing the PAAIL Communication Strategy.10.1097/NNE.0000000000000731
Clark, C. (2019). Combining Cognitive Rehearsal, Simulation, and Evidence-Based Scripting to Address Incivility.10.1097/NNE.0000000000000563
Clark, C. , Landis, T. & Barbosa-Leiker, C. (2021). National Study on Faculty and Administrators’ Perceptions of Civility and Incivility in Nursing Education. Nurse Educator, 46 (5), 276-283. doi: 10.1097/NNE.0000000000000948
Torkelson, E., Holm, K., Bäckström, M., & Schad, E. (2016). Factors contributing to the perpetration of workplace incivility: the importance of organizational aspects and experiencing incivility from others. Work & Stress, 30(2), 115-131. 10.1080/02678373.2016.1175524
Young, K. A., Hassan, S., & Hatmaker, D. M. (2021). Towards understanding workplace incivility: gender, ethical leadership and personal control. Public Management Review, 23(1), 31-52. 10.1080/14719037.2019.1665701
“Did you hear that another team member, someone we all knew and worked with, quit today?” said a colleague. “Isn’t this the third one since last month? What is happening in that department?” was my counter question, echoing the concerns of many in the office. Have you ever experienced a similar situation at your workplace and wondered what caused this sudden voluntary attrition? Was it a competitor higher education institution stealing trained resources, or was there a sudden need for higher salaries due to the current economic factors, etc.? After a week, a LinkedIn post mentioned, “… it was time to move forward, as I had hit a breaking point. Quitting is the first step towards finding a healthy workplace!”
Research has consistently shown that women are more susceptible to workplace incivility than men. However, this trend can be mitigated when the direct supervisor demonstrates ethical leadership (Young et al., 2021). This finding offers a glimmer of hope, suggesting that a change in leadership could significantly influence employee morale. Is the stress of adapting to a new management at work a contributing factor? Or is it a case of leadership failing to adjust to the existing culture? Or is it due to incivility in the workplace? These are the questions that keep on occurring.
My experience working at an institution primarily for women has sparked my curiosity and deepened my concern. I often pondered whether these departures were triggered by a sudden event or a long-standing issue that had been suppressed. This connection to the topic has driven me to delve into the reasons behind abrupt job resignations among women in public organizations and the need to understand their impact on resources, policies, etc., in higher education.
What is Workplace Incivility?
According to the research of Tolkerson, Holm, Bäckström, and Schad, numerous factors contribute to the perpetuation of workplace incivility, including the importance of organizational aspects and experiencing incivility from others. Workplace incivility has been defined as “…low-intensity deviant behavior with ambiguous intent to harm the target, in violation of workplace norms for mutual respect. Uncivil behaviors are characteristically rude and discourteous, displaying a lack of regard for others” (Torkelson et al., 2016).
In her Harvard Business Review article, Christine Porath, professor of management at Georgetown University, wrote that most leaders need to recognize tangible costs. “Through a poll of 800 managers and employees in 17 industries, we learned how people’s reactions play out.” Among workers who have been on the receiving end of incivility:
48% intentionally decreased their work effort.
47% intentionally decreased the time spent at work.
38% intentionally decreased the quality of their work.
80% lost work time worrying about the incident.
63% lost work time avoiding the offender.
66% said that their performance declined.
78% said that their commitment to the organization declined.
12% said they left their job because of the uncivil treatment.
25% admitted to taking their frustration out on customers.” (Porath & Pearson, 2013)
In a webinar on AACN, Addressing the Harmful Effects of Gaslighting in Academic Nursing, Cynthia Clark, founder of Civility Matters, Professor Emeritus at Boise State University, and award-winning professor, scholar, and author who has done extensive research on workplace incivility, discussed “Gaslighting in Academia” (Profile of Dr. Cynthia Clark). This intrigued my curiosity and inspired me to explore this topic.
What is Gaslighting?
Gaslighting is a form of psychological manipulation that involves making someone doubt their reality, memory, or perception. It can occur in various contexts, such as interpersonal relationships, politics, media, and workplaces. Gaslighting can have serious adverse effects on the mental health and well-being of the victims, such as anxiety, depression, low self-esteem, confusion, and loss of trust (Sarkis, 2018).
Gaslighting and Workplace Incivility in Higher Education
While workplace incivility is a broader term that refers to any rude, disrespectful, or aggressive behavior that violates the norms of mutual respect and professionalism, Gaslighting can be considered a specific and extreme form of workplace incivility that involves not only disrespecting or harming the target but also manipulating their sense of reality and identity (Clark, 2024). Individuals or groups can perpetrate gaslighting, which can be intentional or unintentional, depending on the motives, awareness, and power dynamics of the actors involved. Gaslighting can be manifested in various ways, such as lying, denying, withholding, trivializing, blaming, or gaslighting by proxy (Sarkis, 2018). Gaslighting can occur in multiple contexts, but it is especially harmful in the workplace, undermining employees’ trust, confidence, and performance (Clark, 2024).
In higher education, gaslighting can occur when faculty, staff, or students are subjected to subtle or overt harassment, discrimination, bullying, or abuse by their colleagues, supervisors, or peers. For example, a faculty member may be gaslighted by their administrators who constantly undermine their achievements, question their competence, or deny them opportunities for promotion or recognition. A staff member may be gaslighted by their co-workers who spread rumors, exclude them from social events, or sabotage their work. A student may be gaslighted by their instructor who belittles their contributions, ignores their requests, or grades them unfairly. These examples illustrate how gaslighting can create a hostile, toxic, and unhealthy work environment in higher education institutions (Clark, 2024).
Inefficient Workplaces
Incivility adds to faculty/administrator stress levels, erodes self-esteem, damages relationships, threatens workplace safety and quality of life, and negatively impacts faculty recruitment, retention, and job satisfaction. Therefore, creating and sustaining communities of civility is imperative for all academic work environments (Clark et al., 2021). Gaslighting can have severe and lasting effects on the psychological, emotional, and physical health of the targets, such as post-traumatic stress disorder (PTSD), dissociation, chronic pain, and suicidal ideation (Stern, 2018).
Nation’s Current Workplace Landscape
According to the Surgeon General’s Framework for Workplace Mental Health and Well-Being, one of the Current Priorities of the U.S. Surgeon General is “Workplace Well-Being.” The survey suggested that 76% of U.S. workers reported at least one symptom of a mental health condition, 84% of respondents said their workplace conditions had contributed to at least one mental health challenge, and 81% of workers reported that they would be looking for workplaces that support mental health in the future (Written Document on Workplace WellBeing.2022). To support workplace wellbeing, creating a plan with the following five essential components can help reimagine workplaces as engines of wellbeing.
The five essentials of the framework are:
Connection and Community
Opportunities for Growth (Written Document on Workplace WellBeing.2022)
Recommendations
Regular assessments are needed, and the data needs to be studied at higher educational institutions. HR, Compliance, and Ethics Policies should include examples to increase awareness of various levels of incivility. Before quitting, employees should be aware of the available options and use forums to discuss examples to be self-aware. Providing periodic surveys and reviews, updating training based on feedback and current issues for employees at higher education on HR policies, the Code of Ethics, and faculty ombudsmen can help prevent and address gaslighting and other workplace incivility.
When employees quit, it is no longer uncommon to suddenly walk out of the door without a courtesy notice period or transition report of their current responsibilities. While employers are concerned about employee performance and evaluations for merit raises, retention, etc., they should be publicly ranked based on their performance towards employees working in government and non-profit organizations. We have all heard the phrase “Treat others just as you want to be treated!”, but are we all implementing it at our workplaces?
Ranjitha Rao is the Budget/Financial Analyst Manager at the College of Nursing at Texas Woman’s University. She is dedicated to supporting academic and administrative goals through financial oversight. As an active member of the TWU Staff Council, she fosters a spirit of unified community among staff members and provides opportunities for their democratic representation. Through her involvement in the Staff Council, she promotes a positive and collaborative work environment and serves as a representative advisory member, presenting recommendations to university leadership. Ranjitha is also committed to fostering healthy workspaces, ensuring faculty, staff, and students thrive in a supportive and productive environment. Ranjitha holds a background in engineering and is currently a Ph.D. student focusing on leadership in higher education. She also holds a Master’s in Business Administration, with an emphasis in Accounting and Management. Additionally, as an adjunct, Ranjitha has taught first-year incoming classes, focusing on curriculum and strategic success, to help students transition smoothly into their academic journeys, along with accounting and healthcare administration classes for undergraduates. Ranjitha’s research interests include competency-based education, workforce development, leadership, management, and financial well-being in higher education.In her free time, Ranjitha enjoys exploring financial trends, participating in community events, and contributing to initiatives that promote financial literacy and education.
Clark, C. M., & Fey, M. K. (2019). Fostering Civility in Learning Conversations: Introducing the PAAIL Communication Strategy.10.1097/NNE.0000000000000731
Clark, C. (2019). Combining Cognitive Rehearsal, Simulation, and Evidence-Based Scripting to Address Incivility.10.1097/NNE.0000000000000563
Clark, C. , Landis, T. & Barbosa-Leiker, C. (2021). National Study on Faculty and Administrators’ Perceptions of Civility and Incivility in Nursing Education. Nurse Educator, 46 (5), 276-283. doi: 10.1097/NNE.0000000000000948
Torkelson, E., Holm, K., Bäckström, M., & Schad, E. (2016). Factors contributing to the perpetration of workplace incivility: the importance of organizational aspects and experiencing incivility from others. Work & Stress, 30(2), 115-131. 10.1080/02678373.2016.1175524
Young, K. A., Hassan, S., & Hatmaker, D. M. (2021). Towards understanding workplace incivility: gender, ethical leadership and personal control. Public Management Review, 23(1), 31-52. 10.1080/14719037.2019.1665701
When we think about commuter students, the first thing that often comes to mind is the difficulties in balancing their studies with the demands of travel.
We frequently talk about how their lives are more challenging when compared to their peers who live nearer to campus, given the time constraints and added cost pressures they are exposed to.
However, a closer look reveals a fascinating paradox. Despite the perceived hardships, commuter students who progress with their studies can achieve better outcomes.
At the University of Lancashire, our ongoing student working lives (SWL) project, which was set up to understand the prevalence and impact of part-time work on the student experience, has started to shed light on the unique experiences of commuter students.
Our survey considers self-reported responses to questions related to students’ part-time work and university experiences, alongside linked student data to reveal a clearer picture of their non-university lives and their connection with student outcomes.
Initial data from our latest wave of the SWL project suggests that while commuter students frequently experience tighter schedules due to increased travel commitments and other out-of-class responsibilities, they can often experience better outcomes in their university and non-university lives than their non-commuter peers.
This data comes from our 2025 student working lives survey which is based on an institutional sample of 484 students, with permission to link data from 136 students.
Our research extends the recent debate around the choice versus necessity of commuting by repositioning commuters, not as left behind, but as a group of students prepared to meet the challenges laid in front of them, and in some ways, better navigating challenges and excelling in their studies.
Choose Life
The survey’s results reinforce the common belief that commuter students have busy lives.
In combination, commuter students are twice as likely to have caring responsibilities, tend to live in more deprived neighbourhoods (based on IMD quintile) and have a higher work and travel load than their non-commuting counterparts, resulting in less time to spend on study.
However, questions of necessity or choice can imply that university is the most central thing in their lives, challenging whether the assumptions we hold about commuting students have the correct premise.
Looking at our latest research, it tells us that commuters are more likely to spend longer working than non-commuter students. While an increased workload highlights the disadvantage some commuters experience, our findings reveal a more complex picture that requires a deeper dive into the lives of this student demographic.
As such, the commuter students we surveyed achieved higher attainment on average (+2pp) when linking this to university records, despite a lower self-reported rating of belonging compared to their peers.
Put bluntly, while commuting students feel slightly less attachment to the university and commit less time to study, they go on to receive better marks.
While this identifies a positive outcome for those students in our study, we should be mindful of wider research suggesting that commuter students are at greater risk of withdrawing, given the acute nature of the challenge experienced. As the study progresses we’ll continue to track further longitudinal outcomes such as continuation, completion and progression over the coming months and years.
Choose work
In our study, when understanding experiences of work, commuter students reported that they felt their work was more meaningful, more productive and more fairly paid than their non-commuter peers.
They also felt better supported at work by their colleagues and managers and felt their current job requirements and responsibilities would enhance future employment prospects. What can we take from this?
Student population
Student Working Lives – % Agree
Is your work meaningful?
Is your work productive?
Do you feel fairly paid or rewarded?
Do you feel supported by colleagues?
Do you feel supported by managers?
Do you feel your job enhances your future employment prospects?
Commuter
43.5%
53.2%
47.2%
42.7%
37.5%
41.1%
Non-Commuter
40.3%
39.8%
44.5%
38.6%
31.4%
30.9%
It’s important to state that the quality of work outcomes, despite being slightly improved for commuter students, reinforce the findings from our 2024 SWL report and last year’s HEPI Student Academic Experience Survey – students are having to work more to deal with the increased cost of living and on the whole are not experiencing what can be considered as “good” work.
However, commuter students appear to be negotiating their challenges exceptionally well and are more likely to have a job that supports their future career aspirations.
While commuter students face unique challenges, are they effectively leveraging their time and resources to excel in their studies, leading to positive outcomes in various aspects of their lives?
We already know that commuter students often have busy lives. This fuller life however, with its many facets, could give them the direction and motivation to succeed in their studies and at work.
They are not just students, they are employees, caregivers, and active members of their communities. Rather than being a deficit, these experiences can add to their educational success if they can be supported to leverage their experiences.
Choose commuting
It’s important for universities to recognise this clear paradox around commuter students. Time restrictions and commitments make things harder for commuter students to designate more time to their studies, in particular independent study that infringes on the family home.
The benefits of having more time in the workplace, having a family and traveling can enrich their student experience and outcomes.
By understanding and appreciating these unique experiences, universities can better support commuter and non-commuter students alike.
At the University of Lancashire, we are feeding these insights into our institutional University of the Future programme. This focuses on curriculum transformation to enhance the student learning experience, the transition to block delivery to consider the pace learning aligns with student lives, and the introduction of a short course lifelong learning model that looks to meet the changing needs of students.
Commuter students teach us that life’s challenges can also be its greatest strengths. Their ability to balance multiple responsibilities and still be able to achieve positive outcomes is a testament to their ability and determination, attributes the sector is committed to harnessing and employers are keen on developing in the workplace.
As we continue to explore and understand their experiences in developing our project over the coming months, we can start to challenge assertions and learn valuable lessons that can benefit all students and allow more to “choose life.”
Educators should build a classroom culture that values learning over compliance
5 practical ways to integrate AI into high school science
A new era for teachers as AI disrupts instruction
For more news on AI and assessments, visit eSN’s Digital Learning hub
In recent years, the rise of AI technologies and the increasing pressures placed on students have made academic dishonesty a growing concern. Students, especially in the middle and high school years, have more opportunities than ever to cheat using AI tools, such as writing assistants or even text generators. While AI itself isn’t inherently problematic, its use in cheating can hinder students’ learning and development.
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Math is a fundamental part of K-12 education, but students often face significant challenges in mastering increasingly challenging math concepts.
Throughout my education, I have always been frustrated by busy work–the kind of homework that felt like an obligatory exercise rather than a meaningful learning experience.
During the pandemic, thousands of school systems used emergency relief aid to buy laptops, Chromebooks, and other digital devices for students to use in remote learning.
Education today looks dramatically different from classrooms of just a decade ago. Interactive technologies and multimedia tools now replace traditional textbooks and lectures, creating more dynamic and engaging learning environments.
There is significant evidence of the connection between physical movement and learning. Some colleges and universities encourage using standing or treadmill desks while studying, as well as taking breaks to exercise.
This story was originally published by Chalkbeat. Sign up for their newsletters at ckbe.at/newsletters. In recent weeks, we’ve seen federal and state governments issue stop-work orders, withdraw contracts, and terminate…
English/language arts and science teachers were almost twice as likely to say they use AI tools compared to math teachers or elementary teachers of all subjects, according to a February 2025 survey from the RAND Corporation.
Anecdotally, higher education practitioners frequently share challenges and changes with today’s college students, but how unique are the incoming learners of the Class of 2029?
A February report published by the American Council on Education and the Higher Education Research Institute at the University of California, Los Angeles, found the incoming class of college students is more diverse than past classes in terms of race, sexuality and socioeconomic standing.
According to the CIRP Freshman Survey 2024, some demographic groups are less likely to say they’re confident in their academic abilities and that they encounter mental health struggles, highlighting ongoing need to support students with their personal and academic development in higher education.
“This report gives institutional leaders a clear view of today’s first-year students—their backgrounds, aspirations, and challenges—so they can better support learner success,” said Hironao Okahana, vice president and executive director of ACE’s Education Futures Lab, in a February press release. “Centering student experiences in higher education policy and practice is essential, and these findings help colleges and universities create environments where all students can thrive.”
Methodology
The survey, conducted between April 14 and Oct. 10, 2024, includes data from 24,367 incoming students across 55 colleges and universities.
Demographics: Over half of respondents (50.8 percent) identify as white, but significant portions are students of color, including more than one race (14.8 percent), Asian and Pacific Islander (14.6 percent), Hispanic or Latino (11.0 percent), or Black and African American (7.7 percent). Around 1 percent of respondents are American Indian or Alaska Native.
Nearly 10 percent of surveyed students reported English was not their primary language, and almost half of those learners are U.S. citizens.
A majority of respondents indicated they are heterosexual (82.3 percent), but the next-greatest share identify as bisexual (8.5 percent).
Nineteen percent of respondents were classified as low-income, defined in this study as having a family income of less than $60,000. First-generation students (those whose parents or guardians had no college experience) made up 12.4 percent of all students and one-third of the low-income group.
Eight percent of respondents were military-affiliated, and these learners made up 3 percent of the low-income group.
College prep: Nearly all students took three years of math in high school, but those from higher-income backgrounds were more likely to have completed advanced mathematics courses and Advanced Placement courses.
Women (66.8 percent) were less likely than men to see themselves as having strong academic ability, compared to their male peers (75.8 percent) and those who indicated another gender identity (72.3 percent). Similarly, female students were less likely to say they have above-average intellect, compared to men and others.
Despite that lack of self-confidence, women were more likely to report earning A’s in high school (78 percent) compared to men (72 percent) and other gender minorities (72 percent). Women and nonbinary students were also more likely to say they felt challenged by their coursework frequently (34.9 percent and 36.2 percent, respectively).
Over half of students studied at least six hours per week, but first-generation students were less likely to study for six hours per week, compared to their continuing-generation peers. First-generation college students were also slightly more likely to work for pay at least six hours per week at 41.3 percent versus 38.6 percent.
Around one-third of students socialized with their friends for at least six hours per week, on trend with national data that suggests Gen Z spends less time with friends compared to previous generations.
Personal struggles: Mental health concerns have risen among young people nationally, and many incoming college students indicate feelings of being overwhelmed or depressed. Nonbinary students were most likely to report feeling anxious, stressed or depressed, and women were slightly more likely than men to share mental health concerns.
“When asked how they compare with their peers on emotional health, men showed the most confidence; 48.5 percent rated themselves as above average or in the top 10 percent,” according to the report. “By contrast, only 35.2 percent of women and just 16.6 percent of students who identified outside of the gender binary rated themselves as above average or in the top 10 percent.”
Financial stress continues to weigh on students, with over half (56.4 percent) expressing some or major concern about paying for college. Latino (81.4 percent) and Black students (69.6 percent) were more likely to say this was true. Sixty percent of Latino students, over half of American Indian or Alaska Native, and half of Black students utilize Pell Grants to fund their education, and each of these groups also relied on work-study funding for their education costs at higher rates than their peers.
However, many students believe in the economic value of a college education, despite the financial barriers to access.
Politics: For the first time, the survey asked students if they considered state policies and legislation to be important to their college decision. One-third of men and almost 40 percent of women considered politics and legislation to be at least somewhat important of where to go to college, compared to 56 percent of their nonbinary peers. LGBTQ students (48 percent) also weighed this factor as important more than their peers.
The Class of 2029 is also civically engaged, with one-quarter of respondents indicating that they frequently or occasionally have demonstrated for a cause and one-third of respondents having publicly communicate their opinion about a cause. LGBTQ students were more likely to agree with these statements.
Military-affiliated students also reported high levels of community engagement, such as volunteering and voting.
Across the U.S., diversity, equity and inclusion work has become more controversial, but respondents still indicate a care for social equity. A majority of college students believe racial discrimination is still a major problem in the U.S., with students of color more likely than their white peers to share this opinion. Many students expressed an interest in correcting social inequalities and gender equity.
The Effect of Employer Understanding and Engagement on Non-Degree Credentials Report
Home >The Effect of Employer Understanding and Engagement on Non-Degree Credentials
HoMore than 500 employers share their perceptions
As the workforce evolves, many employers are considering the relevance and use of alternative credentials for upskilling or reskilling employees. This reimagining of workforce education provides an opportunity for higher ed leaders to partner with employers on microcredential programs that drive a funnel of enrollments.
Collegis teamed up with UPCEA to survey more than 500 employers about their perceptions of microcredentials and interest in partnering with colleges and universities on these non-degree programs.
Download the report to receive insights on:
What incentivizes employers to work with higher ed institutions
Employer valuation of alternative credentials
Employer use of alternative credentials in lieu of degrees in the hiring process
Facing challenges in enrollment, retention, or tech integration? Seeking growth in new markets? Our strategic insights pave a clear path for overcoming obstacles and driving success in higher education.
Unlock the transformative potential within your institution – partner with us to turn today’s roadblocks into tomorrow’s achievements. Let’s chat.
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These aren’t just random comments—they’re real voices from our latest research, and they stopped me cold.
For the past three years, RNL and ZeeMee have been diving deep into the emotional landscape of college planning. Our latest pulse survey (our third round!) reached over 2,600 high school seniors through the ZeeMee app, and their responses about safety concerns left me genuinely shaken.
Last year, we added a crucial question: we asked students who expressed worry about their safety in college to tell us, in their own words, what specifically scared them. Their candid responses paint a vivid— and sometimes heartbreaking—picture of what’s keeping our future college students up at night.
Here’s what they told us, unfiltered and unvarnished.
Understanding college safety concerns
Every night, a high school senior lies awake somewhere in America, staring at their college acceptance letter. But instead of dreaming about new friends and future possibilities, they’re wrestling with darker questions: “Will I be safe there? Will I belong? Will someone hurt me because of who I am?”
These aren’t just passing worries. They’re the heavy weight on students’ hearts as they contemplate their next big step. Through hundreds of candid conversations with students, we’ve uncovered the raw, unfiltered truth about what keeps them up at night. Their voices—brave, vulnerable, and achingly honest—paint a picture of what safety means to Generation Z and why traditional campus security measures are just the beginning of what they need to feel truly secure.
After analyzing hundreds of student comments about their safety concerns, 10 clear themes emerged, revealing how identity, background, and lived experience shape their fears. Understanding these concerns is crucial for colleges aiming to create safer, more supportive environments.
1. Personal safety and physical harm
Across all groups, students expressed anxiety about their physical safety on campus and in surrounding areas. Random attacks, mugging, and the general unpredictability of urban environments were frequent concerns.
“I’m worried about approximate safety, like the area’s crime rate or state. There’s always going to be dangers.” – First-Generation Male
“Being alone at night or generally in an open area with few people.” – First-Generation Female
Takeaway for institutions:
Provide real-time crime alerts and transparent reporting about campus safety statistics.
Partner with local authorities to increase security presence around campus.
Encourage students to use campus safety apps for safe travel between locations.
2. Sexual assault and gender-based violence
Female and non-binary students, regardless of generation status, are consistently worried about sexual assault, harassment, and gender-based violence. Parties, walking alone at night, and navigating unfamiliar environments amplified these fears.
“Rape culture is real. Parties can be dangerous, and not knowing who to trust makes it worse.” – Continuing-Generation Female
“I’m suicidal and afraid of being raped.” – First-Generation Non-Binary
Takeaway for institutions:
Expand bystander intervention training for all students.
Ensure that Title IX resources and reporting processes are well-publicized and easily accessible.
Provide self-defense classes and safe-ride programs for students traveling after dark.
3. Safety in new and urban environments
Moving to a new city or a high-crime area was a significant concern, particularly among first-generation students unfamiliar with city living.
“The area of the college I chose is notoriously dangerous.” – Continuing-Generation Female
“Since I’m out of state, I won’t know who to trust, especially in a big city.” – First-Generation Female
Takeaway for institutions:
Offer city orientation programs to help students identify safe routes, neighborhoods, and resources.
Highlight partnerships with local authorities and emergency services.
Make campus safety maps available, showing emergency call boxes and security patrol zones.
4. Racial and ethnic discrimination
Concerns about racism, hate crimes, and bias were prominent among students of color, especially first-generation and male students. Black, Muslim, and international students frequently mentioned fears of being targeted because of their identity.
“Since I’m African, racism and all that.” – First-Generation Male
“I’m a Black Muslim woman. Being assaulted, being hate-crimed, Islamophobia.” – First-Generation Female
Takeaway for institutions:
Create visible reporting channels for bias-related incidents.
Provide diversity and inclusion training for campus staff and students.
Ensure campus police and security are trained in cultural sensitivity.
5. Isolation and being alone
Being away from family and trusted support systems was a significant source of anxiety, especially for first-generation students. Women were more likely to express concerns about being alone while navigating new environments.
“I would be alone away from home. Just knowing that anything could happen and I wouldn’t have that support system to call on.” – First-Generation Female
“I’ve never lived away from home and don’t know if I’m ready to make safe decisions all the time.” – Continuing-Generation Male
Takeaway for institutions:
Establish peer mentorship programs to help new students build connections.
Promote campus counseling services, emphasizing their accessibility.
Encourage students to join student organizations for community-building.
6. Campus safety and security measures
Many students, regardless of gender or generation status, questioned whether campus safety protocols were robust enough to protect them.
“What if someone sneaks onto campus or tries to harm me?” – First-Generation Female
“Sometimes the safety measures that are there aren’t enough.” – Continuing-Generation Male
Takeaway for institutions:
Regularly assess and update campus security protocols.
Provide students with clear information about emergency procedures.
Ensure dormitories and common areas have secure access systems.
7. Substance use and peer pressure
Students were wary of the prevalence of drugs and alcohol on campus, especially in social settings where peer pressure could lead to unsafe situations.
“Narcotics float around campus daily, causing self-harm to other students.” – Continuing-Generation Male
“I’ve heard some college guys spike drinks, and it isn’t safe to go places alone.” – First-Generation Female
Takeaway for institutions:
Promote alcohol and drug education programs during orientation and throughout the year.
Partner with student organizations to create substance-free social events.
Ensure campus safety staff are trained to handle substance-related emergencies.
8. Mental health and well-being
Many students expressed worries about managing their mental health while adjusting to college life, especially those from first-generation backgrounds.
“I struggle with anxiety, and being in unpredictable places worries me.” – First-Generation Female
“Just any fighting or being depressed.” – Continuing-Generation Male
Takeaway for institutions:
Expand mental health resources, including counseling and peer support groups.
Train faculty and staff to recognize signs of mental health struggles.
Promote mindfulness and stress-relief programs on campus.
9. LGBTQ+ safety and acceptance
LGBTQ+ students are worried about harassment, discrimination, and feeling unsafe in gendered spaces.
“I’m trans and nowhere really feels safe to be trans.” – First-Generation Non-Binary
“I look like a cis male even though I am AFAB. I’m worried about my safety using the women’s bathroom.” – Continuing-Generation Non-Binary
Takeaway for institutions:
Ensure that gender-neutral restrooms are available across campus.
Promote LGBTQ+ resource centers and support groups.
Train campus staff on LGBTQ+ inclusivity and safety.
10. Gun violence and mass shootings
With the rise in school shootings, concerns about gun violence were prevalent across all demographics.
“The reality of increasing school shootings really scares me.” – First-Generation Female
“How easily accessible and concealable guns are.” – Continuing-Generation Male
Takeaway for institutions:
Conduct regular active shooter drills and safety trainings.
Ensure campus police are equipped to handle potential threats.
Promote anonymous reporting systems for suspicious activity.
Building safer campuses: Where do we go from here?
While each student’s experience is unique, the themes that emerge highlight common anxieties that colleges and universities must address. Institutions can make campuses feel safer by:
Improving transparency: Regularly update students on campus safety protocols and crime statistics.
Strengthening support systems: Expand counseling, mentorship, and peer support programs.
Enhancing security: Invest in access-controlled dorms, safe-ride programs, and emergency call boxes.
Promoting inclusivity: Ensure students from marginalized communities feel protected and respected.
Empowering students: Provide self-defense classes, bystander training, and safety resources.
Behind every statistic in this report is a student’s story – a first-generation student wondering if they’ll make it home safely from their late-night library sessions, a transgender student searching for a bathroom where they won’t be harassed, a young woman calculating the safest route back to her dorm. Their fears are real, their concerns valid, and their hopes for a safe campus environment are deeply personal.
The path forward isn’t just about adding more security cameras or emergency phones, though those matter. It’s about creating spaces where every student can exhale fully, knowing they’re physically safe and emotionally secure. Where belonging isn’t just a buzzword in a campus brochure but a lived experience. Safety means being free to focus on learning, growing, and becoming—without constantly looking over your shoulder.
This isn’t just a challenge for institutions—it’s a sacred responsibility. Because when we promise students a college education, we promise them a chance to transform their lives. And that transformation can only happen when they feel truly safe being themselves. The students have spoken. They’ve shared their fears, hopes, and dreams for safer campuses. Now it’s our turn to listen—and, more importantly, to act.
Read Enrollment and the Emotional Well-Being of Prospective Students
RNL and ZeeMee surveyed 8,600 12th-grade students to understand their anxieties and worries of students during the college search process. Download your free copy to learn:
The greatest challenges for 12th graders about the college planning process
The barriers keeping students from applying to college
The social fears of college that keep prospective students up at night
The top safety concerns of students
What excites and encourages students about the college journey
How students describe these anxieties, stresses, and fears in their own words
In today’s digital-first world, higher education institutions are increasingly turning to digital marketing to educate, engage, enroll, and retain students. However, one of the key challenges that the campus decision-makers face is understanding the potential costs associated with digital marketing and how to effectively budget for growth.
As someone deeply immersed in the world of digital strategy, I often find myself having the same conversation with campus leaders: how do we set realistic expectations about what it really costs to do effective digital marketing? And more importantly, how do we directly link those costs with your institution’s growth objectives? In this blog, I will highlight the key data-driven strategies for assessing ROI and how these strategies inform a strategic budget plan that strengthens your institution’s overall portfolio and drives sustainable growth.
The importance of setting realistic expectations
Success in higher education landscape, particularly when managing a large portfolio, is driven by a disciplined, metrics-oriented approach. From my experience, the institutions that excel are those that rely on crisp numbers, rigorously evaluate their plans ahead of time, and understand the value of projections and estimations. By leveraging detailed forecasts and aligning resources accordingly, we can navigate the complexities of enrollment growth with precision and confidence, always mindful that incremental progress, evaluated at every stage, is key to achieving long-term goals.
Setting expectations means recognizing that significant results take time and careful planning. This translates to setting realistic growth expectations based on an understanding that reaching your enrollment goals will take multiple academic terms. When I am collaborating with our partners, we adopt a structured five year growth trajectory where Year 1 serves as the “foundational” phase, establishing the core infrastructure and strategic alignment. Year 2 is focused on “scaling,” optimizing initial investments to drive measurable growth. Years 3 and beyond are dedicated to “sustained value creation,” with a continuous focus on refining processes and maximizing returns through ongoing optimization and strategic enhancements. This phased approach allows for calculated risk-taking and ensures a clear path to long-term, scalable success.
Once we’ve set realistic expectations for our digital strategy, it’s crucial to ensure that every tactic -whether paid digital marketing, SEO, or creative content, all work together seamlessly to achieve your goals. These elements don’t function in isolation; rather, they complement each other to drive greater visibility, engagement, and, ultimately, enrollments. A well-rounded strategy that integrates SEO to boost discoverability, paid digital marketing for targeted reach, and compelling content to engage prospective students will create a strong foundation for success. By understanding how these components interrelate, you’ll be better equipped to assess their effectiveness and make data-driven adjustments as needed.
From here, let’s dive into how digital strategy translates into budget planning and ROI. Understanding the interconnectedness of these key elements will help you allocate resources more efficiently and set a clear path for measuring the success of your investments.
Connecting strategy to ROI and crafting a strategic budget plan for growth
The connection between strategy and ROI is grounded in the ability to align your digital marketing efforts with measurable outcomes, and it all starts with the establishment of clear and precise enrollment goals. Prioritizing top programs ensures that marketing resources are directed toward the areas with the highest demand or growth potential, improving overall program performance. The right channel mix is crucial to reaching the right audience, maximizing visibility, and efficiently converting interest into applications. Monitoring data and optimizing it in real-time ensures that marketing efforts are continuously adjusted for maximum effectiveness, enhancing the likelihood of meeting targets and improving ROI. Finally, effective allocation based on application timing, seasonality projections, and market revisions allows for strategic adjustments in campaigns to account for fluctuating demands, ensuring marketing spend is optimized throughout the enrollment cycle. Collectively, these elements create a robust framework for maximizing ROI, ensuring that marketing investments lead to increased applications, conversions, and, ultimately, student enrollment.
How do you craft a budget that supports your growth goals? Whether you are the decision-making authority or a decision influencer, here are the essential steps to craft a budget plan that aligns with your institution’s growth objectives and maximizes your enrollments:
1. Define your enrollment goals in detail
When you think of marketing costs, what comes to mind first? How much will it cost to meet your enrollment goals, right? So, your first step in planning a budget is to have your overall Enrollment goal (and, for graduate or online programs, a goal for every program) in front of you. With the goal (or program-level goals) in hand, determine what that means in terms of percentage growth from the current state. You may also have subsidiary goals like enhancing brand awareness, building more brand equity, or engaging alumni. If these are going to be part of your plan, they should also have tangible goals for what you are trying to do. Defining your enrollment goals helps you allocate your budget accordingly and measure ROI effectively.
STRATEGY TIP
Develop a “Goal Mapping” Scenario or you can say a Reverse Funnel (for each program). After you set enrollment goals (for the year or the term) you then need to understand the lead to enroll ratio. This will help you work backwards to determine how many accepted apps/admits will be needed, how many completed apps, how many submitted apps, and finally how many qualified leads will be needed. Based on the program category, dig deeper into what the Cost per Leads (CPL’s) are, based on industry benchmarks. That will help you calculate the estimated ad spend needed to generate those qualified leads.
A note on program-level goals: If you don’t have program-level enrollment goals for your online and graduate programs, finalize those as soon as possible. Until then, focus marketing on building brand awareness. It is likely that people in your own backyard could be less familiar with your program than you may think they are. Brand advertising will ensure that awareness rises so that when you have your program goals, you can build your campaigns on a higher level of familiarity with your institution. However, given that Google reports that 75 percent of graduate and online program searches don’t include an institution name, remember that branding alone will not be enough to fill your classes.
Institutional example: When we began work with one of our partners nearly two years ago, they had not established program-level goals. So, in year one, we focused the largest portion of the budget on institutional awareness, with mini-campaigns focused on specific programs of importance to the institution. By the beginning of the second year, the institution had set program-level goals based on a greater understanding of market conditions. At that point, we began transitioning our campaigns to focus (ultimately 80 percent of the budget) on the programs with the “mini campaign” focused on continuing the brand equity efforts.
2. Prioritize your programs
It is highly unlikely that most institutions can spend marketing dollars on every program they offer. This means that in order to maximize the ROI of your marketing budget, you must prioritize your programs. But how? Take a data-driven approach, prioritizing programs for which you a) know there is market demand both among students and employers, and b) understand the competitor environment. These are the “cash cows” that will demonstrate the best ROI on your marketing spend and support the programs that, while not demonstrating significant market demand, are critical to the institutional mission.
STRATEGY TIP
Spreading a $100K marketing budget across 15 -20 programs will only dilute the ad spend, by spreading it too thin. Instead, identify the top 5-7 programs that have the greatest market demand and focus on them. Note that sometimes, the programs that seem most in need of a “marketing boost”, really aren’t. They are struggling because their market demand situation is not what it once was.
Institutional example: A partner institution recently commissioned RNL to conduct a Program Prioritization and Positioning study focused on their current program mix. The goal was to take a data-driven deep dive into 12 programs vying for marketing dollars, with a focus on understanding student demand and employer needs in the region. The results indicated that while one of the programs they had planned to prioritize came out on top, two others that they hadn’t been planning to focus on also demonstrated strong demand, and one of the programs that they had questioned was confirmed as having weak local market demand.
3. Determine your channel strategy
Once you have prioritized your programs for marketing ROI, setting your channel strategy is pivotal. Personas (at the graduate and online levels developed for each program) dictate the channels on which you should focus. You don’t want (or need) to be present on every single channel just for the sake of “eyeballs.” Be mindful of the budget and how best to use it in order to maximize return, which can only be accomplished if you apply the personas that will inform you where your target student spend their “digital time.” So, for example, not every program may benefit from marketing on LinkedIn. Since it is expensive with a $10 minimum ad spend, a persona-based approach may indicate that other platforms are a much better match. But you can only do this if you know the characteristics of your audience, and that comes from the program personas.
STRATEGY TIP
The critical element in increasing marketing ROI is to engage the right students at the right time on the right channel, without spreading your budget too thin. In contrast, being too invested in any single channel exclusively or too long is also almost always the wrong strategy. There is always a point of diminishing returns as students cycle to different platforms, and you want to be sure to know where to go next before you approach that point by being able to tap into the next new thing.
Institutional example: One of our prestigious campus partners was struggling with recent market shifts that resulted in an overall decline in applications. We dug into market and performance data to help them prioritize programs that had the highest lead-to-enroll ratios, lowest cost per acquisition, and good search volume with an eye to increasing marketing ROI and overall success. This approach not only helped regain their momentum at the top of the funnel but also generated strong conversion volume that exceeded goals and sustainably reduced cost per conversion. These changes benefited not only the marketing operation but were also felt by the call center, and further down the funnel where we saw an increase in applications.
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4. Analyze data regularly and optimize with agility
If (quality) content is king, data is queen! Sustained growth can only occur when data and insights are continuously incorporated into strategy. Analyzing performance data is crucial to understanding which programs and channels are yielding the largest numbers of applications and enrollments and, hence, generating the best return on ad spend (ROAS). This type of analysis allows for a data-driven approach to strategic pivots on how the marketing budget is allocated to ensure the highest ROI (or ROAS) across channels and the program portfolio. As the cost of marketing has risen, so has the need for marketers to make an effective case to senior leadership for additional marketing dollars. You can only do this if you can demonstrate that you are the best possible stewards of current resources.
STRATEGY TIP
As you continue to increase your campaign efficiency and success with the focus on ROI, your cost per lead will gradually start to go down – on average by 5 – 10 percent in year 2 and beyond. So, campaigns can generate more qualified leads efficiently over the years (for the same cost), thereby maximizing the return on your ad spend (ROAS). This helps you not just grow but also helps in building forecasts and projections for growth compounded over several years – and it also provides a strong ROI-driven basis for any requests you may need to make for additional funds elsewhere.
A note on analytics platforms: The fact that resources have become increasingly scarce at the same time as marketing costs have skyrocketed has resulted, out of necessity, in more sophisticated tracking of ROI. If your internal systems are set up in the correct manner (or if you are working with a strategic partner like RNL) every lead can be tracked to its source, thereby allowing for the assessment of just how effectively each marketing dollar has been used.
Institutional example: A prestigious campus partner was having challenges with converting leads to applications and enrollments. We reviewed their full-funnel data (compete with attribution percentages) and realized something wasn’t working. The top of the funnel was healthy, with good lead volume. However, down the funnel we saw that a disproportionate number of leads were not converting to apps and enrollments. As a result of the review and data analysis, we made a bold strategic pivot to shift significant budget allocations to the channel (Google search) that we could see was producing the greatest numbers of applications and enrollments. Without the data, solving the challenge would have been impossible. With the data, it was easy. Since we made this change, applications, and enrollments have consistently increased each academic period.
Making sure that the top of the funnel strategy is guided by down funnel numbers is the KEY! Effective strategy must evolve through ongoing optimizations with thoughtful placements across diverse media platforms that are informed by performance data. Remember that the path to enrollment is rarely linear and an integrated media strategy allows you to provide a personalized message in the right place at the right time.
5. Understand and account for seasonality/application timings/expansion
Another aspect of the dynamic nature of the marketing process relates to the seasonality of lead flow – and subsequent enrollment. This requires flexibility to adjust your strategies based on real-time performance data collected throughout the year. For any program or institution, there are times of the year during which more or fewer leads are generated. Fully understanding these trends takes time; you can make preliminary judgments on when the lead volume is highest and lowest within one year, but multiple years will allow for greater certainty. As you build your capacity to track lead generation – and conversion throughout the funnel – by program and source – you can create visualizations that map these factors by month. They can be used to build monthly budget allocations like those presented below.
Institutional example: For one campus partner we used the annual performance data in an innovative way. Our data insights indicated that there was more market share to capture, by having the program leverage low cost per conversion at the top of the funnel at certain points in the year, and low cost per acquisition at the bottom at other points of the year. There was time to scale up both applications and enrollments. We developed a forecast plan to address the potential areas of opportunity, calculated the cost, and pitched it to the partner. Once approved, we moved with agility, and implemented additional ad spend on the top champion programs and frontloaded the budgets for the academic periods yielding the highest number of applicants and enrollments. With this, we were not only able to meet the qualified lead goal but also exceeded the enrollments by 19% for the following academic period.
The lifetime value of the student
As you budget for growth, it’s crucial to consider the lifetime value (LTV) of a student. LTV refers to the total revenue a student generates throughout their academic journey and beyond. This value encompasses tuition fees, ancillary revenues (like housing and meal plans), alumni donations, and increasingly in our era lifelong learning opportunities.
Talk with our digital and enrollment experts
We’re to help you find the right digital marketing and recruitment strategies. Let’s set up a time to talk.
Personal life events impact students’ ability to meet academic expectations, which can result in academic dismissal, according to new research.
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Around 40 million Americans have some college credit but no credential. While some of these students left higher education voluntarily, others left involuntarily due to academic dismissal, or repeated low academic achievement.
Recently published research from a Texas A&M University, San Antonio, faculty member seeks to understand how students who experienced academic dismissal fared and how institutions can support these learners as they return to college.
Author Ripsimé K. Bledsoe found a majority of learners experienced a major life event that contributed to their academic shortfall, including loss of a loved one or illness of self or others. Students who have returned to college after dismissal demonstrated greater self-awareness, help-seeking behaviors and understanding of how to achieve success.
The background: While students stop out for a variety of reasons—with recent studies pointing to the high costs of higher education as a major driver—academic challenges are a common factor. At many colleges, students whose cumulative grade point average falls below 2.0 are placed on academic probation, followed by academic dismissal if they make insufficient academic progress.
Previous research shows a gap in creating a model of academic dismissal reinstatement, one that has created challenges for institutions who want to assess readmission policies or create programs to address the issue, according to the report.
The present study uses community college student survey and interview data to understand the factors that influenced them to return to college and what assisted in this process.
Methodology
All students who participated in the study had left a two- or four-year college due to academic dismissal; re-enrolled at a large, urban community college; and were taking a Strategies for Student Success course. The survey includes 171 respondents from 13 course sections, and researchers conducted semistructured interviews with 11 of the respondents. Data was collected in fall 2018.
Students say: The survey results demonstrated that academic readiness from high school did not directly predict success in college, as a majority of students took key college preparatory coursework in high school, including AP classes or Algebra 2 or higher, and only 40 percent took developmental courses in college.
Further, almost half of students were “downward transfers,” with 45 percent admitted to a four-year college, and 41 percent attended a four-year institution at some point. Around 75 percent of students had enrolled in college within three months of completing high school or a GED, and half of respondents passed some type of first-year seminar.
The greatest share of students on academic dismissal (43 percent) appealed to return immediately after being placed on dismissal. One-third returned a year later or more time.
Two-thirds (67 percent) of dismissed students said a life-changing event was the strongest reason their grades dropped, including the death of someone close to them (26 percent), sickness (24 percent), the birth of a child (17 percent), moving away from home (11 percent), involvement in a violent experience (8 percent), loss of a job (7 percent) or spousal problems (6 percent).
Put in practice: In interviews, researchers identified five factors that affected students’ dismissal and could, conversely, impact academic momentum.
College readiness. For some students, transitioning to college contributed to their dismissal because the environment was more challenging and less structured. To combat this upon their return, students sought more structure and community to ensure academic achievement, including investing in study skills, note taking, time management and self-monitoring.
A critical incident. While many learners experienced dismissal following a challenging experience in their lives, academic dismissal provided a turning point, particularly for learners who spent their time away from college working, to reassess their goals and ambitions. The institution where study participants attended required learners to reflect on their experiences prior to re-enrolling, which also helped students’ self-evaluation. “Consequently, institutions with automatic reinstatement, loose structuring, or no policies at all, can potentially rob students of the critical impact of academic dismissal and an appeal process,” according to the report.
Effective teaching. Students said faculty interactions and support was one of the most important factors of success in the classroom upon their return. Faculty who created an atmosphere for active learning and participation were more engaging and effective. Students also identified their own learning strategies, including metacognition and self-regulation, as previous barriers to success and now a focus area.
Academic resilience. Learners who returned had motivational attributes including a strong growth mindset, clear goals, self-determination and sense of personal responsibility. Students also demonstrated resilience when they faced setbacks and found solutions for the obstacles in their way, including turning to peers, tutors or faculty members.
Supportive guidance. All participants in the study participated in specialized advising to guide them through the appeal process as well as help around course choices, loads and majors. These experiences were relational, not transactional, and helped affirm students’ help-seeking behaviors in positive ways, mitigating students’ feelings of confusion or like they must navigate higher ed on their own.
So what? While this study provides characteristics of students returning from academic dismissal, there is a need for more data around probation, time away after dismissal or forced withdrawals versus voluntary departure, according to the report.
College and university leaders should also consider their appeal process to create greater connections between students and staff or faculty, rather than an automatic reinstatement policy or a loose policy.
“Formulating a well-crafted, institution-specific policy provides a meaningful milestone for students to stop, seek support, and reassess,” Bledsoe wrote.
The study does not advocate for dismissal programs but does ask institutional leaders to create policies with more awareness of the different factors that impact academic success and to tie dismissal to support systems.
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CORRIGAN: Is there anything else you’d like to share about reading, teaching, or Reading Wide Awake that I haven’t asked you?
SHANNON: I’ll start here. Reading Wide Awake examines reading as flexible practices of personal and social agency necessary for the continuous remaking of ourselves and democracy in and across changing times and contexts. By telling stories of my reading social objects (including printed texts) in everyday life, I invite readers to awaken to the ways these ‘texts’ work for and against their interests and the promises of democracy. By analyzing my reading experiences critically, I demonstrate how to take up these practices and why they are vital to acting in and on the world. I hope I wrote with some intelligence and humor.
This short book is organized according to paraphrased questions that people asked me across the first forty of my now fifty years as an educator: Why read? What is text? How do texts work? Where is meaning? Isn’t reading out of date? Can reading like this get me in trouble? Do regular people read like this? Fifteen years prior to this book, I offered a different structure in text, lies & videotape, a book about whose stories get told in and out of school. That text began with a reading of my junior high principal enforcing “school integrity” with a ping pong ball down my pant leg and a wooden paddle on my backside. My (our) reading practices are always in-the-making, and I’m only five years away from the next installment!
CORRIGAN: In Reading Wide Awake, you seem to use the words “read” and “reading” loosely and expansively—to mean not just looking at written texts but more broadly seeing, recognizing, understanding, or thinking about the world. I’m wondering, how do you define “reading” and why use the word “reading” instead of something broader like “thinking”?
SHANNON: Originally, my choice of the term reading was purely tactical. If seeing, recognizing, understanding, thinking, assessing, and acting in and about the world through the production of social things can be separated from the term reading, then they can be excluded from school curricula. If they are inseparable moments of reading, then they remain basic skills (See Herb Kohl’s pre-TikTok Basic Skills – 1982). My route to this realization maps my development as a critically pragmatic reader with a sociological imagination. That is, the choice stemmed from reading personal experiences (my problem?) and eventually recognizing that they are actually social issues produced and maintained through the texts of powerful discourses in and out of schools (K-20).
By the early 1970s when I was a history graduate student, Americans had been lied to about the Bay of Pigs, Tet Offensive, and bombing of Cambodia; two Kennedys, Malcolm X, Salvador Allende, Fred Hampton and Martin Luther King assassinations; the “collapse” of Students for a Democratic Society and the Black Panthers; and the Angela Davis and the Chicago 7 trials. Official and mainstream representations of these events across time and media led to Richard Nixon being elected and re-elected with an agenda to win the cold war militarily and to bring law and order back to American streets. I lost faith in the path I had chosen at the end of college to become a historian of societal outsiders, which I believed would help more people to develop their “sociological imaginations” (C. Wright Mills), overcoming the “repressive tolerance of a one-dimensional society” (Herbert Marcuse), and thus, freeing their minds to rationally pursue the truth (J. S. Mill). Although certainly necessary, more historically accurate information (reconstructed history books) about the neglected in society no longer seemed adequate. Rather I thought what would be vital, but lacking, was the habitual practice of accessing, interpreting, assessing, and acting upon daily information, artifacts, and events to secure the original promises of liberal democracy. To me, that practice was the act of reading which could be extended and spread through public schooling. I joined the Teacher Corp and set my sights on the first R.
Despite the economic, racial, cultural, and religious diversity among the families of my first class of kindergarten students, the school district supplied me with the DISTAR Language and Reading program and required me to “teach reading” by following the scripts in its teacher’s manual for a specified amount of time daily. The authors of DISTAR assumed that my students had little or no prior experience with reading, phonological or syntactic command of English, or interest in learning to read or in the world around them. They argued their approach was scientifically based. Lessons consisted of small groups articulating phonemes in unison with me. When those articulations were “mastered”, I was to point to manipulated letter symbols arranged randomly on a page in the teacher’s manual and groups were to produce the corresponding sounds (pretending that English has one-to-one letter to sound correspondence). When mastered, I was to point to a symbol to elicit the assigned sound from all, and then, run my finger to another symbol to “make a syllable or blend” as students slurred the first with second phoneme. Eventually, we all graduated to words, phrases, short sentences, and sentence strings (called stories).
All materials were black print on off white newsprint with no illustrations. To ensure that parents participated in these reading instructions, students were to bring home half-sheet “student copies” of the stories to demonstrate their mastery of reading. Standardization through teacher and student fidelity to the program assumptions and scripts were presented as the keys to success in reading, in school, and in life. There were no expected discussions of the meaning of the program’s texts or the practices encouraged in or outside of the classroom. When the students finished the last DISTAR lessons, they and I began the daily lessons supplied in commercially prepared reading materials, (called basals), following more loosely scripted lessons as we worked our way through anthologies, workbooks, worksheets, and criterion reference tests across grades 1 through 6. This defined learning “to read at school.”
Because the remainder of the kindergarten curriculum was not prescribed except by name of subjects, the students and I had time to discuss their lives outside of school, their interests, habits, family traditions, ideas about how the world works, media use (TV and radio)….Later, I came to recognize these discussions as examples of what William James meant by “pluralism:” there will always be different perspectives and interpretations of any idea, event or artifact – all work in some situations and none are superior in all. We used these talks and their surroundings to read their worlds to consider how people use symbols to make meaning and get things done. While emphasizing the “why” of reading, we engaged in the “how”, attending to salient features (color, size, position) in images and things and studying phonics by recognizing and using Sylvia Ashton Warner’s Key Words techniques (Zoo), examples from Septima Clark’s and Beatrice Robinson’s Freedom Schools (“What’s a good a word? Amendment”), local store signs (Red and White), and learning to recognize everyone’s printed name (from Abby to Zimbalist) posted on their cubbies and supply boxes. To varying degrees, all participated in what Allan Luke and Peter Freebody would later call the four-resource model of reading – code cracking, meaning making, determine use and effects of genre, and social analyses – without any of us knowing these labels.
I found willing confederates among the music, art, and gym teachers to help us study how sounds, images, and bodies can be used symbolically to represent our intentions to mean. We called this “reading”, and because I lived in the neighborhood and looped with many of these students through the primary grades (K-3), I had time to demonstrate how this reading blended with their family members’ reading outside of school. By our third year together, we had convinced our building administrator that DISTAR was not appropriate for our community; unfortunately, my fellow teachers chose to replace DISTAR with a single K-6 set of commercial reading materials (with significant amounts of promised free components and staff development promised by their publishers) for reading instruction at our school. That “other stuff” that we employed daily as reading, while not necessarily harmful, was considered “beside the point”. Those practices, you see, were not essentials in an elementary school curriculum…
I finished my four-year commitment to shepherd those students and families through the primary grades and enrolled at the University of Minnesota (then famous for its reading research program) to try to understand how my colleagues’ decision could make sense. The best outcome of that move was that I read my first-day schedule incorrectly, went to the wrong office, and met Kathleen (I’m married to Kathleen). Another outcome was that I began to develop an understanding of reading at school. My first course – History of Research on Reading – assigned titles such as The Psychology and Pedagogy of Reading (Huey, 1908), Reading as Reasoning (Thorndike, 1917), Remembering (Barlett 1932), Literature as Exploration (Rosenblatt, 1933)….These texts and my peers’ discussion of them taught me that my interpretation of reading was not wrong or beside the point because reading was information processing, not ever mastered or easily transferred among situations or tasks, colored by cultural attitudes and personal habits, and involved emotions as well as reason.
Buoyed with those insights, I used the intellectual tools I brought with me to class (Marxism/critical theory) and began to develop new ones (pragmatism – old, new, American and French – Richard Bernstein) to understand my experiences with past colleagues (and continued experiences in and around reading education over 40 years). Marxism directed me toward analyses of the social relations embedded in those commercially prepared basals. Critical theory honed my attention to how power was/is used in reading education (in at least the U. S.). The pragmatists pointed toward the language school personnel use to represent and reflect upon their interests and experiences while teaching reading, and then, to follow the consequences of their acting on those reflections. I concluded initially that three hegemonic discourses (science, business, and the state) speak through school personnel’s words and actions (Broken Promises, 1988). I’ve tracked the consequences of those discourses over time (e.g., Reading Against Democracy, 2007; Closer Readings of the Common Core, 2013; and Reading Poverty in America, 2014).*
You can read current consequences of the continued power of those three discourses in the recent struggles over the definitions of reading and reading instruction as it played out in the New York Times this spring – insisting reading is a psychological, not a set of social, cultural, and historical practices; treating reading instruction as a market and reading as human capital, not creative, contextualized, human endeavors; and mandating guidelines for schools and teachers to overcome social and economic inequalities, not social problems in need of collective democratic solutions.
For example, the New YorkTimes reported that the COVID pandemic resulted in a “reading crisis” across the country as systematic reading lessons moved online render the lessons to be parents’ responsibility (Jonathan Wolfe). Reflecting on his struggles with learning to read at school, the new mayor of New York City mandated that city teachers be “trained” to use phonics-based commercial reading programs to teach reading in order to overcome the crisis (Lola Fadulu). Ten days later, a Times reporter described how Columbia University professor Lucy Calkins “retreated” from meaning centered lesson to a more sound oriented position in her commercial materials (which occupies one quarter of the US market for reading education) (Dana Goldstein).
*I address a history of counter-discourses in The Struggle to Continue, 1990; Progressive Reading Instruction in America, 2017.
CORRIGAN: Throughout the middle chapters of the book you discuss reading specific types of social texts (like NPR and Google Maps), and you also present a more general theory of reading (regarding sociological competence, sociological imagination, pluralism, etc.). In other words, these chapters take up the somewhat traditional matters related to reading: texts, ideas, the life of the mind. But all of that appears bookended with two case studies from “real life,” a less traditional concern for reading: one case is about the fate of a canyon wilderness area and the other is about a dying town being revitalized and the questions are about what to do and what is being done in each situation that affects real lives of real people and environments. Through this bookending, the reading life gets anchored in the life of action—even activism—such that reading is not just about thinking and feeling but also about doing. Can you elaborate on that?
SHANNON: Bear with me…I find it not useful to consider ideas separately from actions because we must experiment to adapt to continuously changing physical and social environments. That need to adapt, to experiment, induces our ideas; not the other way around. Wide-awake reading is an array adaptation practices – ways for Americans to enhance our “self-evident” right to participate as peers with all others in the making of democratic social life. Perhaps, that is what could be meant by reading as activism – wide awake readers refuse to cede that right to others and exercise ‘intelligent action.’ I didn’t make this up – see quotes below – listed in chronological order, not the order of my ‘discovery’ of these authors (Marx, Foucault, Dewey, Emerson).
Emerson: Circles 1841
In nature every moment is new; the past is always swallowed and forgotten; the coming only is sacred. Nothing is secure but life, transition, the energizing spirit. No love can be bound by oath or covenant to secure it against a higher love. No truth so sublime but it may be trivial to-morrow in the light of new thoughts. People wish to be settled; only as far as they are unsettled is there any hope for them.
I am only an experimenter. Do not set the least value on what I do, or the least discredit on what I do not, as if I pretended to settle anything as true or false. I unsettle all things. No facts are to me sacred; none are profane; I simply experiment, an endless seeker, with no Past at my back.
Marx: Eleventh Thesis on Feuerbach, 1888
The philosophers have only interpreted the world in various ways; the point, however, is to change it.
Dewey: Democracy and Education (1916)
We can definitely foresee results only as we make careful scrutiny of present conditions, and the importance of the outcome supplies the motive for observations. The more adequate our observations, the more varied is the scene of conditions and obstructions that presents itself, and the more numerous are the alternatives between which choice may be made. In turn, the more numerous the recognized possibilities of the situation, or alternatives of action, the more meaning does the chosen activity possess, and the more flexibly controllable it is.
Foucault: “On the Genealogy of Ethics’ (1983)
My point is not that everything is bad, but that everything is dangerous, which is not exactly the same as bad. If everything is dangerous, then we always have something to do. So my position leads not to apathy but to a hyper- and pessimistic activism. I think that the ethico-political choice we have to make every day is to determine which is the main danger.
Human agency begins in the deep and critical reading of the present conditions in our attempts to adapt to continuously changing environments. Marx directs Emerson’s experimenters to collective action within their historical contexts, and toward equality; Dewey engages experimenters in intelligent actions to address social problems to move closer to the realization of the promises of democracy; and Foucault warns experimenters that consequences of all alternatives are dangerous, at least to some group(s), regardless of experimenters’ aims. He rejects cynicism and passivity, setting individual and collective daily agendas to decide and act on the main dangers.
CORRIGAN: In Reading Wide Awake, you connect reading to an embrace of such values as democracy, dissensus, difference, pluralism. The idea is that reading can enable and motivate readers to genuinely dialogue with those who are different and who hold different values, beliefs, opinions. But Reading Wide Awake came out in 2011, a few years before what appeared to me to be a remarkable intensification of conflict, fake news, and bad faith arguments in the United States—the Trump era. Has your hope for the possibilities of collaboration, dissensus, and dialogue changed since?
SHANNON: My short answer is “no.” If anything, the last decade has made me more committed to those values, and I thank you for considering that “reading wide awake” could serve as a tool in the on-going “real utopian project” of the making of democracy for these times. Many share your interpretation (although they vary in readings of the problem): Zolan Kanno-Youngs and Michael D. Shear, Sarah Vowell, Max Fisher.
Liberal democracy is not a thing or a template to be applied; rather, it is a method for identifying and solving the common problems of securing the rights of life and pursuit of happiness for all, across time and contexts. According to John Dewey, “The democratic faith in equality is the faith that each individual shall have the chance and opportunity to contribute whatever he is capable of contributing, and that the value of his contribution be decided by its place and function in the organized total of similar contributions: —not on the basis of prior status of any kind whatever.”
For the individual, democracy means having a share in directing the activities of the group – participatory parity; for the group, democracy demands the development and maintenance of social arrangements enabling the liberation of the potentials of each individual member. Those are unmet promises made in the second sentence of The Declaration of Independence. Democratic patriots are keepers of that faith, acting to ensure that this country lives up to those principles within and across its borders. I am a patriot.
Other patriots and I read the texts and contexts to name, resist, dismantle barriers to democratic possibilities and to develop and maintain social arrangements which would enable greater participatory party among all groups and individuals. Even among patriots, however, conflict is likely because we begin our searches for just social arrangements from differing historical positions, and therefore, while we share at least a rhetorical goal, our interests and strategies will differ necessarily. Chantel Mouffe (2018) argues “in a democratic polity, conflict and confrontation, far from being a sign of imperfection, indicate that democracy is alive and inhabited by pluralism.” What we patriots need then are ways to keep that agonism from becoming antagonism. Many imply that it might already be too late for dissensus – a process of identifying differences and locating these differences in relation to each other, leading to collective explanations of how people differ, where their differences come from, and whether they can live and work together with these differences. However, unless individuals and groups have given up entirely on democratic faith, I believe dissensus is possible and necessary to build coalitions among disparate groups to continue the search for and reality of democratic social arrangements.
If we engage in real utopian projects for liberal democracy within pluralistic societies, then patriots must engage in practices of dissensus to support others and ourselves as we sort through our repertoires of social discourses to find points of, at least temporary, agreement. Dissensus affords the possibility(ies) for coalitions to form around specific goals and strategies to act intelligently toward the promises of democracy. As Eric Olin Wright (2010) explained, these projects are utopian because we are thinking about alternatives that embody our deepest aspirations for a just society, and each is real because we continue to experiment with and deliberate within our associated ways of living as we struggle toward the just (and flexible) social arrangements across contexts and time. Reading wide awake can alert us to the ways power works through the “texts” of our lives, enabling us patriots to tame the harm caused by barriers to participatory parity, to erode those barriers through our actions, and to experiment toward just social arrangements. Keep the democratic faith!
CORRIGAN: Since you are on one hand a college professor and on the other hand a scholar who studies K12 education and a teacher who teaches (future) K12 teachers, it seems you have an unique view into both worlds: education in college and education before college. Traditionally and unfortunately, there has been, at least in my experience, little exchange of pedagogy across that line. But I think there are things we could learn from some cross pollination. So in that spirit, I’m curious if you might comment on what commonalities and what differences you see between what we ought to be teaching about reading before college compared to in college.
SHANNON: Most texts I encounter are institutionally produced to teach me who I am, what I should know, value, and do. Unfortunately for me, but certainly by design, they are intended to position me as a consumer, not a producer. Government, business, media news and entertainment, church, science, sports, and other institutions teach me not only to consume goods and services, but also, to swallow expert opinion, idealized representations of the past, and the spectacle of celebrity and success, as if their texts were representations of the way things are and should be. I am to receive from others and not create for myself and contribute with others; I am free to choose among, but not to determine, alternatives. These institutional texts leave little space for me to think outside their intended parameters or to imagine what they left unstated. Their intentions are not my personal problems alone; they are social issues affecting many if not all. These texts, most texts, intend to teach us that civic life is complex and boring, we’re not smart enough to understand or change it, and therefore, we should seek only comfort and security for ourselves and family. These lessons are dangerous for our individual and collective identities and agencies, and I believe, main dangers for the health of our pluralistic democracy.
Except for middle school/junior high, I’ve taught at every level from preschool to doctoral study. (I am afraid of tweens and early adolescents for reasons obvious to anyone who has personal knowledge of this age group.) Reading the texts of my teaching experiences tells me that schools participate in limiting the potential power of reading through decisions surrounding the social arrangements of school curricula and pedagogy. From my first encounter with official reading instruction as a teacher (and a student in the 50s) to the assigned reading list for the History of Reading Research which began my focused study of reading, to my assignment to teach a course on reading and teaching to 300 or more students each semester, schooling has undersold readings’ personal, social, and civic potential. The result, I fear, is that school teaches our students that they are consumers of social life, and not active, equal participants in its continuous making. So my comment to preK-25 teachers about reading is a question (an on-going inquiry really). How can we tame and erode the intentions behind school texts in order to disrupt the production of ‘sleepy’ readers, to develop the social arrangements of our classes, engaging all our students in reading wide awake; and to encourage participatory parity in the making of pluralistic democracies in and out of school?
My recommendation is to trust our students, to see them as interesting and interested, to arrange our courses and readings to enable participatory parity across the differences they bring to class, to seek real reasons for them to engage in dissensus, and to act on their new knowledge and convictions through the discourses we represent.
I’ll share one effort to address this question. During the decade before I retired, I worked with others to reorganize our university’s K-12 reading specialist certification coursework. We sought to add secondary discourses to our students’ repertoires so that they could choose to critique, tame, and erode the typical specialist habitus. Specialists are assigned officially to support students at any grade level who have been labeled as struggling to learn to read and write at school. By law and tradition, these public-school programs are typically organized around assumptions that during their cognitive development of the reading process to date, strugglers have failed to learn one or more code-breaking skills and/or mechanical strategies for extracting meaning from passages – that is their cognitive development of the reading process is incomplete for the demands of their schooling. Specialists are to repair these failures by diagnosing and remediating these problems, bringing students to mastery through scientifically-based reading instruction, and then, to send repaired students back to regular classes able to complete reading assignments. Often, specialists are taught to focus primarily on the how to read and to devote less or little attention to: why read; how texts work; why and how struggling students should assess texts’ intentions; or how struggling students make sense of (all types of) texts outside of school. If these typical reading specialist assumptions, practices, and absences brought the desired consequences, then perhaps, all these explicit and implicit lessons would be warranted. However, beyond the immediate contexts of those lessons, desired outcomes have been scarce – even by their gold standard measure, annual reading test scores. *
Our efforts were complicated by the accreditation processes legally and professionally required for all specialized certification courses. We could not just “do as we pleased.” We proposed our changes as a design experiment with the expected outcome of specialists with competence and imagination. We were approved with “some” concern from the state and some accolades from the profession. Our graduates would be competent (all would pass the state certification licensing exam for reading specialists and be recommended by practicing specialists based on a practicum experience) and imaginative (able to design and act upon social arrangements for learning to read that are not yet, but could be, if specialist focused on the roles for reading in the development of self and democracy). Our assumption for the experiment was that if the specialist could see themselves as reading agents – participants as peers with all others in the decisions of reading programs – they could demonstrate that agency for their students and negotiate/develop social arrangements in their classroom that immersed their students in participatory parity of its social life.
This is getting long and you’re probably now sorry you asked. I’ll be brief. We tripled our teaching workloads to develop three discourses for reading specialists: cognitive, socio-cultural, and political – creating three identity kits of how to speak, think, value and act accordingly across issues of pluralism, policy, scientific warrants, curriculum, and pedagogy. We arranged students in groups of at least three, encouraging the members to deliberate over meanings and likely consequences of their readings of the social things of reading specialists (e.g., cultural differences of experiences, ability grouping, technical reports, time scheduling, state mandates, book chapters, room arrangements, journal articles, pedagogical strategies, tests and assessment procedures, parents/guardians…). Whole class discussions became purposeful exercises of dissensus – always with obligation to move forward toward our state obligation to enter schools to demonstrate reading specialist competence (equipped with multiple discourses with which to read the intentions behind existing school texts), and then, to use our individual and collective imaginations to design, construct, and implement the social arrangements we thought most likely to support our first through eighth grade struggling students as wide-awake readers. From the first course to the tenth, university instructors and school supervisors worked to communicate to each cohort of university students that we expected them to be successful and we were there to support them.
Early in our efforts to remake the reading specialist courses, the students and the instructors decided that a museum was most likely to enable us to develop social arrangements that would afford struggling students the opportunity and support to develop wide awake reading. (There are ten museums on campus of various sizes and budgets.) Each university student cohort began its courses with severe doubts that such students were capable to produce exhibits individually and a museum collectively based solely on their readings and actions. Before the final imagination practicum, we worked collectively to develop our students’ language to discuss, if not believe, that a museum was possible. Doubling down on the university instructors’ belief that our (now) Teachers and their Curators could and would indeed engage actively in the inquiries and production, we scheduled a grand opening for the museum on the last day of practicum.
Following John Dewey’s (1938) notion that the realization of any ideal must be based on experience, Teachers organized practicums’ social arrangements to reduce, if not eliminate, barriers to each Curator’s participation as a peer in the design, construction, and presentation of multimodal museum exhibits on a central topic (e.g., habitats, transportation, weather). Prior to the practicum, neither Teachers nor Curators were experts concerning museums or the central topic, although each brought differing amounts of experience with each. They would learn both together. Teachers provided support for Curators as they read to become experts on the topic (“What do you know about . . . ? How do you know that? What would you like to learn about? Would you like help with that?”), and then, write and with the assistance of a resident community artist create multimodal texts to represent their new knowledge for the expected visitors to the museum (“What caught your interest in the museum we visited? How was it interesting? What would you like to write and show about your new knowledge? Would you like help with that?”).
Scores of family members, university personnel, and former participants visited the two-hour museum opening each year. We never had to defend our goals and methods to visitors, parents or Curators because our practice-based events (process and product) trumped the evidence-based practices that Curators (and their parents/guardians) experienced at school. Although the thick school folders that accompany Curators label them as autistic, behind, ELL, learning disabled, dyslexic, or ADHD, every Curator demonstrated her/his/their literate competence by producing and presenting (proudly) an exhibit situated prominently within the museum (two university classrooms and a connecting hallway). And every Teacher showed some signs of reading wide awake. Here’s an excerpt of Teacher Joshua’s final report on Curator Tim.
What does Tim need? It depends:
If you read his folder….
If you watch him during independent reading,…
If you sit next to him and listen to him read a book you picked for him….
But if you work with him on his model train, then….
The first three “ifs” suggest that Tim can’t read well enough to engage in inquiry, and therefore, he needs preliminary skill lessons before you start. The last one shows you that you don’t know Tim or his capabilities unless you let him participate (2014).
* Despite a century of reading research and billions of dollars invested annually in reading education, students from low income families (Carnoy & Rothstein, 2013)— confounded by race (Vigor, 2011), immigrant status (Swartz & Stiefel, 2011) and segregated location (Burdkick-Will et al., 2011)—continue to “struggle” with school literacy. Although some schools have made modest improvements (Rowan, 2011), the overall income achievement gap has increased by 40% since the Reagan Administration (Reardon, 2011).
CORRIGAN: You stress in Reading Wide Awake that you’re still learning how to read. So what have you learned since writing this book?
SHANNON: In 2017, Penn State offered the ARod-deal to all employees of a certain age and length of employment. We had lived in the Happy Valley since 1990. I qualified, took the year’s salary to not come back (the NY Yankees offered this deal to Alex Rodriguez to induce his retirement), and began to write an operetta entitled ‘Bourne in the USA’ (while trying vainly to read ‘flow offense’ during noon basketball games). I’m working on a third draft, learning how to read many genres of musical theater in front of and behind the curtain as well as popular music at the turn of the 19th century and symbols of American social, economic, intellectual, and political history between the depression of ’93 and the end of WWI. It continues to be a thrilling, and humbling experience. When I admit to others what I’m doing “these days”, they often ask: “How are you prepared?” “Who’s Bourne?” “Why now?” “What will Bruce say?”
I have played in a garage band since 1966 (The Root Beer Beaver), appeared in several musicals as a high school student (portraying a sailor in the South Pacific, a Jet, and Conrad Birdie), and maintained a dozen or so pages of decades-old notes on Randolph Bourne. I have formal training in neither music nor theater. When Kathleen and I visit theaters now, we are becoming “wide awake” to ways in which all involved work collectively to produce that play on that “stage” in these times to teach the audience who we are, what we should know and value, and what we should do. In State College, NYC and the Twin Cities, these lessons have changed our theatering experiences, making us attentive differently than my pre-Bourne afternoons and evenings.
I declare that I’m a playwright in the making who is sampling the melodies from popular songs of Bourne’s times, rewriting lyrics to “teach” audiences Bourne’s democracy faith, and drawing images of staging for each scene, both acts, and the whole play. This is shorthand for the new ways I’m reading: new technologies, musical notation, emotional effects of auditory, physical, and visual symbols, historical presentism, lyricism across time, and technical, kinesthetic, physical, and aesthetic practices and objects of musical theater. Keeps me busy.
I picked Bourne as a subject because his life offers remarkable examples of reading wide awake and the challenges of patriotism. Bourne was a social critic and essayist who died in 1918 at the age of 32. I “discovered” Bourne (and began my notes) while reading about John Dewey and the counter-hegemonic discourse of progressive education (unassigned, but necessary texts for that first course in the UMN doctoral program). Bourne was Dewey’s student at Columbia University and wrote two books on education (and another concerning youth culture). I reconnected with Bourne when I read Jeremy McCarter’s 2017 New Yorker piece “The Critic Who Refuted Trump’s World View, in 1916.” McCarter called Bourne, the “Anti-Trump” for Bourne’s essay “Trans-National America” (published in The Atlantic Monthly). Jennifer Ratner-Rosenhagen devoted three pages to that essay in her 2021 book American Intellectual History: A Very Short Introduction (Thomas Jefferson gets two pages and Dewey none in the 130 pages of prose). Between 1911 and 1918, Bourne wrote over 1400 essays that were published in regional and national magazines (e.g., Columbia Review, The Atlantic Monthly, The New Republic, The Masses, The Dial, Seven Arts).
In its current form, the operetta has two acts. I’ve structured the first around Bourne’s writing of his first national publication “The Handicapped by One of Their Own” (The Atlantic Monthly, 1914). The attending physician misused forceps during Bourne’s birth, changing the shape of his head and altering his breathing, voice, and hearing. At four, Bourne contracted spinal tuberculosis, which over three years curved his spine and limited his gate and height. The Atlantic publisher asked Bourne to write an autobiographical piece to explain his life “struggles.” That essay is often cited as a founding manifesto of the disability rights movement in America. It ends: “Do not take the world too seriously, nor let too many social conventions oppress you. Keep sweet your sense of humor, and above all do not let any morbid feelings of inferiority creep into your soul.”
Floyd Dell’s obituary for Bourne (1919) frames the second act, highlighting Bourne’s participation in the bohemian culture of Greenwich Village, his “Trans-National America” argument for cosmopolitanism over melting pot assimilation to adopted Anglo Saxon cultural expectations, and his vanguard leadership of the anti-war movement (See Twilight of Idols, 1917). In the latter, Bourne explained that Americans couldn’t “make the world safe for democracy” by suppressing it at home or through military force abroad. Bourne’s positions proved unpopular with business and the state, and Bourne died of the Spanish Flu penniless and sleeping on his fiancee’s divan. As Dell (1919) explained:
“There are few avenues of expression for protest, however sane and far-seeing, against the mood of a nation in arms; and one by one, most of these were closed to him as he went on speaking out his thought. It is one of the more subtly tragic aspects of his death, a misfortune not only to a fecund mind that needed free utterance, but to a country which is nearly starved for thought, that he should in these last years have been doomed to silence.”
Oh, and I anticipate Springsteen and E Street will play the opening bars of the overture…