Tag: University

  • Anatomy of a higher education merger – City St George’s, University of London

    Anatomy of a higher education merger – City St George’s, University of London

    Depending on how you look at it, mergers are either very common or very unusual in UK higher education.

    Dig deep enough into the annals of any institutional history and you will most likely find at some point that the institution as we know it today emerged from the combination or absorption of various nineteenth or twentieth-century mechanics institutes, colleges of teaching or technical colleges.

    But recent history of the sector has seen only a handful of mergers, most notably the merger of what was then Victoria University of Manchester and the University of Manchester Institute of Science and Technology (UMIST) in 2004, and the merger of the University of Glamorgan and University of Wales, Newport, to become the University of South Wales in 2013. More recently we’ve seen the merger of the Institute of Education into University College London, the merger of Writtle College with Anglia Ruskin University, recounted in detail on Wonkhe here, and the merger in 2024 of City, University of London and the medical school St George’s, University of London to create City St George’s, University of London.

    The mergers paradox

    Seen from the birds-eye view of Whitehall the relative recent paucity of higher education mergers can be puzzling to some. In the private sector mergers and acquisitions are a well-trodden path to gaining market share, reducing overheads, and generally creating the kind of organisational powerhouse before which others cower and cringe. Arguably, larger institutions can support a wider breadth of education and research activity, can have a greater impact on their external landscape, and are more protected from external change and financial twists of fortune.

    But for higher education institutions there is much more to take into consideration than the goal of organisational heft and security – there is a public service mission, and the institution’s values and culture, which may be best served by remaining the same size or pursuing only modest growth. And there is the administrative complexity and effort of undertaking major organisational change, when in some cases, institutional leaders argue, the benefits of scale can be realised through strategic collaboration rather than full merger.

    While it may look from the outside like the UK has a puzzlingly large number of universities and other providers of HE compared to our geographical footprint and population, we’re not a global outlier in that regard. Prospective students enjoy a broad choice of large multi-faculty institutions with a wide range of extra-curricular services and opportunities, and smaller, cosier, and more specialist offerings – indeed, higher education policy in recent decades has trended towards increasing the numbers of higher education providers.

    Yet at times of financial challenge, such as those the sector is currently experiencing, talk inevitably turns to mergers and whether the sector as a whole would be more resilient if merger or acquisition was a more readily available tool in the financial sustainability arsenal. And here lies what might be termed the merger paradox – financially healthy institutions tend not to see a need for mergers or be motivated to pursue one even where a strategic business case might be made; whereas financially distressed ones are less likely to be an appealing prospect for a merger partner.

    In the case of both Writtle and St George’s, their governing bodies were astute enough to realise that their institutions would not thrive in the long term, and to start considering merger well before reaching a point of crisis.

    Being financially challenged is not the primary driver to merge with another institution,” says Richard Mills, Director, Head of Finance Consulting and lead for public sector M&A for KPMG in the UK. “Returns on investment take a long time to realise, and sometimes things get worse before they get better. The driver has to be strategic fit – for higher education a merger needs to be about strengthening the academic portfolio, and you need to be really clear on the vision and strategy for the merged organisation.”

    Having the strategy in place, and a plan for the legal and financial aspects of managing a merger is only the beginning. “You need to consider the implications of integrating systems, processes, and culture,” says Margaret Daher, Director and major higher education change specialist at KPMG. “The worst case scenario is a Frankenstein model of bolt-ons rather than one organisation emerging. The work of a merger is much greater than the initial negotiations and the creation of a new legal entity – but that initial work can be so consuming that you end up risking letting the dual running of two distinct entities under one institution become an unintentional status quo.”

    City St George’s story

    Elisabeth Hill, Deputy President and Provost at City St George’s, joined what was then City, University of London in September 2022, and was given responsibility for delivery – and realising benefits from – the planned merger with St George’s, University of London which was under discussion at that point.

    The merger was very much about strategy, not finances,” says Elisabeth. “City has always been a University focused on business and professional practice. When Anthony [Finkelstein] took up his post as President he saw the potential to expand the range of professions that we serve to include broader aspects of health as well as medicine. Being a larger institution gives us greater capacity, greater resilience, and a greater opportunity across a breadth of disciplines to leverage interdisciplinary and multidisciplinary work internally and have a greater impact externally. All six of our academic schools already had some kind of interesting relationship with health and medicine so you could see how strengthening the breadth of health and medicine could align with City.”

    At the very early stages of discussion, the governing bodies of both institutions had agreed some “red lines” – primarily to give security to the Council of St George’s that the institution’s long history would not simply be assimilated into City and disappear. The incorporation of St George’s into the new institution’s name was seen as essential, as was the idea that the merger was a combination of two universities rather than the incorporation of one by another, although it was agreed that in practice City’s structure and policies would become the reference point for subsequent work to establish the new institution.

    Once it was clear that there was a strategic rationale and appetite to pursue merger for both Councils, a lot of “due diligence” work was required to make sure that the new institution would have the finances, and the expertise, to function and would be compliant in legal and regulatory terms. While neither institution felt itself to be in immediate financial peril, neither had the luxury of a financial cushion to support major investment, and it had to be clear that the combined finances of the two institutions would be sufficient both to fund the merger itself and to realise its planned benefits. Taking on space in the midst of a hospital site meant that City’s Council and executive team had to do a lot of work to establish risks and compliance expectations around estates maintenance and health and safety to ensure that they would not be putting City at risk as a result of the envisaged merger.

    At this stage both institutions had to carefully manage their very distinctive relationship, i.e. having agreed to merge in principle, but not yet having merged. A tightly negotiated “transfer agreement” set out the conditions under which the merger would operate including the conditions whereby either party could legitimately back out and what information each was obliged to share, in some cases with reference to competition law. Also at this stage, work began with the Department for Education, Office for Students, Privy Council, and General Medical Council among others to work through the academic and legal governance issues of transferring powers and duties from one higher education institution to another. Further work was undertaken to understand the implications for students and prospective students and their likely response to the merger and any related impact.

    A key thing was that there was little in terms of pre-defined process for dealing with a university merger of this type,” reflects Elisabeth. “At times it felt like we were making it up – albeit in a very thoughtful and evidence-informed way – as we went along. It was especially helpful to have people with insights from other sectors on our Council that we could draw on where useful or relevant in our sector and context. External bodies were very supportive, and we drew on significant external support, which is an absolute necessity in this kind of work. I don’t know how you could effect something like this without broader insight, guidance and expertise.”

    Integration – two becoming one

    The new City St George’s, University of London formally came into being on 1 August 2024, but the work of integration is ongoing. “We decided to leave most of the integration work until after the formal point of merger,” says Elisabeth. “By that time, we had been talking about merging for two years and there was a sense that some people were tired of the discussion and needed to see that it was really happening. And on a pragmatic level it is much easier to work through the integration challenges when everyone is under one metaphorical roof, there’s one vice chancellor, one senior team – so we judged that this approach would provide certainty and signal an ability to move forward, replacing uncertainty with certainty. Once we had access to all the detail of the information about St George’s programmes it also became clear that we weren’t going to have to deal with a lot of overlap, which was helpful because it meant we could deliver on a cultural expectation that we would respect the St George’s heritage, which by implication is fundamentally about the academic programmes and research.”

    Key priorities for integration were about bringing together St George’s and City’s School of Health & Psychological Sciences into one academic unit, whose executive dean was appointed through an external recruitment process. There was also a mapping process to establish the university professional functions and roles, and assign some functions to the new school, and some to the university. An early priority was confirming directors of professional services for the merged institution, who were then tasked with managing the integration of their teams. This work is now underway.

    While that integration work continues, Elisabeth points out that City St George’s like most universities, has a whole range of other strategic change agendas on the go, including portfolio review, curriculum management, creation of a student services hub, and replacement of some university professional services systems. There is also a root and branch review of professional services under way, looking at the location and effectiveness of roles and functions. That means it’s harder to attribute impact specifically to the merger process, but it’s also harder for people to blame the merger as the sole cause of unpalatable disruption.

    There is active discussion at City St George’s Council about what above-baseline success measures for the merger should be. Some members of St George’s Council have joined an enlarged City St George’s Council and work is underway to establish the culture of the new institution and supporting processes, and the information needed by Council members to ensure their understanding of the combined institution and support informed decision making around strategic developments and operational priorities.

    Institutionally, leadership continues to think on a day-to-day basis about the kind of integrated community it wants to have at the level of both school and university and what sorts of interventions will help people forge that community. Leaders are taking care to have visibility across all university campuses, putting effort into building relationships, undertaking more formal “road shows” to share strategy, hosting talks, and holding informal sessions with different staff groups. The two students’ unions have also merged – a separate merger in its own right – and continue to maintain an active presence on both sites, strengthening student representation and opportunities from the outset.

    So what would Elisabeth say to another senior leader preparing for a merger? “It’s extremely intense, and for most people it starts outside your normal realm of expertise. You have to be prepared to run business as usual alongside all the additional work on merging, and you have to support staff and students to stay focused on the things they should be focusing on and not getting distracted either by opportunities for future alignment or deferring things to post-merger.”

    Perhaps the most important lesson for any leader considering merger is having to be prepared to navigate the challenge of sticking to institutional and professional values while actually achieving what can be an intensely challenging process on a human level:

    We always wanted to be respectful of context and history, to collaborate, be true to our values, and true to the commitments we made and the ethos of how the merger would be discussed and planned,” says Elisabeth. “But you can’t always be as collaborative as you might want to be – otherwise the risk is you fail to get to the point of merger agreement. At least one of the parties has to be pushing for progress and ensuring that decisions are made at any one time.”

    Seven merger fundamentals

    Having worked on the City St George’s merger, Margaret Daher and Richard Mills would strongly advise boards and executive teams to recognise that a merger is a serious strategic endeavour – it needs to be owned and delivered by resolute staff and managers. Their experience and studies of successful mergers highlights seven fundamentals which need to be got right, although they add that often these are still ignored.

    1. Create and communicate a strong, clear vision. From the start, all staff should be informed of the compelling strategic rationale behind the merger, the transition process and the expected changes, and encouraged to engage in two-way feedback to increase the sense of involvement.
    2. Select new leaders early and let them lead. By identifying and publicising the new leadership team, the merged entity can effectively cut links with past loyalties, provide clarity on leadership and lines of reporting, building cultural alignment and engagement.
    3. Place an emphasis on integration planning. Having a robust and long-term post-merger integration plan is essential to overcoming fragmented ways of working, legacy structures and cultural issues, thereby reducing the risk of indefinitely dual running.
    4. Do the due diligence. Giving proper consideration to short- versus long-term benefits, and carrying out robust due diligence to understand risks fully and test the plans will help the organisations set their sights on opportunities at an early stage, and incorporate anticipated issues into post-merger integration plans so they are monitored and addressed.
    5. Win over stakeholders and develop cultural alignment. Staff are the people that make services happen, so it is vital to overcome any resistance to change. A comprehensive change management approach needs to be adopted, “change champions” should be chosen at an early stage, and given the responsibility and authority to influence and motivate their colleagues. Understanding cultural differences and how to achieve alignment is critical.
    6. Develop both the structure and people. Make sure that the new merged organisation has the resources and the skills to manage the transition process by investing in suitable capability, as well as instituting structural and procedural changes such as mixed work schedules and cross-site working that can encourage collaboration and generate a new culture.
    7. Have patience to achieve long term objectives. Mergers are highly challenging and integration is unlikely to happen quickly. To succeed every level of the organisation requires dedicated resources, experienced people, and strong pre- and post-merger planning, all of which take time to develop and deploy.

    While there are obvious practical and cultural hurdles to overcome, what recent examples demonstrate is that with the right vision, case for change and supporting business rationale, a merger can be the strategic solution for long term sustainability.

    This article is published in association with KPMG as part of our Radical Efficiency series. You can view other articles in the series here.

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  • Protesters Interrupt Israeli History Class at Columbia University With Anti-Zionist Fliers (Storyful News and Weather)

    Protesters Interrupt Israeli History Class at Columbia University With Anti-Zionist Fliers (Storyful News and Weather)







    Higher Education Inquirer : Protesters Interrupt Israeli History Class at Columbia University With Anti-Zionist Fliers (Storyful News and Weather)




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  • ‘Sobering news’: Sonoma State University makes broad cuts to tackle $24M deficit

    ‘Sobering news’: Sonoma State University makes broad cuts to tackle $24M deficit

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    Dive Brief:

    • Sonoma State University is moving to cut staff, faculty, programs, departments and its athletics programs as it faces a larger-than-expected deficit of nearly $24 million.
    • Interim President Emily Cutrer described the depth of the university’s budget hole as “sobering news.” To manage it, the university is cutting four management positions and 12 staff positions, and it will not renew contracts of 46 tenured and adjunct faculty members for the 2025-26 academic year. 
    • It also plans to axe about two dozen undergraduate and graduate programs. Additionally, it will eliminate its departments of art history, economics, geology, philosophy, theater and dance, and women and gender studies, while consolidating other programs and schools.

    Dive Insight:

    In announcing the cuts at Sonoma State, Cutrer outlined several forces behind the university’s growing budget gap. She cited, in part, inflation — in personnel costs, as well as supplies and utilities. Recent cost escalations led the university to the “unfortunate realization” that its yearslong deficit was even larger than expected, the president said. 

    But the public institution’s chief challenge is enrollment, Cutrer said, noting a 38% decline since its peak in 2015. (Fall headcount stood at just under 6,000 in 2023, per federal data.) Those decreases hit the university’s revenue in tuition and fees as well as in enrollment-based funding from the California State University system. 

    To cope, Sonoma over the past two years has offered buyouts, made “strategic” job cuts and frozen hiring, among other operational moves, Cutrer said. 

    “Unfortunately, the actions taken so far, difficult though they have been, are not enough,” she added. “Further steps must be taken to fully close the budget gap and ensure Sonoma State’s financial capacity to best serve its current and future students and adapt to a changing higher education landscape.” 

    Those steps entail broad-based cuts. On the chopping block is a wide range of programs, including bachelor’s programs in art, economics, physics, philosophy and many others. Some master’s programs are also slated to be cut, among them Spanish, English and public administration. 

    Meanwhile, other programs will be consolidated. For example, Sonoma’s departments of American multicultural studies, Chicano and Latino studies, and Native American studies are set to merge into an ethnic studies department with a single major under it. 

    Also making headlines is Sonoma’s decision to end its Division II NCAA athletics programs after the current academic year, which was made after a “thorough review of the university’s financial necessities and long-term sustainability,” the institution said. Sonoma plans to honor the scholarships of current student athletes and to support those who decide to transfer to another school, such as by helping them obtain their transcripts.

    Expected savings from the cuts include:

    • $8 million in reduced instructional costs. 
    • $3.8 million from reorganization.
    • $3.7 million from cutting athletics. 
    • $3.3 million from hiring freeze.  
    • $1.3 million from university-wide budget reductions.

    Cutrer said the round of cuts likely represent the “large majority” Sonoma will have to make this year, but she warned more could be necessary as it discusses shared services with Cal State.

    Sonoma is by no means the only public institution in California making cuts. The Cal State and University of California systems are both scrambling to manage potential reductions in state funding amounting to hundreds of millions of dollars after Gov. Gavin Newsom unveiled his latest budget proposal for the 2025-26 fiscal year. 

    After the proposal’s release earlier this month, Cal State — facing a state funding reduction of $375 million — said that a “shortfall of this magnitude will negatively impact academic programming, student services, course offerings and the CSU workforce.”

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  • Law professor challenges university after campus ‘shooting’ hypothetical changed in lesson plan

    Law professor challenges university after campus ‘shooting’ hypothetical changed in lesson plan

    Those concerned that law schools are shying away from teaching some areas of law to avoid controversy just got more reasons to worry, this time courtesy of the University of Hawai’i at Manoa and its absurd treatment of law professor Kenneth Lawson.

    Lawson, an accomplished faculty member at UH, used a simple hypothetical to teach the idea of “transferred intent,” a legal concept invoked when a defendant intends to harm one person, but ends up harming a second person instead. As is common in law school, Lawson offered a hypothetical to convey this idea: Imagine if a dean at his institution tried to shoot another dean, missed, and hit Lawson instead.

    Here’s a screenshot from part of his lesson:

    Those who have been to law school will understand that using campus figures to illustrate hypotheticals is not at all unusual, and is intended to add a bit of levity and grounding to what can be pretty esoteric topics.

    But when an anonymous student filed a complaint, calling the hypothetical “extremely disturbing” and citing the context of some shootings near the university’s campus, administrators summoned Lawson to a meeting near the end of last semester. Though they acknowledged he had not violated any university policy, they nevertheless mandated that he remove the thought experiment from a posted video of the class — or they would change it for him. 

    The ability of administrators to forcibly alter course materials is positively ripe for abuse.

    Lawson hadn’t thought twice about including the example, and had been using the example for years, not simply because it wasn’t unusual but because the protections of academic freedom give faculty wide latitude in determining how to approach controversial or potentially difficult material. When Lawson refused to alter the video of his presentation, given that he had not violated any policy, and using the hypothetical was well within his academic freedom rights, administrators just went on the school’s online curriculum system, where faculty submit presentations, to make the changes themselves.

    Remember: these changes were being made because, supposedly, some found a hypothetical of campus figures being shot to be disturbing. So this is what the administration came up with.

    Slide with an image of law professor Ken Lawson alongside generic man/woman icons

    You will note that there is still a campus figure on that slide, and it’s the person who was (hypothetically) shot: Professor Lawson. Only the deans have been removed. It seems that at UH, some hypothetical victims are more equal than others.

    There’s no denying that this is silly, and many will be tempted to chalk it up as just more campus craziness. But there’s a disturbing wrinkle here, which is that the ability of administrators to forcibly alter course materials is positively ripe for abuse. The university’s administrators have granted themselves unilateral authority to interfere with faculty teaching decisions, despite the fact that UH is a public institution bound by the First Amendment, which views academic freedom, which protects that right, as a “special concern.” If administrators can “memory hole” bits and pieces of curricula they don’t like, even when it violates no rule, where does it stop?

    UH still has an opportunity to do the right thing. It’s easy, too — all it has to do is step back and let faculty teach, and save the video editing for film class.

    FIRE wrote the university on Dec. 13, urging it to reverse course and restore Lawson’s original hypothetical. The university responded in early January, declining to substantively engage with our concerns or detail specific issues with our argument. Lawson, and all UH students, deserve better. As our second letter states: 

    FIRE’s concerns are only amplified by the fact that this alleged capitulation to sensitivity is occurring in a law school. To receive a proper education in the law, students will inevitably encounter difficult topics like sexual assault, homicide, physical assault, domestic violence, and may be faced in school and in their careers with descriptions of personal injuries far more graphic than those in Lawson’s hypothetical. Where do UH administrators draw the line regarding their interference in faculty instruction if they feel free to operate under a nebulous standard of protecting students from “disturbing and harmful” material? 

    Lawson has submitted a grievance about the situation, so UH still has an opportunity to do the right thing. It’s easy, too — all it has to do is step back and let faculty teach, and save the video editing for film class.

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  • How Stony Brook University got students off academic probation

    How Stony Brook University got students off academic probation

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    WASHINGTON — The transition from high school to higher education is often tumultuous, and students can face a unique disadvantage their first year. With so few credits banked, one or two bad final grades can tank their cumulative GPA and risk their academic standing.

    One institution undertook an experiment to assist such students and saw promising results after just one semester.

    In summer 2024, Stony Brook University launched the Summer Academic Resilience Program, or SARP, a pilot program designed to support first-year students who had been placed on academic probation after their first semesters.

    Leaders at the public New York institution presented the results Wednesday at the American Association of Colleges and Universities‘ annual conference. 

    In just a few months, the program — which offered one-on-one coaching and wraparound services — improved the students’ GPAs and raised the institution’s overall first-year retention rate by 1 percentage point, they said.

    A common challenge

    A 2.0 GPA is the typical threshold for academic probation. The higher education research nonprofit California Competes found that 1 in 5 students end their first years with a cumulative GPA below that.

    Research has also shown that students’ likelihood of academic success and on-time graduation diminishes once they’re put on probation.

    At Stony Brook, 210 first-year students were placed on academic probation in fall 2023. Just 22 were reinstated to good standing in the spring. And 24 went on to be suspended, the last step before being dismissed.

    And that was an improvement from the year before, according to Rachelle Germana, senior associate provost for undergraduate education at Stony Brook.

    “In fall of 2022, we reinstated one first-year student who had been suspended — only one,” she told conference attendees. Another 32 students were suspended that term.

    The situation led Stony Brook, a member of the State University of New York system, to design the pilot program to improve student outcomes more quickly and prevent suspension after probation.

    In summer 2024, SARP enrolled 30 first-year students on probation. Michelle Setnikar, associate director and academic standing coordinator at Stony Brook, described the cohort as both racially and economically diverse.

    Nearly all participating students reported facing a significant personal challenge, such as mental health concerns, a family crisis or financial difficulties. Almost half said they were experiencing two or more such challenges at once.

    The pilot offered participants full financial support, covering the cost of two summer courses, housing and meals. It also conducted a needs assessment for each student and connected them with wraparound support services, including a dedicated academic advisor and one-on-one financial aid consultations.

    Before the program, the pilot group’s average cumulative GPA was 1.62, Germana said. After the summer semester, the average increased to 2.03. And by the end of fall 2024, the group’s cumulative GPA had risen to 2.65.

    More than a third of participants, 11, finished 2024 with GPAs above 3.0, Germana said.

    “What became even more impressive for us was the way in which the students demonstrated improved academic skills, which was reflected in their summer term GPA,” she said. “For five credits across these 30 students, they averaged a 3.67 GPA with the support that was provided.”

    Probation also carries nonacademic consequences, including loss of financial aid, Germana said. Even if affected students stay enrolled, the loss of funds can force them to take fewer classes and slow their progress through their programs.

    “We covered some balances for some of these students to help promote their retention, because they had been so successful as far as their GPA was concerned,” Germana said.

    Stony Brook will continue the SARP program this summer and aims to slowly increase the number of students it serves, Germana said. For 2025, the goal is to enroll up to 50 students and put a more robust financial aid plan in place.

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  • Liberty University in the Trump Era

    Liberty University in the Trump Era

    Responding to changing demographics, beliefs, and norms, US religious colleges must reflect what’s popular and profitable: Christian evangelism, prosperity theology, contemporary technology, and international outreach. Like other areas of higher education, Christian higher education must focus on the realities of revenues, expenses, and politics, as well as religious dogma.  

    While a number of Christian colleges and seminaries close each year, and many more face lower enrollment and financial woes, one conservative Christian university stands out for robust enrollment, stellar finances, and political pull: Liberty University. There are other older schools, particularly Catholic schools with more wealth and prestige, but that’s changing. And it could be argued that those schools are religious in a historical sense rather than a contemporary sense.    

    Two Liberties

    Liberty University is an educational behemoth, and has the advantage of being a nonprofit school that uses proprietary marketing strategies. The brick-and-mortar school, with an enrollment of less than 20,000 students, is predominantly straight, white, and middle-class. The school also has a strict honor code called the Liberty Way, which prohibits activity that may be counter to conservative Christian beliefs.

    The growing campus includes a successful law school that serves as a pipeline to Christian businesses and conservative government. The Jesse Helms School of Government and the ban of a Young Democrats club reflect its conservative principles. Liberty also houses the Center for Creation Studies and Creation Hall, with a museum to promote a literal interpretation of the Christian Bible, to include the stories of God and the beginning of time, Adam and Eve, Noah and the Ark, and Moses and the Ten Commandments. 

    Liberty University Online (LUO), an international Christian robocollege with about 100,000 students, is more diverse in terms of age, race/ethnicity, nationality, and social class. Despite a lower than average graduation rate, the online school is thriving financially, and excess funds from the operation help fund the university’s growing infrastructure, amenities, and institutional wealth. Liberty spends millions on marketing and advertising online, using its campus as a backdrop. And those efforts result in manifold profits.  

    Liberty History

    Liberty University was founded in 1971 by Jerry Falwell Sr., a visionary in Christian marketing and promotion, who used technology the technology of the time–television–to gain adherents and funders. Fawell’s vision was not to create a new seminary, but to educate evangelical Christians to be part of the fabric of professional society, as lawyers, doctors, teachers, and engineers.

    Responding to the political and cultural winds, Falwell Sr. moved away from his segregationist roots as he built his church Liberty University. It was not easy going for Liberty in the early years, which had to rely on controversial supporters. The minister also used the abortion question, the homosexual question, and conservative Christian evangelism in Latin America and Africa to energize his flock and to create important political alliances during the Ronald Reagan era. Information about those years are available at the Jerry Falwell Library Archives.

    During the Reagan era and beyond, Falwell’s idea of a Moral Majority proposed that Church and State should not be divided, and those thoughts of a strong Christian theocracy have spread for more than four decades. 

    In March 2016, Jerry Falwell Jr. referred to presidential candidate Donald Trump as America’s King David. And under the first Trump Administration, the school gained favor from the President. 

    Under Donald Trump’s second term, Liberty University should be expecting to get closer to that goal of a Christian theocracy. For the moment, LU has the political power and the economic power that few other schools have to enjoy.

    Related links:

    Jerry Falwell Library Digital Archives 

    Dozens of Religious Schools Under Department of Education Heightened Cash Monitoring 

    Liberty University fined record $14 million for violating campus safety law (Washington Post) 

    How Liberty University Built a Billion Dollar Empire Online (NY Times) 

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  • Resilience, flexibility and inclusion: digital transformation at The University of Manchester

    Resilience, flexibility and inclusion: digital transformation at The University of Manchester

    As Chief Information Officer, PJ Hemmaway is driving innovation at Manchester to future-proof the university and deliver the best possible day-to-day experience. In this recent interview with Melissa Bowden, Content Writer at Kortext, he shared insights on creating a sector-leading learning environment where everyone can thrive. PJ Hemmaway will be speaking at Kortext LIVE in Manchester on 6 February 2025: you can register here.

    Building resilient and flexible systems

    The University of Manchester has a bold ambition: to ‘be recognised globally as Europe’s most innovative university’. Since 2022, Hemmaway has been tasked with realising this vision, leading the institution’s digital transformation as Chief Information Officer.

    ‘As CIO, I have two core aims,’ he says. The first is ‘keeping the operational lights on’ so the university functions effectively now. The second is ensuring ‘we’re future ready – not just for one, three or five years, but for the next fifteen to twenty years’. For Hemmaway, this means making decisions that deliver long-term value, not just quick wins, and taking calculated risks.  

    Over the last two years, Hemmaway has been implementing several high-level technology strategies, all of which are underpinned by a focus on resilience and flexibility. One project has enhanced digital capabilities by laying ‘foundational building blocks’, such as a new enterprise service management system and a new integration platform, that ‘allow us to streamline workflows and improve access to services that align to our one university theme,’ he says.

    Hemmaway’s philosophy of ‘buy, don’t build’ is central to achieving his aims. ‘In the university sector, we’ve got very intelligent people who love to build things,’ he says, ‘but that creates technical debt, skills debt and data debt.’ Instead, he prefers a modular, scalable approach. ‘One of the reasons Manchester’s technology transformation has been so successful is that we’ve been modular and had small pilots – we’ve built on those and we’ve delivered’.

    Enhancing institutional intelligence

    The next stage of Hemmaway’s digital transformation strategy involves modernising Manchester’s existing data infrastructure. This means replacing older systems, which he prefers to describe as ‘heritage’ rather than ‘legacy’ technology. ‘I’ve got a lot of colleagues who implemented this technology,’ he explains, ‘and it’s part of our heritage as an institution’.

    Data is ubiquitous in higher education, yet many universities are still not leveraging it effectively. ‘As a sector, we’re not capitalising on the data we’ve got,’ says Hemmaway, ‘whether it’s research outputs or data from teaching, learning, and professional services ecosystems’.

    In response, Hemmaway is keen to foster a culture of data sharing. ‘Gone are the days where we want people to be holding their silos of data,’ says Hemmaway. Instead, by integrating data from multiple sources across the institution and then leveraging analytics tools, the university can benefit from powerful insights into areas like student retention, outcomes and wellbeing.

    Bridging the digital divide

    People are ‘at the heart’ of Manchester’s strategic plan, with its vision of students and colleagues working together ‘as one connected community’. For Hemmaway, a personal focus on equity and inclusion informs his stewardship of the university’s digital transformation too.

    He shares, ‘I come from a humble background but, thanks to my dad, I was very fortunate to have a computer in the late 80s’. When Hemmaway started his career in a bank, this early access gave him an advantage over colleagues who were still unfamiliar with the Internet.

    ‘It created an imbalance in terms of those that ‘could’ – a digital divide,’ he says. A similar gap is emerging now, with the rapid proliferation of generative AI tools. ‘It is critical to provide equitable access,’ Hemmaway states, ‘otherwise we’re going to see that digital divide again’. But access alone is not sufficient; institutions must help users develop digital confidence too.

    As part of this, Hemmaway encourages a risk-based culture of experimentation. ‘Most organisations are risk averse and they lose opportunities,’ he says. Instead, he has been selecting new products – including AI tools – and inviting colleagues to try them out in a trusted and supported environment. Feedback from these trials informs further product development.

    Successfully implementing new technology

    When asked for advice on technology adoption, Hemmaway emphasises collaboration. ‘My biggest piece of advice is to work with partners’, he says. For him, that means having a network of go-to peers and finding trusted vendors who understand the higher education sector.

    Hemmaway is now keen to explore partnering with Kortext, after seeing a demonstration of Kortext fusion – a unified strategic platform developed in collaboration with Microsoft. Following a conference, he was motivated to find a solution built on Microsoft Fabric and ‘I nearly broke my number one principle,’ he jokes. ‘I thought we were going to have to build it, not buy it’.

    However, the introduction to Kortext fusion was ‘serendipity’. Going forward, Hemmaway will be working closely with Kortext and Microsoft to explore how the platform can help Manchester to enhance data-driven decision-making and enhance the student experience. He adds, ‘this technology could also help me accelerate my digital-first strategy’, seeing it as a foundation to support flexible and inclusive education with equitable access for all.

    The benefits of a unified platform align with Hemmaway’s final thoughts. ‘The world is a complex place,’ he says, ‘and we need to simplify it’. For him, ‘simplification is a number one priority’ for successful digital transformation. Without this, he says, ‘we won’t be efficient, we won’t be flexible, and we won’t have inclusive education in a digital-first environment’.

    Join PJ, HEPI Director Nick Hillman and other education and technology expert speakers at a series of three events for HE leaders hosted at Microsoft’s offices in London, Edinburgh and Manchester during late January and early February. Find out more and register your free place here.

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  • FIRE to University of Texas at Dallas: Stop censoring the student press

    FIRE to University of Texas at Dallas: Stop censoring the student press

    The University of Texas at Dallas has a troubling history of trying to silence students. Now those students are fighting back.

    Today, the editors of The Retrograde published their first print edition, marking a triumphant return for journalism on campus in the face of administrative efforts to quash student press.

    Headlines above the fold of the first issue of The Retrograde, a new independent student newspaper at UT Dallas.

    Why call the newspaper The Retrograde? Because it’s replacing the former student newspaper, The Mercury, which ran into trouble when it covered the pro-Palestinian encampments on campus and shed light on UT Dallas’s use of state troopers (the same force that broke up UT Austin’s encampment just one week prior) and other efforts to quash even peaceful protest. As student journalists reported, their relationship with the administration subsequently deteriorated. University officials demoted the newspaper’s advisor and even removed copies of the paper from newsstands. At the center of this interference were Lydia Lum, director of student media, and Jenni Huffenberger, senior director of marketing and student media, whose titles reflect the university’s resistance to editorial freedom.

    The conflict between the paper and the administration came to a head when Lum called for a meeting of the Student Media Oversight Board, a university body which has the power to remove student leaders, accusing The Mercury’s editor-in-chief, Gregorio Olivares Gutierrez, of violating student media bylaws by having another form of employment, exceeding printing costs, and “bypassing advisor involvement.” Yet rather than follow those same bylaws, which offer detailed instructions for removing a student editor, Lum told board members from other student media outlets not to attend the meeting. A short-handed board then voted to oust Gutierrez. Adding insult to injury, Huffenberger unilaterally denied Gutierrez’s appeal, again ignoring the bylaws, which require the full board to consider any termination appeals.

    The student journalists of The Retrograde have shown incredible spirit. With your help, we can ensure their efforts — and the rights of all student journalists — are respected.

    In response, The Mercury’s staff went on strike, demanding Gutierrez’s reinstatement. To help in that effort, FIRE and the Student Press Law Center joined forces to pen a Nov. 12, 2024 letter calling for UT Dallas to honor the rights of the student journalists. We also asked them to pay the students the money they earned for the time they worked prior to the strike.

    UT Dallas refused to listen. Instead of embracing freedom of the press, the administration doubled down on censorship, ignoring both the students’ and our calls for justice.

    FIRE's advertisement in the first issue of the Retrograde student newspaper at UT Dallas. The headline reads: "FIRE Supports Student Journalism"

    FIRE took out a full page ad in support of The Retrograde at UT Dallas.

    In our letter, we argued that the university’s firing of Gutierrez was in retaliation for The Mercury’s unflattering coverage of the way administrators had handled the encampments. This is not even the first time UT Dallas has chosen censorship as the “best solution;” look no further than in late 2023 when they removed the “Spirit Rocks” students used to express themselves. Unfortunately, the university ignored both the students’ exhortations and FIRE’s demands, leaving UT Dallas without its newspaper. 

    But FIRE’s Student Press Freedom Initiative is here to make sure censorship never gets the last word.

    Students established The Retrograde, a fully independent newspaper. Without university resources, they have had to crowdfund and source their own equipment, working spaces, a new website, and everything else necessary to provide quality student-led journalism to the UT Dallas community. They succeeded, and FIRE is proud to support their efforts, placing a full-page ad in this week’s inaugural issue of The Retrograde.

    The fight for press freedom at UT Dallas is far from over — but we need your help to make a difference.

    Demand accountability from UT Dallas. The student journalists of The Retrograde have shown incredible spirit. With your help, we can ensure their efforts — and the rights of all student journalists — are respected.

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  • Time to address disability inclusion for university staff

    Time to address disability inclusion for university staff

    Staff wellbeing is important for all organisations.

    This is especially evident in higher education where research indicates that staff wellbeing impacts on the student experience, the metric that drives the sector.

    In particular, reports demonstrate that stress and burnout is higher in university staff than in the general population, reflecting systemic factors such as high workloads and insecure contracts.

    There has been a greater focus on this issue in recent years and staff wellbeing is acknowledged within the University Mental Health Charter. However, as the sector is squeezed financially, staff are being placed under even greater pressure to do more with less, further placing staff wellbeing at risk.

    Such issues are likely to disproportionately impact those with protected characteristics – including disabled staff. However, nowhere is the need for staff support more apparent than in relation to equality and diversity, where the focus on student experience typically leaves a void for staff: For example, Universities UK notes:

    We believe that anyone who would benefit from a university education should have access to one. But more than that, we want to support our members in creating inclusive environments where all students enjoy their experience and achieve their study and career goals.” (emphasis added)

    But what about disabled staff?

    Data from Advance HE reveal that 6.8 per cent of staff in higher education have disclosed a disability, with the Higher Education Statistics Agency (HESA) reporting this as 15,155 academic staff and 16,320 staff in non-academic roles (though the latter figure represents only those providers that complete this, optional part of the underlying HESA submission). Given that 24 per cent of working age adults have a disability and 17.3 per cent of students declare a disability, disabled staff are vastly under-represented in higher education. Representation is especially problematic for academics, as declarations are consistently higher among professional and support staff. It is likely that the rates of disabled staff are impacted by a range of factors including a reluctance to disclose, with sharing a disability likened to “coming out”.

    Even the words “disclosure” and “declare” themselves suggest that sharing your disability is something to be concerned about; hence inclusive language is important in all discussions of disability. Disclosure is, of course, particularly important for staff with non-visible disabilities who may otherwise not have their impairments acknowledged. Being visible is also central to challenging ableism and collective advocacy.

    Disabled staff face a number of barriers to inclusion. For example, line management support is inconsistent and disabled staff experience glass partitions and ceilings that limit both horizontal and vertical movement. It should, however, be emphasised that disabled staff are not a homogenous group.

    Staff with a range of impairments are included within available data, including those disclosing specific learning differences and longstanding illness or health conditions. Further, some staff disclose multiple disabilities, impairments and conditions. Care should be taken to understand the experiences of staff with specific conditions or condition types and to acknowledge the extent to which experiences differ both across and within categories of disability.

    Staff are legally protected by the Equality Act (2010) which requires workplaces to make reasonable adjustments for impairments. Negotiating this process can, however, be exhausting for staff who have to advocate for themselves and make a case for how the employer should operationalise the weasel word “reasonable”. Staff can be encouraged to disclose disabilities though an improved commitment to support, for example by universities being flexible in their application of accommodations and line managers being given training to appreciate that staff may have fluctuating conditions and that the same impairment can impact staff differently.

    Wider support is also welcomed through government initiatives such as Access to Work, though accessing timely support is challenging in the UK context where reported wait times for assessment have increased significantly.

    Disabled Staff Networks can be a core part of the support for workers with impairments; these can offer a place for social connection, an empathic ear, and a place where staff can share experiences and strategies to respond to workplace challenges. In addition, the National Association of Disabled Staff Networks (NADSN) connects and represents disabled staff networks; here members share resources, promote events and work together to bring about change. NADSN has been supporting disabled staff networks to drive real policy change within higher education institutions (HEIs) and, over the past decade, has responded to national consultations and contributed to policy development thus amplifying the voices of all disabled staff and providing challenge to colleagues leading equality, diversity and inclusion (EDI); there are excellent resources on their website for anyone wanting to learn more.

    While NADSN’s work has been powerful for disabled staff, there is a lack of wider support from influential organisations to drive equality and diversity in relation to disability in universities. Important progress is being made in highlighting key issues relating to race and gender; in particular the Race Equality Charter and Athena Swan are pressing for transformative change. Although these schemes have not been without criticism, they have increased visibility of equality issues and championed a cultural shift. It is also important to recognise that intersectionality is highlighted within these charters, pertinent to staff who face more than one form of discrimination, such as disabled women in academia who benefit from support with progression. Nonetheless, a disability charter has been conspicuous by its absence.

    Work to improve disability inclusion for staff in universities is taking place, for example Evans and Zhu’s (2022) Disability Inclusion Institutional Framework stresses an integrated approach to disability inclusion, and places equal emphasis on staff and student disability inclusion. They argue that if disability inclusion is to improve for students we need to start with staff. There are also excellent examples of work such as podcasts sharing experiences of disability in HE; these increase visibility of disability, help to connect the community, and promote learning from each other. Within research, disability is being addressedand there is greater focus in both policy and practice on the development of anti-ableist research cultures that enable disabled researchers and professional services colleagues. Also pressing for change is the University Mental Health Charter where wellbeing of staff is acknowledged within domain 3 and inclusivity noted as an enabling theme; the charter describes the challenges that staff have to navigate such as issues with adjustments, social barriers, and the impact of the built environment.

    What’s next?

    More focus and commitment is needed to respond to disability initiatives and drive impactful change. In 2022 colleagues who had met via NADSN began discussing how to respond to this need. Rather than creating a charter like the examples above, we set out to develop a mechanism to encourage universities to share best practice relating to the inclusion of disabled staff. RIDE Higher, standing for “Realising the Inclusion of Disabled Employees” in Higher Education, was born and today it is a core initiative of NADSN.

    RIDE Higher is chaired by Melanie Best of the University of Wolverhampton, and run by and for disabled staff working in higher education; our steering group includes staff from HE institutions across the UK (Please connect with us through NADSN’s news page and social media channels). Its mission is to change the HE landscape and ensure that disabled employees are seen, valued, and can thrive.

    RIDE Higher is committed to a research-informed approach to driving disability inclusion across the sector. Central to this initiative, is the need for better understanding the lived experience of disabled staff working in higher education. This is why RIDE higher is launched the first National Disabled Staff Survey (NDSS) during Disability History Month, which fittingly, focussed on “livelihood and employment” this year.

    We invite all staff who are Disabled, Deaf, Neurodivergent and living with a long-term health condition in UK universities to share their experiences with us  We welcome your perspectives, whatever your role in the university, whether your experiences of disability are visible or non-visible, whether you have a diagnosis confirmed or not, and whether you have disclosed your impairment or health condition to your university or not. We acknowledge that identity is complex and that you may have an impairment but not identify as disabled; we welcome your input however you choose to identify.

    Acknowledgements: As authors we would like to thank those who provided peer feedback during the development of this article including the RIDE Higher steering group (Melanie Best, Hamied Haroon, Dan Goodley, Elisabeth Griffiths, Meredith Wilkinson, Gayle Brewer, and Anica Zeyen).

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  • Students feel “spammed” by “overload” of university emails

    Students feel “spammed” by “overload” of university emails

    Students feel that they receive “too many emails” from their universities, and they find their institution’s communications “inconsistent, inauthentic and rather annoying,” according to researchers.

    A new paper says that an “overload” of emails sent from universities to students means important emails are getting “buried” and that students simply disengage from their inboxes.

    The article, based on interviews with students, senior academics and professional staff who typically distribute emails, found that students were more likely to read emails sent by course tutors, whereas they were likely to ignore mass emails sent from unknown senders.

    “Students spoke positively about the messages that related to modules they were studying but were critical of the ‘dear student’ mass communications, which most described as ‘irrelevant’ and some described as ‘spam’,” says the paper published in Perspectives: Policy and Practice in Higher Education.

    It found students were “remarkably consistent” when filtering their emails, explaining, “They read all the emails relating to their modules, then prioritized the rest using the name of the generator and the subject line. Messages from teaching staff were welcomed, but students rarely read messages from unknown generators, messages sent to all students or newsletters.”

    Student services staff said they felt “uncomfortable [and] even guilty” about some of the messages they were asked to distribute, and one student told the researchers, “In my first year, like, there were so many emails being sent out that I basically just gave up.”

    However, report co-author Judith Simpson, lecturer in material culture at the University of Leeds, told Times Higher Education that while institutions were “a long way away from optimal communication,” it was “important to note that we measured student perception of email.”

    “Some students definitely feel as if they are being spammed, but we don’t actually know how many emails it takes to create that effect. A small number of emails asking you to do life admin might feel like a horrible burden if you haven’t done life admin before,” she said.

    The article concedes that “universities are in a difficult situation” and that “students expect to be provided with necessary information but seem unprepared to read it.”

    It argues that while this is an “eternal problem” and students failed to read paper handbooks in the pre-email era, “‘overload’ does seem to have been accentuated by the pandemic,” when universities “compensated” for the lack of in-person communication by “reaching out” to students via email. This often included important news, as well as information about “all the good things the university was doing” during this period to support students.

    “Staff and students are less likely to meet on campus now that hybrid working is the norm, and the ‘email habits’ developed in the pandemic are still in operation,” the article says.

    It suggests that to improve student engagement, universities should consider re-routing well-being messages through personal tutors, and that administrative staff should be introduced to students—virtually or in-person—to increase trust in communications.

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